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Nortel Networks CallPilot 2.0 manual

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Table of contents for the manual

  • Page 1

    CallPilot . TM Release 2.0 Desktop Messaging User Guide for Internet Clients[...]

  • Page 2

    Business Communications Manager & CallPilot 100/150 Updates to the Desktop Messag ing User Guides Internet Clients Page 3 Call the sender of a message Call the sender of a message is not supported. Page 4 About this gu ide The internet mai l clients that are supported are: • Microsoft Outlook 98 (Corporate Mode) • Microsoft Outlook 2000 •[...]

  • Page 3

    About for w arding Desktop Messaging messages Do not use the right-click menu to forward a Desktop Messaging message. T o forward a message, either : • open the message and forward it fr om the CallPilot window or • for Outlook, select the message in the Outlook Inbox and forward it from the Outlook toolbar. About viewing faxes Imaging for W in[...]

  • Page 4

    2 Con t e n t s Welcome to Cal lPi lot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Gettin g started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Logging in to CallPi lot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Working wit h your CallPilo t m essages . . . [...]

  • Page 5

    3 We l c o m e t o CallPilot CallPilot fr om Nortel Networ ks is an adva nced business communications system tha t offer s exc eptional flexibility f or managing your messaging needs. Y ou ca n wor k with CallPilo t from your telephone or your comp uter . Desktop messaging g ives you access to your C allPilot mailbox through your Internet e-mail. H[...]

  • Page 6

    4 Getting starte d Abo ut t hi s g uid e This user gu ide i s an over view of h ow to use C allPil ot w ith your In ter net e- mail. The ins tructi ons and scre en images sho w n in th is gu ide p rov ide g ener a l inf or matio n f or using C al lPilo t with yo ur e-mail. Sp ec i fic d et ai ls m a y va r y f or each e -m ai l ap pli c ati on . Fo[...]

  • Page 7

    5 Logg ing in to CallPilot When y ou log i n t o y our e-mai l, y ou can l og in to Ca ll Pil ot at the same t im e . Note : If th e Rememb er pa ssw ord op tion is available, do not leave the box checked on a shar ed c om pu t e r . T o c han ge y o ur pa s sw ord t he f irst t i me yo u lo g i n Y our ad m in is tr ator ma y giv e y ou a pa ss wo[...]

  • Page 8

    6 W o r king wit h your CallPilot messages When you op en your e-ma il w ith Cal lPilo t ins tall ed, your Cal lPil ot messa ges ap pear in your Inbox. Y ou can op en, move, copy , dele te, forward, and repl y to Cal lPi lot mess ages, and co mpose ne w CallPi lo t m e ss ag es , in the same w a y as y our e-ma i l me ss a ge s . Y our CallPilot me[...]

  • Page 9

    7 Pla ying voice messages T o select your telephone or computer to play voice messages Y ou ca n cho ose to pla y y our v oice mes sag es f ro m y our tele phon e or y o ur co mput er . T o change the sett ing , or to chan ge the tel epho ne nu mber that Cal lPil ot dial s, see Changi ng audio s ettings , pa ge 1 3. Y ou can al so clic k th e T ele[...]

  • Page 10

    8 V iewing fax messages T o vie w f ax e s on y our com pu ter , y ou must ha ve I ma gi ng f or Wind o w s o r o the r i m ag in g softw are insta ll ed on y our com pu ter . In addition, y our Cal lP il ot ad mi ni s t r at or m u st enab le f a x ca pa bi li ty f or y our mailbo x. T o view a f ax message 1 Doub le-clic k a f ax messag e in y ou[...]

  • Page 11

    9 Co mposin g voice messages T o compos e and send a CallPi lot v o ice mess age , y ou record a m ess age an d sa v e it as a file , then attach th e fi le to a new me ss a ge an d se nd it. Y ou can a lso sav e the f il e t o send l ater . T o recor d a voice message and save it as a file 1 Open the CallPilot Pla yer , and clic k the red Rec ord [...]

  • Page 12

    10 C omposing f ax a nd text messages T o create a f ax, you r Call Pilot m ailbo x mus t ha ve f ax capabi lity , and you r co mputer mus t hav e Desktop Me ssaging inst alled. CallPil ot rec ipie nts of your fax must also hav e f a x capabi lity to vie w th e f a x on the ir compu ter . E-mai l reci pien ts do not req uir e speci fic f a x capabi[...]

  • Page 13

    11 Addr essing messages T o address a message from an addr ess book Y ou ca n add ress a Call Pilot mess age fr om the C all Pilo t Addre ss Book on th e serv er , or from t he e- mail address bo ok on your compu ter or on the se r ver . Address C allPil ot messag es the same way as y our e-mai l message s.  The CallPilot Address Book on the ser[...]

  • Page 14

    12 Cha nging your ma ilbox s ettings T o view or cha nge your CallPilot access settings Y ou r admi nist rato r ent ers th e de f ault Call Pil ot a ccess infor mat ion for you. Y ou ca n change th es e s ett ings if requ ir ed. Ref e r to t he online H e lp in th e C al lPi lo t P la ye r f or detail ed e xplanat ion. 1 On the Cal lPilot Pla yer ,[...]

  • Page 15

    13 Cha n ging audio settings T o cha nge the audio device and volume Y ou ca n play a nd re cord yo ur messages f rom yo ur telephon e o r y our com pu te r . 1 On the Cal lPilot Pla yer , select View > Option s. 2 Clic k the A udio tab to displa y the curre nt A udio settings . 3 In De vice, c lic k T elephone if yo u want to pl a y and re cord[...]

  • Page 16

    14 Using My CallPilot If the we b-bas ed reso urce s of My CallPi lot are a v ail ab le f or your ma ilbo x, y our admini s tr ator will p ro vide y o u with t he URL. F or more in f or matio n o n My CallPi lo t, r ef er to the My Ca llPilot User Guide . T o view o r cha nge your CallPilot fea t ure settings 1 In My Call Pilot, cli ck the CallPilo[...]

  • Page 17

    15 Document inf ormation CallPilot Desk top Messaging User Gui de for Intern et C lients Copyright © 2002 Nortel Networks, All Rights Reserved Inf or ma tion is subject to change without notice . Nor tel Networ ks reser ves the right to make changes in design or components as progress in engineer ing and manufacturing may warrant. This user guide [...]