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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KV-S1025C, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Panasonic KV-S1025C should contain:
- informations concerning technical data of Panasonic KV-S1025C
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Table of contents for the manual
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Page 1
Model No. KV -S1025C KV -S1020C These instructions contain information on ope rating the scanner . Before reading these instructions, please read the Inst alla tion Guide enclosed with this unit. Keep the CD-ROM in the protecti ve case. Do not expose the CD-R OM to direct sunlight or extreme heat, and do not scr atch or smudge the su rface of the C[...]
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Page 2
2 Thank you for purchasing a Panasonic High S peed Color Scanner . • Panasonic support s your imaging needs with a reliable and easy to use document scanner . • Panasonic has develop ed Panasonic Image Enhancement T echnology to improve the quality o f your scanned images even beyond the quality of your original document. As an ENERGY STAR ® P[...]
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Page 3
3 Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Component Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting up the Scanner . . . . . . . . . . . . . . . . . .[...]
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Page 4
4 Notice Federal Communications Commission Requirement s (For United S t ates only) This equipment has been tested and found to comply with the limits for a Class B digit al device, pursuant to Part 15 of the FCC Rules. These limits are desig ned to provide reasonable pr otection ag ainst harmf ul interferen ce in a residential insta llation. This [...]
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Page 5
5 For Your Safety T o prevent severe injury and loss of life, read this section carefully before using the unit to ensure proper and safe operation of your unit. This section explains th e graphic symbols used in this manual Power Denotes a potential haza rd that could result in serious injury or death. Denotes hazards that could result in mino[...]
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Page 6
For Y our Safety 6 Operation Safeguards Power Never touch the plug or AC ad aptor with wet hands. Danger of electric shock exists. S top operation immediately if the unit emits sm oke, excessive hea t, abnormal smell, or unusual noise. Thes e conditions can cause fir e or elec tric shock. Immediately turn the unit off, and unplug the power cord, an[...]
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Page 7
For Y our Safety 7 Inst allation Relocation Operating Safeguards Do not position the unit in a loca tion where it is unstable. T o prevent fire or shock hazard, do not expose this unit to rain or any type of moisture. Do not place the unit in a hot humid or dusty environment. Prolonged exposur e to these adverse condit ions may cause fire or electr[...]
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Page 8
For Y our Safety 8 • Do not place the scanner in direct sunlight, in a cold draft, or near h eating apparatus. • Do not place the scanner near app aratus which generate electr onic or magnetic noise. • Protect the scanner fr om static electric ity . • Do not move the scanner immediately from a co ld place to a warm place. It may cause de w [...]
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Page 9
9 Component Identification LED ( Green ) LED ( Red ) Start/Stop button Exit tray Exit tray extension ADF door Feed tray extension Feed tray Document guides Door open button Stand Security slot Scanning lamp(s) The scanning lamp(s ) periodically light s up in sleep mode. This is not an unusual event. For details on sleep mode, refer to the User Util[...]
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Page 10
10 Setting up the Scanner Setting and removi ng the feed tray Before using the scanner , follow the steps below to set the feed tray . 1 Adjust the document guides to the width of A5 p aper ( ), and insert the feed tray into the scanner ( ) as shown in the illustration. 2 Push the right ( ) and left ( ) sides of the feed tray in that order unti[...]
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Page 11
Setting up the Scanner 11 Setting the exit tray The exit tray prevents documents from dropping af ter they are scanned. Follow the steps below to set the exit tray . Note: • Document s can be fed through the scanne r even if the exit tray is closed. 1 Open the exit tray . 2 Open the exit tray extension. Note: • The stand can be easily remov[...]
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Page 12
Setting up the Scanner 12 Power turn-on sequence 1 T urn on the power of the scanner . • Connect the power cord to the AC adaptor . • Connect the AC adaptor to the scanner . • Plug into an AC outlet. • Push the power switch. • The LED (Green) will blink for about 30 seconds and then it will become steady . Note: • Install the soft w[...]
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Page 13
13 Installing Software System requirement s *1 Microsof t ® Windows ® 2000 operating system (hereafter Wi ndows 2000) *2 Microsof t ® Windows ® XP operating system (hereafter Windows XP) CD-ROM Content s • RTIV (Reliable Throughput Imaging V iewer) is a Panasoni c original ap plication software, and does not requ ire either TW AIN dri[...]
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Page 14
Inst alling Sof tware 14 Complete inst allation All drivers, applications, utilities, and manuals can be inst alled at the same t ime usin g the Complete installation. 1 T urn off the power of the scanner . 2 Insert the CD-ROM into your CD/DVD drive on your computer . 3 If you have a feature called ’Aut orun’ activated, this will st art the[...]
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Page 15
Inst alling Software 15 Note: • If the program does not automatically start, click [S ta rt], click [Run...], click [Brow se...], and select the CD/ DVD drive contai ning the installatio n software, do ub le-click on “CDRun.exe” in the root directory to manually star t the installation routine, then click [OK]. 4 Select your scanner . 5 Selec[...]
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Page 16
Inst alling Sof tware 16 Application inst allation RTIV and /or QuickScan Pro Demo can be installed as follows. 1 Insert the CD-ROM into your CD/DVD drive on your computer . 2 If you have a feature called ’Aut orun’ activated, this will st art the inst allation process automatically . Note: • If the program does not automatically start, c[...]
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Page 17
Inst alling Software 17 V iewing manuals insta lled on your computer All manuals inst alled on your computer can be viewed as follows. 1 Click [S tart], and then click [All Progr ams] - [Panasonic] - [Scanner Manuals]. • For Windows 2000, click [Prog ram] instead of [All Programs]. Note: • T o inst all manuals on your computer , see page 15[...]
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Page 18
18 Starting the Scanner Applications Automatically The scanner application can be configured to st art automati cally when pressing the S tart/S top button, and/or placing documents on the feed tray . T o accomplish this, follow the step s below . Setting the event 1 Click [S tart], and then click [Control Panel] - [Printers and Other Hardware][...]
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Page 19
St arting the Scanner Ap plications Automatically 19 5 Select the check box of the desired scanner application(s) co rresponding to the selected event in the [Send to this application] list. • T o disable the automa tic activation of the scanner applications, set the [Disa ble device events] check box to on. 6 Click [OK]. Note: • When multiple [...]
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Page 20
20 Document Specifications Accept able document s Document size: Paper thickness: 40~209 g /m 2 (1 1~55 lb.) The height of all the documents on the tray should be less than 5 mm (0.2 in.). This co mpares to 50 sheets (80 g /m 2 or 20 lb.) of new paper . With the exc eption of ISO Magnetic Stripe cards, the minimum guaran teed feeding leng th is[...]
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Page 21
21 Loading Documents When scanning multiple sheet s • Remove any staples from the documen t before scann ing. • Curled document s may cause a paper jam or damaging th e docu ment, therefore, set the documen t flat before scanning. • When scanning ve ry important do cume nt s, confirm that the number of scanned images matches the num ber o[...]
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Page 22
Loading Document s 22 3 Carefully align the documents. • The document s feed better when the leading edges are aligned sla ntwise as shown in the illustration. 4 Place the documents on the feed tray with the side to be scanned facing down. • Place the document s as shown in th e illustration. • The height of all the document s on the tray sho[...]
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Page 23
23 Clearing Paper Jams If a paper jam occurs , “A paper jam has occurr ed” message with an error code (Uxx) is displayed on the screen of the User Utility . Remove the jammed shee t according to the following instructions. Removing p aper jams from the feeding section 1 Remove all documents from the feed tray . 2 Press the door open button,[...]
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Page 24
Clearing Paper Jams 24 • If the document jammed in the exit area , pull it forward as show n in the illustration. 4 Close the ADF door . • Push down on both sides of the ADF door gently until it clicks into place.[...]
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Page 25
25 Mixed Batch Card Guide No adjustment to the document guide is required when using the mixed batch card guide. This mixed batch card guide prevent s a card from skewing when scanning mixed pap er documents and a card simultaneously . Inst alling the mixed batch card guide Install the mixed batch card guide as shown in the following illustrati[...]
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Page 26
26 Cleaning the Unit Out side of the scanner Clean the unit at least once a month. 1 T urn the power off. • Push the power switch. • Unplug the AC adaptor from the scanner . 2 Clean the covers wit h a soft cloth. • Make sure to clean th e document feed and exit part s with the optional roller cleaning paper as they be come dirty easily . [...]
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Page 27
Cleaning the Unit 27 Cleaning the rollers Follow the steps below to clean the rollers. 1 T urn the power off. • Push the power switch. • Unplug the AC adaptor fr om the scanner . 2 Press the door open button, and open the ADF door . 3 Open the paper feed roller cover (Green) in the dire ction of the arrow shown in the illustration. The scan[...]
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Page 28
Cleaning the Unit 28 4 Use the Roller Cleaning Paper (KV - SS03) to remove the dirt from the surface of the paper feed roller . • When wiping off the dirt on the ro ller surface, hold the roller to prevent it from ro tating, and wipe the ro ller from on e end to th e other (in the direction of the arrow) all the way around it, as shown in the ill[...]
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Page 29
Cleaning the Unit 29 7 Use the Roller Cleaning Paper to clean the surface of the conveyor rollers and exit rollers. • Wipe the conveyor rollers and the exit rollers from one end to the other (in the dire ction of the arrow) all the way around them, as shown in the illustration. 8 Use the Roller Cleaning Paper to clean the surface of th e free rol[...]
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Page 30
Cleaning the Unit 30 Cleaning the scanning glas s section and reference area 1 T urn the power off. • Push the power switch. • Unplug the AC adaptor from the scanner . 2 Press the door open button, and open the ADF door . 3 Clean the scanning glass section and reference area using the Roller Cleaning Paper . 4 Close the ADF door . • Push [...]
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Page 31
31 Replacing Consumables The double-fe ed prevention roller and the p aper feed roller are consumables. Please purchase th e Roller Exchange Kit (KV -SS030), and replace each r oller periodically . The usable life of each roller is as follows. • Double-feed preven tion roller : 50,000 sheet s • Paper feed rolle r : 100,000 sheet s The scanner c[...]
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Page 32
Replacing Consumables 32 4 Remove the doubl e-feed prevention roller in the dire ction of the arrow shown in the illustration. 5 Retrieve the new double-feed prevention roller fr om the optional Roller Exchange Kit (KV -SS030). 6 Install the new double-feed prevention roller into the metal holder with the longer groove facing to the right-side (Rea[...]
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Page 33
Replacing Consumables 33 8 Close the ADF door . • Push down on both side s of the ADF door gently until it clicks into place. 9 Clear the roller repl acing counter with the User Utility . • After the double-feed pr evention roller has been replaced, press the [Clear Counter] button to clear th e [After Replace “Double- feed Prevention Roller?[...]
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Page 34
Replacing Consumables 34 Replacing the p aper feed roller 1 T urn the power off. • Push the power switch. • Unplug the AC adaptor from the scanner . 2 Press the door open button, and open the ADF door . 3 Open the paper feed roller cover (Green) in the dire ction of the arrow shown in the illustration. 4 Remove the p aper feed roller . Door[...]
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Page 35
Replacing Consumables 35 5 Open the optional Roller Exchange Kit (KV -SS030), and retrieve a new paper feed roller . 6 Install the new p aper feed roller with the gear on the left side. 7 Close the paper feed roller cover (Green) firmly . • Make sure both sides of the paper feed ro ller cover (Gre en) lock in place. • After installing the p ape[...]
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Page 36
Replacing Consumables 36 9 Clear the roller repl acing counter with the User Utility . • After the p aper feed roller has been replaced, press th e [Clear Counter] button to clear the [Aft er Replace “Paper Feed Rolle r”] counter to zero on th e User Utility window . • Refer to the User Utility Reference Manual.[...]
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Page 37
37 Removing the Stand The scanner can be used without the st and depending on the ope rating conditions. Follow the steps be low to remove the stand from the sca nner . Removing the st and 1 Place the scanner on an even surface as shown in the ill ustration, and then loosen the two screws counterclockwise. 2 Remove the stand from the scanner . [...]
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Page 38
38 Repacking Instructions It is highly recommended th at you keep the original carton and ALL p acking materials. If you need to transport or ship your scan ner , please follow these instructions. Please Note: • Please use the original carton and all of the origin al packing materials. • Improper rep acking of the scanner may result in a servic[...]
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Page 39
39 Specifications Item Model No. KV -S1025C KV -S1020C Scanni ng Scanning face Duplex scanning Simplex scan ning Simplex scanning Scanning method CCD (600 dpi) Background: Black Scanning wid th 218 mm (8.58 in.) Scanning speed *1 (portrait, 200 dpi) Binary Simplex scanning Letter: 26 pages/min. A4: 25 pages/min. Duplex scanning Letter: 52 images/mi[...]
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Page 40
Specifications 40 Unit External dimensions (Width x Height x Depth) 317 x 196 x 218 mm (12.5 x 7.8 x 8.6 in.) (When closing the exit tr ay with the sta nd, without the feed tray) Mass (We ight) 4.2 k g (9.3 lbs.) 4.1 k g (9.1 lbs.) Power supply External power supply (AC adaptor) AC100–120 V , 50/60 Hz AC220–240 V , 50/60 Hz Power consumptio n S[...]
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Page 41
41 Troubleshooting If a problem occurs while the unit is being used, check the following items, an d check the scanner status with the User Utility . If the unit still malfunctions , turn it OFF , unplug the AC adaptor from the scanner , and call for service. Symptom Possible Cause Remedy The LED (Green) does not light when the AC adaptor is connec[...]
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Page 42
T roubleshooting 42 Double feeding or skewing problems occur fre quently , or the scanner stop s feeding while scanning. The document is not loaded properly . The documents feed better when all the edges are aligned slantwise ( See pages 21 to 22 ). The height of all the docu ments exceeds the limit. The height of all the document s on the feed tra[...]
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Page 43
T roubleshooting 43 Scanned image has mo ire fringes such as stripe or a wavy pattern noise. It is caused by the print ing pattern of the document and the congeniality of the scanning reso lution. Change the resolution, and try to scan again. The scanning lam p(s) periodically lights up. The scanning lamp( s) periodically lights up in sleep mode. T[...]
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Page 44
44 Page Page Index A AC adaptor . . . . . . . . . . . . . . . . 9 , 12 , 38 , 40 Acceptable cards . . . . . . . . . . . . . . . . . . . 20 Acceptable documents . . . . . . . . . . . . . . . 20 Accessories . . . . . . . . . . . . . . . . . . . . . . . 40 ADF door . . . . . . . . . . . 9 , 23 , 27 , 30 , 31 , 34 All Drivers & Utilities installati[...]
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Page 45
45 Index 45 Page Page T Troubleshooting . . . . . . . . . . . . . . . . . . . . 41 U Unacceptable document . . . . . . . . . . . . . . 20 USB cable . . . . . . . . . . . . . . . . . . . . 9 , 12 , 40 USB port . . . . . . . . . . . . . . . . . . . . . . . . . . . 9[...]
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Page 46
Panasonic Digit a l Document Company , Unit of Panasonic Corpor ation of North America One Panasonic W ay , Secaucus, New Jersey 07094 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ont ario, L4W 2T3 Panasonic Business Systems U.K. A Division of Panasonic U.K. Lt d. Willoughby Road, Bracknell, Berkshire, RG12 8FP Mat sushit a Electric Indust[...]