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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Palm VII, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Palm VII one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Palm VII. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Palm VII should contain:
- informations concerning technical data of Palm VII
- name of the manufacturer and a year of construction of the Palm VII item
- rules of operation, control and maintenance of the Palm VII item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Palm VII alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Palm VII, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Palm service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Palm VII.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Palm VII item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
G e tti ng Sta r t e d with th e Palm V I I ™ Handhe l d Palm.Net Discontinued: The Palm.Net service is discontinued as of August 31, 2004. Any information in this manual pertaining to Palm.Net, PQAs (web clipping applications), MyPalm and the WAP Browser is not applicable after that date. For wireless email and web browsing, we recommend you mig[...]
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Page 2
Copyright Copyright © 1998-2000 Palm, Inc. or its subsidiaries. All rights reserved. Graffiti, HotSync, iMessenger , Palm Computing, and Palm OS are registered trademarks, and Palm, the Palm logo, Palm VII, the Palm VII logo, and Palm.Net are trademarks of Palm, Inc. or its subsidiaries. Other product and brand names may be trademarks or registere[...]
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Page 3
W elcome to the Palm VII ™ handheld Getting Started is designed to help you get up and running quickly on your Palm VII ™ series handheld. It guides you through the following process: • Getting to know your new Palm VII handheld • Setting up your handheld • Installing Palm ™ Desktop organizer software • Activating the Palm.Net ™ wir[...]
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Page 4
2 Applications Launcher T ap the Applications icon to see all your Palm ™ applications. Graffiti ® Writing Area Use the stylus to enter Graffiti ® text and numbers here, or to access the onscreen keyboard. Power Button / Backlight Control Press here to turn your handheld on and off. Hold it down for a few seconds to turn on the screen backlight[...]
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Page 5
3 Palm ™ Desktop organizer software Palm ™ Desktop software includes the same main applications as your Palm VII ™ handheld: Address Book, Date Book, T o Do List, Memo Pad, Expense, and desktop e-mail connectivity . Y ou can use the HotSync ® Manager feature of this software to back up and exchange data between your handheld and your compute[...]
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Page 6
4 Remove the screen film. Set up your Palm VII ™ handheld Install the AAA batteries and charge the transmitter . Follow the instructions onscreen to set up your handheld. Hints: If your handheld does not turn on automatically , make sure the batteries are installed correctly (see the picture above). If that’ s not the problem, install different[...]
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Page 7
5 Make the connection. • T urn off your computer and connect the cradle to the COM (serial) port on the back of your computer . • T urn the computer on after the cradle is connected. If necessary , use the included serial port adapter . Install the software. • Make sure your handheld is not in the cradle. • Insert the Palm ™ Desktop CD-RO[...]
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Page 8
6 Synchronize your data. • Make sure your handheld is in the cradle. • Press the HotSync ® button on the cradle. • Enter a unique user name and then click OK. The web clipping applications you selected during step 6 are loaded on your handheld. The memo you entered during step 7 is added to your handheld. Any data on your handheld is quickly[...]
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Page 9
7 Read Choosing a Palm.Net Service Plan and pick a plan. Palm, Inc. provides affordable service plans to choose from. T o activate, you’ll also need to have credit card information or a corporate account number available. Raise the antenna and activate the service. If the transmitter is charged, just follow the instructions onscreen to activate t[...]
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Page 10
8 Now that you’ve activated the Palm.Net ™ wireless communication ser vice, you can be miles away from a modem or a desktop computer and still be connected to the Internet. Web clipping is a simple query-and-response process. T r y it! 1. Raise the antenna on your handheld to access web clipping applications. 2. Use the stylus to tap the icon o[...]
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Page 11
9 With the iMessenger ® application, your Palm VII ™ handheld gives you the freedom of wireless Internet messaging. It works like an e-mail application, but it works in your car , on the street, at the beach – anywhere within the coverage area. T r y it! 1. Raise the antenna on your handheld and tap the iMessenger icon . 2. Use the stylus to t[...]
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Page 12
10 Using your computer keyboard T ype information in your Palm Desktop ™ software, and then synchronize the data with your handheld. Hints: Perform a HotSync ® operation regularly to make sure your data is current on both your handheld and your computer . Before you change AAA batteries, be sure to back up your data onto your computer by using t[...]
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Page 13
11 Using a keyboard accessory Y ou can connect an optional keyboard accessory to the serial connector on your handheld and type data directly into your handheld. This accessory is particularly helpful if you need to enter large amounts of data quickly while you are away from your computer . Using Graffiti ® writing software Graffiti ® characters [...]
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Page 14
12 If your handheld does not turn on, try these steps before contacting T echnical Support: • Adjust the contrast control. • Make sure the batteries are fresh and properly installed. • Perform a soft reset by unscrewing the top of your stylus and using the reset tool inside to gently press the reset button on the back of your handheld. • If[...]