Oki 390 manual

320T_tp.jpg User’s Guide 59336401[...]

2 Microline 390/39 1 T urbo | Document Title and Part Number Microline 390/391 T urbo User ’ s Guide P/N 59336401 Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also cannot guarant[...]

| User’s Guide: English 3 Cont ents Introduction .............................................................. 1 3 Printer Features ..................................................................... 1 4 Parts Identification .................................................. 1 5 Printer Serial Number ...........................................[...]

4 Microline 390/39 1 T urbo | Shipping Restraints .............................................................. 25 Ribbon Cartridge .................................................................. 2 6 Ribbon Cartridge Handling ............................................... 2 8 Ribbon Cartridge Emergency First Aid ............................. 2[...]

| User’s Guide: English 5 Forms T ear -Of f set ON ........................................................ 5 2 Paper Park ............................................................................. 5 3 Changing Paper Paths .......................................................... 5 4 Continuous-forms to single-sheet feed .....................[...]

6 Microline 390/39 1 T urbo | Problem 4: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document. .................................................. 9 0 Problem 5: Ink smears on the paper when I print on narrow forms. .. 9 1 Problem 6: I've installed a new ribbon and the printing is smeared and streaked. .......[...]

| User’s Guide: English 7 Regulatory and Safety Information ................... 1 1 7 Safety Information ............................................................. 1 1 7 Regulatory Information ..................................................... 1 1 9 Y ear 2000 Compliance ................................................... 1 1 9 Energy Star [...]

8 Microline 390/39 1 T urbo | Helpful Hints This section summarizes the features and capabilities directly connected to saving money and time. Details for these features and capabilities are provided in other sections of this document. Y ou may want to use some of our Helpful Hints when working with your machine. Y our printer has many features and[...]

| User ’ s Guide: English 9 Saving Money Saving Money: Forms T ear-Off The Forms T ear-Of f feature allows a printed page (rear feed, continuous form) to be torn off without wasting paper or adjusting the printer . Forms T ear-Off automatically moves the paper from the initial printing position (print start position) to the tear-off position, aft[...]

10 Microline 390/39 1 T urbo | Saving Time Saving Time: Internet Support Oki Data provides support via the Internet. Oki Data ’ s main web site, www .okidata.com, is the gateway to Oki Data ’ s products and services. my .okidata.com is a powerful area of Oki Data ’ s web site designed to help you personalize the information and service you ge[...]

| User ’ s Guide: English 11 The first line prints at the red line of the plastic paper shield (1) on the printhead. The T op of Form and Forms T ear-Of f settings of your printer interact. How you set the T op of Form depends on the status of the Forms T ear -Off menu setting. For more information, refer to “ Using Y our Printer, T op of Form [...]

12 Microline 390/39 1 T urbo | Operation Tip: T urning the Platen Knob ! If you turn the platen knob when the printer is turned on, you will cause the T op of Form to mis-align. Always turn the printer off before turning the platen knob! Operation Tip: Control Access to the Printer Y ou can control access to the printer by changing the setting for [...]

| User ’ s Guide: English 13 Introduction Thank you for purchasing this printer . This rugged 24-pin printer can meet the needs of harsh and demanding environments. The expanded printhead gap, zero- tear capability , and multiple paper feed paths allow the printer to handle a wide variety of media, including 6-part forms. Y our printer will provi[...]

14 Microline 390/39 1 T urbo | Printer Features • Super reliable, durable operation: 10,000 hours Mean Time Between Failures (MTBF)! • Expandable head gap for handling forms up to 0.031" (0.79 mm) thick through the bottom feed path using the optional push and/or pull tractor . • Advanced paper handling, with built-in rear push tractor an[...]

| User ’ s Guide: English 15 P ar ts Identification The parts identified here are parts of the unit that you will use during normal operation. For accessories (consumables, options, replacement parts, and documentation), refer to “ Accessories. ” Printer Serial Number The serial number of your machine is on a label on the back of your machine[...]

16 Microline 390/39 1 T urbo | Parts Identification: Rear Feed (Continuous Forms) 1 Paper Guides 2 Paper Separator 3 Paper Lever 4 On-Off Switch 5 Platen Knob 6 Control Panel 7 Acoustic Cover 8 Access Cover ! Move the paper lever to the position marked “ REAR. ” For rear feed, the paper lever is towards the front of the printer . 32T -01c.eps Q[...]

| User ’ s Guide: English 17 QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down PRINT QUALITY CHARACTER PITCH HSD NLQ UTL SSD 10 12 15 17 20 PROP P ar ts Identification: T op Feed (Single-Sheet) 1 Paper Guides 2 Paper Separator 3 Paper Lever 4 On-Off Switch 5 Platen Knob 6 Co[...]

18 Microline 390/39 1 T urbo | Front Panel Lights 390 panel.eps PRINT QUALITY CHARACTER PITCH LQ UTILITY COURIER PRESTIGE 10 17 12 20 15 PROP RESET S E L L F FF/LOAD TEAR P ARK QUIET EXIT GROUP ITEM SET PRINT MENU SHIFT Micro Feed Down TOF Micro Feed Up POWER ALARM MENU SEL GOTHIC ORATOR ROMAN SWISS 4 POWER: Glows = printer is turned on. 5 ALARM: G[...]

| User ’ s Guide: English 19 Front Panel Keys 390 panel.eps PRINT QUALITY CHARACTER PITCH LQ UTILITY COURIER PRESTIGE 10 17 12 20 15 PROP RESET S E L L F FF/LOAD TEAR P ARK QUIET EXIT GROUP ITEM SET PRINT MENU SHIFT Micro Feed Down TOF Micro Feed Up POWER ALARM MENU SEL GOTHIC ORATOR ROMAN SWISS 4 5 6 1 2 3 7 9 8 1 SEL: Selects/deselects printer [...]

20 Microline 390/39 1 T urbo | • Y our printer has a grounded, 3-prong plug as a safety feature. It will only fit into a grounded outlet. If you can not plug it in, chances are that you have an older , non- grounded outlet. Contact an electrician to have it replaced with a grounded outlet. Do not use an adapter to defeat the grounding. • A void[...]

| User ’ s Guide: English 21 • If you ’ re using an extension cord or power strip with the printer , make sure that the total of the amperes required by all the equipment on the extension is less than the extension ’ s rating. Generally , the total ratings of all equipment plugged into any one power line should not exceed 15 amperes. Don ?[...]

22 Microline 390/39 1 T urbo | Customizing the Installation Y our printer has many settings (defaults) that do not need to be adjusted as part of a standard installation. However , you may need to adjust settings to fit your standards. Some settings you may need to adjust as part of your installation are: • T op of Form (TOF) • Paper Path • P[...]

| User ’ s Guide: English 23 T op of F orm (T OF) ! If you turn the platen knob when the printer is turned on, you will cause the T op of Form to mis-align. Always turn the printer off before turning the platen knob! ! The factory default setting for the T op of Form (where the printing should begin) is one inch down from the top of the page. ! Y[...]

24 Microline 390/39 1 T urbo | QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down PRINT QUALITY CHARACTER PITCH HSD NLQ UTL SSD 10 12 15 17 20 PROP 1 2 3 Unpacking the Machine Before you begin, be sure that all the items listed below are included in your package. ! If any items[...]

| User ’ s Guide: English 25 3 Grasp the tabs and lift off the paper separator (1). Remove the shipping restraint (2). Turbo-15.eps and Turbo-16.eps 4 Install the paper separator . Turbo-17.eps ! Keep your packing materials and carton in case you ever need to ship or transport the unit. Shipping Restraints 1 Open the access cover (1). Remove the [...]

26 Microline 390/39 1 T urbo | Ribbon Cartridge ! Important: Make sure you have the correct replacement ribbon for the ML390/391 Turbo Printers (P/N52104001). The wrong ribbon WILL NOT print when installed on the ML390/391 Turbo Printers. 1 Make sure the printer is turned OFF . 2 Center the printhead (1). 32T-18.eps M 1[...]

| User ’ s Guide: English 27 3 If you are replacing the ribbon: swing the front of the cartridge up off the printhead, then lift the cartridge out and discard it. ! Caution! The printhead may be HOT! 32T-19_up.eps 4 Unpack the ribbon cartridge. ! Important! DO NOT remove the ribbon shield from the ribbon! 1 Ribbon Shield 2 Grip Points 3 T ake-up [...]

28 Microline 390/39 1 T urbo | Ribbon Cartridge Handling • Leave unused ribbon cartridges in their packages until needed. • When replacing a ribbon cartridge, re-use the packaging to dispose of the old ribbon cartridge. • Be careful when removing the ribbon cartridge. Do not let it touch your clothing or porous materials. The ribbon ink may c[...]

| User ’ s Guide: English 29 Accessories If you have purchased an accesssory (option) for your printer , refer to the documentation you received with that accessory for installation instructions. Power Connections 1 Make sure both the printer and the computer are OFF . 2 Plug the power cord into the back of the printer (1), then into a grounded o[...]

30 Microline 390/39 1 T urbo | 1 Move the paper lever (1) to the position marked “ REAR. ” 32T-11.eps 2 Grasp the tabs and lift off the paper separator . 32T-23A.eps Paper Loading Rear Feed, Continuous Forms Use the rear-feed path for printing on single-thickness, continuous-form paper . Use the single-sheet path (top feed) for graphics or char[...]

| User ’ s Guide: English 31 3 Pull up on the lock levers and open the tractor covers. Then, move the right tractor to fit the width of the paper . 32T-27.eps 4 Place the first two holes in the paper over the tractor pins on either side. Close the tractor covers. 32T-29.eps 5 Move the left tractor to align the edge of the paper with the appropria[...]

32 Microline 390/39 1 T urbo | 7 Install the paper separator . Place the wire guide (1) on the pull-up roller assembly (2). 32T-31.eps 8 Press FF/LOAD. The paper feeds into the printer . ! The factory default setting for the T op of Form (where the printing should begin) is one inch down from the top of the page. T o change the setting, see “ Usi[...]

| User ’ s Guide: English 33 4 Make sure the wire feed guide (1) is secured in the sheet guide. 32T-33.eps Q U I E T PA R K T E A R F F / L O A D L F S E L S E L POWER ALARM MENU GROUP EXIT ITEM SET PRINT M E N U S H I F T T O F M i c r o F e e d U p M i c r o F e e d D o w n P R I N T Q U A L I T Y C H A R A C T E R P I T C H H S D N L Q U T L S[...]

34 Microline 390/39 1 T urbo | T esting the Printer Running the printer self tests is a good way to check the installation of your printer . The two self tests are: • Font Sample T est • Rolling ASCII T est ! Wide Carriage Model Microline 391 Turbo If you are using 8.5 inch paper to run the test, make sure the paper width selection in the print[...]

| User ’ s Guide: English 35 F ont Sample T est ! The Font Sample T est automatically stops after all the available fonts print. ! Wide Carriage Model Microline 391 Turbo If you are using 8.5 inch paper to run the test, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the p[...]

36 Microline 390/39 1 T urbo | Rolling AS CI I T est ! Wide Carriage Model Microline 391 Turbo If you are using 8.5 inch paper to run the test, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the printer . Refer to “ Using Y our Printer , Menu Mode, Explanations of Menu It[...]

| User ’ s Guide: English 37 Emulations The factory default emulation for your printer is Epson ® LQ. If you need to change the emulation, refer to “ Using Y our Printer , Emulations. ” Printer Drivers Before you can use your printer , you must select the correct printer driver in your software. If you select the wrong driver , you will see [...]

38 Microline 390/39 1 T urbo | Computer Connections T wo interface types are available for your printer . • Parallel • Serial (25 pin) Attach the interface cable to the appropriate port on your computer . ! FCC regulations require the use of a shielded cable no longer than 6 ft. (1.8 m). An IEEE 1284-compatible parallel cable is needed for bi-d[...]

| User ’ s Guide: English 39 Product Registration my .okidata.com Y our Personal Solutions Center Register your printer and create your own personalized support center with my .okidata.com. my .okidata.com is a powerful area of our web site designed to help you get the most from your OKI printer . It represents our commitment to providing you wit[...]

40 Microline 390/39 1 T urbo | T op of Form sets the print start position for the printer. It is adjustable in increments of 1/144 of an inch. The amount of adjustment is limited to avoid paper jams. The first line prints at the red line of the plastic paper shield (1) on the printhead. 32T -18.eps M Using Y our Print er 1 T op of Form (T OF) ! If [...]

| User ’ s Guide: English 41 T op of Form (T OF) and Forms T ear-Off ! If you turn the platen knob when the printer is turned on, you will cause the T op of Form to mis-align. Always turn the printer off before turning the platen knob! ! Y our software may print the first line of print above or below where TOF is set. Y ou may need to adjust the [...]

42 Microline 390/39 1 T urbo | Setting T op of Form, F orms T ear-Off ON (Step A) ! If you turn the platen knob when the printer is turned on, you will cause the T op of Form to mis-align. Always turn the printer off before turning the platen knob! ! Always determine the status of the Forms T ear-Off menu setting BEFORE setting the T op of Form. Re[...]

| User ’ s Guide: English 43 8 As you continue to hold SHIFT , press the LF / Micro Feed Down (2), or FF/LOAD / Micro Feed Up (3), depending on which direction you want to move the paper to align T op of Form. Press LF / Micro Feed Down to decrease the space (move T op of Form higher). The paper moves down. Press FF/LOAD / Micro Feed Up to increa[...]

44 Microline 390/39 1 T urbo | Setting T op of Form, F orms T ear-Off OF F (Step B) ! If you turn the platen knob when the printer is turned on, you will cause the T op of Form to mis-align. Always turn the printer off before turning the platen knob! ! Always determine the status of the Forms T ear-Off menu setting BEFORE setting the T op of Form. [...]

| User ’ s Guide: English 45 Press LF / Micro Feed Down to decrease the space (move T op of Form higher). The paper moves down. Press FF/LOAD / Micro Feed Up to increase the space (move T op of Form lower). The paper moves up. 32T -FP .eps QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up M[...]

46 Microline 390/39 1 T urbo | T emporary T op of F orm Change ! If you turn the platen knob when the printer is turned on, you will cause the T op of Form to mis-align. Always turn the printer off before turning the platen knob! ! The factory default setting for the T op of Form (where the printing should begin) is one inch down from the top of th[...]

| User ’ s Guide: English 47 Reset T op of F orm to Factory Default ! If you turn the platen knob when the printer is turned on, you will cause the T op of Form to mis-align. Always turn the printer off before turning the platen knob! ! The factory default setting for the T op of Form (where the printing should begin) is one inch down from the to[...]

48 Microline 390/39 1 T urbo | F orms T ear-Off ! The status of the Forms T ear-Of f menu setting affects how you set the T op of Form. T o determine the status of the Forms T ear-Of f menu setting, refer to “ Using Y our Printer , T op of Form, Forms T ear-Off Status (ON or OFF). ” For information on setting the T op of Form, refer to “ Usin[...]

| User ’ s Guide: English 49 Changing the Forms T ear-Off Setting The default setting for Forms T ear-Of f is OFF . 32T -FP .eps QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down T o change the Forms T ear-Off setting: 1 Press SHIFT (2) + SEL (1). 2 Press GROUP (3) until one[...]

50 Microline 390/39 1 T urbo | Automatic F orms T ear-Off Forms T ear-Of f must be set to ON in the menu for Automatic Forms T ear-Of f to occur . Automatic Forms T ear-Of f automatically moves the paper from the initial printing position (print start position) to the tear-off position, after a time interval which you select through the menu. The t[...]

| User ’ s Guide: English 51 Manual Forms T ear-Off Manual Forms T ear-Of f allows you to advance a single page to the tear-off position. Manual Forms T ear-Of f works when Forms T ear-Of f is turned off (deactivated in the printer menu). When Forms T ear-Of f is turned on (activated in the printer menu), and you attempt Manual Forms T ear-Of f, [...]

52 Microline 390/39 1 T urbo | F orms T ear-Off set ON If you press TEAR (1) when Forms T ear -Off is turned on (activated in the printer menu), the printer retracts the paper to the T op of Form position. ! Forms T ear-Of f CANNOT be used when the optional pull tractor is engaged. 32T -FP .eps QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GR[...]

| User ’ s Guide: English 53 Paper Park ! Never park labels! Paper park allows you to print a single sheet (cut-sheet) page without removing continuous feed paper from the printer . Press P ARK (1) to retract rear -feed paper from the paper path. 32T -FP .eps QUIET P ARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIF[...]

54 Microline 390/39 1 T urbo | Changing Paper Paths Continuous-forms to single-sheet feed 1 T ear off any printed pages. 2 Press P ARK. 3 Raise the paper separator to the single-sheet feed position. 4 Place the wire feed guide in the paper separator . 5 Move the paper lever to the position marked “ TOP . ” The paper lever is towards the back of[...]

| User ’ s Guide: English 55 Printhead Gap The printhead gap is the distance between the printhead and the platen. ! Make sure the printer is turned off before you open the access cover . T o adjust the gap, open the access cover and move the blue lever (1) to the recommended setting from the table. 32T -35.eps Media Setting 12-20 lb paper 1 20-2[...]

56 Microline 390/39 1 T urbo | Expanded Printhead Gap Y our printer can be used for dedicated bottom-feed printing on extra-thick multi-part forms. Extra-thick multi-part forms range from 0.017-inch (0.43 mm) to a maximum of 0.03 inch (0.79 mm). T o print on extra-thick multi-part forms, you engage the expanded printhead gap feature. This expands t[...]

| User ’ s Guide: English 57 5 Swing up the printhead clamp, then remove it by pushing forward (toward the platen) and to the left. 32T -hg01.eps and 32T -hg02.eps C A U T I O N A T T E N T I O N V O R S IC H T H O T CHAUD HEISS 5 5 0 9 1 0 8 6 C A U T IO N A T T E N T I O N V O R S IC H T H O T C H A U D H E IS S 55091086 6 Remove the printhead.[...]

58 Microline 390/39 1 T urbo | 9 Replace the printhead, making sure that the circuit board at the bottom of the printhead firmly engages the slot (1) in the carriage. 32T -hg06.eps ! CAUTION! Be sure the printhead is fully inserted before proceeding. 10 Reinstall the printhead clamp and swing it back over to lock the printhead in place. 32T -hg07.e[...]

| User ’ s Guide: English 59 11 Reinstall the ribbon cartridge. 32T -19dn.eps 12 Replace the pull-up roller assembly and the access cover, then turn the printer on. 32T -04DN.eps and 32T -02.eps Q U I E T PA R K T E A R F F / L O A D L F S E L S E L P O W E R A L A R M M E N U G R O U P E X I T I T E M S E T P R I N T M E N U S H I F T T O F M ic[...]

60 Microline 390/39 1 T urbo | Print Quality ! Important! Front panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. 390 Panel.eps PRINT QUALITY LQ UTILITY COURIER PRESTIGE GOTHIC ORA TOR ROMAN SWISS Press PRINT QUALITY to select: LQ: Letter Quality • Hi[...]

| User ’ s Guide: English 61 T ypeface ! Important! Front panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. 390 Panel.eps PRINT QUALITY LQ UTILITY COURIER PRESTIGE GOTHIC ORA TOR ROMAN SWISS When Letter Quality is engaged, the front panel lights indic[...]

62 Microline 390/39 1 T urbo | Character Pitch ! Important! Front panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. Press CHARACTER PITCH/RESET to select the width of characters in characters per inch, or Proportional. 390 Panel.eps CHARACTER PITCH 10 1[...]

| User ’ s Guide: English 63 Printer Reset When you reset the printer , you reinitialize it. Y ou will need to reset the printer to clear some error conditions T o reset the printer: 1 Press and release the SEL key to take the printer off-line. The SEL light will be out. 2 Then, press and hold the SHIFT key and press the RESET (CHARACTER PITCH) k[...]

64 Microline 390/39 1 T urbo | Emulations Available Emulations Y our printer has three emulations: • Epson ® LQ — factory setting • IBM ® Proprinter • IBM ® AGM Changing Emulations 1 Make sure paper is loaded. 2 Press SHIFT + SEL. The printer enters the Menu Mode. 3 Press LF . The following line prints: Printer Control Emulation Mode EPS[...]

| User ’ s Guide: English 65 Printer Drivers Selecting Printer Drivers Before you can use your printer , you must select the correct printer driver in your software. If you select the wrong driver , you will see strange characters, incorrect fonts, etc. ! See your software documentation for information on how to select a printer driver . The driv[...]

66 Microline 390/39 1 T urbo | Obtaining Drivers Drivers are available for a variety of operating systems. Y ou can obtain the drivers by downloading them from the web site at http://www .okidata.com Installing Printer Drivers Installation procedures vary according to the driver you select. Follow the instructions provided with the selected driver [...]

| User ’ s Guide: English 67 QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down 1 GROUP: Prints the next Group in the Menu. W ith the SHIFT key , prints the previous Group. 2 ITEM: Prints next Item in the Group. W ith the SHIFT key , prints previous Item in the Group. 3 SE T [...]

68 Microline 390/39 1 T urbo | Entering and Exiting Menu Mode T o enter or exit the Menu Mode, hold SHIFT while pressing SEL. Moving Through the Menu When the printer is in Menu Mode, you can move forward or backwards through the menu. Moving Forward T o move forward, press GROUP , ITEM, or SET , whichever is appropriate. For more information, refe[...]

| User ’ s Guide: English 69 Resetting Menu to Factory Defaults ! AL W A YS print the current Menu Mode settings before you reset or change the Menu settings. Printing the settings is the only way to have a record of the settings. T o print the Menu Mode Settings, refer to “ Using Y our Printer , Menu Mode, Printing the Menu Settings. ” T o r[...]

70 Microline 390/39 1 T urbo | Changing the Menu Settings ! AL W A YS print the current Menu Mode settings before you reset or change the Menu settings. Printing the settings is the only way to have a record of the settings. T o print the Menu Mode Settings, refer to “ Using Y our Printer , Menu Mode, Printing the Menu Settings. ” 1 Press SHIFT[...]

| User ’ s Guide: English 71 Group Item Settings (Defaults are set in bold italic) Printer Control Emulation Mode EPSON LQ, IBM PPR, IBM AGM Font Pri nt Mode LQ Courier , LQ Roman, LQ Swiss, LQ Swiss Bold, LQ Orator , LQ Gothic, LQ Prestige, Utility Pitch 10 cpi , 12 cpi, 15 cpi, 17.1 cpi, 20 cpi Proportional Spacing No , Y es Style Normal , Ital[...]

72 Microline 390/39 1 T urbo | Menu Settings T able (Continued) For a complete explanation of each menu item, refer to “ Using Y our Printer, Menu Mode, Explanations of Menu Items. ” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic . Some groups or entries [...]

| User ’ s Guide: English 73 Menu Settings T able (Continued) For a complete explanation of each menu item, refer to “ Using Y our Printer, Menu Mode, Explanations of Menu Items. ” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic . Some groups or entries [...]

74 Microline 390/39 1 T urbo | Menu Settings T able (Continued) For a complete explanation of each menu item, refer to “ Using Y our Printer, Menu Mode, Explanations of Menu Items. ” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic . Some groups or entries [...]

| User ’ s Guide: English 75 Menu Settings T able (Continued) For a complete explanation of each menu item, refer to “ Using Y our Printer, Menu Mode, Explanations of Menu Items. ” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic . Some groups or entries [...]

76 Microline 390/39 1 T urbo | Explanations of Menu Items Refer to “ Using Y our Printer, Menu Mode, Menu Settings T able ” for an overview of the menu structure. Auto CR (IBM). If you want the printer to automatically add a carriage return when a Line Feed is received at the end of a line, change the setting to Y es. Auto LF . If your printout[...]

| User ’ s Guide: English 77 Explanations of Menu Items (Continued) Refer to “ Using Y our Printer, Menu Mode, Menu Settings T able ” for an overview of the menu structure. Page Width (Wide Carriage only). Change to 8" to print on letter -size paper . Paper Out Override. Senses when less than 1" (25 mm) of paper remains and stops pr[...]

78 Microline 390/39 1 T urbo | Explanations of Menu Items (Continued) Refer to “ Using Y our Printer, Menu Mode, Menu Settings T able ” for an overview of the menu structure. Print Suppress Effective. If your system uses the DC1 and DC3 codes for something other than the print suppress mode, change the setting to No. Proportional Spacing. Chang[...]

| User ’ s Guide: English 79 Maint enance Replacing the Ribbon Cartridge If you need instructions for replacing the ribbon cartridge, you can refer to the • packaging of the new cartridge • web site •“ Installation, Ribbon Cartridge. ” For the best results, use genuine OKI ribbons. For information on obtaining consumables, refer to “ [...]

80 Microline 390/39 1 T urbo | Printer Cleaning Y ou should clean the printer every six months (or after about 300 hours of operation). ! Never use solvents or strong detergents on the cabinet: they could cause damage. 1 T urn of f the printer . Then, use the platen knob to back the paper out of the printer . 2 Open the access cover . Remove the pu[...]

| User ’ s Guide: English 81 Paper Jams Rear-Feed Paper Jams 1 T urn off the printer . Then, use the platen knob to back the paper out of the printer . 32T -01B.eps and 32T -37BK.eps ! Make sure the printer is turned off before you open the access cover . 2 Open the access cover . Remove the pull-up roller assembly . 32T -04UP .eps[...]

82 Microline 390/39 1 T urbo | 3 Remove any torn pieces of paper . 4 Grasp the tabs and lift off the paper separator (1). Load paper . Make sure you lock the tractor covers (2). 32T -23A.eps 5 Install the paper separator . Install the pull-up roller assembly . Close the access cover . 32T -23A.eps and 32T -04DN.eps 6 T urn on the printer . 32T -01a[...]

| User ’ s Guide: English 83 Rear-Feed, Repeating Paper Jams If the paper keeps jamming, you may have: • defective paper . • misaligned paper . • bits of paper stuck in the paper path. Defective Paper Replace the paper with a fresh stack. Misaligned Paper 1 T urn off the printer . Then, use the platen knob to back the paper out of the print[...]

84 Microline 390/39 1 T urbo | 4 Fold some continuous-form paper over three times to make a page four sheets thick. Then, load it on the tractors and close the covers. 32T -41R.eps 5 Use the platen knob to draw the quadruple-thick page around the platen. This clears any jammed bits of paper . 32T -42R.eps 6 Remove any paper pieces. Then, use the pl[...]

| User ’ s Guide: English 85 8 Install the pull-up roller assembly . Close the access cover . 32T -04DN.eps 9 T urn on the printer . 32T -01A.eps 10 Press FF/LOAD. FF .eps FF/LOAD ITEM Micro Feed Up[...]

86 Microline 390/39 1 T urbo | Single-Sheet Paper Jams 1 T urn off the printer . 2 Then, use the platen knob to back the paper out. 32T -43.eps QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down PRINT QUALITY CHARACTER PITCH HSD NLQ UTL SSD 10 12 15 17 20 PROP 3 Open the access[...]

| User ’ s Guide: English 87 T roubleshooting General Information Here are some general things to check before proceeding with detailed troubleshooting. • Is the printer plugged in and turned on? • Are the connections (power and interface) secure? • Is the product being operated under the proper ambient conditions? • Does the paper being [...]

88 Microline 390/39 1 T urbo | List of Problems Problem 1: My word processor files do not print the way I have the menu and front panel set. Problem 2: Nothing happens when I turn on the printer . Problem 3: The printer does not print when the computer sends data. Problem 4: I'm getting strange symbols, incorrect fonts, etc., when I try to pri[...]

| User ’ s Guide: English 89 Problem 1: My word processor files do not print the way I have the menu and front panel set. Solution: Always remember that: 1 Settings in your software application will override any settings in your printer driver . 2 Y our printer driver settings will override any settings from the printer menu or printer front pane[...]

90 Microline 390/39 1 T urbo | Problem 2: Nothing happens when I turn on the printer . Solution: Check the power cord connection to the outlet. If you are using a power strip, make sure it is turned on, and that a fuse hasn ’ t blown or that a circuit breaker hasn ’ t tripped. Problem 3: The printer does not print when the computer sends data. [...]

| User ’ s Guide: English 91 Problem 5: Ink smears on the paper when I print on narrow forms. Solution: This may be caused by excessive printhead travel from the centering position. Enter the Menu and set the Centering Position to MODE 1. Refer to “ Using Y our Printer , Menu Mode. ” For the wide-carriage printer , if MODE 1 doesn't work[...]

92 Microline 390/39 1 T urbo | Problem 9: The ALARM light is on and the Character Pitch 15 light is flashing. Solution: This indicates a paper jam. Press the SEL key and correct the paper jam situation. Refer to “ Maintenance, Paper Jams. ” Problem 1 0: The printer needs paper , but the ALARM light is not on and I cannot load the paper . Soluti[...]

| User ’ s Guide: English 93 Specifications Print Speed Pitch — Speed — Characters Characters Mo d e per Inch per Second Utility 10 cpi 260 cps 12 cpi 312 cps 15 cpi 390 cps 17.1 cpi 223 cps 20 cpi 260 cps Letter 10 cpi 87 cps Quality 12 cpi 104 cps 15 cpi 131 cps 17.1 cpi 149 cps 20 cpi 174 cps ! Specifications subject to change without noti[...]

94 Microline 390/39 1 T urbo | Characters per Line (cpl) Setting ML390 Turbo ML391 Turbo 10 cpi 80 cpl 136 cpl 12 cpi 96 cpl 163 cpl 15 cpi 120 cpl 204 cpl 17.1 cpi 137 cpl 233 cpl 20 cpi 160 cpl 272 cpl Emulations (co-resident) Co-resident Epson LQ IBM PPR IBM AGM Interface Standard: Centronics parallel, IEEE-1284 compliant Optional: RS-232C seria[...]

| User ’ s Guide: English 95 Resident T ypefaces Mode/Font Siz e LQ Courier 10 & 12 cpi, Proportional 10 & 12 cpi, Superscript/Subscript Proportional Superscript/Subscript LQ Letter Gothic 10 & 12 cpi, Proportional 10 & 12 cpi, Superscript/Subscript Proportional Superscript/Subscript LQ Prestige 10 cpi, 12 cpi, Proportional LQ Ora[...]

96 Microline 390/39 1 T urbo | Paper Specifications Microline 390 T urbo Paper T ype: Cut Sheet Feed: To p W eight: 14-24 lb. (52.5-90 g/m 2 ) Width Range: 7.2" to 8.5" (182.8 to 215.9 mm) Paper T ype: Single-part, continuous forms Feed: Rear , Bottom W eight: 12-24 lb. (45-90 g/m 2 ) Width Range: 3" to 10" (76.2 to 254 mm) Pape[...]

| User ’ s Guide: English 97 Paper Specifications Microline 391 T urbo Paper T ype: Cut Sheet Feed: To p W eight: 14-24 lb. (52.5-90 g/m 2 ) Width Range: 7.2" to 14.3" (182.8 to 363.2 mm) Paper T ype: Single-part, continuous forms Feed: Rear , Bottom W eight: 12-24 lb. (45-90 g/m 2 ) Width Range: 3" to 16" (76.2 to 406.4 mm) P[...]

98 Microline 390/39 1 T urbo | Paper Thickness Rear Feed 0.014" (0.36 mm) maximum Bottom Feed* 0.0165" (0.44 mm) maximum expandable to 0.031" (0.79 mm) maximum * Requires optional push or pull tractor . Printer Dimensions Width x Depth x Height ML390 T urbo 17.25 x 16.1 x 5.75 inches 436 x 409 x 145 mm ML391 T urbo 23.1 x 16.1 x 5.75[...]

| User ’ s Guide: English 99 Service and Suppor t General Information Oki Data offers service and support to you through a variety of methods. Please chose the service and support method that is best for you. Oki Data ’ s service and support methods are: • the documentation provided with your machine • the store location where you purchased[...]

100 Microline 390/39 1 T urbo | Documentation The documentation provided with your machine provides an excellent reference for the day-to-day operation of your machine. The documentation included with your machine is: • User ’ s Guide, on line, provided on the CD • Microline Reference Manual, on line, provided on the CD • W arranty , Materi[...]

| User ’ s Guide: English 101 my .okidata.com Y our Personal Solutions Center my .okidata.com is a powerful area of Oki Data ’ s web site designed to help you personalize the information and service you get from Oki Data. When you register for my .okidata.com, you • personalize the web-based support for the OKI products you own: 24 hours a da[...]

102 Microline 390/39 1 T urbo | T elephone Suppor t Oki Data Customer Information System Information System Automated Attendant 1-800-654-3282 (1-800-OKI-DA T A) T oll Free in the U.S. and Canada For quick answers to commonly-asked questions, the Oki Data Information System Automated Attendant is available 24 hours a day , 7 days a week. The system[...]

| User ’ s Guide: English 103 Oki Data Service Centers Oki Data Authorized Service Providers Oki Data has over 2,000 local Authorized Service Providers in North and South America. For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers: • Consult our web site at www .okidata.com • In the U.S. and Canada, call 1-8[...]

104 Microline 390/39 1 T urbo | Service and Support: United States and Canada Oki Data is firmly committed to the satisfaction of our customers. If you have problem that your customer documentation cannot solve, contact the listed sources for service or support. Sales and Service Dealers: United States and Canada Consult the store location where yo[...]

| User ’ s Guide: English 105 Service and Support: Latin America Oki Data is committed to offer the best customer support possible to our customers. In the instance of having a difficult problem with your OKI product, please contact any of the OKI- CAS (Centro Autorizado de Servicio) shown on our W eb site, www .okidata.com . Sales and Service Ce[...]

106 Microline 390/3 9 1T urbo | Accessories • Consult the dealer where your purchased your machine. • Locate an Authorized Oki Data Reseller by visiting one of these web sites - http://my .okidata.com Allows you to register your product and personalize your own support needs - http://www .okidata.com Provides general information • In the Unit[...]

| User ’ s Guide: English 107 32T -20.bmp 32T -PT01.eps 32T -PT52.eps 32T -rps.tif and 32TCSF02.eps Accessories: Part Numbers Consumables: Part Numbers Consumable Part Number Ribbon Cartridge (1) ----------------------------------- 52104001 Options: Part Numbers Option Part Number Model ML390T Pull T ractor , T op-Mount (2) ----------------------[...]

108 Microline 390/3 9 1T urbo | 39T -Sepr .eps and 32T -Rolr .tif 32T -Knob.tif and PowrCord.eps 32T -Head.tif Replacement Parts: Part Numbers Replacement Part ------------------------------------- Order No. Model ML390T Access Cover (1) ---------------------------------------- 53076701 Acoustic Cover (2) ------------------------------------- 53076[...]

| User ’ s Guide: English 109 Documentation: Part Numbers Document Part Number User's Guide ----------------------------- refer to my .okidata.com Reference Manual ---------------------- refer to my .okidata.com W arranty , Material Safety Data Sheet ----------------------- refer to my .okidata.com ! If you cannot locate your hardcopy docume[...]

110 Microline 390/3 9 1T urbo | Print er Control Codes ! The Microline Reference Manual is ONLY available in American English. This section lists the most commonly used printer control codes. The Microline Reference Manual provides complete lists of all the commands, along with information on their use. Y ou may view this document by: • accessing[...]

| User ’ s Guide: English 111 Epson L Q Commands Epson_LQ_1.doc Epson_LQ_2.doc Epson Command ASCII Decimal Double Wi dt h On ESC W 1 27 87 4 9 Double Wi dt h Off ESC W 0 27 87 4 8 Double Wi dt h for One L ine SO 14 or ESC SO or 27 14 Empha sized Print O n ESC E 27 69 Empha sized Print Off ESC F 27 7 0 Enha nc ed Pr i nt On ESC G 27 7 1 Enha nc ed[...]

112 Microline 390/3 9 1T urbo | Epson L Q Commands (Continued) Epson_LQ_3.doc Epson_LQ_4.doc Epson Comm and ASCII Decima l Margins Set Left Margin (n = 0 to 255) ESC 1 n 27 1 08 n Set Right Ma rgin (n = 0 to 255) ESC Q n 27 81 n Paper Out Sens or Disabled (Off) ESC 8 27 56 Enable d (On) E SC 9 27 57 Print Qualit y/Font Select L Q ESC x 1 27 120 49 [...]

| User ’ s Guide: English 113 Epson L Q Commands (Continued) Epson_LQ_5.doc Epson_LQ_6.doc Epson Command ASCII Decimal Unde r line On ESC - 1 27 45 4 9 Under line Off ESC - 0 27 45 48 Uni-Directional Prin ting One Li ne Only E SC < 27 60 On ESC U 1 27 85 49 Off ESC U 0 27 85 48 Upper Range C ontrol Code s Permit Printin g ESC 6 27 54 Cancel Pr[...]

114 Microline 390/3 9 1T urbo | IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands IBM_1.doc IBM_2.doc IBM Comm and ASCII Decimal Empha sized Printi ng On E SC E 27 69 Empha sized Printi ng Off ESC F 27 70 Enha nc e d Printing O n ESC G 27 7 1 Enha nc e d Printing O f f ESC H 27 72 Form Feed FF 12 Form Length n inches n = 1 to 2 55 [...]

| User ’ s Guide: English 115 IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands (Continued) IBM_3.doc IBM_4.doc IBM Comm and ASCII Decimal Line Spacing Set Spa c ing t o 1/8" ESC 0 27 48 Set Spa c ing t o 7/ 72" ESC 1 27 49 Set to n/60": A GM o nly (n = 1 to 255) E SC A n 27 65 n Set to n/ 72": P PR only (n = [...]

116 Microline 390/3 9 1T urbo | IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands (Continued) IBM_5.doc IBM_6.doc IBM Comm and ASCII Decimal Oversc ore O n ESC _ 1 27 95 49 Oversc ore O ff ESC _ 0 27 95 48 Paper Ou t Sens or Off ESC 8 27 56 Paper Ou t Sens or On ESC 9 27 57 Print Qua lity / Font Select L Q Roma n ESC k 0 27 1 07 48[...]

| User ’ s Guide: English 117 Regulatory , and Safety Information Safety Information Y our OKI printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: • Carefully read all setup and [...]

118 Microline 390/39 1 T urbo | • Unplug the printer before you clean it. Use only a damp cloth. Do not use liquid or aerosol cleaners. • T o protect your printer from overheating, make sure no openings on the printer are blocked. Do not put the printer on or near a heat source, such as a radiator or heat register . If you put the printer in an[...]

| User ’ s Guide: English 119 Regulatory Information Y ear 2000 Compliance This product is Y ear 2000 Compliant. It contains information technology that accurately processes date and time data between the years 1999 and 2000, and carries no issue for the September 9, 1999 (9999) programming concern. This product, when used in combination with pro[...]

120 Microline 390/39 1 T urbo | Federal Communications Commission (FCC) FCC Radio Frequency Interference Statement for 1 20-V olt Models W ARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against h[...]

| User ’ s Guide: English 121 FCC Radio Frequency Interference Statement for 23 0/240-V olt Models W ARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a commercial [...]

122 Microline 390/39 1 T urbo | European Union Council of the European Communities Statement of Electromagnetic Conformance for 230/ 240-V olt Models This product complies with the requirements of the Council Directive 89/336/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility . Statement of Safety Co[...]

| User ’ s Guide: English 123 Index 0 character (slashed, unslashed) 71, 78 10 cpi (Front Panel Light) 18, 62 12 cpi (Front Panel Light) 18, 62 120 volt printer 98 15 cpi (Front Panel Light) 18, 62 17 cpi (Front Panel Light) 18, 62 20 cpi (Front Panel Light) 18, 62 230 or 240 volt printer 98 A ABICOMP 71, 76 Access Controlling access to the print[...]

124 Microline 390/39 1 T urbo | Canadian French 71, 76 Carbon Forms 55 Carbonless continuous forms 96, 97 Cardstock 96, 97 Expanded printhead gap 56 Centering 74, 76 Printhead Position 91 Centronics parallel interface 94 Character Pitch 77 Front Panel key 19 Indicator Lights 18 Key doesn't work 92 Selecting 62 Character Set 71, 76 Character W [...]

| User ’ s Guide: English 125 Drivers Oki Data W eb Site 66 Operating Systems 66 Dutch (Language) 71 E E-mail address for Oki Data 2 EAN 13 94 EAN 8 94 Ef ficiency . See T ime, Saving Electrical Requirements 98 Electromagnetic Conformance 133 Emulation 64, 71 Changing 64 Choices 37, 64, 94 Matching the printer driver 90 Mode 71, 76 Energy Star 13[...]

126 Microline 390/39 1 T urbo | OFF TEAR key 52 T op of Form 44 ON TEAR key 52 T op of Form 42 Rear Feed 72 Saving money with 9 Status (ON or OFF) 41 TEAR key 19, 50 T op of Form 41 W ait T ime 78 French (Language) 71 French Canadian (Language) 71 Front Panel Keys 12, 19, 74 Alternate Functions 19 W on't work 12, 74, 77 Lights 18 Menu Mode 67 [...]

| User ’ s Guide: English 127 Interleaf Continuous Forms 96, 97 Interleaved 2 of 5 94 Internet 13 Oki Data W eb Site 2, 101, 103, 105 Saving time with 10 Invalid (I-Prime command) 77 Italian (Language) 71 Italic 71, 78 Item, Menu Mode 67 Explanations of Items 76, 77, 78 Settings 67 J Japanese (Language) 71 K Keys, Front Panel 19 L Labels 96, 97 P[...]

128 Microline 390/39 1 T urbo | Front Panel keys 67 Group 67 Item 67 Explanations 76, 77, 78 Losing setting changes 70 MENU light 67 Moving through 10, 68 Printing the Menu Settings 69 Reset to factory defaults 69 Saving time 10 SEL and SHIFT keys 19 SEL on power up 19 Set (Item Setting) 67 Settings T able 71, 72, 73, 74, 75 Mexico 103 Microline Re[...]

| User ’ s Guide: English 129 Thickness 98 T ypes, and Printhead Gap 55 W eight 96, 97 W idths 96, 97 Setting in the Printer Menu 73, 77 Paper Feed Continuous to single-sheet feed 54 Cut Sheet Feeder (Option) 107 FF/LOAD key 19 LF key 19 P ARK key 19 QUIET key 19 Roll Paper Stand (Option) 107 Single-sheet to continuous-feed 54 Switching feed path[...]

130 Microline 390/39 1 T urbo | Highest (LQ) 60 Indicator Lights 18 key doesn't work 92 Medium (Utility) 60 PRINT QUALITY key 19 Print Speed 76 Proportional Spacing 78 Selecting 60, 77 Software commands 60 Print Registration 73, 77 Forms T ear-Off 48, 49, 50 Shift left 73 Shift right 73 Print Server Option 107 Print Size 94 Smallest 62 Standar[...]

| User ’ s Guide: English 131 Strange characters print 37, 65 Strange symbols print 90 Streaked printing 91 Stopping 73, 78, 95 Product Registration 39 Productivity . See Money , Saving; Time, Saving Proof of Purchase 104 PROP characters per inch (cpi) 62 Front Panel Light 18 Proportional Spacing 62, 71, 78 Proprinter Commands X24e / XL24e 114 X2[...]

132 Microline 390/39 1 T urbo | Front Panel Key 19 Front Panel Light Flashes 18 Lit 18 Not Lit 18, 90 Self T ests 34 Serial Interface Option 90, 107 Serial Number 15 Server , Print (Option) 107 Service ALARM flashing 91 Locating a service center 105 Canada 120 Latin America 105 United States 102, 104 Machine Reliability 95 Mean Time Between Failure[...]

| User ’ s Guide: English 133 T T ake-up Knob (Ribbon Cartridge) 27 TEAR Front Panel key 19, 52 Forms T ear -Off 50 Forms T ear-Of f OFF 52 Forms T ear-Of f ON 52 TEAR feature 48 does not work 48, 49, 50, 51, 52 T elephone Oki Data Support 102, 103, 106 Latin America 103 T emperature Specifications 98 T ests ASCII T est 36 Font Sample T est 35 Th[...]

134 Microline 390/39 1 T urbo | General Information 87 Internet Support 87 List of Problems 88 Locating a service center 105 Menu Setting changes are lost 70 Narrow forms 91 New ribbon 91 Oki Data Suppport (T elephone) 102, 103, 106 Latin America 103 Oki Data Suppport (W eb Site) 101, 103, 105 Paper jams, continuous feed 92 Paper Out 92 Perforation[...]

| User ’ s Guide: English 135 V V olume High-volume print quality 60 W W ait T ime 73, 78 W eb Site, Oki Data 2 W eight Paper 96, 97 Printer 98 W idth Character 77 Double width printing 78 Page (Bottom Feed) 72 Page (Rear Feed) 72 Page (T op Feed) 73 Paper 96, 97 Setting in the Printer Menu 73, 77 Printer 98 www .okidata.com 101, 103, 105 Y Y ear[...]