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Nortel Cartridge manual

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Table of contents for the manual

  • Page 1

    Part No. N0033985 1.0 March 8, 2005 NCM Release Notes and Cartridge Inst allation Guide for BCM3.7[...]

  • Page 2

    2 N0033985 1 .0 Copyright © Nortel Networks Li mited 2005. All rights reserved. All rights reserved. The information in this document is subj ect to change without notice. The statements, configur ations, techni cal data, and recommendations in this docume nt are believed to be accura te and reliable, but are presen ted without express or implied [...]

  • Page 3

    3 Release Notes and Cartr idge Installat ion Guide for BCM3.7 Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Bef ore you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Symbols us ed in this gu ide . [...]

  • Page 4

    4 N0033985 1 .0 Ex e cuting NCM wizards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Install as a S er vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 P olicy Device Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    5 Release Notes and Cartr idge Installat ion Guide for BCM3.7 IVR ser vic e star t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Progress bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 NCM potent ially unrea chable with dual NI[...]

  • Page 6

    6 N0033985 1 .0[...]

  • Page 7

    7 Release Notes an d Cartridge In stallation Guide for BCM3 .7 Preface The Network Configu ration Manager* (NCM) ap plication offers a solution for one of the most problematic are as of networking — conf iguration management. By taking advantage of the unique capabilities of the Java* programming language, NCM provides comprehensive, platform-ind[...]

  • Page 8

    8 Preface N0033985 1 .0 T ext conventions This guide uses the following text conventi ons: angle brackets (< >) Indicate that you choose the text to enter based on the description inside the br ackets. Do not type the brackets when entering the command. Example: If the command syntax is ping <ip_address> , you enter ping 192.32.10.12 bo[...]

  • Page 9

    Preface 9 Release Notes a nd Cartridge Insta llation Guide for BCM3.7 Acronyms This guide uses the following acronyms: Related publicatio ns For more information abou t using NCM, refer to th e following publications: • Network Configuration 3.6 Release Notes • Network Configuration M a nager 3.6 Inst allation Guide • Network Configuratio n M[...]

  • Page 10

    10 Preface N0033985 1 .0 How to get help T echnical Support Cont act Numbers If you do not see an appropria t e number in this list, go to www .nortel.com/cs • USA and Canada Authorized Distributors Technical Support - GNTS/GNPS Telephone: 1-800-4NORTEL (1-800-466 -7835) If you already have a PIN Co de, you can enter Expre ss Routing Code (ERC) 1[...]

  • Page 11

    Preface 11 Release Notes a nd Cartridge Insta llation Guide for BCM3.7 • In-country toll-free numbers: Australia 1-800-NORTEL (1-800-667-835) China 010-6510-777 0 India 011-5154-221 0 Indonesia 0018-036-1004 Japan 0120-332-533 Malaysia 1800-805 -380 New Zealand 0800-449-716 Philippines 1800-16 11-0063 Singapore 800-616-2004 South Korea 0079-8611-[...]

  • Page 12

    12 Preface N0033985 1 .0[...]

  • Page 13

    13 Release Note s and Cartridg e Installation Guide for BCM3.7 Chapter 1 Intr oduction Network Co nf iguration Manager (NCM) is a management application that provides centralized conf iguration an d syst em management capabilities for a multi-BCM network. NCM automates data backups and supports ef ficient distrib u tion of common f iles. Common c o[...]

  • Page 14

    14 Chapter 1 N0033985 1 .0 Kno wn anomalies in NCM f or BCM3.7 car tridg e W eb Cac he enhancement NCM does not support the W eb Cache se curity enhancemen t implemented in BCM3.7. The W eb Cache enhanc ement must be configured through the Unif ied Manager on the BCM. Call Detail Recor ding settings NCM does not support the Include Matrix File fiel[...]

  • Page 15

    Chapter 1 15 Release Notes a nd Cartridge Installation Guide for BCM3.7 Executing T rim Arc h ive wizar d on File Management f older The T rim Archiv e wizard, av ailable unde r the File Management folder , trims the number of archi ves folders for each devi ce on which the wizard is run. The T rim Archi ve wizard runs correctly when us ed on only [...]

  • Page 16

    16 Chapter 1 N0033985 1 .0[...]

  • Page 17

    17 Release Notes an d Cartridge In stallation Guide for BCM3 .7 Chapter 2 Installing NCM f or BCM3.7 This chapter includes instal lation procedures for both Wind ows and Solaris environments. The following two points must be implemented, r e gardless of the operating system, in order for the installation of NCM for BCM3.7 cartridge to be successful[...]

  • Page 18

    18 Chapter 2 Installing NCM for BCM3.7 N0033985 1 .0 7 Follo w the instructions in the installer wi ndo w . When installation is complete, click Finish . 8 Start the NCM Server or Service. 9 After installation is conf ir med, you can delete the .e xe fil e from your system. Uninstalling NCM f o r BCM3.7 in a Windows en vir onment NCM for BCM3.7 can[...]

  • Page 19

    Chapter 2 Installing NCM for BCM3.7 19 Release Notes a nd Cartridge Insta llation Guide for BCM3.7 Uninstalling NCM f o r BCM3.7 in a Solaris en vironment NCM for BCM3.7 can be removed only by uninstalling and reinstalling the NCM3.6 product.[...]

  • Page 20

    20 Chapter 2 Installing NCM for BCM3.7 N0033985 1 .0[...]

  • Page 21

    21 Release Note s and Cartridg e Installation Guide for BCM3.7 Appendix A NCM3.6 Release Notes This appendix contains the rel ease notes for NCM3.6 (P01012918 1.1). All of the features, information, and anomalies pertain ing to NCM3.6 are relev ant to NCM for BCM3.7, except for the information listed in “NCM3.6 CRs corrected on NCM for BCM3.7 car[...]

  • Page 22

    22 N0033985 1 .0 Install as a Service Y ou can specify the NCM server to ru n as a Service on W indows operating systems during the NCM installation pro cess. The installer also can run as a daemon process on UNIX operating systems. If you run install as a service more than once on the same machine, the f irst installation instance is the serv er ([...]

  • Page 23

    23 Release Notes a nd Cartridge Installation Guide for BCM3.7 Kno wn anomalies in NCM3.6 Ar chiving files larger than 32 MBytes in size When trying to archi ve a patch or image lar ger than 32 Mb ytes in size , using NCM, the operation can stay at 0%, and fail with error TFTP bl ock number 65536 had to be resent sho wing on the NCM server log. TFTP[...]

  • Page 24

    24 N0033985 1 .0 Connectivity broken issue In some circumstances, the NCM s erver is unable to import a conf iguration from a BCM, and the NCM serv er repo rts the following error , Connectivity between NCM application & BCM device may h ave been brok en during the operation . Once you hav e verified that there is no network connecti vity issue[...]

  • Page 25

    25 Release Notes a nd Cartridge Installation Guide for BCM3.7 Err o neous err or message wh en expor ting chang es to callbac k settings NCM will display an error message in a di alog box at the end of an e xport of either an enable or disable of Callback settings to BCM. Ignore the error message, as the changes are reflected in the BCM after the e[...]

  • Page 26

    26 N0033985 1 .0 PPTP tunnels must be created usi ng Unif ied Manager on the BCM. NCM can import e xisting PPTP tunnels, and are used to modify and e xport PPTP tunnels pre viously imported from a BCM. (CR Q00998234) Intermittent call r o uting error messages The Call Routi ng W izard displays the error message, This node is no longer valid , aft e[...]

  • Page 27

    27 Release Notes a nd Cartridge Installation Guide for BCM3.7 NCM does not suppor t SRG 1.0 Using NCM3.6 to apply th e SRG 1.0 ke y code is not supported. If you choose to apply the SRG 1.0 ke y code to your BCM de vices using NCM3.6, you will adversely af fect your network. Expor t when v oicemail is not initializ ed Y ou can export v oicemail cha[...]

  • Page 28

    28 N0033985 1 .0 Config ar chive file naming Y ou must tab out of the Name f ield of the Conf ig Archiv e dialog box before clicking the Send butt on to ensure the name is retained; otherwise, if you do not, the f ile automatically is named BCM. (CR Q00757238) NCM repor ts do not chec k user permissions When you generate a report in NCM, da ta that[...]

  • Page 29

    29 Release Notes a nd Cartridge Installation Guide for BCM3.7 Also, the IP Mappi ng tab do es not display the Local IP and Remote IP Address f ields. These f ields must be displayed under the IP Mapping tab . Due to the absence of these f ield values, you will re cei ve an e xport error after changing DLCI to IP Mapping entries, and attemp ting to [...]

  • Page 30

    30 N0033985 1 .0 IVR service star t When using IVR, the IVR service is no t started automatically after a restore operation. IVR service can be started from Unif ied Manager > Diagnostics > Service Manager . Search for Nortel Networks Startup Service, change the Startup to Automatic, and change Status to Started. The IVR then is functional. ([...]

  • Page 31

    31 Release Notes a nd Cartridge Installation Guide for BCM3.7 Dr op-down list not av ailable In NCM 3.0, under IP Fir ewall Filters > LAN/W AN/UTW AN > Destination P ort Range , a drop-do wn menu is not a vailabl e because it is located in Unif ied Manager . Y ou m ust type in the label of the port, port numb er , or port range. (CR Q00671770[...]

  • Page 32

    32 N0033985 1 .0 Wr ong filename shown in FTP Send When performing a File > Send to FTP operation, you can change the filename by double-clicking it. Ho we v er , the prog ress label does not re gister the change and instead reports “sending <old filename>. ” (CR Q00732289) Star ting syslog with the web server When you start the server[...]

  • Page 33

    33 Release Notes a nd Cartridge Installation Guide for BCM3.7 A udit log inconsistencies T ools > A udit Log > on selected item does not di splay an audit log for these object types: • device > subnodes • Schedule f o lder > Log rotator objects Audit log entries are not reco rded for thes e operatio ns: • Operations on a de vice a[...]

  • Page 34

    34 N0033985 1 .0 Log r o tators The log rotators sometimes can stop archi v ing log files after changes are made to the rotation schedule. If this occurs, unch eck and recheck the “Rotate Log Files by Date” checkbox under Ser ver Setup > Log Setup > <log_file> . This resets the log rotator . Operation pr ogress bar During se veral o[...]

  • Page 35

    35 Release Notes a nd Cartridge Installation Guide for BCM3.7 Operational notes This section provides ope ratio nal notes for the Network Conf iguration Manager 3.6 release. General issues and recommendations • NCM supports multiple login sessions for a particular user ID. Y ou can use this feature so that f irst-lev el support engineers can log [...]

  • Page 36

    36 N0033985 1 .0[...]