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The rules should oblige the seller to give the purchaser an operating instrucion of Oki 2010, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Oki 2010 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Oki 2010. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Oki 2010 should contain:
- informations concerning technical data of Oki 2010
- name of the manufacturer and a year of construction of the Oki 2010 item
- rules of operation, control and maintenance of the Oki 2010 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Oki 2010 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Oki 2010, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Oki service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Oki 2010.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Oki 2010 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Page: 1 Service Guide OJ2010 Chapter 0 About This Manual OKIJET 2010 InkJet Printers Adobe Acrobat printable reference copy of the OKIDATA Service Training Manual. 09/17/97 Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 300 dpi, which is ideal for printing, but does not view on most d[...]
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Page 2
Table of Contents Page Service Guide OJ2010 0 About This Manual Front Cover 1 Copyright 2 1 Product Specifications 1.1 Overview 3 1.2 Physical Specifications 4 1.3 Power Requirements 5 1.4 Environmental Conditions 6 1.5 Agency Approvals 7 1.6 Operational Specifications 8 ....1.6.06 Paper Loading 9 ........Auto Feed 10 ........Manual Feed 11 ....1.6[...]
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Page 3
Table of Contents Page 2.2 Mechanical Operation - Paper Feed 40 ....2.2.02 Paper Feed Methods 41 ....2.2.03 Paper Feed Path 42 ....2.2.04 Paper Loading 43 ........Envelope Orientation 44 ........Auto Feed 45 ........Manual Feed 46 ....2.2.05 Printhead Mechanism 47 ....2.2.06 Print Modes 48 ....2.2.07 Print Resolution 49 ....2.2.08 Print Speed 50 ..[...]
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Page 4
Table of Contents Page ....3.2.25 Pick Roll Hub, Shaft, And Envelope Bucklers 82 ....3.2.26 Power Supply 83 ....3.2.27 Printhead Cable And Paper Deflector 84 ....3.2.28 Printhead Carrier Assembly 85 ....3.2.29 Printhead Rubber Backer 86 ....3.2.30 Rear Cover 87 ....3.2.31 Right Side Frame Assembly 88 ....3.2.32 Small Feed Roll Shaft, Rollers, And F[...]
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Page 5
Table of Contents Page ....4.6.02 Power On Self Test (Post) Sequence 125 ....4.6.03 Symptom Lists 126 4.7 Repair Analysis Procedures (Raps) - Using The Raps 127 ....4.7.02 Rap Index 128 ........RAP 01: Envelope Feed Service Check 129 ........RAP 02: First Print Line Service Check 130 ........RAP 03: Maintenance Service Check 131 ........RAP 04: Pap[...]
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Page 6
Table of Contents Page ....B.2.08 Sheet Feeder 167 ....B.2.09 Maintenance Station 168 ....B.2.10 Packing Materials 169 ....B.2.11 Consumables 170 ....B.2.12 Documentation 171 ....B.2.13 Service Training Kit Revision List 172[...]
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Page 7
Page: 2 Service Guide OJ2010 Chapter 0 About This Manual Copyright This document may not be reproduced without the written permission of Okidata Sales and Product Training. Every effort has been made to ensure the accuracy of the information contained in this training course. Okidata is not responsible for errors beyond its control. © 1995 by Okid[...]
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Page 8
Page: 3 Service Guide OJ2010 Chapter 1 Product Specifications 1.1 OVERVIEW 1.1.01 General Information The OkiJet 2010 is the first thermal inkjet product to wear the Okidata name badge. The unit is a fully featured Windows-based, inkjet printer. This product is a Graphics Device Interface (GDI) printer. Data leaving the computer is "preformatt[...]
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Page 9
Page: 4 Service Guide OJ2010 Chapter 1 Product Specifications 1.2 PHYSICAL SPECIFICATIONS 1.2.01 Dimensions Width: 17.2 inches (43.6 centimeters) Depth: 23.3 inches (59.1 centimeters) Height: 13.5 inches (34.3 centimeters) 1.2.02 Printer Weight 9.4 pounds (4.3 kilograms) with no ink cartridges installed 9.75 pounds (4.42 kilograms) with two ink car[...]
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Page 10
Page: 5 Service Guide OJ2010 Chapter 1 Product Specifications 1.3 POWER REQUIREMENTS 1.3.01 Input Power 90 to 259 volts, AC 1.3.02 Power Consumption Voltage Range : 120/220/240 The numbers listed below are estimates. less than 2 W - Power OFF 7.5 W - Idle Mode 12 W - Printing Mode Average 25 W - Printing Mode Peak 1.3.03 Power Frequency 50/60 Hz 1.[...]
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Page 11
Page: 6 Service Guide OJ2010 Chapter 1 Product Specifications 1.4 ENVIRONMENTAL CONDITIONS 1.4.01 Acoustic Rating Printing - 45 dBA Idle - not measurable 1.4.02 Altitude 10,000 feet (3,048 meters) 1.4.03 Ambient Temperature and Relative Humidity (RH) Operation Temperature: 65 to 80 degrees Fahrenheit (18 to 26.7 degrees Celsius) Relative Humidity: [...]
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Page 12
Page: 7 Service Guide OJ2010 Chapter 1 Product Specifications 1.5 AGENCY APPROVALS 1.5.01 Listings Canadian ICES Class B CE CSA No: CSA Standard C22.2 (220) DEMCO FCC: FCC Class B, Part 15 FEI GS SEMCO UL no: UL Standard No. 478 VCCI Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchang[...]
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Page 13
Page: 8 Service Guide OJ2010 Chapter 1 Product Specifications 1.6 OPERATIONAL SPECIFICATIONS 1.6.01 Emulations Graphics Device Interface (GDI) for Windows HP PCL3 for DOS via Windows MS-DOS prompt 1.6.02 Graphics Resolution 300 (horizontal) x 600 (vertical) dots per inch (DPI) in Black and Color Modes 1.6.03 Interface Bi-Directional Centronics Para[...]
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Page 14
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 15
Page: 9 Service Guide OJ2010 Chapter 1 Product Specifications 1.6.06 Paper Loading Paper is installed face up. The leading edge (top of form) faces down into the printer. The aligned edge of the paper is to the right side of the printer (when the operator is facing the front of the unit. Also refer to the Users Guide for information on paper loadin[...]
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Page 16
Page: 10 Service Guide OJ2010 Chapter 1 Product Specifications Auto Feed Step Number 1. Fold down the automatic sheet feeder access cover. 2. Adjust the paper guides to the width of the paper. 3. Once the paper guides are adjusted, slide the paper into the automatic sheet feeder. IMPORTANT: The side of the paper to be printed on MUST face the front[...]
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Page 17
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. ( http://bpx.okidata.com)[...]
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Page 18
Page: 11 Service Guide OJ2010 Chapter 1 Product Specifications Manual Feed Step Number 1. Paper to be loaded into the manual slot is placed against the Automatic Sheet Feed Access cover, shown in gray. 2. Slide the manual feed support lever to the right, to the approximate width of the page / envelope being inserted. The RIGHT SIDE of the document [...]
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Page 19
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 20
Page: 12 Service Guide OJ2010 Chapter 1 Product Specifications 1.6.07 Print Method Thermal InkJet InkJet printers work by spraying liquid ink onto the print media. The inkjet printhead-to-media gap is very small. A crease or sharp edge on the paper may damage the inkjet head. Paper dust or other contaminants can clog the inkjet nozzles on the print[...]
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Page 21
Page: 13 Service Guide OJ2010 Chapter 1 Product Specifications 1.6.08 Print Modes Black Draft Black Letter Quality Full Color 1.6.09 Print Resolution 300 (horizontal) x 600 (vertical) dots per inch (DPI) in Black and Color Modes Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BP[...]
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Page 22
Page: 14 Service Guide OJ2010 Chapter 1 Product Specifications 1.6.10 Print Speed 3 pages per minute in Black Draft Mode. 2 pages per minute in Black Letter Quality Mode. 2 to 4 pages per minute in Full Color Mode. Graphics Device Interface (GDI) When working with a GDI printer, data leaves the computer "pre-formatted" for the printer. Ve[...]
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Page 23
Improving Performance A GDI printer is the only type of printer that improves (up to the printers maximum rated performance) with the host computers improvement. In the example, a 25 MHz. 80386 system was compared to a 66 MHz 80486 system. Performance gains come from improving the computer, not by adding extras to the printer. Upgrades will improve[...]
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Page 24
Page: 15 Service Guide OJ2010 Chapter 1 Product Specifications 1.7 PRINT MEDIA (PAPER) SPECIFICATIONS CAUTION: For best results when printing with color, use coated paper. Paper types that work well with the color print cartridge may not work well with the black print cartridge. Since the quality of plain paper varies widely, test the print quality[...]
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Page 25
Page: 16 Service Guide OJ2010 Chapter 1 Product Specifications 1.7.02 Length Note: The recommended length is specific to paper type. Auto Minimum 5 inches (127 millimeters) Maximum 14.33 inches (364 millimeters) Manual Minimum 5 inches (127 millimeters) Maximum 14.33 inches (364 millimeters) 1.7.03 Number of Copies Original (One) 1.7.04 Thickness P[...]
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Page 26
Page: 17 Service Guide OJ2010 Chapter 1 Product Specifications 1.7.05 Weight Note: The recommended weight is specific to paper type and paper feed path. Auto 16 to 24 lb. (60 to 90 g/m 2 ) Manual 16 to 32 lb. (60 to 120 g/m 2 ) Recommended 20 lb. (75 g/m 2 ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA[...]
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Page 27
Page: 18 Service Guide OJ2010 Chapter 1 Product Specifications 1.7.06 Width Note: The recommended width is specific to paper type and paper feed path. Auto Normal 3.5 to 8.5 (88.9 to 215.9 millimeters) Heavy weight / stiff 3 to 8 inches (76.2 to 215.9 millimeters) Manual 3 to 9 inches (76.2 to 228.6 millimeters) Copyright 1997, Okidata, Division of[...]
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Page 28
Page: 19 Service Guide OJ2010 Chapter 1 Product Specifications Card Stock (Index Cards) Weight: 16 to 24 lbs. (60 to 90 g/m 2 ) Width: 3 to 8 inches (76.2 to 215.9 millimeters) Length: 5 to 14.33 inches (127 to 364 millimeters) Thickness: .0028 to 0.020 inches (0.071 to 0.50 millimeters) Paper Feed Path: Auto Manual Up to 15 cards (depending on thi[...]
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Page 29
Page: 20 Service Guide OJ2010 Chapter 1 Product Specifications Cut Sheet Weight: 16 to 32 lbs. (60 to 120 g/m 2 ) Width: 3 to 9 inches (76.2 to 228.6 millimeters) Length: 5 to 14.33 inches (127 to 364 millimeters) Thickness: 0.0028 to .0075 inches (0.071 to 0.191 millimeters) Paper Feed Path: Manual Copyright 1997, Okidata, Division of OKI America,[...]
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Page 30
Page: 21 Service Guide OJ2010 Chapter 1 Product Specifications Envelopes Notes: Envelopes are ONLY printed in landscape mode Envelopes are ONLY printed in landscape left (90 degree clockwise rotation). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this [...]
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Page 31
Page: 22 Service Guide OJ2010 Chapter 1 Product Specifications Auto Feed Weight: 20 to 24 lbs. (75 to 90 g/m 2 ) Width: 3 to 8 inches (76.2 to 215.9 millimeters) Length: 5 to 14.33 inches (190.5 to 364 millimeters) Size: Thickness: .003 to .024 inches (0.071 to 0.60 millimeters) Paper Feed Path: Auto Copyright 1997, Okidata, Division of OKI America[...]
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Page 32
Page: 23 Service Guide OJ2010 Chapter 1 Product Specifications Manual Feed Weight: 20 to 28 lbs. (75 to 105 g/m 2 ) Width: 3 to 9 inches (76.2 to 228.6 millimeters) Length: 7.5 to 14.33 inches (190.5 to 364 millimeters) Size: Thickness: .003 to .024 inches (0.071 to 0.60 millimeters) Paper Feed Path: Manual Copyright 1997, Okidata, Division of OKI [...]
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Page 33
Page: 24 Service Guide OJ2010 Chapter 1 Product Specifications Orientation Orientation is landscape left (90 degree clockwise rotation) Envelopes feed lengthwise. Envelopes feed face-up. Close envelope flaps before feeding When using the manual tray, line up the envelope with its right edge to the edge location symbol. Copyright 1997, Okidata, Divi[...]
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Page 34
Page: 25 Service Guide OJ2010 Chapter 1 Product Specifications Labels Notes: The page size for labels is limited to letter and A4. For best results, DO NOT use labels with a slick backing material. For best results, DO NOT print within 0.04 inches (1 millimeter) of the die cut. Acrylic-based labels are preferred. Adhesive MUST NOT extend to within [...]
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Page 35
Manual Paper 32 to 49 lb. (120 to 185 g/m2) Polyester 59 lb. (220 g/m2) Vinyl 80 lb. (300 g/m2) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 36
Page: 26 Service Guide OJ2010 Chapter 1 Product Specifications Transparency NOTES: In general, only specially coated transparencies are recommended for use in inkjet printers. Select transparencies specifically designed for inkjet printers. The time required for the ink to dry on a transparency may be very long. Special precautions may be required.[...]
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Page 37
Page: 27 Service Guide OJ2010 Chapter 1 Product Specifications 1.8 MEMORY SPECIFICATIONS 1.8.01 General Information The unit uses the resources of the personal computer (PC) for most functions. Okidata recommends the configuration listed below. 386 or faster IBM PC Windows 3.1 (or higher) Windows Applications Software Four Megabytes Random Access M[...]
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Page 38
Page: 28 Service Guide OJ2010 Chapter 1 Product Specifications 1.9 CONSUMABLES 1.9.01 Black Print Cartridge 56 Nozzles Black ink Average Life (Ink Saver OFF): 1000 pages at 5% coverage 1.9.02 Color Print Cartridge 48 Nozzles 16 each Cyan, Magenta, and Yellow Color Ink Average Life (Ink Saver OFF): 200 pages at 15% coverage of seven colors NOTE: The[...]
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Page 39
Page: 29 Service Guide OJ2010 Chapter 1 Product Specifications 1.10 OPTIONS 1.10.01 General Information At this time, no options are available for the unit. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 40
Page: 30 Service Guide OJ2010 Chapter 1 Product Specifications 1.11 RELIABILITY 1.11.01 Mean Time Before Failure (MTBF) Approximately 25,000 hours Approximate maximum usage: 1,000 pages / month 1.11.02 Mean Time To Repair (MTTR) Approximately 36 minutes to major sub-assembly level 1.11.03 Print Cartridge Life Black Print Cartridge Average Life (Ink[...]
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Page 41
Page: 31 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1 ELECTRICAL OPERATION 2.1.01 General Information The OkiJet 2010 is a fully featured Windows-based, inkjet printer. This product is a Graphics Device Interface (GDI) printer. Data leaving the computer is "pre-formatted" for the printer. Very little printer circuitry is req[...]
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Page 42
Page: 32 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.02 Emulations The unit is capable of the emulations listed below. Graphics Device Interface (GDI) for Windows HP PCL3 for DOS via Windows MS-DOS prompt Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for an[...]
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Page 43
Page: 33 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.03 Interface Bi-Directional Centronics Parallel Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 44
Page: 34 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.04 Memory The unit uses the resources of the personal computer (PC) for most functions. Okidata recommends the configuration listed below. 386 or faster IBM PC Windows 3.1 (or higher) Windows Applications Software Four Megabytes Random Access Memory (RAM) Five Megabytes Hard Disk S[...]
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Page 45
Page: 35 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.05 Operator Panel There is a minimal operator panel. The unit is controlled via software in the computer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidat[...]
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Page 46
Page: 36 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.06 Parallel Port The parallel port may be checked by running the Parallel Port Test. Refer to Section 3.3 of this Service Handbook for further information. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) fo[...]
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Page 47
Page: 37 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.07 Power On Self Test (POST) Sequence When the printer is powered ON, the Power On Self Test (POST) Sequence occurs. Correct POST The correct POST sequence is listed below. 1. The power light comes on. 2. The carrier moves over the maintenance station and seals the printheads. 3. T[...]
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Page 48
Page: 38 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.08 Power Supply The power supply board is a universal switching power supply. Incoming ac voltage is converted to dc voltage, which is then supplied to the system board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exc[...]
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Page 49
Page: 39 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.09 System Board The system board controls all printer functions not controlled by the computer. U56 on the system board is the code module (EPROM). When replacing the system board, be sure to remove the EPROM. Replacement boards are shipped without the EPROM. Removing the system bo[...]
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Page 50
Page: 40 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2 MECHANICAL OPERATION 2.2.01 Paper Feed Paper feeding is performed by the large and small feed roll assemblies, which are driven by the paper feed motor assembly and the pick roll assembly. At the beginning of the paper feed operation, the paper feed motor reverses momentarily to al[...]
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Page 51
Page: 41 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.02 Paper Feed Methods The unit can feed the print media two ways: auto and manual. Auto Holds up to 150 sheets (depending on thickness) in the Automatic Sheet Feeder Holds up to 15 envelopes (depending on thickness) in the standard feeder Manual Copyright 1997, Okidata, Division of[...]
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Page 52
Page: 42 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.03 Paper Feed Path The unit feeds the printer media (paper) in a Lazy "L" path. The paper bends approximately 75 degrees. The gentle bend allows the OkiJet 2010 to have fewer paper jams. The unit also handles a wide variety of size and weight print media. The path is the [...]
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Page 53
Page: 43 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.04 Paper Loading Paper is installed face up. The leading edge (top of form) faces down into the printer. The aligned edge of the paper is to the right side of the printer (when the operator is facing the front of the unit. Also refer to the Users Guide for information on paper load[...]
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Page 54
Page: 44 Service Guide OJ2010 Chapter 2 Principles of Operation Envelope Orientation Orientation is landscape left (90 degree clockwise rotation) Envelopes feed lengthwise. Envelopes feed face-up. Close envelope flaps before feeding When using the manual tray, line up the envelope with its right edge to the edge location symbol. Copyright 1997, Oki[...]
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Page 55
Page: 45 Service Guide OJ2010 Chapter 2 Principles of Operation Auto Feed Step Number 1. Fold down the automatic sheet feeder access cover. 2. Adjust the paper guides to the width of the paper. 3. Once the paper guides are adjusted, slide the paper into the automatic sheet feeder. IMPORTANT: The side of the paper to be printed on MUST face the fron[...]
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Page 56
Page: 46 Service Guide OJ2010 Chapter 2 Principles of Operation Manual Feed Step Number 1. Paper to be loaded into the manual slot is placed against the Automatic Sheet Feed Access cover, shown in gray. 2. Slide the manual feed support lever to the right, to the approximate width of the page / envelope being inserted. The RIGHT SIDE of the document[...]
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Page 57
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 58
Page: 47 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.05 Printhead Mechanism The printhead is part of the print cartridge. It is replaced when the print cartridge is replaced. The OkiJet 2010 is a thermal inkjet printer. It sprays liquid ink onto the print media. The inkjet printhead-to-media gap is very small. A crease or sharp edge [...]
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Page 59
NEVER refill or use refilled print cartridges. Refilling empty print cartridges with unapproved ink will invalidate the warranty. Incompatible inks can cause damage to the printhead or printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material[...]
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Page 60
Page: 48 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.06 Print Modes The unit is capable of the print modes listed below. Black Draft Black Letter Quality Full Color Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.[...]
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Page 61
Page: 49 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.07 Print Resolution The units print resolution is 600 by 300 dots per inch. Dual printhead design allows the unit to print color and true black without changing printheads. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner [...]
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Page 62
Page: 50 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.08 Print Speed The unit is capable of the print speeds listed below. 3 pages per minute in Black Draft Mode. 2 pages per minute in Black Letter Quality Mode. 2 to 4 pages per minute in Full Color Mode. Graphics Device Interface (GDI) When working with a GDI printer, data leaves the[...]
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Page 63
In the example, a 25 MHz. 80386 system was compared to a 66 MHz 80486 system. Performance gains come from improving the computer, not by adding extras to the printer. Upgrades will improve the customers computer system and the performance of the OkiJet 2010. Upgrading to Pentium will allow software speeds and print speeds to increase (up to the max[...]
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Page 64
Page: 51 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.09 Print Quality Enhancement Technique (PQET) [Edge Smoothing] The unit utilizes an edge smoothing technique called Print Quality Enhancement Technique (PQET). This technique reduces the "jaggies" seen in slanted (italics) character set printouts. Copyright 1997, Okidata,[...]
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Page 65
Page: 52 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.10 Spacing Spacing is performed when the encoder card drives the print cartridge along the carrier guide rod, parallel to the print media. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to [...]
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Page 66
Page: 53 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.11 Maintenance Station The maintenance station has two functions. 1. It cleans the printhead nozzles during the print operation. 2. It seals the printhead when it is not being used. This prevents the nozzles from drying. Maintenance Station Assembly The carrier moves to the right o[...]
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Page 67
Page: 54 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.1 OVERVIEW 3.1.01 General Information This section lists the parts replacement, adjustment, cleaning, lubrication, and shipping procedures. Disassembly should not be performed unless absolutely necessary. NEVER perform disassembly on a malfunctioning unit until you have followed [...]
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Page 68
Page: 55 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.1.02 Maintenance Items The following items are required to service the unit. Disassembly / Adjustments #1 Phillips Screwdriver (with magnetic tip) Straight-slot Screwdriver Needle Nose Pliers (4 inch) Digital Multimeter Cleaning / Lubrication Water Cloth (soft and lint-free) All-[...]
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Page 69
Page: 56 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.1.03 Maintenance Precautions 1. Do not disassemble the unit if it is operating normally. 2. Before starting disassembly and assembly, always power OFF the unit and detach the AC power cord. 3. Detach the interface cable, if installed. 4. Do not remove parts unnecessarily. Try to [...]
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Page 70
14. Perform the Nozzle Test when any of the following occur. Refer to Section 3.3 of this Service Handbook . The nozzles appear to be clogged. Characters are not printing properly. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx[...]
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Page 71
Page: 57 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2 DISASSEMBLY/ASSEMBLY PROCEDURES General Information This section contains the printer disassembly procedures. Only the removal procedures are explained here. Reverse the procedure for the installation. At the bottom of each procedure is a listing of the parts covered in that pr[...]
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Page 72
Page: 58 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.01 Preliminary Items 1. Power OFF the unit. 2. Remove any paper. 3. Detach the AC power cord, if installed. 4. Detach the parallel interface cable, if installed. NOTE: The AC power cord IS NOT supplied with the printer. It must be purchased separately. The parallel interface ca[...]
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Page 73
Page: 59 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.02 Base Assembly 1. Remove the preliminary items. . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . (3.2.30 ) 4. Disconnect the power supply connector at the system board. Not shown 5. Unla[...]
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Page 74
When installing the machine on the base assembly, be sure to connect the ejectors to the large feed roll shaft. P/N 50220101 Assembly: Base RSPL B.2.02 Includes the parts listed below. P/N N/A Exit Tray B.2.02 P/N N/A Feet B.2.02 P/N 50516901 Gutter Pad: Base Assembly RSPL B.2.02 Copyright 1997, Okidata, Division of OKI America, Inc. All rights res[...]
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Page 75
Page: 60 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.03 Carrier Belt 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the carrier frame assembly. . . . (3.2.04 ) 4. To release the tension on the belt, push the idler pulley tension assembly (1[...]
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Page 76
Page: 61 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.04 Carrier Frame Assembly[...]
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Page 77
1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the base assembly. . . . . . . . . . . . . (3.2.02 ) 5. Disconnect the paper feed motor connector from the system board. Not shown 6. Remove the f[...]
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Page 78
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 79
Page: 62 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.05 Carrier Transport Motor 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Disconnect the transport motor connector from the system board. Not shown 4. Remove the belt (1) from the transport moto[...]
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Page 80
Page: 63 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.06 Code Module / EPROM 1. Remove the preliminary items. (3.2.01 ) 2. Remove the front cover. (3.2.12 ) 3. Remove the rear cover. (3.2.30 )[...]
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Page 81
4. Gently pry the code module (EPROM) from the system board. NOTES: Note the position of the notch in the module. The notch is down. Removing the system board resets the head to head and bi-directional printing alignments to factory defaults. The end user performs these alignments through the User Software Utility. Refer to the Users Guide for deta[...]
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Page 82
Page: 64 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.07 Edge Guide Assemblies and Paper Load Shaft 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the carrier frame assembly. [...]
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Page 83
Includes Spring: Left Paper Load (PP) B.2.08 Spring: Right Paper Load (PP) B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 84
Page: 65 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.08 Ejectors 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Unlatch the ejectors (1) from the large feed roll shaft (2) by pushing down on the ejectors where they grip the large feed roll shaft. [...]
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Page 85
Page: 66 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.09 Encoder Card 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the printhead carrier assembly. (3.2.28 ) 4. Disconnect the printhead cable (1) from the encoder card (2). 5. Remove the scr[...]
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Page 86
Page: 67 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.10 Encoder Strip 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the printhead carrier assembly. (3.2.28 ) 4. Gently release the tension on the encoder strip (1) by flexing the encoder str[...]
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Page 87
Page: 68 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.11 Feed Arm Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the C-clip (1) from the feed arm (2). 5. Remove the a[...]
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Page 88
Page: 69 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.12 Front Cover 1. Remove the preliminary items. (3.2.01 ) 2. Place a straight-slot screwdriver in slot A and release the cover latches. 3. Slide the cover in the direction of Arrow B and remove the cover (1). Installation Slide the cover over the matching pieces on the bottom c[...]
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Page 89
Page: 70 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.13 Gutter Pad 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the base assembly. . . . . . . . . . . . . (3.2.02 ) 5. Scra[...]
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Page 90
Page: 71 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.14 Inside Idler Gears 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the printer from the base assembly. 5. Remove the pa[...]
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Page 91
Page: 72 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.15 Large Feed Roller 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the carrier frame assembly. . . . (3.2.04 )[...]
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Page 92
5. Use a small straight-slot screwdriver to break the four prongs of the small compound gear. 6. Remove the small compound gear. 7. Release the large feed roller (B/M) assembly (2) from the four mounting clips and remove the large feed roller assembly from the mid frame. 8. Spread the right side frame (3) and remove the large feed roll. NOTE: Insta[...]
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Page 93
Page: 73 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.16 Large Outside Gear 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the carrier frame assembly. . . . (3.2.04 ) 5. Remov[...]
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Page 94
P/N N/A C-Clip (PP) RSPL B.2.04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 95
Page: 74 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.17 Left Side Frame Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ( )) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ( )) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ( )) 4. Remove the carrier frame assembly. . . . (3.[...]
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Page 96
P/N 50409601 Assembly: Large Feed Roller B/M RSPL B.2.08 Includes the part listed below. P/N N/A Gear: Small Compound B.2.04 P/N N/A Screw: Side Frame (PP) B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 97
Page: 75 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.18 Maintenance Station Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the screw (1) from the maintenance assembl[...]
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Page 98
Partner Exchange (BPX) for any updates to this material. ( http://bpx.okidata.com)[...]
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Page 99
Page: 76 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.19 Maintenance Wipers and Caps 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Push the carrier to the left, away from the maintenance station. 4. Gently pull the caps and wipers (1) off of their[...]
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Page 100
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 101
Page: 77 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.20 Manual Insert Tray 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ( ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ( ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ( ) 4. Remove the paper load door. . . . . . . . . . . (3.2.[...]
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Page 102
Page: 78 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.21 Mid Frame Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the carrier frame assembly. . . . (3.2.04 ) 5. Remov[...]
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Page 103
Page: 79 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.22 Paper Feed Motor 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the carrier frame assembly. . . . (3.2.04 ) NOTE: Be s[...]
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Page 104
Includes the three parts listed below. P/N N/A Motor Gear RSPL B.2.04 P/N N/A Paper Feed Motor RSPL B.2.04 P/N N/A Toroid RSPL B.2.04 P/N 58237001 Packet: Accessory Parts RSPL B.2.04 Includes the part listed below. P/N N/A Screw: Paper Feed Motor Mounting (PP) RSPL B.2.04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. S[...]
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Page 105
Page: 80 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.23 Paper Guide and End of Form (EOF) Flag Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the carrier frame assem[...]
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Page 106
P/N 51018101 Assembly: Paper Guide RSPL B.2.04 Includes the parts listed below. P/N N/A EOF Flag RSPL B.2.04 P/N N/A Spring RSPL B.2.04 P/N 58237001 Packet: Accessory Parts RSPL B.2.04 Includes the part listed below. P/N N/A Spring: Small Feed Roll (PP) RSPL B.2.04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the [...]
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Page 107
Page: 81 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.24 Paper Load Door 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Spread the left side frame (1) where it joins the paper load door (left) assembly (2) and remove the door. P/N 53075101 Assembly: Paper Load Door (Left) RSPL B.2.08 Copyright 1997, Okidata, Divis[...]
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Page 108
Page: 82 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.25 Pick Roll Hub, Shaft, and Envelope Bucklers 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the paper load door. . . . [...]
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Page 109
P/N 58237001 Packet: Accessory Parts RSPL B.2.08 Includes the part listed below. P/N N/A Spring: Pick Roll Clutch (PP) RSPL B.2.08 P/N N/A E-Ring (PP) RSPL B.2.08 P/N N/A Spacer (PP) RSPL B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this materia[...]
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Page 110
Page: 83 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.26 Power Supply 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the base assembly. . . . . . . . . . . (3.2.02 ) 5. Push d[...]
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Page 111
Page: 84 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.27 Printhead Cable and Paper Deflector 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the printhead carrier assembly. . . . . (3.2.28 )[...]
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Page 112
NOTE: Note that the printhead cable is routed under the retaining clip on the carrier. 4. Disconnect the printhead cable (1) from the encoder card (2). 5. Separate the cradle (3) from the printhead carrier assembly (4) by pushing out the cradle latches (5). 6. Feed the folded end of the printhead cable through the opening in the carrier assembly an[...]
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Page 113
Page: 85 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.28 Printhead Carrier Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Unlock the four printhead cable connectors and disconnect the printhead cable (1) from the system board. Not shown 4.[...]
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Page 114
P/N N/A Retainer: Right Carrier Guide Rod (PP) RSPL B.2.06 P/N N/A E-Ring: Carrier Guide Rod (PP) RSPL B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 115
Page: 86 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.29 Printhead Rubber Backer 1. Remove the preliminary items. . . . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 )[...]
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Page 116
3. Remove the printhead carrier assembly. . . (3.2.28 ) 4. Separate the cradle (1) from the printhead carrier assembly (2) by pushing out the cradle latches (3). 5. Remove the rubber backer (4) and paper deflector (5) from under the printhead carrier cable (6). NOTE: Installation Use the diagram to assemble the carrier parts in the correct sequence[...]
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Page 117
Page: 87 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.30 Rear Cover 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Place a straight-slot screwdriver in both slots (1) and release the cover latches. 4. Slide the cover (2) up and off the machine. NOT[...]
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Page 118
Page: 88 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.31 Right Side Frame Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the carrier frame assembly. . . . (3.2.04 ) 5[...]
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Page 119
Page: 89 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.32 Small Feed Roll Shaft, Rollers, and Flap 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the carrier frame assembly. . [...]
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Page 120
Page: 90 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.33 System Board 1. Remove the preliminary items. . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . (3.2.12 ) 3. Unlock the four printhead cable connectors and disconnect the printhead cables from the system board (1). 4. Disconnect the other cables from the system bo[...]
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Page 121
Refer to the Users Guide for details. When replacing the system board, be sure to remove the EPROM (Code Module) at U56. Replacement boards are shipped WITHOUT the EPROM. CAUTION: When removing the board, you must follow standard electrostatic sensitive device (ESD) procedures or you may damage the components. P/N 55078701 Board: System (w/o EPROM)[...]
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Page 122
Page: 91 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.3 ADJUSTMENTS 3.3.01 General Information This section contains the procedures for performing adjustments on the printer. These procedures may be required when replacing either consumables or parts. The disassembly/assembly procedures list the required adjustments and refer you to[...]
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Page 123
Page: 92 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.3.02 Printhead Alignment General Information Before performing this adjustment, always verify that the print cartridges are properly installed. Perform the printhead alignment procedure when any of the following occur. NOTE: Place a new print cartridge in the printer before testi[...]
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Page 124
4. Using the printed test page, select the number of the patterns that are aligned correctly. In this example, the correct choices are: 3 for Horizontal Alignment. 4 for Vertical Alignment. 3 for Bi-directional Alignment for both black and color. 5. Enter the number located under each pattern into the boxes on the Align Cartridges Tab. 6. Click OK.[...]
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Page 125
Page: 93 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.3.10 Resets Ink Counter CAUTION: Reset the ink counter ONLY when a NEW print cartridge is installed. DO NOT reset the ink counter when an OLD print cartridge is re-installed. The ink counter is reset as part of the Print Cartridge Replacement procedure. Clicking on New Cartridge [...]
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Page 126
Page: 94 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4 CLEANING WARNING When cleaning the printer, power OFF the printer and detach the AC power cable from the printer and the AC outlet. 3.4.01 General Information An accumulation of paper dust is a frequent cause of print quality problems in a printer. Small pieces of paper can cau[...]
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Page 127
Page: 95 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4.02 Cleaning Schedule Clean when parts are replaced or Clean as needed. *There is no regular schedule for cleaning. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http[...]
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Page 128
Page: 96 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4.03 Cleaning Tools 1. Clean, soft, lint-free cloth 2. Water 3. All-purpose cleaner Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 129
Page: 97 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4.04 Areas to be Cleaned Printer Parts Areas to be Cleaned Action to be Taken Carrier Guide Rod Wipe with a clean soft lint-free cloth dampened with water. Wipe dry. Contacts inside the print cartridge carrier 1. Refer to the Nozzle Test . Cleaning the Carrier Contacts in this se[...]
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Page 130
If ink is spilled, use an absorbent towel to wipe up the ink. Rinse with soap and water. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 131
Page: 98 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4.04 Nozzle Test General Information The Nozzle Test pinpoints and cleans (purges) any clogged nozzles in the print cartridges. After the test is complete, a test line prints. Use the test line to determine if the cleaning process was successful. Perform the Nozzle Test if either[...]
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Page 132
Page: 99 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly Procedure 1. Load paper into the sheet feeder. 2. Open the printer control dialog box. 3. Click on the Cartridges tab. 4. Click on Clean Print Nozzles. 5. The printer feeds a sheet of paper and prints the nozzle test pattern. 6. Examine the test pattern. This example shows a test p[...]
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Page 133
10. If the line is still broken, wipe the nozzles and contacts. Refer to the Wipe the Nozzles and Contacts section of this procedure ( ). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 134
Page: 100 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly Wipe the Nozzles and Contacts Wipe the nozzles and contacts if the print quality does not improve after repeating the Nozzle Test three times. Dried ink may be on the print cartridge. 1. Remove the print cartridge. 2. Use a clean cloth, dampened with water only, to gently clean th[...]
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Page 135
Page: 101 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly Clean the Carrier Contacts Wipe the nozzles and contacts if the print quality does not improve after repeating the Nozzle Test three times. Dried ink may be on the print cartridge. 1. Open the printer control dialog box. 2. Click on the Cartridges tab. 3. Click on Install Black Ca[...]
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Page 136
12. If the print quality does not improve, replace the print cartridge. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page 137
Page: 102 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.5 LUBRICATION 3.5.01 General Information If the lubrication procedures are not performed properly, the printer will require more frequent cleaning. Excessive lubricant attracts dust and accumulations build up quickly. An accumulation of paper dust is a frequent cause of print qu[...]
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Page 138
Page: 103 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.5.02 Lubrication Schedule Lubricate when parts are replaced or Lubricate as needed. *There is no regular schedule for lubrication. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this [...]
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Page 139
Page: 104 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.5.03 Lubrication Types and Amounts Do NOT over-lubricate the printer. Operational problems are caused by excess lubricant. The excess lubricant causes dust to accumulate. These accumulations can jam gears or cause print problems. Copyright 1997, Okidata, Division of OKI America,[...]
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Page 140
Page: 105 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.5.04 Areas Not Lubricated Lubricant should never contact the parts listed below. Carrier Guide Rod Carrier Guide Rod Bearings Electrical Contacts and Connections Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange[...]
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Page 141
Page: 106 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.6 SHIPPING INSTRUCTIONS 3.6.01 Return for Service CAUTION: When shipping the printer, use the original packaging to prevent damage. Be sure to remove the print cartridges. 1. Locate the original packaging or order replacement packaging from Okidata. (Refer to Appendix B ) 2. Rem[...]
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Page 142
Page: 107 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.7 PRINT CARTRIDGE MAINTENANCE 3.7.01 General Information NOTE: DO NOT install the print cartridges in the printer until you are instructed to do so during the installation of the printer software. The information provided in this section is also provided in the Users Guide. The [...]
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Page 143
When the Ink Low message appears for the black cartridge, there is enough ink to print approximately 150 more pages of text. When the Ink Low message appears for the color cartridge, you have enough ink to print approximately 30 pages. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Excha[...]
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Page 144
Page: 108 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.7.02 Installation 1. Make sure that the printer is powered ON. 2. Open the printer access cover. 3. Remove the black print cartridge from its packaging. DO NOT touch the copper-colored area! Hold the cartridge by its plastic surfaces. 4. Carefully remove the tape covering the pr[...]
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Page 145
6. Push back firmly on the handle until the print cartridge snaps into place. If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step. 7. Install the color cartridge using the same steps. Match the color print cartridges green handle to the green color strip on the carrier. As you are facing the printer, t[...]
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Page 146
pattern has a number located beneath it. 11. Using the printed test page, select the number of the patterns that are aligned correctly. In this example, the correct choices are 3 for Horizontal Alignment. 4 for Vertical Alignment. 3 for Bi-directional Alignment for both black and color. 12. Enter the number located under each pattern into the boxes[...]
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Page 147
Page: 109 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.7.03 Replacement NOTE: Be sure to perform all print cartridge replacement steps from start to finish without interruption. If you are interrupted when replacing the print cartridges and leave the print cartridge carrier in the load position for more than three (3) minutes, the c[...]
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Page 148
Black As you are facing the printer, the black print cartridge is installed in the left-hand position. Color Match the color print cartridges green handle to the green color strip on the carrier. As you are facing the printer, the color print cartridge is installed in the right-hand position. 11. Push back firmly on the handle until the print cartr[...]
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Page 149
Page: 110 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.7.04 Disposal CAUTION: DO NOT shake the cartridge. The remaining ink can leak. Before discarding a used print cartridge, place it in a leak-proof bag to contain any remaining ink. If ink is spilled, use an absorbent towel to wipe up the ink. Rinse with soap and water. Copyright [...]
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Page 150
Page: 111 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.1 OVERVIEW 4.1.01 Introduction This section is used to isolate problems to the assembly level. Application problems and detection of faulty components on the printed circuit boards are NOT addressed. When troubleshooting a defective unit, follow these steps. 1. Refer to Section [...]
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Page 151
Page: 112 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.1.02 Printer Serial Number Identification To identify the revision level of a printer, record the serial number from the back of the printer. Refer to the following to decode the serial number. Example: Printer Serial Number: 401A0154693 Date Code 401 (4 = year. 01 = month) Revi[...]
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Page 152
Page: 113 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.1.03 Code Level Identification To identify the code level and code level date, print the Test Page. Refer to Section 4.8 for information on printing the test . The first line of the test page is the code level and the code level date. Header At the top of the test is a header. T[...]
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Page 153
Page: 114 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.2 REPORTING PROBLEMS 4.2.01 General Information Okidata strives to provide accurate and detailed service information through its training materials. Okidata realizes that service technicians have valuable experience, knowledge, and opinions. Okidata strongly encourages you to re[...]
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Page 154
Page: 115 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.2.02 Problem Lists Technicians frequently request a list of common problems specific to a product. Service Training Kits are written before a product is shipped to customers. Therefore, such information is NOT available when a product is first released. However, Okidata wants to[...]
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Page 155
Page: 116 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.2.03 Reporting Methods Okilink II You may use Okilink II to report your findings. Refer to the Course Administration section of this Service Handbook or the Service Center Reference Guide for information on using Okilink II. Course Critique Use the Course Critique to report any [...]
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Page 156
Page: 117 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.3 TROUBLESHOOTING UPDATES 4.3.01 General Information Okidata distributes updated troubleshooting information five ways. Okilink II Faxable Facts Technical Service Bulletins Dealer Technical Support Okidata Service Repair Depots Copyright 1997, Okidata, Division of OKI America, I[...]
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Page 157
Page: 118 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4 TROUBLESHOOTING TIPS 4.4.01 Preliminary Checks 1. The printer can be serviced without being connected to a host computer. 2. Is the product being operated under the proper ambient conditions? 3. Does the paper being used meet the specifications for this product? 4. Have the pr[...]
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Page 158
Page: 119 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4.02 Problem Categories The categories of problems that you might encounter when servicing the printer are listed below. Service Error Indicators (Power ON light flashes) Service Error Indications are displayed as a series of flashes of the Power ON light. There is a pause betwe[...]
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Page 159
Page: 120 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4.03 START HERE Flowchart START Is the Power ON light flashing? YES Count the number of flashes between pauses. Refer to Service Error Indications, Section 4.6 of this Service Handbook . NO The problem may be an intermittent error or the error indicator lights may have been clea[...]
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Page 160
Page: 121 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4.04 Tips for Preventing Image Problems 1. Make sure that the print cartridges are not "used up". If the printer output is faded, install a new print cartridge, then print another sample. 2. Make sure that the paper you are using is within specifications. Paper specifi[...]
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Page: 122 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4.05 Common Problems Use this section to identify and solve common printer problems. Additional troubleshooting information can also be found in the on-line Help provided with the printer control software. The printer can be serviced without being connected to a host computer. 1[...]
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Let the ink dry before handling the paper. In the Printer Setup Dialog box, click the Media / Quality tab, then change Print Quality to Draft. Clean the print cartridge nozzles. Refer to Section 3.4 of this Service Handbook, Print the Nozzle Test . 4. Printer output has characters with white lines. Check the print cartridges. Check the ink level by[...]
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Make sure that the printer power cord is plugged into the printer and the electrical outlet. Make sure that the electrical outlet is working. 11. The printer power light (next to the power switch) does not come on when the printer is powered on. Make sure that the printer power cord is plugged into the printer and the electrical outlet. Make sure t[...]
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Make all printer setting changes in your application if possible. Use the Printer Dialog Boxes to make changes only if your application does not have that option. 17. Printer prints very slowly. NOTE: Graphics print more slowly than text. Change print quality to Draft. In the Printer Setup Dialog box, click the Media / Quality tab, then click the H[...]
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21. Paper fails to feed. Make sure that the paper load door is closed. Remove any obstructions inside the printer. 22. Paper skews or buckles. Make sure that there is not too much paper in the sheet feeder. Make sure that the paper guides do not cause the paper to bow in the sheet feeder. Make sure that you are using the correct type of paper. When[...]
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Page: 123 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.5 ABNORMAL OUTPUT 4.5.01 Output Samples Light Or Blurred Output In the printer setup dialog box: Click the Media / Quality tab, then change the Print Quality setting to something other than Draft. and / or turn the Ink Saver setting off. Click the Image Settings tab, then make a[...]
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or Maximum. Check the paper being used. Make sure that the correct type of paper is being used. Make sure that the paper is straight and unwrinkled. Let the ink dry before handling the paper. In the Printer Setup Dialog box, click the Media / Quality tab, then change Print Quality to Draft. Clean the print cartridge nozzles. Refer to Section 3.4 of[...]
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page: 124 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.6 FAULT ALARMS 4.6.01 General Information The printer can be serviced without being connected to a host computer. When an error condition exists, the Power ON light will flash. The type of error condition can be determined by counting the number of flashes. Refer to the Flashing[...]
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9 79 Replace the Code Module and / or the system board. 10 127 and up Replace the Code Module and / or the system board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page: 125 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.6.02 Power On Self Test (POST) Sequence When the printer is powered ON, the Power On Self Test (POST) Sequence occurs. Correct POST The correct POST sequence is listed below. 1. The power light comes on. 2. The carrier moves over the maintenance station and seals the printheads.[...]
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Page: 126 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.6.03 Symptom Lists Carrier Transport Problems No carrier movement Refer to RAP 09, Transport Service Check, Section 4.7 of this Service Handbook . Slow carrier movement Refer to RAP 09, Transport Service Check, Section 4.7 of this Service Handbook . Carrier stops Refer to RAP 09[...]
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Paper fails to exit. Refer to RAP 04, Paper Feed Service Check, Section 4.7 of this Service Handbook . Noisy paper feed. Refer to RAP 04, Paper Feed Service Check, Section 4.7 of this Service Handbook . Envelopes fail to feed. Refer to RAP 01, Envelope Feed Service Check, Section 4.7 of this Service Handbook . Paper Skews Refer to RAP 05, Paper Pat[...]
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Ink Smearing Refer to RAP 04, Paper Feed Service Check, Section 4.7 of this Service Handbook . Vertical streaks on paper Refer to RAP 04, Paper Feed Service Check, Section 4.7 of this Service Handbook . Print lines crowded Refer to RAP 04, Paper Feed Service Check, Section 4.7 of this Service Handbook . Copyright 1997, Okidata, Division of OKI Amer[...]
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Page: 127 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.7 REPAIR ANALYSIS PROCEDURES (RAPs) 4.7.01 Using the RAPs The printer can be serviced without being connected to a host computer. When using the Repair Analysis Procedures, follow these steps. 1. Go to the Symptoms Lists. Refer to Section 4.6 of this Service Handbook . 2. Find t[...]
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Page: 128 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.7.02 RAP Index Description RAP Number Envelope Feed Service Check 01 First Print Line Service Check 02 Maintenance Service Check 03 Paper Feed Service Check 04 Paper Path Service Check 05 Parallel Port Service Check 06 Power Service Check 07 Print Quality Service Check 08 Transp[...]
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Page: 129 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 01: Envelope Feed Service Check 1. Check the envelope guides. Be sure that the envelope guides have been turned to the envelope load positions. Be sure the envelope guides are against the envelopes. Perform the Paper Feed Service Check. Copyright 1997, Okidata, Division of OKI[...]
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Page: 130 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 02: First Print Line Service Check 1. Check the End of Forms Flag for binds or damage. 2. Check the End of Forms Sensor for dirt. 3. Perform the End of Forms Sensor Test. Refer to Section 4.8 of this Service Handbook . This checks the operation of the end of forms sensor on th[...]
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Page: 131 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 03: Maintenance Service Check Check the maintenance station for worn or broken parts. Check for loose or worn wipers. Check for loose or worn caps. The maintenance station has two functions. 1. It cleans the printhead nozzles during the print operation. 2. It seals the printhe[...]
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Page: 132 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 04: Paper Feed Service Check Does the machine have paper jam problems? YES Perform the following procedures in the listed order. Check the operation of the unit between each step. Check the entire paper path for obstructions. Be sure that the sheet feeder is properly loaded. B[...]
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Pin 3 to Pin 6 If the readings are incorrect, replace the motor. Check for motor pins shorted to the motor housing. If you find a shorted pin, replace the motor. If the problem remains, replace the system board. Although the paper feeds in a forward direction only, the paper feed motor turns in two directions. If the paper feed motor only turns in [...]
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6. Check the sheet feeder. Check the pick rollers for wear or damage. Check the envelope bucklers for wear or damage. Check all the parts inside the left and right edge guides for wear or damage. 7. Check the end-of-forms flag spring. Check the spring for binds or damage. 8. Check the ejectors. After the paper exits from the feed rollers, the paper[...]
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Page: 133 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 05: Paper Path Service Check Examine the machine. Check the entire paper path for obstructions. Be sure that the paper guides are not worn or broken. Be sure that the paper guides are positioned against the paper without binding or buckling the paper. Be sure that the paper be[...]
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Page: 134 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 06: Parallel Port Service Check Check the parallel port. Run a test page to be sure that the printer can print. Refer to Section 4.8 of this Service Handbook . Run the Parallel Port Test. Refer to Section 4.8 of this Service Handbook . If the test fails, replace the system boa[...]
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Page: 135 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 07: Power Service Check Check the power supply. Disconnect J11 from the system board. Check the following voltages on the power supply cable. + 5 vdc J11-1 to GND + 24 vdc J11-3 to GND If you do not have the correct voltage, replace the power supply. Be sure to unplug the mach[...]
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Page: 136 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 08: Print Quality Service Check 1. Check the print cartridges. Replace if necessary. 2. Check the installation of the printhead carrier assembly. Check the connections of the printhead cables to the system board. Check the parts listed below for wear or damage. Replace if nece[...]
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Intermittent nozzle failures can be caused by worn parts in the maintenance station. Perform the Maintenance Station Service Check. Refer to RAP 03 of this Service Handbook . If the Maintenance Station Service Check does not correct the problem, go to the next step listed below. 5. Check the Paper Feed Ink smudging and smearing can be caused by pap[...]
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Page: 137 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 09: Transport Service Check 1. Check the transport motor. A. Check the motor for binds, or a loose motor pulley. B. Disconnect the transport motor (J6) from the system board. Check for 8 to 18 ohms between pins 2 and 3 on the motor cable. If the reading is incorrect, replace t[...]
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5. Check the encoder strip for wear and dirt. 6. Check the printhead cable. A. Be sure that connector J4 is fully seated. B. Check the cable for damage. 7. Check the encoder strip, the printhead cable, the encoder card, and the system board. Perform the Encoder Sensor Test. Refer to Section 4.8 of this Service Handbook . If you cannot enter the tes[...]
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Page: 138 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8 TESTS 4.8.01 General Information This section covers the tests listed below. Test Page Parallel Port Test Encoder Sensor Test End of Forms Sensor Test Initialize Error Log Printer Error Log Recovery Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. Se[...]
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Page: 139 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.02 Test Page This procedure prints the test page. The test page contains the code level and code level date information. The test page is used to clean (purge) the nozzles. It is also used to verify that all print nozzles are working. Any breaks in the diagonal line indicates [...]
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Interpreting the Test Page The first line of the test page is the code level and the code level date. The next line is the black print cartridge nozzle pattern. The next three lines are the purge pattern. All nozzles print the purge pattern. The purge pattern action cleans (purges) the nozzles. Another nozzle test pattern follows the purge pattern.[...]
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. ( http://bpx.okidata.com)[...]
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Page: 140 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.03 Parallel Port Test This test performs a wrap around test between the printer parallel port and the parallel port test connector. This test requires a parallel port wrap plug. Procedure To run the test, follow this procedure. 1. Power OFF the unit. 2. Move the two pin jumper[...]
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Pins 11 and 14 Pins 15 and 33 Pins 34, 35, and 36 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page: 141 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.04 Encoder Sensor Test This test disables the printer motors to allow you to manually move the carrier to verify that the encoder is working correctly. To run the test, follow this procedure. 1. Power OFF the unit. 2. Move the two pin jumper on connector J13 of the system boar[...]
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If the voltage at Pin 3 does not change, replace the encoder card. If the problem remains, replace the printhead cable. 7. To stop the test, power OFF the printer or unplug the printer. 8. Return the jumper to its original pin position. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exch[...]
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Page: 142 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.05 End of Forms Sensor Test This test checks the operation of the end of forms sensor on the sensor board. 1. Power OFF the unit. 2. Move the two pin jumper on connector J13 of the system board to the position shown below. 3. Power ON the unit. 4. Check the sensor by performin[...]
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Page: 143 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.06 Initialize Error Log This test allows you to track new errors. Use this procedure to reset the error log to zero. The error log is especially helpful in diagnosing intermittent or difficult problems. 1. Power OFF the printer. 2. Move the two pin jumper on connector J13 of t[...]
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Page: 144 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.07 Printer Error Log Recovery This test retrieves the last error from NVRAM. To run the test, follow this procedure. 1. Power OFF the printer. 2. Move the two pin jumper on connector J13 of the system board to the pin position shown below. 3. Power ON the printer. 4. The test [...]
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Page: 145 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.9 RESISTANCE CHECKS 4.9.01 General Information This section covers the resistance checkpoints for the motors listed below. Paper Feed Motor Transport Motor Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX)[...]
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Page: 146 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.9.02 Checkpoint Locations Paper Feed Motor 1. Disconnect the paper feed motor cable (J5) from the system board. 2. Check the resistance between the motor pins listed below. Pin 1 to Pin 4 100 ohms (+ / - 20 ohms) Pin 2 to Pin 4 100 ohms (+ / - 20 ohms) Pin 3 to Pin 5 100 ohms (+[...]
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Page: 147 Service Guide OJ2010 Chapter A Board Diagrams A.1 OVERVIEW A.1.01 General Information This section describes the characteristics of the printed circuit boards used in the product. The areas listed below are covered. Firmware Fuses Jumpers Switches Sensors Test Points Where an item is not applicable, the word NONE will be listed. NOTES: Th[...]
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Page: 148 Service Guide OJ2010 Chapter A Board Diagrams A.2 INDEX TO CHARTS Description Board Designation Section System Board N/A A.2.01 Power Supply N/A A.2.02 Encoder Card N/A A.2.03 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http:[...]
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Page: 149 Service Guide OJ2010 Chapter A Board Diagrams A.2.01 System Board NOTES: Removing the system board resets the head to head and bi-directional printing alignments to factory defaults. The end user performs these alignments through the User Software Utility. Refer to the Users Guide for details. When replacing the system board, be sure to r[...]
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Firmware U56 Code Module: EPROM Fuses NONE Jumpers Refer to the following pages Sensors S1: End of Form (EOF) Sensor Switches SW1: Power Switch Test Points[...]
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Jumpers J12, Communications Jumper J13, Test Jumper[...]
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NOTES: This appendix provides a brief description of each board. Troubleshooting information is provided in Section Four of this Service Handbook. Test procedures are provided in Sections Three and Four of this Service Handbook. Please refer to Sections Three and Four for details on the adjustment and testing procedures mentioned in this appendix. [...]
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Page: 150 Service Guide OJ2010 Chapter A Board Diagrams A.2.02 Power Supply Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches NONE Test Points J11, Pin 1 to Ground (Power Supply Cable) + 5 Vdc J11, Pin 3 to Ground (Power Supply Cable) + 24 Vdc Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Busi[...]
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Page: 151 Service Guide OJ2010 Chapter A Board Diagrams A.2.03 Encoder Card Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches NONE Test Points NOTES: This appendix provides a brief description of each board. Troubleshooting information is provided in Section Four of this Service Handbook. Test procedures are provided in Sections Three and[...]
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. ( http://bpx.okidata.com)[...]
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Page: 152 Service Guide OJ2010 Chapter A Board Diagrams A.3 RESISTANCE CHECKPOINTS A.3.01 General Information This section covers the resistance checkpoints for the motors listed below. Paper Feed Motor Transport Motor Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any[...]
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Page: 153 Service Guide OJ2010 Chapter A Board Diagrams A.3.02 Checkpoint Locations Paper Feed Motor 1. Disconnect the paper feed motor cable (J5) from the system board. 2. Check the resistance between the motor pins listed below. Pin 1 to Pin 4 100 ohms (+ / - 20 ohms) Pin 2 to Pin 4 100 ohms (+ / - 20 ohms) Pin 3 to Pin 5 100 ohms (+ / - 20 ohms)[...]
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Page: 154 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.1 OVERVIEW B.1.01 General Information This appendix will assist you in identifying the assemblies and parts of the product. Use Section Four (Failure Analysis) to determine the defective part(s). Locate the part and its part number in this section. Appendix B is cross-referenced t[...]
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Page: 155 Service Guide OJ2010 Chapter B Illustrated Parts Listing Format The format for this appendix is a series of tables with diagrams. The tables contain the item reference number, the Okidata part number and Okidata control number, the part description, a comments section, and the disassembly procedure. The format for this appendix is a serie[...]
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Page: 156 Service Guide OJ2010 Chapter B Illustrated Parts Listing Current Part Numbers Okidata has made every effort to include current part numbers in this Service Handbook at the time of publishing. However, technical information frequently changes. These changes often include new or modified parts, with new or modified part numbers. Please refe[...]
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Page: 157 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.1.02 Definition of Terms Assemblies Assemblies are parts grouped under a single description and/or part number. Generally, individual items in an assembly are not available from Okidata. Assemblies are surrounded by broken line boxes in the diagrams. Assemblies will say "Inc.[...]
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Refer to the the Course Administration section of this Service Handbook or the Service Center Reference Guide for information on accessing Okilink II (). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page: 158 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.1.03 Parts Ordering Information Placing a Parts Order All authorized Okidata resellers may order spare parts and consumables for Okidata products. Orders are placed through Okidata's Order Processing Center Department. Please refer to your Service Center Reference Guide for d[...]
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Please refer to your Service Center Reference Guide for details on ordering parts. You should have the following information available before you place your order. Okidata Dealer Authorization Number Okidata Customer Number Your Purchase Order Number Okidata Part Number(s) Use this Appendix, Okilink II, Faxable Facts, or contact Dealer Technical Su[...]
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Page: 159 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2 CHARTS Below is an index to the illustrated parts breakdown charts. Description Section Printer B.2.01 Covers B.2.02 Frames B.2.03 Paper Feed B.2.04 Electronics B.2.05 Carrier B.2.06 Carrier Transport B.2.07 Sheet Feeder B.2.08 Maintenance Station B.2.09 Packing Materials B.2.10[...]
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. ( http://bpx.okidata.com)[...]
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Page: 160 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.01 Printer Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 99 62600101 Printer: OkiJet 2010 (120 volt) N/A Copyright 1997, Okidata, Division [...]
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Page: 161 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.02 Covers Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 1 50220101 69G4115 Assembly: Base RSPL Inc. 2 3 4 3.2.02 2 Exit Tray Part of 1 3.2.[...]
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8 LED Lens Part of 5 3.2.12 9 53074901 69G4118 Cover: Rear RSPL 3.2.30 10 50516901 69G4119 Gutter Pad: Base Assembly RSPL 3.2.13 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)[...]
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Page: 162 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.03 Frames Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 11 53347401 69G4120 Assembly: Left Side Frame Sub w/o Gears RSPL 3.2.17 12 51236201[...]
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15 53347601 69G4122 Frame: Carrier RSPL 3.2.04 16 * 69G4188 Screw: Frame Mounting (PP) 3.2.04 * This part is included in P/N 58237001, Packet: Accessory Parts. It is an RSPL item. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.[...]
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Page: 163 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.04 Paper Feed Not Shown 25, 26, 27 Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 17 51018101 69G4128 Assembly: Paper Guide RSPL Incl. 18 19[...]
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21 50929601 69G4129 Arm: Ejector RSPL 3.2.08 22 50409601 69G4124 Assembly: Large Feed Roller B/M RSPL Incl. 23 3.2.15 23 Gear: Small Compound Part of 22 3.2.15 24 56512401 69G4125 Assembly: Paper Feed Motor RSPL Incl. 25 26 27 3.2.22 25 Paper Feed Motor Part of 24 3.2.22 26 Motor Gear Part of 24 3.2.22 27 Toroid Part of 24 3.2.22 28 51236201 69G412[...]
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Page: 164 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.05 Electronics Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 33 ! 55078701 7060498 Board: System (w/o EPROM) RSPL 3.2.33 34 56414301 69G413[...]
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38 * 69G4188 Screw: Ground Jumper Mounting (PP) 3.2.33 39 * 69G4188 Jumper: 2-Pin (PP) 3.2.33 * This part is included in P/N 58237001, Packet: Accessory Parts. It is an RSPL item. * When replacing the system board, be sure to remove the EPROM (Code Module) at U56. Replacement boards are shipped WITHOUT the EPROM. Removing the system board resets th[...]
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Page: 165 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.06 Carrier Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 40 51018301 69G4154 Assembly: Printhead Carrier B/M RSPL Inc. 41 42 43 3.2.28 41 C[...]
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47 50220201 69G4156 Assembly: Encoder Card RSPL 3.2.09 48 * 69G4188 Screw: Encoder Card Mounting (PP) 3.2.09 49 * 69G4188 Retainer Right: Carrier Guide Rod (PP) 3.2.28 50 * # 69G4188 E-Ring: Carrier Guide Rod (PP) 3.2.28 51 50111701 7060479 Interlock Key: PH Cartridge RSPL * This part is included in P/N 58237001, Packet: Accessory Parts. It is an R[...]
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Page: 166 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.07 Carrier Transport Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 52 56512501 69G4158 Assembly: Carrier Transport Motor RSPL 3.2.05 53 513[...]
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57 * 69G4188 Tensioner: Encoder Strip (PP) 3.2.10 58 * 69G4188 Cuff: Tensioner (PP) 3.2.10 * This part is included in P/N 58237001, Packet: Accessory Parts. It is an RSPL item. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.oki[...]
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Page: 167 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.08 Sheet Feeder Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 59 51018201 70G0480 Guide: Right Edge & Width Strip RSPL 3.2.07 60 510180[...]
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66 53075101 69G4164 Assembly: Paper Load Door (Left) RSPL 3.2.24 67 50220301 69G4165 Tray: Manual Insert RSPL 3.2.20 68 69G4127 Gear: Paper Load (Gears B/M) 3.2.07 69 * 69G4188 E-Ring (PP) 3.2.25 70 * 69G4188 Screw: Side Frame (PP) 3.2.17 31 71 * 69G4188 Spring: Left Paper Load (PP) 3.2.07 72 * 69G4188 Sprning: Right Paper Load (PP) 3.2.07 73 * 69G[...]
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Page: 168 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.09 Maintenance Station Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 75 50111801 69G4186 Assembly: Maintenance RSPL 3.2.18 76 50220401 1367[...]
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Page: 169 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.10 Packing Materials No picture available at press time. Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 78 58237101 7347359 Package: Field R[...]
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Page: 170 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.11 Consumables Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 79 52109301 1380620 Cartridge: Black Consumable 3.7 80 52109302 1380619 Cartri[...]
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Page: 171 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.12 Documentation Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Refer to B.1.02 Disassembly Procedure 81 A # 58237301 N/A Kit: OkiJet 2010 Service Training Docume[...]
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89 53547501 N/A Okidata Support 3-Ring Binder Document Both N/A 90 N/A N/A Product Updates Document Refer to Okilink N/A 91 N/A N/A Recommended Spare Parts List Document Refer to Okilink N/A 92 N/A N/A Firmware Refer to Okilink N/A 93 N/A N/A Technical Service Bulletins Document Refer to Okilink N/A 94 58052401 N/A Warranty Summary Forms (Pkg of 20[...]
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Page: 172 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.13 Service Training Kit Revision List P/N 58237301 OkiJet 2010 Service Training Kit Except for the users documentation (Users Guide), items in the training kit are NOT available separately. Item Okidata P/N Okidata Control No. Description Comments Refer to B.1.02 Disassembly Pro[...]