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Nortel Networks IP Phone 1535 manual

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  • Page 1

    Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 .[...]

  • Page 2

    Document status: Standard Document version: 02.03 Document date: 28 October 2009 Copyright © 2009, Nor tel Networks All Rights Reser ved. LEGAL NO TICE While the information in this document is belie ved to be accurate and reliable , e xcept as otherwise expressly agreed to in writing NORTEL PR O VIDES THIS DOCUMENT "AS IS" WITHOUT W ARR[...]

  • Page 3

    3 Re vision history October 2009 Standard 02.03. This document is up-issued to suppor t the Nor tel IP Phone 1535 on Nor tel Communication Ser v er 1000 Release 6.0. November , 2007 Standard 02.02. This document is issued to suppor t the Nor tel IP Phone 1535 Phase 2 on Nor tel Communication Ser ver 2000 Release SN10. September , 2007 Standard 02.0[...]

  • Page 4

    4 Revision history Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 5

    5 Contents New in this release 9 Features 9 Other changes 9 How to get help 11 Contents 11 Getting help from the Nor tel web site 11 Getting help over the telephone from a Nor tel Solutions Center 11 Getting help from a specialist by using an Express Routing Code 12 Getting help through a Nor tel distr ibutor or reseller 12 About the Nor tel IP Pho[...]

  • Page 6

    6 Contents Accessing and modifying the LAN Network Settings 27 Enabling the WiFi connection profile 28 Access and modify Wireless Settings 29 Modifying User Information parameters 30 Modifying Proxy parameters 31 Configuration of NA T-tra versal 32 Configuring V oIP domain name information 33 Modifying por t assignments 33 Registering the IP Pho[...]

  • Page 7

    Contents 7 IP Phone 1535 regulatory information 63 IP Phone 1535 emissions statement 63 Regulatory inf or mation and disclaimers 63 Regulatory and safety inf ormation 64 W arnings 65 Connecting to PSTN 65 Wireless 65 Connecting power 65 Connecting to LAN 65 Operation 65 Location 65 USA-FCC (Feder al Communications Commission) statement 65 FCC Inter[...]

  • Page 8

    8 Contents Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 9

    9 Ne w in this release The f ollowing sections detail what is new in Nor tel IP Phone 1535 Installation and Commissioning (NN43160-300) for Phase 2. Features See the follo wing sections f or information about f eature changes: • "Configuration of NA T-tra v ersal" (page 32) • "Modifying the Date and Time" (page 53) • &quo[...]

  • Page 10

    10 New in this release Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 11

    11 Ho w to g et help Contents This section contains information on the f ollowing topics: • Getting help from the Nor tel web site • Getting help over the telephone from a Nor tel Solutions Center • Getting help from a specialist b y using an Express Routing Code • Getting help through a Nor tel distributor or reseller Getting help from the[...]

  • Page 12

    12 How to get help Getting help from a specialist by using an Express Routing Code T o access some Nor tel T echnical Solutions Centers , you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nor tel product or ser vice. T o locate the ERC f or your product or ser vice, go to: w ww .nor tel.com Getting help th[...]

  • Page 13

    13 About the Nor tel IP Phone 1535 This section provides an overview description of the IP Phone 1535, including its technical specifications, factory settings, and basic menu structure. The physical la yout of the IP Phone 1535 is shown in the following image: Figure 1 The IP Phone 1535 Nor tel Communications Ser v ers Nor tel IP Phone 1535 Insta[...]

  • Page 14

    14 About the Nor tel IP Phone 1535 Care of the IP Phone 1535 Clean the IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solvents. A void using dr y cloths as they can generate static electricity , which can be potentially dangerous f or the electrically sensitive par ts of the IP Phone 1535. T o av oid audio problems ca[...]

  • Page 15

    T echnical specifications 15 • Screen Sav er : Disabled • PIN: 0000 • Network Connection Profile: LAN • Email Account Protocol: POP • DHCP: Enabled • ESSID: None • Encr yption: None • A uthentication: None T echnical specifications • Unit Base Siz e: 206 x 190 x 50 mm. • Handset Size: 184 x 42 x 32 mm. • Appro ximate W eigh[...]

  • Page 16

    16 About the Nor tel IP Phone 1535 • DC Output: DC5V , 3.0A Multiple language suppor t The IP Phone 1535 suppor ts the f ollowing languages: • English • F rench • German • K orean • Latin American (LA) Spanish • P or tuguese Description of the IP Phone 1535 menu options The f ollowing sections describe the various administrativ e menu[...]

  • Page 17

    Description of the IP Phone 1535 menu options 17 On the V oIP Settings menu, the f ollowing configuration options are a vailab le: • User Information : Modify the parameters of this configuration option to specify information used to identify the installed IP Phone 1535 as a client on your V oIP network. F or more inf or mation, see "Modif[...]

  • Page 18

    18 About the Nor tel IP Phone 1535 • Date and Time: Manually modify the system date and time on the IP Phone 1535. For more inf or mation, see "Modifying the Date and Time" (page 53) . • Network Time: Y ou can configure the IP Phone 1535 to obtain date and time updates from the network ser v er . If you enab le the Network Time funct[...]

  • Page 19

    Using the SD/MMC card 19 This section provides procedures f or copying files to and from the IP Phone 1535 to an SD/MMC card, as well as a list of limitations and suppor ted file types. T o cop y files from the SD/MMC card to the IP Phone 1535: Step Action 1 Inser t the card into the SD/MMC slot. F or more information, see "About the Nor te[...]

  • Page 20

    20 About the Nor tel IP Phone 1535 • Supported File T ypes: MIDI Standard MIDI Files 1.0, W A V , IMY iMelodyversion (v1.0, v1.1 , v1.2), AMR 3GPP TS 26.071, JPG JFIF:1.01, PNG (PNG version 1.2), GIF (GIF87a, GIF89 - Does not suppor t animated gif), 3GP movie file (3GPP TS .26.140 version 6) Nor tel Communications Ser v ers Nor tel IP Phone 1535[...]

  • Page 21

    21 Fir st time installation of the IP Phone 1535 Installing the IP Phone 1535 for the fir st time This chapter provides a description of the tasks and procedures that must be completed f or you to successfully complete a first time installation of the IP Phone 1535 within a Nor tel Communications Ser ver IP call en vironment. In addition, a descr[...]

  • Page 22

    22 First time installation of the IP Phone 1535 Figure 2 Installing the IP Phone 1535 f or the first time Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 23

    Provision the Communications Server 23 Procedures for installing the IP Phone 1535 for the fir st time navigation • "Provision the Communications Ser v er" (page 23) • "Ph ysically install the IP Phone 1535" (page 24) • "Connecting the IP Phone 1535 to the LAN" (page 26) • "Enabling the LAN connection pro[...]

  • Page 24

    24 First time installation of the IP Phone 1535 Physicall y install the IP Phone 1535 Basic installation of the IP Phone 1535 consists of connecting to the correct por ts using the appropriate cab les. Make the ph ysical connections for the handset and power , as well as attach the IP Phone 1535 to the included telephone stand, by f ollowing the pr[...]

  • Page 25

    Logging in to the IP Phone 1535 Admin Mode 25 2 Connect the adapter AC plug into an appropriate AC v oltage sock et. —End— Attach the IP Phone 1535 to the stand Inser t the tabs of the stand into the tw o slots on the bottom of the IP Phone 1535. This sets the phone at an optimal angle for video camera use. Connect to PSTN Y our IP Phone 1535 d[...]

  • Page 26

    26 First time installation of the IP Phone 1535 Step Action 1 F rom the Main Menu , select Settings > System Settings > Admin , and press OK . 2 Select Logout , and press OK . —End— Connecting the IP Phone 1535 to the LAN T o connect the IP Phone 1535 to a LAN y ou must make an RJ-45 connection. Step Action 1 Inser t the RJ-45 cab le into[...]

  • Page 27

    Accessing and modifying the LAN Network Settings 27 Accessing and modifying the LAN Network Settings T o configure the IP Phone 1535 with network settings par ticular to your LAN environment, y ou must access and configure the parameters of the Network Settings option. With the LAN Network connection profile enabled, you can access and configur[...]

  • Page 28

    28 First time installation of the IP Phone 1535 A TTENTION For changes made in any of these configuration options to take eff ect, you m ust hit Back to return to the previous men u, and select Apply ever y time you mak e a change. —End— After you successfully connect the IP Phone 1535 to the netw ork using the LAN connection interf ace, y ou [...]

  • Page 29

    Access and modify Wireless Settings 29 If fur ther configuration is required for the IP Phone 1535 to estab lish a network connection after you enab le the WiFi network connection profile, the disconnected network connection icon displays. For more information on the network connection icons and network problems , see "T roubleshooting conne[...]

  • Page 30

    30 First time installation of the IP Phone 1535 —End— After you successfully connect the IP Phone 1535 to the network using the WiFi connection interface , you make both v oice and video calls using that interf ace and the LAN profile becomes disabled. So , in this example , when you enable the WiFi connection profile, all voice and video cal[...]

  • Page 31

    Modifying Proxy parameters 31 Parameter Description Authentication Name Enter the User’s SIP account username, as configured on the Communications Server. This value is required information for successful registration of the IP Phone 1535 with the IP telephony services installed on your network. Authentication Password Enter the User’s SIP acco[...]

  • Page 32

    32 First time installation of the IP Phone 1535 Ping message to the SPS or SLG before sending the REGISTER message. Note: This option to disab le the NA T timer on the IP Phone 1535 is not av ailable in firmware versions below V .0.2.25. Y ou must install the latest fir mware v ersion (V2.0.76). NA T-T raversal: The IP Phone 1535 suppor ts two me[...]

  • Page 33

    Modifying por t assignments 33 Note: If the domain name is used, the STUN ser v er domain should be configured on the DNS ser ver . —End— Configuring V oIP domain name inf ormation T o connect IP Phone 1535 to y our installed IP telephony ser vices, you must access and configure the SIP domain name, which is the Ser vice Domain Name configu[...]

  • Page 34

    34 First time installation of the IP Phone 1535 • Local: The Local por t is the por t used b y the IP Phone 1535 in making connections to the proxy ser ver - the por t value y ou assign must be within the range from 1024 to 65535 (The def ault value is 5060). —End— Registering the IP Phone 1535 T o access V oIP ser vices on the connected netw[...]

  • Page 35

    Registering the IP Phone 1535 35 —End— After completion of the IP Phone 1535 registration process, it is normal to see an idle screen on the display . At the center of the idle screen, the telephone number assigned to the IP Phone 1535 appears, showing that registration is complete. If registration f ails, confirm that all configured system a[...]

  • Page 36

    36 First time installation of the IP Phone 1535 Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 37

    37 Configuration on a CS 1000 system When configuring the IP Phone 1535 on a CS 1000 system, you must perf orm the f ollowing: • Configure the IP Phone 1535 as SIPN UEXT type on the CS 1000 Call Ser ver . F or more information, see SIP Line Fundamentals (NN43001-508). • Configure Pro xy type to CS2K in the phone configuration: — Select M[...]

  • Page 38

    38 Configuration on a CS 1000 system Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 39

    39 IP Phone 1535 system software updates Checking f or av ailable IP Phone 1535 software updates Y ou can use the Check Updates function to hav e the IP Phone 1535 check f or availab le updates for its installed system software, which can be downloaded from your locally managed FTP ser ver and installed automatically (f or more information on provi[...]

  • Page 40

    40 IP Phone 1535 system software updates Initiating manual software updates for the IP Phone 1535 Y ou can manually initiate the download and installation of av ailable updates to the IP Phone 1535 system software using the Update Software configuration option. The Update Software option uses a configured connection to a locally-managed FTP ser v[...]

  • Page 41

    Provisioning the FTP update ser v er 41 A TTENTION If an outgoing or incoming call is made or received on the IP Phone 1535 during the software update process, the update process is halted f or the duration of the call. FTP software update process The IP Phone 1535 can perform updates to its installed system software, by connecting to a locally pro[...]

  • Page 42

    42 IP Phone 1535 system software updates • the required provisioning of the director y structure on your FTP update ser ver , • the files in v olved in the IP Phone 1535 software update process, and • the special handling requirements f or the Fir mwareUpdateRequest.acfg file. Configuring the FTP ser ver login account F or the IP Phone 153[...]

  • Page 43

    Provisioning the FTP update ser v er 43 version] f older (named 1.1) within the Root f older of your FTP ser v er f or that hardware version as well. • The [software version] F older : This f older sits inside the [hardware version] f older - the f older name corresponds to the software version of the IP Phone 1535 update files it contains. Y ou[...]

  • Page 44

    44 IP Phone 1535 system software updates The Fir mwareUpdateRequest.acfg file requires special handling in its placement on your FTP ser ver - f or each fir mware update pac kage, there is a new v ersion of the Fir mwareUpdateRequest.acfg file, and f or the IP Phone 1535 to be ab le to use it effectiv ely , it needs to be placed into the f older[...]

  • Page 45

    Provisioning the FTP update ser v er 45 If the IP Phone 1535 reaches a [softw are version] f older and finds the FirmwareUpdateRequest.acfg file is the same v ersion number as the f older in which it resides, the IP Phone will consider itself updated fully and ne ver go looking f or f olders that contain new er versions . Thus, it is e xtremely i[...]

  • Page 46

    46 IP Phone 1535 system software updates Figure 3 Sample FTP server director y structure Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 47

    47 Additional configuration using the V oIP Settings menu This chapter describes additional configuration options found on the V oIP Settings menu, which hav e not been descr ibed elsewhere in this document. Registration option This section covers functions of the Registration option of the V oIP Settings menu not covered else where in this docum[...]

  • Page 48

    48 Additional configuration using the V oIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . F or more inf ormation, see "Logging in to the IP Phone 1535 Admin Mode" (page 25) . 2 F rom the Main Menu , select Settings > V oIP Settings > Registration , and press OK . 3 Select De-register and press OK . [...]

  • Page 49

    Accessing and modifying Call T otal Bandwidth (CTBW) 49 Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . F or more inf ormation, see "Logging in to the IP Phone 1535 Admin Mode" (page 25) . 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc. then press OK to accept selection. —En[...]

  • Page 50

    50 Additional configuration using the V oIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . F or more inf ormation, see "Logging in to the IP Phone 1535 Admin Mode" (page 25) . 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc. then press OK to accept selection. 3 [...]

  • Page 51

    Configuring V oIP V oice Mail 51 types in a pr iority list of up to fiv e options. Prior itize codecs depending on your netw ork configuration. 5 Press OK to accept the new priority lev el of the chosen Codec. 6 After modifying the Codec Prior ity list, you m ust manually register the IP Phone 1535 with the network, in order to utilize the ne w [...]

  • Page 52

    52 Additional configuration using the V oIP Settings menu —End— Configuring the Mailbox ID: Step Action 1 F rom the Main Menu ,g ot o Settings > V oIP Settings > Misc. > V oice Mail > ID , and press OK . 2 Enter the ID used to access your voice mail, and press OK . —End— Configuring the Mailbox P assw ord: Step Action 1 F rom[...]

  • Page 53

    53 Additional configuration using the System Settings menu This chapter descr ibes additional configuration options found on the System Settings menu, which ha ve not been described elsewhere in this document. Specifically , the functions used to modify Date and Time , the system update functionality contained in the T echnical Features configu[...]

  • Page 54

    54 Additional configuration using the System Settings menu Y ou can reset these two databases individually (or at the same time) by means of the Reset configuration option, which erases the stored data. On the Reset menu, the f ollowing configuration options are a vailab le: • Phonebook: Resets the Phonebook database. • Settings: Resets the [...]

  • Page 55

    Accessing the T echnical Features configur ation option 55 2 F rom the Main Menu , select Settings > System Settings > T echnical Features , and press OK . —End— On the T echnical F eatures menu, the f ollowing configuration options are av ailable: • Show HW/SW V ersion: Displa y current version inf or mation for hardware and software[...]

  • Page 56

    56 Additional configuration using the System Settings menu Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 57

    57 Configuring Email Bef ore E-mail ser vices become av ailable through the IP Phone 1535, you must configure the E-mail account settings locally f or access of the E-mail ser vices installed on your network. The IP Phone 1535 E-mail ser vice suppor ts POP3-based and (par tially) IMAP-based ser v er types. Microsoft Exchange Ser ver is not a supp[...]

  • Page 58

    58 Configuring Email • SMTP Server • Receiving Protocol: Select either POP or IMAP as the receiving protocol of the IP Phone 1535 E-mail ser vice. Set to the POP protocol b y default. • POP Ser ver/IMAP Server: Depending on the Receiving Protocol accepted, define the POP or IMAP ser v er address inf ormation. • User/Account: Specifies wh[...]

  • Page 59

    59 The IP Phone 1535 Camera Enabling and disabling the Camera The Camera b uilt into the IP Phone 1535 can be Disabled so that the video and photo functions of the IP Phone 1535 can be tur ned off. Y ou can access the Enable / Disable Camera configuration option only if Admin Mode is currently active . Enabling / Disabling the IP Phone 1535 Camera[...]

  • Page 60

    60 The IP Phone 1535 Camera Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 61

    61 T r oubleshooting Required software for CS1000E call ser ver in MCS5100 configuration If your MCS 5100 resides on the same netw ork as a CS1000E, make sure your CS1000E has the f ollowing patches installed: • MPLR22491 • MPLR22494 Known issues • Successful NA T/Firew all tra versal requires an RTP Media P or tal (same as MMPC client). •[...]

  • Page 62

    62 T roubleshooting Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nor tel Networks .[...]

  • Page 63

    63 IP Phone 1535 regulator y inf ormation This chapter contains the regulator y inf ormation. IP Phone 1535 emissions statement Radio frequency electromagnetic energy is emitted from Wireless Lan de vices. The energy le vels of these emissions are much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Wirel[...]

  • Page 64

    64 IP Phone 1535 regulator y inf or mation Regulatory and safety information The manuf acturer and its authorized resellers or distr ibutors will assume no liability f or any damage or violation of go vernment regulations arising from f ailure to comply with these guidelines. The follo wing table lists EMC compliance f or various jurisdictions. Ta [...]

  • Page 65

    USA-FCC (Feder al Communications Commission) statement 65 Jurisdiction Standard Description Canada CSA 60950-1-03 Safety of Information Technology Equipment European Community EN 60950-1 ITE equipment - Safety - Part 1: General requirements Australia/New Zealand AS/NZS 60950.1:2003 Safety of Information Technology Equipment Other Safety Appro vals:[...]

  • Page 66

    66 IP Phone 1535 regulator y inf or mation FCC Interference statement This equipment has been tested and f ound to comply with the limits of a Class B digital device pursuant to P ar t 15 of the FCC Rules. These limits are designed to provide reasonab le protection against har mful interf erence when the equipment is operated in a residential envir[...]

  • Page 67

    T elecom requirements for both Canada and USA 67 This equipment uses an RJ11C modular plug to connect to the premises wiring. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC P ar t 68 rules and requirements adopted by the A CT A. A compliant telephone cord and modular p[...]

  • Page 68

    68 IP Phone 1535 regulator y inf or mation W ARNING W ARNING: T o comply with FCC radio frequency (RF) exposure limits, this device should be located at a minimum of 7.9 inches (20 cm.) or more from the body of all persons. Nor tel Communications Ser v ers Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/S[...]

  • Page 69

    [...]

  • Page 70

    Nor tel Communications Servers Nor tel IP Phone 1535 Installation and Commissioning Copyright © 2007, Nor tel Networks All Rights Reser v ed. Publication: NN43160-300 Document status: Standard Document version: 02.03 Document date: 28 October 2009 T o provide f eedback or to repor t a problem with this document, go to h ttp://www .nor tel.com/docu[...]