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Novatel Merlin XU870 manual

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Table of contents for the manual

  • Page 1

    USER GUIDE[...]

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    © Novatel Wireless Inc. All rights reserved. Merlin, MobiLink, and the Novatel W ireless logo are all trademarks of Novatel. All other brands and product names are trademarks of their respective holders.[...]

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    i Contents Everyday Basics 1 T ur n on your laptop power 1 Start MobiLink 1 Insert your Merlin XU870 2 Send or r eceive SMS 2 Surf the web or check your email 3 Disconnect fr om the network 4 MobiLink Basics 7 Always on T op 8 Sound Ef fects 9 Launch at Startup 10 Language 11 T ranspar ency 12 Connection Basics 13 Connection Pr ofile 13 Connecti[...]

  • Page 4

    Addr ess Book Basics 23 Add a new contact 25 Add a new gr oup 25 T r oubleshooting 27 Glossary 33 Safety Information 37 Important Notice 37 Potential Hazar ds 37 Regulatory Notices 41 Specifications 46 LED States 47 ii[...]

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    iii About this Guide This guide pr ovides the following information: • Everyday Basics : If you ar e working with the default settings and want a quick r eference for daily activities, r ead this section. • MobiLink Basics: This section pr ovides an overview of the MobiLink contr ol panel. Read this to familiarize yourself with the contr ol pan[...]

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    iv[...]

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    1 Everyday Basics After you install the MobiLink TM softwar e and set up your Merlin TM XU870 Expr essCard for firsttime use, it’ s time to get down to the everyday basics. The following steps pr ovide a roadmap of typical usage activities. Use it as a guide and customize it accor ding to your needs. 1 T ur n on your laptop power . Remove your[...]

  • Page 8

    2 3 Insert your Merlin XU870. Y ou’ll see the message “No Device Detected” on the MobiLink contr ol panel before you insert your Merlin XU870 into the Expr essCard slot. After you insert it, the message will change to “Initializing Device”. The LED on your Merlin XU870 will display a solid r ed light while it sear ches for available netwo[...]

  • Page 9

    3 4 Send or r eceive SMS. Once you ar e attached to a cellular network, you can send and r eceive SMS. Check the envelope icon on the MobiLink contr ol panel. It will appear blue when SMS is available and gray when it is not. Click the envelope icon on the MobiLink contr ol panel to send and r eceive SMS. Need mor e information? See page 19. Not su[...]

  • Page 10

    4 5 Surf the web or check your email. When you surf the web or send or r eceive email, you are sending and r eceiving data from the cellular network. Befor e you can do this, you have to connect to the network. Select a pr ofile and click the Connect button on the MobiLink contr ol panel to connect to the network. If your SIM car d is locked,[...]

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    5 6 Disconnect fr om the network. • Click Disconnect to end your Inter net session. • Click the Menu button and select Exit . • Remove your Merlin XU870 fr om the Expr essCard slot. W ant to find out how much time you spent online? See page 18 for instructions. click to disconnect[...]

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    6[...]

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    MobiLink Basics T o start MobiLink, doubleclick the MobiLink icon on your desktop (see page 1). This opens the MobiLink contr ol panel. 3 5 6 1 SMS Click to send and receive SMS. 2 Address Book Click to add SMS contacts or groups. 3 Views Select the Mobile view to connect to the cellular network. 4 Internet Click to launch your web browser after[...]

  • Page 14

    8 Always on T op Use the Always on T op setting to keep your MobiLink contr ol panel displayed on your scr een when you switch programs or windows. • Click the Menu button (page 7) and select Configuration . • Select the General tab. • Select Always on top . • Click OK .[...]

  • Page 15

    9 Sound Ef fects Y ou can customize mor e than just visual effects with MobiLink. Use the Sound Ef fects On setting to hear a sound when you click on items on the MobiLink contr ol panel. This setting is tur ned on by default. • Click the Menu button (page 7) and select Configuration . • Select the General tab. • Deselect Sound Effects On [...]

  • Page 16

    10 Launch at Startup Use the Launch at Startup setting to automatically start MobiLink when you start your laptop. Y ou must have W indows Administrator rights to enable this setting. Check your W indows system documentation for additional information on Administrator rights. • Click the Menu button (page 7) and select Configuration . • Select [...]

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    11 Language MobiLink is automatically set to the language you use for Micr osoft W indows (W indows Default). Y ou can select a differ ent language, if your operating system supports the language. • Click the Menu button (page 7) and select Configuration . • Select the General tab. • Select the language you r equire fr om the Language list. ?[...]

  • Page 18

    12 T ranspar ency Use the T ranspar ency setting to allow desktop items to appear even when the MobiLink contr ol panel is on top. Adjust it anywhere fr om 0 to 90 per cent (0% being solid and 90% being the most transparent). • Click the Menu button (page 7) and select T ranspar ency . • Select the r equired transpar ency setting.[...]

  • Page 19

    13 Get Connected Connect to the cellular network when you want to surf the web or send or r eceive email. Connection Pr ofile A connection pr ofile is used to authorize your request and cr eate a secur e connection to the available cellular network. Y ou’ll need to get the Access Point Name (APN), User name and Passwor d from your mobile opera[...]

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    14 • Enter the Pr ofile Name and the APN* . • Click the Next button. • If r equired, enter the Username* and Passwor d* . • Click the Finish button. * The APN, Username and Password are specific to your mobile operator . Contact your mobile operator for more information.[...]

  • Page 21

    15 Connection Mode Y ou can connect to the cellular network manually or automatically each time you start your computer . Y our Merlin XU870 is set up by default to connect manually . If you change this default to connect automatically , the pr ofile you used the last time you connected manually will be used for the automatic connection. Y our conn[...]

  • Page 22

    16 Lock Code Use the Lock Code setting to secur e your cellular network connections. When enabled, you will be pr ompted to enter the PIN code for your SIM car d each time you connect. • Click the Menu button (page 7) and select Configuration fr om the menu. • Select the Mobile tab. • Select AutoLock on power up . • T ype your PIN code i[...]

  • Page 23

    17 Change PIN Code For security r easons, you should change your preset PIN code. The length of your PIN code will vary , depending on your mobile operator . • Click the Menu button (page 7) and select Configuration fr om the menu. • Select the Mobile tab. • Click the Change Pin Code button. • T ype your existing PIN code in the Curr ent Co[...]

  • Page 24

    18 Connection Log T o monitor the duration of your connection and data transferr ed, you can view connection statistics thr oughout the month. Y ou can reset the Data and T ime counters at any time. Please note that the usage information shown in MobiLink may be dif ferent fr om that shown on your bill. • Click the Menu button (page 7) and select[...]

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    19 SMS Basics Y our Merlin XU870 is equipped to send and r eceive SMS. This feature may or may not be available, depending on your mobile operator . Click the SMS button on the MobiLink contr ol panel to open the SMS window . 1 Inbox Messages you receive on your Merlin XU870. 2 Outbox Messages waiting to be sent. 3 Sent Messages sent on your Merlin[...]

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    20 Read messages An envelope icon will display in the top right cor ner of the MobiLink contr ol panel when you receive a new message. • Select the r equired folder . • Select the message you want to r ead in the top panel (Summary). The messages displays in the bottom panel (Message). select the message selected message displays here[...]

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    21 Send messages The length of outgoing messages is limited to 160 characters. If your message is longer than this, it will be sent in multiple messages. • Click the New SMS/Email Message button. • In the To box, type the phone number of the r ecipient. If you ar e sending the message to more than one person, separate the names or phone numbers[...]

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    22[...]

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    23 Addr ess Book Basics T ired of typing the same email addr ess or phone number every time you send an SMS? W ant to send an SMS r egularly to a gr oup of friends? Use the Addr ess Book to set up contact information. Y ou can also send an SMS to a contact in your Addr ess Book without opening the SMS window . T o open the Addr ess Book, click t[...]

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    24 Add a new contact A display name is r equired for each contact. Be sur e to include the corr ect phone number for your contact. • Select either Windows Addr ess Book or SIM fr om the Address Book list. • Click the New Entry button. • T ype the contact name in the Display Name box. • T ype the phone number in the Mobile Number box. • Cl[...]

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    25 Add a new gr oup Gr oups are useful when you want to send an SMS to several contacts at once. Cr eate a group name and then add individual contacts fr om your Addr ess Book to the group. T o send an SMS to the gr oup, just enter the name of the gr oup in the T o box. • Select Global Group Contacts fr om the Addr ess Book list. • Click the Ne[...]

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    26[...]

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    27 T r oubleshooting Why can’ t I install MobiLink? Y ou might not have administrative privileges. Contact your system administrator , if applicable, or log on to your computer as an administrator and cr eate a user account with administrator privileges. Why do I see the message “No car d detected” when I run MobiLink? This can happen for any[...]

  • Page 34

    28 W indows did not install the drivers for your XU870 corr ectly . • Rightclick on the My Computer icon on your desktop and select Manage fr om the shortcut menu. • Select D D e e v v i i c c e e M M a a n n a a g g e e r r . • Click the plus sign (+) next to M M o o d d e e m m s s .[...]

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    29 If you see a yellow exclamation mark (!) or r ed x beside any device, try the following: • Restart your computer . OR • Choose StartSettingsControl PanelAdd or Remove Pr ograms . Note: Make sur e your XU870 is in the ExpressCar d slot. • Select MobiLink and click Remove . • Remove your XU870 fr om the ExpressCar d slot. • Re?[...]

  • Page 36

    30 Why do I see the message “SIM not found” when I run MobiLink? Y our SIM car d uses contact points to connect with your XU870. T ake car e not to touch or damage the contact points. Use the orientation notch as a guide to pr operly insert the SIM. Why does the LED flash r ed? This happens when your SIM car d is locked. Enter your PIN code whe[...]

  • Page 37

    31 Why can’ t I browse the web? Check your server settings. • Start Inter net Explor er . • Choose T oolsInter net Options . • Click on the C C o o n n n n e e c c t t i i o o n n s s tab . • Doubleclick on 3 3 G G C C o o n n n n e e c c t t i i o o n n * * . * This field name will vary , depending on your service pr ovider .[...]

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    32 • If you ar e using a proxy server , select the appropriate boxes .[...]

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    33 Glossary Attached When your Merlin XU870 has found a cellular network and has r egistered to it, the LED will flash (see page 47). In this state you can send and r eceive SMS. However , to pass data (i.e., surf the web or check your email), you must be connected. APN Access Point Name. Pr ovides routing information for GPRS. The APN consists [...]

  • Page 40

    34 EDGE Enhanced Data GSM Envir onment OR Enhanced Data for Global Evolution. EDGE is an enhanced version of GPRS that enables the delivery of multimedia and other br oadband applications to mobile devices. It is designed to deliver data downloads at rates up to 237 kbps and is consider ed an evolutionary step to 3G/UMTS. Fir ewall A hardwar e or s[...]

  • Page 41

    35 Kbps Kilobits (1024 bits) per second  rate of data flow . LAN Local Ar ea Network. A data network confined to limited ar ea with moderate to high data rates. Mbps Megabits (1,048,576 bits) per second  rate of data flow . MB Megabyte. A unit of data equal to appr oximately 1 million bytes. NDIS Network Driver Interface Specification. A W in[...]

  • Page 42

    36 Pr oxy A firewall mechanism that r eplaces the IP addr ess of a host on the inter nal (protected) network with its own IP addr ess for all traffic passing thr ough it. SMS Short Messaging Service. Short text messages of no mor e than 160 characters sent and received by br oadband devices. TCP/IP T ransmission Contr ol Protocol/Internet Protocol.[...]

  • Page 43

    37 Safety Information Important Notice Due to the transmission and r eception properties of cellular communications, data can occasionally be lost or delayed. This can be due to the variation in radio signal str ength that results fr om changes in the characteristics of the radio transmission path. Although data loss is rar e, the environment wher [...]

  • Page 44

    38 Wher e explosive atmospheres may be pr esent. •D o not operate your XU870 in any ar ea where a potentially explosive atmospher e may exist. Sparks in such ar eas could cause an explosion or fire r esulting in bodily injury or even death. Be awar e and comply with all signs and instructions. • Users ar e advised not to operate the XU870 while[...]

  • Page 45

    39 On an air craft, either on the ground or airborne. • In addition to F AA r equirements, many airline r egulations state that you must suspend wir eless operations before boar ding an airplane. Please ensure that the host device is tur ned of f and your XU870 is removed fr om the card slot prior to boar ding aircraft in or der to comply with th[...]

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    40[...]

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    41 Regulatory Notices CE Marking This device has been tested to and conforms to the r egulatory r equirements of the Eur opean Union and has attained CE Marking. The CE Mark is a conformity marking consisting of the letters "CE". The CE Mark applies to pr oducts regulated by certain Eur opean health, safety and envir onmental protection l[...]

  • Page 48

    42 Federal Communications Commission Notice (FCC  United States) Electr onic devices, including computers and wireless modems, generate RF energy incidental to their intended function and ar e ther efore subject to FCC rules and r egulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital de[...]

  • Page 49

    43 This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interfer ence. 2. This device must accept any interfer ence received, including interfer ence that may cause undesired operation. W ARNING: DO NOT A TTEMPT TO SERVICE T[...]

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    44 This pr oduct has been evaluated for SAR and meets the FCC Guidelines for exposur e to radio waves. FCC Equipment Authorization ID: NBZNRMXU870 Y our wir eless modem is a radio transmitter and receiver . It is designed and manufactur ed not to exceed the exposure limits for radio fr equency (RF) energy set by the Federal Communications Commis[...]

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    45 Befor e this device is made available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the gover nmentadopted r equirement for safe exposur e. The tests are performed in positions and locations (for example, at the ear or wor n on the body) as r equired by the FCC for each mod[...]

  • Page 52

    Specifications T echnology/Bands • T riband HSDP A/UMTS  850/1900/2100 MHz • Quadband EDGE/GPRS  850/900/1800/1900 MHz Data Speeds • 3.6 Mbps peak download & 384 kbps Uplink • Firmware upgrade for 7.2 Mbps peak download Dimensions and Weight • 112 mm x 34 mm x 5.0 mm • 39 grams Power consumption • V oltage 3.3 v (nomin[...]

  • Page 53

    47 LED States LED Color LED State Description RED SIM Error Flashing: SIM card may be missing or inserted incorrectly . No Service Solid: GPRS/EDGE/UMTS/HSDP A cellular service is currently not available. GREEN GPRS Flashing: GPRS service is available. Solid: Connected to a network using GPRS. VIOLET EDGE Flashing: EDGE service is available. Solid:[...]