English dropdown-ico

Nortel Remote Gateway 50 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Nortel Remote Gateway 50, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Nortel Remote Gateway 50 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Nortel Remote Gateway 50. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Nortel Remote Gateway 50 should contain:
- informations concerning technical data of Nortel Remote Gateway 50
- name of the manufacturer and a year of construction of the Nortel Remote Gateway 50 item
- rules of operation, control and maintenance of the Nortel Remote Gateway 50 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Nortel Remote Gateway 50 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Nortel Remote Gateway 50, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Nortel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Nortel Remote Gateway 50.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Nortel Remote Gateway 50 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Nortel Commu nication Serve r 1000 Nortel Commu nication Server 1000 Release 4 .5 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Document Number: 553-3001-2 07 Document Release: Standard 2.00 Date: January 2006 Year Publish FCC TM Copyright © Nortel Networks Limited 2006 All Rights Reserved Produced in Canada Inform[...]

  • Page 2

    [...]

  • Page 3

    Page 3 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 4 Revision history January 2006 Standard 2.00. This document is up-issued for CR Q012 02736, with information on reconf iguring Call Server alarm notification levels if necessary when configuring Adaptive Net work Bandwidth Management. See pages 76 and 84[...]

  • Page 4

    Page 4 of 258 Revision history 553-3001-207 Standard 2.00 January 2006[...]

  • Page 5

    Page 5 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 8 Contents List of procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About this document . . . . . . . . . . . . . . . . . . . . . . . 11 Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Page 6 of 258 Contents 553-3001-207 Standard 2.00 January 2006 SRG information required by the main office . . . . . . . . . . . . . . . . . . . 36 Main office info rmation required by the SR G . . . . . . . . . . . . . . . . . . . 37 Zone parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Branch offic[...]

  • Page 7

    Contents Page 7 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide On-net dialing plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Off-net dialing plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Routing calls . . . . . . . . . . . .[...]

  • Page 8

    Page 8 of 258 Contents 553-3001-207 Standard 2.00 January 2006[...]

  • Page 9

    Page 9 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 10 List of procedures Procedure 1 Configuring ESN and SRG zones . . . . . . . . . . . . . . . . . 40 Procedure 2 Configuring branch office IP Phone s at the main office using LD 11 . . . . . . . . . . . . . . . . . . . . . . . . . 47 Procedure 3 Printing [...]

  • Page 10

    Page 10 of 258 List of procedures 553-3001-207 Standard 2.00 January 2006 Procedure 10 Suppress Alternative Call Routing for NBWM alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Procedure 11 Configuring the main office . . . . . . . . . . . . . . . . . . . . . . 175 Procedure 12 Configuring the NRS database . . . . . . [...]

  • Page 11

    Page 11 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 14 About this document This document is a global document. Co ntact your system supplier or your Nortel representative to verify that th e hardware and software described are supported in your area. Subject This document describes the Main Office Con fig[...]

  • Page 12

    Page 12 of 258 About this document 553-3001-207 Standard 2.00 January 2006 Applicable systems This document applies to the followi ng systems: • Communication Server 1000 S (CS 1000S) • Communication Server 1000M Chassi s (CS 1000M Chassis) • Communication Server 1000M C abinet (CS 1000M Cabinet) • Communication Server 1000M Ha lf Group (CS[...]

  • Page 13

    About this document Page 13 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • Communication Server 1000M C abinet (CS 1000M Cabinet) The following systems are referred to ge nerically as “Large System”: • Communication Server 1000M Ha lf Group (CS 1000M HG) • Communication Server 1000M Single Group [...]

  • Page 14

    Page 14 of 258 About this document 553-3001-207 Standard 2.00 January 2006 • SRG50 Configurat ion Guide • Communication Server 10 00M and Meridian 1: Small System Plann ing and Engineering (553-3011-12 0) • Communication Server 1000M and Meridian 1: Large System Planning and Engineering (553-3021 -120) • Communication Server 1000S : Plannin[...]

  • Page 15

    Page 15 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 34 Overview Contents This section co ntains inform ation about the f ollowing top ics: Survivable Remote Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Main office hardware description . . . . . . . . . . . . . . . . . . . .[...]

  • Page 16

    Page 16 of 258 Overview 553-3001-207 Standard 2.00 January 2006 The SRG is implemented on a BCM50 platform and is connected to a CS 1000 at the main office over a LAN or a WAN. This configuratio n allows the call processing for the IP Phones at the SRG site to be centralized at the main office. The Call Server at the main office provides the call p[...]

  • Page 17

    Overview Page 17 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 1 : SRG network Main office hardware description The main office must be on e of the following systems: • CS 1000S • CS 1000E • CS 1000M Cabinet • CS 1000M Chassis • CS 1000M HG • CS 1000M SG • CS 1000M MG Note: Throughout t[...]

  • Page 18

    Page 18 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Signaling Server The Signaling Server is required at the main office only. It provides the following funct ions: • Terminal Proxy Server (TPS) — The TPS provides a connection fr om the IP Phones to the Call Server. It also provides a connection p ath from a virtual trunk t o the Ca[...]

  • Page 19

    Overview Page 19 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • NRS Database — stores the central dialing pl an in XML format for the H.323 Gatekeeper. The H.323 Ga tekeeper accesses this common endpoint and gateway database. • Network Connect Server (NCS) — used only fo r Media Gat eway 1000B (MG [...]

  • Page 20

    Page 20 of 258 Overview 553-3001-207 Standard 2.00 January 2006 • Analog (500/2500 -type) telephones • WLAN Handset 2210/2211 Note: Throughout this document, the IP Phones in this list are referred to collectively as IP Phones. Main office requirements The branch office requires the following at t he main off ice: • CS 1000 hardware, running [...]

  • Page 21

    Overview Page 21 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Interface: Features (553 -3001-369) for more inform ation about these features. • Network Attendant Service (NAS) package 159. Th is package is required for analog (500/2500-type) teleph ones in the branch office to access attendant services w[...]

  • Page 22

    Page 22 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Normal Mode and Local Mode overview Normal Mode IP Phones that are physically located at the SRG but a re registered with the main office are in Normal Mode. The main office provide s centralized call processing for the SRG IP Phones. Thes e telephones are registered to the main office[...]

  • Page 23

    Overview Page 23 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide SRG supports the Geographic Redun danc y feature. For furth er information about Geographic Red undancy, see Communi cation Server 1000: System Redundancy (553-3001-3 07). In the event o f a WAN f ailure, the SR G IP Phones lose commun ication w[...]

  • Page 24

    Page 24 of 258 Overview 553-3001-207 Standard 2.00 January 2006 However, they cannot call any SRG analog (50 0/2500-type) telephones or any external numbers through the SRG trunks becau se the Virtual Trunks are not available. (SRG an alog [500/2500-type] tele phones are accessible if alternate routing is avai lable through the PSTN.) Recovery to N[...]

  • Page 25

    Overview Page 25 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Nortel recommends testing Local Mode operation after changing the provisioning for a telephone on the SRG. To ensure that users do not forget to resume Normal Mode operat ion, the SRG redirects the telephone to the main office to retur n the tel[...]

  • Page 26

    Page 26 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Bandwidth Management Overview For a complete overvi ew of Bandwidth Management , refer to the Converging the Data Network with VoIP (55 3-3001-160) , and for details on configuration, refer to “Bandwidth Manageme nt” on page 49 . Network Bandwid th Management Network Bandwidth Mana[...]

  • Page 27

    Overview Page 27 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Miscellaneous items Time of Day Because the SRG IP Phones , in Normal Mode, receive their clock information from the main office, whic h may be locat ed in a different time zone, the main office must be able to provide a di fferent time of day f[...]

  • Page 28

    Page 28 of 258 Overview 553-3001-207 Standard 2.00 January 2006 2500-type) telephone. Since this is a call between IP and circu it-switched devices, a DSP resource on a Media Card is allocated and connected to the analog (500/2500-type) telep hone. The IP address of the DSP resource is returned to the main office Call Server so a direct media path [...]

  • Page 29

    Overview Page 29 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Networking con sideration A fault condition can occur if IP Phones use a different route to the main office than that used by the SRG. Capacity Each CS 1000 main office can su pport up to 255 branch offi ces, which can be made up of any combinat[...]

  • Page 30

    Page 30 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Virtual Trunks capacity The SRG capacity to su pport a number of simult aneous calls depends on t he specific codec type used . In Normal Mode, the codec selecti on used is controlled by specific programming of the CS 1000. In this case: SRG 505 supports up to a maximum of 15 Virtu al [...]

  • Page 31

    Overview Page 31 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide can be an extension (for example, 4567). Under the Uni form Dialing Plan (UDP), it is the user’ s main office DN, the Location Code (LOC), plus the Access Code (for example, 6 343-5555). Note: The main office DN must be an ESN compliant DN. Se[...]

  • Page 32

    Page 32 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Cross reference for branch of fice and SRG50 terminology Table 1 lists configuration-related te rms and contexts where branch office and SRG50 term inology differ. Table 1: Cross referenc e for branch of fice and SRG50 terminology (Part 1 of 2) Term or context Branch offi ce SRG50 dial[...]

  • Page 33

    Overview Page 33 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Network Class of Service (NCOS) telephone n umbers (internal, not PSTN ) TN DN, MOTN Table 1: Cross referenc e for branch of fice and SRG50 terminology (Part 2 of 2) Term or context Branch o ffice SRG50[...]

  • Page 34

    Page 34 of 258 Overview 553-3001-207 Standard 2.00 January 2006[...]

  • Page 35

    Page 35 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 48 Setting up the main office Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 SRG information required by the mai n offi ce [...]

  • Page 36

    Page 36 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 For more infor mation on main office confi guration, refer to IP Peer Networking: Insta llation and Configuration (553-3001-21 3). SRG information required by the main office The main office ad ministrator must gather information about the SRG system. The following [...]

  • Page 37

    Setting up the main office Page 37 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Main office information required by the SRG The main offi ce administrator m ust supply numerous main office setting s to the SRG installer so that the SRG can be efficiently confi gured. In addition, the main office administra[...]

  • Page 38

    Page 38 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Trunk/telephony preferred code cs and jitter buffers listed in order of preference NRS (H.323 Gateke eper) requirements Indicate if the SRG needs to manually assign ports with firewall filters. Teleph ony progr amming: DN length, DN (TN) range Numbering plan ID Priv[...]

  • Page 39

    Setting up the main office Page 39 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Zone parameters Zone parameters must be configured at both the main office Call Server and the SRG. The main office procedure is similar to an IP Peer Network configuration with the branch office-specific configu ration outline[...]

  • Page 40

    Page 40 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Procedure 1 Configuring ESN and SRG zones 1 Configure the Home Locati on Code (HLOC) and the Virtual Private Network Identifier (VPNI). IMPORTANT! Befor e and after an upgra de, perform a data dump (using LD 43 EDD or through Element Manager) on the Cal l Server or [...]

  • Page 41

    Setting up the main office Page 41 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 2 Configure the zo ne properties for IP Telephony band width management. Use LD 117 or Element Manager. Refer to IP Peer Networking: Installation and Config uration (553-3001-213). ISDN YES Integrat ed Services D igital Network[...]

  • Page 42

    Page 42 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Note: The branch office zone nu mber and zone bandw idth management parameters at th e main office must match the co rresponding branch office zone number and zone bandwi dth ma nage ment parameters at the br anch office. 3 Define the zone parameters for the branch [...]

  • Page 43

    Setting up the main office Page 43 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 4 Enable the features for the bran ch office zone in LD 11. End of Procedure Configuring zone parameters using CS 1000 Element Manager Use Element Manager to configure the br anch office specific zone properties and time differ[...]

  • Page 44

    Page 44 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Figure 2 Zone List web page 2 Select the zone to be configured and configure the following properties. • Basic Property and Bandwidth Management (see Fi gure 3 on page 45 ) • Dialing Plan and Access Codes (see Figu re 61 on page 192 ) • Emergency Service Infor[...]

  • Page 45

    Setting up the main office Page 45 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 3 Zone Basi c Property and Bandwidth Management web page[...]

  • Page 46

    Page 46 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Figure 4 Zone Time Differ ence and Ti me web page Zone parameters must b e configured on the main office and the branch office. For information on configuring zones, refer to “Bandwidth Manag ement” on page 49 . Branch office IP Phone config uration at t he main[...]

  • Page 47

    Setting up the main office Page 47 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Note: There is n o automatic data sy nchronization between the main office Call Server and SRG. The technician must provision the telephon e on both the Call Server and the SRG. Branch office IP Phone configuration using OTM At[...]

  • Page 48

    Page 48 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 •Z o n e • Prime DN to correspond to BUID End of Procedure LD 11 – Provision Branch User a nd SCPW at the main office Prompt Response Description REQ: NEW CHG Add new data, or change existing data. TYPE: a...a Terminal type. Type ? for a list of possible respo[...]

  • Page 49

    Page 49 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 126 Bandwidth Management Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Codec negotiation . . . . . . . . . . . . . . . . .[...]

  • Page 50

    Page 50 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Introduction CS 1000 supports Bandwidth Management on a network-wide basis so that voice quality can be managed between multiple Call Servers. Bandwidth managem ent allows for codec select ion and bandwidth l imitations to be placed on calls, depending on whether the calls[...]

  • Page 51

    Bandwidth Man agement Page 51 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide By default, the G.7 11 codec must be su pported at bo th ends of a call. Codec configuration is performed for each node and is independent of the signaling gateway that is used on the node. Note: The payload si ze on the CS 1000 mus[...]

  • Page 52

    Page 52 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 G.711 A-law a nd mu-law interworking In case the far end uses a different Pulse Code Modulation (PCM) encoding law for its G.711 codec, systems that are configured as G.711 A-law also include G.711 mu -law on their codec preferences list. Systems configured as G.711 mu-law[...]

  • Page 53

    Bandwidth Man agement Page 53 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide zones involved (that is, Best Bandwidt h or Best Quality). Likewise, the bandwidth calculations use t he preferre d codec of the Voice Gateway Media Card for connections between a circuit- switched device (for example, a PRI trunk) [...]

  • Page 54

    Page 54 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 H.323 Mast er/Slave al gorithm In the case of a Virtual Trunk call between Nortel and third-party equi pment, the H.323 M aster/Slave algorithm is used. The codec selection algorith m proposed by the H.323 standard invol ves a Master/Slave negotiation. This is in itiated e[...]

  • Page 55

    Bandwidth Man agement Page 55 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • For tandem calls, the Master/Slave information is not relevant. The Master/Slave information is design ed for use between two nodes only, not between three or m ore nodes. It makes the codec selection for tandem calls more compl[...]

  • Page 56

    Page 56 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Interoperability be tween CS 1000 and SRG The SRG is designed to interoperat e with CS 1000 in a manner similar to MG 1000B but with a limitation with respect t o codec selection policy. Cal ls between branch IP Phones and br anch analog phones are based on the interzone p[...]

  • Page 57

    Bandwidth Man agement Page 57 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Zones Bandwidth Management Zones are config ured for each endpoint on a Call Server. The Network Bandwidth Zone number determ ines if a call is an intrazone call or an interzone call. On ce that is determined, the proper codec and b[...]

  • Page 58

    Page 58 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 3 Choose unique Bandwidth Zone numb ers for the Virtual Trunks in the network. 4 Choose the codecs that will be enabled on each Call Server. 5 Identify what the interzone cod ec strategy will be (BB-Best Bandwidt h or BQ-Best Quality ) for each zone in the network. 6 Ident[...]

  • Page 59

    Bandwidth Man agement Page 59 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 5 Configuring a codec Configuring Bandwidth Management The steps to configure Bandwidth Mana gement on the Call Server are as follows: 1 Define a VPNI num ber in LD 15. 2 Configure the Bandwidth Management parameters for each[...]

  • Page 60

    Page 60 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 — Interzone Bandwidth = max imum bandwidth usage allowed between peer Call Servers • Call Server zones that will be used for Virtual Trunks with the following properties: — Intrazone Preferred Strategy = Best Quality (BQ) — Intrazone Bandwidth = default (1000000 ) [...]

  • Page 61

    Bandwidth Man agement Page 61 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 6 Zones web pag e Configuration using LD 117 A new Bandwidth Management zon e is configured in LD 117 using the NEW ZONE command. An existing zo ne can be modified using th e CHG ZONE command.[...]

  • Page 62

    Page 62 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 LD 117 Configure a new or exist ing Bandwidth Management zone. Command Description NEW | CHG ZONE <zoneNumber> [<intraZoneBandwidth> <intraZoneStrateg y> <interZon eBandwidth> <interZoneStrategy> <zoneIntent> <zoneResourceT ype>] C[...]

  • Page 63

    Bandwidth Man agement Page 63 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Maintenance commands Maintenance commands can be run from Element Manager or LD 117. Maintenanc e using Element Manager The PRT INTRAZONE and PRT INTERZ ONE commands are available in Element Manager from the Zones web page, shown in[...]

  • Page 64

    Page 64 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 7 Maintenance Commands for Zones web page 3 Do one of the following: • To disp lay intra zone stat istics: i. Select Print Interzone Statistics (PRT INTERZONE) from the Action drop-down list. ii. Select a zone from the Zone Number drop-down list, by doing of the f[...]

  • Page 65

    Bandwidth Man agement Page 65 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide ii. Select a zone from the Near End Zone Number drop-down list, by doing of the following: —S e l e c t ALL to print statistics for all zones. — Sele ct a specific zone number to displa y statistics for a specific zone. 4 Click [...]

  • Page 66

    Page 66 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 9 Element Manager — interzone statistics End of Procedure Maintenanc e using LD 117 Use the PRT INTRAZONE or PRT INTERZO NE commands in LD 117 to view the intrazone or interzone statistics for specified zones. Note: Do not use the PRT ZONE command — it has been [...]

  • Page 67

    Bandwidth Man agement Page 67 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Adaptive Network Bandwidth Manageme nt Description The Adaptive Network Bandwidth Ma nagement feature enhances the performance of Voice over Internet Protocol (Vo IP) networks based on real-time interaction. It provides the means to[...]

  • Page 68

    Page 68 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 feedback. This dynam ic bandwidth ad justment maintains a high level of voice quality during network degradation. The Adaptive Network Bandwidth Manag ement feature dynamically adapts to QoS in the netwo rk and reduces the bandwidth availab le for interzone calls if QoS de[...]

  • Page 69

    Bandwidth Man agement Page 69 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Adaptive Network Bandwidt h Management to these new zones as required . Therefore, as new Call Se rvers are added to the netw ork, it is not necessary to re-provision all the other Call Servers on the network to take into account th[...]

  • Page 70

    Page 70 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 10 Call Progress with Adaptive Network Ba ndwidth Manag ement[...]

  • Page 71

    Bandwidth Man agement Page 71 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Zone bandwidth mana gement and Adaptive Network Band width Management Using Element Manager or the Comman d Line Interface (CLI), previously configured zones (except Zo ne 0) can have the Adaptive Netw ork Bandwidth Management featu[...]

  • Page 72

    Page 72 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 When a Call Server receives a QoS alar m, the two zones that originated the alarm are determined. Using this info rmation, the Call Server reduces the bandwidth lim it between th e two zones. This zone-to-zone b andwidth limi t (in effect at any particular time ) is know n[...]

  • Page 73

    Bandwidth Man agement Page 73 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide loss (Cpl), jitter ( Cj), delay (Cd) , and th e R factor (Cr) — can be configured and are used to calculate the rate of bandwid th change. Increasing them from their default values causes the Slid ing Maximum to decrease faster in[...]

  • Page 74

    Page 74 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 13 Effect of a higher CQoS Coefficient Other configurable coefficients us ed in the calculation are the QoS Coefficient (CQoS), QoS Response Time Increase (ZQRT), and QoS Response Time Interval (ZQRTI). CQoS, Cr, Cd, Cpl, and Cj control the rate of bandwidth decreas[...]

  • Page 75

    Bandwidth Man agement Page 75 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide by a Call Server that is not responsible for the part icular zone. Thus, bandwidth managemen t is not possible for these phones. Feature packaging The Adaptive Network Bandwidth Ma nagement feature requires the following packages: ?[...]

  • Page 76

    Page 76 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Configuring Adaptive Network Bandwidth Management The following is a summary of the ta sks necessary to configure Adaptive Network Bandwidth Manag ement in the network. 1 Enable the Call Admission Control (CAC) package. 2 Configure CAC in Element Manager or LD 117: a Confi[...]

  • Page 77

    Bandwidth Man agement Page 77 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Refer to Converging the Data Network with VoIP (5 53-3001-160) for information on notificat ion levels for alarms. Configuration using Element Manage r Element Manager can be used to enable and configure the feature. The zone must e[...]

  • Page 78

    Page 78 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 1 4 Adaptive Network Bandwidth Manag ement and CAC web page If the Adaptive Ne twork Bandwidth Man a gement feature is enabled using the Enable Call Adm ission Cont rol feature (ZCAC) check box, then the other parameters can be adjusted as required. Table 5 on page [...]

  • Page 79

    Bandwidth Man agement Page 79 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Ta b l e 5 Adaptive Network Band width Management and CA C fields Field Title Field Definiti on LD 117 equiv alen ts Enable Call Admission Contro l F eature ( CA C) Control the CAC f eature for the zone • Enable (chec k box select[...]

  • Page 80

    Page 80 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Configuration using Command Line In terface You can also con figure the Adaptive Netw ork Bandwidth Management feature using LD 117. LD 117 — Configure Adapt ive Network Ba ndwidth Manage ment. (Part 1 of 6) Command Description CHG CA CVT <Zon e> <Inter val> [...]

  • Page 81

    Bandwidth Man agement Page 81 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide CHG CQOS <Zone> <QoS> Change the QoS coefficient in the f o rmula that deter mines how quickly an alar m reduces the Sliding Maximum bandwidth f or the identified zone, where: • Zone = 1-255 • QoS = QoS coefficient =[...]

  • Page 82

    Page 82 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 CHG ZONE <zoneNumber> <intraZ oneBandwidth> <intraZoneStrateg y> <interZoneBand width> <interZoneStrate gy> [<zoneIntent> <zoneResourceT ype>] Change the parameters of an existing z one, where: • zoneNumber = 1-255 • intraZoneB[...]

  • Page 83

    Bandwidth Man agement Page 83 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide CHG ZQR TI <Zone > <Inter val> Change the QoS Response Time Inter v al wh ile alar ms are not coming, in order to increase the Sliding Maxi mum f or the iden tified z one, wher e: • Zone = 1-255 • Inte r v al = inter[...]

  • Page 84

    Page 84 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 CHG ZQNL <ZoneNum ber> <lev el> Change the Notification Lev el for the specified z one, where: • Zone = 1-255 • Le vel = 0-(2)-4, where: — Lev el 0 = All voice quality alar ms are suppressed. — Lev el 1 = All zone-based Unacceptable alar ms. — Lev el [...]

  • Page 85

    Bandwidth Man agement Page 85 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Maintenance commands The Adaptiv e Network Bandwidth Mana gement featur e can be maint ained using Element Mana ger or LD 117. Maintenanc e using Element Manager The CAC parameters, intrazone statistics, and interzone statis tics fo[...]

  • Page 86

    Page 86 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 2 Click Maintenance Commands for Zones (LD 117) . The Maintenance Command s for Zones web pag e opens, as shown in Figure 7 on page 64 . This page li sts all the con figured zones and their intrazone statistics by default. 3 Select Print Adaptive Network Bandwidth Manageme[...]

  • Page 87

    Bandwidth Man agement Page 87 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 15 Element Manager — CAC parameters End of Procedure[...]

  • Page 88

    Page 88 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Maintenanc e using LD 117 The same information can be displayed using commands in LD 117. LD 117 — Display Adaptive Net work Bandwidth Manage ment information (Part 1 of 3) Command Description CLR CA CR <nearZone> [<nearVPNI>] [<farZone>] [<f a rVPNI[...]

  • Page 89

    Bandwidth Man agement Page 89 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide PR T INTERZONE [<nea rZone>] [<nearVPN I>] [<f arZone>] [<farVPNI>] Print interzone statistics f o r the specific VPNI zo ne; where: • nearZone = ALL or 0-255 • nearVPNI = 1-16383 • f arZone = 0-255 •[...]

  • Page 90

    Page 90 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Sample outputs for PRT comman ds Figure 16 on page 91 shows an example of the output of the PRT INTRAZONE comm and. Figure 17 on page 92 shows an example of the output of the PRT INTERZO NE command. PR T ZCAC [<zone>] Print CAC parameters f or the specified zone, or [...]

  • Page 91

    Bandwidth Man agement Page 91 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 16 Sample output for PRT INTRAZONE command => prt intrazone _______________________________ ________________________________ |Zone|State| Type |Strategy|MO / | Bandwidth | Usage | Peak | | | | | |VT RK/| kbps | kbps | % | [...]

  • Page 92

    Page 92 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 1 7 Sample output for PRT INTERZONE command => prt inte rzone |Near end |Far end |S tate| Type |Stra|MO/ |Q oS|Bandwidth | Slidi ng | Usage |Peak| Cal ls | Alarm | | | | | |tegy|BMG/|F ac|Configured | max | | | | | | | | | | |VTRK|t or| | | | | | | |---------- |-[...]

  • Page 93

    Bandwidth Man agement Page 93 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Tandem Bandwidth Management overview In order for th e main office to correctly keep track of all t he bandwidth being used to and from a branch office the ca ll must be tandemed through the mai n office. When calls are tandemed thr[...]

  • Page 94

    Page 94 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Patch Number A patch is required on the main office in order to invoke this featur e. The patch number is MPLR 20259. Dialing Plan Overview Depending upon the type of diali ng plan used i n the network (Coordinated Dialing Plan [CDP], or Uniform Dia ling Plan [UDP] or a co[...]

  • Page 95

    Bandwidth Man agement Page 95 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 1 9 General legend[...]

  • Page 96

    Page 96 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Network using Uniform Dialing Plan The following sect ion provides g eneral network confi guration for a network using UDP only. Figure 20 shows t wo or more main offices with their b ranch offices, with in a larger network. Callers within each main office/br anch office ?[...]

  • Page 97

    Bandwidth Man agement Page 97 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Table 6 describes t he network configur ation and the steps that a call takes during its setup. Ta b l e 6 Configuration details f or the general case Region Call pr ogress steps Configuration de tail and call pr ogress during call [...]

  • Page 98

    Page 98 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Differences when every branch office HLOC is shared with the main office Table 7 shows the configuratio n when th e branch office HLOC is shared with the main office. Call between two branch of fices associated with the same main office The following scenarios describe cal[...]

  • Page 99

    Bandwidth Man agement Page 99 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 2 1 Call flow for Scenar io 1 - local call 1 The branch office user dials 6-395-3456. The system transmits 395-3456 to the NRS. The NRS checks its provi sioning, and determines that all calls are to be sent to the m ain offi [...]

  • Page 100

    Page 100 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 No branch office HLOC is shared wi th the main office, but can be shared with another branch office In this example, the HLOC of the branch offices are the same but the HLOC of the main office is different. See Figure 22. Figure 2 2 Call flow for Scenar io 1 - local call [...]

  • Page 101

    Bandwidth Management Page 101 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 3 The main office determines th at this is LOC 39534 to another branch office, with gateway rou ting prefix 55 2. The system inserts the prefix and transmits 552-395-3456 to the NR S. The NRS checks its provisioning, and determines [...]

  • Page 102

    Page 102 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 1 The branch office user dials 6-395-3456 . The system transmits 399-3456 to the branch office user dials 6-399-34 56. NRS. Th e NRS checks it s provisioning, and determin es that all calls are to be sent to the main office; it directs the call to the m ain office. 2 The [...]

  • Page 103

    Bandwidth Management Page 103 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 2 4 Call flow for Scenario 1 – call to a remote branch office (originator side) 1 The branch office user dials 6-444-3456. The system transmits 444-3456 to the NRS. The NRS checks its provi sioning, and determines that all [...]

  • Page 104

    Page 104 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 2 5 Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that this is to LOC 44434, wh ich is a local branch office with prefix 225. The system transmits 225-444-3456 to t he NRS. The NRS checks its provisioning, and[...]

  • Page 105

    Bandwidth Management Page 105 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide No branch office HLOC is sh ared with the main office, b ut can be shared with another branch office In Figure 26, the first half of the call is shown (originator side of the call). In Figure 27 on page 106 , the second half of the [...]

  • Page 106

    Page 106 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 2 7 Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that this LO C plus digits is to a local branch office with prefix 225. (If sharing this LOC with anoth er branch office, the extended LOC is 4443 4.) The syst[...]

  • Page 107

    Bandwidth Management Page 107 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 2 8 Call flow for Scenario 1 - call to remote branch office (originator side) 1 The branch office user dials 6-444-3456. The system transmits 444-3456 to the NRS. The NRS checks its provi sioning, and determines that all call[...]

  • Page 108

    Page 108 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 2 9 Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that LOC 44 4 is to a local branch office with prefix 225. The system transmit s 225-444-3456 to the NRS. The NRS checks its provisioning, and determines that [...]

  • Page 109

    Bandwidth Management Page 109 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 3 Provision the NRS to send all calls to a LOC with out a gateway routing prefix to the main office of that LOC, o r to the ma in office which provides service for the branch of fice using the LOC. See step 3 on page 111 . 4 Provisi[...]

  • Page 110

    Page 110 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 3 0 Provisioni ng example Procedure 5 Pro vis ioning T and em Bandwidth Managem ent 1 Enter the main office Gateway endpoin t identifie r in the Tande m Endpoint field for each branch office GW configured on the NRS.This provide s tandeming for ou tbound calls from[...]

  • Page 111

    Bandwidth Management Page 111 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 3 1 Tandem endp oint configuration in Element Manager 2 Plan the gateway routing prefixes. At le ast one prefix is needed per branch office, alth ough any branch offi ces that have a prefix for ESA “911” calls does not ne[...]

  • Page 112

    Page 112 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 5 Provision the main office with the DG T table DMIs to insert the prefixes and set the Type of Number correct ly. Create RLB RL I entr ies to use these DMIs for the VTRK route(s). One RLI per branch office will be the minimum requirement. Note that call s from remote sys[...]

  • Page 113

    Bandwidth Management Page 113 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Table 9 lists main offi ce B LOC provisioning. 7 Provision the main office and branch office with a home location code (HLOC) or multiple codes to terminate all calls that should termi nate on this system. Table 10 lists main office[...]

  • Page 114

    Page 114 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Repeat the above for all the ma in offices and branch offices. 8 Provision the main office to send all other LOCs to the IP network without prefixes. These are going to a remote main office. Table 11 l ists main office B L OC provisioning for LOC to remo te main office. D[...]

  • Page 115

    Bandwidth Management Page 115 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Table 12 lists main o ffice A LOC provisioning for LOC to the remote o ffice. 9 Provision the branch office with a termi nating RLI with a DMI to delete the LOC prefixes. T ab le 12 Main office A LOC pr ovisioning f or LOC to remote[...]

  • Page 116

    Page 116 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Network using mixed Coordinated Dialing Plan and Uniform Dialing Plan The following section provid es general details of the network setup. Figure 32 shows an example of a mi xed network configuration. Figure 3 2 Scenario 2 - UDP between main o ffices, CDP inside the main[...]

  • Page 117

    Bandwidth Management Page 117 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Table 14 lists provisioning details for a mixed network. Call between two local branch offices Figure 33 on page 118 sh ows the NRS Configuration web page in Element Manager. T ab le 14 Pro vis ioning detail s for this case Region P[...]

  • Page 118

    Page 118 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 3 3 Call flow for Scenario 2 – local ca ll dials CDP 1 The branch office user dials 3456 (C DP). The system transmits 3456 to the NRS. The NRS checks its provisioni ng, and determines that all calls are to be sent to the main office; it directs the call to the ma[...]

  • Page 119

    Bandwidth Management Page 119 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Abnormal case - calls orig inating using UDP , but terminating using CDP Figure 3 4 Call flow for Scenario 2 - local call dial UDP 1 The branch office user dials 6-395-3456. The system transmits 395-3456 to the NRS. The NRS checks i[...]

  • Page 120

    Page 120 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Call between branch offices as sociated with different main offices In Figure 35, th e first half of the call is shown (th e originator side of th e call). Figure 3 5 Call flow for Scenario 2 - local call to remote br anch office (origina tor side) 1 The branch office use[...]

  • Page 121

    Bandwidth Management Page 121 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide In Figure 36, the second half of the call is show n (destination side of th e call). Figure 3 6 Call flow for Scenario 2 – call to remote branch office (destination side) 1 The main office B deletes the HLOC, and det ermines that [...]

  • Page 122

    Page 122 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Network using Coordinated Dialing Plan The following section provid es general details of network setup. Figure 37 shows a full CDP network configurati on. Figure 3 7 Scenario 3 – full CDP network Table 15 list s the provision ing details fo r a full CD P network. T ab [...]

  • Page 123

    Bandwidth Management Page 123 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Call between two local branch offices Figure 38 on page 124 shows the call flow of a call between two local branch offices. 1, 2, 3 A ll CDP numbers m ust be sufficiently long to allow unique ter mination of the calls. That is, e ve[...]

  • Page 124

    Page 124 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 3 8 Call flow for Scenar io 3 - local call 1 The branch office user dials 43456. The system transmits 4345 6 to the NRS. The NRS checks i ts provisioning, and determines that all calls are to be sent to the main office; it directs the call to the main office. 2 The[...]

  • Page 125

    Bandwidth Management Page 125 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 3 9 Call flow for Scenario 3 - calls to remote branch office (origi nator side) 1 The branch office user dials 53456. The system transmits 53456 to the NRS. The NRS checks its provisi oning, and determines that all calls are [...]

  • Page 126

    Page 126 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 4 0 Call flow for Scenario 3- ca lls to remote branch office (destination side) 1 Main office B determines that this is to a local branch office with prefix 225. The system transmits 225-53 456 to the NRS. The NRS checks its provisioning, and determines that th is [...]

  • Page 127

    Page 127 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 166 Alternative Call Routing for Network Bandwidth Management Contents This section contains infor mation on the follow ing topics: Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Operating par[...]

  • Page 128

    Page 128 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 41 shows a diagram of a typical netw ork where Alternative Call Routing for NBWM can be u sed. It illustr ates the sequence of events that are explained in t he information following t he diagram. Event number 1 pertains to the [...]

  • Page 129

    Alternative Call Routing for Network Bandwidth Management Page 129 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide When there is insufficient bandwidt h for a station-to-station call, the Alternative Call Routi ng for NBWM fe ature uses a trunk for a call which would not normally use a trunk. Prior to the int[...]

  • Page 130

    Page 130 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Configure one of these two modes of operation (Bandwidth insuffi ciency or All Calls) on a zone basis. The Alternative Call Routing for NB WM feature deals only with interzone calls. This feature is configurable for main office and bra[...]

  • Page 131

    Alternative Call Routing for Network Bandwidth Management Page 131 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide How Alternative Call R outing for NBWM works When a user dials a stat ion-to-station call between two different zones (that is, the calling and called telephones are not located in the same geogr[...]

  • Page 132

    Page 132 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 4 The main office determines the RLI a nd uses a DMI to change the dialed number into a PSTN/MCDN form at number. 5 The call is routed over the PSTN/MCDN to the telephone at the branch office. With the ALTPrefix digits inserted, th e r[...]

  • Page 133

    Alternative Call Routing for Network Bandwidth Management Page 133 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Before deciding whether to program th e steering codes as Distant Steering Codes (DSC) or Trunk Steering Codes (TSC), take into account that the system counts the digits in cal ls that start wi t[...]

  • Page 134

    Page 134 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 42 Example of an alternately routed call between a branch office telep hone in Normal Mode and a main office telephone Telephone B calls Telephone A (the user dials DN 5262). In th is example, the call alternately routes to the [...]

  • Page 135

    Alternative Call Routing for Network Bandwidth Management Page 135 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide At the branch office: • Provision the ALTPrefix as a steerin g code. Build a Route List In dex and DMI associated with this steering code that alternately routes these calls to the PSTN with th[...]

  • Page 136

    Page 136 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 43 Illustrati on showing dig its dialed and outpulsed with Alternative Call Routing for NBW M 1 IP Phone User B in the BO2 zone di als IP Phone A in the main office zone (DN 5262) (action labeled 1 in Figure 42 on page 134 ). 2 [...]

  • Page 137

    Alternative Call Routing for Network Bandwidth Management Page 137 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 3 The Call Server inserts the ALTPrefi x configured for the BO2 zo ne prior to IP Phone A’s telephone num ber, dialed by the user. Example: ALTPrefix assigned is 222. The dialed number becomes [...]

  • Page 138

    Page 138 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 A call from a main office telephone to a branch office telephone Figure 44 shows two CS 1000 systems. The system shown on the left is a main office. The system shown on the right is a branch of fice. Both systems have access to the PST[...]

  • Page 139

    Alternative Call Routing for Network Bandwidth Management Page 139 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Configuration required Configure the followin g: At the main office: • Use one of the dialing plan software packages to process the call, such as CDP or NARS. •P r o v i s i o n an ALTPrefix [...]

  • Page 140

    Page 140 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 45 Illustrati on showing dig its dialed and outpulsed with Alternative Call Routing for NBW M 1 IP Phone User A in the MO zone dials IP Phone B in the BO2 zone (DN 3121) (action labeled 1 in Figure 44 on page 138 ). 2 The main o[...]

  • Page 141

    Alternative Call Routing for Network Bandwidth Management Page 141 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 5 The main offi ce manipulat es the digits and the call is routed to the PSTN in the MO zo ne (action labeled 2 in Figure 4 4 on page 138 ). Example: Use DMI to delete and insert dig its on the P[...]

  • Page 142

    Page 142 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 46 Example of an alternat ely routed call between a branc h o ffice telephone and another branch office telephone Telephone B in the BO2 zone calls Telephone F in the BO1 zone (the user dials 6020). In this example, the call alt[...]

  • Page 143

    Alternative Call Routing for Network Bandwidth Management Page 143 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide •P r o v i s i o n the ALTPrefix as a Steering Code at the main office. Build a Route List Index (RLI) so these calls go to the virtual trunk or configure the Vacant Number Routing feature to d[...]

  • Page 144

    Page 144 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 47 Illustrati on showing dig its dialed and outpulsed with Alternative Call Routing for NBW M[...]

  • Page 145

    Alternative Call Routing for Network Bandwidth Management Page 145 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 1 The user of IP Phone B in the BO2 zo ne dials IP Phone F in the BO1 zone (DN 6020) (action lab eled 1 in Figure 46 on page 142 ). 2 The main office C all Server d etermines there i s insufficie[...]

  • Page 146

    Page 146 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Alternative Ca ll Rout ing f or NBWM feature us ed in All Calls mode The situations illustrated in Figure 42 on page 134 , Figure 44 on page 138 , and Figure 46 on page 142 can also apply to the operation of the feature when it is acti[...]

  • Page 147

    Alternative Call Routing for Network Bandwidth Management Page 147 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide by the same Central Office, PSTN calls can use the trunks at the main office. However, if the two systems are located at a great dis tance from each other, it may make sense to program the main o[...]

  • Page 148

    Page 148 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Feature interactions Call Redirections The Alternative Call Routing for NBWM feature works with Call Transfer, Call Forward All Calls, and Conf erence. Redirection operates as if the user dialed the ALTPrefix manually. Multiple Appeara[...]

  • Page 149

    Alternative Call Routing for Network Bandwidth Management Page 149 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Feature packaging The Alternative Call Routing for NBWM feature requires the following software package: • Coordinated Dialing Plan (CDP) package 59 The following software package is optional: [...]

  • Page 150

    Page 150 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 LD 117 - Configure Alt ernate Prefix number for a particu lar zone and the All Cal ls option, if desired. Command Description CHG ZAL T <zone> <AL TPrefi x> [<re-route all calls>] Change AL TPrefix number f or zone , [...]

  • Page 151

    Alternative Call Routing for Network Bandwidth Management Page 151 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Sample printout Feature implementation us ing Element Manager Zone configuration Use Element Manager to configur e the specific zone properties. 1 Access the Zones web pag e to select Alternate R[...]

  • Page 152

    Page 152 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Accessing the Zones web page Procedure 6 Accessing the Zones web page 1 From the navigator, click IP Telephony > Zones. (See Fi gure 48. ) Figure 48 Access the Zone web page The Zones web page opens. (See Fi gure 49 on page 153 .)[...]

  • Page 153

    Alternative Call Routing for Network Bandwidth Management Page 153 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 49 Access the Zones web page to select Altern ate Routing for Calls between IP Stations 2 Under Configu ration click beside the Zo ne, or click the Zone you are programming, to expand the [...]

  • Page 154

    Page 154 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 50 Access the Alternate Routing for Calls be tween IP Stations we b page to configure the feature The Zone Number for the zone you selected in step 3 is disp layed. 4 Select the Enable Alternate Routing feature (ENL_ZALT) check [...]

  • Page 155

    Alternative Call Routing for Network Bandwidth Management Page 155 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Diagnostics Command Line Interface diagnostics The printout for all conf igur ed zones appears as follows: LD 117 - Obtain st atus for a parti cular zone. Command Description ST A T ZAL T <zon[...]

  • Page 156

    Page 156 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 The printout for all configured bran ch office zones appears as follows: Element Manager diagnostics Print zone Alternat ive Call R outing information The print capability allows the followi ng parameters to be viewed for each zone: ?[...]

  • Page 157

    Alternative Call Routing for Network Bandwidth Management Page 157 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Procedure 7 Printing zone AL TPrefix 1 From the navigator, c lick System > Main tenance . The Maintenance web page appears. (See Figure 51.) Figure 51 System > Maintenance web page 2 Click [...]

  • Page 158

    Page 158 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 52 Maintenance we b page showing Select by Functional ity 3 Click Zon e diagnosti cs. The Maintenance Comman ds for Zones web page appears. (See Figure 5 3 on page 159 .) You can also access this page if you cli ck on Zones , as[...]

  • Page 159

    Alternative Call Routing for Network Bandwidth Management Page 159 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 53 The Maintenance Com mands for Zones w eb page with PRT ZA LT results 4 Select Print Zone Alternate Pre fix Information (PRT ZALT) from the the drop-down list beside Action. 5 Select ALL[...]

  • Page 160

    Page 160 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Show th e status of the Alternative Call Routing for NBWM feature Procedure 8 Show Status The Show Status functi onal ity displays the enable/ di sable status of the Alternative Call Routi ng for NBWM feature. The configured zones and [...]

  • Page 161

    Alternative Call Routing for Network Bandwidth Management Page 161 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 5 4 Show the status of the Altern ative C all Routing feature for the bra nch office zone 5 Select ALL or a zone number from th e Zone Number drop-down list. 6 Click Submit to enter the da[...]

  • Page 162

    Page 162 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Maintenance Command Line Interface maintenance LD 117 - Enable and disable Alternative Call Routing for NBWM fo r a zone. Command Description ENL ZAL T <zone> Enable Alternative Call Routing f or Band width Management f or zone s[...]

  • Page 163

    Alternative Call Routing for Network Bandwidth Management Page 163 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Sample pr intout: Where # is the column h eader for zone number. Element Manager maintenance Enable a zone’s branch off ice behavior You can configure the Alternative Call Routing for NBWM feat[...]

  • Page 164

    Page 164 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 55 Enable a zone’s bran ch offic e behavior 5 Select the zone numb er you w ant to configure from the Zone Number drop-down list. 6 Select the check box beside the Alternate Routing fo r Branc h option to enable the feature. 7[...]

  • Page 165

    Alternative Call Routing for Network Bandwidth Management Page 165 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Suppress alarms Pr ocedure 10 Suppress Alternative Call Routing for NBWM alarms You can suppress alarms QoS0038 and QoS0039 for a configurable amount of time (0 - 3600 seconds). 1 Click IP Teleph[...]

  • Page 166

    Page 166 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Feature operation No specific operating procedures ar e required to use this feature[...]

  • Page 167

    Page 167 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 224 Dialing Plan configuration Contents This section contains infor mation on the follow ing topics: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 On-net dialing plan . . . . . . . . . . . .[...]

  • Page 168

    Page 168 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 On-net dialing plan Note: The SRG only suppo rts only one dialing plan option at a tim e. CDP and UDP dialing plan op tions cannot be configured at the same time in the same system. The SRG supports the following dialin g plans: • Coordinated Dialing Plan (CDP) ?[...]

  • Page 169

    Dialing Plan configura tion Page 169 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide However, this configurat io n represents only one way that the dialing plan could be configured. PSTN calls can be routed according to the point of origin (main office or branch offi ce) and/or the desired destination, and c[...]

  • Page 170

    Page 170 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Routing calls SRG user call to an SRG PSTN The SRG user telepho ne is registered at the main office. The SRG user telephones are physically located at the branch offi ce, so routing of local PSTN calls back to the branch office is essential, even if they are regist[...]

  • Page 171

    Dialing Plan configura tion Page 171 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Zone-based digit manipulation For SRG users in Normal Mode, i t may be desirable to provide routi ng that is different from that provided to main office users. For example, it may be desirable to route certain calls directly[...]

  • Page 172

    Page 172 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For a given branch office, there may be m ore than one zone defined at the main office. Therefore, different SR G users may receive different routing treatments. The combination of zone-b ased digit manipul ation and CS 1000 routin g capabilities can be used to ach[...]

  • Page 173

    Dialing Plan configura tion Page 173 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Special Number. The call-type before digit manipul ation is det ermined as follows: • If the call-type bef ore digit mani pulation is SP N (Special Number) , it is converted to a value corresponding to the CLTP parameter i[...]

  • Page 174

    Page 174 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 • At the branch office, config ure the Virtual Tr unk to enable calls originating on SRG IP Phon es in Normal Mode to reach the branch office. Refer to IP Peer Networking: Installation and Conf iguration (553-3001-213) for det ails. • At the branch offi ce, con[...]

  • Page 175

    Dialing Plan configura tion Page 175 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • At the branch office (see Procedure 13 on page 187 ): 1 Configure the Route List Index. 2 Configure ESN. These steps can be done using overlays, as described in this section , or in Element Manager and NRS Manager. Refer[...]

  • Page 176

    Page 176 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For example, assu me that AC1 = 1, AC2 = 2, and ZDP = 101. If an SRG user dials “1 87654321”, ZDP is inserted in the dialed digits to form a digit string of “1 101 8765432 1”. If an SRG user dials “2 87654321”, ZDP is inse rted in the dialed digits to f[...]

  • Page 177

    Dialing Plan configura tion Page 177 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 2 Configure the ZDB property fo r the branch office zone in the main office. Refer to IP Peer Networking: Installa tion and Configuration (553-3 001- 213). The ZDP and ZACB (step 1 on page 175 ) prop erties are used to confi[...]

  • Page 178

    Page 178 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 routes the call to the NRS bec ause it recognizes “101 876543 21” after the Access Code rather than “87654321”. The Access Code (“1”) is not included in the digit string that is sent to the NRS. The NRS recognizes “101” at the front of the d igit st[...]

  • Page 179

    Dialing Plan configura tion Page 179 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide b. Configure the RLI in LD 86 with the RLB feature. INST x...x Inser t. Up to 31 leading digi ts can be inser ted, usually none at the main office. Def ault is none. ISPN (YES) NO IP Special Number F or off-net calls F or on[...]

  • Page 180

    Page 180 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For example, assume that the Virtual Trunk is on rou te 10, and the Customer number is 0: >LD 86 REQ NEW CUST 0 FEAT DGT DMI 10 DEL INST ISPN YES CTYP NATL REQ NEW CUST 0 FEAT RLB RLI 10 ENTR 0 LTER NO ROUT 10 ... DMI ... ROU T 0-511 0-127 Route number of the Vi[...]

  • Page 181

    Dialing Plan configura tion Page 181 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 4 Configure ESN Special Number and Di git Manipulation. LD 90 – Con figure ESN Special Number and Digit Manipulation. Prompt Response Description REQ NEW Add new data. CUST xx Customer number as defined in LD 15 FEA T NET [...]

  • Page 182

    Page 182 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 After configuring the zone-ba sed digit manipulati on (step 1 on page 175 an d step 2 on page 177 ) and specialized route (step 3 on pa ge 178 ), the route must be associated w ith the ESN Special Number. The main office ESN Special Number configu ration is base d [...]

  • Page 183

    Dialing Plan configura tion Page 183 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide ESN Special Numbers are configured in LD 90. Respond to the prompts as follows: • TRAN — Enter the Access Code. • TYPE — Enter SPN for this co nfiguration, as the ZDP value configured in step 3 on page 178 is usually[...]

  • Page 184

    Page 184 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 CLTP NATL ... SPN 1015 FLEN 10 7 digits for long-di stance + 3 digits for ZDP ... RLI 30 CLTP LOCL ... SPN 1016 FLEN 10 7 digits for long-di stance + 3 digits for ZDP ... RLI 30 CLTP LOCL ... Pr ocedure 12 Configuring the NRS database After configuring main offi ce[...]

  • Page 185

    Dialing Plan configura tion Page 185 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 5 7 NRS – Routing Entr ies wind ow with no endpo int selected 4 Choose the appropriate Service Domai n, L1 Domain, and L0 Domain from the corresponding drop-down menus. 5 Click on Look up to open a window with a loo[...]

  • Page 186

    Page 186 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 5 9 NRS — Routing E ntries window for selected endpoint 7 Click Add in the Routing Entries window to add a routing entry. The Add Routing Entry win dow opens, as shown in Figure 60 on page 186 . Figure 6 0 NRS — Add Routing Entry 8 Configure the numberin[...]

  • Page 187

    Dialing Plan configura tion Page 187 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide The type of number config ured in the NRS should be set to match the type of number as configured in the main office. Note: If some calls are to be routed differ ently from others, it is possible to provision the mul tiple N[...]

  • Page 188

    Page 188 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 a. Configure the DMI in LD 86 w ith the DGT feature. LD 86 – Con figure Digit Manipulation Index at the branch off ice. Prompt Response Description REQ NEW Add new data. CUST xx Customer number as de fined in L D 15 FEA T DGT Digit manipulation data bloc k DMI 1-[...]

  • Page 189

    Dialing Plan configura tion Page 189 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide b. Configure the RLI in LD 86 with the RLB feature. For example, assume that the PSTN trunk is on route 18 and the Customer number = 0. >LD 86 REQ NEW CUST 0 FEAT DGT DMI 18 DEL 3 Set to remove ZDP added in the ma in offi[...]

  • Page 190

    Page 190 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 INST CTYP LOC Set according to associated SPN pattern REQ NEW CUST 0 FEAT RLB RLI 18 ENTR 0 LTER NO ROUT 18 ... DMI 18 ... 2 Configure ESN Special Number and Digit Manipu lation. LD 90 – Con figure ESN Spec ial Number and Digit Manipulat ion. (Part 1 of 2) Prompt[...]

  • Page 191

    Dialing Plan configura tion Page 191 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide After configuring the specialized rout e for ca lls that have been routed to the bran ch office by the NRS, the route must be associated with the ESN Special Nu mber . The branch office receives the ma nipulated n umber as a[...]

  • Page 192

    Page 192 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Configuring the dialing plan using CS 1000 Element Manager From Element Manager, configure the branch office–specific zone dialing plan and Access Codes. From the navigator, select IP Telephony > Zones. From the Zones window in Element Manager, select the Bran[...]

  • Page 193

    Dialing Plan configura tion Page 193 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide The calls must be routed according to the branch office ESN configuration. 2 From an SRG IP Phone in Normal Mode: a. Make a call to the local PSTN. b. Make a long-distance call. The calls must be routed according to the ESN [...]

  • Page 194

    Page 194 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For specific examples on th e dialing plans, refer to “Dialing plan examples” on page 193 . • Option 1: D N ranges in the main office and SRG are unique, and DN s for SRG IP Phones are the sam e in both No rmal and Local mo de. This is t he recommended con fi[...]

  • Page 195

    Dialing Plan configura tion Page 195 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 6 2 Normal Mode: Main office telephone calls an an alog phone at th e SRG Normal Mode: Main offic e telephone calls a bra nch IP Phone The call is recognized as a main office num ber, and the call is directed to the S[...]

  • Page 196

    Page 196 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 6 3 Normal Mode: Main office telephone makes a call over the PSTN through the SRG[...]

  • Page 197

    Dialing Plan configura tion Page 197 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Normal Mode: SRG IP Phone mak es a call over the PSTN Zone management at the main office r ecognizes that an SRG IP Phone in Normal Mode is dialing the PSTN. Figure 64 shows how the call proceeds. Figure 6 4 Normal Mode: SRG[...]

  • Page 198

    Page 198 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 A telephone registered to the SRG calls another telephon e registere d to the SRG The SRG routes the call internally. Local Mode: SRG tele phone calls an SRG IP Phone The call is handled by the SRG and is sent directly to the SRG IP Phone . Local Mode: SRG tele pho[...]

  • Page 199

    Dialing Plan configura tion Page 199 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 6 5 Local Mode: SRG telephone ca lls a main office telephon e Local Mode: Main office telephone calls an SRG IP Phone The call is treated according to main office redirection configuration, such as forwarding to voice[...]

  • Page 200

    Page 200 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Option 1: DN ranges in the main off ice and SRG are unique; DNs for SRG IP Phone are the sa me in Normal and Local Mode This is the recommended CDP config uration to offer seamless dialing. In this configurati on, the user dials th e same DN for SRG IP Phones in ei[...]

  • Page 201

    Dialing Plan configura tion Page 201 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 66 CDP Option 1: Main office and SRG DN ranges are unique; SRG IP Phone DNs are the same in Normal and Local Mode Call scen arios Common call scenarios for this CDP opti on are listed in “Call scenarios” on page 1[...]

  • Page 202

    Page 202 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 6 7 WAN is up. SRG analog phone calls an SRG IP Phone and a main office IP Phone registered to the main office (Normal Mode)[...]

  • Page 203

    Dialing Plan configura tion Page 203 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 6 8 WAN is dow n. SRG analog phone calls an SRG IP Phon e and a main office IP Phone registered to the S RG (Local M ode)[...]

  • Page 204

    Page 204 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Configuration To configure the main office: • Configure th e ESN Control Block for CDP in LD 86. > LD 86 REQ NEW CUST 0 FEAT ESN CDP YES MXSC 50 NCDP 4 DLTN YES • Configure the CDP Dist ant Steering Code (D SC) in LD 87. > LD 87 REQ NEW CUST 0 FEAT CDP TY[...]

  • Page 205

    Dialing Plan configura tion Page 205 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • Set the destination code for the VoIP trunk to 30 (retain all digits) or 34 (remove first digit). For exam ple, BUID dialou t = 342XX. The VoIP route destination codes 30 ( no digits drop ped) and 34 (1 di git dropped) r[...]

  • Page 206

    Page 206 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Since the SRG DN range is limited to about 200 DNs, t his configuration only works if SRG dialing to the m ain office is limited to the redirected IP Phones and to a small number of main office tele phones, such as to a central attendant and voicemail lines. Figure[...]

  • Page 207

    Dialing Plan configura tion Page 207 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 7 0 WAN is up. SRG analog phone calls an SRG IP Phone and a main office IP Phone registered to the main Office (Normal Mode)[...]

  • Page 208

    Page 208 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 • Local Mode: SRG IP Phones are registered to the SRG. In this scenario, the WAN and the N CS are worki ng. Ho wever , the S RG IP Phones are redirect ed to the SRG and are in Local Mode (Call Forward All Calls is inactiv e). The following occur: — Telephones r[...]

  • Page 209

    Dialing Plan configura tion Page 209 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 7 1 WAN is dow n. SRG analog phone calls an SRG IP Phon e and a main office IP Phone registered to the SRG (Local Mode)[...]

  • Page 210

    Page 210 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Configuration To configure the main office: • Configure th e ESN Control Block for CDP in LD 86. > LD 86 REQ NEW CUST 0 FEAT ESN CDP YES MXSC 50 NCDP 4 DLTN YES • Configure the CDP Dist ant Steering Code (D SC) in LD 87. > LD 87 REQ NEW CUST 0 FEAT CDP TY[...]

  • Page 211

    Dialing Plan configura tion Page 211 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • Set the destination code for the VoIP trunk to 6, the same value as the access code. For example, BUID dialout = 632XX . The main office access code length is still 0. • Assign the teleph ones registered to the SRG (IP[...]

  • Page 212

    Page 212 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 (3XXX) so that the call can route corr ectly through the main office VoIP trunk. Users registered at the main of fice dial the m ain office DN (3XXX) fo r the SRG IP Phone. In Local mode, the users registered to the SRG still dial the SRG IP Phone DN (4XXX). The ma[...]

  • Page 213

    Dialing Plan configura tion Page 213 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Call scen arios Common call scenarios for this CDP opti on are listed in “Call scenarios” on page 194 . The follo wing additional call scenarios are unique to this CDP option: • Normal Mode: An SR G analog phone ca lls[...]

  • Page 214

    Page 214 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 7 3 WAN is up: SRG analog phone calls an SRG IP Phone and a main office IP Phone registered to the main office (Normal Mode) • Local Mode: SRG IP Phones are registered at the SRG. In this scenario, the WAN and the NCS are working. If the main office user d[...]

  • Page 215

    Dialing Plan configura tion Page 215 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Configuration To configure the main office: • Configure th e ESN Control Block for CDP in LD 86. > LD 86 REQ NEW CUST 0 FEAT ESN CDP YES MXSC 50 NCDP 4 DLTN YES • Configure the CDP Dist ant Steering Code (DSC) in LD 8[...]

  • Page 216

    Page 216 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For more information on configuring the main office and NRS, refer to Branch Office: Installation an d Configuration (553 -3001-214) and IP Peer Networking: Insta llation and Configuration (553-3001-21 3). For more information on co nfiguring the SRG, refer to SRG5[...]

  • Page 217

    Dialing Plan configura tion Page 217 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 74 UDP using loca tion codes Call scen arios This section describes how calls inter act between the SRG and main office with UDP. Calling from main off ice to the SRG and SRG PSTN, in Normal mode In this scen ario, a [...]

  • Page 218

    Page 218 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 7 5 Calling from the main off ice to th e S RG and SRG PSTN, in Normal Mode[...]

  • Page 219

    Dialing Plan configura tion Page 219 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Calling from the SR G to the main offic e, in Normal Mode In this scenario, a telephone registered at the SRG calls an SRG IP Phone and a main office IP Phone registered to the main office. Figure 76 sh ows this scenario. Fi[...]

  • Page 220

    Page 220 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Calling in Loca l Mode In this scenario, the IP Phones at th e SRG are in Local Mode because th e WAN is down. The SRG IP telephones ar e reregistered to the SRG and call forward BUID is inactive on these tel ephones. These IP Phones are registered at the SRG, and [...]

  • Page 221

    Dialing Plan configura tion Page 221 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 7 7 WAN is dow n. SRG analog phone calls an IP Phon e and a main office IP Phone registered to th e SRG (Local Mode)[...]

  • Page 222

    Page 222 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Configuration examples The following configurat ions are based on the examples provided in this section. For further in formation, refer to Branch Of fice: Installation and Configuratio n (553-3001-21 4). To configure the main office: • Configure the ES N Control[...]

  • Page 223

    Dialing Plan configura tion Page 223 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • Configure the UDP HLOC in LD 90. > LD 90 REQ NEW FEAT NET TRAN AC1 TYPE HLOC HLOC 501 DMI 6 • Configure th e HLOC in the Customer Data Block in LD 15. > LD 15 REQ CHG TYPE CDB NET_DATA YES ISDN YES CLID YES ENTRY[...]

  • Page 224

    Page 224 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 To configure the NRS (H.323 Gatekeeper): • Create H.323 endpoints: “MO”, “BO”. • Create Numbering Plan entries: — Choose type “UDP-LOC ”. — Add “504” for endp oint “BO”. — Add “501” for endp oint “MO”. To configure the SRG: •[...]

  • Page 225

    Page 225 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 240 Emergency Services configuration Contents This section contains infor mation on the follow ing topics: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Emergency Services Access (ESA). . . [...]

  • Page 226

    Page 226 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 For SRG ap plications, Nortel recomm ends two alternative general methods to specify which digit string resul t s in a call to emergency services: • Use the Emergency Services Access (E SA) feature. This is the preferred method in North America, the Ca ribbe[...]

  • Page 227

    Emergency Services configuration Page 227 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide With all sites using the same ESDN, a conflict occurs in the NRS. The conflict is resolved by u sing a unique p ref ix for each site that the main office adds as it routes the call. The suggested prefix is the ESN home l[...]

  • Page 228

    Page 228 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 The implications of routing calls t o n odes without direct ESA trunks are as follows: • At the node with out the direct ESA trunks, the n ode cannot route t he ESA call directly to the PSAP. Instead, th at node must re-route the call to another node. This r[...]

  • Page 229

    Emergency Services configuration Page 229 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide ESA must be configured and tested on the main office Call Server and the SRG to differentiate between emergency calls originating from IP Phones at each location and calls or iginating on trunks. Use the following steps [...]

  • Page 230

    Page 230 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 15 Configure the NRS fo r the ESA Special Number used. 16 Test ESDN using an analog (500/250 0-type) telephone located at the branch office. 17 Test ESDN using an SRG IP Phone in Normal Mode an d in Local Mode. Determining the dialing plan for ESA calls In man[...]

  • Page 231

    Emergency Services configuration Page 231 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Pr ocedure 15 Configuring the main office Use Element Manager or the Command Li ne Interface for this procedure. Refer to IP Peer Networkin g: Installation and Co nfiguration (553-3001-213) for details. 1 Configure the m[...]

  • Page 232

    Page 232 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 5 Test ESDN using a main office telephone to confirm that main office call s exit the main office trunks. If OSDN is used, the ESA route number must be blank to make test calls without using any trunk resources. It the route number has been configured, remove [...]

  • Page 233

    Emergency Services configuration Page 233 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide a. Configure the branch office zone’s ESA dialin g information in LD 117. b. Enable the branch office zone ES A in LD 117. ENL ZBR <Zone> ESA 7 Configure the ESA Special Numbe r at the main office. a. Configure t[...]

  • Page 234

    Page 234 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 b. Configure the ESN Special Number at the main office. For information on config uring ESN, refer to Basic Network Features (553-3001-379). i. Configure the Digit Manipula tion Index in LD 86 with the DGT feature. LD 86 – Con figure Digit Manipulation Index[...]

  • Page 235

    Emergency Services configuration Page 235 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide ii. Configure the Route List Index in LD 86 with the RL B feature. LD 86 – Config ure Route L ist Index. Prompt Response Description REQ NEW Add new data. CUST xx Customer number as defined in LD 15 FEA T RLB Route Lis[...]

  • Page 236

    Page 236 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 iii. Configure the ESN Special Number and Digit Manipul ation in LD 90. LD 90 – Con figure ESN Spec ial Number and Digit Manipulat ion. (Part 1 of 2) Prompt Response Description REQ NEW Add new data. CUST xx Customer number as de fined in L D 15 FEA T NET Ne[...]

  • Page 237

    Emergency Services configuration Page 237 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Pr ocedure 16 Configuring the bran ch office zone 1 Configure the branch office zone on the branch office. In the branch office , only the zone number and ba ndwidth/codec selecti on is configured. Note: Use the same zon[...]

  • Page 238

    Page 238 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 Configuring the NRS for ESA SPN The NRS must be configured for the ESA Special Number (SPN). The NRS uses the ESA SPN to route the emerge ncy call from the main office to th e branch office. Nortel recommends that a consistent pattern be followed for all ESA c[...]

  • Page 239

    Emergency Services configuration Page 239 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 2 For analog (500/2 500-type) telephones, dia l the ESDN on an SRG analog (500/2500-type) telephon e. The calls must go out on the emergency trunk(s) in the branch offi ce. End of Procedure Configuring ESA using Element [...]

  • Page 240

    Page 240 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 Access to Emergency Service using SPN should be configured in the following ci rcumstances: • When there is more than one nu mber used for accessing Emergency Service; for example, when there ar e different numbers for Police, Fire, and Ambulance services. ?[...]

  • Page 241

    Page 241 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 244 Enhanced UNIStim Firmware Download Contents Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 242

    Page 242 of 258 Enhan ced UNIStim Firmware Download 553-3001-207 Standard 2.00 January 2006 For CS 1000 Release 4.5, if the required firmware fi le does not exist on the SRG50, or the version of the fi le is incorrect, the SRG50 initiates an FTP session to the TPS for the IP Ph one to retrieve the required file. The SRG50 upgrades the IP Phone and [...]

  • Page 243

    Enhanced UNIStim F irmware Download Page 243 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Pr ocedure 18 Upgrading firmware Upgrade pr ocedures are g enerally fo und in C ommunication Serve r 1000S: Upgrade Procedures (553-3031-258). Releva nt information can be found in IP Line: Description, Installation, [...]

  • Page 244

    Page 244 of 258 Enhan ced UNIStim Firmware Download 553-3001-207 Standard 2.00 January 2006[...]

  • Page 245

    Page 245 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 250 Appendix A: Media Redirection Scenarios In addition to basic call scenarios, Netwo rk Bandwidth Managem ent also supports the following media redi rection scenarios: • Scenario 1: Codec switches correct ly during media redirection. See Table 17 on[...]

  • Page 246

    Page 246 of 258 App endix A: Media Red irection Scenarios 553-3001-207 Standard 2.00 January 2006 Note 1: The zone table is examined using the com mands in LD 117. See Software Input/Out put: Maintenance (553-3001-511) for more information on these commands. Note 2: In these scenarios, consult the zo ne table at the main office for accurate bandwid[...]

  • Page 247

    Appendix A: Media Redirection Scenarios Page 247 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 2 The SRG IP Phone registered to the main office initiates a call transf er to a main office IP Phone. The SRG TDM telephon e is put on hold. A speech path is established between the SRG IP Phone registered to the[...]

  • Page 248

    Page 248 of 258 App endix A: Media Red irection Scenarios 553-3001-207 Standard 2.00 January 2006 4 The call is released. The zone table indicates bandwidth usage for the call is unreser ved correctly . Ta b l e 2 0 Scenario 3.1: Conferen ce call betw een branch offi ce and main offic e, ini tiated by SRG IP Phone i n Normal Mode Event Result 1 An [...]

  • Page 249

    Appendix A: Media Redirection Scenarios Page 249 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide T ab le 21 Scenario 3.2: Conferen ce call between main office and br anch office , initiate d by main office IP Phone Event Result 1 An SRG TDM telephone calls a main office IP Phone. A speech path is established [...]

  • Page 250

    Page 250 of 258 App endix A: Media Red irection Scenarios 553-3001-207 Standard 2.00 January 2006[...]

  • Page 251

    Page 251 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 256 List of terms Branch office An SRG that is remote from the main office. The SRG provides telephony services using the main office servers (for Normal Mode) or local system services when the SRG loses IP commun ication with the main office (Local Mod[...]

  • Page 252

    Page 252 of 258 List of terms 553-3001-207 Standard 2.00 January 2006 provided by ESA. Please note, however, th at the ESA feature is also generally useful for users who are not subject to legislation, and is broad enough to be used in different countries. For exam ple, it will be a ppreciated by any customer who want s to route emergen c y calls i[...]

  • Page 253

    List of terms Page 253 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Transport Control Protocol (TCP), wh ich establi shes a virtual connection between a destination and a source. IP by itself is something like the post al system. It enables you to add ress a package and drop it in the system, but there&apo[...]

  • Page 254

    Page 254 of 258 List of terms 553-3001-207 Standard 2.00 January 2006 PSTN Public Switched Telephone Netw ork. The international telephone sy stem based on copper wires carrying analog voice data. This is in contrast to newer telephone networks b ased on dig ital technologies. Telephone service carried by the PSTN is often called plain old telephon[...]

  • Page 255

    List of terms Page 255 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide TPS IP Phone Terminal Proxy Server. This server controls the connection of IP Phones. It resides on the Signaling Server wi th an emergency backup on the Voice Gateway Media Card. UDP Uniform Dialing Plan . Each location within the network[...]

  • Page 256

    Page 256 of 258 List of terms 553-3001-207 Standard 2.00 January 2006[...]

  • Page 257

    Page 257 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Index B Branch office , 251 Branch office dialing plan, 30 C Capacity, 29 CDP, 251 CLID composition , 172 CLID verifi cation, 173 Conference calls, 28 Configuring ESA for branch office, 228 Configuring ESA using Element Manager, 239 Configuring the dial[...]

  • Page 258

    Page 258 of 258 Inde x 553-3001-207 Standard 2.00 January 2006 Main office hardwa re description, 17 Main office information required by the SRG, 37 Main office requi rements, 20 Media Redirection Scenarios, 245 Music on hold, 31 N NCS, 253 Normal Mode, 253 Normal Mode operation, 22 NRS, 253 O Off-net dialing plan, 169 On-net dialing plans, 168 Ove[...]

  • Page 259

    [...]

  • Page 260

    F am ily Product Manual Contac ts Copyright FCC no tice T rademar ks Docu ment numbe r Product re lease Docume nt release Date Pub lish Nor tel Communication Se r ver 1000 Main Office Configuration f o r Survivab le Remote Gatewa y 50 Configuration Guide Cop yright © N or tel Networks Limite d 2006 All Rights Reser v ed Inf or mation is subject to[...]