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Nortel Networks ATA 2 manual

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Table of contents for the manual

  • Page 1

    © 2003 Nort el Networks P094162 9 Issue 05 Business Communicatio ns Manager A T A 2 Us er Guide[...]

  • Page 2

    [...]

  • Page 3

    P0941629 Issue 05 Business Co mmunications Mana ger ATA 2 U ser Guide Contents About Business Communications Manager ATA 2 5 What does ATA 2 do? 5 Feature List 6 Account Code 6 Alter nate L ine 6 Call F orward 6 Cal l Par k 6 Call Park Retrieve 6 Callback for Call Park 7 Call Pick-up (Directed) 7 Call Pick-up (Group) 7 Call Queuing 7 Camp -on 7 Con[...]

  • Page 4

    4 Contents Business Communications Manager ATA 2 User Guide P0941629 Issue 05 T ransfer using announce 12 T ransfer using Conference 12 T o T ra nsfer an exter nal call to a c o-worker with a line appeara nce using Hold 12 Trunk Answer from any Telephone 13 Voice Ca ll 13 Voice Messaging 13 Data Com munic ation 14 Set Tones to OFF 14 Auto-answer Mo[...]

  • Page 5

    P0941629 Issue 05 Busine ss Commu nications Mana ger ATA 2 User Gu ide About Business Communicatio ns Manager ATA 2 What does A T A 2 do? Business Communications Manager Analog Terminal Adapter 2 (ATA 2) connects a station port to a standard analog voice device, such as a single-line telephone or a data communication device, such as a modem or facs[...]

  • Page 6

    $ Feature List Business Communications Manager ATA 2 User Guide P0941629 Is sue 0 5 Feature List Account Code û¥ß¡ <plus the six digit Account code> while on a call. Allows you to track a call. Alternate Line ûÛ Allows you to switch between your two intercom lines. When a line is in use, you hear an error tone informing you that the lin[...]

  • Page 7

    P0941629 Issue 05 Busine ss Commu nications Mana ger ATA 2 User Gu ide Callback for Call Par k Alerts you to the external call you parked and that ha s remained unanswered for a set period of time. If your telephone is not in use, callback causes your telephone to ring. If your telephone is in use, you hear the ca llback tone over the handset. Call[...]

  • Page 8

    & Feature List Business Communications Manager ATA 2 User Guide P0941629 Is sue 0 5 Conference Hold Allows you to put the two c onferenced parti es on hold. The held cal lers are still conferenced. To put the conference on hold: 1. Press ûÛ to put the two conferenced parties on hold. 2. Press ûÛ to re store t he thre e-way call. Conference [...]

  • Page 9

    Fea ture List ' P0941629 Issue 05 Busine ss Commu nications Mana ger ATA 2 User Gu ide Hold Call (Public) ûÛ Allows you to place an active call on hold and allows it to be picked up from other telephones. When Tones is ON, a held call reminder tone is heard. To retrieve a call on hold: 1. Press ûÛ . Hotline Allows you to automatically call[...]

  • Page 10

     Feature L ist Business Communications Manager ATA 2 User Guide P0941629 Is sue 0 5 Priority Call û¥á Allows you to interrupt an internal call in progress on a digital telephone, or make a voice call to a digital telephone on Voice Call Deny or Do Not Disturb. The session in progress is automati cally put on hold. Note: Priority Call must [...]

  • Page 11

    Fea ture List  P0941629 Issue 05 Busine ss Commu nications Mana ger ATA 2 User Gu ide Saved Number Redial û¥ßà Allows you to save an external number while you are on a call or while the c alled telephone is ringing. To automatically redial the saved number: 1. Press û¥à . Send Messa ge û¥Ú Allows you to leave a message on a co-worke[...]

  • Page 12

     Feature L ist Business Communications Manager ATA 2 User Guide P0941629 Is sue 0 5 Tr a n s f e r Allows you to transfer a call. To transfer a call you must have an available intercom line. Blind Transfer 1. Press û¥àâ . 2. Press the transfer destination number. 3. Replace the handset. Transfer using announce 1. Press û¥àâ (intercom dia[...]

  • Page 13

    Fea ture List ! P0941629 Issue 05 Busine ss Commu nications Mana ger ATA 2 User Gu ide T r unk Answer from any T elephone û¥¡ââ Allows you to pick up a ringing external call on a line that has been place d into any service mode. V oice Call û¥ßß <plus the intercom number> Allows you to make a voice announcement or begin a conversa[...]

  • Page 14

    " Data C ommunication Business Communications Manager ATA 2 User Guide P0941629 Is sue 0 5 Data C ommunication This section supplies additional information for u sing Business Communications Manager Analog Terminal Adapter 2 with data communication devices. Set T ones to OFF ATA 2 must have tones OFF so tones do not interfere with data tran[...]

  • Page 15

    P0941629 Issue 05 Busine ss Commu nications Mana ger ATA 2 User Gu ide T roubleshooting for Data Applications If you are having trouble, check the foll owing before calling a repair person: 1. Make sure the data parameters (pa rity, baud) are set correctly. 2. Make sure Business Communications Manager Analog Terminal Adapter 2 is in the tones OFF m[...]

  • Page 16

    $ T roubleshoot ing for Data Applications Business Communications Manager ATA 2 User Guide P0941629 Is sue 0 5[...]