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Nortel Networks P0886634 manual

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Table of contents for the manual

  • Page 1

    •••••••••••••••••••••••••••••••••••••••••••• • •••••••••••••••••••••••• Norstar V oice Mail 4.0 F AX Installation Guide[...]

  • Page 2

    [...]

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    P0886634 Issue 1.0 FAX Installation Guide Contents Regulatory information iii Repair facilities iv Chapter 1 Introduction to Norstar Voice Mail FAX 1 FAX overview 1 DFC overview 3 Specifications 3 Special tools 3 Precautions 4 Enabling the FAX software 4 Chapter 2 Installing the DFC on systems equipped with DVCs 5 Installation overview 6 Shutting d[...]

  • Page 4

    ii FAX Installation Guide P0886634 Issue 1.0[...]

  • Page 5

    Regulatory information iii P0886634 Issue 1.0 FAX Installation Guide Regulator y information FCC Regulations This equipment complies with Part 68 Rules and Regulations of the FCC Regulations for direct connection to the public switched telephone network. DOC Regulations This equipment complies with CS-03 Rules and Regulations of the Canadian DOC Re[...]

  • Page 6

    iv Repair facilities FAX Installation Guide P0886634 Issue 1.0 Repair facilities In the event of equipment malfunction, all repairs must be performed by Northern Telecom or by one of its authorized dealers. Note: You receive an RA# when you call the repair center in Nashville. This number should appear on the package of any and all parts sent to th[...]

  • Page 7

    P0886634 Issue 1.0 FAX Installation Guide Introduction to Norstar V oice Mail F AX Norstar Voice Mail FAX provides Norstar Voice Mail with fax functionality. This installation guide is intended for the installer of Norstar Voice Mail FAX and describes how the FAX option should be installed and prepared for operation. Norstar Voice Mail FAX can be i[...]

  • Page 8

    2 Introduction to Norstar Voice Mail FAX FAX Installation Guide P0886634 Issue 1.0 Figure 1 FAX overview External fax machine External caller receives a fax from Fax-on-Demand Mailbox. OR Fax sent to office fax machine behind Norstar or to a Personal Mailbox. Other office Norstar Mailboxes are accessed and fax programming is done from here. Norstar[...]

  • Page 9

    Introduction to Norstar Voice Mail FAX 3 P0886634 Issue 1.0 FAX Installation Guide DFC over view The Digital Fax Card (DFC) is installed in an expansion bus slot on the Norstar Application Module (NAM) and supports four Fax Channels. There are no Time Compression Multiplexing (TCM) connections to the DFC. The DFC uses the Voice Channels on the Digi[...]

  • Page 10

    4 Introduction to Norstar Voice Mail FAX FAX Installation Guide P0886634 Issue 1.0 Precautions Before installing or upgrading a DFC, you must take the following precautions: • Shut down the Norstar Voice Mail system —A shutdown procedure allows Norstar Voice Mail to perform all necessary shutdown activities before power is removed. For more inf[...]

  • Page 11

    P0886634 Issue 1.0 FAX Installation Guide Installing the DFC on systems equipped with DVCs Only one DFC can be installed in the Norstar Applications Module (NAM). The DFC connects to the DVCs through the PCM Expansion Bus (PEB) cable. This cable must be connected from the DFC to each DVC. The PEB cable connects the DFC to the DVC to share the ports[...]

  • Page 12

    6 Installing the DFC on systems equipped with DVCs FAX Installation Guide P0886634 Issue 1.0 Installation over view To add Norstar Voice Mail FAX to a system equipped with DVCs you must: • Set the DFC jumpers • Install the DFC • Connect the DFC to the DVCs with the PEB cable • Enable the FAX software Shutting down the Norstar V oice Mail sy[...]

  • Page 13

    Installing the DFC on systems equipped with DVCs 7 P0886634 Issue 1.0 FAX Installation Guide Opening the NAM 1. Warn customers that Norstar Voice Mail will be out of service while you are installing the FAX option. 2. Shutdown the Norstar Voice Mail system. Note: For information about performing a shutdown, refer to " Shutting down the Norstar[...]

  • Page 14

    8 Installing the DFC on systems equipped with DVCs FAX Installation Guide P0886634 Issue 1.0 Figure 4 Removing the front cover Installing the DFC in the NAM 1. Make sure you are wearing your antistatic grounding strap. Ground yourself by attaching one end of the grounding strap to your wrist and the other end to a grounded metal surface. 2. If you [...]

  • Page 15

    Installing the DFC on systems equipped with DVCs 9 P0886634 Issue 1.0 FAX Installation Guide Figure 5 Locating the expansion bus slots on a NAM Figure 6 Locating the expansion bus slots on a NAM II DFC - Slot 7 DFC - Slot 8[...]

  • Page 16

    10 Installing the DFC on systems equipped with DVCs FAX Installation Guide P0886634 Issue 1.0 3. Switch SW1 should be set according to the following table: 4. Switch SW2 should be set according to the following table: 5. Ensure there is a jumper on position 10 of the INTERRUPT. Note: The settings in these table are the default values and should be [...]

  • Page 17

    Installing the DFC on systems equipped with DVCs 11 P0886634 Issue 1.0 FAX Installation Guide Installing the PEB Cable Figure 7 shows an example of how the PEB cable is installed on an earlier NAM. In this example, the Norstar Voice Mail module is equipped with four DVCs. The DFC is at the right end of the PEB “chain” in slot 7 and the leftmost[...]

  • Page 18

    12 Installing the DFC on systems equipped with DVCs FAX Installation Guide P0886634 Issue 1.0 1. Remove all DVCs from the NAM. 2. Remove the PEB terminator XRN2 from DVC 1. Refer to Figure 9 for the location of the PEB terminators. Figure 9 Digital Voice Card To remove a PEB terminator, place a flat-head screwdriver between the terminator and its s[...]

  • Page 19

    Installing the DFC on systems equipped with DVCs 13 P0886634 Issue 1.0 FAX Installation Guide Figure 11 Installing the PEB Cable 5. Insert the DVCs and connect the PEB cable to each card. Note: To ease installation, start with the DVC that is closest to the DFC and finish with the DVC farthest away. Also make sure you connect the PEB cable before y[...]

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    14 Installing the DFC on systems equipped with DVCs FAX Installation Guide P0886634 Issue 1.0 6. Close the module door. Note: To lock the door, turn the lock 90° clockwise until the screwdriver slot is horizontal. 7. Plug the power cord into the AC outlet. Adding a Digital V oice Card after F AX is installed After you have installed the FAX option[...]

  • Page 21

    Installing the DFC on systems equipped with DVCs 15 P0886634 Issue 1.0 FAX Installation Guide 12. Fold the PEB cable so it lies flat against the card edges. 13. Replace the front cover and close the module door. 14. Plug the power cord into the AC outlet. For a detailed description about installing a DVC, refer to the Norstar Applications Module II[...]

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    16 Installing the DFC on systems equipped with DVCs FAX Installation Guide P0886634 Issue 1.0[...]

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    P0886634 Issue 1.0 FAX Installation Guide Installing the DFC on systems equipped with a BIC Only one DFC can be installed in the NAM. The DFC connects to the Media Services Bus Expansion Card (BEC) daughterboard attached to the Media Services Base Interface Card (BIC) through the PCM Expansion Bus (PEB) cable. This cable must be connected from the [...]

  • Page 24

    18 Installing the DFC on systems equipped with a BIC FAX Installation Guide P0886634 Issue 1.0 Installation over view To add Norstar Voice Mail FAX to a system equipped with a BIC you must: • Remove the BIC from the NAM • Install the Media Services Bus Expansion Card (BEC) Type A on to the BIC • Re-install the BIC in the NAM • Set the BEC j[...]

  • Page 25

    Installing the DFC on systems equipped with a BIC 19 P0886634 Issue 1.0 FAX Installation Guide Figure 13 Disconnecting the Serial Ports A and B and the keyboard/mouse connector 6. Locate the BIC and disconnect the fiber cable.The BIC is located in Slot 2 of the NAM II and in Slot 4 of the new NAM. 7. Remove the slot cover screw. 8. Use both hands t[...]

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    20 Installing the DFC on systems equipped with a BIC FAX Installation Guide P0886634 Issue 1.0 2. Place the BIC on a flat surface, with the components facing up. Refer to Figure 15 on page 21. 3. Unpack the small plastic bag from the shipping container. Make sure you have two screws and two jumpers. 4. Locate JP1 and JP2 on the BEC. JP1 and JP2 are[...]

  • Page 27

    Installing the DFC on systems equipped with a BIC 21 P0886634 Issue 1.0 FAX Installation Guide Figure 15 BIC connection points 7. Lightly press the BEC daughterboard down onto the female BEC daughterboard connectors on the BIC. The BIC connection screw hole posts should be flush with the BEC daughterboard screw holes. For the location of the BIC an[...]

  • Page 28

    22 Installing the DFC on systems equipped with a BIC FAX Installation Guide P0886634 Issue 1.0 Re-installing the BIC in the NAM Before you begin to install the BIC, ensure you use an antistatic strap to ground yourself. To re-install the BIC: 1. Ground yourself by attaching one end of the grounding strap to your wrist and the other end to a grounde[...]

  • Page 29

    Installing the DFC on systems equipped with a BIC 23 P0886634 Issue 1.0 FAX Installation Guide Figure 17 Re-installing the BIC in a new NAM 5. Push the BIC straight back until it fits snugly in place. Ensure the edge connector is firmly inserted into the socket. 6. If you have a NAM II, reconnect the Serial Port A and Serial Port B connectors to th[...]

  • Page 30

    24 Installing the DFC on systems equipped with a BIC FAX Installation Guide P0886634 Issue 1.0 Installing the DFC in the NAM 1. Ground yourself by attaching one end of the grounding strap to your wrist and the other end to a grounded metal surface. 2. If you have a NAM II, locate slot 8 on the expansion bus. If you have a new NAM, locate slot 1 on [...]

  • Page 31

    Installing the DFC on systems equipped with a BIC 25 P0886634 Issue 1.0 FAX Installation Guide Note: The BIC must have a BEC daughterboard installed before it can be connected to the DFC. For instructions on installing the BEC daughterboard, refer to " Installing the Media Services Bus Expansion Card (BEC) on the BIC" on page 19. Figure 1[...]

  • Page 32

    26 Installing the DFC on systems equipped with a BIC FAX Installation Guide P0886634 Issue 1.0 Figure 19 Connecting the BIC to the DFC To connect the BIC to the DFC with the PEB cable: 1. Connect one end of the PEB cable to the PEB socket on the DFC. The PEB cable is keyed and can only be installed one way. You must also ensure the Pin 1 indicator [...]

  • Page 33

    Installing the DFC on systems equipped with a BIC 27 P0886634 Issue 1.0 FAX Installation Guide Enabling the F AX software The FAX option must be enabled after installing the DFC. After FAX capability has been added to Norstar Voice Mail, you can add or customize Fax Overflow and Fax-on-demand information. For more information about customizing the [...]

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    28 Installing the DFC on systems equipped with a BIC FAX Installation Guide P0886634 Issue 1.0[...]

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    29 FAX Installation Guide P0886634 Issue 1.0 T ell us what you think... This is your document. Nortel wants it to work well for you. Please take a fe w minutes to answer the questions on the other side of this page. Fax it back to us at the number provided, or mail it to the address belo w . Y our comments will be used to make impro vements. Thank [...]

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    30 FAX Installation Guide P0886634 Issue 1.0 Fax to: Documentation User Comments Surve y Nortel Product T raining and Documentation 1-972-684-8699 Please circle the most appropriate number on the scale for each question. 1. Overall, are you satisfied with this document? Y e s 7654321N o 2. Is it easy to find information in this document? Y e s 76[...]

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    1-800-4 NORTEL www .nor tel.com/norstar Norstar is a trademark of Nor thern T elecom. P0886634 Issue 1.0 Printed in Canada[...]