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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-FC962HK, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic KX-FC962HK one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-FC962HK. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Panasonic KX-FC962HK should contain:
- informations concerning technical data of Panasonic KX-FC962HK
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Table of contents for the manual
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Page 1
Please read thes e operatin g instr uctio ns before using the unit and save f or futu re ref erence . This unit is compatible wit h Caller ID. T o use this feature, you must subscr ibe to the appropria te service of your servic e pro vider . Operating Instructions Model No . KX-FC962HK Thermal F AX with DECT F C 962HK - P F QX2283 Z A - en . PDF P [...]
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Page 2
T a ble of Contents 2 1. Table of Contents 1. Installa tion and Quic k Start Accessories 1.1 Included accessories .......................... 4 1.2 Accessor y inf or mation ........................ 5 Cordless Handset 1.3 Batter y installation / replacement ....... 6 Connection s and Setup 1.4 Connections ....................................... 7 1.5[...]
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Page 3
T able of Contents 3 9. Pr ogrammab le Features Base Uni t 9.1 Base unit programming .................... 61 9.2 Basic f eatures ................................... 62 9.3 Adv anced features............................ 63 9.4 Direct commands f or programming features............................................. 66 Cordl ess handset 9.5 Cordless han[...]
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Page 4
4 1. Installation and Quick S tart 1 In stal lat ion an d Qu ick S tart 1.1 Inc luded accessories *1 P ar t numbers are subject to change without notice . Note: L If any items are missing or damaged, contact the place of purchase. L Sav e the original car ton and pack ing materi als f or future shipping and transportation of the unit. No. Item Qua [...]
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Page 5
5 1. Installation a nd Quick S tar t 1.2 Accessor y inf ormatio n 1.2.1 A v ailable accessories *1 Use only the included or specified recording paper . Using other recording paper ma y aff ect print quality and/or cause e xcessive w ear to the ther mal head. Note: L When replacing the batteries, us e only 2 rechar geable AAA- size nic ke l metal h [...]
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Page 6
6 1. Installation and Quick S tart Cordless Handset 1.3 Batte ry installati on / replacement 1.3.1 Installing the b atteries 1 Inser t the batteries negativ e ( T ) term inal first. 2 Close the battery cover . 1.3.2 Replacing the batteries If 7 flashes e ven after the cordless handset batteries hav e been charged f or 7 hours, the batteries must be[...]
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Page 7
7 1. Installation a nd Quick S tar t Connections and Setup 1.4 Connectio ns Impor tant: L The unit will not f unction when there is a power failure. T o make calls in emergency situations, you should conn ect a telephone that can function durin g a power failure to the telephone line . 1.4.1 Base unit Caution: L When you operate this p roduct, the [...]
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Page 8
8 1. Installation and Quick S tart 1.5 Batte ry charge Place the cor dless handset on the charger for about 7 hours before initial use. When charging, the battery icon is shown as fol l ow s. When the batteries are fully charged, 5 remains on the displa y . Note: L Clean the cordless handset charge contacts ( 1 ) and the charger charge contacts ( 2[...]
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Page 9
9 1. Installation a nd Quick S tar t 1.6 Recording paper A Open the top cov er by pressing the top cover release button ( 1 ). B Install the recording paper . C Inser t the leading edge of the paper into the opening abov e the thermal head ( 1 ). D Pull the paper out of the unit. L Make s ure that there is no s lac k in the paper roll. E Close the [...]
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Page 10
10 1. Installation and Quick S tart Quick Sta rt 1.7 F ax se nding / Copying A Open the document f eeder tra y . B Adjust the document guides ( 1 ), and inser t the document F ACE DOWN. C T o send a fax: Dial the f ax number and press { FA X / S TA R T } . T o make a copy: Press { COPY } . L F or fur ther details to send a fax, see page 40. F or fu[...]
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Page 11
11 1. Installation a nd Quick S tar t 1.9 Answering machine 1.9.1 Recording y our own greeting message A Press { MENU } . B Press {#} , then { 5 }{ 5 } . C Press {A} or {B} to select “ RE CORD ” . D Press { SET } . E Lift the handset, then speak clearly after a long beep. F T o stop recording, press { ST O P } . G Replace the handset. L F or fu[...]
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Page 12
2. Important Inst ructions 12 2 Important Instructions Important safety instructions 2.1 Impor tant safety instructions When using this unit, basic saf ety precautions should alwa ys be f ollow ed to reduce the ri sk of fire, electric shoc k, or personal injury . 1. Read and understand all instructions. 2. F ollow all w arnings and instructions mar[...]
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Page 13
2. Important Instructions 13 cause the battery(ies) and/or the conductive material to ov erheat and cause burns. L Charge the batter y(ies) provided with or identified f or use with this product only in accordance with the instructions and limitations specified i n these operating instr uct ions. L Only use the included charger to charge the batter[...]
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Page 14
2. Important Inst ructions 14 2.2 For best p erf ormance Battery charge L Place the cordless handset on the charger f or about 7 hours bef ore initial use . L F or details, see page 8. Operating distance and no ise L The base unit and cordless handset use radio wa v es to communicate with eac h other . For maximum distance and noise-free operation,[...]
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Page 15
3. P rep arati on 15 3 Preparatio n 3.1 Location of Con tr ols 3.1.1 Base unit A { CALLER ID } L T o use Caller ID features (page 35, 36). B { ST OP } L T o stop an operation or programmi ng sessio n. L T o erase a character/number (page 22 ). Press and hold to erase all characters/numbers . C { FLASH } L T o access special telephone services or fo[...]
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Page 16
3. Prep aration 16 L T o adjust v olume (page 19). L T o access the phonebook (page 30). S { SET } L T o store a setting during programming. T { MENU } L T o initiate or e xit programming. U { LO WER } L T o select stations 6-10 f or the one-touch dial f eature (page 31, 38, 42). 3.1.2 Cordless handset A {j /OK } (Menu/OK) L T o initiate programm i[...]
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Page 17
3. P rep arati on 17 3.2 Display descriptions of the cordless handset Disp la y ico ns V ar ious icons appear on the cordless handset displa y to indicate the current status of the unit. Finding the Contro ls 3.3 Overview 3.3.1 Base unit 3.3.2 Cordless handset Display icon Meaning w Within range of a base unit L When flashing: Cordless handset is s[...]
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Page 18
3. Prep aration 18 3.4 T urning the co r dless hand set po wer ON /OFF 3.4. 1 P ow er ON Press {ih} for about 1 second. L The displa y will change to the standb y mode. 3.4. 2 P ow er OF F Press {ih} for about 2 seconds . L The displa y will go b lank. Vo lu m e 3.5 Adjusting co r dless handset v olume Ringer volume 1. Pre ss {j /OK } . 2. Sele ct [...]
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Page 19
3. P rep arati on 19 3.6 Adjus ting base un it vo l u m e Ringer volume While the unit is idle , press {A} or {B} . L If any documents are in the docum ent entrance, y ou cannot adjust the v olume. Confirm that there are no documents in the entrance. T o turn the ringer OFF 1. Press {B } repeatedly to displa y “ RINGER OFF= OK ? ” . 2. Press { [...]
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Page 20
3. Prep aration 20 3 Press {A} or {B} repeatedly to display the desired setting. – “ TONE ” (default): F or tone dial ser vice. – “ PULSE ” : F or rotar y pulse dial ser vice. 4 Press { SET } . L The next f eature will be displa yed. 5 Press { MENU } . 3.8 Date and time The date and time can be set using either the cordless handset or t[...]
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Page 21
3. P rep arati on 21 3 Press { SET } . L The cursor ( | ) will appear on the displa y . D: | 01/M:0 1/Y:05 TIME: 00 :00 4 Enter the current date/month/year b y selecting 2 digits f or each. Example: 10 A ugust, 2005 Press { 1 }{ 0 } { 0 }{ 8 } { 0 }{ 5 } . D:10/M :08/Y :05 TIME: | 00:00 5 Enter the current hour/minute by selecting 2 digits f or eac[...]
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Page 22
3. Prep aration 22 Note: L T o enter another character that is located on the same dial ke y , press { > } to mo ve the cursor to the next space . T o enter your logo Example: “ BILL ” 1. Press { 2 } 2 times. LOGO= | B 2. Press { 4 } 3 times. LOGO=B | I 3. Press { 5 } 3 times. LOGO=B I | L 4. Press { > } to mov e the cursor to the next sp[...]
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Page 23
3. P rep arati on 23 3.10 Y our fax number Y our fax number will be pr inted on the top of each page sent from your unit. 1 Press { MENU } . SYSTEM S ETUP PRESS [ () ] 2 Press { < } or { > } repeatedly to displa y the followin g. YOUR FAX NO. PRESS SE T 3 Press { SET } . L The cursor ( | ) will appear on the displa y . NO.= | 4 Enter your f a[...]
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Page 24
4. T elephone 24 4 Telephone Making and Answ ering Calls 4.1 Making phone calls 4.1.1 With the cordless handset 1 Lift the cordless handset and press {C } or {s} . 2 Dial the telephone number . 3 When finished talking, press {ih} or place the cordless handset on the charger . Speakerphone oper ation L F or best performance, please note the followin[...]
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Page 25
4. T elephone 25 7. Select “ Sav e ” , then press {>} . 8. Press {i h} . V oic e enhancer Y ou can change the tone quality of the receiver while y ou are on a call. 3 settings are av ailab le. 1. Press {j /OK } during a call. 2. Select “ V oice Enha ncer ” , then press {>} . 3. Select the desired setting, then press {>} . Note: L I[...]
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Page 26
4. T elephone 26 4.2 Answering phone calls 4.2.1 With the cordless handset 1 Lift the cordless handset and press {C } or {s} when the unit r ings . 2 When finished talking, press {ih} or place the cordless handset on the charger . Note: L Y ou can also answer a call b y pressing any dial k ey from { 0 } to { 9 } , {*} , {#} , or { INT } . (Any ke y[...]
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Page 27
4. T elephone 27 Recording 4.3 Recording a telephon e con ver sation Y ou can record a telephone conv ersation. Recorded conv ersations are treated as new messages. T o listen to the recorded conv ersation, see page 55, 56. Note: L There may be legal restr ictions on recording two-wa y telephone con versations . Inform the other par ty that the con[...]
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Page 28
4. T elephone 28 Automatic Dialli ng 4.4 Cordless handset phonebo ok The cordless handset phonebook allo ws you to make c alls without havi ng to dial manually . Y ou can add 200 names and phone numbers to the phonebook, assign each phonebook item to the desired categor y , and search for phonebook items b y name or categor y . When the system has [...]
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Page 29
4. T elephone 29 T o search for a name by first chara cter (index search) 1. Press {k } , then press {R} . 2. Select “ Ind ex Sea rch ” , then press {>} . 3. Select the character entry mode that contains the character you are searching f or , and press {>} . 4. Press the dial k ey ( { 0 } to { 9 } ) which contains the character you are se[...]
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Page 30
4. T elephone 30 4.5 Base unit p honebook The base unit phonebook allows y ou to make calls without ha ving to dial manually . Y ou can store 100 names and telephone numbers to the phonebook. L Y ou can also send f axes using the base un it phonebook (page 42). L The cordless handset has its own i ndividual phonebook (page 28). 4.5.1 Storing phoneb[...]
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Page 31
4. T elephone 31 3 Press { MENU } . 4 Press {#} . L T o cancel erasing, press { ST OP } . 5 Press { SET } . Another method to e rase a stored item 1. Press { > } . 2. Press {A } or {B} repeatedly to displa y the desired item. 3. Press { ERASE } . 4. Press { SE T } . 4.6 One-to uch dial feature F or rapid access to frequently dialled numbers , th[...]
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Page 32
4. T elephone 32 2. Select the desired station k ey . For station 1: Press station 1, press {A } or {B} r epeatedly to sel ect “ DIAL MODE ” , then press { SET } . For stations 2–5: Press one of the station ke ys. For stations 6–10: Press { LO WER } , then press one of the station ke ys. 3. Enter the name, up to 16 characters (see page 21 f[...]
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Page 33
4. T elephone 33 4.7.1 Cordless handset: Setting n ight mode O N/OFF 1. Press {j /OK } . 2. Select “ Han dset S etup ” , then press {> } . 3. Select “ Rin ger Setu p ” , then press {>} . 4. Select “ Nig ht Mod e ” , then press {>} . 5. Select “ On/ Off ” , then press {> } . 6. Select “ On ” or “ Off ” (defaul t),[...]
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Page 34
4. T elephone 34 5. Press {A } or {B} repeatedly to select “ ON ” or “ OFF ” (default), then press { SET } . 6. Press { MENU } . Note: L When the night mode is turned ON, “ [N] ” is displa y ed. Setting the start and end time f or night mode 1. Press { MENU } . 2. Press {# } , then { 3 }{ 5 } . 3. Press { SE T } . 4. Press {A } or {B} r[...]
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Page 35
4. T elephone 35 T o confirm ca ller information by printing the Caller inf ormation l ist – T o print manually , see page 97. – T o print automatically after e very 30 new calls, activ ate f eature #26 (page 63). Call W ait ing Caller ID This is a service of y our ser vice pro vider and will only operate if y ou hav e subscribed to this serv i[...]
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Page 36
4. T elephone 36 T o stop vi ewi ng Press {ih} after step 2. 4.9.2 With the base u nit The displa y will sho w the number of ne w calls in standby mode . Example: 10 CALL S 10:59 00 1 Press { CALLER ID } . L The most recent call is dis play ed. 2 Press {B} to search from the recently received c aller information. L If you press {A} , the displa y o[...]
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Page 37
4. T elephone 37 T o co rrect a mist ake 1. Press { < } or { > } to mov e the cursor to the incorrect number . 2. Press { ST OP } to delete the number . 3. Enter the correct number . T o delete a number Press { < } or { > } to mov e the cursor to the number y ou want to delete and press { ST OP } . T o insert a numb er 1. Press { < }[...]
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Page 38
4. T elephone 38 4.12 Storing caller inf ormati on into th e phonebo ok / one-to uch dial Impor tant: L This feature is not av ailable if the caller information does not include a telephone number . 4.12.1 Into the cordless handset phonebook 1 Press {j /OK } . 2 Select “ Caller L ist ” , then press {> } . 3 Press {e} or {v} repeatedly to dis[...]
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Page 39
4. T elephone 39 2 Press {A} or {B} repeatedly to display the desired item. 3 Press { MENU } . 4 Select a station k ey . For station 1: Press station 1, press {A} or {B} repeatedly to se lect “ DIA L MODE ” , then pres s { SE T } . For stations 2–5: Press the desired station k ey . For stations 6–10: Press { LOWER } , then press the desired[...]
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Page 40
5. F ax 40 5F a x Sending Faxes 5.1 Sending a fax manually 1 Open the document f eeder tra y ( 1 ), then adjust the width of the document guides ( 2 ) to fit the actual size of the doc ument. 2 Inser t the document (up to 10 pages) F ACE DO WN until a single beep is heard and the unit gr asps the document. L If the document guides are not adjusted [...]
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Page 41
5. F ax 41 5.2 Documen ts y ou can send Minimum document size Maximum document size Effective scanning area L Shaded area will be scanned. Document weig ht L Single sheet: 45 g/m 2 to 90 g/m 2 L Multiple sheets: 60 g/m 2 to 80 g/m 2 Note: L Remov e clips, staples or other f asteners. L Do not send documents that are on the fol lowing types of paper[...]
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Page 42
5. F ax 42 5.3 Sending a fax usin g the base unit phoneb ook / one- touc h dia l Bef ore using this f eature, store the desired names and telephone n umbers into the base unit phonebook (page 30) or one-touch dial (page 31). 1 Open the document f eeder tra y ( 1 ), then adjust the width of the document guides ( 2 ) to fit the actual size of the doc[...]
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Page 43
5. F ax 43 5.4 Broadcast transmission By storing base unit phonebook items (page 30) or one-touch dial (page 31) into the broadcast memor y , you can send the same document to multiple parties (up to 20). Y our programmed items will remain in the broadcast memory , allowing frequent re-use. L The broadcast function utilises station 1. The one-touch[...]
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Page 44
5. F ax 44 3 Press { BRO ADCAST } . L The document will be f ed into the unit and scanned into memory . The unit will then send the data to each par ty , calling each number sequentially . L After transmission, the stored document will be erased from memory automatically , and the unit will automatically print a repor t ( Broadcast sending repo rt [...]
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Page 45
5. F ax 45 Receiving F axes 5.5 Selecting th e wa y to use y our fax machine Depending on y our situation, select the wa y y ou prefer to use y our fax machine. Au to receive – Use as a telephone ans wering machine and/or fax (T AM/F AX mode) – Use only as a f ax (F AX ONL Y mode) Manual receive – Use mostly as a telephone (TEL mode) – Use [...]
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Page 46
5. F ax 46 5.7.2 Use as a tele phone and/or fax (TEL/F AX mode) Y ou r situation Y ou want to answ er phone calls yourself and receive f ax es automatically wi thout r ings. Setup Set the f ax machine to TEL/F AX mode (page 48) by pressing { AU TO A N S W E R } repeatedly . L The { A UT O ANSWER } indicator on the base unit turns OFF and u disappea[...]
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Page 47
5. F ax 47 5.8 Receiving a fa x manuall y – A uto answer OFF 5.8.1 Activating TEL mode 1 Make s ure feature #73 is set to “ TEL ” beforehand (page 65). 2 Press { A UT O ANSWER } repeatedly to displa y the f ollo wing. TEL MODE L The { A UT O ANSWER } indicator on the base unit turns OF F and u disappears from the cordless handset displa y . A[...]
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Page 48
5. F ax 48 activati on is tur ned ON bef orehand (feature #41 on page 64). The def ault setting is ON. T o stop rece iving Press { ST OP } . 5.8.2 Activating TEL/F AX mo de 1 Make s ure feature #73 is set to “ TEL/ FAX ” beforehand (page 65). 2 Press { A UT O ANSWER } repeatedly to displa y the f ollo wing. TEL/FA X MODE L The { A UT O ANSWER }[...]
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Page 49
5. F ax 49 5.9 Receiving a fa x automatic ally – A uto answ er ON 5.9.1 Activating T AM/F AX mode 1 Make s ure feature #77 is set to “ TAM/ FAX ” beforehand (page 65). 2 Press { A UT O ANSWER } repeatedly to displa y the f ollo wing. TAM/FA X MODE L The { A UT O ANSWER } indicator on the base unit turns ON and u appears on the cordless handse[...]
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Page 50
5. F ax 50 messages (page 59), you will know that there ar e no messages when the unit rings f or the 3rd time. Y ou can then hang up without being charged f or the call. Answering calls with an e xtension telephone When ans wering a call after the greeting message has started or while the call is be ing recorded, press * 0 to stop the greeting mes[...]
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Page 51
5. F ax 51 5.11 Ju nk fax pr ohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service, this f eature prev ents f ax reception from calls that do not show call er information. Additionally , the f ax machine will not accept fax es originating from numbers that match a programmab le junk f ax prohibitor list. I[...]
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Page 52
6. Duplex Ring 52 6 Duplex Rin g Duplex Ring 6.1 Using with the ring detection feature When you s ubscr ibe to a duple x ring ser vice , your telephone c ompany will assign y ou a new f ax number and will als o tell you the assigned ring patter n. Please complete the follo wing setup on your f ax machi ne to identify the assigned ring pattern. Impo[...]
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Page 53
7. Cop y 53 7 Copy Copying 7.1 Making a copy 1 Open the document f eeder tra y ( 1 ), then adjust the width of the document guides ( 2 ) to fit the actual size of the doc ument. 2 Inser t the document (up to 10 pages) F ACE DO WN until a single beep is heard and the unit gr asps the document. L If the document guides are not adjusted to fit the doc[...]
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Page 54
8. Answering Machi ne 54 8 Answering Mach ine Greeting 8.1 Recording y our gre etin g messa ge Y ou can record your own greeti ng message for T AM/F AX mode, f or a maximum of 16 (default) or 60 seconds in length. W e recommend you record a message of less than 12 seconds to make it ea sier to rece ive f axes. 1 Press { MENU } . 2 Press {#} , then [...]
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Page 55
8. Answering Machine 55 Incoming Messages 8.2 Listening to recorded messages When the unit has recorded new v oice messages: –T h e { A UT O ANSWER } indi cator will flash when the auto ans wer setting is turned ON. – The total number of recorded messages will flash on the base unit displa y . – the base unit beeps slowly if the message aler [...]
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Page 56
8. Answering Machi ne 56 Remote Operation 8.3 Using the answering machine with the cor dless hands et Helpful hints: L T o activ ate T AM/F AX mode with the cordless handset, see page 49. 8.3.1 Recording y our greetin g message 1 Press {j /OK } . 2 Select “ Answer S ystem ” , then press {>} . 3 Select “ Record ” , then press {>} . 4 S[...]
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Page 57
8. Answering Machine 57 Note: L The greeting message is not erased. T o call ba c k (Calle r ID serv ice users only) If caller inf ormation was receiv ed f or the call, you can call the caller bac k while listening to a message. 1. Press {j /OK } during playb ack. 2. Select “ Cal l Back ” , then press {>} . Note: L T o edit the number bef or[...]
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Page 58
8. Answering Machi ne 58 2. Select “ Ans wer Syst em ” , then press {>} . 3. Select “ Set tings ” , then press {>} . 4. Select “ Num ber of Ring s ” , then press {>} . 5. Select the desired setting, then press {>} . 6. Press {i h} . Note: L Y ou can also program this feature with the base unit (f eature #06 on page 62). Sele[...]
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Page 59
8. Answering Machine 59 8.4 Opera ting fr om a remote loca tion Y ou can call your unit from a remote location and access the ans wering machine. Impor tant: L Activate the remote operation f eature by setting the remo te ope ration ID beforehand (feature #11 on page 62). L Set the un it to T AM/F AX mode before going out (p age 49). L Use a touch [...]
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Page 60
8. Answering Machi ne 60 mode depending on the setting of f eature #73 (page 65). L Y ou cannot retur n to T AM/F AX mode in the same call . T o turn ON the aut o answer setting 1. Call y our unit and wait f or 15 rings. L A beep will sound. 2. Enter the remote oper ation ID (f eature #11 on page 62) within 8 seconds. L The auto answ er setting wil[...]
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Page 61
9. Pr ogrammable Features 61 9 Progra mmable Features Base Unit 9.1 Base unit pr ogr amming 9.1.1 Programming basic features 1 Press { MENU } . 2 Select the f eature you wish to program. Press { < } or { > } repeatedly to displa y the desired f eature. L The current setting of the f eature will be displa y ed. 3 Press {A} or {B} repeatedly to[...]
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Page 62
9. Pr ogrammable Features 62 9.2 Basic features Code #01: Setting th e date and time SET DATE & TIME PRESS SE T See page 20 f or details . Code #02: Setting your logo YOUR LOG O PRESS SE T See page 21 f or details . Code #03: Setting your fax number YOUR FAX NO. PRESS SE T See page 23 f or details . Code #04: Printing a sending repor t SENDIN G[...]
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Page 63
9. Pr ogrammable Features 63 9.3 Adv anced features Code #22: Setting th e journal report to prin t automatically AUTO JO URNAL =ON [ ± ] “ ON ” (default): The unit wil l print a jour nal repor t automatically after e very 30 new f ax transmissions and receptions (page 40). “ OFF ” : The unit will not print a jour nal repor t, but will ke [...]
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Page 64
9. Pr ogrammable Features 64 See page 52 f or details . Code #35: Setting th e night mode NIGHT MO DE PRESS SE T See page 33 f or details . Code #36: Receiving oversized documents RCV RED UCTIO N =ON [ ± ] T o slightly reduce the receiv ed f ax image when printing, so that the received document wil l be approxi mately the same length as the origin[...]
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Page 65
9. Pr ogrammable Features 65 Note: L T o use this f eature, connect the e xtension telephone to a w all jack on the same l ine. Code #54: Changing the recording time f or yo ur T AM/F AX greeting message GREETI NG TIME =16s [ ± ] “ 16s ” (default): Maxi mum recording time is 16 seconds. “ 60s ” : Maximum recording time is 60 seconds . See [...]
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Page 66
9. Pr ogrammable Features 66 “ TAM/FAX ” (def ault): T elephone Ans wering Machine/F ax mode (page 49) “ FAX ONL Y ” : F AX only mode (page 50) Code #78: Changing the TEL/F AX delayed ring set ting TEL/FA X RING RINGS= 2 [ ± ] If you us e an extension telephone i n TEL/F AX mode, selec t the desired number of times the ex tension telephone[...]
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Page 67
9. Pr ogrammable Features 67 – { 4 } : “ 4 ” – { 5 } : “ 5 ” – { 6 } : “ 6 ” – { 7 } : “ 7 ” {#}{ 1 }{ 0 } Messa ge recording time – { 1 } : “ 1 MINUTE ” – { 2 } : “ GREET ONLY ” – { 3 } : “ 3 MINUTES ” (def ault) {#}{ 1 }{ 1 } Remote operation ID L Enter a 3-digit number to activ ate the remote operation f[...]
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Page 68
9. Pr ogrammable Features 68 – { 2 } : “ OFF ” (default) L See page 60 f or details. {#}{ 7 }{ 2 } Recall (Flash) time – { 0 } : “ 80msec ” – { 1 } : “ 90msec ” – { 2 } : “ 100msec ” – { 3 } : “ 110msec ” – { 4 } : “ 160msec ” – { 5 } : “ 200msec ” – { 6 } : “ 250msec ” – { 7 } : “ 300msec ” –[...]
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Page 69
9. Pr ogrammable Features 69 Cordless h andset 9.5 Cordless handset programming L When customising, the current item or setting is indi cated by ) . Using the base unit PIN Note: L Up to 3 menu items can be displa yed at a ti me. T o select a men u item not shown on the current page, scroll up or down b y pressing the navigator ke y , {e} or {v} , [...]
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Page 70
9. Pr ogrammable Features 70 9.5.1 Programmable functions Helpful hints: L T o ex it programming, press {ih} at any time. 9.5.2 Alarm Setting alar m An alarm will sound f or 3 mi nutes at the set time once or daily . Set the date and time bef orehand (page 20). 1. Press {j /OK } . 2. Select “ Han dset S etup ” , then press {> } . 3. Select ?[...]
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Page 71
9. Pr ogrammable Features 71 L If “ Handset Numbe r ” is selected and the current cordless handset number is 2, “ [2] ” is displa y ed. Changing the displa y language 1. Press {j /OK } . 2. Select “ Han dset S etup ” , then press {> } . 3. Select “ Dis play S etup ” , then press {> } . 4. Select “ Sel ect Lang uage ” , the[...]
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Page 72
9. Pr ogrammable Features 72 Resettin g the cordless hand set to its default sett ings 1. Press {j /OK } . 2. Select “ Han dset S etup ” , then press {> } . 3. Select “ Oth er Opt ions ” , then press {> } . 4. Select “ Res et Han dset ” , then press {> } . 5. Enter “ 0000 ” (def ault cordless handset PIN). L If you changed [...]
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Page 73
9. Pr ogrammable Features 73 Storing/cha nging emergency number s These settings determine which telephone numbers can be diall ed while the call bar f eature is ON (page 71). 1. Press {j /OK } . 2. Select “ Bas e Unit Setu p ” , then press {>} . 3. Enter “ 0000 ” (default base unit PIN). L If you changed the PIN, enter it (page 73). 4. [...]
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Page 74
9. Pr ogrammable Features 74 7. Press {i h} . Resetting cordle ss handset programming that uses the base unit PI N Cordless handset program ming that uses the base unit PIN will be reset (page 69). 1. Press {j /OK } . 2. Select “ Bas e Unit Setu p ” , then press {>} . 3. Enter “ 0000 ” (default base unit PIN). L If you changed the PIN, e[...]
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Page 75
10. M ulti- unit Op erati on 75 10 Mult i -unit Operation Additional Unit s 10.1 Operating additional unit s 10.1.1 Additional cordless handsets Up to 6 cordless handsets can be registered to a single base unit. Additi onal cordless handsets, fo r example , will allo w you to ha ve an in tercom call with another cordless handset while the third cor[...]
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Page 76
10. Multi-unit Operation 76 6 W ait until “ Enter Base PIN ” is displa y ed, then enter “ 0000 ” (default base unit PIN), then press {j /OK } . L If you changed the PIN, enter it (page 73). L When the cordless handset has been registered successfully , w will stop flashing. If k ey tones are turned ON (page 71), a confir mation tone will be[...]
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Page 77
10. M ulti- unit Op erati on 77 5. Select “ Rep eater Mo de ” , then press {>} . 6. Select “ On ” or “ Off ” (defaul t), then press {>} . 7. Press {i h} . Note: L After turning repeater mode O N/OFF , you wi ll not be able to mak e or receive calls f or a f ew moments. 10.3 Inter com Intercom calls can be made between c ordless ha[...]
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Page 78
10. Multi-unit Operation 78 3. Cordless handset 1: When finished talking, press {ih} or place the cordless handset on the charger . Base unit: When finished talking, press { SP-PHONE } , { INTERCOM } or replace the handset. Example: When the base unit calls cordless handset 1 1. Base unit: Press { INTERCOM } , then press { 1 } (desired cordless han[...]
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Page 79
10. M ulti- unit Op erati on 79 T o transfer a call without speaking to the base unit user After step 1, press {ih} on the cordless handset 1. If the transf erred call is not answ ered within 60 seconds, the c ordless handset 1 will ring again. Press { INT } to retur n to the outside call. 10.4.2 From the base unit to a cordless handset Example: Wh[...]
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Page 80
10. Multi-unit Operation 80 10.5 Copying cordless handset p honebook items Phonebook items (page 28) can be copied from the cordless handset to the phonebook of another cordless handset. Copying a sto red item 1. Find the desired item (page 28), then press {j /OK } . 2. Select “ Cop y ” , then press {>} . 3. Enter the cordless handset number[...]
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Page 81
11. Useful Inf ormation 81 11 Useful Informat ion 11.1 A vailable c harac ter entries f or the cordless handset The cordless handset dial k eys are used to enter characters and n umbers. Each dial k ey has multipl e characters assigned to it. The avail able character entr y modes are, Alphabet, Numeric, Greek, Extended 1, Extended 2, and Cyrillic. [...]
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Page 82
11. Useful Inf ormation 82 L The f ollowing are used f or both uppercase and low ercase: Extended 2 character table ( O ) L The f ollowing are used f or both uppercase and low ercase: Cyrillic character table ( P ) FC962HK-PFQX2283Z A-en.book Page 82 Thursday, September 15, 2005 4: 20 PM[...]
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Page 83
11. Useful Inf ormation 83 11.2 W all mounting the charg er 1 Connect the A C adaptor . 2 Drive the screws ( 1 ) i nto the wall using the wall template as a gui de, then mount the charger securely on the screws. L F asten the A C adaptor cord around the hooks ( 2 ) to pre vent it from bei ng disconnected. Note: L Make sure the screws are securely f[...]
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Page 84
12. Hel p 84 12 Help 12.1 Err or messag es – Repor ts If a prob lem occurs during f ax transmission or reception, one of the f ollowing messages will be printed on the sending and journal repor ts (page 40). Message Code Cause & Solut ion COMMUNICA TION ERROR 40-42 46-72 FF L A transmission or reception error occurred. T r y again or chec k w[...]
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Page 85
12. Help 85 12.2 Err or messag es – Base unit display If the unit detects a prob lem, one or more of the f ollowing mes sages will appear on the displa y . Display Cause & Solution “ BUSY ” L T he cordless handset is in use . L The cordless handset yo u are calling is too f ar from the base unit. “ CALL SERV ICE ” “ CALL SERV ICE 2 [...]
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Page 86
12. Hel p 86 “ REMOVE DO CUMENT ” L The document is jammed. Remo ve the jammed doc ument (page 94). L Press { ST OP } to eject the jammed docum ent. “ SERIAL ER ROR ” L T here is something wrong with the uni t and the base unit will not work. Contact our ser vice personnel. “ SYSTEM IS BUSY ” L T he system is b usy . Replace the handset[...]
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Page 87
12. Help 87 Troubleshooting 12.3 When a functio n does not work, ch eck here If you still hav e difficulties after f ollowing the i nstructions in this section, reset the unit. Disconnect the power cord and turn OFF the cordless handset. Reconnect the powe r cord and tur n ON the cordless handset. 12.3.1 Initial settings 12.3.2 General Problem Caus[...]
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Page 88
12. Hel p 88 12.3.3 Cordless handset I cannot page a cordless handset or base unit . L The called cordless handset is too f ar from the base unit. L The called unit is in use . T r y again later . Caller information is not display ed. L Y ou have not s ubscr ibed to Caller ID service. L The caller requested not to send his/her inf ormation. L Depen[...]
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Page 89
12. Help 89 Noise is heard during a call. L Y ou are using the handset or base unit in an area with high electrical interf erence. Locate the handset and base unit awa y from interference s ources, such as antenna and mobile phones . The cordless handset stop s w orkin g whi le bein g used. L Disconnect the power cord and turn OFF the cordless hand[...]
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Page 90
12. Hel p 90 12.3.4 Fax – sending 12.3.5 Fax – receiving Problem Cause & Solution I cannot send do cuments. L The telephone line cord is connected to the [ EXT ] jack on the unit. Connect to the [ LIN E ] jack (page 7). L The other par ty’ s fax machine is busy or has run out of recording paper . T ry again. L The other par ty does not ha[...]
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Page 91
12. Help 91 12.3.6 Copying 12.3.7 Answering machine The printing qu ality is poor . L The ther mal head is dirty . Clean it (page 95). L Adjust the print contrast using f eature #59 (page 65). L If documents can be copied properly , the unit is working normally . The other par ty ma y have s ent a faint document or there ma y be something wrong wit[...]
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Page 92
12. Hel p 92 12.3.8 If a power failure occurs L The unit will not function. L The unit is not designed f or making emergency telephone calls when the po wer f ails. Alternative arrangements should be made f or access to emergency ser vices . L F ax transmission and recepti on will be interrupted. L If dela yed transmis sion (feature #25 on page 63)[...]
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Page 93
12. Help 93 Jams 12.4 Recording paper jams 1 Open the top cov er by pressing the top cover release button ( 1 ). 2 Pull the cutter release le ver ( 1 ) f orw a rd. L The paper cutter will be released. 3 Remov e the recording paper . 4 Cut off the wrinkled por tion. 5 Install the recording paper and close the top cov er securely by pushing do wn on [...]
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Page 94
12. Hel p 94 12.5 Documen t jams – sending 1 Open the top cov er by pressing the top cover release b utton ( 1 ) and remov e the jammed document carefully ( 2 ). 2 Close the top co ver securely b y pushing down on both sides . Note: L Do not pull out the jammed paper f orcib ly before opening top cov er . Cleaning 12.6 Document feeder / scanner g[...]
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Page 95
12. Help 95 5 Close the top co ver securely b y pushing down on both sides . 12.7 Thermal head c leaning If smudges or b lack/white l ines appear on a copied/receiv ed document, chec k whether there is dust on the thermal head. Clean it to remov e the dust. 1 Disconnect the power cord and the telephone line cord. 2 Open the top cov er by pressing t[...]
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Page 96
12. Hel p 96 5 Install the recording paper and close the top cov er securely by pushing do wn on both sides (see page 9 for detail s). FC962HK-PFQX2283Z A-en.book Page 96 Thursday, September 15, 2005 4: 20 PM[...]
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Page 97
13. Genera l Information 97 13 Gener al Informatio n Printed Repor ts 13.1 Reference lists and repor ts (Base un it only) Y ou can pr int out the f ollowing li sts and repor ts for y our reference . “ SETUP L IST ”: provides y ou with the current settings of the base unit programming f eatures (page 62 to page 66). “ TEL NO. LIST ”: provide[...]
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Page 98
13. Genera l Informati on 98 Specificatio ns 13.2 Specific ations 13.2.1 Base unit ■ Applicable lines: Publi c Switched T elephone Network ■ Document size: Max. 216 mm in width, Max. 600 mm in l ength ■ Effective scanning widt h: 208 mm ■ Recording paper size: 216 mm × max. 30 m roll ■ Effective printing widt h: 208 mm ■ T ransmission [...]
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Page 99
13. Genera l Information 99 13.2.2 Cordless handset 13.2.3 Charger u nit Note: L Design and specifications are subject to change without notice. L The pictures and illust rations in these instructions ma y vary slightly from the actual product. ■ Standar d: DECT (Digital Enhanced Cordless T eleco mmunica tions) GAP (Generic Access Profile) ■ Nu[...]
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Page 100
13. Genera l Informati on 100 User record 13.3 User record For you r future reference Attach y our sales receipt here . Date of pur chase Ser ial number (found on the rear of the u nit) Dealer’s name and ad dress Dealer’s telepho ne number FC962HK-PFQX2283Z A-en.book Page 100 Thursday, September 15, 2005 4:20 PM[...]
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Page 101
14. Inde x 101 14 . Index 14.1 Index # #01 Date and time: 20 #02 Y our logo: 21 #03 Y our fax number: 23 #04 Sending repor t: 40 , 62 #06 F AX ring setting: 62 #06 T AM ring setting: 49 , 62 #10 Message recording time: 62 #11 Remote operation ID: 62 #13 Dialling mode: 19 #17 External r ing tone: 62 #22 Au tomatic journal repor t: 40 , 63 #23 Ov ers[...]
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Page 102
14. Inde x 102 Description: 17 Language: 71 Standby mode: 70 Document size: 41 Duple x ring ser vice: 52 , 63 E Emergency call: 73 Error messages: 84 Extension telephone: 7 , 47 F F ax activati on code: 64 F AX ONL Y mode: 45 , 50 Flash: 65 , 72 F riendly reception: 64 G Greeting message: 54 I Intercom: 77 J Jam s Document: 94 Recording paper: 93 J[...]
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Page 103
14. Inde x 103 One touch dial: 31 Phonebook: 28 , 30 T T AM/F AX mode: 45 , 49 TEL/F AX mode: 46 , 48 TEL mode: 45 , 47 T ransf err ing calls: 78 V V oice enhancer : 25 Vo l u m e Base unit: 19 Cordless handset: 18 W Wall mounting: 83 FC962HK-PFQX2283Z A-en.book Page 103 Thursday, September 15, 2005 4:20 PM[...]
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Page 104
PFQX228 3ZA CM 0905Y H0 PFQX2283ZA CM0905YH0 Manufacturer: Panasonic Communications (Malaysia) Sdn. Bhd. Global web site: http://www.panasonic.co.jp/global/ Sole agent: Shun Hing Technology Co., Ltd. 9th Floor, Peninsula Centre, 67 Mody Road, Tsimshatsui East, Kowloon, Hong Kong Web site: http://www.panasonic.oa.com.hk 2/2 Copyright: L This materia[...]