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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Oricom CARE90, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Oricom CARE90 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Oricom CARE90. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Oricom CARE90 should contain:
- informations concerning technical data of Oricom CARE90
- name of the manufacturer and a year of construction of the Oricom CARE90 item
- rules of operation, control and maintenance of the Oricom CARE90 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Oricom CARE90 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Oricom CARE90, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Oricom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Oricom CARE90.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Oricom CARE90 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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User Guide CARE90 Amplified Speakerphone Keep this user guide for future reference. Always retain your proof of purchase in case of warranty service and register your product on line at: AUSTRALIA: www.oricom.com.au[...]
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1 T able of contents General Information ............................................................... 2 Installation ............................................................................. 4 Location of Controls ............................................................... 6 Operation .....................................................[...]
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2 General Information General Information WARNING It is very important that you read the User Guide carefully as it contains detailed information on installation, programming and operational issues which you will need to be aware of to ensure the Care Phone operates properly . Following is a list of some of the important issues and important warnin[...]
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3 General Information Notes for operation in New Zealand The grant of a T elepermit for any item of terminal equipment indicates only that T elecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by T elecom, nor does it provide any sort of warranty . Above al[...]
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4 Installation Installation Desk Mounting Fit the bracket as shown in the illustration. Insert the brackets three tabs into the matching slots on the bottom of the phone and click into place. W all Mounting 1. Fit the bracket as shown in the illustration. Insert the brackets three tabs into the matching slots on the bottom of the phone and click in[...]
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5 Location of Controls 1 2 3 10 9 11 4 5 6 7 8 12 13[...]
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6 Location of Controls Location of Controls 1. Hook switch 2. Handset holder 3. Boost button 4. RingLEDindicator 5. Store button 6. Recall button 7. Redial button 8. Speakerphone button 9. One touch button (M1-M19) 10. Keypad 11. Mute button 12. Speakerphone volume 13. Coil cord socket 14. Ring T one Hi/Mid/Low switch 15. Recall Time Swit[...]
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7 Operation Operation Recall switch Setting For Australia the Recall switch should be set to 100. For New Zealand the Recall switch should be set to 600. Making a call 1. Pick up the handset and wait for a dial tone. 2. Dialthenumberyouwishtocall. 3. When you have completed your call, hang up the handset. Receiving a Call When[...]
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8 Operation Recall and call waiting Press the Recall button followed by the extension number to transfer calls when connected to a PBX. Access to additional T elephone network ser vices can be gained by using the Recall button * and # keys. Contact your network operator for more information. T o T urn on T elstr a call waiting (Austr alia) Y ou can[...]
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9 Operation V olume Control Handset Receiver volume control The Handset volume control located on the front of the phone enables you to adjust the receiver volume on the handset. Persons requiring a louder earpiece for comfortable operation can use the earpiece boost function. The receiver volume can be boosted up to 24dB during a conversation. Pre[...]
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10 Operation Mute If you wish to speak privately to someone else in the room without your caller overhearing, press and hold the button underside the handset. Y ou will still be able to hear the callers but they cannot hear you during the mute operation. T o resume normal conversation, release the button. Hands free function 1 . Press button for on[...]
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11 Memor y The telephone has 19 one-touch memories for frequently dialled telephone numbers. Storing One-touch Memory Buttons 1 Lift the handset. 2 Press the STORE button. 3 Enter the telephone number to be stored (maximum 22 digits). 4 Press the STORE button again. 5 Press Memory Button M1-M19 to store the number . 6 Replace the handset. NO TE: Pr[...]
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12 Consumer Support Customer Support If you have any problems setting up or using this product you will nd useful tips and information in the T roubleshooting section of this user guide as well as “Frequently Asked Questions” on our website www .oricom.com.au. If you have further questions about using the product after revie wing the resourc[...]
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13 Warranty Information (Australia) How to make a c laim under W arranty in Australia Oricom has a simple warranty process for you to follow: • Please call or email our Customer Support T eam, contact details follow . • A Customer Support T eam member will verify after troubleshooting with you if your product qualifies under warranty [...]
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14 W arranty Information (Australia) This Warranty is provided by Oricom International Pty Ltd ABN 46 086 116 369, Unit 1, 4 Sovereign Place, South Windsor NSW 2756, herein after referred to as “Oricom”. Oricom makes no other warranties or conditions, express or implied, including as to acceptable quality and fitness for a particular purpose, e[...]
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15 part thereof. All component parts removed under this Warranty become the property of Oricom. In the unlikely event that your Oricom product has a recurring failure, Oricom may , subject to the Competition and Consumer Act 2010, at its discretion, elect to provide you with a replacement product of its choosing that is at least equivalent to your [...]
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16 product liability), a contract claim or any other claim. However , this limitation of liability will not apply to claims for personal injury . Nothing in this Warranty excludes, restricts or modifies any condition, warranty , right or remedy which pursuant to the Competition and Consumer Act 2010 applies to this W arranty and which may not be so[...]
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Ref: 26102011 Contact details for Oricom support and warranty claims in Australia Oricom International Pty Ltd Locked Bag 658 South Windsor , NSW 2756 Australia Email: support@oricom.com.au Phone: 1300 889 785 (Monday to Friday 8am to 6pm AEST) Web: www.oricom.com.au Fax: (02) 4574 8898 Contact details for Oricom support and warranty claims in New [...]