OKI C7 manual

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of OKI C7 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

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What should a perfect user manual contain?

First and foremost, an user manual of OKI C7 should contain:
- informations concerning technical data of OKI C7
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Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of OKI C7 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of OKI C7, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the OKI service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of OKI C7.

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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    ES3640e MFP User’s Guide Preface > 2 Preface ES3640e MFP User’s Guide P/N 59376401, Revision 1.2 May, 2006 Every effort has been made to ensure that the information in this docu ment is complete, accurate, and up-to-date. Oki as sumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in so[...]

  • Page 3

    ES3640e MFP User’s Guide Warning > 3 Important safety warnings follow . Be sure to read and observe all safety warnings in this User’s Guide .[...]

  • Page 4

    ES3640e MFP User’s Guide Contents > 4 Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 10 On[...]

  • Page 5

    ES3640e MFP User’s Guide Contents > 5 Turning Off/On . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Turning On . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Checking current settings . . . . . . . . . . . . . . . . . . 50 Interfaces and connection . . . . . . .[...]

  • Page 6

    ES3640e MFP User’s Guide Contents > 6 Cleaning the LED heads . . . . . . . . . . . . . . . . . . . 102 Cleaning the paper feed rollers . . . . . . . . . . . . . . 106 Cleaning the printer unit casing . . . . . . . . . . . . . 110 Emptying the punch chip box (Punch unit optional accessory) . . . . . . . . . . . . 111 Maintenance – scanner uni[...]

  • Page 7

    ES3640e MFP User’s Guide Contents > 7 Check Finishe r, Staple Jam . . . . . . . . . . . . . . 160 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Printer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Scanner unit . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Appendix A – Disp lay Panel Mess[...]

  • Page 8

    ES3640e MFP User’s Guide Contents > 8 Setting up mailb oxes . . . . . . . . . . . . . . . . . . . . 199 Setting up machine parameters . . . . . . . . . . . . . 199 Setting up copying parameters . . . . . . . . . . . . . . 199 Setting up scan properties . . . . . . . . . . . . . . . . . 200 Administrator setup . . . . . . . . . . . . . . . . . [...]

  • Page 9

    ES3640e MFP User’s Guide Introduction > 9 Introduction Congratulations on buying an Oki multifunction product (MFP) which can be used for: > local printing > network printing > copying > network scanning The MFP models described in this user’s guide are: > ES3640e MFP > ES3640e MFP GA where GA denotes Graphic Arts capabilit[...]

  • Page 10

    ES3640e MFP User’s Guide Introduction > 10 About this guid e NOTE I m a g e s u s e d i n t h i s m a n u a l m a y include optional features that your printer does not have in stalled. Also, t hey may omit features not es sential to the de scription of a particular function. This manual is your user’s guide (check the web site, my.okidata.c[...]

  • Page 11

    ES3640e MFP User’s Guide Introduction > 11 These are paper documents that are packaged with the consumables and optional accessories. > Online Help : online information accessible from the control panels, printer driver and utility softw are On line u sag e This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the n[...]

  • Page 12

    ES3640e MFP User’s Guide Introduction > 12 Printing pages The whole manual, individual pages, or sections may be printed. The procedure is: 1. From the toolbar , select [File], then [Print] (or press the Ctrl + P keys). 2. Choose which pages you wish to print: (a) [All pages], (1), for the entire manual. (b) [Current page], (2), for the page a[...]

  • Page 13

    ES3640e MFP User’s Guide MFP Overvi ew > 13 MFP Overview Iden tifyin g sy stem u nits 1. Printer unit (with high capacity feeder (HCF)) 2. Scanner stand 3. Scanner unit 4. Finisher unit (optional accessory) 1 2 3 4[...]

  • Page 14

    ES3640e MFP User’s Guide MFP Overvi ew > 14 Opening and closing the printer unit top cover 1. Place one hand firmly on the front handle ( 1 ) of the scan- ner shelf , then carefully press the release handle ( 2 ) so that the shelf lifts out of the way . The stand includes hydraulics for moving the scanner shelf up and down. Use extreme caution[...]

  • Page 15

    ES3640e MFP User’s Guide MFP Overvi ew > 15 2. T o open the top cover , squeeze the top cover handle (1) to release the catch and raise the cover . 3. T o close the top cover , push gently (1) until the co ver stops midway and then push harder (2) to close the cover completely . Ensure that the cover is securely closed. 1[...]

  • Page 16

    ES3640e MFP User’s Guide MFP Overvi ew > 16 4. Place one hand firmly on the front handle of the scanner shelf , then press the release handle and carefully lower the scanner shelf , making sure it locks in place. TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE SCANNER STAND WHEN MOVING THE SC[...]

  • Page 17

    ES3640e MFP User’s Guide MFP Overvi ew > 17 Identi fying major c ompon ents Printe r un it The major components of your printer unit are identified in the graphics below. 1. Paper holding arm 2. T op cover (face-down stacker) 3. MP T ra y (multi-purpose tr ay) 4. T ra y 1 side cover 5. Pap e r s iz e l ab e l 6. Pap e r g au g e 7. T ray 1 (pa[...]

  • Page 18

    ES3640e MFP User’s Guide MFP Overvi ew > 18 11. Power (o n/off ) switch 12. F ace-up stacker 13. Duplex unit 14. Interface unit 10 12 11 13[...]

  • Page 19

    ES3640e MFP User’s Guide MFP Overvi ew > 19 15. Network interface connector 16. Par allel interface connector 17. USB interface connector NOTE The three connectors at 17a are for printer unit to scanner unit interconnection. 18. Power co nnector 19. V entilation openings 20. Image drum cartridge and toner cartridge (Cy an) 14 15 16 17 18 19 17[...]

  • Page 20

    ES3640e MFP User’s Guide MFP Overvi ew > 20 21. Image drum cartridge and toner cartridge (Magenta) 22. Image drum cartridge and toner cartridge (Y ellow) 23. Image drum cartridge and toner cartridge (Black) 24. T oner cartridge 25. Image drum cartridge 26. Fuser unit 27. LED heads 28. Belt unit 26 20 21 22 23 24 25 27[...]

  • Page 21

    ES3640e MFP User’s Guide MFP Overvi ew > 21 29. Drum basket handle 30. Drum bask et 28 29 30[...]

  • Page 22

    ES3640e MFP User’s Guide MFP Overvi ew > 22 31. High capacity Feeder (HCF) 3 trays 31[...]

  • Page 23

    ES3640e MFP User’s Guide MFP Overvi ew > 23 Scanner unit The major components of your scann er unit are identified i n the graphics below. Front view 1. Automatic document feeder (ADF) front cov er 2. ADF paper tray 3. ADF paper support 4. Document cover 5. Control panel 6. T ouch screen dis play 1 2 3 4 5 6[...]

  • Page 24

    ES3640e MFP User’s Guide MFP Overvi ew > 24 Back view 1. ADF paper tray , for multi-page documents 2. ADF cable, to connect the ADF to the main unit 3. Display port, to connect to printer unit 4. Control port, to connect to printer unit 5. ADF port, to connect the ADF cable 6. Data port, to connect to printer unit 7. Power jack, to connect to [...]

  • Page 25

    ES3640e MFP User’s Guide MFP Overvi ew > 25 Software suppli ed CDs: > Drivers Contains PCL and PS drivers, utilities and productivity software for the PCL driver. > Documentation Contains documentation in elec tronic form to describe how to use the printer for day-to-day tasks. > EFI Utilities Contains all the EFI utility software. Pr[...]

  • Page 26

    ES3640e MFP User’s Guide MFP Overvi ew > 26 transparencies designed for use by hand with marker pens. These will melt in the fuser and cause damage. Labels should also be of the type recommended for use in copiers and laser printers, in which the base carrier page is entirely covered by labels. Other types of label stock may damage the printer[...]

  • Page 27

    ES3640e MFP User’s Guide MFP Overvi ew > 27 Trays and stackers Trays 1 to 4 Tray 1 is the standard blank paper input tray and can hold up to 530 sheets of 20 lb (75 g/m²) paper. Trays 2 to 4 result in a total tray capacity of 2120 sheets of 20 lb (75 g/m²) paper. If you have identical paper stock loaded in another tray (for example Tray 2 or[...]

  • Page 28

    ES3640e MFP User’s Guide MFP Overvi ew > 28 The multi-purpose tray can feed paper widths as small as 3in (76.2 mm) and lengths up to 47.24 in (1200 mm). For banner printing, recommended sizes are Letter wide, 35. 43 in and 47.24 in long and weight 34 lb (128 g/m²). Use the multi-purpose tray for printing on envelopes and transparencies. Up to[...]

  • Page 29

    ES3640e MFP User’s Guide MFP Overvi ew > 29 Tray and stacker examples Loading Trays 1 to 4 Tray 1 is used in the following example. 1. Pull out the tra y . 2. Press the paper rear stoppe r tab (1) and adjust the tab to the required paper size. 3. F an the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. 4.[...]

  • Page 30

    ES3640e MFP User’s Guide MFP Overvi ew > 30 > Do not leave space between the paper and the guides and rear stopper . > Do not overfill the paper tray . Capacity depends on the paper type. > Do not load damaged pape r . > Do not load paper of different sizes or types at the same time. 5. Gently push the tray back into the printer . [...]

  • Page 31

    ES3640e MFP User’s Guide MFP Overvi ew > 31 Using the MP Tray 1. Squeeze the handle (1) and open the multi-purpose tr ay . 2. Fold out the paper support section and swivel out the extension supports (2). 3. Adjust the paper guide s (3) to the size of the paper being used. 1 2 3[...]

  • Page 32

    ES3640e MFP User’s Guide MFP Overvi ew > 32 4. F an the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. 5. Load the paper . > For single-sided printing on letterhead, load the paper into the multi-purpose tra y with pre-printed side up and top edge into the printer unit. > For two-sided (duplex) pri[...]

  • Page 33

    ES3640e MFP User’s Guide MFP Overvi ew > 33 > Do not exceed the paper capacity of approximately 230 sheets, 100 transparencies or 25 envelopes. Maximum stacking depth is 1in.[...]

  • Page 34

    ES3640e MFP User’s Guide MFP Overvi ew > 34 Using the stackers Face-down stacker When the face-up stacker (1) on th e left side of the printer is closed (its normal position), pa per is ejected to the face-down stacker on the top of the printer unit. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, tra[...]

  • Page 35

    ES3640e MFP User’s Guide MFP Overvi ew > 35 2. Flip out the paper support (2). 3. Swivel out the paper support extension (3). 2 3[...]

  • Page 36

    ES3640e MFP User’s Guide MFP Overvi ew > 36 Scanner unit Paper r ecomme ndat ions The ADF can hand le up to 50 sheets of 11.8 in x 17 in p aper, of weight 16 – 28 lb (60 – 105 g/m²). The glass can handle paper sizes up to 11.8 in x 17 in and the document cover can be left open to accommodate book thickness. Use the glass and not the ADF f[...]

  • Page 37

    ES3640e MFP User’s Guide MFP Overvi ew > 37 3. With the text face up, introduce the document far enough into the ADF to be able to adjust the paper guide (1) to center the document in the ADF . 4. Release the document gently into the ADF . 1[...]

  • Page 38

    ES3640e MFP User’s Guide MFP Overvi ew > 38 Loading the document glass (flatbed) For documents of size Letter, the following orientation is recommended: > Copy Mode: document face down, top of the document toward the user > S c a n t o E - M a i l , S c a n t o F T P , S c a n t o M a i l b ox , S c a n t o H o l d Queue, R emote T ool: [...]

  • Page 39

    ES3640e MFP User’s Guide Control panels > 39 Control panels Control of your MFP is via two control panels, one located on the printer unit and the other on the scanner unit. The two control panels are complementary to each other and work together as component parts of the overall system. For example, a message on the scanner unit control panel[...]

  • Page 40

    ES3640e MFP User’s Guide Control panels > 40 Buttons a nd lights The parts of the control panel are identified and briefly explained below: 1. Shutdown/Restart button Press and hold down for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely. 2. Ready light On: indicat[...]

  • Page 41

    ES3640e MFP User’s Guide Control panels > 41 6. Down-arrow butto n Enters menu mode and enables downward movement through the displayed list of menu items 7. Back button Returns to the previous higher level menu item 8. Enter button Enters menu mode and selects the menu item highlighted in the display panel 9. Online button Switches betw een o[...]

  • Page 42

    ES3640e MFP User’s Guide Control panels > 42 In the Error state, the printer unit has encountered a problem and cannot continue printing until the user has intervened and removed the cause of the trouble. The top two lines of the display panel show the printer unit status. The bottom of the display panel normally shows a bar chart of the toner[...]

  • Page 43

    ES3640e MFP User’s Guide Control panels > 43 Help mode When an error has occurred, press the Help button. Information displays that will help you correct the error. Display Panel m essages The display panel messages, supplemented by the Help messages where appropriate, are intended to be self- explanatory. More information on typical messages [...]

  • Page 44

    ES3640e MFP User’s Guide Control panels > 44 7. Press the Enter button to select this V alue. (If you are setting a parameter , ensure th at an asterisk (*) appears beside the selected parameter V alue.) 8. Press the Online button to exit menu mode and return to the ready to print status. Refer to the section entitled “Getting started” on [...]

  • Page 45

    ES3640e MFP User’s Guide Control panels > 45 decrement the value of the fe ature . Pressi ng the M enu button confirms and sets the new value. 4. Touch screen display Enables you to make selections associated with the copying and scanning functions by touching the screen to press selected buttons. The screen can be tilted up for e ase of viewi[...]

  • Page 46

    ES3640e MFP User’s Guide Control panels > 46 11. SETUP button Pressing this button selects setup mode for address books or reports, for example. (See “Appendix F – Scanner unit setup details” on page 198.) 12. HELP button Pressing this button displays help information on the touch screen. 13. ATTENTION light Flashes when operator attenti[...]

  • Page 47

    ES3640e MFP User’s Guide Getting started > 47 Getting started This section provides information to help you get started with using your MFP. Turning Off/On Turning Off 1. Printer unit Press and hold down the Shutdown/Restart button (1) on the control panel to start the shutdown process. 2. Scanner unit 1[...]

  • Page 48

    ES3640e MFP User’s Guide Getting started > 48 When the scanner unit display shows that shut down has been completed, turn off the scanner unit at the power switch (1). 3. Use the On/Off switch to turn off the printer unit. Please wait as this may tak e a short time. 1[...]

  • Page 49

    ES3640e MFP User’s Guide Getting started > 49 Turning On 1. Scanner unit Turn on the scanner unit at the power sw itch (1). NOTE If the display panel shows that you can ei ther turn off or restart the printer, press Shutdown/Restart to turn on the printer. 2. If the printer is turned of f (no powe r), use the On/Off switch to turn on the print[...]

  • Page 50

    ES3640e MFP User’s Guide Getting started > 50 3. Even if you are using your MFP only for printing, please ensure that the scanner unit is turned on . Checking cu rrent settings Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer unit is correctly configured. 1. Ensure that there is Letter pa[...]

  • Page 51

    ES3640e MFP User’s Guide Getting started > 51 The printer unit may not work if a USB-compatible device is connected concurrently with other USB-compatible machines. When connecting multiple printer units of the same type, they appear as *****, ***** (2), ***** (3), et c. These numbers depend on the order of connecting or tur ning on each print[...]

  • Page 52

    ES3640e MFP User’s Guide Getting started > 52 Connecting the USB interface Do not connect the USB cable at this time. You will be instructed when to connec t the USB cable when you run the D rivers CD. If you are connecting your printer unit directly to a stand alone computer proceed to the section entitled “Using the Drivers CD”. Connecti[...]

  • Page 53

    ES3640e MFP User’s Guide Getting started > 53 3. Connect an Ethernet cable between the prin ter unit and an Ethe rnet hu b. 4. T urn on the printer unit and then the computer . If your printer unit is to be inst alled as a network printer, please refer to the relevant section in the Software Installation Guide and Configuration Guide for furth[...]

  • Page 54

    ES3640e MFP User’s Guide Getting started > 54 Using the Drivers CD For instructions on installing the drivers and other software, refer to the Software Installation booklet.[...]

  • Page 55

    ES3640e MFP User’s Guide Printing > 55 Printing For full details of how to use the prin ter unit and any optional accessories to print jobs efficientl y and ef fectively, please refer to the Printing Guide.[...]

  • Page 56

    ES3640e MFP User’s Guide Scanner unit operati ng information > 56 Scanner unit operating information Access cont rol If your Administrator has enabled access control on you r scanner, it will automatically start up in access control mode. You will not be able to use it until you have provided a valid PIN and logged in. After using it, you will[...]

  • Page 57

    ES3640e MFP User’s Guide Scanner unit operati ng information > 57 2. Press the Login button (1) and the default Copy Mode screen appears, the scanner unit now being a vailable to use. Loggi ng out 1. When you have finished us ing the scanner unit, press the Logout button (1) to return to the access control screen. 1[...]

  • Page 58

    ES3640e MFP User’s Guide Scanner unit operati ng information > 58 Status monitoring See also “Appendix C – Scanner Unit S tatus” on page 187 . The Status button (1) changes color depending on the status of the MFP: > Blue: ready status > Orange: w arning status > Red: Alarm status 1[...]

  • Page 59

    ES3640e MFP User’s Guide Scanner unit operati ng information > 59 1. For detailed status information, press the Statu s button to display the status window . 2. Press the Close button to close the status window . Usin g the Hel p facili ty To obtain help, press the HELP button on the scanner unit control panel. 1. Select a topic and then press[...]

  • Page 60

    ES3640e MFP User’s Guide Scanner unit operati ng information > 60 3. At any time y ou can press the Maintenance button (1) to show the Dealer’s In formation screen for dealer contact information, then press the Close button to return to the Help screen. 4. Press the Close button (2) to leave the Help screen. Avo iding incompa tibility situ a[...]

  • Page 61

    ES3640e MFP User’s Guide Copying > 61 Copying Documents to be copied are scanned in the scanner unit (document glass or ADF) and copies are automatically printed in the printer unit. Carry out the following steps: 1. Copy Mode is the default function of the MFP . If required, press the COPY button on the scanner unit control panel to show the [...]

  • Page 62

    ES3640e MFP User’s Guide Copying > 62 Basic Settin gs tab 1 23 4 5 67 No Feature Options Description 1 Copies 1-999 Allows you to specify the number of copies to be made. The maxim um number of copies that can be set pe r job is 999. 2 Original Size Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R,[...]

  • Page 63

    ES3640e MFP User’s Guide Copying > 63 NOTE If you specify Auto for Tray Se lection , the MFP automa tically selects the t ray (from Trays 1 to 4) t hat can supply the mos t appropriate paper. To print on paper from the MPTray, specify MPTray for Tray Selection. If your copy is produced on paper you did not expect to be used , specify the appro[...]

  • Page 64

    ES3640e MFP User’s Guide Copying > 64 Details tab No Feature Options Description 1 Original T ype Mixed, T ext, Photo Allows you to specif y the type of images on the document. This allows automatic (pre- set) optimization of image quality settings. 2 N-up OFF , 2-Up, 4-Up, 8-Up Allows you to print multiple pages of the document to a single sh[...]

  • Page 65

    ES3640e MFP User’s Guide Copying > 65 3 Book Copy 1 to 1 Side, Book to 1 side, Book to 2 sides Allows you to select how book copies are printed. If you spe cify Book to 1 side or B ook to 2 sides, set y our original document o n the glass. Book Copy (Duplex Layout) T op/T op, T op/Bottom Allows you to se lect how book copies are printed on bot[...]

  • Page 66

    ES3640e MFP User’s Guide Copying > 66 Image Quality tab No Feature Options Description 1 Sharpness -5 to +5 by 1 Allows you to enhance the image's outline, letters, lines when printing. 2 Background Rem o val OFF , 1 to 10 by 1 Allows you to block out the color backgroun d of the image (assuming document has a color background) - suc h th[...]

  • Page 67

    ES3640e MFP User’s Guide Copying > 67 4C o l o r Saturati on -5 to +5 by 1 Allows you to adjust the over all color saturation (neutrally across all colors) of the image. Color Saturation is not available where Color Mode is set to B&W or Color Presets is set to Vivid. 5 Resolutio n Nor mal, Hig h Qua lity Allows you to select an appropriat[...]

  • Page 68

    ES3640e MFP User’s Guide Copying > 68 Fini shi ng t ab No Feature Options Description 1 Staple OFF / Left Posi tion / Right Position Allows you to select the staple options (and sub- options) that will be applied to the document. 2 Punch OFF / Left Posi tion / Right Position Allows you to select the punching options (and sub-options) that will[...]

  • Page 69

    ES3640e MFP User’s Guide Scanning > 69 Scanning Your MFP can carry out the following scanning functions: > E-mail send mode ( SCAN TO E-MAIL button) Scan to e-mail: An original document is scanned and the data is sent by e-mail as an attachment. > Network send mode ( SCAN TO NETWORK button) Scan to FTP: An original document is scanned an[...]

  • Page 70

    ES3640e MFP User’s Guide Scanning > 70 (e) Set your documen t on the scanner unit an d press START . These steps are expanded below. 1. Press the SCAN TO E-MAIL button to display the E-mail Send Mode screen at the Address tab 2. Press the T o button (1) and enter an e-mail address via one of the following buttons: > Address Book (2) > LD[...]

  • Page 71

    ES3640e MFP User’s Guide Scanning > 71 Address Book (a) Touch on an e-mail address to select it. (b) P ress the Add button (1) to add this address to the list. (c) Repeat (a) and (b) as required to create the address list. (d) P ress the OK button (2) to place the list of addresses in the To destination field. 1 2[...]

  • Page 72

    ES3640e MFP User’s Guide Scanning > 72 LDAP (a) Press the User ID button (1) and enter your user ID via the soft keyboard then press th e OK button. (b) P ress the Password button (2) and enter your password via the soft keyboard then press the OK button. 1 2 3[...]

  • Page 73

    ES3640e MFP User’s Guide Scanning > 73 (c) Press the Next button (3). (d) P ress either the User Name (1) or Mail button (2) to enter your search value via the soft keyb oard, then press the OK button. (e) Press the Next button (3). 1 2 3 12[...]

  • Page 74

    ES3640e MFP User’s Guide Scanning > 74 (f) Select an address from the list displayed and press the Add button (1) to add this address to your destination list. (g) R epeat (f) as required to create a destination list. (h) Press the Complete button (2) to place the list of addresses in the To destination field. Soft Keyboard (a) Enter an addres[...]

  • Page 75

    ES3640e MFP User’s Guide Scanning > 75 Fax Gateway (a) Press the Fax Number button (1), enter a fax number via the soft keyboard, then press the OK button. (b) Press the Recipient Name button (2), enter a recipient name via the soft keyboard, then press the OK button. (c) Press the OK button (3). 3. Repeat Step 2 as required with the cc and Bc[...]

  • Page 76

    ES3640e MFP User’s Guide Scanning > 76 5. T ouch the Message T ext tab, press the Edit Message button (1), enter your e-m ail message via the soft keyboard and press the OK button. 6. T ouch the Attachm ents tab. 1 1 23 4 5 7 6[...]

  • Page 77

    ES3640e MFP User’s Guide Scanning > 77 (a) Press the File Name button (1) and enter a name for your scanned file via the soft keyboard then press the OK button. (b) Use the following fe atu res as requi red: Resolution (2) (150, 200, 300, 400, 600dpi) Color Mode (3) (Color, Grayscale, B/W) File Format (4) (JPEG, PDF, TIFF) Sides (5) (Single, T[...]

  • Page 78

    ES3640e MFP User’s Guide Scanning > 78 Select from the following features as requ ired: NO Feature Options Descriptio n 1 Original Size Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R, B4 Allows you to select the scanned d ocumen t size. 2 Original T ype Mixed, T ext, Photo Allows you to specify t[...]

  • Page 79

    ES3640e MFP User’s Guide Scanning > 79 7. Place the document to be scanned on the scanner unit glass or ADF . 8. Press the START button. Confir ming e-ma il transmission You can check the transmission status of e-mails from: > Job Log screen: Press the Job Log button to display this screen. > E-mail Log Report: T o print this report, pre[...]

  • Page 80

    ES3640e MFP User’s Guide Scanning > 80 1. Press the SCAN TO NETWORK button to display the Net- work Send Mode screen. 2. Press the FT P Server button (1) (set by defa ult) and enter an FTP server name via one of the following buttons: > Server List (2) > Soft keyboard (3) 2 3 1[...]

  • Page 81

    ES3640e MFP User’s Guide Scanning > 81 Server List (a) Touch on an FTP server name to select it. (b) Press the OK button (1) to place the name in the FTP Server Name box on the FTP Server tab. 1[...]

  • Page 82

    ES3640e MFP User’s Guide Scanning > 82 Soft Keyboard Use the soft keyboard and respective buttons to enter the following host information: (a) Basic Information tab: Server name (1), Path (2), User Name (3), Password (4) 1 2 3 4 1 3 2 4[...]

  • Page 83

    ES3640e MFP User’s Guide Scanning > 83 (b) Extensions tab: Port Number (1), Timeout (2), Retries (3), Interval (4) (c) Proxy Information tab: Server Name (1), User Name (2), Password (3), Port Number (4) (d) Press the OK button (5) to enter the data and place the name in the FTP Server Name box on the FTP Server tab. 1 2 3 4 5[...]

  • Page 84

    ES3640e MFP User’s Guide Scanning > 84 3. T ouch the Attachm ents tab. (a) Press the File Name button (1) and enter a name for your scanned file via the soft keyboard then press the OK button. (b) Use the following fe atu res as requi red: Resolution (2) (150, 200, 300, 400, 600dpi) Color Mode (3) (Color, Grayscale, B/W) File Format (4) (J PEG[...]

  • Page 85

    ES3640e MFP User’s Guide Scanning > 85 (c) To access advanced settings, press the Advanced Settings button (6): Select from the following features as requ ired: No Featur e Options Description 1 Original Size Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R, B4 Allows you to select the scanned docu[...]

  • Page 86

    ES3640e MFP User’s Guide Scanning > 86 4. Place the document to be scanned on the scanner unit glass or ADF . 5. Press the START button. Confirming FTP transmission You can check FTP transmission status from: > Job Log screen: Press the Job Log button to display this screen. > FTP Report: T o print this report, press the SETUP bu tton on[...]

  • Page 87

    ES3640e MFP User’s Guide Scanning > 87 Remote s can mode The main steps in summary are: (a) Press the SCAN TO NETWORK button. (b) Press the Remote Tool button. (c) Set your document on the scanner unit. (d) Press the On Line button. (e) After the document has been scanned under control of the remote PC, the status returns to Off Line automatic[...]

  • Page 88

    ES3640e MFP User’s Guide Scanning > 88 status, copying and scanning functions from the Scanner Unit control panel are disabled. Mailbox send mo de In the context of this section, dealing with scan to mailbox and scan to hold queue functions, the following table summarizes mailbox and hold queue prop erties. Mailbox send mode – scan to mailbo[...]

  • Page 89

    ES3640e MFP User’s Guide Scanning > 89 (f) Press the START b u t t o n o n t h e S c a n n e r U n i t c o n t r o l panel. These steps are expanded below. 1. Press the SCAN TO MAILBOX button to display the Mail- box Send Mode screen. 2. Press the Mailbox button (1) (set by default). 3. On the Mailbox tab , enter the Mailbox name via on e of t[...]

  • Page 90

    ES3640e MFP User’s Guide Scanning > 90 Mailbox List (a) Press the Mailbox List button. (b) Touch a mailbox name to select it. (c) Press the OK button (1) to begin to enter the name in the Mailbox Name box on the mailbox tab. (d) To see a list of the files in the selected mailbox, press the File List button (2). (e) Enter the password for the s[...]

  • Page 91

    ES3640e MFP User’s Guide Scanning > 91 Direct Search (a) Press the Direct Search button. (b) Use the soft keyboard to enter a mailbox name th en press the OK button (1). (c) Use the soft keyboard to enter th e associated mailbox password button then press the OK bu tton. 1[...]

  • Page 92

    ES3640e MFP User’s Guide Scanning > 92 New Mailbox (a) Press the New Mailbox button. (b) Press the Mailbox Name button (1), enter a name for the new mailbox via the soft keyboard then press the OK button. (c) Press the Password button (2), enter a password for the new mailbox via the soft keyboard then press the OK button. (d) Press the OK but[...]

  • Page 93

    ES3640e MFP User’s Guide Scanning > 93 5. T ouch the Attachm ents tab. (a) Press the File Name button (1) and enter a name for your scanned file via the soft keyboard then press the OK button. (b) Use the following fe atu res as requi red: Resolution (2) (150, 200, 300, 400, 600dpi) Color Mode (3) (Color, Grayscale, B/W) Sides (4) (Single, Top[...]

  • Page 94

    ES3640e MFP User’s Guide Scanning > 94 (c) To access advanced settings, press the Advanced Settings button (5): Select from the following features as requ ired: No Featur e Options Description 1 Original Size Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R, B4 Allows you to select the scanned docu[...]

  • Page 95

    ES3640e MFP User’s Guide Scanning > 95 6. Place the document to be scanned on the scanner unit glass or ADF . 7. Press the START button. 5 Edge/Center Erase OFF / Edge Metric: 0-50mm in 1mm increments Inch: 0" – 2.0" in 0.1" increments Allows you to block out the peripher al areas of the document w here spurious shadows and bo[...]

  • Page 96

    ES3640e MFP User’s Guide Scanning > 96 Mailbox send mode – scan to Hold Queue The main steps in summary are: (a) Press the SCAN TO MAILBOX button. (b) Press the Hold Queue button . (c) On the Attachments tab, define your attachment properties, using the Advanced setting features as required. (d) Set your document on the scanner unit. (e) Pre[...]

  • Page 97

    ES3640e MFP User’s Guide Scanning > 97 4. T ouch the Attachm ents tab. (a) Press the File Name button (1) and enter a name for your scanned file via the soft keyboard then press the OK button. (b) Use the following fe atu res as requi red: Resolution (2) (150, 200, 300, 400, 600dpi) Color Mode (3) (Color, Grayscale, B/W) Sides (4) (Single, Top[...]

  • Page 98

    ES3640e MFP User’s Guide Scanning > 98 (c) To access advanced settings, press the Advanced Settings button (5): Select from the following features as requ ired: No Feature Options Description 1 Original Size Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R, B4 Allows you to select the scanned docum[...]

  • Page 99

    ES3640e MFP User’s Guide Scanning > 99 5. Place the document to be scanned on the scanner unit glass or ADF . 6. Press the START button. 5 Edge/Center Erase OFF / Edge Metric: 0-50mm in 1mm increments Inch: 0" – 2.0" in 0.1" increments Allows you to block out the peripher al areas of the document w here spurious shadows and bo[...]

  • Page 100

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 100 Consumables and maintenance – printer unit This section explains how to replace consumable and maintenance items when due. As a guide, the life expectancy of these items is: > T oner — estimated 15,000 Letter pages at 5% cover age. The printer unit is shipped w[...]

  • Page 101

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 101 Con sum able item order i nform ation Maintenance item order d etails Item Life Order number T oner , Black 15,000 Letter pages a a.Estimated life at 5% coverage (printers ship with 7,50 0 - page standard toner cartridges). 42918924 T oner , Cy an 15,000 Letter pages [...]

  • Page 102

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 102 Rep lacing consum ables/ mainte nance item s Each consumable or maintenance item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions carefully. Cleaning the LED heads You are advise[...]

  • Page 103

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 103 1. Place one hand firmly on the front handle ( 1 ) of the scan- ner shelf , then carefully press the release handle ( 2 ) so that the shelf lifts out of the way . The stand includes hydraulics for moving the scanner shelf up and down. Use extreme caution. NEVER ATTEMP[...]

  • Page 104

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 104 2. W i t h a n L E D l en s c l e an e r o r so f t c l o t h , g en t l y w ip e e a c h o f the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2).[...]

  • Page 105

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 105 3. Place one hand firmly on the front handle of the scanner shelf , then press the release handle and carefully lower the scanner shelf , making sure it locks in place. TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE[...]

  • Page 106

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 106 Cleaning the paper feed rol lers Clean the paper feed rollers if paper jams frequently occur. 1. Remov e items like a wrist w atch or bracelet then use the Shutdown/Rest art button followed by the On /Off switch to turn the printer unit off .[...]

  • Page 107

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 107 2. Open T r ay 1 side cov er and pull out the paper guide plate (1). 3. Remo ve T r ay 1 completely from the printer unit. 1[...]

  • Page 108

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 108 4. Gaining access through the gap left by T r ay 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water . 5. Replace T ray 1. 2[...]

  • Page 109

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 109 6. Return the paper guide plate to its original position and close T ra y 1 side cover . 7. T urn on the printer unit.[...]

  • Page 110

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 110 Cleaning the printer uni t casing 1. T urn the printer unit off by using the Shutdown/Restart button followed by the On/Off switch. 2. Wipe the printer unit surface with a soft cloth moistened sparingly with water or neutr al detergent. 3. Use a soft dry cloth to dry [...]

  • Page 111

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 111 4. T urn on the printer unit. Emptying the punch chi p box (Punch unit optional accessory) When the display panel indicates that the punch chip box is full, empty the box as follows: 1. Operate the Finisher lever and move the Finisher aw ay from the printer unit.[...]

  • Page 112

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 112 2. Pull out the punch chip box, being careful to k eep it level so as not to spill any chips. 3. Discard the chips in an appropriate place. 4. Replace the punch chip box carefully into the Finisher .[...]

  • Page 113

    ES3640e MFP User’s Guide Consumables and maintenance – p rinter unit > 113 5. Check that the punch chip box has been replaced correctly then move the Finisher back into position, being careful not to trap y our fingers.[...]

  • Page 114

    ES3640e MFP User’s Guide Maintenance – scanner unit - 114 Maintenance – scanner unit Cleaning the ADF From time to time the pad assemb ly and feed rollers may become contaminated with ink, toner particles or paper dust. In this case the scan module may not feed documents smoothly. If this occurs, follow the cleaning procedure below. The stand[...]

  • Page 115

    ES3640e MFP User’s Guide Maintenance – scanner unit - 115 1. Moisten a cotton swab with isopropyl alcohol (95%). 2. Press down the ADF release button (1) and open the ADF front cover (2). 3. W ip e t h e f e e d r o ll e r s ( 3 ) b y m ov i n g t h e s w a b f r o m s i de t o side. TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP YOUR HANDS [...]

  • Page 116

    ES3640e MFP User’s Guide Maintenance – scanner unit - 116 4. Rotate the rollers forw ard with your finger and repeat Step 3 until the rollers are clean. Be careful not to snag or damage the springs near the pa d (4). 5. Wipe the pad (4) from top to bottom, being careful not to hook the springs. 6. Close the ADF front cover (2). Your machine is [...]

  • Page 117

    ES3640e MFP User’s Guide Maintenance – scanner unit - 117 Cleaning the document glass The document glass needs to be cleaned occasionally to ensure optimum image quality and performance. Clean the glass as follows. 1. Open the document cover (1). 2. Moisten a soft, clean cloth with isopropyl alcohol (95%). 3. Gently wipe the document glass (2) [...]

  • Page 118

    ES3640e MFP User’s Guide Maintenance – scanner unit - 118 Replaci ng the sn ap-i n pad modul e After scanning approximately 100,000 pages through the ADF, the pad may become worn and you may experience problems with document feeding. In this case, you are recommended to replace the pad module by a new one. Replace the pad module as follows. Rem[...]

  • Page 119

    ES3640e MFP User’s Guide Maintenance – scanner unit - 119 2. Press both arms of the ADF snap-in pad module inward with your fingers and pull out the ADF snap-in pad module. Inse rtin g a ne w snap- in pad mo dule 1. Remo ve the new snap-in pad modu le from its bo x. 2. Press both arms of the snap-in pad module (2) inward using two fingers.[...]

  • Page 120

    ES3640e MFP User’s Guide Maintenance – scanner unit - 120 3. Push the snap-in pad module into the hole until it snaps into place.[...]

  • Page 121

    ES3640e MFP User’s Guide Optional accessories - 121 Optional accessories This section describes optional accessory equipment for your MFP. The following accessories are available: > Finisher (for stapling or saddle stitching printer output) > Punch unit (to extend Finisher functionality) Accessory order information Insta lling a ccessories [...]

  • Page 122

    ES3640e MFP User’s Guide Troubleshooting - 122 Troubleshooting General If the printer unit display panel does not display anything or is still in standby mode 10 minutes after switching on, follow the printer unit shutdown sequence to switch it off. Check all cable connections before restarting th e printer unit. If the problem persists, contact [...]

  • Page 123

    ES3640e MFP User’s Guide Troubleshooting - 123 Open cover, p aper jam, tttttt side cover Tray 1, or any one of Tray 2 to Tr ay 4, can appear in place of the tttttt characters in the display panel message. In this example Tray 1 is used, the procedure being similar for all other trays. 1. Squeeze the catch (1) on T ray 1 si de cove r and open the [...]

  • Page 124

    ES3640e MFP User’s Guide Troubleshooting - 124 3. Carefully remove the jammed paper . 4. Put the paper guide back into position a nd close T ra y 1 side cover .[...]

  • Page 125

    ES3640e MFP User’s Guide Troubleshooting - 125 Open cover , paper ja m, side c over 1. I f t he M P T r a y i s o p e n , c l o s e i t s o t h a t t h e s i d e c o v e r ( 1 ) i s visible. 2. Pull the release lever (2) and pull open the side cover . 1 2[...]

  • Page 126

    ES3640e MFP User’s Guide Troubleshooting - 126 3. Carefully remove the jammed paper . 4. Close the side cover .[...]

  • Page 127

    ES3640e MFP User’s Guide Troubleshooting - 127 Open cover , paper j am, to p cove r 1. Place one hand firmly on the front handle ( 1 ) of the scan- ner shelf , then carefully press the release handle ( 2 ) so that the shelf lifts out of the way . The stand includes hydraulics for moving the scanner shelf up and down. Use extreme caution. NEVER AT[...]

  • Page 128

    ES3640e MFP User’s Guide Troubleshooting - 128 2. Squeeze the basket handle (2) and raise the drum basket. 3. Carefully remove any paper on the belt. 4. If paper is jammed in the fuser unit, push the lock lev er (3) in the direction shown to release the unit.[...]

  • Page 129

    ES3640e MFP User’s Guide Troubleshooting - 129 Holding the fuser unit (4) by the handle, lift it out of the printer unit and place it on a flat surface. IMPORTANT! The fuser will be hot after printing! Allow the fuser to cool for 10 minute s before removing any jammed paper. 4 3[...]

  • Page 130

    ES3640e MFP User’s Guide Troubleshooting - 130 5. Pull up the jam release levers (5) and remove the jammed paper . 6. Carefully replace the fuser uni t into the printer unit and turn the lock lever (6) in the direction shown to lock the fuser unit. 5 6[...]

  • Page 131

    ES3640e MFP User’s Guide Troubleshooting - 131 7. If paper is jamm ed near the pape r exit, open the face-up stacker (7). 8. Open the side cover (paper exit) (8) and remove the jammed paper . 7 8[...]

  • Page 132

    ES3640e MFP User’s Guide Troubleshooting - 132 9. Close the side cover (paper exit) and then the face-up stacker . 10. Return the image drum basket (9) into position and check it is locked. 9[...]

  • Page 133

    ES3640e MFP User’s Guide Troubleshooting - 133 11. Close the printer unit top cover and ensure it is latched.[...]

  • Page 134

    ES3640e MFP User’s Guide Troubleshooting - 134 12. Place one hand firmly on the front handle ( 1 ) of the scanner shelf , then carefully press the release handle ( 2 ) and carefully lower the scanner shelf , making sure it locks into place. TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE SCANNER[...]

  • Page 135

    ES3640e MFP User’s Guide Troubleshooting - 135 Paper jams – duplex unit Check duplex unit, paper jam 1. If a Finisher unit is attached to your printer unit, oper ate the lever (1) of the In verter unit to separate the In verter from the printer . 2. Operate the duplex cover release button (2) and open the cover . 1 2[...]

  • Page 136

    ES3640e MFP User’s Guide Troubleshooting - 136 3. Carefully remove an y jammed paper then close the cov er . 4. Operate the levers (3) and pull out the duplex unit. 3 3[...]

  • Page 137

    ES3640e MFP User’s Guide Troubleshooting - 137 5. Holding the front top cover by the grip (4), push it gently inwards and raise it. 6. Remo ve any jammed paper . 4[...]

  • Page 138

    ES3640e MFP User’s Guide Troubleshooting - 138 7. In similar manner , check for and clear any paper jammed under the rear top cover . 8. Replace the two top covers.[...]

  • Page 139

    ES3640e MFP User’s Guide Troubleshooting - 139 9. Push the duplex unit back into position. 10. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit.[...]

  • Page 140

    ES3640e MFP User’s Guide Troubleshooting - 140 Paper jams – F inisher (optional accessory) Check Finisher, paper jam/pa per remains Use the Help button on the printer unit control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numer[...]

  • Page 141

    ES3640e MFP User’s Guide Troubleshooting - 141 2. Operate the Finisher lever (1) and move the Finisher away from the Inverter . 3. Open the Finisher top cover . 1[...]

  • Page 142

    ES3640e MFP User’s Guide Troubleshooting - 142 4. Carefully remove any jammed paper . 5. Close the Finisher top cover .[...]

  • Page 143

    ES3640e MFP User’s Guide Troubleshooting - 143 6. Move the Finisher back into position and con nect it to the Inverter . 594, 597, 598 / 644, 646 (paper jam in Finisher) 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter . 1[...]

  • Page 144

    ES3640e MFP User’s Guide Troubleshooting - 144 2. Open the Finisher front cover (2). 3. Continue to turn the lower knob (3) clockwise until an y jammed paper is completely ejected. 2 3[...]

  • Page 145

    ES3640e MFP User’s Guide Troubleshooting - 145 4. Remov e the ejected paper . 5. Close the Finisher front cover .[...]

  • Page 146

    ES3640e MFP User’s Guide Troubleshooting - 146 6. Open the Finisher right side cover . 7. Carefully remove any jammed paper .[...]

  • Page 147

    ES3640e MFP User’s Guide Troubleshooting - 147 8. Close the Finisher right side cover . 9. Move the Finisher back into position and con nect it to the Inverter .[...]

  • Page 148

    ES3640e MFP User’s Guide Troubleshooting - 148 590 (paper jam in Finisher/Punch un it) 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter . 2. Move the tab (2) on the right si de of the Finisher to align it with the mark (3). 1 2 3[...]

  • Page 149

    ES3640e MFP User’s Guide Troubleshooting - 149 3. Open the Finisher top cover . 4. Carefully remove any jammed paper . 5. Close the Finisher top cover .[...]

  • Page 150

    ES3640e MFP User’s Guide Troubleshooting - 150 6. Move the Finisher back into position and con nect it to the Inverter . Check Inverter, paper jam 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter . 1[...]

  • Page 151

    ES3640e MFP User’s Guide Troubleshooting - 151 2. Squeeze the recessed handle (2) and open the left side cover of the Inverter . 3. Carefully remove any jammed paper . 2[...]

  • Page 152

    ES3640e MFP User’s Guide Troubleshooting - 152 4. Close the Inverter left side cov er . 5. Move the Finisher back into position and con nect it to the Inverter .[...]

  • Page 153

    ES3640e MFP User’s Guide Troubleshooting - 153 6. Operate the Inverter lever (3) and separ ate the Inverter from the printer . 7. Open the right side door (4) of the Inverter . 3 4[...]

  • Page 154

    ES3640e MFP User’s Guide Troubleshooting - 154 8. Remo ve any jammed paper . 9. Close the right side door .[...]

  • Page 155

    ES3640e MFP User’s Guide Troubleshooting - 155 10. Move the Finisher and Inverter back into position and connect to the printer unit.[...]

  • Page 156

    ES3640e MFP User’s Guide Troubleshooting - 156 Avoiding printer unit paper jams The following table summarizes possible causes of paper jams and suggests ways of avoiding them. Possible cause Suggested remedy The printer unit is not level. En sure the printer unit is level. Y our print media is too light or too heavy . Use appropriate media. Y ou[...]

  • Page 157

    ES3640e MFP User’s Guide Troubleshooting - 157 Dealing with unsatisfactory printing Symptoms Possible causes Steps to take V ertical white lines can be seen on th e printed page. The LED head is dirty . Wipe the LED head with a LED lens cleaner or with a soft cloth. The toner is l ow. Repl ace the ton er cartridge. Foreig n materials may be pres [...]

  • Page 158

    ES3640e MFP User’s Guide Troubleshooting - 158 V ertical lines appear . The image drum cartridge is damaged. Re place the image drum cartridge. The toner is l ow. Repl ace the ton er cartridge. Horizontal Lines and spots appear periodically . When the interval is about 94mm (4in), the image drum (the green tube) is dam aged or dirty . Wipe it lig[...]

  • Page 159

    ES3640e MFP User’s Guide Troubleshooting - 159 Paper jams – ADF To clear a paper jam in the ADF: 1. Press down the ADF Release button (1). 2. Gently open the ADF front cover (2). 3. Carefully pull the pa per out of the ADF . 4. If there is paper jammed at the ADF exit area, open the ADF document cover , operate the coloured release lever situat[...]

  • Page 160

    ES3640e MFP User’s Guide Troubleshooting - 160 Stap le jam s – Fin isher (option al accesso ry) Check Finisher, Staple Jam When the printer unit display indicates a staple jam has occurred, clear the jam as follows: 1. Open the Finisher front cover . 2. T urn the knob in the direction indicated until the colored indicator appears.[...]

  • Page 161

    ES3640e MFP User’s Guide Troubleshooting - 161 3. Remo ve any paper th at awaits stapling in the paper ejection area. 4. Pull out the staple unit.[...]

  • Page 162

    ES3640e MFP User’s Guide Troubleshooting - 162 5. T urn the knob in the direction indicated to mo ve the stapler to the front. 6. Grip both sides of the staple cartridge, pull it up and remove it. 7. Raise the staple cartridge gate.[...]

  • Page 163

    ES3640e MFP User’s Guide Troubleshooting - 163 8. Remo ve all staples that are emerging from the staple case. 9. Return th e staple cartridge gate to its original position. 10. Replace the staple cartridge.[...]

  • Page 164

    ES3640e MFP User’s Guide Troubleshooting - 164 11. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fu lly home. 12. Close the Finisher front cover , being careful not to trap your fingers.[...]

  • Page 165

    ES3640e MFP User’s Guide Specifications - 165 Specifications Printer unit Item Specification Dimensions 25.8x24.4x18.2 in (WxDxH) 655x620x462 mm (WxDxH) W eight Without option s, 152 lb (68 kg) Print speeds 36 ppm color; 40 ppm monochrome 20 – 28 lb paper Resolu tion 1200 x 1200 dpi Emulations PCL 5c, PCL XL 2.1, PS Memory 1 GB standard Pape r [...]

  • Page 166

    ES3640e MFP User’s Guide Specifications - 166 Scanner unit Noise level Operati ng: 5 3dB A max imum Standby: 40dBA maximum Power sav e: 40dBA maximum after 30 mins background lev el Machine Noise Informatio n Ordinance 3. GSGV 18.1.1991: The maximum sound pressure level is equal to or less than 70dBA according to ISO 7779. Item Specification Dime[...]

  • Page 167

    ES3640e MFP User’s Guide Appendix A – Display Panel Messages ( Printer unit) - 167 Appendix A – Display Panel Messages (Printer unit) The display panel messages are intended to be self-explanatory. Representative messages are given as examples below. Message Comment Ready to Print Y our printer unit is onl ine and ready to print. Printing ttt[...]

  • Page 168

    ES3640e MFP User’s Guide Appendix A – Display Panel Messages ( Printer unit) - 168 Open Cover Pap e r Re m a in s tttttt Please see HELP for details Additional paper has been detected after a paper jam has been cleared. Open tttttt side cover to check for additional paper . Y ou can access help details by pre ssing the HELP button. Check Image [...]

  • Page 169

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 169 Appendix B – Menu system (Printer unit) The top-level Functions menus are: > Configuration > Print Pages > Suspend Printing > Res u m e P r in t i ng > Print Secure Job > Menus > Shutdown > Admin Setup > Calibration > Print Statistics The othe[...]

  • Page 170

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 170 Configuration Print Page Count Finisher Count Suppli es Life Item value Description Color Pa ge nnnnnn Displays number of color prin ted pages converted to Letter equiv alent. Monochrome Pag e nnnnnn Displays number of monochrome printed pages converted to Letter equiv alent[...]

  • Page 171

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 171 Network The items and settings displayed are specific to your system. Full details are given in the Configuration Guide. Fuser R emaining nnn% Di splays the remaining life span of the fuser unit as a percentage. xxxx T oner (n.nK) Remaining nn n% Disp lays the remaining life[...]

  • Page 172

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 172 Paper Size in Tray System Item value Description T raym where m is in range 1 to 4 (similar arrangement for all trays) Executiv e Letter Short Edge Letter Long Edge Legal 14 Legal 13.5 T abloid T abloid Extr a Legal 13 A6 A5 A4 Short Edge A4 Long Edge A3 A3 Nobi A3 Wide B5 S[...]

  • Page 173

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 173 Confi gur ati on ex ample – monochr ome pag es pr int ed To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages): 1. Ensure that the display panel indicates that the printer unit is ready to print. 2. Enter menu mode by pre[...]

  • Page 174

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 174 Print Pages Item Value Description PS T est Page Execute Prints the Pos t S cr i pt s a m pl e page. Configuration Execute Prints printer configurati on details. Job Log Execute Prints EFI jo b log details. Color Charts (disk only) Execute Print s color charts. PS Font List [...]

  • Page 175

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 175 Print I nform ation exam ple – dem onstratio n page To print a demo page to demonstrate how your printer unit prints: 1. Ensure that the display panel indicates that the printer unit is ready to print. 2. Enter menu mode by pressing e ither the Up-arrow or Down-arrow butto[...]

  • Page 176

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 176 Prin t Secu re Job Menus Tray Configuration Item Value Description Enter Password nnnn Enter a password to use secure printing. Not Found Use a se cure printing job (Secure Job ) or a job Stored to H DD when printin g. When you print a Secure document, it is deleted from the[...]

  • Page 177

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 177 Tr a y m C o n f i g , where m is in rang e 1 t o 4 (similar arrangement for all trays) Pap er Si ze Tray Size Custom Sets paper in T raym. X Dimension 3.9 – 8.3 (A) – 8.5 (L) – 12.9 inch 100 – 210 (A) – 216 (L) – 328 mm Sets Custo m paper width for T raym. Sets [...]

  • Page 178

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 178 Tr a y m C o n f i g , where m is in rang e 1 t o 4 (similar arrangement for all trays) Media W eight Auto Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Sets media weight for Tr a y m . A3 Nobi Pap er A3 Nobi A3 Wide Tabloid Ext ra Th[...]

  • Page 179

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 179 MP T ray Config Paper Size A3 Nobi A3 Wide A3 A4 Sht Edge A4 Long Edge (A) A5 A6 B4 B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 T abloid Extr a T abloid Letter Sht Edge Letter Long Edge (L) Executiv e Custom Com-9 Envelope Com-10 Envelope Monarch Envelope DL Envelope C5 C[...]

  • Page 180

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 180 MP T ray Config Media T ype Plain Letterhead T ransparency Labels Bond Rec yc l ed Card stock Rough Glossy Envelope User T ype1 User T ype2 User T ype3 User T ype4 User T ype5 Sets the media type for MP T ray . Media W eight Auto Light Medium Light Medium Medium Heavy Heavy [...]

  • Page 181

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 181 System Adjust Item Value Description Pow e r Sa ve Time 5 min 15 min 30 min 60 min 240 min Sets the period after which power save mode star ts. Clearable Wa r n i n g Online Job When Online is selected, y ou must manually clear t he warning by press ing the Online button. Ch[...]

  • Page 182

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 182 Low T oner Continue Stop Sets the printing operation whe n insufficient toner is detected. Continue : the printer can continue printing while remaining online. Stop : the printer stops printing and goes offline. Jam Reco very ON OFF ON : continues printing the job, including[...]

  • Page 183

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 183 Print Position Adjust Duplex X Adjust 0.00 +0.25 – +2.00 -2.00 – -0.25 mm 0.00 +0.01 – +0.08 -0.08 – -0.01in During the flip-side printing of duplex printing, adjusts the location of the whole printing image (0.25 mm, 0.01in interval) perpendicul ar to the direction [...]

  • Page 184

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 184 Menus example 1 – Tray 1 transparencies To print on transparencies (accommodated in Tray1): Pap e r Bl a c k Setting 0 +1 – +2 -2 – -1 Used for micro adjustment when very visible fa ded print results or light specks (or streaks) result when printing in Plain Paper/Bl a[...]

  • Page 185

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 185 1. Ensure that the display panel indicates that the printer unit is ready to print. 2. Enter menu mode by pressing e ither the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted. 3. Press the Enter button to select this menu. 4. Press[...]

  • Page 186

    ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 186 Menus example 2 – MP Tray paper size To set paper size in the MP Tray: 1. Ensure that the display panel indicates that the printer unit is ready to print. 2. Enter menu mode by pressing e ither the Up-arrow or Down-arrow button and press them repeatedly until the Menus men[...]

  • Page 187

    ES3640e MFP User’s Guide Appendix C – Scanner Unit Status - 187 Appendix C – Scanner Unit Status The scanner unit displ ay panel is intended to be self explanatory and provides textual status information and help information (if appropriate) for both the scanner unit and the printer unit. A scanner image is also provided to help indicate wher[...]

  • Page 188

    ES3640e MFP User’s Guide Appendix D – Media support information - 188 Appendix D – Media support information The following tables should be read together and define media sizes in allowable input and ou tput combinations, including Finisher unit punching and stapling options. Explanations of terms used in the table headings are: > B: 2-sid[...]

  • Page 189

    ES3640e MFP User’s Guide Appendix D – Media support information - 189 Symbols used in the table bodies are: > Y: Supported i.e. allowable by the MFP Y1: Media ejection possible, but no print guarantee Y2: Short Edge Feed (SEF) only Y3: Media output route is limited by size and an error message may result Y4: Feed direction is determined by t[...]

  • Page 190

    ES3640e MFP User’s Guide Appendix D – Media support information - 190 Input location s Media size B N F A T1 T2 T3 T4 M A 3 YYYYYYYYY A 4 YYYYYYYYY A 5 YYYYYYYYY A 6 YYYYYYYYY B 4 YYYYYYYY Y B 5 YYYYYYYY Y L e t t e r Y YYYYYYYY L e g a l 1 4 i n YYYYYYYYY L e g a l 1 3 . 5 i n YYYYYYYYY L e g a l 1 3 i n YYYYYYYYY E x e c u t i v e YYYYYYYYY T[...]

  • Page 191

    ES3640e MFP User’s Guide Appendix D – Media support information - 191 B 5 S E F YYYYY YYYY L e t t e r L E F YYYYYYYYY L e t t e r S E F YYYYY YYYY Media size B N F A T1 T2 T3 T4 M[...]

  • Page 192

    ES3640e MFP User’s Guide Appendix D – Media support information - 192 Printer unit output lo cations Media size FUS FDS A3 Y Y A4 Y Y A5 Y Y A6 Y Y B4 Y Y B5 Y Y Letter Y Y Legal 14in Y Y Legal 13.5in Y Y Legal 13in Y Y Executive Y Y Ta b l o i d Y Y T abloid Extra Y Y A3 Nobi Y Y A3 Wide Y Y Index card Y N DL Y N C4 Y N C5 Y N Com-10 Y N Com-9[...]

  • Page 193

    ES3640e MFP User’s Guide Appendix D – Media support information - 193 B5SEF Y Y Letter LEF Y Y Letter SEF Y Y Media size FUS FDS[...]

  • Page 194

    ES3640e MFP User’s Guide Appendix D – Media support information - 194 Finisher unit output locations Media size Ff U S FF D S 2 H T 4 H T 2 H L R 4 H L R T L T R T 2 L 2 R 2 S S A 3 YY YY YYYYYYYY A4 Y Y Y 4 Y5 Y4 Y5 Y4 Y4 Y4 Y4 Y4 Y2 A 5 Y Y NNNNNNNNNN A 6 Y 1 Y 1 NN NNNNNNNN B 4 YY YN YN YYYYY Y B5 Y Y Y4 N Y4 N Y5 Y5 Y5 Y5 Y5 N L e t t e r Y[...]

  • Page 195

    ES3640e MFP User’s Guide Appendix D – Media support information - 195 A 4 L E F Y Y Y 4Y Y 4Y Y 4Y 4Y 4Y 4Y 4N A 4 S E F Y Y Y 4N Y 4N Y 4Y 4Y 4Y 4Y 4Y B 5 L E F YY Y 4 N Y 4 N YYYYYN B 5 S E F Y Y Y 4 NY 4 NNNN NNN Letter LEF Y Y Y4 N Y4 N Y4 Y4 Y 4 Y4 Y 4 N Letter SEF Y Y Y4 N Y4 N Y4 Y4 Y 4 Y4 Y 4 Y Media size Ff U S FF D S 2 H T 4 H T 2 H L[...]

  • Page 196

    ES3640e MFP User’s Guide Appendix E – Auto detec tion paper sizes - 196 Appendix E – Auto detection paper sizes The following tables define which document sizes can be scanned (flatbed or ADF) when using the Auto setting. NOTE (a) settings are m utually exclusive with (b) settings and cannot be changed by the user. Changing between a (c) or ([...]

  • Page 197

    ES3640e MFP User’s Guide Appendix E – Auto detec tion paper sizes - 197 ADF Paper ty pe Paper size (mm) Paper size (i nch) A3 297 x 420 11.69 x 16.54 A4 (SEF) (a) 210 x 297 8.27 x 11.69 A4 (LEF) 297 x 210 11.69 x 8.27 A5 (SEF) (a) 148 x 210 5.83 x 8.27 B4 (SEF) 257 x 364 10.12 x 14.33 B5 (SEF) 182 x 257 7.17 x 10.12 B5 (LEF) 257 x 182 10.12 x 7[...]

  • Page 198

    ES3640e MFP User’s Guide Appendix F – Scanner unit setup details - 198 Appendix F – Scanner unit setup details This section provides an overview of the setup facilities on your scanner unit. Press the SETUP button on the scanner unit control panel to show the Setup Mode screen with the Setup Main Menu: Setting up address books Press the Addre[...]

  • Page 199

    ES3640e MFP User’s Guide Appendix F – Scanner unit setup details - 199 Setting up mailboxes Press the Mailbox button (2) to gain access to the following: > Mailbox List Add/Edit/Delete mail box entries. Assign a password to each mailbox. If a mailbox password has been lost, the mailbox can be deleted by using the Administrator pass word. Pre[...]

  • Page 200

    ES3640e MFP User’s Guide Appendix F – Scanner unit setup details - 200 > Layout Define default setting of Imag e Sides, Book Co py, Margin Shift, and N-up. > Image processing Define default setting of Edge/Center Erase. > Print/Finishing Settings Define default setting of Tr ay Selection, Face up/down Print Output, Output Order/Collate[...]

  • Page 201

    ES3640e MFP User’s Guide Appendix F – Scanner unit setup details - 201 Administrator setup NOTE The Administrator password is required. Press the Administrator Setup button (6) to gain access to the following: > Pow e r Sa ve M o de Enable/disable power save mode. > Password for Administr ator Set MFP administrator password. The default i[...]

  • Page 202

    ES3640e MFP User’s Guide Appendix F – Scanner unit setup details - 202 > Search Root: Set the root DN (Distinguished Name). > Attributes: Specify LDAP a ttribute corresponding to “Name” , “Surname” , “First Name” , and “Mail Address” . The specified attributes are used to query . The default attributes are: “cn” for ?[...]

  • Page 203

    ES3640e MFP User’s Guide Appendix F – Scanner unit setup details - 203 > Operation Timer: Specify the duration (10 – 600 sec in 10 sec intervals) from user oper ation completion until the MFP displays the waiting screen. > Job Reset Timer: Specify the dur ation (10 – 600 sec in 10 sec intervals) from pausing the COPY/SCAN T O process [...]

  • Page 204

    ES3640e MFP User’s Guide Appendix F – Scanner unit setup details - 204 > E-Mail Report > FTP Report > MFP Statistics Report Press the OK button to return to the Setup Main Menu. Scanner unit counter readings NOTE The Administrator password is required. Press the Counter button (8) to display counter values. > PAD c o un t e r Total [...]

  • Page 205

    ES3640e MFP User’s Guide Appendix G– Trouble shooting (network) - 205 Appendix G– Troubleshooting (network) Possible network problems with suggested checks are provided below. Further network troubleshooting information is provided in the Fiery Configuration Guide. Cannot send e-m ail If you are unable to send e-mail, check that the following[...]

  • Page 206

    ES3640e MFP User’s Guide Appendix G– Trouble shooting (network) - 206 In addition, if you select Secure Protocol as the Authentication Method to access the MS Active Directory, check that the following are configured correctly. category Item Comment Printer unit Admin Setup> Network Setup> TCP / IP S et up DNS Setup Must be specified corr[...]

  • Page 207

    ES3640e MFP User’s Guide Appendix H – Touch scr een setup - 207 Appendix H – Touch screen setup This section provides an overview of the control functions available for the touch screen display on the scanner unit. On the scanner unit control panel, press the Menu button (1) to display the OSD then press the Up-arrow (2) or Down-arrow (3) but[...]

  • Page 208

    ES3640e MFP User’s Guide Appendix H – Touch scr een setup - 208 No. Function Description 1 Auto Adjust Automatically adjusts Horiz ontal Position , V e rtical P osition, Pixel Clock and Phase for an optimal image. Press the Menu button to execute. 2 Brightness Adju sts the brightness of the screen. 3 Contrast Adjusts the differ ence between the[...]

  • Page 209

    ES3640e MFP User’s Guide Index - 209 Index A accessories 121 installing 121 order details 121 arrow buttons 40 B back button 41 C cancel button 41 cleani ng feed rollers 106 LED heads 102 printer casing 110 clearing paper jams 122 staple jams 160 consumables order details 101 replacing 100 control pa nel adjusting 39 controls 40 D display 40 Conf[...]

  • Page 210

    ES3640e MFP User’s Guide Index - 210 R recommended media 25 remote scan 87 S scan to e-mail 69 scan to FTP 79 scan to hold queue 96 scan to mailbox 88 scanner unit copy settings 61 help 59 log in 56 log out 57 scanning 69 status 58 shutdown/restart button 40 software 25 specifications 165 T troubleshooting 122 turning off 47 on 49 U unsatisfac to[...]