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Nortel Networks 1000S manual

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  • Page 1

    Nortel Communi cation Server 1000 Nortel Communication Server 1000 Release 4.5 Communication Server 1000S Overview Document Number: 553-3031-010 Document Release: Standard 3.00 Date: August 2005 Year Publish FCC TM Copyright © Nortel Networks Limited 2005 All Rights Reserved Produced in Canada Information is subject to change without notice. Norte[...]

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    [...]

  • Page 3

    Page 3 of 44 Communication Server 1000S Overview 4 Revision history August 2005 Standard 3.00. This document is up-issued to support Commun ication Server 1000 Release 4.5. September 2004 Standard 2.00. This document is up-issued for Commu nication Server 1000 Release 4.0. October 2003 Standard 1.00. This document is a new NTP for Succession 3.0. I[...]

  • Page 4

    Page 4 of 44 Revision history 553-3031-010 Standard 3.00 August 2005[...]

  • Page 5

    Page 5 of 44 Communication Server 1000S Overview 6 Contents About this document . . . . . . . . . . . . . . . . . . . . . . . 7 Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Applicable systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Intended au[...]

  • Page 6

    Page 6 of 44 Contents 553-3031-010 Standard 3.00 August 2005 Media Gateway 1000S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Ethernet switch (customer-supplied ) . . . . . . . . . . . . . . . . . . . . . . . . 30 Power over LAN (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Infrastructure . [...]

  • Page 7

    Page 7 of 44 Communication Server 1000S Overview 10 About this document This document is a global document. Co ntact your system supplier or your Nortel representative to verify that th e hardware and software described are supported in your area. Subject This document provides an overview of the general design and features o f the CS 1000S system.[...]

  • Page 8

    Page 8 of 44 About this document 553-3031-010 Standard 3.00 August 2005 Technical Documentation link under Support & Training on the Nortel home page: www.nortel.com Applicable systems This document applies to the Communicatio n Server 1000S (CS 1000S) system. Intended audience This document is intended for individuals responsi ble for the sale[...]

  • Page 9

    About this document Page 9 of 44 Communication Server 1000S Overview • Integrated Call Director: Service Impl ementation Guide (553-30 01-361) • Integrated Call Assistant: Service Implemen tation Guide (553-3001-362) • IP Line: Description, Install ation, and Operation (553-30 01-365) • Telephones and Consoles: Description, Installa tion, a[...]

  • Page 10

    Page 10 of 44 About this documen t 553-3031-010 Standard 3.00 August 2005[...]

  • Page 11

    Page 11 o f 44 Communication Server 1000S Overview 22 Description and features Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Migrating to an IP telephony network . . . . . . . . . . . . . . . . . . . . . . . 1 2 Feature[...]

  • Page 12

    Page 12 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 Introduction The CS 1000S is an IP PBX that was introduced to addr ess the increasing demand for Voice over IP (VoIP) and support the convergence of voice and data networks. In addition to supporting powerful new IP features, includin g Session Initiation Protocol (SIP),[...]

  • Page 13

    Description and fea tures Page 13 o f 44 Communication Server 1000S Overview Figure 1 Software architecture for telephony Telephony Feature Processing is based on the existing Meridian 1 Call Processing software and provid es industry-leadin g f eature capabilities. The Virtual Connection Man ager allows IP -based devices that are registered with t[...]

  • Page 14

    Page 14 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 The Circuit Switching Manager evolved from Meridian 1 software. This migration strategy enables Telepho ny Feat ure Processing for future releases of CS 1000S to control existing Meridian 1 ha rdware components. In this way, the investment in exi sting equipment is prese[...]

  • Page 15

    Description and fea tures Page 15 o f 44 Communication Server 1000S Overview The CS 1000S provides a number of capabilities to ensure that telephony is available in the event of equipment fa ilure at a site. CS 1000S provides the following compo nent redundancy: • Call Server with auto matic database distribu tion • Signaling Server softwa re, [...]

  • Page 16

    Page 16 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 • directories • call logs CallPilot 2.0 CallPilot 2.0 includes the 501t and the 1002rp messagin g platforms as replacements for the existin g standalone platforms. CallPilot 1.5 Mi ni CallPilot 1.5 Mini is a less expensive, embedded messag ing stand-alone platform th[...]

  • Page 17

    Description and fea tures Page 17 o f 44 Communication Server 1000S Overview The VoIP features automatically switch from the IP network to the PSTN, when voice Quality of S ervice (QOS) falls below a pre-determ ined threshold. IP Telephony resumes when QOS levels return to an acceptable level. Remote Gateway 9150 supports a maximum o f 32 digital t[...]

  • Page 18

    Page 18 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 Enhanced system management CS 1000S supports a suite of value-ad ded management capabilities for multiple systems that redu ces a customer’s total cost of ownership. These include Optivity Telephony Manager (OTM) an d Element Manager. Optivity Telephony Manager Optivit[...]

  • Page 19

    Description and fea tures Page 19 o f 44 Communication Server 1000S Overview • configuration and maintenance of tradition al routes and trunks • configuration and maintenance of numberin g plans • configuration of Call Server data bl ock s (such as configuration data, customer data, Common Equipment data, D-channels) • maintenance commands,[...]

  • Page 20

    Page 20 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 • IP Phone adapter • analog telephones and devices • attendant consoles For further information on analog and digital telephones, see Telephones and Consoles: Description, Installatio n, and Operation (553-3001-367 ). See IP Phones: Description, Instal lation, and [...]

  • Page 21

    Description and fea tures Page 21 o f 44 Communication Server 1000S Overview 802.11 Wirel ess IP Gat eway The e-mobility Meridian Gateway supports communication between the circuit-switched telephony netwo rk and the H.323 Wireless IP termin als on a customer’s corporate IP network. For further information, see WLAN IP Telephony: Installati on an[...]

  • Page 22

    Page 22 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 Attendant consoles The CS 1000S system supports an Attendant PC software console and the M2250 attend ant console. The Attendant PC software enables us ers to perform attendant console an d call processing functions on a Windows® PC using a mouse or keyboard. The Attend[...]

  • Page 23

    Page 23 o f 44 Communication Server 1000S Overview 32 System architecture Contents This section contains inform ation on the following topics: Hardware architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Sma[...]

  • Page 24

    Page 24 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Hardware architecture A typical CS 1000S system consists of the following major hardware components: • NTDU30 Call Server • NTDU27 Signaling Server • NTDU14 Media Gateway 1000S (MG 1000S) • NTDU15 Media Gateway 1000S Expander (M G 1000S Expander) • IP Phones • cust[...]

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    System architecture Page 25 o f 44 Communication Server 1000S Overview Figure 2 CS 1000S componen ts in a rack NTDU30 Call Ser v er NTDU27 Signaling Ser v er NTDU14 Media Gatew a y 1000S NTDU15 Media Gatew a y 1000S Expander Customer Supplied Ethernet Switch P ower ov er LAN unit (optional) 553-AAA225 6[...]

  • Page 26

    Page 26 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Call Server The Call Server provides telephony serv ices, such as call processing, and supports trunking features. It also acts as a database server for synchronization of configurat ion information with all M G 1000S systems. A CS 1000S system can control a maximu m of four M[...]

  • Page 27

    System architecture Page 27 o f 44 Communication Server 1000S Overview Signaling Server CS 1000S systems use a Signaling Server. The Signaling Server is an industry- standard, PC- based server that provides a central processor to drive H.323 and Session Initiatio n Protocol (SIP) signaling for IP Phones and IP Peer Networking. It pr ovides signalin[...]

  • Page 28

    Page 28 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Terminal Proxy Server The Terminal Proxy Server (TPS) acts as a signaling gateway between the IP Phones and the Call Server using the UNIStim prot ocol. It performs the following funct ions: • converts the IP Phone UNIStim messages into messages the Call Server can interpret[...]

  • Page 29

    System architecture Page 29 o f 44 Communication Server 1000S Overview • NRS Database — The NRS database stores the central dialing plan in XML format for both the SIP Redirect Server and the H.323 Gatekeeper. The SIP Redirect Server and H.323 Gatekeeper both access this common endpoint and gateway database. • Network Connect Server (NCS) —[...]

  • Page 30

    Page 30 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 The MG 1000S supports a Small System Controller (SSC) card and four slots for flexible configuratio ns of line, trunk, and application cards. Note: You can configure the SSC in the MG 100 0S for survivability to assume local call processing if the Ca ll Server cannot be access[...]

  • Page 31

    System architecture Page 31 o f 44 Communication Server 1000S Overview Software architecture Centralized Automatic Software Upgrade Centralized Automatic Software Upgrade allows a new version of software to be automatically loaded on the MG 1000S after the Ca ll Se rver software is upgraded. To reduce service impact, a sequential up grade mode upgr[...]

  • Page 32

    Page 32 of 44 System architecture 553-3031-010 Standard 3.00 August 2005[...]

  • Page 33

    Page 33 o f 44 Communication Server 1000S Overview 44 Configuration options Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Single campus deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 M[...]

  • Page 34

    Page 34 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 in a LAN or WAN environment . Although different combinations are possible, most installations fall into one of the following categories: • Single Site — single bu ilding — multiple buildings in a cam pus • Multiple Sites — central Call Server with branch office us[...]

  • Page 35

    Configuration optio ns Pa ge 35 of 44 Communication Server 1000S Overview Single campus deployment Figure 3 shows an ex ample of a single campus deployment and it s components. Figure 3 Single campus de ployments example Survivable! Survivable! Survivable! Survivable! 553-AAA2130 PSTN Applications: Nor tel Messaging Ser ver 500, Symposium Network M[...]

  • Page 36

    Page 36 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 Note: You can configure the network for redundancy. The single campus deployment exam ple consists of the following: •C a l l S e r v e r • Signaling Server (op tionally redundant) • up to four Media Gateways an d four Media Gateway Expanders: — can be configured to [...]

  • Page 37

    Configuration optio ns Pa ge 37 of 44 Communication Server 1000S Overview Multiple buildi ngs in a campus Figure 4 shows a CS 1000S sy stem distributed across multiple bu ildings in a campus setting. You can distribute MG 1000S system s and users across a campus IP Network. Figure 4 Multi-site deployment with centralized call processing In Figure 4[...]

  • Page 38

    Page 38 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 Multiple sites Figure 5 shows a multi -site deploym ent with a central Call Server and a branch office. Figure 5 Central Call Server with branch off ice The following apply to a multi-site dep loyment: • The Call Server at the central site that provides call pr ocessing fo[...]

  • Page 39

    Configuration optio ns Pa ge 39 of 44 Communication Server 1000S Overview — Requires it s own Signal ing Server. — MG 1000B in remote branch offi ces enables local PSTN and 911 access. — IP Phones are configured and managed centrally from th e main office. — The MG 1000B is survivable in the event of a WAN failure. — You can configure up [...]

  • Page 40

    Page 40 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 Distributed Call Servers Distributed Call Servers are defined as mult iple CS 1 000S systems. Figure 6 shows an example of multi-site deployment wit h distributed Call Servers. Figure 6 Distributed Call Servers The multi-site deployment consis ts of the following peer sites:[...]

  • Page 41

    Configuration optio ns Pa ge 41 of 44 Communication Server 1000S Overview • full-featured networking between site s using IP Peer Networking and/or TIE trunks • transparent to user at all sites Reliability strategies Communication reliability is critical to the op eration of any business. A number of capabilities are av ailable in CS 1000S t o [...]

  • Page 42

    Page 42 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 • If the master (Leader) Signaling Server is unav ailable, a Follower Signaling Server becomes the IP Telephony node master. • Signaling Servers share teleph one registrations (load-sharing). • If a virtual trunk is unavailable, virtual trunk redundancy occurs (that is[...]

  • Page 43

    Configuration optio ns Pa ge 43 of 44 Communication Server 1000S Overview Figure 7 Network failure wi th survivable MG 1000 S systems IP telephony node configuration An IP telephony node is a grouping of Voice Gateway Media Cards (and Signaling Servers), regar dless of the location of the Voice Gateway Media Cards in the MG 1000S. Therefore, sev er[...]

  • Page 44

    Page 44 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 The survivable MG 1000S (Alternate Call Server) IP address must be on the same ELAN subnet as the Call Server. If the MG 1000S is on a physically different subnet, such as in a differen t building, then you can use VLANs to keep IP addresses on the same logical subnet. For f[...]

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    Family Produ ct Manual Contac ts Copyright FCC notice Trademar ks Document number Prod uct release Docu ment release Date Publish Nortel Communication Server 1000 Communication Server 1000S Overview Copyright © Nortel Networks Limited 2005 All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to ma[...]