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Table of contents for the manual
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Page 1
© 2001 Nort el Netwo rks P094162 9 Issue 02 Business Communicatio ns Manager A T A 2 User Guid e Return to Menu[...]
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Page 2
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Page 3
P0941629 Issue 02 Business Comm unications Manager ATA 2 U ser Guide Contents About Business Communications Manager ATA 25 What does ATA 2 do? 5 Feature List 7 Alter nate L ine 7 Call F orward 7 Cal l Par k 7 Cal l Par k Re tri eve 7 Callb a ck for Call Park 7 Call Pick-up (Directed) 8 Call Pick-up (Group) 8 Call Queuing 8 Camp -on 8 Conferen ce Ca[...]
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Page 4
4 Contents Business Comm unications Manager ATA 2 Us er Guide P0941629 Issu e 02 T ransfer using Conference 13 T o T ransfer an external call to a co-worker w ith a line a ppe arance using Hold 13 Trunk Answer from an y Telephone14 Voice Ca ll 14 Voice Messaging 14 Data Com municati on 15 Set Tones to OFF 15 Auto-answer Modems and Answering Machine[...]
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P0941629 Issue 02 Busine ss Communication s Manager ATA 2 User Guide About Business Com munications Mana ger ATA 2 What does A T A 2 do? Business Communications Manage r Analog Terminal Adapter 2 (ATA 2) connects a digital two-line displ ay telephone port to a standard analog voice device, such as a single-line telephone or a da ta communication de[...]
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Page 6
$ About Business Commu nications Manager ATA 2 Business Comm unications Manager ATA 2 Us er Guide P094162 9 Issue 02[...]
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Page 7
P0941629 Issue 02 Busine ss Communication s Manager ATA 2 User Guide Feature List Account Code û¥ß¡ <plus the six digit Account code> while on a c all. Allows you to track a ca ll. Alternate Line ûÛ Allows you to switch between your two intercom lines. When a line is in use, you hear an error tone informing you that the line is already [...]
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Page 8
& Feature List Business Comm unications Manager ATA 2 Us er Guide P094162 9 Issue 02 Call Pick-up (Dir ected) û¥àß <plus the ringing number> Allows you to answer a ringing telephone within your Business Communications Manager system. Call Pick-up (Group) û¥àÞ Allows you to answer any ringing telephone within your Business Communic[...]
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Page 9
Fea ture List ' P0941629 Is sue 02 Busine ss Communication s Manager ATA 2 User Guide Conference Hold Allows you to put the two conferenced p arties on hold. The held callers are still conferenced. To put the conference on hold: 1. Press ûÛ to put the two conferenced parties on hold. 2. Press ûÛ to resto re the thr ee-w ay call. Conference[...]
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Page 10
Feature List Business Comm unications Manager ATA 2 Us er Guide P094162 9 Issue 02 Hold Call (Public) ûÛ Allows you to place an active call on hold and allows it to be picked up from othe r telephones. When Tones is ON, a held call reminder tone is heard. To retrieve a call on hold: 1. Press ûÛ . Hotline Allows you to automatically call [...]
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Page 11
Feature List P0941629 Is sue 02 Busine ss Communication s Manager ATA 2 User Guide Priority Call û¥á Allows you to interrupt an internal call in progress on a digital te lephone, or ma ke a voice call to a digital telephone on Voice Call Deny or Do Not Disturb. The session in progress is automatically put on hold. Note: Priority Call must[...]
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Page 12
Feature List Business Comm unications Manager ATA 2 Us er Guide P094162 9 Issue 02 Saved Number Redial û¥ßà Allows you to save an external number while you are on a call or while the called telephone is ringing. To automatically redial the saved number: 1. Press û¥à . Send Message û¥Ú Allows you to leave a message on a co-work er’s [...]
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Page 13
Feature List ! P0941629 Is sue 02 Busine ss Communication s Manager ATA 2 User Guide Tr a n s f e r Allows you to transfer a ca ll. To transfer a ca ll you must have an available intercom line. Blind Transfer 1. Press û¥àâ . 2. Press the transfer destination number. 3. Replace the handset. Transfer using announce 1. Press û¥àâ (intercom [...]
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Page 14
" Feature List Business Comm unications Manager ATA 2 Us er Guide P094162 9 Issue 02 T r unk Answer from any T elephone û¥¡ââ Allows you to pick up a ringing e xternal call on a line that has been placed into any service mode. V oice Call û¥ßß <plus the intercom number> Allows you to make a voice announce ment or begin a conv[...]
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Page 15
P0941629 Issue 02 Busine ss Communication s Manager ATA 2 User Guide Data C ommunication This section supplies additional information for using Business Communications Manager Analog Terminal Adapter 2 with data communication devices. Set T ones to OFF ATA 2 must have tones OF F so tones do not interfere with data transmissions. The following progr[...]
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Page 16
$ Data Communication Business Comm unications Manager ATA 2 Us er Guide P094162 9 Issue 02[...]
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Page 17
P0941629 Issue 02 Busine ss Communication s Manager ATA 2 User Guide T roubleshooting for Data Applications If you are having trouble, check the following before calling a re pair person: 1. Make sure the data parameters (parity, baud) ar e set correctly. 2. Make sur e Business Comm unications Manager Analog Terminal Adapter 2 is in the tones OFF m[...]
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Page 18
& Troubleshooting for Data Applications Business Comm unications Manager ATA 2 Us er Guide P094162 9 Issue 02[...]