Palm Pre manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Palm Pre, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Palm Pre one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Palm Pre. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Palm Pre should contain:
- informations concerning technical data of Palm Pre
- name of the manufacturer and a year of construction of the Palm Pre item
- rules of operation, control and maintenance of the Palm Pre item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Palm Pre alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Palm Pre, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Palm service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Palm Pre.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Palm Pre item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Pa l m ® Pre™ Phone User Guide www. sp r in t. co m © 2009 Sprint and the logo are tr ademarks of Sprint. Other marks ar e the pr operty of their respect ive owners. Printed i n the U.S .A . v. 1. 0[...]

  • Page 2

    Intellectual Property Notices © 2009 Palm, Inc. All rights reserv ed. Palm, Pre, Syner gy, and the Palm and Pre logos ar e among the trademarks or register ed trademar ks owned by or licensed to Pa lm, In c. Microsoft and Outlook are tr ademarks of the Micr osof t group of companies. Ex change ActiveSync Enabled. Facebook ® is a re gistered tr ad[...]

  • Page 3

    Table of Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Your Palm ® Pre™ Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About This User[...]

  • Page 4

    Update the Software on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Copy Files Between Your Phone and Your Comp uter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 2C. Phone . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    2F. Your Documen ts and Other Productivity Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Doc View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 PDF View . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    Section 4: Your Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 4A. Troubles hooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 For Current Palm ® Smartphone Users . . . . . . . . . . . . . . . .[...]

  • Page 7

    Protecting Your Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Recycling and Disposa[...]

  • Page 8

    [...]

  • Page 9

    9 Welcome Yo u r P a l m ® Pre™ Phone Y our Palm ® Pr e™ phone puts Palm’ s new multitas king, gesture-ba sed operating syste m, the Palm ® webOS™ plat form, inside a small, beauti ful device with a k eyboar d that you can slide out whene ver y ou need it. Her e are a fe w highlights of y our new phone. Gestures: On y our Pre ph one, you[...]

  • Page 10

    10 Thanks also to the Syner gy feature, in the Messaging application, all y our conv ersations with the same person ar e gr ouped together in one chat-style view . If yo u start a chat with Ed in IM, for e xample, you can cont inue the same conv ersation using te xt messaging—and see it all in the same view . For mor e information, see “Messagi[...]

  • Page 11

    11 䢇 Section 3: W eb and Data Services and Other Wir eless Connections shows y ou how to use Web br owsing, messaging, and email. It also describes other types of wir eless connections, such as Wi-Fi and Bluetooth ® wir eless technology . 䢇 Section 4 : Y our Resour ces answers fr equently asked questions and shows y ou what to do if something [...]

  • Page 12

    12 Manage Y our Account Online: sprint.com 䢇 Access your accou nt information. 䢇 Check minute usage (depe nding on your Sp rint service plan). 䢇 View and pa y your bill . 䢇 Enr oll in Sprint online bil ling and automatic pa yment. 䢇 Pur chase accessories. 䢇 Shop for the latest Sprint phones. 䢇 View a vailable Sprint service plans and [...]

  • Page 13

    13 Sprint Operator Ser vices Sprint Oper ator Services pr ovides assistance with placin g collect calls or with placing calls billed to a local t elephone calling car d or third par ty . 䢇 Open Phone . Enter 0 and tap . T o learn mor e and to see the latest in pr oducts and services, visi t Sprint online at sprint.com .[...]

  • Page 14

    14[...]

  • Page 15

    Yo u r S e t u p Section 1[...]

  • Page 16

    16[...]

  • Page 17

    Section 1A: Set Up Ser vice 1 7 Setup Set Up Ser vice Section 1A In This Section ⽧ Set Up Y our Phone (page 1 8) ⽧ T urn the Phone On/Off (p age 20) ⽧ Mak e Y our First Call (page 2 4) ⽧ Set Up Y our Voicemail (page 25) ⽧ Create Sprint Account Pass words (page 26)[...]

  • Page 18

    1 8 Section 1A: Set Up Ser vice Set Up Y our Phone Activate Y our Phone 䢇 If you purchased your ph one at a Sprint Store : It is prob ably activated and r eady to use. 䢇 If you received your ph one in the mail, and it is a new Sprint account or a new l ine of service: Y our phone is designed to activ ate once you ha ve complet ed setup (see “[...]

  • Page 19

    Section 1A: Set Up Ser vice 1 9 Setup ev ents fr om your desktop or ganizer softwar e (see “T ransf er Data Fr om Y our Computer to Y our New Phone” on page 1 9) .) What Is a Palm Profile? A Palm pr ofile connects y our phone to Palm to get automatic updates, ba ck up your data, and mor e. These featur es ar e in addition to the ones offer ed t[...]

  • Page 20

    20 Section 1A : Set Up Ser vice Palm offers the Data T ransfer Assista nt to do this one-time data tr ansfer . Use of the Data T ransfer Assistant is a thr ee-step pr ocess: 1. Download the Data T ra nsfer Assistant fr om palm.com/suppor t to your computer . 2. Connect y our phone and y our computer using the USB cable , and open and run the Data T[...]

  • Page 21

    Section 1A: Set Up Ser vice 2 1 Setup T urn the Screen On/Off Wak e up the scr een and leav e the wir eless services turned of f when you wa nt to use only the or ganizer featur es, for example, when y ou’r e on a plane and want to look at your calendar . Y ou can also turn off the screen wi thout turning off the wir eless featur es on your phone[...]

  • Page 22

    2 2 Section 1A: Set Up Se rv ice T urn Wireless Ser vices Off (Airplane Mode) Airplane mode turns of f your phone as well as the Bluetoo th ® wir eless technology and Wi-Fi featur es. Use it when you ar e on a plane or anywhere el se you need to turn off all wir eless services. Y ou can still use apps lik e Calendar , Contacts, Photos, Music, Doc [...]

  • Page 23

    Section 1A: Set Up Ser vice 2 3 Setup T urn Wireless Ser vices On When you turn on y our phone, it connects to a mobile network so that you can mak e and r eceive phone cal ls and use other wirel ess services (if supported by the loca l network) . 䢇 T ap the upper -right corner of a ny scr een and tap T urn off Airplane Mode . When you r phone lo[...]

  • Page 24

    2 4 Secti on 1A: Set Up Ser vice 䢇 T o turn both the screen and wireless services back on: Pr ess and hold power . Make Y our First Call 1. Pr ess power . (This wakes up the scr een.) 2. If necessary , drag up to unlock the scr een. 3. Ta p . 4. T ap numbers on the dial pad. 5. T ap to dial. 6. T ap to end the call . For mor e ways to make calls [...]

  • Page 25

    Section 1A: Set Up Ser vice 2 5 Setup Adjust Call V olume 䢇 When you’ re on a call, pr ess the Vo lu m e button on the side of your ph one to adjust the call volume. * Vo l u m e Set Up Y our V oicemail All unanswer ed calls to your phone a re automati cally transferr ed to your v oicemail, ev en if your ph one is in use or turned off. T o set [...]

  • Page 26

    2 6 Section 1A: Set Up Se rv ice For mor e information about using y our voicemail, see “Use Voi cemail” on page 90. Create Sprint Account P asswords As a Sprint customer , you enjo y unlimited access to your personal account information, y our voicema il account, and your dat a services account. T o ensur e that no one else has access to your [...]

  • Page 27

    Y our Palm ® Pre TM Phone Section 2[...]

  • Page 28

    28[...]

  • Page 29

    Section 2A: Basics 2 9 Basics Basics Section 2A In This Section ⽧ What’s in the Bo x? (page 30) ⽧ Get to Know Y our P hone (page 3 1 ) ⽧ Charge the Battery (page 3 7)[...]

  • Page 30

    30 Section 2A: Basics What’ s in the Box? All of the following items ar e in the phone box: Hardware 䢇 Palm ® Pr e™ phone and pouch. 䢇 AC c h arg e r. 䢇 3.5mm ster eo headset. 䢇 USB cable.[...]

  • Page 31

    Section 2A: Basics 3 1 Basics Print Material 䢇 Get Started Gu ide. 䢇 Featu res Gui de. 䢇 Palm warr anty . 䢇 End User License Agr eement. Get to Know Y our Phone Slide Out the K eyboard 䢇 Hold the phone as shown below and gently push up.[...]

  • Page 32

    32 Section 2A: Basics Front View 1 Earpiece 2 T ouchscreen: T ap and make other gestur es directly on the scr een. See “T ouchscreen” on page 36. 3 Vol u m e[...]

  • Page 33

    Section 2A: Basics 3 3 Basics 4 Gesture area: Make the back gestur e and begin other gestur es here. See “Use Gestures: T ap, Swipe, Dr ag, Flick, Pinch” on page 4 2. 5 Microphone 6 Center : Press to displa y Card view (see “D isplay All Open Applications (Car d View)” on page 56). 7 Ke y b o a r d : See “Use the K eyboard” on page 63. [...]

  • Page 34

    34 Section 2 A: Basics Back View 1 Camera flash 2 Camera lens 3 Speaker[...]

  • Page 35

    Section 2A: Basics 3 5 Basics To p V i e w 1 Pow e r: Pr ess to wake up or turn off th e scr een. Press and hold to turn your de vice and all wir eless services completely off and to turn your device back on after having turned it completely of f. 2 Ringer switch: Slide to turn the ringer and notification sounds o n or off. (Red means of f.) The ri[...]

  • Page 36

    36 Section 2A: Basics T ouchscreen 1 Application name: Displays the name of the curr ently open application. T ap the name to open the a pplication menu . 2 Launche r: See “Open an Application in the Launcher” on page 53. 3 Scroll arro w: Swipe down to see hidden icons. 4 Quick Launch: See “Open an Applicatio n in Quick Launch” on page 52. [...]

  • Page 37

    Section 2A: Basics 37 Basics Charge the Batter y Although the battery may come wit h a suf ficient char ge to complete the setup pr ocess, we r ecommend that after setup you char ge your phone until the battery icon is full to ensur e that the ba t tery is fully ch arged. See “Maximizing Battery Life” on pa ge 39 for tips on making your battery[...]

  • Page 38

    38 Section 2A: Basics 2. Connect the small end of the USB cable to the charger/microUSB connector . 3. Connect the ot her end of the USB cable to the AC c h a r g e r . 4. Plug the AC c h a rg e r into a working outle t. When the ba tte ry is very low, the battery icon in the upper -right corner of the scr een changes to r ed. When the battery is f[...]

  • Page 39

    Section 2A: Basics 3 9 Basics Maximizing Batter y Life Battery life depends on how y ou use yo ur phone. Y ou can maximiz e the life of y our bat tery by following a f ew easy guidelines: 䢇 Set your scr een to turn of f automatically after a shorter period of inactivity (see “Set the Interval for T urning the Scr een Of f Automaticall y ” on [...]

  • Page 40

    40 Section 2A: Basics[...]

  • Page 41

    Section 2B: Mo ve Around on Y our Phone 4 1 Move Around Mov e Around on Y our Phone Section 2B In This Section ⽧ Use Gestures: T ap, Swipe, Drag, Flick, Pin ch (page 42) ⽧ Open Applicat ions (page 52) ⽧ Work With Applications (page 55) ⽧ Enter Information (page 63 ) ⽧ Use the Menu s (page 68) ⽧ Search to Find Info and M ake Calls (pag e[...]

  • Page 42

    4 2 Section 2B: Move Aro und on Y our Phone Use Gestures: T ap, Swip e, Drag, Flick, P inch Gestur es ar e an important, basic part of y our phone. They’r e easy to learn, and they mak e working with the phone fast . Y ou make most gestur es with one finger . For a few , you need two. T o see short animations il lustrating how to do gesture s, go[...]

  • Page 43

    Section 2B: Mo ve Around on Y our Phone 43 Move Around Basic Gestures Ta p : T ap with the tip of the finger , fast and firmly , and then immediately li f t your fingerti p of f the scr een. Don’t bear down on what y ou’r e tapping. Don’t wait for a res ponse; the r esponse comes af ter you lift your finger. Don’t linger on the ge sture; a [...]

  • Page 44

    44 Section 2B: Move Aro und on Y our Phone Swipe: A swipe is most of ten a horizon tal gestur e, fro m right to lef t or left to right. Do it fast, do it lightly . In a swipe, your finge rtip just skims the surface of the touchscr een or gestur e area. One kind of swipe y ou’ll use a lot: Back . Mak e the back gestur e fr om right to left anywher[...]

  • Page 45

    Section 2B: Mo ve Around on Y our Phone 45 Move Around Drag : Drag is the gestur e you make for a slow scr oll up and down a list. Slide y our fingertip slowly along the surface—no need to bear down. One kind of d rag that y ou’ll use a lot brings up Quick Launch when you’ re in an app lication . This dr ag gestur e begins in the gestur e are[...]

  • Page 46

    46 Section 2B: Move Aro und on Y our Phone Flick : As its name tells you, thi s is a quick gestur e, great fo r scrolli ng long lists. Do it fast, do it lightly; as wi th a swipe, your fingertip just skim s the surface. The faster y ou flick, the faster and farther y ou scroll up or down a list. To close an application in Card view , flick the car [...]

  • Page 47

    Section 2B: Mo ve Around on Y our Phone 47 Move Around Scroll Gestures Scroll a specific a mount: Drag the scr een in the desired dir e ction. Scroll fast: Flick the scr een in the desir ed direction . Stop scroll ing: T ap or drag the scr een while scr olling.[...]

  • Page 48

    48 Section 2B: Move Aro und on Y our Phone Z oom Gestures Zo o m in (Email, Web, Photos, Doc View , PDF View, Goog le Maps): Pinch out: Pl ace two fingers on the scr een and spr ead them slowly apart. Zoom out (Email, Web, Photos, Doc View , PDF View , Google Maps): P inch in: Place two fi ngers on the scr een and bring them togethe r . Zoom in or [...]

  • Page 49

    Section 2B: Mo ve Around on Y our Phone 49 Move Around T ext Selection Gestures Place the cursor in a text field: T ap the location. Move the cursor : Ta p t h e location to insert the cur sor . Pr ess and hold the orange ke y . Place your fi nger anywher e onscreen and dr ag your f inger in the dir ection you wa n t to move t he c ur so r. Select [...]

  • Page 50

    50 Section 2B: Move Aro und on Y our Phone Drag and Drop T ap and hold the item, dr ag it, and then lift your finger to dr op it. Sometimes y ou get a visual cue that the i tem is r eady to be drag ged. For e xample, an icon in t he Launcher is ready to be dr agged when you see a halo r adiating fr om the icon. A car d in Card view is re ady to be [...]

  • Page 51

    Section 2B: Mo ve Around on Y our Phone 5 1 Move Around Tip T o delete multiple list it ems, throw each one off the screen. If you get the Delet e confirm ation prompt af ter throwing the first item, yo u don’t need to tap it—just th row the second item, an d the first d eletion is con firmed automatically. Tip If you can’t delete a list item[...]

  • Page 52

    52 Section 2B: Move Aro und on Y our Phone Open Applications Y ou can have as man y applications open at one time as y ou like. Open an Application in Quick Launch Quick Launch is the bar of fiv e icons that is alwa ys av ailable at the bottom of Card view and the Launcher . T o open an application fr om Quick Launch , just tap the icon. Quick Laun[...]

  • Page 53

    Section 2B: Mo ve Around on Y our Phone 53 Move Around When an application fills the whole scr een, make the following gesture to di splay Quick Launch and open one of its appli cations. 1. Drag up slowly from the gesture ar ea to th e screen. 2. Mov e your f inger to the applicati on icon. (When you see t he app name appear , lift your finger . Th[...]

  • Page 54

    54 Section 2B: Move Aro und on Y our Phone 1. Pr ess Center , and tap . 2. T o find the app you want, swipe up or down to see all the icons on a page. (Swipe lef t or right to see other pages.) 1 Arro w indicates that you can swipe down to see partially or fully hidd en icons. 2 Page indicators show that there is one Launcher page to the left , and[...]

  • Page 55

    Section 2B: Mo ve Around on Y our Phone 55 Move Around 3. T ap the application ico n. T o close the Launcher , do one of the follo wing: 䢇 Pr ess Center . 䢇 Ta p . 䢇 Flick up fr om the scr een to the gestur e area. Open an Application Using Search 1. Pr ess Center to open Card view . 2. Enter the name of the appli cation. 3. When the applicat[...]

  • Page 56

    56 Section 2B: Move Aro und on Y our Phone Display All Open Ap plic ations (Card View) Card view displa ys open applications as small car ds, so that you can easily scr oll through them and dr ag them to ch ange their or der . 䢇 When an application fill s the scre en and you want to go to Card view , press Center . Tip Y ou can also open Card vie[...]

  • Page 57

    Section 2B: Mo ve Around on Y our Phone 57 Move Around Move Among Open Applications 1. In Card view (see “Display All Open Applications (C ar d View)” on page 56), swipe left or right on the scr een to see other open apps. 2. T ap a car d to maximize t he application. Tip Y ou can also maximiz e the center car d in Card vie w by flicking down f[...]

  • Page 58

    58 Section 2B: Move Aro und on Y our Phone Reorder Open Application Cards 1. In Card view (see “Displa y All Open Applications (Car d View)” on page 56) , tap and h o l d a c a rd t o f u rt he r red u ce t h e s i z e o f t he c a rds . 2. T ap and hold a car d, and after it becomes tran sparent, dr ag it to another position. Tip Y ou can also[...]

  • Page 59

    Section 2B: Mo ve Around on Y our Phone 59 Move Around Close an Application 䢇 In Card view (see “Display All Open Applications (Car d View)” on page 56), thro w the application car d of f the top of the scr een.[...]

  • Page 60

    60 Section 2B: Move Aro und on Y our Phone Change the Applications That Appear in Quick Launch If Quick Launch c on t ai ns f ive ic o ns , you m us t rem ove an a pp l ic at i on from Quick Launch befor e you can add another one. Y ou can r emove an y application icon ex cept the Launcher . 1. Open the Launcher . (Quick Launch appears at the botto[...]

  • Page 61

    Section 2B: Mo ve Around on Y our Phone 61 Move Around Reorder Quick Launch Icons Y ou can change the position of an y Quick Launch icon e xcept the Laun cher icon. 1. In Card view , tap and hold a Quick Launch ic on. 2. After the icon gets lar ger and transpar ent, drag it to another location.[...]

  • Page 62

    62 Section 2B: Move Aro und on Y our Phone Reorder Launcher Icons 1. In the Launcher , tap and hold an icon. 2. After the halo appears ar ound the icon, dr ag it to another location. 3. T o move the icon to another page , drag it to the left or right edge of the scr een. Delete an Applicat ion Y ou can delete applications that y ou hav e installed [...]

  • Page 63

    Section 2B: Mo ve Around on Y our Phone 63 Move Around Enter Information Use the K eyboard 1 Orange 2 Shift 3 Space 4 Backspace 5 Enter 6 Sym Enter Uppercase Letter s By default, the first le t ter of each sentence or field is capital ized and the r emaining text y ou enter is lower case. T o enter other upper case let ters, do one of the followi n[...]

  • Page 64

    64 Section 2B: Move Aro und on Y our Phone 䢇 T urn off Caps L ock : Press Shi f t . Enter Alternate K eyboard Characters Numbers, punctuation, and symbols appear abov e the letters on the ke ys. T o enter these char acters, do one of the following: 䢇 Pr ess the orange k ey and pr ess the ke y for the char acter . The alternate char acter symbol[...]

  • Page 65

    Section 2B: Mo ve Around on Y our Phone 65 Move Around 3. Scr oll to find the char acter you want. 4. T ap the charact er to insert it. Symbols and Accented Characters Tip The symbols and accent ed charact ers are gr ouped according t o their similarity to the corr esponding key. For example, the symbol that is available for the R k ey is ®, and f[...]

  • Page 66

    66 Section 2B: Move Aro und on Y our Phone Some symbols ar e not associated with a letter k ey . Pr ess Sym by it self and scr oll to the bottom of the symbols table to select these symbols: º ¹ ¼ ½ ² ³ ¾ ¡ ¿ :-) :-( ;-) $ ¢ £ ¥. Enter Information in a Field Y ou can enter information in a field b y typing or b y pasting pr eviously cop[...]

  • Page 67

    Section 2B: Mo ve Around on Y our Phone 67 Move Around Select Items in a List Lists enable y ou to select fr om a range of op tions. Lists ar e differen t from men us (see “Use the Menus” on page 68), which giv e you a ccess to additional fe atures. Lists ar e hidden until y ou tap the curr ently display ed option for that list. 1. T ap the cur[...]

  • Page 68

    68 Section 2B: Move Aro und on Y our Phone 3. Insert the cursor wher e you want to pa ste the text (see “T ext Se lection Gestur es” on page 49) . 4. Open the applicati on menu an d tap Edit > Pa st e . Save Information 䢇 On most scr eens, your information is sa ved automatica lly. Just make the back gestur e to close th e screen (see “G[...]

  • Page 69

    Section 2B: Mo ve Around on Y our Phone 69 Move Around Open the Application Menu The applic ation menu contains opti ons such as Cut and Copy , Preferences , Help , and other application-sp ecific commands. 1. T ap the application name in the up per- lef t corner of the scr een.[...]

  • Page 70

    7 0 Section 2B: Move Around on Y our Phone 2. T ap a menu item t o open it. (If t he menu displa ys a downwar d-pointing arr ow at the bottom, it means that mor e options ar e av ailable. Scr oll the menu to see the additiona l options.) Open the Connection Menu The connection menu lets you manage wir eless services—the phone, Bluetooth ® wir el[...]

  • Page 71

    Section 2B: Mo ve Around on Y our Phone 7 1 Move Around 1. T ap the upper -right corner of the scr een. 2. T ap a menu item to tu rn that wir eless featur e on or off or to open a list of op tions for that featur e (see “T urn Wireless Services Of f (Airplane Mode)” on page 2 2 for more informat ion) . Search to Find Info and Make Calls Use Uni[...]

  • Page 72

    7 2 Section 2B: Move Around on Y our Phone 1. Open Card view (see “Displa y All Open Applications (Car d View)” on page 56) or the Launcher (see “Open an Applica tion in the Launcher” on page 53) . 2. Begin typing the sear ch term. (As you type, sear ch displays all cont act names and application names that match the charact er . As you con[...]

  • Page 73

    Section 2B: Mo ve Around on Y our Phone 7 3 Move Around Search Within an Application In applications su ch as Contacts, Memos, Doc View , and PDF View , you can sear ch for entries or files. F r om the list view, ent er the file name; a few words fr om a memo; or a contact name, initials, addr ess, or number . See the application chapter for det ai[...]

  • Page 74

    7 4 Section 2B: Move Around on Y our Phone View All Y our Notifications For most types of notifications, i f you do not tap the notifi cation after a few seconds, it becomes an icon in the lower -right portion of th e screen. 1. T ap an y wher e on the bottom of the scree n to display y our notifications . 2. T ap a notification to act on it. (If a[...]

  • Page 75

    Section 2B: Mo ve Around on Y our Phone 7 5 Move Around Update the Software on Y our Phone Palm continual ly pro vides updates to your phone’ s operating sy stem to enhance performance and add func tionality . Update notificati ons are sent to your phone automaticall y when a system update is av ailable (see “Respond to a System Softwar e Notif[...]

  • Page 76

    7 6 Section 2B: Move Around on Y our Phone Her e is some additional information about system updates: 䢇 If you ha ve Wi-Fi turned on and the battery has at least a 30% char ge, your phone automatically downloads a system update if one is avail able—you don’t ha ve to do anything. If Wi-Fi is not turned on when th e update becomes av ailable, [...]

  • Page 77

    Section 2B: Mo ve Around on Y our Phone 77 Move Around 䢇 Ta p Install Free to in stall only those applications that you can download fr ee of charge. 䢇 Ta p Install Al l to install all applications a vailable for download (char ges may apply). Manually Check for Updates 1. Open Updates . Note Y o u can use your phone while upda tes ar e being d[...]

  • Page 78

    7 8 Section 2B: Move Around on Y our Phone 2. If a message appears stating th at a system update is av ailable, do the following: 䡲 Ta p Download N ow. 䡲 When pr ompted, tap Install Now . 䡲 After installation finishes and the phone r esets, tap Done . 3. If one or mor e application updates ar e av ailable, do one of the following: 䡲 T ap an[...]

  • Page 79

    Section 2B: Mo ve Around on Y our Phone 79 Move Around Use App Catalog to Shop for New Applications Use App Catalog to br owse and download any of the man y applications a vailabl e for your phone. App Catalog cont ains both fr ee apps and apps you can buy . 1. Open App Catalog . 2. Swipe right or left on the thumbnails to see featur ed and popular[...]

  • Page 80

    80 Section 2B: Move Aro und on Y our Phone 3. T o sort your sear ch or browse r esults by date, name, r ating, or price, tap the button at the bottom of the scr een. 4. When the app y ou want appears onscr een, tap the name to displa y app details. 5. On the app d etails scr een, do an y of the following: 䡲 T ap a scr eenshot to see a lar ger vie[...]

  • Page 81

    Section 2B: Mo ve Around on Y our Phone 81 Move Around 7. After you download an app, ta p T ap to Launch to open it The app also now appears as an icon in th e Launcher , so y ou can open it from t he Launcher as well. Copy Files Between Y our Phone and Y our Computer Y ou can copy files fr om a computer to your pho ne, and fr om your phone to y ou[...]

  • Page 82

    82 Section 2B: Move Aro und on Y our Phone 3. Open My Computer (Windows XP), Computer ( Wind ows Vist a) , or the Finder (Mac) , double-click the driv e r epresentin g your phone, and dr ag and dr op files to your phone. (The drive displ ays folde rs that you can u se to organ ize the fi les you cop y . Y ou can also cr eate your own folders.) 4. O[...]

  • Page 83

    Section 2C : Phone 83 Phone Phone Section 2C In This Section ⽧ Make Calls (page 84) ⽧ Receive Calls ( page 88) ⽧ Use V oicem ail (page 90) ⽧ What Can I D o During a Call? (page 90) ⽧ What’ s My Number? (page 95) ⽧ View Y our Call Hi story (pa ge 95) ⽧ Save a Phone Number to Contac ts (p age 9 7) ⽧ What Are All Those Icons ? (page [...]

  • Page 84

    84 Se ction 2C: Ph one Make Calls By default, y our phone is on and ready to mak e calls. Fo r information on turning the phone off and back on, see “T urn the Phone On/Off” on page 20. Dial Using the Onscreen Dial P ad The onscr een dial pad lets y ou make a call without sli ding out the k eyboar d. It is also useful when you need to dial numb[...]

  • Page 85

    Section 2C : Phone 85 Phone Dial Using the K eyboard 1. In the Launcher or Car d view , use the ke yboar d to enter the number . (Y ou do not need to pr ess the orange ke y to enter numbers, *, or #.) 2. When y ou finish entering the number , tap it to dial. Dial Using a Speed Dial See “ Assign a Speed Dial to a Contact” on page 1 3 7 for instr[...]

  • Page 86

    86 Se ction 2C: Ph one 3. T ap one of the contact’s phone numbers to dial it. If only the co ntact name is displa yed, tap the name to displa y the phone numbers for that contact, and tap the number . Dial by Contact Name in the Phone Application See “How Do I Enter Names and Other Info in Contact s?” on page 1 30 for instructions on getting [...]

  • Page 87

    Section 2C : Phone 8 7 Phone 3. T ap the number . Redial the Last Number Dialed 1. Open Phone . 2. T ap . (When the number appears at the top of the scr een, tap again to dial.) Dial Y our National Emergency Number Y ou can dial 9 1 1 anytime. Just press power to wake u p the scr een, and enter the emer gency number . If the phone is turned off, yo[...]

  • Page 88

    88 Se ction 2C: Ph one Receive Calls If you want to answer calls, your phone must be on. This is differ ent fr om having only the scr een turned on (see “T urn the Phone On/Of f” on page 20). When your phone is off, your calls go t o voicemail. Answer a Call Do one of the following: 䢇 If the scr een is on when the phone starts ring ing, tap .[...]

  • Page 89

    Section 2C : Phone 89 Phone Silence the Ringer on an Incoming Call When you silence the ringer on an incoming call, you can answer the call or let it ri ng throug h to voic email. Do one of the following: 䢇 Pr ess power . 䢇 Pr ess Vo lu m e . 䢇 Slide the ringer switch off (red means of f ). This silences the ringer and any notifi cation sound[...]

  • Page 90

    90 Se ction 2C: Ph one Use V oicemail 1. Do one of the following: 䡲 In the Launcher , Card view , or Phone , pr ess and hold 1 . 䡲 T ap a v oicemail notification a t the bottom of the scr een. 䡲 Open Phone . Then tap . 䡲 Open Phone . Then tap 1 onscr een. 2. Fol low the voice pr ompts to listen to y our messages. What Can I Do During a Call[...]

  • Page 91

    Section 2C : Phone 9 1 Phone Manage a Call Do any of t he following: 䢇 Put th e call on speakerphone: Ta p . 䢇 Mute the micropho ne so you can’t be heard : Ta p . 䢇 Open the dial pad to enter numbers for navigating phone trees, responding t o prompts, and so on: Ta p . 䢇 Add a call: See “Mak e a Second Call” on page 93. 䢇 Adjust c a[...]

  • Page 92

    92 Se ction 2C: Ph one End a Call Do one of the following: 䢇 Ta p . 䢇 If a headset is attached, pr ess the headset button. Use Another App lication Whil e on a Call Y ou can use many other app lications on your phone, in cluding the or ganizer and te xt message featur es, while holding a phone conv ersation. Y ou can use the Sprint network for [...]

  • Page 93

    Section 2C : Phone 93 Phone Make a Second Call 1. While on a call, t ap . 2. Dial the second call. Answer a Second Call (Cal l Waiting) When a second call noti fication appears, tap . The first call is put on hold. Swap Between T wo Calls Y ou can swap between calls only if the second call is inco ming. Do one of the following: 䢇 T ap to put the [...]

  • Page 94

    94 Se ction 2C: Ph one Additional char ges may apply and minute s in your mobile account ma y be deducted for each call y ou place. 1. Make a fi rst call, then make a second call. ( This is the limit of conf erence call ers. Check your servi ce plan about confer ence calls.) 2. T ap to cr eate the conferen ce call. 3. When you’ re done, do one of[...]

  • Page 95

    Section 2C : Phone 95 Phone What’ s My Number? 1. Open Phone . 2. Open the applicati on menu an d tap Preferences . (Y our phone number appears at the top of the Phone Preferences scr een.) View Y our Call Histor y 1. Open Phone . 2. Ta p .[...]

  • Page 96

    96 Se ction 2C: Ph one 3. Do any of the following: 䡲 Switch the ty pes of call s displaye d: Ta p All Calls or Missed Calls . 䡲 Call a number: T ap the number . 䡲 Save the number to Contacts: T ap to the right of the number (see “Sav e a Phone Number to Cont acts” on page 9 7) . 䡲 View a contact entr y: T ap to the right of the number .[...]

  • Page 97

    Section 2C : Phone 9 7 Phone Save a Phone Number to Contacts Y ou can sav e the number fr om an incoming or outgoing cal l to an existing contact, or cr eate a new contact f or the number . If an incoming call us es caller ID blocking, y ou cannot sa ve the number . 1. Do one of the following: 䡲 Before diali ng a number you've entered in the[...]

  • Page 98

    98 Se ction 2C: Ph one The phone is searching f or a Wi-Fi network. The phone is on. Bars denote signal str ength. A 1x data connect ion is activ e. An EvDO data conn ection is active. The phone is sear ching for a Sprint network. No Sprint network is a vailabl e. Bluetooth ® wir eless technology is turned on. A Bluetooth connect ion is in pr ogr [...]

  • Page 99

    Section 2C : Phone 99 Phone Use a Phone Headset Y ou can connect the headset that came with y our phone for hands-fr ee operation . Use a Wired Headset Y our phone works with headsets that ha ve a 3.5mm co nnector (look for thr ee color ed bands on the plug). When in doubt, ask the thir d-party headset manufactur er if the pr oduct is compatible wi[...]

  • Page 100

    1 00 Section 2C : Phone 䡲 Use your ph on e without the headset: Disconnect the headset. Set Up and Use a Bluetooth ® Hands-Free Device Y our phone is compatible with man y headsets and car kits (sold separately) e nabled with Bluetooth ® wir eless technology version 2 . 1 with EDR and St ereo (wi th A VRCP media contr ols). After you set up a c[...]

  • Page 101

    Section 2C : Phone 1 01 Phone Customiz e Phone Settings Use Phone Pr efer ences to customiz e phone settings. Show Contact Matches By default, when y ou ha ve the dial pad di splay ed but you’ re using th e ke yboard to ent er a phone number , only numbers ar e entered . Y ou can set a pre ference, howe ver , so that typing on the k eyboar d with[...]

  • Page 102

    1 02 Section 2C : Phone 1. Open Phone . 2. Open the applicati on menu an d tap Preferences . 3. In D TMF tones , tap Shor t or Lon g , and then tap the option y ou want. Use Dialing Shortcuts Dialing shortcuts add a pr efix at the beginning of a number , so you can dial an e xtension instead of the whole number . 1. Open Phone . 2. Open the applica[...]

  • Page 103

    Section 2C : Phone 1 03 Phone 1. Open Phone . 2. Open the applicati on menu an d tap Preferences . 3. Under Network , set an y of the following: Vo i c e Ne t w o r k : Ta p Sprint Only to allow phone calls only when y ou ar e on the Sprint network, or tap Automatic to allow roamin g on other networks. Data roaming: Set whether to all ow Web br ows[...]

  • Page 104

    1 04 Section 2C : Phone Update Network Settings The network settings on y our phone may r equir e periodic updates. Contac t Sprint for information on r ecommended update fr equency . 1. Open Phone . 2. Open the applicati on menu an d tap Preferences . 3. Ta p Update Ne twork Settings . Update the Preferred Roaming List The pr eferred r oaming list[...]

  • Page 105

    Section 2D: Y our Media and Entertainment Cente r 1 05 Media Y our Media and Entertainment Center Section 2D In This Section ⽧ Camera (page 1 06) ⽧ Photos (page 1 0 7) ⽧ Videos (page 1 1 3) ⽧ Y ou T ube (page 1 1 6) ⽧ Music (page 1 1 8) ⽧ Amazon MP3 (page 1 22) ⽧ NASC AR Sprint Cup Mobile SM (p age 1 28)[...]

  • Page 106

    1 06 Section 2D: Y our Media and Entertainment Center Camera Ta k e a P i c t u r e Y our phone comes with an easy-to-use, built-in, 3-megapix el camera with an LED flash. Y ou can use the camer a to take pic tures, and then use t he Photos app to view the m and send them to you r friends and family (see “Shar e a Pictur e” on page 1 1 1). T o [...]

  • Page 107

    Section 2D: Y our Media and Entertainment Cente r 1 0 7 Media Review P ictures you Have T aken 1. After taking a pictur e, tap the thumbnail of the pic ture in the l ower- lef t corner of the scr een. (This opens the pictur e in the Photos application.) 2. Swipe left or right on the scr een to view other pictu res y ou ha ve tak en. Photos L ook at[...]

  • Page 108

    1 08 Section 2D: Y our Media and Entertainment Center 1. Open Photos . 2. T ap the album containing t he picture, and tap the thumbnail of the pictur e. ( The Pho to roll album contains pictur es you ha ve tak en with your ph one’s camer a.) 3. Swipe left or right on the scr een to look at other pictur es in the album. Organiz e Y our Pictures In[...]

  • Page 109

    Section 2D: Y our Media and Entertainment Cente r 1 09 Media Y ou can assign any pictur es on your phone to one of these albums or to an al bum you cr eate. T o cr eate and assign pictur es to albums, y ou must put your phone into USB driv e mode. Y ou then creat e the albums and mov e pictur es into them using your comp uter . 1. Connect y our pho[...]

  • Page 110

    1 1 0 Section 2D: Y our Media and Entertainment Center Add a P icture to a Contact Y ou can also add a pictur e to a contact in the Contacts appli cation (see “ Add a Photo to a Contact” on page 1 36) . 1. T ap a pictu r e thu mbnail to view it full-sc r een . 2. If the photo hea der is hidden, tap the scr een to displa y it. 3. T ap and tap As[...]

  • Page 111

    Section 2D: Y our Media and Entertainment Cente r 1 1 1 Media 1. T ap a pictu r e thu mbnail to view it full-sc r een . 2. If the photo hea der is hidden, tap the scr een to displa y it. 3. T ap and tap Set wallpaper . 4. Do either or both o f the following: 䡲 T o mov e the pictur e so a portion appears in the center , tap and hold the pictur e, [...]

  • Page 112

    1 1 2 Section 2D: Y our Media and Entertainment Center 3. T ap and tap Upload . 4. Do one of the following: 䡲 If y ou hav e alre ady set up your pictur e Web service o n your phone, tap the name of the service y ou want to use. 䡲 If y ou hav e not set up y our pictur e Web service on y our phone, ta p Add An Account and tap the account type. En[...]

  • Page 113

    Section 2D: Y our Media and Entertainment Cente r 1 1 3 Media 3. Ta p Add An A ccount , and tap the ty pe of account y ou want to add. 4. Enter your accou nt username and password and tap Sign In . Delete a Picture 1. T ap a pictu r e thu mbnail to view it full-sc r een . 2. If the photo hea der is hidden, tap the scr een to displa y it. 3. Ta p . [...]

  • Page 114

    1 1 4 Section 2D: Y our Media and Entertainment Center 1. Open Videos . 2. Ta p t h e v i d e o . Use Video P layback Controls Pla yback contr ols automatically appear when y ou start a video. The y disappear after a few seconds. T ap the video to manually displa y or dismiss the controls.[...]

  • Page 115

    Section 2D: Y our Media and Entertainment Cente r 1 1 5 Media Delete a Video T o delete a video fil e from y our phone, you must put your phone in USB driv e mode and delete the video usi ng your computer . 1. Connect y our phone and y our computer using the USB cable . 2. On your phone, tap USB Drive . (I f pr ompted, tap OK . On y our computer , [...]

  • Page 116

    1 1 6 Section 2D: Y our Media and Entertainment Center 3. Open My Computer (Windows XP), Computer (Windows Vista), or the Finder (Mac), and double-click the driv e rep resentin g your phone. 4. Delete the video using y our computer’ s contr ols. 5. On a Windows computer , to end the con nection safely , right-click the dri ve r epre senting your [...]

  • Page 117

    Section 2D: Y our Media and Entertainment Cente r 1 1 7 Media 䡲 To s e a r c h f o r a v i d e o : Ta p Search All Vi deos , enter a search t erm, and press Enter . 䡲 T o display the mos t highly rated vide os: T a p and tap Popular . 䡲 T o display the most frequently viewed videos: T ap and tap Most Viewed . 䡲 T o display videos you have r[...]

  • Page 118

    1 1 8 Section 2D: Y our Media and Entertainment Center Share a Video Send a friend a link to a Y ou T ube video. 1. On the video details scr een (see “ Watch a Video” on page 1 1 6) , tap Share . 2. Ta p Email or T ext Message . 3. Addr ess and send the message. Music Listen to Music Y ou can listen to music thr ough the speake r on the back of[...]

  • Page 119

    Section 2D: Y our Media and Entertainment Cente r 1 1 9 Media Y ou can play music that y ou copy fr om your computer or str eam from the W eb in the following formats: MP3, AAC, or A AC+ format. For files r eceived as email at tachments, you can play files in th e MP3, A AC, A A C +, WA V , AMR, or Q CLEP format. 1. Open Music . 2. If the Music app[...]

  • Page 120

    1 20 Section 2D: Y our Media and Entertainment Center 䡲 Listen to an album: Ta p Albums and ta p the album name. T o listen to the album’s songs in the or der they ar e displa yed onscr een, tap the first song. The songs pla y one after the oth er in sequence. T o listen to songs in r andom or der , tap Shuffle All . 䡲 Listen to al l songs in[...]

  • Page 121

    Section 2D: Y our Media and Entertainment Cente r 1 2 1 Media Switch the Now P laying Display Y ou can switch the displa y to show the songs y ou are li stening to by name or b y album cover art. 䢇 While you are listeni ng to a song, tap the header to switch between Pla y li s t view and Album Art view. Search for Related Songs or Content When yo[...]

  • Page 122

    1 2 2 Section 2D: Y our Media and Ent er tainment Center Delete a Song T o delete a song file f rom y our phone, y ou must put your phone in USB driv e mode and delete the song using your computer . 1. Connect y our phone and y our computer using the USB cable . 2. On your phone, tap USB Drive . (I f pr ompted, tap OK . On y our computer , your pho[...]

  • Page 123

    Section 2D: Y our Media and Entertainment Cente r 1 2 3 Media Set Up Y our Amazon Account Y ou must be signed in to your Amaz on account to download music. 1. Open Amazon MP3 . 2. Open the applicati on menu an d tap Sig n In . 3. Enter y our email addr ess and passwor d, and tap Sign In . (T o pur chase songs without needing to enter y our passwor [...]

  • Page 124

    1 2 4 Section 2D: Y our Media and Entertainment Center Browse Songs, Albums, Artists, or Genres 1. Open Amazon MP3 . 2. Do any of the following: 䡲 View all songs in a certain genre: T ap and tap the genr e. 䡲 View the top 1 0 new and notable releases: Swipe left or right on the New & Notable album thumbnai ls. 䡲 View the top 1 00 new rele[...]

  • Page 125

    Section 2D: Y our Media and Entertainment Cente r 1 25 Media View Album Information and Buy an Album 1. Make sur e you ha ve a connection to a Wi-Fi net work (see “ Wi-Fi” on page 2 30) . (Y ou can buy music files withou t a Wi-Fi connection, but you must be connected to a Wi-Fi network to downl oad them.) 2. Sear ch for (see “Sear ch for a S[...]

  • Page 126

    1 2 6 Section 2D: Y our Media and Ent er tainment Center Preview and Buy a Song 1. Make sur e you ha ve a connection to a Wi-Fi net work (see “ Wi-Fi” on page 2 30) . (Y ou can buy music files withou t a Wi-Fi connection, but you must be connected to a Wi-Fi network to downl oad them.) 2. Sear ch for (see “Sear ch for a Specific Song, Album, [...]

  • Page 127

    Section 2D: Y our Media and Entertainment Cente r 1 2 7 Media 1. Ta p Download on an y scr een displa ying this button. (This displa ys items that you are curr ently downloading or that y ou alre ady downloaded.) 2. T o cancel a current downl oad, tap . After you download an it em, listen to it in the Music application (see “Listen to Music” on[...]

  • Page 128

    1 2 8 Section 2D: Y our Media and Ent er tainment Center N ASC AR Sprint Cup Mobile SM With N ASC AR Sprint Cup Mobile SM , y ou can keep pace with the l atest race r esults, driver stats, and liv e race audio. 1. Open NASCAR . 2. The first time y ou open N ASC AR Sprint Cup Mobile , do the f ollowing: 䡲 Ta p Continue and foll ow the onscreen ins[...]

  • Page 129

    Section 2E: Y our Personal Inf ormation Organiz er 1 29 Organizer Y our Personal Information Organizer Section 2E In This Section ⽧ Contacts (page 1 30) ⽧ Calendar (page 1 44) ⽧ Ta s k s ( p a g e 15 6 ) ⽧ Memos (page 1 62) ⽧ Calculator (page 1 64)[...]

  • Page 130

    1 30 Section 2E: Y our Personal Infor mation Organiz er Contacts How Do I Enter Names and Other Info in Contacts? Y ou have a few opt ions for getting contact information to show up in Contacts: Connect to an online address book throug h the Palm ® Synergy™ feature: If y ou hav e an addr ess book in an online account that works with the Palm ® [...]

  • Page 131

    Section 2E: Y our Personal Inf ormation Organiz er 1 3 1 Organizer Linked Contacts The Syner gy featur e automatically links contac ts from differ ent accounts if it finds data in common between them. F or e xample, if you ha ve a contac t in Exchange and in Goog le for Emily W eeks, your phone links the contact s so that all Emily’s info shows u[...]

  • Page 132

    1 32 Section 2E: Y our Personal Infor mation Organiz er Use Contacts for the First Time 1. Open Contacts . 2. Do one of the following: 䡲 T o set up your first online accoun t to sync: T ap the account type, e nter the account informat ion, and ta p Sign in . 䡲 T o set up an online account to sync other t han the first one: Ta p Add An Account ,[...]

  • Page 133

    Section 2E: Y our Personal Inf ormation Organiz er 1 33 Organizer Create a Contact Y ou can add a contact that synchr onizes with an online account you ha ve, such as Goog le or Micr osoft Exchange Activ eSync. Y ou can also add a contact in the Palm p rofile account, which does not synchr onize with an online account but is backed up daily to your[...]

  • Page 134

    1 34 Section 2E: Y our Personal Infor mation Organiz er 5. In some fields, such as New Phone Number , when y ou enter the information a label button appears on the right. (T ap the button to change the label for your entry—for ex ample, to identify a number as a mobile or work phone.) 6. Ta p Done . Find a Contact 1. Open Contacts . 2. Enter any [...]

  • Page 135

    Section 2E: Y our Personal Inf ormation Organiz er 1 35 Organizer 3. For mor e search op tions, tap Global Address L ookup . (This option is a vailable i f you ar e using Micr osof t Ex change ActiveSyn c with a Global Addr ess List.) 4. T ap the contact. View or Edit Contact Information 1. Open Contacts . 2. Sear ch for a contact (see “Find a Co[...]

  • Page 136

    1 36 Section 2E: Y our Personal Infor mation Organiz er Add a Photo to a Contact The photo y ou add appears onscr een when this contact calls you. 1. While cr eating (see “Cr eate a Contact” on page 1 33) or editing (see “View or Edit Contact Information” on pa ge 1 35) a contact, tap . 2. Do one of the following: 䡲 T o take a new photo, [...]

  • Page 137

    Section 2E: Y our Personal Inf ormation Organiz er 1 37 Organizer Add a Ringtone to a Contact Select the ringt one you want to hear when thi s contact calls you. 1. While cr eating (see “Cr eate a Contact” on page 1 33) or editing (see “View or Edit Contact Information” on pa ge 1 35) a contact, tap Set a ringtone . 2. T ap to pr eview t he[...]

  • Page 138

    1 38 Section 2E: Y our Personal Infor mation Organiz er 3. Open the applicati on menu an d tap Set speed dial . 4. T ap the phone number yo u want to assign a speed dial to, and then tap the k ey to use as a speed d ial. (Y ou ma y hav e to scr oll to find the ke y you want .) Assign a Reminder Message to a Contact If you have an important message [...]

  • Page 139

    Section 2E: Y our Personal Inf ormation Organiz er 1 39 Organizer 3. Open the applicati on menu an d tap Add Person Reminder . 4. Enter the reminder . Link a Contact When y our phone r ecognizes matching information i n two contacts—for e xample, the same name and phone number—i t automatically gathers the i nfo from the two recor ds into a sin[...]

  • Page 140

    1 40 Secti on 2E: Y our Per sonal Information Organiz er Unlink a Contact 1. Open Contacts . 2. T ap the contact name to open the contact entry. 3. In the open entry , tap the contact name in the header , and tap the contact y ou want to unlink. 4. Ta p Unlink This Profile . Add a Contact Entry to the Launcher Assign your fa vorite contacts to the [...]

  • Page 141

    Section 2E: Y our Personal Inf ormation Organiz er 1 4 1 Organizer If the contact has a pictur e (see “ Add a Photo to a Contact” on page 1 36) , the pictur e appears as a Launcher icon. If the contact doesn’t ha ve a pictur e, the contact name appears in the Launcher with a placeholder icon. T ap the r eal or placeholder ico n to open the co[...]

  • Page 142

    1 42 Secti on 2E: Y our Per sonal Information Organiz er Delete a Contact 1. Open Contacts . 2. T ap the contact name. 3. Do one of the following: 䡲 Delete an unli nked contact or an entire linked contact: Open the applic ation men u and tap Delete Contact . T ap Delet e All P rofiles to confirm. 䡲 Delete on e entry only in a linked contact: T [...]

  • Page 143

    Section 2E: Y our Personal Inf ormation Organiz er 1 43 Organizer Customiz e Contacts 1. Open Contacts . 2. Open the applicati on menu an d tap Preferences & Accounts . 3. Set the fo llowing options: List Order : Ta p t h e Sort Order field and select the crit eria by which the contact list is sorted. This changes the underlying sort or der of [...]

  • Page 144

    1 44 Secti on 2E: Y our Per sonal Information Organiz er Manually Synchroniz e Contacts With Y o ur Online Accounts If you want to get contacts fr om an online account on your phone immediately—or upload contacts fr om your phone to the online accou nt—you can do a manual sync. This synchr oniz es Contacts with all the accounts y ou hav e set u[...]

  • Page 145

    Section 2E: Y our Personal Inf ormation Organiz er 1 45 Organizer (see “Use Calendar for the First Time” on page 1 46), or anytime af ter that (see “Customiz e Calendar” on page 1 53). Af ter you set up the connec tion to the online calendar , ev ents you enter online show up automa tically in Calendar , and ev ents you enter on your phone [...]

  • Page 146

    1 46 Secti on 2E: Y our Per sonal Information Organiz er Layered Calendars Suppose y ou use the calendar in both Micr osof t Exchange Act iveSync and in Google. If you set up both of those accounts to sync with your phone, y our phone's Calendar app shows the ev ents fr om both in a single view—a la yer ed calendar wi th ev ents that ar e co[...]

  • Page 147

    Section 2E: Y our Personal Inf ormation Organiz er 1 4 7 Organizer 䡲 T o set up an online account to sync other t han the first one: Ta p Add An Account , tap the account t ype, enter the account informat ion, and tap Sign In . 䡲 T o sk ip to your calendar: Ta p Done . Create an Event Y ou can create an e vent that synchr onizes with an online [...]

  • Page 148

    1 48 Secti on 2E: Y our Per sonal Information Organiz er If you cr eate an ev ent in All Calendars view , the ev ent is creat ed in the calendar set as the default (see “Cu stomize Cale ndar” on page 1 53) . 3. Go to the da y you want (se e “Move Ar ound in Calendar” on page 1 5 1) and tap a blank time slot. 4. Enter the e vent name and pr [...]

  • Page 149

    Section 2E: Y our Personal Inf ormation Organiz er 1 49 Organizer 3. (Optional) T ap Custom to defi ne your own r epe at interval and set the en d date. Add an Alarm to an Event 1. While cr eating an e vent (see “Cr eate an Ev ent” on page 1 4 7) , tap to the righ t of the ev ent name. (T o add an alarm af ter cr eating an ev ent, tap the e ven[...]

  • Page 150

    1 50 Section 2E: Y our Personal Infor mation Organiz er 1. Open Calendar . 2. Go to the da y you want, open t he application menu and tap New all day event . 3. Enter the event details. Change the Calendar Display Y ou can change the displa y of Calendar to show the e vents fr om all of your calendars or just the ev ents r ecord ed in one of your c[...]

  • Page 151

    Section 2E: Y our Personal Inf ormation Organiz er 1 5 1 Organizer Move Around in Calendar 䢇 Next or previous week: In Week view , swipe right or lef t on the scr een. 䢇 Next or previous day: In Day vi ew, swipe right or left on the scr een. 䢇 Next or previous month: In Month view , swipe down or up on the scr een. 䢇 Go to a specif ic month[...]

  • Page 152

    1 52 Section 2E: Y our Personal Infor mation Organiz er 3. Open the applica tion menu and tap Delete event , and then tap Delete to confirm. (I f this ev ent is one of a series of r epeating e vents, tap the op tion to delete just this e vent or the entire series.) Respond to an Event Reminder When an ev ent r eminder appears in the notification ba[...]

  • Page 153

    Section 2E: Y our Personal Inf ormation Organiz er 1 53 Organizer 䢇 Contact meeti ng attendees: This opens an email message with t he participants’ addr esses added to the T o field. The default message text is “Runni ng late, on m y way ...”— you can edit the te xt befor e sending the message. 䢇 Dismiss 䢇 Snooz e: The r eminder reapp[...]

  • Page 154

    1 54 Section 2E: Y our Personal Infor mation Organiz er 3. Set the fo llowing options: First Day of Week Day Start and End Default Event Re minder: T ap the time interval for a notifi cation to appear for timed and all-day ev ent s. Remin ders you se t for indi vidual events override the de fault se ttin g. The default set ting i s No Reminder . Ev[...]

  • Page 155

    Section 2E: Y our Personal Inf ormation Organiz er 1 55 Organizer Manually Synchroniz e Calendar With Y o ur Online Accounts If you want to get calendar ev ents fr om an online account on your ph one immediately—or upload e vents fr om your ph one to the online account—you can d o a manual sync. This synchr oniz es Calendar with all the account[...]

  • Page 156

    1 56 Section 2E: Y our Personal Infor mation Organiz er T asks Create a T ask List All individual ta sks you cr eate (see “Creat e a T ask” on page 1 56) must be placed in a task list. A task list is a gr oup of r elated to-do items. 1. Open T asks . 2. Ta p . 3. Enter the l ist name in the New list field and press Ent er . 4. Cr eate a task (s[...]

  • Page 157

    Section 2E: Y our Personal Inf ormation Organiz er 1 57 Organizer 4. Enter the task na me in the T ask name field. (T o set the t ask priority , see the ne xt pr ocedur e.) Set T ask Priority, Due Date, and Other Details 1. Open T asks . 2. T ap the list c ontaining the task. 3. T ap to the right of th e task name.[...]

  • Page 158

    1 58 Section 2E: Y our Personal Infor mation Organiz er 4. Set any of the followi ng: Priority : High priority tasks appear with a r ed check bo x. Normal priority tasks appear with a blue check bo x, and low priority tasks appear wi th a gra y check box. List: Assign the task to a dif fer ent list. Due date: Ta p No due date , and tap a due date o[...]

  • Page 159

    Section 2E: Y our Personal Inf ormation Organiz er 1 59 Organizer View T a sks That Are Due T oday 1. Open T asks . (The number to the right of the All T asks field shows the total number of tasks that ar e due today or are over due. The number to the ri ght of each task list na me shows the number of tasks due toda y or ov er due for that list.) 2[...]

  • Page 160

    1 60 Section 2E: Y our Personal Infor mation Organiz er 3. Ta p Al l , Remaining , or Completed in the upper -right corner , and tap the filter opt ion you want. Organiz e Y our T asks Y ou can change the or der of a task list or an individual task. 䢇 T ap and hold the list or task name, and drag the ite m to the desir ed position. (Mov e a task [...]

  • Page 161

    Section 2E: Y our Personal Inf ormation Organiz er 1 61 Organizer 3. Open the applicati on menu an d tap Set due date for all . 4. T ap the month, date, and ye ar , and then tap Set Due Date . 5. T o remo ve a pr eviousl y assigned due date, tap No Due Date . Mark All T asks in a List Completed/In complete 1. Open T asks . 2. T ap the list c ontain[...]

  • Page 162

    1 62 Section 2E: Y our Personal Infor mation Organiz er Memos If you use d the Data T ransfer Assistant and imported notes fr om Outlook on your desktop to yo ur phone, those notes a ppear in Memos. Create a Memo 1. Open Memos . 2. Ta p . 3. Enter the memo te xt. (Memos ar e sav ed as you type.) Find a Memo 䢇 In the memos l ist, enter an y lett e[...]

  • Page 163

    Section 2E: Y our Personal Inf ormation Organiz er 1 63 Organizer Edit a Memo 1. Open Memos . 2. T ap the memo y ou want to edit . 3. T ap the scr een to position the cursor (see “T ext Selec tion Gestur es” on page 49) , and edit the me mo text. Change the Colo r of a Memo Color -code y our memos to help you r ecogniz e memos of a certain type[...]

  • Page 164

    1 64 Section 2E: Y our Personal Infor mation Organiz er Calculator Y ou can enter numbers in Calculator using either t he onscreen k eypad or the keyboar d. Pe rform Calculations 1. Open Calculator . 2. Enter numbers and perf orm calculations, including the fol lowing: Use the Calculator Memory 1. Open Calculator . 2. Use the followi ng memory func[...]

  • Page 165

    Section 2F: Y our Documents and Other Productivity Files 1 65 Documents Y our Documents and Other Productivity Files Section 2F In This Section ⽧ Doc View (page 1 66) ⽧ PDF View (page 1 7 2)[...]

  • Page 166

    1 66 Section 2F: Y our Documents and Other Productivity Files Doc View With Doc View , you can carry , view , and manage Micr osof t Wor d, Excel ® , and P owerPoint ® files on yo ur phone. Open a File Y ou can view a file that you cop y fr om your computer (see “Cop y Files Between Y our Phone and Y our Computer” on page 8 1) or r eceive as [...]

  • Page 167

    Section 2F: Y our Documents and Other Productivity Files 1 6 7 Documents Change the Display Siz e For inf ormation on zooming in and out , see “Zoom Gestur es” on page 48. 䢇 Pinch out to z oom in. 䢇 Pinch in to zoom out. 䢇 Double-tap the screen to z oom in or out a specified amount . 䢇 T urn on horiz ontal scroll (Word documents only) :[...]

  • Page 168

    1 68 Section 2F: Y our Documents and Other Productivity Files Save a File With a New Name 1. With the f ile open, open the app lication menu and tap Save As . 2. Enter the new file n ame and tap Save As . Share a File 1. With the f ile open, open the app lication menu and tap Share . 2. Cr eate the email message and tap . View File Proper ties Y ou[...]

  • Page 169

    Section 2F: Y our Documents and Other Productivity Files 1 69 Documents Work With Comments, Endn otes, and Footnotes in a Mi crosof t Word Document In an open W or d document, comments, endnotes, and footnotes ar e indicated b y highlighted text. 1. T ap the te xt or footnote indicator to open the commen t, endnote, or footnote. 2. T o close the co[...]

  • Page 170

    1 7 0 Section 2F: Y our Documents and Ot her Productivity Files Show or Hide Rows or Columns in a Spreadsheet 䢇 T o hide a row or column : T ap the row or column header and tap Hide selected . 䢇 T o show a hidden ro w or column: T ap, hold, and dr ag the row or col umn headers to either side of the hidden r ow or column. T ap Show Hidden . 䢇 [...]

  • Page 171

    Section 2F: Y our Documents and Other Productivity Files 1 7 1 Documents View Comments in a Spreadsheet In an open Ex cel ® sprea dsheet, comments ar e indicated by a red triangle in the upper -right corner of the r elev ant cell. 1. T ap the r ed comment indicato r to ope n the com ment. 2. T ap the co mment to cl ose it. Switch Among Views in a [...]

  • Page 172

    1 7 2 Section 2F: Y our Documents and Ot her Productivity Files PDF View With PDF View , you c an carry , view, and manage PDF (Adobe Acr obat) files on y our phone. Open a File Y ou can view a PDF file that you cop y fro m your computer (see “Cop y Files Between Y our Phone and Y our Computer” on page 8 1) or r eceive as an email attachment (s[...]

  • Page 173

    Section 2F: Y our Documents and Other Productivity Files 1 7 3 Documents Move Around in a File 䢇 Go to the next or preceding page: Ta p o r . 䢇 Jump to a diffe rent page: T ap the curr ent page number in the lower -lef t corner of the scr een. (Enter the page number y ou want and pr ess Enter .) 䢇 Move a part of the current p age to the cente[...]

  • Page 174

    1 7 4 Section 2F: Y our Documents and Other Productivity Files 3. Find the next instance: Ta p . Find the preceding instance: Ta p . 4. T o exit sear ch, open the applicatio n menu and tap Find . Save a File With a New Name 1. With the f ile open, open the app lication menu and tap Save As . 2. Enter the new file n ame and tap Save As . Share a Fil[...]

  • Page 175

    Section 2F: Y our Documents and Other Productivity Files 1 7 5 Documents View Bookmarks If a PDF file was cr eated with bookmarks, y ou can see the bookmarks on y our phone. 1. With the file ope n, open the application menu and tap Bookmarks . (A checkmark ne xt to a bookmark name identifies the section of the file you ar e curren tly viewing.) 2. [...]

  • Page 176

    1 7 6 Section 2F: Y our Documents and Ot her Productivity Files[...]

  • Page 177

    Section 2G: Preferences 1 77 Preferences Preferences Section 2G In This Section ⽧ Backup (page 1 7 8) ⽧ Date & Time (pag e 1 8 1 ) ⽧ Device Info (page 1 82) ⽧ Language (page 1 86) ⽧ Scr een & Lock (page 1 86) ⽧ Sounds & R ingtones (page 1 89)[...]

  • Page 178

    1 7 8 Section 2G: Preferences Backup Back Up Y our Information Y our phone backs up the contacts, calendar ev ents, and tasks that ar e in your Pal m profile account, as well as syste m set tings and applications y ou downloaded to y our phone. An automatic backup to your Palm pr ofile of all this informat ion happens ev ery day . So if y ou ev er [...]

  • Page 179

    Section 2G: Preferences 1 7 9 Preferences 2. Do any of the following: 䡲 Back up y our inf ormation manually : Ta p Back up now . 䡲 T ur n off automati c backup and de lete backed- up informa tion: Ta p On to switch backup fr om On to Of f. (T ap Tu r n O f f A n d E r a s e D a t a . T his dele tes all your information on th e server . It does [...]

  • Page 180

    1 80 Section 2G: Preferences 3. Enter your Palm p r ofi le password and tap Done . 4. Ed it any o f the following: First Name/Last Nam e Email: Change the email addr ess associated with your Palm pr ofile. (A verification emai l is sent to the new addr ess. Click the link in the email to v erif y the new addr ess.) Security Question/Answe r: T ap t[...]

  • Page 181

    Section 2G: Preferences 1 8 1 Preferences Date & Time Y ou can set your phone to adjust the date and time automatically to the local date and ti me wher ev er you ar e, or you can turn this fea ture off and enter date and time information manually . 1. Open Date & Time . 2. Set any of the followi ng: Time Format Network ti me: Ta p On or Of[...]

  • Page 182

    1 82 Section 2G: Preferences Device Info View System Information 1. Open Device Info . (Basic system informat ion is displayed.) 2. T o view more detailed sy stem in format ion, tap More Info , and tap Sof tware or Hardware . Rename Y our Phone 1. Open Device Info . 2. Ta p t h e Name field and enter the new name. Restar t Y o ur Phone If an applic[...]

  • Page 183

    Section 2G: Preferences 1 83 Preferences 1. Open Device Info . 2. Ta p Phone Reset Opt ions . 3. Do one of the following: 䡲 Erase all d ata from the p hon e ex cept stored items such as pictures, videos, and music: Ta p Partial Erase twice. 䡲 Erase all data fro m the pho ne: Ta p Full Eras e twice. (All data f rom all account s is er ased fr om[...]

  • Page 184

    1 84 Section 2G: Preferences Run Quick T ests If you ar e trou bleshooting your de vice with a support agen t, you can run Quick T ests to get diagnostic informa tion. If you need mor e information after running Quick T ests, you can run one or mor e Inter active T ests (see “Run Interacti ve T ests” on page 1 84) . 1. Open Device Info . 2. Ta [...]

  • Page 185

    Section 2G: Preferences 1 85 Preferences Add a Cer tificate Y ou can install a certificate that is lo cated in the USB drive stor age on your phone. T o copy a certificate into USB driv e storage, s ee “Copy Files Betwe en Y our Phone and Y our Computer” on page 8 1. 1. Open Device Info . 2. Ta p More Info . 3. Open the applicati on menu an d t[...]

  • Page 186

    1 86 Section 2G: Preferences Delete a Cer tific ate Only user-installed cert ificates ca n be dele ted. 1. Open Device Info . 2. Ta p More Info . 3. Open the applicati on menu an d tap Cer tificate Manager . 4. T ap the certificate and tap Delete Certificate . Language Y ou can set your phone displa y to any l anguage av ailable for the de vice. 1.[...]

  • Page 187

    Section 2G: Preferences 1 8 7 Preferences Set the Interval for T urning the Screen Off Automatically By default, y our scr een turns off after one minute of inactivity to sa ve battery power . Y ou can change this interval. 1. Open Screen & L ock . 2. In Tu r n o f f a f t e r , tap the number of seconds or minut es. Change Y our Wallpaper Y ou[...]

  • Page 188

    1 88 Section 2G: Preferences among y our open applications without first going to Card view —you go from fu ll-scr een view to full-scr een view of each app. The or der of applications is determined b y the or der that you opened them or arranged them in Card view . 䢇 Change to back gesture: The back gestur e still goes fr om right to left in t[...]

  • Page 189

    Section 2G: Preferences 1 89 Preferences 1. Open Screen & L ock . 2. T o turn Secure Unlock on: In Secure Unlock , tap Simp le PIN or Password and do one of the following: Simple PIN : Enter a four -digit PIN. ( This is a PIN that y ou make up. Enter the PIN again to confirm.) Pas s w or d : Enter a passwor d containing any combi nation of lett[...]

  • Page 190

    1 90 Section 2G: Preferences 1. Open Sounds & Ringtones . 2. In Ringer Switch Off , tap On or Off to set whether y our phone vibr ates when you slide the ringer switch of f. 3. Under Ringer Switch On , set an y of the following: Ringtone: Select the ringtone for incoming calls (see “Sel ect the Ringtone for Incoming Calls” on page 1 9 1) . [...]

  • Page 191

    Section 2G: Preferences 1 9 1 Preferences Select the Ringtone for Incoming Calls The ringtone y ou select her e applies globally to a ll incoming calls. Y ou can also set a unique ringtone for a contact (see “ Add a Ringtone to a Contac t” on page 1 37). 1. Open Sounds & Ringtones . 2. T ap the displa yed ri ngtone to open the full list of [...]

  • Page 192

    1 92 Section 2G: Preferences[...]

  • Page 193

    Web and Data Ser vices and Other Wireless Connections Section 3[...]

  • Page 194

    19 4[...]

  • Page 195

    Section 3A: U sing Web and Data Services 1 95 Web & Data Ser vices Using Web and Data Ser vices Section 3A In This Section ⽧ Get Started With Data Ser vices (page 1 96) ⽧ Access Data Servic es (page 1 96) ⽧ Use Sprint T V ® (page 1 9 7)[...]

  • Page 196

    1 96 Section 3A: Usin g Web and Data Ser vices Get Star ted With Data Ser vices With yo ur Sprint service, y ou are r eady to start enjoying the adv antages of data services. T o sign up for data services or to access complete instructions, visit sprint.com . For information on char ges associated with the featur es of Sprint’ s data services , r[...]

  • Page 197

    Section 3A: U sing Web and Data Services 1 9 7 Web & Data Ser vices Data Ser vices Symbols on Y our Screen When you ar e connected to data services, a data connect ion icon appears at the top of the scr een. See “ What Ar e All Those Icons?” on page 9 7 for a description of the v arious data connection icons. Data Ser vices Billing Info rma[...]

  • Page 198

    1 98 Section 3A: Usin g Web and Data Ser vices 2. Ta p All Channels , Live , On Demand , Premium Channels, or Sprint R adio to display a list of channels and pr ogramming. 3. T ap an i tem to play it. Note The first time you access a channel that r equires a subscription, you ar e prompt ed to pur chase access. T ap Subscribe to purchase access.[...]

  • Page 199

    Section 3B: Y our Email and Other Messages 1 99 Email & Messaging Y our Email and Other Messages Section 3B In This Section ⽧ Email (page 20 0) ⽧ Messaging (page 2 1 7)[...]

  • Page 200

    200 Section 3B: Y our Email and Other Messages Email How Do I Send and Receive Email on My Phone? Use the Email application on your phone to access the man y email accounts you ha ve: compan y , ISP , and Web-b ased (like Gmail). The Palm ® Syner gy™ feature mak es it easy to synchr oniz e all data from an onl ine account: By setting up a sync a[...]

  • Page 201

    Section 3B: Y our Email and Other Messages 20 1 Email & Messaging If y ou reply t o a message fr om this mer ged view, t he message is sent fr om the same account in which it was received. If you cr eate a new message fr om the merged in box, the message goes out usi ng the account y ou set as the default account (see “Set Email Prefer ences?[...]

  • Page 202

    202 Section 3B: Y our Email and Other Messages (EAS)” on pa ge 203. If y ou hav e a less common email pro vider , see “Set Up Email: Other Pr oviders” on page 204. If the email account you set up tak es advantage of the Syner gy feature, then set ting up email also synchr onizes the pr ovider’ s calendar and cont acts. 1. Open Email . 2. Th[...]

  • Page 203

    Section 3B: Y our Email and Other Messages 203 Email & Messaging Set Up Email: Microsoft Exchange ActiveSync (EA S) Fol low this proced ure to get emai l from a corpor ate E AS account. 1. Open Email . 2. The first ti me you open Email , do one of the following: 䡲 If this is the first email account you are setting up: Enter y our username and[...]

  • Page 204

    204 Section 3B: Y our Email and Other Messages 3. Any other time you open Email , open the application menu , tap Preferences & Accounts , and tap Add An Account . (E nter your username and pas sword, and tap Sign In .) 4. In Mail T ype , ta p POP to displa y the list of options, and then tap Exchange (EAS) . 5. V erify the information in the o[...]

  • Page 205

    Section 3B: Y our Email and Other Messages 205 Email & Messaging 1. Open Email . 2. The first ti me you open Email , do one of the following: 䡲 If this is the first email account you are setting up: Enter y our username and passwor d, and tap Sign In . 䡲 If you have already set up an email a ccount and want to set up another one: Ta p Add A[...]

  • Page 206

    206 Section 3B: Y our Email and Other Messages Enter Advanced Account Settings 1. Open Email . 2. Open the applicati on menu an d tap Preferences & Accounts . 3. T ap the account n ame. 4. Set any of the followi ng: Account Name : Enter the name tha t appears in the account list. Full Name: Ente r the name you want to ap pear in the From field [...]

  • Page 207

    Section 3B: Y our Email and Other Messages 20 7 Email & Messaging Sync deleted emai ls (POP accounts only) : Set whether messages sho uld be deleted on the server when y ou delete them on your phon e. Show Email: Set how man y days’ worth of messages to r etrieve fr om the server . Get Email: Set how fr equently to synchr onize email f or thi[...]

  • Page 208

    208 Section 3B: Y our Email and Other Messages Create and Send an Email Message 1. Open Email . 2. If this i s the first time y ou hav e opened the Email app lication, and you ha ve set up at least one email account , tap Done . (If you ha ve not set up an email account, see “Set Up Email” on page 20 1.) 3. Ta p . 4. Ta p From to change the ema[...]

  • Page 209

    Section 3B: Y our Email and Other Messages 209 Email & Messaging 8. Enter the subject , press Enter , and enter the body te xt. 9. (Optional) T o set the priority for the message, open the application menu and tap High priority or Normal priority . 10 . Ta p . Add Attachments to a Message 1. While composing a message, tap . 2. T o locat e a fil[...]

  • Page 210

    2 1 0 Section 3B: Y our Email and Other Messages 3. T ap the folder y ou want to check messages for , and tap . 4. T ap a mess age to op en it. 5. T ap or to view th e pre vious or next message. 6. T o view messages for another account, make the back gestur e (see “Go Up One Level in an App (Back Gestur e)” on page 55) to return t o the account[...]

  • Page 211

    Section 3B: Y our Email and Other Messages 2 1 1 Email & Messaging 䢇 T o open m ultipl e attach ments : T ap the list of attachment names to view the attachments, and tap an individual attachment name to open it. Save Attachments When you ope n at tachments of certain fi le types, you can sa ve them to y our phone so you can view them lat er [...]

  • Page 212

    2 1 2 Section 3B: Y our Email and Other Messages Add a Contact From an Email Message Y ou can add a contact name or email addr ess to your Conta cts list dir ectly fr om the To , Cc , or Bcc field of an incoming email message. Y ou can either cr eate a new contact or add the information to an ex isting contact. 1. In a message y ou’ve r eceived, [...]

  • Page 213

    Section 3B: Y our Email and Other Messages 2 1 3 Email & Messaging Move a Message to Another Folder 1. Open a message. 2. Open the applicati on menu an d tap Move to folder. 3. T ap the fol der you want. Mark a Message as Read or Unread 1. Open a message. 2. Open the applicati on menu an d tap Mark as read/unread . Flag or Unflag a Message 1. O[...]

  • Page 214

    2 1 4 Section 3B: Y our Email and Other Messages Do one of the following: 䢇 In the message list: Thr ow the message off the side of the scr een. 䢇 In an open message: Ta p . Add a Signature to Outgoing Messages A signatur e includes informa tion you want to add t o the closing of all yo ur outgoing messages—for e xample, y our name, address ,[...]

  • Page 215

    Section 3B: Y our Email and Other Messages 2 1 5 Email & Messaging 䡲 Open a folder : Ta p t h e f o l d e r n a m e . 䡲 View folder information such as last sync and number of messages: Open the fold er , and then tap the fold er header . Add a Folder as a Favorite Fa vorites appear at th e top of the mer ged folders view . 䢇 T ap to the [...]

  • Page 216

    2 1 6 Section 3B: Y our Email and Other Messages 3. Set any of the followi ng: Smar t Folders: Set whether t o include All In boxes and/or All Flagged messages in the Smart Fo lders list at the top of the mer ged folders view . Accounts: T ap an account name to enter advanced settings (see “Enter Advanced Account Settings” on page 206). Default[...]

  • Page 217

    Section 3B: Y our Email and Other Messages 2 1 7 Email & Messaging Reply to Meeting Inv itations Y ou can r eceive meeting invitations o n your phone i n the same way that you r eceive email messages. Y ou cannot cr eate meeting invi tations on your phone. 䢇 T ap an invi tation to open it, and tap whether to accept, tentat ively accept, or de[...]

  • Page 218

    2 1 8 Section 3B: Y our Email and Other Messages 䢇 Multimedia messages, if your service plan includes mul timedia messaging (see “Cr eate and Send a T ext or Multimedia Message” on page 2 20) . 䢇 Instant messages for an I M account you alr eady ha ve set up online (see “Set up an Instant Messaging (IM) Account” on page 22 3) . The Syner[...]

  • Page 219

    Section 3B: Y our Email and Other Messages 2 1 9 Email & Messaging Switch Between Messaging A ccounts in a Conversation In a single con versation, y ou can switch between te xt/multimedia messaging and an IM account. So if y ou ar e having an IM chat wi th someone and he or she goes offline, you can send the person a te xt message to wrap up th[...]

  • Page 220

    2 20 Section 3B: Y our Email and Other Messag es Create and Send a T ext or Multimedia Message Each te xt message can hav e up to 1 60 charac ters. If you send a te xt message to an email addr ess, the email ad dress i s deducted fr om the 1 60-chara cter count. Multimedia messages cons ist of both text and pictures. Y ou can include pictur es in J[...]

  • Page 221

    Section 3B: Y our Email and Other Messages 2 2 1 Email & Messaging 4. Ta p t h e To field and rep eat step 3 to enter additional r ecipients. 5. Do one of the following to attach a pictur e to a multimedia message: 䡲 Before entering the message text: T ap . (T ap the album containing the pictu re y ou want and tap the pictur e, or tap New Pho[...]

  • Page 222

    2 2 2 Section 3B: Y our Email and Other Messages 1. Open Messaging . 2. T ap a conv ersation to view messages. 3. In a multimedia message , tap a file name to view the attached file. (T ap Copy Photo to sa ve an attached pictur e.) Add a Contact From a Message 1. In a con versation, tap the head er of a message receiv ed fr om someone who is not a [...]

  • Page 223

    Section 3B: Y our Email and Other Messages 22 3 Email & Messaging Set up an Instant Messaging (I M) Account T o use an IM account on y our phone, you must alr eady hav e the account online—such as a Google T alk IM account. If y ou hav e an IM account with a pro vider that tak es advantage of the Syner gy featur e, that IM account is automati[...]

  • Page 224

    2 2 4 Section 3B: Y our Email and Other Messages Sign In to an IM Account 1. Open Messaging . 2. Ta p Buddi es . 3. Ta p t o t h e l e f t o f Offline , and tap Available . Sign Out of an IM Account 1. Open Messaging . 2. Ta p Buddi es . 3. T ap to the left of your onl ine status ( Available or Busy ) , and tap Sign off .[...]

  • Page 225

    Section 3B: Y our Email and Other Messages 22 5 Email & Messaging Send and Receive IM Messages 1. Open Messaging . 2. Do one of the following to start or continue a conv ersation: 䡲 In Conversations view or Buddy List view , tap to start a new con versation. 䡲 In Conversations view , tap an e xisting conv ersation and enter a new message. ?[...]

  • Page 226

    2 2 6 Section 3B: Y our Email and Other Messages 3. Do one of the following: 䡲 If you already have a custom message: T ap the current message and enter the new message te xt. 䡲 If you’ re creating a custom message for the first time: T ap the status text ( Available , Busy , and so on) and enter the custom message te xt. Change Y our IM Accou[...]

  • Page 227

    Section 3B: Y our Email and Other Messages 2 2 7 Email & Messaging 3. T urn either of the following new mess age notifications on or off: Show Notif ications Play Sounds[...]

  • Page 228

    2 2 8 Section 3B: Y our Email and Other Messages[...]

  • Page 229

    Section 3C: Y our Connections t o the Web and Wireless Devic es 2 29 Wireless Connections Y our Connections to the Web and Wireless Devices Section 3C In This Section ⽧ Wi-Fi (page 230) ⽧ Location Ser vices (page 236) ⽧ Web (p a g e 237) ⽧ Google Maps (page 246) ⽧ Sprint Navigation (pag e 2 4 7) ⽧ Bluetooth ® Wireless T echno logy (pag[...]

  • Page 230

    2 30 Section 3C: Y our Connections t o the Web and Wireless Devic es Wi-Fi What Is a Wi-Fi Connection? Many en vironments, such as corporate offices, coffee shops, airports, and libr aries, offer access to a Wi-Fi netwo rk. A Wi-Fi network is a wir eless local ar ea network ( WLAN) . Y our phone supports W-Fi connecti vity based on the 802. 1 1 sta[...]

  • Page 231

    Section 3C: Y our Connections t o the Web and Wireless Devic es 23 1 Wireless Connections 䢇 Secure net works: These networks may br oadcast their name, but at the v ery least, they r equir e you to enter a passwor d that yo u get from an administ rator (who ma y be, for examp le, the librarian or the person behind the counter at the coffee shop).[...]

  • Page 232

    2 32 Section 3C: Y our Connections t o the Web and Wireless Devic es 䢇 From any screen: Open the connection menu , tap Wi-Fi , an d tap T urn on Wi-Fi or Tu r n o f f Wi-Fi . If your pho ne finds the network you want, ta p th e net work nam e to co nnect to i t. Otherw ise, see “Connect to a New Open Network” on page 2 32 and “Connect to a [...]

  • Page 233

    Section 3C: Y our Connections t o the Web and Wireless Devic es 23 3 Wireless Connections Connect to a New Secure Network For an e xplanation of secur e networks, see “ Are There Differ ent Kinds of Wi-Fi Networks?” on page 230 1. Open Wi-Fi . 2. Make sur e Wi-Fi is on (see “T urn Wi-Fi On and Of f” on page 23 1) . 3. Do one of the followin[...]

  • Page 234

    2 34 Section 3C: Y our Connections t o the Web and Wireless Devic es 6. A series of differ ent scr eens appears depend ing on the network type. Enter o r select the following if y ou ar e prompt ed to do so: Username and/or Password . Certificate 7. Ta p Sign In . Connect to a Previous ly Used Network 䢇 If Wi-Fi is turned o ff: T urn on Wi-Fi (se[...]

  • Page 235

    Section 3C: Y our Connections t o the Web and Wireless Devic es 23 5 Wireless Connections Customiz e Connection Settings Do not change Wi -Fi settings unless you are h aving tr ouble connecting to a net work. 1. Open Wi-Fi . 2. T ap the network name. 3. In Automatic IP settings , tap On or Off . When Automa tic IP settings are on: The IP address is[...]

  • Page 236

    2 36 Section 3C: Y our Connections t o the Web and Wireless Devic es L ocation Ser vices Location Serv ices pro vide information about y our location t o applications, such a s Google Maps or Sprint Na vigation, that r equest it. F or example , Sprint Navigati on may use y our location informati on if you need driving dir ections. 1. Open Locati on[...]

  • Page 237

    Section 3C: Y our Connections t o the Web and Wireless Devic es 23 7 Wireless Connections 䡲 Auto Locate: If y ou turn Auto Locate of f and an applicatio n subsequently needs to know y our location, a notificat ion appears asking if t he application can ident if y your location . ( T ap Allow to turn on Location Services for that session only .) ?[...]

  • Page 238

    2 38 Section 3C: Y our Connections t o the Web and Wireless Devic es 1. Open Web . 2. Enter the addr ess of the page. (Y ou don’t need to enter the pr efix http://w ww .) If the page appears in the list of viewed pages, tap it to go ther e again. (If not, pr ess Enter .) 3. T o canc el a page while it i s loadin g, tap . Go to a Website Using Sea[...]

  • Page 239

    Section 3C: Y our Connections t o the Web and Wireless Devic es 23 9 Wireless Connections 1. Open Web . 2. Enter the sear ch term and tap a search op tion. Open Another Browser If you ar e looking at one Web pag e and need to check something on a differen t one, simply open another br owser . 䢇 Open the application menu and tap New car d . (Enter[...]

  • Page 240

    2 40 Section 3 C: Y o ur Connecti ons to the Web and Wirel ess Devices 䢇 Zo om into or out of a page: Pin ch out or in on t he page. (Or doubl e-tap the page.) 䢇 Zo om into a column of a Web page: Double-tap the pa ge to center a column and enlar ge it. T o zoom out to see the whole page again , keep double-tappi ng. 䢇 Pan a p a ge : T ap, ho[...]

  • Page 241

    Section 3C: Y our Connections t o the Web and Wireless Devic es 2 4 1 Wireless Connections 3. Enter any of the fol lowing: Icon: T ap the curren tly displa yed page icon thumbna il. ( Then tap, hold, and drag the We b page to use a different po rtion of the page as the Launcher icon. Y ou can zo om into or out of the page while selecting the portio[...]

  • Page 242

    2 42 Section 3 C: Y o ur Connecti ons to the Web and Wirel ess Devices 3. Enter any of the fol lowing: Icon: T ap the currentl y display ed bookmark icon. (Then tap, hold, and dr ag the Web page to use a differ ent portion of the page as the bo okmark icon. Y ou can z oom into or out of the page wh ile selecting the portion y ou want to use. The po[...]

  • Page 243

    Section 3C: Y our Connections t o the Web and Wireless Devic es 2 43 Wireless Connections Edit, Reorder , or Delete a Bookmark 1. Open the applicati on menu an d tap Bookmarks . 2. Do one of the following: 䡲 Edit: T ap to the right of the bookmark name. (Enter the new icon, ti tle, or URL, and tap Save Bookmark .) 䡲 Reorder: T ap, hold, and dr [...]

  • Page 244

    2 44 Section 3 C: Y o ur Connecti ons to the Web and Wirel ess Devices Return to Previously Viewed Web P ages 1. Open the applicati on menu an d tap Hist ory . 2. Scr oll to the page name and tap the page. Y ou can also search f or a recently vi ewed page by entering a term or addr ess in the address bar that matches the page name or add ress. Use [...]

  • Page 245

    Section 3C: Y our Connections t o the Web and Wireless Devic es 2 45 Wireless Connections Customiz e Web Browser Settings 1. Open Web . 2. Open the applicati on menu an d tap Preferences . 3. Set any of the followi ng: Block Popups : Pr ev ents websites fr om opening up new browser wind ows. Accept Cookies: Ta p Ye s to allow cookies fr om any webs[...]

  • Page 246

    2 46 Section 3 C: Y o ur Connecti ons to the Web and Wirel ess Devices Google Maps 1. Open Googl e Maps . 2. Ta p Menu . In Google M aps, use the se icons to d o the follow ing: Search Map: Sear ch for a location. Show T raffic: View local tr affic conditions. Directions: Get dir ections. Satellite : View a satellite photo of the map ar ea. Help &a[...]

  • Page 247

    Section 3C: Y our Connections t o the Web and Wireless Devic es 2 47 Wireless Connections Sprint Navigation Y ou can use Sprint Navigatio n to get driving dir ections, check tr af fic conditions, and search for services . Sign In to Sprint Navigation The first time y ou use Sprint Na vigation, you ar e asked to sign in . 1. Open Sprint Navigation .[...]

  • Page 248

    2 48 Section 3 C: Y o ur Connecti ons to the Web and Wirel ess Devices 3. T ap any of the follow ing: 䡲 My Favorites: T ap to add an add ress. 䡲 Recent Places: View dir ections to places you visited recently . 䡲 Address: Sear ch for dir ections to a specific str eet addr ess, intersection, or city . 䡲 Business: Sear ch for a business addr e[...]

  • Page 249

    Section 3C: Y our Connections t o the Web and Wireless Devic es 2 49 Wireless Connections Get Y our L ocation and L ocal T raffic Information 1. Open Sprint Navigation . 2. Ta p Map & T raffic . 3. Use these icons to do the foll owing: Bluetooth ® Wireless T echnology What Is Bluetooth ® Wireless T echnology? With the Bluetooth ® wir eless t[...]

  • Page 250

    2 50 Section 3C: Y our Connections t o the Web and Wireless Devic es Make a P airing Request to Another Device Y ou can make a pairing r equest to a Bluetooth audio device such as a headset, car kit, or A2DP device. 1. Open Bluetooth . 2. Make sur e Bluetooth is on (see “T urn the Bluetooth F eature On/Off” on page 2 49) . 3. Ta p Add device an[...]

  • Page 251

    Section 3C: Y our Connections t o the Web and Wireless Devic es 2 5 1 Wireless Connections 䡲 The screen displ ays a passkey generated by your ph one : Enter the disp lay ed passk ey on the other de vice. 䡲 The screen prompts you to enter a passkey: Check th e documentation that came with the other device to see if ther e’s a r equired passk e[...]

  • Page 252

    2 52 Section 3C: Y our Connections t o the Web and Wireless Devic es 䡲 The screen prompts you to enter a passkey: Check th e documentation that came with the other device to see if ther e’s a r equired passk ey . (If so, enter that pa sske y on yo ur phone. If not, ma ke up a pa sske y and enter it on both devices.) Connect With a P aired Devic[...]

  • Page 253

    Section 3C: Y our Connections t o the Web and Wireless Devic es 25 3 Wireless Connections Disconnect From a Device Disconnecting fr om a device does not mean you delete the r elationship you create d between the de vice and your phone . See “Connect With a Pair ed Device” on pag e 25 2 for instructions on how to reco nnect with the de vice. 1. [...]

  • Page 254

    2 54 Section 3C: Y our Connections t o the Web and Wireless Devic es[...]

  • Page 255

    Yo u r R e s o u r c e s Section 4[...]

  • Page 256

    25 6[...]

  • Page 257

    Section 4A: T roubleshooting 2 5 7 Help T roubleshooting Section 4A In This Section ⽧ For Curr ent Palm ® Smartphone User s (page 258) ⽧ Batter y (p age 259) ⽧ Screen and Performance (page 26 7) ⽧ Phone (page 2 7 0) ⽧ Hands-free Devices (page 27 2) ⽧ Synchronization (page 2 7 3) ⽧ Email (page 2 77) ⽧ Messaging (page 2 7 8) ⽧ Web [...]

  • Page 258

    2 58 Section 4A: T roubleshooting ⽧ Backing U p and Restoring D ata (page 2 86) ⽧ Updates (page 28 7) ⽧ Third-party Applicatio ns (p age 288) ⽧ Making Room on Y our Phone (page 289) For Current P alm ® Smartphone Users I want to transfer my data from my computer If you p re viously synchr oniz ed data fr om a Palm ® smartphone—such as c[...]

  • Page 259

    Section 4A: T roubleshooting 2 59 Help Batter y I can’t charge the battery 䢇 If you’ re using a new battery or a new char ger, make sur e the battery and charger ar e appr ov ed by Sprint and Palm for use with y our phone. F ailur e to use an appr ov ed battery or char ger ma y pre vent yo ur phone fr om turning on or char ging. 䢇 If you’[...]

  • Page 260

    2 60 Section 4A: T roubleshooting 1. Pr ess and r elease the back cover release . 2. Slide yo ur thumbnail or a cr edit car d between the back cov er and the phone, starting at the bottom and moving half way up one sid e until you hear the clasp r elease.[...]

  • Page 261

    Section 4A: T roubleshooting 26 1 Help 3. Repeat step 2 on the other si de of the phone. 4. Lift of f the back co ver . 5. Remov e the battery by pulling the tab that appears at the top of the battery. 6. Insert the ne w battery .[...]

  • Page 262

    2 62 Section 4A: T roubleshooting 7. Posi tion the back cov er ov er the phone and gently pr ess the top two clasps, locat ed at the top corners. (Then pr ess the two clasps halfway down either side of the phone. )[...]

  • Page 263

    Section 4A: T roubleshooting 26 3 Help 8. Slide out the k eyboar d (see “Slide Out the Ke yboar d” on page 3 1) , and then pres s the two clasps at the bottom corners. 9. Pr ess and hold the power but ton on the upper -right corner of your phone until you see a logo o n the scr een (appr oximately fi ve seconds). (Please be patient while your p[...]

  • Page 264

    2 64 Section 4A: T roubleshooting I can’t get my screen to turn on af ter removing and replacing the battery Removing t he bat tery turns off your phone complet ely , so you can’t just slide out the k eyboar d or pr ess power to turn on the scr een. Instead, pr ess and hold power un til you see a logo on the screen (app ro ximately fiv e second[...]

  • Page 265

    Section 4A: T roubleshooting 26 5 Help 2. Slide y our thumbnail or a cr edit car d between the back cov er and the phone, starting a the bottom and moving half way up one sid e until you hear the clasp r elease. 3. Repeat step 2 on the other si de of the phone. 4. Lif t of f the back cover .[...]

  • Page 266

    2 66 Section 4A: T roubleshooting I can’t get the back cover back on 1. Posi tion the back cover ov er the phone and gently pr ess the top two clasps, located at the top corners. Then pr ess the two clasps half wa y down either side of the phone. 2. Slide out the k eyboar d (see “Slide Out the Ke yboar d” on page 3 1) , and then pres s the tw[...]

  • Page 267

    Section 4A: T roubleshooting 2 6 7 Help Screen and P erformance The screen appears blank T o save power , the scre en dims automatically af ter a period of inactivity , and then turns of f. If you ha ve inserted or r eplaced the battery , you need to pr ess and hold pow er until you see a logo on the scr een. Otherwise, follo w these steps in seque[...]

  • Page 268

    2 68 Section 4A: T roubleshooting Applications are running slower than usual 1. Pr ess Center to displa y Card view . 2. Scr oll thr ough the car ds and note how man y applications y ou hav e running. 3. Close an y application yo u are not using b y thr owing its car d of f the top of the scr een. If the pr oblem persists, try r estarting y our pho[...]

  • Page 269

    Section 4A: T roubleshooting 26 9 Help 䢇 Some gestur es begin in the gestur e area and end in the touchscree n, and vice versa. (Cr ossing the bor der between the two ar eas wi th your finger is cru cial to making the gestur e successfully .) 䢇 If you cann ot make the back gestur e, check to see if you ha ve the ne xt/pr evious app gestur e tur[...]

  • Page 270

    2 7 0 Section 4A: T roubleshootin g applications, is resto red to y our phone. Informati on from onlin e accounts you synchr onize with—such as Google or Micr osoft Exchange Activ eSync—is r estor ed to your phone also. Phone Signal strength is weak Become familiar with low co ver age ar eas where y ou liv e, commute, work, and pla y . Then you[...]

  • Page 271

    Section 4A: T roubleshooting 2 7 1 Help The other person hears an echo 䢇 T ry decr easing the volume on y our phone to a void coupling or fee dback on the other person’ s end. ( This applies to both the speak erphone and the earpiece.) 䢇 Posit ion the earpiece closer to y our ear to pre vent sound leaking back into the micr ophone. 䢇 If you[...]

  • Page 272

    2 7 2 Section 4A: T roubleshootin g My phone hangs up when I hold it to my ear Y ou may be accidental ly pressing the onscreen button with your cheek. T ry holding the phone so that y our face doesn’t pr ess against the scr een. My phone seems to turn off by itself Y our phone has a power -saving featur e that’s set to turn off the scr een if i[...]

  • Page 273

    Section 4A: T roubleshooting 2 7 3 Help 䢇 The hands-fr ee device is comp atible with your phone. (Go to palm.com/suppo rt to see a list of supported de vices.) I lost the connection between my phone and my Bluetooth headse t If your head set isn’t working, delete the e xisting partnership ( see “Delete a Device” on page 2 53) and create a n[...]

  • Page 274

    2 7 4 Section 4A: T roubleshootin g in the other location. So if you enter a Google contact in t he Contacts application on y our phone, the contac t appears in your online Goo gle contacts—no need to enter it twice. Y ou must already ha ve an accoun t with a service pr ovider befor e you can set it up on y our phone. How do I set up synchronizat[...]

  • Page 275

    Section 4A: T roubleshooting 2 7 5 Help I want to sync with Outlook or P alm Desktop sof tware on my computer Y our Pre phone does not support synchro nization with Palm Desktop software or Outlook on your desktop computer . Y our Pr e phone, howe ver , gives y ou options for s ynchronizat ion without a cable. Y ou can sync with online services tha[...]

  • Page 276

    2 7 6 Section 4A: T roubleshootin g I have entered the settings to sync with Exchange ActiveSync, but I can’t synchroniz e with my company ’ s Exchange ser ver Check with your syste m administrator to find out if a systemwide locking policy is in place. A notification tells me that ActiveSy nc encountered a problem on the ser ver Ther e is a te[...]

  • Page 277

    Section 4A: T roubleshooting 2 7 7 Help Email I have problems using my account Occasionally y ou may e xperience pr oblems using an email account af ter you set it up. If you f ollowed the account setup procedu re (see “Se t Up Email” on page 2 0 1) and ar e ex periencing pr oblems using the account, v erify that the account complies with y our[...]

  • Page 278

    2 7 8 Section 4A: T roubleshooting I have problems sending email (IMAP and POP accounts) If you ar e able to r eceive email messages but can not send them, try the following: 䢇 T urn on authentication (see “Set Up Email: Other Pr oviders” on page 204). (Many email pr oviders r equir e authenticated access, or E SMTP , to use their SMTP server[...]

  • Page 279

    Section 4A: T roubleshooting 2 7 9 Help The following icons appear in the ti tle bar to indicate whet her data services ar e av ailable. If you don’ t see one of these icons, you cannot open a data connection: I can’t send or receive text or multimedia messages 䢇 Make su re t hat your phone i s on (see “T urn the Phone On/Off” on page 20)[...]

  • Page 280

    2 80 Section 4A: T roubleshooting I want to send a video in a multimedia me ssage, but do not see it on the list of items I can attach Y ou can at tach pictur es in JPG format to outgoing multimedia messages. (T o send files of other types, attach them to an email message (see “ Add Attachments to a Message” on page 209).) Web I can’t tell if[...]

  • Page 281

    Section 4A: T roubleshooting 28 1 Help My phone won’t connect to the Internet Y our phone supports Sprint Mobile Br oadband (EVDO) , Sprint 1xR T T, and Wi-Fi wi reless d ata networks. T o connect to the Intern et, you must either sub scribe to data services with Sprint or be within r ange of a Wi-Fi network. 䢇 If your phon e is connected to yo[...]

  • Page 282

    2 82 Section 4A: T roubleshooting An image or map is too smal l on my screen Do either of the following: 䢇 T o switch to landscape mode to see more of the image, turn the phone on its side. 䢇 T o zoom in on the image, pinch out or double-tap the scr een. A secure site refuses to permit a transaction Some websites don’t support certain browser[...]

  • Page 283

    Section 4A: T roubleshooting 2 83 Help Calendar and Contacts I haven’t entered any contacts or cal endar events on my phone, but when I open those apps, I see entries The entries y ou see displa yed in Cal endar or Contacts ha ve been downl oaded to your phone fr om one of your online acc ounts such as Google or Micr osoft Exchange Activ eSync. A[...]

  • Page 284

    2 84 Section 4A: T roubleshooting For inf ormation on display ing a single calendar view only in Calendar , see “Change the Calendar Displa y” on page 1 50. For inf ormation on unlinking contacts, see “Unli nk a Contact” on page 1 40. I star ted entering a contact’ s name in uni versal search, but I’ m not seeing the person in the resul[...]

  • Page 285

    Section 4A: T roubleshooting 2 85 Help 䢇 If you t ake a pictur e when the ke yboard is slid out, pr ess Space to take the pictu r e instead of tapping the onscr een shut ter icon. Amaz on MP3 I bought a song fr om Amazon MP3, but it isn’t showing up on my ph one Occasionally , the download pr ocess ma y be interrupted, so a song you pu rchased [...]

  • Page 286

    2 86 Section 4A: T roubleshooting When I open the drive representing my phone on my computer , I see subfolders. Do I need to move my files into these folders? The default folde rs are ther e to help you or ganiz e files you cop y to and fr om your computer . But you can copy files fr om your computer into an y folder you want—you can cr eate you[...]

  • Page 287

    Section 4A: T roubleshooting 2 8 7 Help exa mple, you can s ave copies on your comput er and then tr ansfer them back to y our phone (see “Cop y Files Between Y our Phone and Y our Computer” on page 8 1). Updates I dismissed a system update notification, and now I don’t know how to get the update on my phone If you ha ve a Wi-Fi connection an[...]

  • Page 288

    2 88 Section 4A: T roubleshooting Third-par ty Applications Some thir d-party applications can cause conflicts with your phone . Third-pa rty applications that modify the wir eless featur es of your phone ma y requ ire e xtra tr oubleshooting. Use cau tion when inst alling t he follow ing: 䢇 Ringtone managers. 䢇 Caller ID applicat ions. 䢇 Ins[...]

  • Page 289

    Section 4A: T roubleshooting 2 89 Help Getting more help Contact the author or v endor of any thir d-party sof twar e if you r equir e further assistance. Neither Palm nor Sprint p ro vides technical support for appl ications that ar e not built into y our phone. Making Room on Y our Phone If you st ore a lar ge number of reco rds, or in stall many[...]

  • Page 290

    2 90 Section 4A: T roubleshooting[...]

  • Page 291

    Section 4B: Glossary 2 9 1 Glossar y Glossary Section 4B airplane mode: A mode in which all the wi reless services on y our phone ar e turned off. Wir eless services include the phon e used for making and re ceiving calls, the Wi-Fi featur e, and Bluetooth ® w ir ele ss technol ogy . Se e “T urn Wi r eles s Servic es Of f (Airpl ane Mode )” on[...]

  • Page 292

    2 92 Section 4B: Gl ossary Making the back gestur e is also the way y ou save y our work in many app s. If you don't see a Done button, make the back gestur e to sav e your work. card: A minimiz ed view of an open applicat ion. Y ou can easily mov e among and r eor der car ds in Card view . T ap a card to r estore the ful l-scre en view of the[...]

  • Page 293

    Section 4B: Glossary 29 3 Glossar y Launcher: A gr oup of screen s display ing all your app lications. T o open the Launcher , tap in Quick Launch , or flick up twice fr om the gesture ar ea to the screen. I f you ar e in Card view , flick up once fr om the gesture ar ea to the screen to op en the Launcher . In the Launcher , swipe up, down, left, [...]

  • Page 294

    2 94 Section 4B: Gl ossary Pal m profile: A Palm pr ofile gives you access to services like automatic updates, backup of your da ta, and mor e. Y ou creat e a Palm profi le by entering a working email address duri ng initial setup of y our phone. See “Set Up Y our Phone” on page 1 8. Y our Palm pr ofile also identifies the location on the Web w[...]

  • Page 295

    Section 4B: Glossary 295 Glossar y system update: Enhancements pr ovided by Pal m to the Palm ® webOS™ plat form and core applications such as Contacts and Calen dar . When a system update is av ailable, a notification a ppears on yo ur phone. Y ou can also check for system u pdates manually . See “Update the Softwar e on Y our Phone” on pag[...]

  • Page 296

    2 96 Section 4B: Gl ossary[...]

  • Page 297

    Y our Safety and Specifications Section 5[...]

  • Page 298

    29 8[...]

  • Page 299

    Section 5A: R egulatory and Safety Informatio n 29 9 Specifi cations Regulatory and Safety Information Section 5A In This Section ⽧ FCC Statements ( page 300) ⽧ Antenna Care/Unauthorized Modific ations (page 30 1 ) ⽧ Industry Canada (page 30 1) ⽧ Radio Fr equency (RF) Safety Exposure (page 302) ⽧ Protecting Y our Batter y (page 305) ⽧ P[...]

  • Page 300

    300 Section 5A: Re gulator y and Safety In formation FCC Statements This equipment has been t ested and found to comply with the limi ts for a Class B digital devi ce, pursuant to part 1 5 of the FCC Rules. These limits ar e designed to pr ovide r easonable pr otection against ha rmful interfer ence in a r esidential installation. This equipment ge[...]

  • Page 301

    Section 5A: R egulatory and Safety Informatio n 30 1 Specifi cations Antenna Care/Unauthoriz ed Modifications Use only the supplied integr al antenna. Unauthorized antenna modifications or attachments could damage the unit and ma y violate FCC regul ations. Industr y Canada Oper ation is subject to the following two condit ions: ( 1) Thi s device m[...]

  • Page 302

    302 Section 5A: Re gulator y and Safety In formation Radio Frequency (RF) Safety Exposure Gener al statement on Radio F r equency (RF ) ener gy: Y our phone contains a tr ansmit ter and a r eceiver . When it is ON, it r eceives and tr ansmits RF ener gy. When y ou communicate with your ph one, the system handling your call contr ols the power le ve[...]

  • Page 303

    Section 5A: R egulatory and Safety Informatio n 303 Specifi cations In or der to comply with FCC and IC RF e xposure safety guidelines, users MUST use one of the followi ng types of body worn acces sories: 1. Palm ® brand body-worn accessory that has been tested for (specific absorption r ate) SA R compliance and is intended for use with this prod[...]

  • Page 304

    304 Section 5A: Re gulator y and Safety In formation Hearing Aid Compatibility (HA C) Using Y our Phone With a Hearing Device Y our device has been tested for hearing aid comp atibility . Y our Palm ® Pre™ phone has an M4 r ating. For additio nal HAC information, includ ing the HAC r ating of this pr oduct, please r efer to palm.com/hacevdo -pr [...]

  • Page 305

    Section 5A: R egulatory and Safety Informatio n 305 Specifi cations 䢇 Any comb ined rating equ al to four is consider ed usable. Thus, if y ou pair an M3 hearing aid with an M3 p hone, you will ha ve a combin ed rating of si x for “best use” . This is synonymous for T r atings. Palm further suggest that you e xperiment with mult iple phones ([...]

  • Page 306

    306 Section 5A: Re gulator y and Safety In formation 䢇 Don’t use the bat tery char ger in dir ect sunlight or in high humidity areas, such as the bathr oom. 䢇 Nev er dispose of the bat tery b y inciner ation. 䢇 K eep the metal contacts on top of the battery clean. 䢇 Don’t attempt to disassemble or short-cir cuit the battery. 䢇 The bat[...]

  • Page 307

    Section 5A: R egulatory and Safety Informatio n 30 7 Specifi cations 䢇 Do not handle a damaged or leaki ng Lithium-Ion (LI -ion) battery as y ou can be burned. 䢇 Impr oper battery use may r esult in a fir e, e xplosion, or other hazar d. Based on DO T rules, spar e bat teries must not be tr ansported in checked lugg age on commercial flights . [...]

  • Page 308

    308 Section 5A: Re gulator y and Safety In formation Battery Source: Palm T ype: Rechar geable Li-ion P olymer M o d e l : 15 7- 10 1 19 - 0 0 Rating: 3.7Vdc, 1 1 50mAh (minimum) Recycling and Disposal This symbol indicate s that Palm pro ducts should be r ecycled and not be di sposed of in unsorted muni cipal waste. Please r eturn Palm pr oducts t[...]

  • Page 309

    Section 5A: R egulatory and Safety Informatio n 309 Specifi cations User Safety Operational Warnings IMPORT ANT INFORMA TION ON SAFE AND EFFI CI ENT OPERA TION. Read this information befor e using y our phone. F or the safe and efficient oper ation of y our phone, observ e these guidelines: Pot entially explosive atmospheres: T urn of f you r phone[...]

  • Page 310

    3 1 0 Section 5A: R egulatory and Safety Informatio n Hospitals or health car e facilities may be usi ng equipment that could be sensitiv e to exte rnal RF ener gy . Repetitive moti on injuries: When using the k eyboa rd or pla ying games on your phone, y ou ma y experience discomf ort in your neck, shoulders, hand s, arms, or other parts of the bo[...]

  • Page 311

    Section 5A: R egulatory and Safety Informatio n 3 1 1 Specifi cations vehicl e that has air bags. Do not place a phone i n the ar ea ov er an air bag or i n the air bag deplo yment area. Store the phone safe ly before dri ving the vehicle. Hearing aids: P eople with hearing aids or other cochlear imp lants may e xperience interfering noises when us[...]

  • Page 312

    3 1 2 Section 5A: R egulatory and Safety Informat ion 䢇 When using headphones, tu rn the volume down if y ou cannot hear the people speaking near you or if the person sitting ne xt to y ou can hear what y ou ar e listening to. 䢇 Do not turn the v olume up to block out noisy surr oundings. If y ou choose to listen t o your portable de vice in a [...]

  • Page 313

    Section 5A: R egulatory and Safety Informatio n 3 1 3 Specifi cations V oice: 1 -800-CDC-INFO (1 -800-2 32 - 4636) Internet : http://w ww.cdc .gov/niosh/topics/noise Product Handling & Safety General statement on handling and use: Y ou alone ar e re sponsible for how you use y our phone and an y consequences of its use. Y ou must always swi tch[...]

  • Page 314

    3 1 4 Section 5A: R egulatory and Safety Informat ion Normal use position: Wh en making or receivi ng a phone call, hold your phone to y our ear , with the bottom towar ds your mouth or as y ou would a fixed line phone. Emergency calls: This phone, lik e any wir eless phone, oper ates using radio signals, which cannot guar antee connection in all c[...]

  • Page 315

    Section 5A: R egulatory and Safety Informatio n 3 1 5 Specifi cations 1. Get to know y our phone and its featur es, such as speed-dial and r edial. 2. Use a hands-fr ee device wher e it is allowed. (In some ar eas, you ma y not use your phone while dri ving ev en with a hands-fr ee accessory .) 3. Posi tion your phone wi thin easy reac h. 4. Let th[...]

  • Page 316

    3 1 6 Section 5A: R egulatory and Safety Informat ion be illegal. If y ou must use a ster eo headset while driving, place a speak er in only one ear . Leave t he other ear free to hear outside noises, and do so only if it is legal and you can do so safely .) 3. Make sur e you place y our phone within easy r each and wher e you can gr ab it without [...]

  • Page 317

    Section 5A: R egulatory and Safety Informatio n 3 1 7 Specifi cations 9. Use your phone to hel p others in emergenc ies. (If you see an auto acc ident, crime in pr ogr ess, or other serious emer gency wher e lives ar e in danger , call your national emer gency number , as you would want others to do for y ou.) 10 . Call roadsi de assistance or a sp[...]

  • Page 318

    3 1 8 Section 5A: R egulatory and Safety Informat ion ESD Safety Electr ostatic dischar ge (ESD) can cause damage to electr onic devices if dischar ged into the device, so y ou should tak e steps to av oid such an occurr ence. Descriptio n of ESD Static electricity is an electrical char ge caused by the buildup of exces s electr ons on the surface [...]

  • Page 319

    Section 5A: R egulatory and Safety Informatio n 3 1 9 Specifi cations 䢇 For example, if your comput er has a metal case and i s plugged into a standar d thr ee-pr ong gro unded outlet, touching the case should discharge the ESD on y our body . 䢇 Incr ease the r elativ e humidity of y our envir onment. 䢇 Install E SD-specific pr ev ention item[...]

  • Page 320

    320 Section 5A: Re gulator y and Safety In formation[...]

  • Page 321

    Section 5B: S pecifications 32 1 Specif ications Specifications Section 5B In This Section ⽧ Specific ations (page 32 2)[...]

  • Page 322

    32 2 Section 5B: Specificat ions Specifications Radio 䢇 CDMA2000 digital dual ba nd 䢇 EvDO Re v A and 1xRTT Phone featur es 䢇 Speak erphone 䢇 Hands-fr ee headset jack (3. 5 mm ster eo, 3-barrel connector) 䢇 Micr ophone mute option 䢇 TTY -c omp at ib le 䢇 Ringer switch Pr ocessor technol ogies 䢇 Dual-band MSM680 1A pr ocessor 䢇 TI [...]

  • Page 323

    Section 5B: S pecifications 32 3 Specif ications Display 䢇 3. 1 -i nch touc hscreen 䢇 2 4-bit color 䢇 Resolution: 320 x 480 HV GA 䢇 User -adjustable brightness Key bo a rd 䢇 Slide-out ph ysical QWERTY ke yboar d Sensors 䢇 Ambient light 䢇 Acceler ometer 䢇 Pro ximity Memory 䢇 8GB (~7GB user av ailable) 䢇 USB mass stor age support [...]

  • Page 324

    32 4 Section 5B: Specifi cations Included addi tional applicati ons 䢇 Amazon MP3 䢇 Google Maps 䢇 NA SCAR S print Cup Mobile SM 䢇 Sprint N avigation 䢇 Sprint T V ® 䢇 Yo uTu b e Operating temper atur e range 䢇 32°F to 1 1 3°F (0°C to 45°C) 䢇 5% to 90% RH[...]

  • Page 325

    Index 325 Index Inde x Numerics 1xRTT data services 278 411 phone numbers 12 911 phone numbers 87 A accented characters 64 Accept Cookies option 245 Account view 216 accounts See also email accounts accessing online address books and 130 accessing online calendars an d 144, 154 activating phone and 18 creating contacts and 133, 135, 140, 143 creati[...]

  • Page 326

    326 Index albums. See photo alb ums; video albums alerts. See alarms; notific ations All Calendars view 148 all-day events 149 See also calendars; events alternate characters 64 Amazon MP3 service 122–127, 285 animations 9 answering phone 88–89, 93 antenna 301 AOL accounts 201 App Catalog 76, 79–81 Add Review option 81 app details screen 80, [...]

  • Page 327

    Index 327 Index charging 37, 39, 259 instal ling up dates a nd 76 maximizing life of 39 purchasing 39 replacing 259 troubleshooting 259–266 battery icon 38 blank screens 267 Block Popups option 245 Bluetooth Add device o ption 100, 250 pairing 249, 250–252 Turn off Bluetooth option 249 Turn on Bluetoo th option 249 Bluetooth devices adding 100,[...]

  • Page 328

    328 Index specifying default 154 synchronizing 146, 155, 274 troubleshooting 283–284 viewing specific dates on 151 viewing specific events on 150 call history. See call lists call lis ts 90, 96 See also phone calls caller ID blocking 97 caller IDs 110, 136 calling cards 13 camera 106–107, 284 capitalization 63 Caps Lock symbol 63 car kits 100 C[...]

  • Page 329

    Index 329 Index displaying 96, 135, 137, 138, 139 editing 135, 137, 138, 139 getting driving directi ons for 248 getting in t ouch with 141 getting started with 132 linking or unlinking 139, 140 saving information for 97, 134, 212, 222 searching 72, 86, 101, 134 selecting 89 setting preferences for 143–144 synchronizing 130, 132, 144, 146, 274 tr[...]

  • Page 330

    330 Index deleting applications 60, 62, 289 Bluetooth devices 253 bookmarks 243 browsing history 245 calendar events 151 certificates 186 contacts 142 conversations 222 cookies 245 email 207, 214 email accounts 207 IM accounts 226 informa tion 182 list ite ms 50 memos 163 messages 222 music 122 numbers on dial p ad 84 online accounts 274 photo albu[...]

  • Page 331

    Index 331 Index tasks 159 text messages 22 2 videos 113, 116 Web pages 239 Wide View 167 DNS Server option 235 Doc Editor 171 Doc View 166–171 documentation 10, 11, 31 documents. See Word files Done button 68 downloading applications 79 Data Transfer Assistant 20 email 207, 209, 278 music 125, 126 Palm Desktop software 19 pictures 107 drafts 209 [...]

  • Page 332

    332 Index viewing message headers 213 email accounts accessing 200 changing 207 creating multiple 202 deleting 207 reordering 216 setting preferences for 206–207 setting up 201–205 specifying as default 216 troubleshooting 275, 277–278 email addresses changing 180 entering 206, 208 saving 212 Email application 200–217 Account view 216 authe[...]

  • Page 333

    Index 333 Index feedback 271 fields 66 file types opening files and 166 playing music and 119 viewing pictures and 107 watching videos and 113 files See also specific type changing contents 171 changing display size 167, 173 copying 81 creating 171 finding te xt in 167, 173, 174 freeing memory and 289 losing 286 opening 82, 166, 172 saving 168, 174[...]

  • Page 334

    334 Index I icons adding to Quick Launch 60 charging battery and 38 determining signal strength and 270 minimizing Web pages as 241, 242 monitoring data services and 279, 280 monitoring phone status an d 97 opening applications and 52, 54 receiving notifications and 74, 269 reordering applic ation 61, 62 viewing Google maps and 246 IM. See instant [...]

  • Page 335

    Index 335 Index Launcher adding contacts to 140 defined 293 displaying 54 opening applications with 53 reordering i cons 62 layered cal endars 146 lighted dial pad 84 linked contacts 131, 293 linkin g to contacts 139 videos 118 Web pages 240, 244, 289 List Order option 143 lists deletin g items in 50 filtering items in 159 scrolling through 46 sele[...]

  • Page 336

    336 Index MP3 music service 122–127, 285 multimedia messages adding pictures to 11 1 addressing 220 creating 220–221 deleting 222 dialing from 87, 222 displaying 222 opening attachments 222 receiving notifications for 226 roaming and 103 saving contact informat ion 222 sending 92, 219, 220, 221 troubleshooting 279 music answering phone and 89 d[...]

  • Page 337

    Index 337 Index online support 11 open networks 230, 232 opening App Catalog 76, 79 applications 52, 53, 55 attachments 210, 222 Card view 56 files 82, 166, 172 Launcher 54 maps 141 menus 69, 70 Quick Launch 53 Web pages 238, 244, 282 operating system 295 operator assistance (phone) 13 options 67 orange key 293 organizer features 129 outage informa[...]

  • Page 338

    338 Index dialing 84–87, 137, 138, 244 disposing of 308 finding compatible devices f or 273 getting help with 11 getting number for 95 getting started with 31 getting system information about 182 hanging up 92 installi ng thir d-party a pplicat ions an d 288 instal ling up dates a nd 75, 77, 78 making conference calls and 93 making emergency call[...]

  • Page 339

    Index 339 Index taking 106–107, 284 upload ing 111–113 PINs 189 play lists 121 Play sound option 206 playing music 120 videos 114, 117 voicemail messages 90 Playlist view 121 POP email accounts 278 popups, blocking 245 power accessories 307 Power button 35 PowerPoint files 166 power-saving feature 21, 272 Pre phone. See Palm Pre phone; phone pr[...]

  • Page 340

    340 Index email addresses 212 files 168, 174 informa tion 68, 134 phone numbers 97 pictures 110 Web page bookmarks 243 schedules. See calendars screen adjust ing brigh tness 21, 186 auto-s hut off interva l 187, 272 caring for 33 moving to previous 55 scrolling 45, 47 selecting te xt on 49 troubleshooting 264, 267 turning on or off 21, 23, 187 unlo[...]

  • Page 341

    Index 341 Index sounds. See specific t ype Sounds & Ringtones app lication 189 speakerphone 91, 271 specifications 322 speed dialing 85, 137, 138 spreadsheets. See Excel files Sprint Customer Service 11 Sprint Mobile Broadband services 282 Sprint Navigation 247–249 Sprint Operator Services 13 Sprint Premium Services 26 Sprint service plans 12[...]

  • Page 342

    342 Index text entry fields 66 text messages adding links to 118 addressing 220 creating 220–221 deleting 222 displaying 222 making phone calls and 87, 91, 222 receiving notifications for 226 roaming and 103 saving contact informat ion 222 sending 219, 220, 221 troubleshooting 279 text selection gestures 49 text telephones. See TTY/TDD devices th[...]

  • Page 343

    Index 343 Index voicemail listen ing to 90 sending calls to 89 setting preferences for 104 setting up 25 Voicemail Count Reset option 104 volume adjust ing for ph one calls 25, 91 setting ring tone 191 setting system sounds and 189 VPN server connections 204 W waking up the screen 24 wallpaper 110, 187 wallpaper, changing 187 weak signals 270, 271 [...]

  • Page 344

    344 Index Join network opti on 232 open networks 230, 232 secure networks 230, 233 Turn off Wi-Fi op tion 232 Turn on Wi-Fi option 232 Wi-Fi networks 230 Wi-Fi services See also wireless servi ces connecting to 230, 232–234 disconnecting from 234 instal ling up dates a nd 76 managing 70 preserving settings for 234 setting connection preferences f[...]