English dropdown-ico

OWC Mercury Helios+E2 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of OWC Mercury Helios+E2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of OWC Mercury Helios+E2 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of OWC Mercury Helios+E2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of OWC Mercury Helios+E2 should contain:
- informations concerning technical data of OWC Mercury Helios+E2
- name of the manufacturer and a year of construction of the OWC Mercury Helios+E2 item
- rules of operation, control and maintenance of the OWC Mercury Helios+E2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of OWC Mercury Helios+E2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of OWC Mercury Helios+E2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the OWC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of OWC Mercury Helios+E2.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the OWC Mercury Helios+E2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Assembly a nd Users Manu al OW C Mercur y Helios PCI e T hunderbolt Expansion Chassis[...]

  • Page 2

    T able of C ontents INTRODUCTION 1 SYSTEM REQUIREMENTS 1 P A CKAGE CONTENTS 2 PORT VIEW 2 ANTI-ST A TIC HANDLING 3 ASSEMBL Y 3 QUICK SET -UP 10 GENERAL USAGE GUIDELINES AND F A Q 15 C ONT ACTING TECHNIC AL SUPPORT 18 W ARRANTY INFORMA TION 18 Introduction Sy stem Requirements • IntelMacintoshwith Thunderboltpor t  • Thef[...]

  • Page 3

    P ackage Conten ts 1. Helios 2. P owerbrickandcable P or t V iew ① ② DC P ower Thunderbolt Ports PCIe Expansion Slot 2[...]

  • Page 4

    Anti-Sta tic handling HeliosandPCIecardsaresta tic- sensitivedevices . Theyare susceptibletoin visibledamageif notprotectedduringtheassembly process . W erecommendpr opergrounding byusingagr oundingstrap .Make suretow orkinacleanandstat[...]

  • Page 5

    3.RemovethetwoPhillipsPH2scr ewsfromthebott omofHelios. 4. T urnHeliosbackoverandplaceitonit’ sfeet.Usingy ourngers,push theinnerchassisoutoftheouterenclosure .Donotsqueezethesidesof theenclosurewhiledoingthis . 4[...]

  • Page 6

    5.FlipHelioso verandorientitasshowninthepicture. RemovethePhillipsPH2scr ewfromthePCIeexpansionslot. Y ouare readytoinstally ourPCIecard. 6. Note: Only handle the PCIe card b y its edges. Never touch the gold c ontacts or any components on the circuit boar d. [...]

  • Page 7

    7.MakesurethePCIecardisfullyseat ed. 8.ReplacethePCIebracketscrew .Donotfullytightenthescrew . 6[...]

  • Page 8

    Carefullyliftuptheedgeofthecarduntilthebr acketisstoppedbythe PCIebracketscrew ,thenfullytightenthePCIebracketscr ew . 9.Slidetheoutercasingbackon. Alignthescrewholesandr eplacethebottomscr ews. 7[...]

  • Page 9

    10.Replacethetworearscr ews. 11.FlipHelioso verandplugintheDCpow ercableand Thunderbolt cable. Note: Helios will only power on when it has DC pow er and is receiving an ac- tive Thunderbolt signal . 8[...]

  • Page 10

    Note: Y our Mac can be on or o when connecting the Thunderbolt c able. If the PCIe car d you are connecting needs to poll external devices before being powered on, mak e sure to c onnect those devices to the PCIe card befor e con- necting the Thunderbolt cable .  13. ThepowerLEDonthefr ontofHelioswillemitas[...]

  • Page 11

    Quick Set-Up  1.Heliosdoesnotrequir edrivers.  2. T overifythatyourPCIecardisbeingr ecognizedb yyourMac  andisworkingcorrectly ,youcanlookin “SystemP roler:(Mac OSX1[...]

  • Page 12

    •Awindowwillappearonthescr een.Clickon “MoreInfo … ”  •Ifyourcomput erisrunningMacOSX10.7.xorMacOSX10.8.x,  an “ About ThisMac ” windowwillappear .Clickon “System  Report… ” .Ifyourc [...]

  • Page 13

    3.Clickon “ Thunderbolt” toseeHelios. 12[...]

  • Page 14

    4.Clickon “PCICar ds” toseethePCIeexpansioncardinstalledinHelios. Note: If the status of “ T unnel Compatible” (as seen to the right pane above) is “ Y es” , your PCIe car d will function correctly over Th underbolt. If your card has a “ T unnel Compatible” status of “No ” , check with the [...]

  • Page 15

    Note: Other information ab out the PCIe c ard installed in Helios may be seen in another section. F or example, the PCIe c ard we used in this set-up is the OWC Mercury Accelsior PCI Express SSD . The status of the SSD can be seen under the Serial-A T A section. 14[...]

  • Page 16

    General U sage Guidelines and F AQ TheOWCMercuryHeliosPCIe ThunderboltExpansionChassis:  • Willonlypow eronwhenDCpowerandanactive Thunderbolt  signalar epresent.  •Hasintelligen tpowermanagement,allo wingittopowerupand  down?[...]

  • Page 17

    Q.  My PCIe car d has lower performance than expected when installed in Helios.  • Thunderboltoersupto10Gb/sbandwidthf orPCIe. Thisis  morethanenoughbandwidthf ormostcards .Somecards,  howev er ,mayrequir emorethan10Gb/sofbandwidthandmay[...]

  • Page 18

    AMiniDisplayP or tpor thasasymbolwithtwov er ticalbarssurroundinga square . A Thunderboltpor tismarkedwithalightningboltsymbol. 3. Checkthe Thunderboltcableendstoseeiftheplugsaredirt y ,  corr oded,ordamaged. T r yadie[...]

  • Page 19

    C ontacting T echnical Suppor t Shouldyouneedsupport,therearethreew aystocon tactour T echnical Suppor tteam: • Email  o Y oucansubmityouremailrequestat:  o http://eshop .macsales.com/Service/ts_email.cfm • Phone  o 815-338-8685Option3  o 8AM–8P[...]

  • Page 20

    Copyrigh ts : Copyright©2002-2012Other WorldC omputing,Inc.OWCisatrademarkofNewConceptsDevelopment Corporation,reg isteredinU.S.P atentandT rademarkOceandCanada. MercuryAccelsior ,M ercuryHelios,Other WorldComputingandtheOther W orldCo[...]