Overland Storage REO 9000 manual

Overland Storage REO 9000 with ProtectionPAC Software Disk-Based Backup-and- Recovery Appliance Setup Guide[...]

OVERLAND STORAGE END USER LI CENSE AGREEMENT (“EULA”) IMPORTANT NOTICE - PLEASE READ THIS END U SER SOFTWARE LICENSE AGREEMENT (“EULA”) CAREFULLY BEFORE USING THE SOFTWARE CONTAINED IN THIS EQUIPMENT OR USING THIS EQUIPMENT IN ANY MANNER. BY USING THE EQUIPMENT THAT CONTAINS THIS SO FTWARE, YO U ARE CONSENTING TO BE BOUND BY THIS AGREEMENT.[...]

8. Dis clai mer. EXCEPT AS SPECIFIED IN THIS EULA, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOS E, NON-INFRINGEMENT, SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, ARE HEREBY[...]

Overland S torage, Inc. 4820 O verland Ave nue San D iego , CA 92 123 U.S.A. Tel : +1 .858 .571 .555 5 Tel: 1.80 0.72 9.872 5 (to ll fr ee U. S.) Fax: +1.858 571. 0982 (genera l) Fax : +1. 858. 571 .3664 (s ales) www.overlandstorage.com[...]

Contents W 5 Setup Guid e Contents Prefa ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chapter 1 Reviewing REO 9000 Concepts and Requirements . . . . . . . . . . . 11 Important Con cepts to Understan d . . . . . . . . . . . . . . . . 11 Internet SCSI (iSC SI) Protocol . . . . . . . . . . . . . . . . . . 11 Fibre Channel (FC) . . . [...]

6 X Contents Overland Storage REO 9000 with ProtectionPAC S oftware Setting t he Time a nd Date In formation . . . . . . . . . . . . . . . 60 Chapter 5 Configuring the Systems Involved in the Backup Process . . . . . . . . . 61 Mapping a Network Drive to the R EO Appliance (Windows Only) . . . . 61 Establishing Comm unicat ion . . . . . . . . . . .[...]

Contents W 7 Setup Guide Appendix A Sharing Access to a RE O 9000 Be tween Multiple Sys tems . . . . . . . . 115 Configuring De vices as Shared De vices. . . . . . . . . . . . . . . 116 Accessing a Shared Devic e . . . . . . . . . . . . . . . . . . . . 117 Appendix B Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 119 Using th e[...]

8 X Contents Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Prefa ce W 9 Preface The Overland Storag e REO 9000 D isk-Bas ed Backup -and-R ecovery Appli ance takes the la g tim e, ex pens e, and burd en ou t of ba cking up critical data and works s eamlessly within current s torage environmen ts. The R EO Appl iance per forms fas ter than tradi tio nal disk-b ased stor age method s and se rves as a shared n[...]

10 X Pr eface Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Reviewing REO 90 00 Concepts and Re quirements W 11 CHAPTER 1 Reviewing REO 9000 Concepts and Requirements The mai n steps inv olved in pr eparin g to set up the REO Appl iance inclu de: Step 1 Understanding the concepts o f iSCSI, F ibre Channel (FC), disk-to-di sk- to-tap e (D2D2T ) backu p, redundan t array o f indepe ndent di sks (RAID ), tape [...]

12 X Reviewing REO 9 000 Concept s and Requi rements Overland Storage REO 9000 with ProtectionPAC S oftware Fibre Channel (FC) Ins tead o f, or in ad diti on to, using iSCSI an d the TCP/I P p rotoco l to transmit informa tion ov er a net work, y ou als o have t he option of using a SAN that m ake s use of the FC an d Sm all Comp uter Syst em In te[...]

Important Concepts to Understand W 13 Setup Guide Disk-to-Disk-to-Tape (D2D2T) Backup Capabilities The REO Appliance is a sto rage resource use d by a single backup server or shared by multiple backu p servers using an Eth ernet or FC network . By using standard backup software, you can copy backup data that resides on t he REO A pplianc e to tape [...]

14 X Reviewing REO 9 000 Concept s and Requi rements Overland Storage REO 9000 with ProtectionPAC S oftware The following di agrams show two di fferent ways of configuring a REO Appli ance wi th multip le backup servers . Server 4 Management brow ser interface (conso le) Server 3 Server 2 Server 1 GbE or 10/1 00 LAN 10/100 Management Backup ser ver[...]

Important Concepts to Understand W 15 Setup Guide Redundant Array of Independent Disks (RAID) RAID provide s convenient, low-cost , reliab le storage b y saving data on more than one di sk drive si multaneously. If on e disk drive in a RAID 5 configuration become s unavailable, the others continue to work in a degraded state, t hus avoiding downti [...]

16 X Reviewing REO 9 000 Concept s and Requi rements Overland Storage REO 9000 with ProtectionPAC S oftware If you use a RAID 5 co nfigurat ion, you can als o set aside a d isk drive f or each physi cal host (controller); that is, you ca n create a hot spare. T hese disk drives remain in st andby mod e, and you can use them i mmediately if ano ther[...]

Reviewing Pre -Installation Requirements W 17 Setup Guide Net wor k For best results, Overland Storage strongly recommends that you use a dedicate d GbE network to s hare the stor age re sourc es on the REO Appl iance a mon g mult ipl e back up serve rs. To ensure opt imum performance, al ways use the a ppropriate patch cables to co nnect the REO A[...]

18 X Reviewing REO 9 000 Concept s and Requi rements Overland Storage REO 9000 with ProtectionPAC S oftware Setting the SCSI Time-Out V alue in Windows Environm ents If you intend to use yo ur R EO Appliance in a Win dows environment , be aware tha t ther e are cer tain oper atin g con ditions in wh ich t ime-o ut errors might occur. These errors u[...]

Setting Up the REO 9000 W 19 CHAPTER 2 Setting Up the REO 9000 The main step s involv ed in se tting up the REO Applia nce incl ude: Step 1 Unpack ing the REO Applia nce, a nd revie wing saf ety gu idelin es. Step 2 If you intend to positi on the REO Applian ce in a rack, att aching the required components. Step 3 Connecting the REO Appliance to th[...]

20 X S etting Up the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware 1 Unpack the REO Appliance. The shipping con t ainer contain s the following :  Overla nd Storag e applianc e chassis  Depending o n which version of the product that you pu rcha sed, eithe r 12 or 24 disk carriers and di sk drives  Power cords (U.S.) (App[...]

Positioning the REO Appliance in a Rack W 21 Setup Guide Positioning the REO Appliance in a Rack Caut ion: Due to the weight of each rac k -mounted unit when i t is fully extended, you s hould install units from the bottom up. Extendi ng a unit that has em pty sp aces benea th it migh t caus e the rack t o tip forward or might cause personal injury[...]

22 X S etting Up the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware 2 Locate the scre w holes in the front and re ar rails of th e rack where t he REO Appliance slides will be inst alled. 3 Fasten each ou ter slide by using 10-32 screws (wi t h washers, if needed) and on e nut pl ate. REO90007 REO90051 The un it uses 5U of rack spa[...]

Positioning the REO Appliance in a Rack W 23 Setup Guide Select slot s in the mo unting brack ets so that th e leng th of the as sembly equals the distance between the front and rear rails of the rack. Note: When f astening th e adjustab le bracket, al low room f or the slide to pass by t he inside of the r ack. 4 Tigh ten all the scr ews. 5 If t h[...]

24 X S etting Up the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware 6 At the front of the rack, lift t he R EO Appl iance to its in stalled height , engage the inner slides mounted on the RE O Applianc e with the intermediate slides protruding from the rack, and slide the REO Appliance toward the rack until the inner slide-lock eng[...]

Installing the Disk Carriers and Disk Drives W 25 Setup Guide 9 Slide the REO Appliance into the rack, and attach the captive screw on each panel ext ension (l eft and right s ides) to the rack and nut plate . Installing the Disk Carriers and Disk Drives The disk carriers, which contain the disk drives , are packag ed separate ly, which allows y ou[...]

26 X S etting Up the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware Connecting the REO Appliance to the Management LAN X Using the M anagement Port (10/10 0), connect th e REO Applia nce to you r LAN via the twiste d-pa ir ne twork cabl es. Mana gemen t Port[...]

Connecting the REO A ppliance to the Network W 27 Setup Guide Connecting the REO Appliance to the Network Use the following i nstructions to conn ect your REO Appliance to your backup servers, SAN, or FC switch. 1 For iSCSI connectivity, use Data Port 1 to connect the REO Appliance to a ba ckup serv er vi a the tw iste d-pai r netw ork ca bles. 2 F[...]

28 X S etting Up the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware Connecting External Devices to the RE O Appliance The REO Applianc e include s two Ul tra320 S CSI ports , which s upport SCSI devices such as medium changers and tape drives. You can use a chain formation to assign up to 15 SCSI IDs to each port. To connect SCSI d[...]

Attaching the Power Cords W 29 Setup Guide Each power supply contains:  A socket for insertion of an AC line cord.  A two-color LED for indicating the status of t he power supply. When AC is applied to the supply a nd sta ndby vo ltages are avai lable, the LED become s red . When all outputs are avai lable, the LE D becomes green . If the pow[...]

30 X S etting Up the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Using the RE O SoftK ey to Star t the REO 9000 W 31 CHAPTER 3 Using the REO SoftKey to Start the REO 9000 The main ste ps invo lved i n using t he k ey to sta rt th e REO Applianc e include: Step 1 Making a backup cop y of the key. Step 2 If your network does not use DH CP, manually editing the configuration and netw ork files on t he key. Step 3 C[...]

32 X U sing the REO SoftKey to Start the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware Backing Up Your REO Sof tKey (Pre-Conf iguration) Make a back up copy of all th e files on the REO So ftKey before and afte r you configure it . 1 Remove the ca p from t he REO SoftKey, and insert it into a USB port on a Windows 2000, 20 03, or [...]

Editing the Configuration File (for a non-DHCP or UNIX Management System) W 33 Setup Guide Editing the Configuratio n File (for a non-DHCP or UNIX Management System) 1 With the key still inse rted into a U SB port on a Windows 200 0, 2003, or XP sys tem that contains active virus -protecti on software , browse to the software -key disk drive . 2 Op[...]

34 X U sing the REO SoftKey to Start the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware 6 Make t he follo wing changes:  Change the BO OTP RO TO fiel d from dhcp to static (mak e sure that you enter it in lowercase).  After the BOOTPROTO line, enter lines for IPADDR , N ETMASK , NETWO RK , and BR OADCAS T , and, in each corre[...]

Editing the Configuration File (for a non-DHCP or UNIX Management System) W 35 Setup Guide 10 Change th e contents of the GA TEWAY field to the appli cable IP ad dress, and sa ve and ex it the file. Note: If you a re using a direct conn ection (pri vate network ), leave th e GATEWA Y addr ess as 0. 0.0.0. 11 Remove the REO S o ftKey from t he syste[...]

36 X U sing the REO SoftKey to Start the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware Connecting the REO SoftKey to the RE O Appliance 1 Inse rt the REO SoftK ey into t he USB port located on the bac k of the REO App lia nce . 2 To turn the REO Appliance on, press a nd hold the pow er button fo r appr oxima tely 1 sec ond. Import[...]

Connecti ng the R EO SoftKey to t he REO Appliance W 37 Setup Guide The power button is located on the front of the appl iance. The power button is a momenta ry contact devic e that needs to be pressed and he ld for abou t 1 seco nd to beg in the p ower-up se quence. After you t urn the powe r on, the REO Appliance performs a s elf-test proces s an[...]

38 X U sing the REO SoftKey to Start the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Configuring the Management System W 39 CHAPTER 4 Configuring the Management System The main st eps in volved in con figurin g the man ageme nt syste m in clude: Step 1 Establishing communica tion with the REO Appli ance by mapping it to a drive le tter (W indows only). Step 2 Verifying t hat the gate way and Management Po rt informati o n are corre[...]

40 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware 3 Use the de fault network drive displ ayed or select an other drive from the lis t. Tip: For consistency, Overl and Storag e recommends that you select a drive letter, such as d rive Z, that is av ailable t o all s ystems on the backup network. 4 In the [...]

Tracking Configuration Info r mation W 41 Setup Guide Tracking Configuration Information As you comple te the confi g uration pro cess by following t he steps outlined in this and subseq uent chapters, use the following form s to note what information you enter. Important: This in formation will be useful if you hav e to reco nfigur e the REO Appli[...]

42 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes o[...]

Tracking Configuration Info r mation W 43 Setup Guide Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ic[...]

44 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes o[...]

Tracking Configuration Info r mation W 45 Setup Guide Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ic[...]

46 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes o[...]

Tracking Configuration Info r mation W 47 Setup Guide Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ic[...]

48 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes o[...]

Tracking Configuration Info r mation W 49 Setup Guide Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ice: Tape C om pression : Dyn. Tap e Max. Size: iSCSI Target Name: Dis k, Tape, Dy n. Tape Yes or No Yes or No Devic e Type: Shar eDev ic[...]

50 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware Exter nal Dev ice Conf igu ration Pa ge REO De vice ID 160 iSCSI Tar get Name: iSCSI Initia tor Name: Initia tor IP Addre ss: REO Devi ce ID 16 8 iSCSI Target Name: iSCSI Initiator N ame: Initiator IP A ddress: REO De vice ID 161 iSCSI Tar get Name: iSCSI[...]

Tracking Configuration Info r mation W 51 Setup Guide Ext ernal Dev ice Co nfigu ration Page (c onti nued) REO De vice ID 1 7 5 iSCSI Target Name: iSCSI Initiator Name: Initiator I P A ddress: REO Devi ce ID 1 83 iSC SI Targ et Name: iSCSI Initiator Name: Initiat or IP Address: REO De vice ID 1 7 6 iSCSI Target Name: iSCSI Initiator Name: Initiator[...]

52 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware Verifying that the Gateway Address and Management Port are Correctly Configured The Defa ult Gateway is the IP address tha t provid es entra nce into the network to w hich the REO Appliance i s assigned. The Management Port connects the REO Appli ance to [...]

Verifying that the Gat eway Address and Ma nagement Port are Correctly Configured W 53 Setup Guide 3 If you are p rompted for your name and pass word, enter the follo wing in case-sensitive format : Logon Name: Administrator Password: system The REO Appl iance consol e appears. Tip: To access onli ne help on any of th e pages in the consol e, click[...]

54 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware 4 In the left pane, under Sys tem Me nu , click N etwork Configuration . 5 If you are not using DHCP, in the Default Gatewa y section of the right pane, make sure that the correct IP Addr ess appea rs. If DHCP is disab led, the IP a ddress and ot her info[...]

Configuring the GbE Data Por t s W 55 Setup Guide 6 In t he Management Port section, verify the following:  If your network uses DHCP (recommended), make sure that Enable is selected. The Management Port is automatically configured when DHCP is ena bled. Th is is t he defau lt settin g. (If you are usin g DHCP, the s yst em di spla ys th e add r[...]

56 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware 3 Click App ly . 4 Repeat thes e steps for Data Po rt 2 using an IP a ddress that falls withi n the Da ta Po rt 2 subnet. Tip: Overland Storage recomme nds that you use a ping command to ensure th at the manage ment system sees each port on the REO App li[...]

Entering t he System Information W 57 Setup Guide Entering the System Information 1 In the left pane, under System Men u , click System Configuration . 2 In the System Information secti on of the right pan e, enter th e follow ing:  Workgroup/Domain Name. E nter the workgr oup or dom ain name assigned by your ne twork administrator.  REO Name[...]

58 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware Configuring Logon Information Using the L ogon Informat ion section, you can change your logon name and password, which Ov erland Storage recommends that yo u do during the init ial config uration process. If you choos e to keep Ad ministrat or as your lo[...]

Configuring E-mail A lerts W 59 Setup Guide To configure messaging 1 In the right pa ne, scroll down bel ow the Logon Information secti on to loca te the E - mail N otification section, and ent e r the following:  Mail Address . Using dotted de cimal notati on, ente r the IP addres s of your in coming mail server.  From Address. Enter the e-m[...]

60 X Configuring the Management Syst em Overland Storage REO 9000 with ProtectionPAC S oftware Setting the Time and Date Information The REO Applianc e is or iginall y set to use the time t hat corresp onds to the Pacific time zone. If you are se tting up the REO Appliance in a different time zone, you nee d to update the time and da te sett ings a[...]

Configuring the Systems Involve d in the Backup Process W 61 CHAPTER 5 Configuring the Systems Involved in the Backup Process The main step s involv ed in con figurin g the ba ckup se rvers inclu de: Step 1 Mapping the REO Appliance to a drive let ter to simpl i fy access to the console and ot her installation and management t ools. Step 2 Installi[...]

62 X Configuring t he Syst ems Involved in the Backup Pr ocess Overland Storage REO 9000 with ProtectionPAC S oftware To establish communication 1 Install th e desire d software in itiato r or stor age adapt er. Note: For detailed information on various drivers and adapters, see the manufacturer’s documentation for assistance on ass igning target[...]

Changing the Volume Setup o r Creating Logical Volumes W 63 CHAPTER 6 Changing the Volume Setup or Creating Logical Volumes The main step s invo lved in switch ing from on e config urati on to an other or creating logical volumes include: Step 1 Select ing the ap plicable configurat ion. Step 2 Creating the desired number o f logical volumes, and s[...]

64 X Changing the Volume Setup or Creating Logical Volumes Overland Storage REO 9000 with ProtectionPAC S oftware Selecting JBOD 1 In the left pane, under Volume Menu , click Vol ume Se tup . 2 In the Select Physical Config uration list, sele ct JBO D only , and click Submit . Click Volume Setup.[...]

Changing the Volume Configuration W 65 Setup Guide 3 When the warning message appears that indicates all data currently residin g on t he RE O Applian ce will be deleted , click OK to continue. 4 Whe n the m essag e appe ars th at ind ica tes th e REO Applian ce m ust be restarted, click OK to continue. 5 After wai t ing app roximately five minutes[...]

66 X Changing the Volume Setup or Creating Logical Volumes Overland Storage REO 9000 with ProtectionPAC S oftware The follo wing desc ribes how t he vo lume s ar e arr anged in R AID configurations , depending on the numb er of disks and their size . If you are using t he 12-disk appliance:  RAID 0. Creates three REO Devices. Ea ch REO Device (p[...]

Changing the Volume Configuration W 67 Setup Guide To change the RAID conf iguration 1 In the left pane, under Volume Menu , click Vol ume Se tup . 2 In the lis t of volume con figurati ons on the right, sele ct the desi red RAID configura tion, a nd then cl ick Submit . Click Volume Setup. Select an o p tion, and then clic k Submit.[...]

68 X Changing the Volume Setup or Creating Logical Volumes Overland Storage REO 9000 with ProtectionPAC S oftware 3 If you selected a RAID 5 option and you want to create a hot spare for each host (controller), click OK when the f ollow ing m essage appe ars; otherwise, click Cancel . Clicking Cancel does not prevent you from continui ng with setti[...]

Changing the Volume Configuration W 69 Setup Guide 7 To view the v o lumes created fo r the configuratio n and their status, und er Volu me Me nu in the left pane, click Physical Volume Management . When you first create a new RAID 5 confi guration, the Stat us for each physical uni t (PU) i s INITIALIZING. Af ter the init i al build pha se complet[...]

70 X Changing the Volume Setup or Creating Logical Volumes Overland Storage REO 9000 with ProtectionPAC S oftware After the initial buil d comple tes, this st a tus change s to OK .[...]

Crea ting Lo gica l Volu mes W 71 Setup Guide 8 If you chose to create logical volumes, complet e the steps out line d in the next section; otherwise, proceed to the step s outline d in Conf iguring REO Devices as Disk or Tape Devices on p age 73 . Creating Logical Volumes Using thi s feature, yo u can create up to 64 L UNs (volumes ) of various si[...]

72 X Changing the Volume Setup or Creating Logical Volumes Overland Storage REO 9000 with ProtectionPAC S oftware Note: The maximum number of vo lumes you can create is 64, and the total amount of space you can use must be within the tota l amount of space av ailabl e on the phy sical vol umes (di sk driv es). 4 After you co m plete these steps, pr[...]

Configuring R EO Devices a s Disk or Tape Devices W 73 CHAPTER 7 Configuring REO Devices as Disk or Tape Devices You can configure each REO Device to functi on either as a disk d evice (the default) or as a virtual LTO-2 tape d evice; that i s, you can use each devic e in its native d isk forma t, vi rtual-tape format, or any combination of the two[...]

74 X Configuring REO Devices as Disk or Tape Devi ces Overland Storage REO 9000 with ProtectionPAC S oftware  If you chose to use a RAID configuration wi th logical volume s (required if yo u want to create dev ices of type Dynami c Tape), you must create t he volumes be fore you can change the device settings. For more information, see Creating[...]

Creating Tape Devices W 75 Setup Guide 2 From the REO Device ID list, select the firs t device who se configurat ion you want to change. 3 In the Devi ce Ty pe secti on, selec t Tape . 4 If you want t o maximize back up stora ge capacity, s elect the Enable Tap e C omp res si on check box (for optimal ba ckup performance, leave the check box cleare[...]

76 X Configuring REO Devices as Disk or Tape Devi ces Overland Storage REO 9000 with ProtectionPAC S oftware 7 When the warning message appears that indicates all data currently residing on the device will be deleted, cl ick OK to cont inu e. Any changes you ma ke are also reflected on the REO Device S ummary page. 8 If you want to create d ynamic [...]

Creating Tape Devices W 77 Setup Guide Changing a Device f rom Disk to Dynamic Tape 1 In the left pane, under REO Device Menu , click REO Device Configuration . The REO Device Configuration page displays the current settings for the first device listed in the REO Dev ice ID list. 2 From the REO Device ID list, select the firs t device who se config[...]

78 X Configuring REO Devices as Disk or Tape Devi ces Overland Storage REO 9000 with ProtectionPAC S oftware The number of d evice IDs li sted depends on t he number of volumes that you created. 3 In the Devi ce Ty pe secti on, selec t Dyn ami c Tap e . 4 If you want t o maximize back up stora ge capacity, s elect the Enable Tap e C omp res si on c[...]

Creating Tape Devices W 79 Setup Guide 6 To change the de fault targe t name of a devi ce, in the iSCSI Target Name box, type the new name (for exa mple, LTO7 ). Important: The target names must be unique withi n a network. If you are using mult iple app liances, y ou must cha nge the d efault targ et names. For more information, see Expanding Stor[...]

80 X Configuring REO Devices as Disk or Tape Devi ces Overland Storage REO 9000 with ProtectionPAC S oftware After the change is proc essed, the REO Devi ce Configura tion pag e reappe ars and displays th e serial number as signed to the dev ice. You can use this se rial n umber to iden tify th e device in your ba ckup software. Any changes you ma [...]

Configurin g External (S CSI) Device s W 81 CHAPTER 8 Configuring External (SCSI) Devices The SCSI ports on the REO Applia nce le t you at tach ex ternal devi ces (such as tape dri ves or change rs) and then use the cons ole to as sign initiat ors. The applian ce provides two SC SI ports, and yo u can use a chain forma tion to as sig n up to 15 SCS[...]

82 X Configuring Exter nal (SCSI) Devices Overland Storage REO 9000 with ProtectionPAC S oftware Information is set to No Device Foun d. (The it ems rema in in the Ex ternal Device Summary and the External Initiator Summary, even if yo u power down and restart the REO Appliance.) If you attach an External Device whi le the REO Appliance is running,[...]

Detecting External Devices W 83 Setup Guide To update the l ist of External D evices 1 In the left pane, under Externa l Device Menu , click Rescan for External Devices . 2 When the f ollowing mes s age appe ars, clic k Rescan t o continue. Click Res can fo r Exte rnal Device s.[...]

84 X Configuring Exter nal (SCSI) Devices Overland Storage REO 9000 with ProtectionPAC S oftware Changing the iSCSI Target Name Important: The target names must be unique with a network. If you ar e using multiple ap pliances, you must change the def ault target names . For more information, see Expanding St orage Capacity (Scalab ility) on page 10[...]

Changing the iSCSI Tar get Name W 85 Setup Guide 3 To change the de fault targe t name of a devi ce, in the iSCSI Target Name box, type the new name (for exa mple, LTO2 drive). 4 To sa ve you r chan ges , clic k Su bm it (or click Reset to cancel). Any changes you ma ke are also reflected on the Exte rna l De vice Summary page. 5 After you co m ple[...]

86 X Configuring Exter nal (SCSI) Devices Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Associating Targets (D evices) and Initiators W 87 CHAPTER 9 Associating Targets (Devices) and Initiators The main step s involv ed in as sociating targets (REO Devices ) and initia tors wit h each o ther inclu de: Step 1 Understa nding how t he tar gets and in itiators must b e ide ntified so that they can successfully communicate with each other.[...]

88 X As sociating Targets (Device s) and Initiators Overland Storage REO 9000 with ProtectionPAC S oftware author ity. The iqn prefix is used f or iSCSI-qualif ied names a nd the eui prefix is used for Institute of Elect rical and Electroni cs Engineers (IEEE) iSCSI names. To ensure the free movemen t of network HBAs bet ween hosts witho ut carryin[...]

Understanding How Initiators and Targ ets (Devices) are Connected W 89 Setup Guide Reviewing Ho w Targets (REO Devic es) and Initiators are Associate d After yo u have na med the targets an d initiat ors (describe d later in this chapter), you must assign th em to each other in pa irs. This must be performed both on t he REO Appliance by using the [...]

90 X As sociating Targets (Device s) and Initiators Overland Storage REO 9000 with ProtectionPAC S oftware 2 Verify that the iSCSI Target Name on t he REO Appliance matches the t arget name on the ba c kup server . For exampl e, if one of the vol umes on th e REO Ap pliance is named idevice.name0 , t his is the iSCSI Ta rget Name. T he targ et name[...]

Configuring Targets (REO Devices and External Devices) and Initiators W 91 Setup Guide 3 Match the iSCSI i nitiator name on the REO Appliance to the initiator name on the bac kup server. For exampl e, if one of the vol umes on th e REO Ap pliance is named idevice.name0 , this is the i SCSI Targe t Name. You must a ssign at least o n e i n i t i a t[...]

92 X As sociating Targets (Device s) and Initiators Overland Storage REO 9000 with ProtectionPAC S oftware Configuring REO Devic es (Targets) and Initiators 1 In the left pane, under REO Device Menu , click REO Device Configuration . The iSCS I Ta rget Nam e fiel ds ar e a ssig ned d efa ult v alu es o f idevice.name0 t hrough idevice.name23 (J BOD[...]

Configuring Targets (REO Devices and External Devices) and Initiators W 93 Setup Guide 2 To change an iSCSI Target Name , type the ne w nam e in the text b ox, and the n clic k Submit . 3 From the REO Device ID list, sele ct the de vice for w hich you w ant to add in itiators, and th en click Add New Initiators . 4 If y ou are work in g wi th iSCSI[...]

94 X As sociating Targets (Device s) and Initiators Overland Storage REO 9000 with ProtectionPAC S oftware The iSCSI initiat or name entered here must match th e name of the iSCSI initi ator on th e associat ed ba ckup serv er. Tip: To copy the i nitiator n ame if you a re using the M icrosoft init iator driver and then pas te it h ere, u se the in[...]

Configuring Targets (REO Devices and External Devices) and Initiators W 95 Setup Guide 6 From the REO Device ID list, select the ID for the target to which yo u are a ssigning this initiat or. 7 Click Sub mit . 8 Repeat ste p 3 th rough s tep 7 fo r each targ et. Configuring the iSCSI Initiator with Target (REO De vice) and Initiator Assignments X [...]

96 X As sociating Targets (Device s) and Initiators Overland Storage REO 9000 with ProtectionPAC S oftware Configuring External Devices (Targets) and Initiators This p rocess is s imilar to th e step s outlin ed earli er for configur ing REO devices. For detailed information, refer back to Config uring REO Devices (Targets) and Initiators . 1 In th[...]

Backing Up Your REO SoftKe y (Post-Configuration) W 97 Setup Guide 3 In the iSCSI Initiator Name box, ente r a uniq ue name (up to 223 alphabe tical o r numeri cal cha racters) of an auth orized in itia tor for the targe t. 4 (Optional) In the Initiator IP Address box, if you want to use an addi tional l evel of authen ticatio n, use d otted decim [...]

98 X As sociating Targets (Device s) and Initiators Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Workin g with the REO 9000 W 99 CHAPTER 10 Working with the REO 9000 This ch apter pr ovides a few tip s on wo rking w ith the REO Appliance including:  Logg ing on to the Web in terfac e.  Review ing the in formation d isplayed in the REO Device Summa ry.  Switching from one conf i guration to anot her.  Understanding how disk dri ves [...]

100 X Work ing w ith the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware The REO Appl iance consol e appears. Note: If multip le us ers log on to the c onsol e at t he s ame ti me, the console save s the last update rec eived. Understanding the Summary P ages The Prot ectionPAC softwa re incl udes a su mmary page t hat lists the REO[...]

Understanding the Summary Pages W 101 Setup Guide Reviewing the REO Dev ice Summar y Page The REO Device S ummary page provid es an immediate view of your REO Applia nce and its status. The following sh ows two examples of what you might see on t his page (what you see depe nds on how you confi gure your REO Appliance). The followi ng explains each[...]

102 X Work ing w ith the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware  Status . Indicat es whether the device is Up or Down. In addition to using an Up or Down la bel, the colo r green ind icates tha t the i tem is okay, orang e indicates tha t the it em is in an unprotected state (for example , initial izing), an d red indica[...]

Understanding the Summary Pages W 103 Setup Guide Reviewing the Ext e rnal Device Summary The Extern al Device Summary page provide s an immedia te view of the External Devices attached to the REO Appliance. The followi ng explains each of t he columns:  REO Device ID. This entry is auto maticall y designa ted by the REO Appliance. Depend ing on[...]

104 X Work ing w ith the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware Reviewing Ho w the Disk Drives are Numbere d Numbering begi ns with th e disk in the up per-left corner (disk 0 ) and moves from lef t to right. Understanding What the LEDs Repres ent The front of t he appliance includ es several LED light s. If an LE D for a p[...]

Powering Down the REO Appliance W 105 Setup Guide Powering Down the REO Applianc e To ensure pre servation of data on the RE O Applian ce, do not turn off th e applia nce usi ng the power b utton on t he REO Appli ance. You must verify that none of the initiators ha ve active connecti ons, and you should use the Shutdow n/Restart option i n the sof[...]

106 X Work ing w ith the REO 9000 Overland Storage REO 9000 with ProtectionPAC S oftware 2 In t he s oft wa re c ons ole, und er System M enu , click Maintenance . 3 In the System Main tenance p a ge, under Shut Down /Resta rt , cli ck the a ppl icabl e butto n.  If you want to shut down the REO Appliance briefly a nd then automati cally rest ar[...]

Expanding Storage Capacity (Scalability) W 107 CHAPTER 11 Expanding Storage Capacity (Scalability) This chapte r explains how to add one or more a ddition al REO Appliance appliances to expand the st orage capacit y in an iSCSI or FC environme nt. If you are u sing the 12-dis k version o f the REO 9000 and you subseq uently purchased th e additiona[...]

108 X Expanding Storage Capacity (Scalability) Overland Storage REO 9000 with ProtectionPAC S oftware Important: Because each appliance (the prim ary REO Appliance and each assoc iated REO A ppli ance) ha s its ow n co nsole , ch ange the defaul t values for t he iSCSI Target Name fiel ds on th e REO Device Configuration page, and chang e the REO N[...]

Setting Up Addi tional REO Appliances in an FC Topology W 109 Setup Guide The Fibre Channel port s on the back of the REO Appliance ar e numbered port 0 (bottom) a nd port 1 (top). Port 0 Port 1[...]

110 X Expanding Storage Capacity (Scalability) Overland Storage REO 9000 with ProtectionPAC S oftware Attaching Each REO Appliance Separately 1 Atta ch ea ch REO Appli anc e in t he se t to a sep arat e set of po rts o n the FC switch or hub. FC s wit ch o r h ub FC sw itch or hub[...]

Setting Up Addi tional REO Appliances in an FC Topology W 111 Setup Guide 2 Configure and manage each REO Applian ce using the same instructions provid ed for the REO Applia nce that i t comple ments. Important: Because each appliance (the prim ary REO Appliance and each assoc iated REO A ppli ance) ha s its ow n co nsole , ch ange the defaul t val[...]

112 X Expanding Storage Capacity (Scalability) Overland Storage REO 9000 with ProtectionPAC S oftware Expanding the Capacity of a REO 9000 by Adding Disk Dri ves If you initially purchased a REO 90 00 with 12 disk s and subseq uently purchas ed the u pgrade fo r an additi onal 12 disks, co mplete t he follo wing steps to inst all the additi onal di[...]

Expanding the Cap acity of a RE O 9000 by Adding Disk Drives W 11 3 Setup Guide 8 In the left pane, under Volume Menu , click Ph ysical Volume Management . 9 Perform th e applica ble st eps for the vo lume configurat ion that you are using:  If you are using a JBOD conf igurat ion, the 12 new dis ks are liste d in the FREE DRIVE POOL. Click the [...]

114 X Expanding Storage Capacity (Scalability) Overland Storage REO 9000 with ProtectionPAC S oftware 10 If you are using a RAID configu ration wit h logical v olumes, use the Logical Volume Management page to ex pand the s ize of the e xis ting volumes or crea te additi onal volume s. For more information on creating logical volumes, see Creating [...]

Sharing Access to a REO 9000 Be tween Multiple Syste ms W 115 APPENDIX A Sharing Access to a REO 9000 Between Multiple Systems The Share Device fea ture lets you share a sing le disk ( physical or virtual) with more than one initiator. You can use this feature with any combinatio n of iSC SI or FC initiato r connection s. However, on ly one initiat[...]

116 X Sharing Access to a REO 90 00 Between Multiple Syste ms Overland Storage REO 9000 with ProtectionPAC S oftware Configuring Devices as S hared Devices Note the f ollowi ng ad ditio ns to the st eps outline d previo usl y in Configuring REO Devices as Disk or Tape Device s . 1 Select the ShareDevice check box. 2 To access the folder that contai[...]

Accessin g a Shared D evice W 117 Setup Guide c Copy th e files to t he appropria te location (pa th) for your backup applica tion (for exampl e, C:WINNT) fold er on each server that will participat e in th e backu p process . d Edit you r the pr e-proces sing s cript in th e backu p applicat ion to call ovlndstart.exe , and edit the post-processi[...]

118 X Sharing Access to a REO 90 00 Between Multiple Syste ms Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Basic Tro ubleshoot ing W 119 APPENDIX B Basic Troubleshooting As you troubles hoot the REO Appliance , keep the foll owing guidelines in mind:  Do no t turn o ff the REO App liance us ing th e powe r button on t he appliance. You must veri fy that none of the initiators have acti ve connections, and you shoul d use the Shutdown/Rest art option [...]

120 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware Sending the Log Files to Technical Support The REO Applianc e creates and maint ains log file s that c onta in diagnost ic informatio n intended for use b y Overland Stora ge Technical Support in tr oubleshoot ing issues you might encount er. The logs are updated e[...]

REO Appliance Does Not Start W 121 Setup Guide REO Appliance Does N ot Start If DHCP is not operati onal on your LAN, you mus t manually edit the configuration fil e on the REO SoftKey bef ore you connect it to the REO Appli ance an d start it. If you already e dited th e config uration f ile or if your LAN uses DH C P and the REO Appliance i s bee[...]

122 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware Unable to Lo g On to the Console If you are un able to log on to t he REO Appliance conso le, it might be beca use y ou ar e usin g In ternet Expl ore r and t he p rivacy settin g i s set above Me dium (the cons ole is a Web-ena bled program that requi res the use [...]

Unable t o Log On to the Console W 123 Setup Guide Internet Explorer Does Not Redi rect from IP Addres s on Windows Serv er 2003 If you access the REO Appliance conso le using Intern et Explorer running on Win dows S erver 20 03, you mig ht see a blank screen after yo u enter a valid IP address for the REO Appliance to which you are tryi ng to conn[...]

124 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware 4 In the Add this Web s ite to the z one box, type the IP address for the REO App lia nce, and cl ick Add . 5 To dismiss the Truste d s ites d i a l o g b o x , cl ic k Close , and then click OK to save yo ur changes and clos e the Internet Options dialog box. 6 In[...]

Unab le to Co nnec t to the Disks via Wind ows Ex plor er W 125 Setup Guide Unabl e to Connec t to the Di sks via Wind ows Ex plorer If you are unable to access the disks o n the REO App liance, it m ight be because t he system or a dis k on the app liance is malfuncti oning, beca use the disks were reformatted using a file system other than NTFS, [...]

126 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware d Check the ALARM MESSAGES s ection to see if th ere are any al erts regarding th e disks. T hese messa ges (also known as a s ynchrono us event noti fications) disp l ay addit ional info rmation abou t each disk that might not be disp layed in an alert e-mail. Ma [...]

Perpetua l Loop of Audio Alerts W 127 Setup Guide 4 If y ou are tr ying to v iew the d isks from a W indow s NT syste m, ma ke su re that the di sks ar e formatted as NT FS volumes . The disks are fa ctory-formatted using NTF S 4. If you reforma t the disks as another type of file sys tem (such as FAT or FAT32), you will not be able to a ccess th e[...]

128 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware I Forgot the New Passwor d or Logon Name If you change the defaul t name and password that you use to log on to the console a nd subsequ ently forge t the new inf ormation, use the fo llowing steps to locate the requ ired informa tion. 1 Make sure that yo u are ent[...]

Lost or Da maged REO So ftKe y or File s Ac cidentally Deleted from the Key W 129 Setup Guide Lost or Damaged REO SoftKey or Files Accidentally Delete d from the Key The REO SoftKey cont a ins the soft ware and sett ings required for configur ing the REO Appl iance that you p urchased (not e that if you purchased multiple units, t he keys are not i[...]

130 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware 2 Lo g on t o t he so ft ware con sol e. 3 In the left pane, under Volume Menu , click Ph ysical Volume Management . Click Physic al Volume Management.[...]

Determining Whe ther a D isk Drive is Faulty o r There is a Problem with the REO Appliance W 131 Setup Guide 4 In the Physical Volume Management page, click the Add button next to the dis k drive whos e St atus is NOT PRESENT . When a disk is un availabl e, it appear s in t he FREE DRIVE P OOL section of the page . 5 When the confi rmation message [...]

132 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware Re-Creating a RAID 0 Volum e 1 Make su re that none of the init iato rs (servers) have active connections with the REO Appliance. For exampl e, in the iSCS I Initiato r Properties di alog box fo r the Micro soft initiato r, yo u can check the Ac tive Sessio ns tab [...]

Determining Whe ther a D isk Drive is Faulty o r There is a Problem with the REO Appliance W 133 Setup Guide 3 In the left pane, under Volume Menu , click Ph ysical Volume Management . Click Physic al Volume Management.[...]

134 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware 4 In the Physical Volume Management page, click the Create butt on for the set of disks currently in the FREE DRIVE POOL section. 5 When the confi rmation message app ears, clic k OK . Click Create .[...]

Determining Whe ther a D isk Drive is Faulty o r There is a Problem with the REO Appliance W 135 Setup Guide The syst em tr ies to re-c reat e th e volu me u sing t he dis ks th at a re currently in the FREE DRIVE POOL section. The process will either succeed or fail .  If the process succeeds, t he volume is re-creat ed. If the Status is OK , y[...]

136 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware Rebuilding a Volume (RAID 5 Without Hot Spare) When an issue arises wi th a di sk in a R AID 5 config uratio n, the d isk in question moves to the FREE DRIVE POOL section and t he volume has a Status of DEGRADED. To test the d isk by forcing a re build 1 Make su re[...]

Determining Whe ther a D isk Drive is Faulty o r There is a Problem with the REO Appliance W 137 Setup Guide For exampl e, in the iSCS I Initiato r Properties di alog box fo r the Micro soft initiato r, yo u can check the Ac tive Sessio ns tab to de termin e if there is a connection t hat needs to be terminated . 2 Lo g on t o t he so ft ware con s[...]

138 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware 4 In the P hysical Volume M anagement page, click the Rebuild button for the vo lume whose Stat us is DEGRADED . 5 When the confi rmation message app ears, clic k OK . For the volu me whos e Status i s DEGRA DED, click Rebuild .[...]

Determining Whe ther a D isk Drive is Faulty o r There is a Problem with the REO Appliance W 139 Setup Guide The system t ries to us e the disk that is currently in the FR EE DRIVE POOL s ection to rebuild t he volu me. Whi le in work , the Stat us of the volume is REBUILDING. The process will e ither succeed or fail.[...]

140 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware  If the p roces s su cceed s, the dis k retur ns to the v olum e, the Statu s is OK, an d REMOVE bu tton s become av ailable f or the di sks. If the Status is OK, you can resume normal operations with the REO Appl ian ce. I f yo u wan t to ensu re th e in tegri [...]

Determining Whe ther a D isk Drive is Faulty o r There is a Problem with the REO Appliance W 141 Setup Guide Re-Creating a Hot Spare (RAID 5 With Hot Spares) When an is sue arises with a disk in a RAID 5 configu ration and you are using hot spares, the disk in question moves to the FREE DRIVE POOL section , and the s ystem a utomati cally b egins a[...]

142 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware For exampl e, in the iSCS I Initiato r Properties di alog box fo r the Micro soft initiato r, yo u can check the Ac tive Sessio ns tab to de termin e if there is a connection t hat needs to be terminated . 2 Lo g on t o t he so ft ware con sol e. 3 In the left pane[...]

Determining Whe ther a D isk Drive is Faulty o r There is a Problem with the REO Appliance W 143 Setup Guide 4 In the Physical Volume Management page, click the H ot Spare butto n ne xt to th e dis k in the FREE DRIVE POOL se ction . 5 When the confi rmation message app ears, clic k OK . Clic k Hot Sp are.[...]

144 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware The pro cess will ei ther succeed or fail.  If the proc ess succeed s, the disk mov e s from t he FREE D RIVE POOL section to the HOT SPARE se ction.  If the proces s fails, an error mes sage simila r to the following a ppears. You mu st repla ce the applicab[...]

Does the Appliance Automatica lly Start After a Power Outage? W 145 Setup Guide Does the Appliance Automatically Start After a Power Outage? If the faci lity in which your REO Applia nce is i nstalled experien ces an interr uption i n power, the appli ance will not automat icall y run throu gh the power-up sequence when power is restored. You must [...]

146 X Basic Troubl eshootin g Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Updating the Appliance W 14 7 APPENDIX C Updating the Appliance Updates fo r your product migh t be availa ble via the Ove rl and Stora ge Web site . The update might be for t he software, for the diff erent instance s of firmware on the ap pliance, or for bot h. Overland St orage recommends that yo u note what version of the pro duct you have inst[...]

148 X Updating the Appliance Overland Storage REO 9000 with ProtectionPAC S oftware 3 In the System Main tenance page, under REO Information , no te what is lis ted for Product Version . Checking For a nd Downloading Updates 1 Go to the Ov erlan d Stor age W eb site at: www.overlandstora ge.com 2 Click SERVICE & S UPPORT . 3 Log on via the MEMB[...]

Checking For and Downloading Updates W 149 Setup Guide 6 In the Sub-Catego ries section, click REO Software and Release Note s . 7 In the list of resu lts that a ppears, cl ick the link t o the appl icable rel ease to dow nload the file s. Click her e. Click the applica ble link.[...]

150 X Updating the Appliance Overland Storage REO 9000 with ProtectionPAC S oftware Because of the size of the upgrade fil e, you must downl o ad it fr om the FTP serv er. You can us e eith er a file trans fer p rotoc ol (F TP) or hype rte xt transfer pro tocol (HTTP) to download t he files . 8 Download and save each attachment to your computer . T[...]

Installing an Update W 15 1 Setup Guide Installing an Update Installing the upg ra de does not af fect any data that you currently have stored on the RE O Appliance; however, Overland Stora ge strongly recommends that you back up any dat a on the appliance b efore you begi n the u pgr ade p roce ss. 1 Lo g on t o t he so ft ware con sol e. 2 In t h[...]

152 X Updating the Appliance Overland Storage REO 9000 with ProtectionPAC S oftware 4 In the Update REO using Downloaded File section, ty pe the path name t o point to the f ile tha t you dow nloaded , or cl ick Browse to point to it, and then click Submi t . 5 When the confi rmation message app ears, clic k OK . 6 When the me ssage app ears that i[...]

Installing an Update W 15 3 Setup Guide 10 In the REO Inf ormation section, no te that the Product Version now reflects the ne w version of the software. If appli cable, th e Flash Ve rsion might also be differen t. 11 If you are using the FC-enabled vers ion of the product , complete the step s in the next section to determine wh ether an update f[...]

154 X Updating the Appliance Overland Storage REO 9000 with ProtectionPAC S oftware 4 When the confi rmation message app ears, clic k OK t o continue. 5 When the f ollowing mes sage appears, attach th e FC cable s to the appli ance. 6 Wait approx imately five minutes before log ging back on to the REO App lia nce . 7 In t he s oft wa re c ons ole, [...]

Specifications W 155 APPENDIX D Specifications This app endix li sts t he speci ficati ons f or the R EO Appl iance. Capac ity Disk Dr ives Twel ve or Twenty -fou r SATA × 250 or 40 0 GB Raw Capaci ty 9.6 terabyt e (TB) RAID Level s JBOD, RAID 0, RAID 5 with hot spare Host Interfaces Hardware Two GbE Ports (RJ45) One Manage ment Port (RJ45) Two Fi[...]

156 X Specifications Overland Storage REO 9000 with ProtectionPAC S oftware Electromagnetic Em ission Noti ce This equ ipmen t has been teste d usi ng s hield ed ca bles for EM I- compliance. The us e of unshielded cabl es or modification s requires syst em te stin g for EMI te stin g for c omp liance t o th e st andard . Industry Canada This Class[...]

Elect romagnetic Em ission W 157 Setup Guide communications . Operation of thi s equipment i n a resident ial area is likely to cause harmful int erference in which cas e the use r will be required to correct the interference at his own ex pense. Japan Voluntary Contr ol Council for I nterference (VCCI) Translation This is a Clas s A pro duct ba se[...]

158 X Specifications Overland Storage REO 9000 with ProtectionPAC S oftware Declara tion of Confor mity[...]

Customer Support W 159 APPENDIX E Customer Support If yo u have a techn ical qu estion about the REO App lianc e, try th e follow ing: 1 Check the documentatio n and online Help. 2 Check t he Web site: www .overla ndstorage .com Updates and Release Note s for the latest versio ns of the REO Appliance product s are avai lable from the Overl and Stor[...]

160 X Customer Support Overland Storage REO 9000 with ProtectionPAC S oftware You can use the Prod uct Selector to sel ect a product and vi ew informat ion about it. Locating Additional Information for Your Product 1 Go to the Ov erlan d Stor age W eb site at: www.overlandstora ge.com 2 Click SERVICE & S UPPORT . 3 Log on via the MEMBER LOGI N [...]

Locating Additional Information for Your Produc t W 161 Setup Guide 7 If you still ha ve a ques tion, u se th e follow ing con tact informa tion: For Contact Worldwide Headqu arters Over land Stora ge, In c. 4820 Ov erland Av enue San Diego, CA 921 23 Toll Free: 1 .800.729.8725 Tel: 1. 858.5 71. 555 5 Fax: 1.858 .571.3664 Sales Telephone: 1.858.57 [...]

162 X Customer Support Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Glossa ry and Acro nym List W 163 Glossary and Acronym List Application server. A networked computer on which productio n programs ar e running. The progra ms on an applicatio n server typically hand le application interact ion between an end-user’s browser- b ased programs an d a company’s back-e nd database or busines s applicat ions. ( While[...]

164 X Glossar y and Acro nym List Overland Storage REO 9000 with ProtectionPAC S oftware iSCSI uses standard Ethernet switches and routers to move the data from server to storage . It also allo ws IP and Eth ernet infras tructure to be used f or expanding access t o storage area ne twork (SAN) storag e and extending SAN connectivity across any dist[...]

W 165 Setup Guide REO Device ID. The SCSI tar get pr esente d to th e ini tiators. SAN. Storage-area network SCSI. S mall Computer System Interface Targ et . The target is a resource that receives and e xecutes cli ent requests. TCP/ IP. Transmissi on Control Protocol/ Internet Pro t ocol TOE . TCP offloa d engine U (a s in 2 U). Unit; measures the[...]

166 X Glossar y and Acro nym List Overland Storage REO 9000 with ProtectionPAC S oftware[...]

Index W 167 Index A accessing appliance, prohibited 120 softwa re console 99, 122 adding additional disks 112 appliances 107, 108 logic al volumes 71 alar m 127 alerts audio 127 e-mail, con figuring 58 appliance does not start 121 arbitrate d loop topology 12 associa ting targets and initiato rs 8 7 B backing u p configu ration in formation 41 REO [...]

168 X Index Overland Storage REO 9000 with ProtectionPAC S oftware expanding capacity adding appli ances 107, 108 adding disks to an appliance 112 External (SCSI) De vices changing t arget na me 84 connecting 28 detecting 81 External Device Summ ary page 103 External Initiator Summ ary page 103 F Fibre Chan nel (FC) 11 conne cting p orts 27 connec [...]

Index W 169 Setup Guide REO SoftKey backing u p (post-confi guration) 9 7 backing up (pre-configuration) 32 connecting 36 deleted files from 129 editing config uration f ile on 33 lost or damaged 1 29 over view 31 rem oving f rom a W indow s syst em 35 Reset option 119 requir ements 16 S safety guide lines, ne twork loca t ion 20 scalabi lity addin[...]

170 X Index Overland Storage REO 9000 with ProtectionPAC S oftware[...]