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Nortel Norstar ICS manual

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Table of contents for the manual

  • Page 1

    •••••••••••••••••••••••• ••••• ••••• ••••• ••••• ••••• ••••• ••• Norstar ICS Telephone Feature Guide[...]

  • Page 2

    [...]

  • Page 3

    1 About this guide Use t his gu ide a s a quick re f erence f or a ccess ing the f eatures of your telep hone. Y our system admin istrator wil l inf or m you if any of these f eatur es are not av ailable f or your telep hone. Buttons This guide use s the Bus iness Ser ies T er mi nals button ic ons. The table below shows whic h buttons to use on th[...]

  • Page 4

    2 Call Pickup gr oup ≤‡fi Ans w er a call that is r in ging at anot her telepho ne in your pic kup g rou p . The exter nal cal l that has been r ingin g longe st is an s wered fi rst. Call Queuing ≤°‚⁄ Ans wer the ne x t call. If mor e than one c all is w a iting , pri or ity is gi v en to inc oming exter nal ca lls o ver callback, camp[...]

  • Page 5

    3 Con f erence continue d T o independe ntly hold tw o calls: Press the line or in tercom button of the fir st call er , then pres s ≥ . The se cond c aller i s auto matical ly put on hol d. T o re-es tablish the conf e rence, retr ie ve one c all from hold, pr ess ≤‹ , then r etri e ve the seco nd cal l fro m hold . Contrast adjustment ≤?[...]

  • Page 6

    4 Last Number Redial ≤fi A utom aticall y redia l the las t e xter nal tel ephone number that you diale d. Line pools ≤fl› With a line poo l, tel ephones c an sh are se v eral lin es f or m aking ca lls. 1. Pre ss ≤fl› o r an inte rcom button. 2. Enter a line p ool acc ess cod e. (See your system admin istrator for a list.) Line Redire[...]

  • Page 7

    5 Pa g e ≤fl‚ and t he cod e (1 to 3) and zone (Zone s 0 to 6 on Modul ar ICS and z ones 1 to 3 on Co mpact ICS) Make a page announcem ent thr ough eith er the in ter na l (code 1) or e xter nal ( code 2) spe akers , o r both (code 3 ). Zone 0 on the Mod ular ICS pa ges all zone s. P age annou nceme nts are pro gr a mmed to timeo ut after a pr[...]

  • Page 8

    6 Ring vo l u m e ≤•°‚ Make y our telephone ring so that y ou can adjus t the v olume. Y ou can also adjust th e v o lume a ny time your telep hone r ings. Run/Stop ≤•· Stor e more than one autod ial number or e xter nal car ri er f eature c ode on one m emor y b utton by inse r ting a br eak po int ß between number s or code s. The fi[...]

  • Page 9

    7 Speed Dial ≤‚ Dial a n e xte r nal te lephon e number us ing a th ree-digit code. There are two types of speed dial cod es: syst em (001 to 255) and user (256 to 2 79). System speed dial codes can be used fr om any displ a y tel ephon e in the sy stem. T hey are assign ed by y o ur sys tem adm inistrator. T o make a call using a s peed dia l [...]

  • Page 10

    8 Call Display Ser vices The f ollowing f eat ures are av ailable only if you subsc rib e to Cal l Display ser vices or to sp ecial l ine se r vi ces from your loc al tel ephone co mpany . T runk Answ e r ≤°‚‚ Answ er an e x ter nal call th at is r ingin g on a l ine tha t has been plac ed into a Ringing Ser vice sched ule from any telephone[...]

  • Page 11

    9 Call Log continue d T o erase a Call Log entry : Pre ss ≥ wh ile viewing an item. T o return a ca ll fr om your Call Log: 1. Display the desi red number on y our telephone. 2. Edit the number , if requ ired . Y ou ca n add numb ers for long dist ance dial ing or line po ol ac cess or remov e number s using √ . 3. Pres s a line b ut t on. 4. L[...]

  • Page 12

    Meridian and Norsta r are t rade marks of N or tel N etworks . Me r idian Nor sta r is manu factur ed by Nor tel Netwo rk s. This docume nt is for use with Norstar ICS. P0603537 Issue 02 Printed in Canada[...]