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Nortel Networks NN44470-100 manual

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  • Page 1

    Nor tel Media Application Ser v er 6.0 f or AS 5300 Fundamentals NN44470-100[...]

  • Page 2

    Document status: Standard Document issue: 01.01 Document date: 03 June 20 08 Product release: Release 6.0 Job function: Product Fundamentals T ype: NTP Language type: English Cop yr ight © 2008 Nor tel Netw orks. All Rights Reserved. Sourced in Canada and the United States Nor tel, the Nor tel logo and the Globemark are trademarks of Nor tel Netwo[...]

  • Page 3

    - 3 - Contents Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Contents New in this release 5 F eatures 5 Other chang es 5 Introduction 6 MAS installation 7 Architecture an d suppor ted hardw are and softw are 7 Session controller 8 VXML browser 8 SI[...]

  • Page 4

    - 4 - Contents Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks MAS performance management 34 MAS fault management 35 F ault management architect ure 35 SNMP manag ement 36 Suppor ted MIBs 36 Syslog 37 Ev ent logs 37 Security Logs 38 Alarms 39 Nortel [...]

  • Page 5

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Nortel Confidential Ne w in this release The f ollowing sections detail what is ne w in Media Application Server 6.0 f or AS 5300 Fundamentals (NN4 4470-100). Navigation • F eatures (page 5) • Other[...]

  • Page 6

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Intr oduction The Media Application Server (MAS) is a softw are platf or m for hosting multimedia applications . This document explains MAS platf or m fundamentals. Navigation • MAS installation (page[...]

  • Page 7

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks MAS installation This chapter e xplains MAS installation fundamentals. F or step-b y-step inf or mation about how to install the MAS plat f o rm, see Nor tel Media Application Server 6.0 f or AS 5300 In[...]

  • Page 8

    - 8 - MAS installation Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Suppor ted hard ware platform Y ou can install the MAS software on an IBM X3550. The X3550 has an Intel XEON 5140 2.33 GHZ processor , 2 GB of RAM and a SCSI hard drive. Suppor te[...]

  • Page 9

    - 9 - MAS installation Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks and manages all platf or m resources. The SC is a client with respect to all othe r components. The SC connects to all components identified as p ar t of one vir tual system. IVR [...]

  • Page 10

    - 10 - MAS installation Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Uninstallation Under nor mal circumstances , y ou need not uninstall the MAS platf or m unless you want to pe rf orm a clean installation. Bef ore you install the platf or m, yo [...]

  • Page 11

    - 11 - MAS installation Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Music On Hold With the Music On Hold application, a system administr ator can provision the MAS system to pla y music while a caller is hold. The Music on hold application lets a[...]

  • Page 12

    - 12 - MAS installation Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Dedicated deplo yment In a dedicated deplo yment scenario , eac h application is deploy ed on its own MAS pair to the maximum capacity of that single application. Ho we v er , f [...]

  • Page 13

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks MAS commissioning This chapter describes the items that y ou can configure on the MAS platf or m. F or detailed information, see Nor tel Media Applicatio n Ser ver Commissioning (NN44470-301). Navigatio[...]

  • Page 14

    - 14 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks T o vie w installed pac kaged applications, use the Nortel MAS Console. The Nor tel MAS Console lists the application v ersion and the current oper ational state f or that appli[...]

  • Page 15

    - 15 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks • N-wa y—a cluster consisting of three or more MAS no des Because the cluster is based on system replication, y ou must configure the same applications on all of the MAS ser[...]

  • Page 16

    - 16 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks CStore N-wa y cl uster configuratio n Contro ller P eer Ring Applications use the Controller P eer Ring to send and receiv e ev ents to the v arious MAS nodes in the cluster . C[...]

  • Page 17

    - 17 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks 4-W ay controller ring SIP signaling SIP configuration is brok en into the f ollowing categories: General, Domain s, Accounts, T r usted Nodes, and Routes . Th e follo wing sect[...]

  • Page 18

    - 18 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks The platf or m has an internal domain called the wildcard domain, which is represented with an asterisk and is the def ault domain if no matching domain is f ound. SIP accounts [...]

  • Page 19

    - 19 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks SIP registrar servers A SIP registrar server is a database that conta ins the location of all user agents within a domain. MAS registe rs it s applications with all co nfigured [...]

  • Page 20

    - 20 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Mixing different codecs The system can mix par ticipants with po tentially diff erent codecs in the same conf erence. T o achie v e this, the system tr anscodes the incoming str[...]

  • Page 21

    - 21 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Media settings This section describes audio codecs, video codecs, a nd digital rela y . A udio codecs T o configure audio codec settin gs, use the No r tel MAS Console. Y ou can[...]

  • Page 22

    - 22 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks — RFC2833 Attention: If y ou remov e all methods, inband DTMF detection is f orced, which is not recommended because it deg rades system capacity . • Configure the pref erre[...]

  • Page 23

    - 23 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks MAS uses flow sp ecifications f or each codec to identify pack et delivery characteristics to the operating system, enab ling it to prioritize (internally) pac kets d estined to[...]

  • Page 24

    - 24 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Continuous streaming The MAS platf or m suppor ts continuous streaming of pretr anscoded real-time audio that applications can use to f acilitate a radio broadcast eff ect. With[...]

  • Page 25

    - 25 - MAS commissioning Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks RSS 2.0 sample document T o enab le the RSS pro vider , you m ust configure the URL of the RSS document. This document is f etched when y ou star t the MAS platf orm or change t[...]

  • Page 26

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks MAS administration and security This chapter describes the administrat ion tasks and security tools associated with MAS operation a nd management. Navigation • Access security setup (page 26) • Remo[...]

  • Page 27

    - 27 - MAS administration an d security Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks User accounts This section introduces the concept of m ultiple users and user roles . T o accommodate customers who wish to use the shared accou nt methodolog y ,[...]

  • Page 28

    - 28 - MAS administration an d security Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Application Administrator (AA) The Application Administrator (AA) p erf or ms administrative fun ctions that relate to the oper ation of applications on the MAS s[...]

  • Page 29

    - 29 - MAS administration an d security Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks • RDP is separated from oth er traffic b y using a vir tual local area network (VLAN). A VLAN is added through the Broadcom Adv anced Control Suite. A vir tual [...]

  • Page 30

    - 30 - MAS administration an d security Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks The def ault scheduled time f or a scan to run is on Sunda ys at 4:22 AM. A script is provided to allow the configuration of a diff erent da y and time f or when [...]

  • Page 31

    - 31 - MAS administration an d security Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks T o create and install a v alid cer tificate, you must do the f ollowing: • Generate a pub lic and private k ey pair . • Generate a Certificate Signing Reques[...]

  • Page 32

    - 32 - MAS administration an d security Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Backup of configuration data Y ou can back up configur ation data whil e the system is o nline, b ut the MAS must be offline be f ore y ou can perform a restore o[...]

  • Page 33

    - 33 - MAS administration an d security Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks System maintenance It is good pr actice to perform routine maintenance tasks to a void prob lems that can aff ect ser ver perf or mance or cause the server to f a[...]

  • Page 34

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks MAS perf ormance management P erf or mance management includes repor t generation and Oper ational Measurements . F or detailed inf ormation about MAS performance management, see Media Applicat ion Ser [...]

  • Page 35

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks MAS fault management This chapter describes fau lt management on the MAS platf or m. F or step-by - step inf ormation, see Media Application Ser ver 6.0 f or AS 5300 T roubl eshooting and F ault Managem[...]

  • Page 36

    - 36 - MAS fault manag ement Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks A uditing A uditing includes regular auditing and data auditing. With regular auditing, y ou can use the SNMP agent to poll the v alue of the f ollowing MIB v ariables: • [...]

  • Page 37

    - 37 - MAS fault manag ement Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks 6 nor telNMImibGroups-smi2.mib 7 nor telNMIresourceMgmt-smi2.mib 8 nor telNMInotifications-smi2.mib 9 nor telNMIneInv entor y-smi2.mib 10 nor telNMIconfigNoti-smi2.mib 11 no[...]

  • Page 38

    - 38 - MAS fault manag ement Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Y ou can configure logs to syslog desti nations and to be sent as SNMP traps when generated. T o view e ve nt logs, use the Nor tel MAS Console. The f ollowing tab le descri[...]

  • Page 39

    - 39 - MAS fault manag ement Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks At a minimum, the f ollowing are monitored and logged b y the OS: • User authentication attempts • Unauthorized attempts to access reso urces (files or progr ams on the [...]

  • Page 40

    - 40 - MAS fault manag ement Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Ev er y alar m is assigned one of the f ollowing se verities: •C r i t i c a l • Major • Minor • W ar ning Optionally , you can configure alarms to be sent as SNMP t[...]

  • Page 41

    - 41 - MAS fault manag ement Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Type Alarm type. The following is a list of alarm types: • GENERIC • ATTRCHAN GE • COMMALARM • ENVIRO NALARM • EQUIPALARM • INTEGRITYVIOLATION • OBJCREATION ?[...]

  • Page 42

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Nor tel MAS Console This chapter describes the Nor tel MAS Console application. Y ou can use the Nor tel MAS Console to manage , monitor , and configure the MAS p latf or m. The Nor tel MAS Console is a[...]

  • Page 43

    - 43 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Nor tel MAS Console Y ou can view or configure the f ollowing items in the Nor tel MAS Console view of the Nor tel MAS Console application. IP Interfaces Use the IP Interf aces[...]

  • Page 44

    - 44 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Logging Use the Logging command to vie w and configure trace logs , the syslog, the Session Detail Record archiv e, and the Operat ional Measurement (OM) archiv e. Applications[...]

  • Page 45

    - 45 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Attention: Nor tel recommends that you chang e adv anced settings only if Nor tel product de v elopment instructs you to d o so . Dialog bo xes This section describes the f oll[...]

  • Page 46

    - 46 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Configuration Pro perties dialog box The f ollowing tab le descr ibes the Configuration Properties dialog bo x fields and b uttons. T ranslation properties The f ollowing figur[...]

  • Page 47

    - 47 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks T ranslation Properties dialog bo x The f ollowing table describes the T ransla tion Proper ties dialog bo x fields and buttons . Field Description Application Name After you c[...]

  • Page 48

    - 48 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks SIP domain properties The f ollowing figure show s an e xample of a SIP Domain Proper ties dialog bo x. SIP Domain Properties dialog bo x Algorithm The algorithm is used to det[...]

  • Page 49

    - 49 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks The f ollowing tab le describes the SIP Domain Properties dialog box fields and buttons . SIP account properties The f ollowing figure sho ws an e xample of a SIP Account Prope[...]

  • Page 50

    - 50 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks SIP T rusted Nodes properties The f ollowing figure sho ws an example of a SIP T r usted Nodes Proper ties dialog bo x. SIP T rusted Nodes Properties dialog bo x The f ollowing[...]

  • Page 51

    - 51 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Modify SIP Route dialog bo x The f ollowing tab le descr ibes the Modify SIP Route dialog bo x fields and buttons . Field Description Domain Select the doma in to associate wit[...]

  • Page 52

    - 52 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks A udio codec configuration The f ollowing figure sho ws an e xample of an Audio Codec Configur ation Dialog bo x. A udio Codec Configuration dialog bo x The f ollowing tab le d[...]

  • Page 53

    - 53 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Video codec configuration The f ollowing figure sho ws an e xample of a Video Codec Configuration dialog bo x. Field Description Supported Audio Code cs The following audio co [...]

  • Page 54

    - 54 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Video Codec Configuratio n dialog bo x The f ollowing table describes the Video Codec Configur ation dialog bo x fields and b uttons. Field Description Supported Audio Code cs [...]

  • Page 55

    - 55 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Digit relay configuration The f ollowing figure sho ws an e xample of a Configure Digit Rela y dialog bo x. Configure Digit Rela y dialog bo x The f ollowing tab le descr ibes [...]

  • Page 56

    - 56 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Users pr oper ties The f ollowing figure sho ws an example of a Users Proper ties dialog bo x. Field Description Supported Digital Relay Methods You can enable or disable the f[...]

  • Page 57

    - 57 - Nortel MAS Console Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks User Propertie s dialog box The f ollowing tab l e describes the User Proper ties dialog bo x fields and buttons . Field Description Key This is a read- only field. Description[...]

  • Page 58

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks T erminology A digest access aut hentication A method which web page can use to establish user identity (using the Hyper tex t T ransf er Protocol) without ha ving to send a pass word in plainte xt ov e[...]

  • Page 59

    - 59 - Terminology Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Differentiated Services Code P oint A field in an IP pac ket t hat enab les different le v els of ser vice to be assigned to network traffic. T his is achie ved b y mar king each pac [...]

  • Page 60

    - 60 - Terminology Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks Redundant Array of Independent Disks A categor y of disk drives that emplo y two or more driv es in combination for f ault tolerance and perf or mance. RAID disk driv es are used freq[...]

  • Page 61

    - 61 - Terminology Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks TTS See T e xt-to-speech . U UDP See User Datagram Protocol . Universal Resour ce Indicator A shor t str ing of characters that represent the address or location of resources, typical[...]

  • Page 62

    [...]

  • Page 63

    Nor tel Media Application Server 6.0 f or AS 5300 Fundamentals Copyright © 2008 Nor tel Networks. All Rights Reser ved. Sourced in Canada and the United States Publication: NN44470-100 Document status: Standard Document issue: 01.01 Document date: 03 June 2008 Product release: Release 6.0 Job function: Product Fundamentals T ype: NTP Language type[...]