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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-FPG371, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic KX-FPG371 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-FPG371. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic KX-FPG371 should contain:
- informations concerning technical data of Panasonic KX-FPG371
- name of the manufacturer and a year of construction of the Panasonic KX-FPG371 item
- rules of operation, control and maintenance of the Panasonic KX-FPG371 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic KX-FPG371 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic KX-FPG371, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic KX-FPG371.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic KX-FPG371 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Operating Instructions Compact Plain Paper Fax with 2.4 GHz Cordless and Answering System Model No. KX-FPG371 General In formation FOR FAX ADVANTAGE ASSISTANCE: – (VOICE) CALL 1-800-HELP-FAX (1-800-435-7329) –E - M A I L T O consumerproducts@panasonic.com for customers in the U.S.A. or Puerto Rico –R E F E R T O www.panasonic.com for customer[...]
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Page 2
2 Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here. For your future referen ce Caution: L The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clea[...]
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Page 3
For Best Performance 3 For Fax Advantage assistance, call 1-800-435-7329. For Best Performance Battery charge Place the handset on the cradle of the base unit for about 15 hours before initial use. L A beep will sound, and the following will be displayed for an instant on the base unit. Base unit display: CHARGING The display will show the date and[...]
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Page 4
Safety Instructions 4 For Fax Advantage assistance, call 1-800-435-7329. Safety Instr uctions Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked o[...]
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Page 5
Safety Instructions 5 For Fax Advantage assistance, call 1-800-435-7329. CAUTION: Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructi[...]
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Page 6
Table of Contents 6 For Fax Advantage assistance, call 1-800-435-7329. Table of Cont ents Initial Preparation Accessories Included accessories ............................................................................. 9 Accessory information .......................................................................... 10 Finding the Controls (Base [...]
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Page 7
Table of Contents 7 For Fax Advantage assistance, call 1-800-435-7329. Fax Sending Fa xes Sending a fax manually ........................................................................ 55 Documents you can send .................................................................... 57 Sending a fax using the navigator directory ......................[...]
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Page 8
Table of Contents 8 For Fax Advantage assistance, call 1-800-435-7329. Help Error Messages Reports ................................................................................................ 93 Display ................................................................................................ 94 Frequently Asked Questions When a function [...]
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Page 9
Access ories 9 F or F ax Adv antage assistance , call 1-800-435-7329. Initial Pr eparation Inc luded accessories L If any items are missing or damaged, check wi th the place of purchase. L Sav e the original carton and packing materials f or future shipping and transpor tation of the unit. L The par t numbers are subject to change without notice . [...]
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Page 10
Accessories 10 For Fax Advantage assistance, call 1-800-435-7329. Accessory information L The included film roll is 10 meters (32 1/ 2 ') long. We recommend that you buy a full-si ze replacement film 50 meters (164') for continuous use of your unit. Please use genuine Panasonic replacement fi lm. The ink film is not reusable. Do n ot rewi[...]
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Page 11
Finding the Co ntr ols (Base Unit) 11 F or F ax Adv antage assistance , call 1-800-435-7329. Finding the Controls (Base Unit) Location of controls A { TO N E } L T o change from pulse to tone temporarily during dialing when your line has rotary pulse services. B { SLO W } L F or slow pla ybac k (page 74). C { QUICK } L F or quick pla ybac k (page 7[...]
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Page 12
Finding the Controls (Base Unit) 12 For Fax Advantage assistance, call 1-800-435-7329. Overview Front view A A A A Document guides B B B B Paper tray C C C C Metal recordin g paper guide D D D D Recording paper entrance E E E E Recording paper exit F F F F Tension plate G G G G Antenna H H H H Front cover I I I I Document exit J J J J Micropho ne L[...]
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Page 13
Finding the Controls (Handset) 13 For Fax Advantage assistance, call 1-800-435-7329. Finding the Controls (Ha ndset) Location of controls A A A A Backlit LCD Display L The lighted display will stay on for a few seconds after pressing a handset button or lifting the handset off the base unit. B B B B { { { { FUNCTION } } } } L To enter programming ([...]
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Page 14
Setting (Base Unit) 14 For Fax Advantage assistance, call 1-800-435-7329. Setting ( Base Unit) Ink film 1 Open the front cover by pulling up the center part. 2 Release the back cover by pushing the back cover open button (green) on the right side of the unit. OR Release the back cover by pushing the back cover open lever (green) in the unit. 3 Open[...]
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Page 15
Setting (Base Unit) 15 For Fax Advantage assistance, call 1-800-435-7329. 5 Turn the “ T ” shaped gear (blue) in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 6 Close the back cover securely by pushing down on the dotted area at both ends ( 1 ). Close the front cover securely ( 2 ). L W[...]
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Page 16
Setting (Base Unit) 16 For Fax Advantage assistance, call 1-800-435-7329. Paper tray The included paper tray is for letter size recording paper. Insert the tab on the paper tray into the slot on the back of the unit. Note: L Do not place the unit in an area where the paper tray may be obstructed (i.e. by a wall etc.). To use legal size paper L Plea[...]
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Page 17
Setting (Base Unit) 17 For Fax Advantage assistance, call 1-800-435-7329. Metal recording paper guide Attach the metal recording paper guide into the slots on the recording paper exit. L The recording paper will be ejected from the top of the unit after printing. The metal recording paper guide prevents the printed paper from curling. Slots Metal r[...]
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Page 18
Setting (B ase Unit) 18 F or F ax Advantage assistance , call 1-800-435-7329. Recor d ing paper Letter , legal or A4 size recording paper can be loaded. The unit can hold up to 50 s heets of 75 g/m 2 (20 lb .) paper . Y ou may use 60 g/m 2 to 90 g/m 2 (16 lb . to 24 lb .) paper . See the note f or paper specifications (page 120). Fo r superior resu[...]
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Page 19
Setting (Handset) 19 For Fax Advantage assistance, call 1-800-435-7329. Setting ( Handset) Belt clip and headset Belt clip To install the belt clip To remove the belt clip Headset (optional) Plugging the headset into the handset allows a hands-free telephone conversation. Please use the Panasonic headset Model No. KX-TCA88 or KX-TCA90. See page 10 [...]
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Page 20
Connections and Setup 20 F or F ax Advantage assistance , call 1-800-435-7329. Connections and Setup Selecting the wa y to use y our fax mach ine Y ou may already hav e other de vices such as a telephone or computer in addition to the fa x machine. Y ou may use them in the same room or a diff erent room. Depending on your situation, select the wa y[...]
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Page 21
Connections and Setup 21 F or F ax Advantage assistance , call 1-800-435-7329. Battery char ge Place the handset on the cradle of the base unit for about 15 hour s before ini tial use. L A beep will sound, and the f ollo w ing will be displa yed for an ins tant on the base unit. Base unit dis pla y: CHARGI NG The displa y will sho w the date and ti[...]
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Page 22
Connections and Setup 22 F or F ax Advantage assistance , call 1-800-435-7329. Case 1: Using the fax machine onl y T elephone wiring im age in house or office Connections When y ou are IN the ho use or office How to set up Set the f ax machine to TEL mode b y pressing { A UTO ANSWER } until the f ollowi ng is displa yed. How to receive calls with t[...]
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Page 23
Connections and Setup 23 F or F ax Advantage assistance , call 1-800-435-7329. How to receive calls with the handset 1 When the f ax machine rings , lift the handset and press { TA L K } or { SP-PHONE } . 2 When document reception is required, a f ax calling tone (slow beep) is heard, or no sound is heard, press {*}{#}{ 9 } (pre- selected f ax acti[...]
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Page 24
Connections and Setup 24 For Fax Advantage assistance, call 1-800-435-7329. Case 2: Using the fax machine with an extension telephone Telephone wiring image in house or office Connections When you are IN the house or office How to set up Set the fax machine to TEL mode by pressing { { { { AUTO ANSWER } } } } until the following is displayed. Room E[...]
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Page 25
Connections and Setup 25 F or F ax Advantage assistance , call 1-800-435-7329. How to receive calls with the base unit 1 When the f ax machine rings, press { DIGIT AL SP-PHONE } on the base unit, or lift the handset and press { TA L K } or { SP- PHONE } on the handset. 2 If document reception is required, a f ax calling tone (slow beep) is heard, o[...]
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Page 26
Connections and Setup 26 For Fax Advantage assistance, call 1-800-435-7329. Case 3: Using the fax machine with a computer Telephone wiring image in house or office Connections Note: L If you are subscribed to the ADSL service, fax transmission/reception may be disturbed, or you may hear interference noise during telephone conversation. A filter to [...]
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Page 27
Connections and Setup 27 F or F ax Advantage assistance , call 1-800-435-7329. How to set up Set the f ax machine to TEL mode b y pressing { A UT O ANSWER } until the f ollo wing is displa yed. How to receive calls with the base unit 1 When the f ax machine rings, press { DIGIT AL SP-PHONE } on the base unit, or lift the handset and press { TA L K [...]
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Page 28
Help Button 28 For Fax Advantage assistance, call 1-800-435-7329. Help Button Help function You can print a quick reference for assistance as follows. 1 Press { { { { HELP } } } } . PRESS NAVI.[ ( ) ] & SET 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the desired item is displayed. 1. How to send faxes wi[...]
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Page 29
Vo l u m e 29 F or F ax Advantage assistance , call 1-800-435-7329. Volu me Adjusting handset v olume Ringe r v olume 3 le v els (high/low/off) are a vai lab le. Make sure the handset is idle . 1 Press { FUNCTION } . 2 Press {e } or {v} repeatedly un til the arrow points to “ Ringer vol ume ” . Save d irect ory ) Ringer volu me Ringer patt ern [...]
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Page 30
Volume 30 For Fax Advantage assistance, call 1-800-435-7329. Adjusting base unit volume Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press { { { {+ + + +} } } } or { { { {- - - -} } } } . L If any documents are in the document entrance, you cannot adjust the ringer volume. Confirm that there are no documents i[...]
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Page 31
Initial Programming 31 For Fax Advantage assistance, call 1-800-435-7329. Initial P rogrammin g Date and time, your logo and fax number You should program the date and ti me, your logo and fax number. This information will be printed on each page transmitted from your unit. Setting the date and time 1 Press { { { { MENU } } } } . SYSTEM SET UP PRES[...]
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Page 32
Initial Programming 32 For Fax Advantage assistance, call 1-800-435-7329. Setting your logo The logo can be your company, division or name. 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed. YOUR LOGO PRESS SET 3 Press { { {[...]
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Page 33
Initial Programming 33 For Fax Advantage assistance, call 1-800-435-7329. To select charact ers with the dial keypad Pressing the dial keys will select a character as shown below. To select characters using { { { { + + + +} } } } or { { { { - - - -} } } } Instead of pressing the dial keys, you can select characters using { { { {+ + + +} } } } or { [...]
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Page 34
Initial Programming 34 For Fax Advantage assistance, call 1-800-435-7329. Setting your fax number 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed. YOUR FAX NO. PRESS SET 3 Press { { { { SET } } } } . NO.= 4 Enter your fax [...]
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Page 35
Making and Answering Calls 35 Telephone Phone calls - making With the handset 1 Lift the handset and press { { { { TALK } } } } . 2 Dial the telephone number. Example: Talk 1112222 L If noise interferes with the conversation, press { { { {< < < <} } } } to select a clear channel or move closer to the base unit. 3 When finished talking, [...]
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Page 36
Making and Answering Calls 36 Adjusting LCD contrast 5 levels (high to low) are available. Make sure the handset is idle. 1. Press { { { { FUNCTION } } } } . -------------- ) Save directory Ringer volume 2. Press { { { {e} } } } or { { { {v} } } } until the arrow points to “ Program ” . Ringer pattern ) Program -------------- 3. Press { { { {&g[...]
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Page 37
Making and Answering Calls 37 Phone calls - answering With the handset 1 Lift the handset and press { { { { TALK } } } } when the unit rings. L You can also answer a call by pressing any dial key 0 to 9, * , or #. (Any key talk feature) 2 When finished talking, press { { { { OFF } } } } or place the handset on the ba se unit. Auto talk featu re (Ha[...]
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Page 38
Making and Answering Calls 38 Intercom Paging the base unit from the handset 1 Handset: Press { { { { INTERCOM } } } } . L The base unit will beep. You can then talk with the base unit user. L The conversation time will appear on the display. Handset display: Intercom (Example) 00-01-12 12223 2 Base unit: Answer through the microphone. Base unit di[...]
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Page 39
Making and Answering Calls 39 Paging the handset from the base unit 1 Base unit: Press { { { { LOCATOR/INTERCOM } } } } . L The base unit will page the handset for about 1 minute. Base unit display: PAGING Handset display: Paging Press INTERCOM L To stop paging, press { { { { LOCATOR/INTERCOM } } } } again. 2 Handset: Press { { { { INTERCOM } } } }[...]
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Page 40
Making and Answering Calls 40 Transferring a call The intercom can be used during a conversation. This feature enables you to transfer an outside call between the handset and the base unit. From the handset to the base unit 1 Handset: During an outside call, press { { { { INTERCOM } } } } 2 times to page the base unit. L The handset user can talk w[...]
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Page 41
Navigator Directory 41 Navigator Directory Storing names and telephone numbers into the navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory. You can store the names and telephone numbers using both the handset and base unit up to 50 entries in total. First program the entries, then see page 4[...]
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Page 42
Navigator Director y 42 T o correct a mi stake 1. Press {< } or {>} to mo v e the cursor to the incorrect character . 2. Press { CLEAR } . 3. Enter the correct character . Using the base unit 1 Press { MENU } repeatedly until the f ollowi ng is displa y ed. DIRECT ORY SET NAVI.= @ BROAD= # 2 Press {* } . NAME= STORE: PRE SS SET 3 Enter the na[...]
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Page 43
Navigator Directory 43 Editing a stored entry Entries stored in the handset and the base unit are for common use and can be edited from both the handset and the base unit. Using the handset 1 Press { { { {< < < <} } } } or { { { {> > > >} } } } . Directory list V^ ) =Caller’s list 2 Press { { { {e} } } } or { { { {v} } } }[...]
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Page 44
Navigator Directory 44 5 Edit the name (see page 33, 42 for instructions). 6 Press { { { { SET } } } } . Example: NO.=0123456 L If you do not need to edit the telephone number, skip to step 8. 7 Edit the telephone number. For further details, see page 42. 8 Press { { { { SET } } } } . REGISTERED[...]
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Page 45
Navigator Directory 45 Erasing a stored entry Once erased, an entry cannot be accessed from either the handset or the base unit. Using the handset 1 Press { { { {< < < <} } } } or { { { {> > > >} } } } . Directory list V^ ) =Caller ’ s list 2 Press { { { {e} } } } or { { { {v} } } } until the desired entry is displayed. Ex[...]
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Page 46
Navigator Directory 46 Another method to er ase a stored entry 1. Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. 2. Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the desired entry is displayed. 3. Press { { { { ERASE } } } } . 4. Press { { { { SET } } } } .[...]
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Page 47
Navigator Directory 47 Making a phone call using the navigator directory Before using this feature, program the desired names and telephone numbers into the navigator directory (page 41, 42). Using the handset 1 Press { { { {< < < <} } } } or { { { {> > > >} } } } . Directory list V^ ) =Caller ’ s list 2 Press { { { {e} } [...]
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Page 48
Navigator Directory 48 To search for a name by initial Example: “ LISA ” Using the handset 1. Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. 2. Press { { { {e} } } } or { { { {v} } } } to enter the directory. 3. Press { { { { 5 } } } } repeatedly until any name with the initial “ L ?[...]
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Page 49
Caller ID 49 Caller ID Caller ID service from your phone company This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following rin g setting to 2 or more rings befo rehand. – TAD ring setting and FAX ring setting (feature #06, page 8[...]
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Page 50
Caller ID 50 Viewing and calling back using caller information You can easily view caller information and call back. Important: L L L L Calling back will not be possible in the following cases: – The telephone number includ es data other than numbers ( i.e. * * * * or # # # # ). – The caller information does not include a telephone num ber. Usi[...]
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Page 51
Caller ID 51 Using the base unit 1 Press { { { { CALLER ID } } } } . Example: 2 NEW CALLS PRESS NAVI.[+ -] 2 Press { { { {+ + + +} } } } to search from the most recent caller information. Press { { { {- - - -} } } } to search from the oldest caller information. 3 Press { { { { DIGITAL SP-PHONE } } } } , or lift the handset and press { { { { TALK } [...]
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Page 52
Caller ID 52 Erasing caller information You can erase all or specific caller information. Once erased, it cannot be accessed from either the handset or the base unit. Erasing all caller information using the handset 1 Lift the handset and press { { { {e} } } } or { { { {v} } } } . Example: 0 new call V^ ) =Directory 2 Press { { { { CLEAR } } } } . [...]
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Page 53
Caller ID 53 Erasing all caller information using the base unit 1 Press { { { { MENU } } } } repeatedly until the following is displayed. CALLER SET UP PRESS SET 2 Press { { { { SET } } } } . CALL LIST ERASE PRESS SET 3 Press { { { { SET } } } } . ALL ERASE OK? YES:SET/NO:STOP L To cancel erasing, press { { { { STOP } } } } , then { { { { MENU } } [...]
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Page 54
Caller ID 54 Storing caller information Important: L L L L This feature is not available in the following cases. – The telephone number includ es data other than numbers ( i.e. * * * * or # # # # ). – The caller information does not include a telephone num ber. Into the hand set Make sure the handset is idle. 1 Lift the handset and press { { { [...]
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Page 55
Sending Faxes 55 Fax Sending a fax manually 1 Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document. STANDARD PRESS NAVI.[+ -] 3 If necessary, press { { { {+ + + +} } } } or { { { {- - - -} } } } repeatedly to select the des[...]
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Page 56
Sending Faxes 56 To send more than 10 pages at a time Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document. This is convenient if the other party ’ s number is indicated on the docum[...]
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Page 57
Sending Faxes 57 Documents you can send Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use copies for fax transmission.) – Chemically treated paper such as carbon or carbonless duplicating paper – Electrostatically charged paper – Badly curled, creased or torn paper – Paper with a [...]
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Page 58
Sending Faxes 58 Sending a fax using the navigator directory Before using this feature, program the desired names and telephone numbers into the navigator directory (page 41). 1 Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the d[...]
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Page 59
Sending Faxes 59 Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 61 for transmission. Programming entries into the broadcast memory 1 Press { { { { MENU } } } } repeatedly until the following is displayed. DIRECTORY SET NAVI.= @ BROAD=# 2[...]
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Page 60
Sending Faxes 60 Adding a new entry into the broadcast memory 1 Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. DIRECTORY [+ -] <MAILBOX> ) 2 Press { { { {- - - -} } } } or { { { {+ + + +} } } } until the following is displayed. <BROADCAST> EDIT:PRESS MENU 3 Press { { { { MENU } [...]
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Page 61
Sending Faxes 61 Sending the same document to pre-programmed parties 1 Insert the document FACE DOWN. L If necessary, press { { { {+ + + +} } } } or { { { {- - - -} } } } repeatedly to select the desired resolution (page 55). 2 Press { { { {> > > >} } } } . DIRECTORY [+ -] <MAILBOX> ) 3 Press { { { {- - - -} } } } or { { { {+ + + [...]
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Page 62
Receiving Faxes 62 Receiving F axes Receiving a fax manually Activating TEL mode Set the fax machine to TEL mode by pressing { AUTO ANSWER } until the following is displayed. How to receive calls using the base unit 1 When the fax machine rings, press { { { { DIGITAL SP-PHONE } } } } or lift the handset and press { { { { TALK } } } } or { { { { SP-[...]
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Page 63
Receiving Faxes 63 Extension telephone If you use the fax machine with an extension telephone, you can receive fax documents using the extension telephone. You do not have to press { { { { FAX/START } } } } on the fax machine. Important: L L L L Use a touch tone telephone as the extension telephone and enter the fax activation code firmly. 1. When [...]
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Page 64
Receiving Faxes 64 Receiving a fax automatically Activating FAX ONLY mode 1 Set feature #77 to “ FAX ONLY ” (page 92). 2 Press { { { { AUTO ANSWER } } } } until the following is displayed. L The display will show the number of rings before the unit answers a call in FAX ONLY mode. 3 Press { { { {+ + + +} } } } or { { { {- - - -} } } } to change[...]
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Page 65
Receiving Faxes 65 Note: L The incoming message recording time can be changed (feature #10, page 88). L When the remaining time is low, erase unnecessary messages (page 75). L While an incoming call is being recorded, you can monitor it through the speaker. If this feature is not required, set feature #67 to off (page 91). How to receive calls When[...]
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Page 66
Distinctive Ring 66 Distinct ive Ring Using two or more phone numbers in a single telephone line The Distinctive Ring service is a service offered by your local telephone company. This service provides several telephone numbers for a single telephone line, and the ring pattern differs according to which telephone number the call was addressed to. O[...]
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Page 67
Distinctive Ring 67 If you use three or more phone numbers You may wish to use three or more phone numbers for a single telephone line to distinguish which number the call was addressed to. A different ring pattern must be assigned for each number. Example: Using three phone numbers To use one phone number for the fax, program the ring pattern assi[...]
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Page 68
Copying 68 Copy Making a copy 1 Adjust the width of the document guides to the size of the document. L Confirm that there is enough recording paper in the recording paper entrance. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document. STANDARD PRESS NAVI.[+ -] 3 If necessary, press { { { {+ [...]
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Page 69
Copying 69 Convenient way of c opying To enlarge a document 1. Press { { { {> > > >} } } } after step 4 on page 68. ZOOM 100% [+ -] <COLLATE> ) 2. Press { { { {+ + + +} } } } to select “ 150% ” or “ 200% ” , then press { { { { START } } } } . L The unit will only enlarge the centermost part of the document, printing it on [...]
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Page 70
Copying 70 To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. After step 4 on page 68, press { { { {> > > >} } } } 2 times. COLLATE OFF[+ -] <RESOLUTION> ) 2. Press { { { {+ + + +} } } } or { { { {- - - -} } } } repeatedly until the following is displayed. COLLATE O[...]
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Page 71
Greeting 71 Answering Dev ice Recording your own greeting message You can record your own greeting message for TAD/FAX mode. The recording time will be limited to 16 seconds. We recommend you record a massage less than 12 seconds in length to make it easier to receive faxes. Suggested message for TAD/FAX greeting: “This is (your name, business an[...]
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Page 72
Greeting 72 Erasing your own recorded greeting message 1 Set feature #77 to “ TAD/FAX ” (page 92) beforehand. 2 Press { { { { ERASE } } } } until the following is displayed. TAD GREETING PRESS SET 3 Press { { { { SET } } } } . ERASE GREETING? YES:SET/NO:STOP L To cancel erasing, press { { { { STOP } } } } . 4 Press { { { { SET } } } } . GREETIN[...]
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Memo Message 73 Memo Message Leaving a message for others or yourself To leave a private message for yourself or someone else, you can record a voice memo. This memo can be played back later, either directly or remotely. 1 Press { { { { RECORD } } } } . MEMO MESSAGE PRESS SET 2 Press { { { { SET } } } } . L A long beep will sound. MEMO RECORDING 3 [...]
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Incoming Messages 74 Incoming Mess ages Listening to recorded messages using the base unit When the unit has recorded new voice messages: – The PLAY MESSAGES indicator will flash. – The display will show the total number of recorded messages. Example: 02 – Slow beeps will sound if the message alert feature is activated (feature #42, page 90).[...]
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Incoming Messages 75 Erasing recorded messages To erase a specific message Press { { { { ERASE } } } } while listening to the message you want to erase. To erase all the messa ges Check that you have listened to all of the recorded messages. 1. Press { { { { ERASE } } } } . ALL MESSAGES PRESS SET 2. Press { { { { SET } } } } . ERASE MESSAGES? YES:S[...]
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Incoming Messages 76 Listening to recorded messages using the handset 1 Press { { { { PLAYBACK } } } } . Remote operation 12223 The voice guide will tell you the number of new messages and they will be played automatically. Voice guide example: “ 3 new messages. ” To repeat only the new messages: Press { { { { 4 } } } } . To listen to all the m[...]
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Remote Operation 77 Remote Operat ion Operating from a remote location You can call your unit from a remote location and access the answering device. Important: L L L L Program the remote operation ID beforehand (feature #11, page 88). L L L L Set the unit to TAD/FAX mode b efore going out (page 64). L L L L Use a touch tone telephone for remote op[...]
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Remote Operation 78 Other remote operations Erasing a specific message Press { { { {* * * *}{ }{ }{ }{ 4 } } } } while listening to the message you want to erase. Voice guide example: “ The message has been erased. ” L A long beep will sound. The unit will then play back the next message. Erasing all the messages Press { { { {* * * *}{ }{ }{ }{[...]
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Voice Mailbox 79 Voice Mailbo x How callers can leave you private messages This unit has two mailbox memories. Your caller can leave a private message in a specific mailbox. Only the person who knows the password can retrieve a message from a mailbox. This feature is useful when you share this unit with other people. To use a mailbox 1 Record your [...]
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Voice Mailbox 80 Recording your own mailbox greeting messages The recording time is limited to 16 seconds for each mailbox. Suggested message: “ This is (personal name). Please leave your name and message after the beep. ” 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Select a mailbox. For mailbox 1: Press { { { {# # # #} } [...]
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Page 81
Voice Mailbox 81 Listening to recorded messages using the base unit 1 Press { { { {> > > >} } } } 2 times. MAILBOX [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the desired mailbox number is displayed. Example: NEW MESSAGES MAILBOX2 [ ± ] 02 b PRESS REC/ERASE/PLAY 3 Press { { { { PLAY MESSAGE S } } } } . If you hav[...]
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Voice Mailbox 82 Listening to recorded messages using the handset 1 Press { { { { PLAYBACK } } } } . Remote operation 12223 2 Select a mailbox. For mailbox 1: Press { { { {* * * *}{ }{ }{ }{ 1 } } } } . For mailbox 2: Press { { { {* * * *}{ }{ }{ }{ 2 } } } } . 3 Enter the mailbox password (default setting “ 555 ” ). The voice guide will tell y[...]
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Voice Mailbox 83 Listening to recorded messages from a remote location 1 Call your unit from a remote touch tone telephone. 2 Press { { { {* * * *} } } } and the desired mailbox number ( { { { { 1 } } } } or { { { { 2 } } } } ) during TAD/FAX greeting playback. L If you have recorded your own mailbox greeting message, it will be played. 3 Enter the[...]
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Option 84 Option Transferring recorded messages to another telephone This feature allows your unit to call a designated telephone number each time an incoming voice message is recorded. You can retrieve the transferred message during the same call using the remote operation. Important: L L L L To use this feature, program the transfer telephone num[...]
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Option 85 To check the trans fer greeting messag e 1. Press { { { { MENU } } } } , { { { {# # # #}{ }{ }{ }{ 6 }{ }{ }{ }{ 1 } } } } . 2. Press { { { {+ + + +} } } } or { { { {- - - -} } } } to select “ CHECK ” . 3. Press { { { { SET } } } } . L The unit will play the message. 4. Press { { { { MENU } } } } . To erase your own transf er greeting[...]
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Features Summary 86 Programmabl e Features Programming The unit provides various programming features. Programming method for basic features 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Select the feature you wish to program. Press { { { {< < < <} } } } or { { { {> > > >} } } } until the desired feature [...]
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Features Summary 87 Programming method for advanced features 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed: ADVANCED MODE PRESS SET 3 Press { { { { SET } } } } . 4 Select the feature you wish to program. Press { { { {<[...]
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Features Summary 88 Basic features Code #01: Setting th e date and time SET DATE & TIME PRESS SE T See page 31 f or details . Code #02: Settin g yo ur logo YOUR L OGO PRESS SE T See page 32 f or details . Code #03: Setting your fax number YOUR F AX NO. PRESS SE T See page 34 f or details . Code #04: Printing the sending report SENDIN G REP ORT [...]
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Features Summary 89 Adv anced f eatures Code #22: Setting th e journal report to print automatically AUTO JO URNAL MODE=O N [ ± ] ON (default) : The unit will print the journal repor t automatically after e very 30 new f ax communications (page 56). OFF: The unit will not print the jour nal repor t, but keep records of the last 30 f ax communicati[...]
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Features Summary 90 Code #36: Receiving oversized documents RCV REDU CTI ON MODE=9 2% [ ± ] If the size of the document sent b y the other par ty is as large as, or larger than the recording paper , the unit can reduce the document and print it. Select the desired reduction rate . Code #39: Changing the display contrast LCD CONT RAS T MODE=N ORM A[...]
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Features Summary 91 Code #47: Setting th e fax vo ice guidance FAX GUI DANCE MODE=O N [ ± ] If you wis h to hear voice gui dance, activ ate this feature . ON (default) : Y ou will hear v oice guidance . OFF: Deactivates this f eature. ERR OR: T o hear the voice guidan ce only when f ax transmission/reception f ails. Code #51: Setting the mailbox 1[...]
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Features Summary 92 Code #76: Setting th e connecting ton e CONNEC TIN G TONE MODE=O N [ ± ] If you often hav e trouble when sending a f ax, this feature allows you to hear connecting tones; f ax tone, ring back tone and busy tone . Y ou can confirm the status of the other par ty ’ s ma chine . L If the ring back tone continues , the other par t[...]
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Error Messages 93 For Fax Advantage assistance, call 1-800-435-7329. Help Reports If your unit cannot send a fax, check the following: – The number you dialed is correct. – The other party ’ s machine is a fax machine. If the problem remains, correct it by following the communication message printed on the sendin g and journal reports (page 5[...]
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Error Messages 94 For Fax Advantage assistance, call 1-800-435-7329. Display If the unit detects a problem, one or more of the following messages will appear on the display. Base unit CALL SERVICE CALL SERVICE2 L There is something wrong with the unit. Contact our service personnel. CHECK DOCUMENT L The document was not fed into the unit properly. [...]
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Err or Mess ages 95 F or F ax Advantage assistance , call 1-800-435-7329. MESSAG E FUL L L There is no room left in memory to record a voi ce message. Eras e unnecessar y messages (page 75, 76, 81). MODEM ER ROR L There is something wrong with the modem circuit. Contact our service personnel. J NO FAX RE PLY L The other par ty ’ s fa x machin e i[...]
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Frequently Asked Questions 96 For Fax Advantage assistance, call 1-800-435-7329. Frequently A sked Question s When a function does not work, check here General I cannot make and receive calls. L The power cord or telephone line cord is not connected. Check the connections. L If you used a splitter to connect the unit, remove the splitter and connec[...]
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Frequently Asked Questions 97 F or F ax Advantage assistance , call 1-800-435-7329. While having an intercom call, the intercom call stops and the u nit star ts to ring. L Someone is calling y ou from outside. Press { TA L K } , { SP-P HONE } or { DIGI T AL SP-PHONE } to ans wer the outside call. Cordl ess handset The handset do es not work. L Make[...]
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Frequently Asked Questions 98 For Fax Advantage assistance, call 1-800-435-7329. Fax – sending I cannot send documents. L The other party ’ s fax machine is busy or has run out of recording paper. Try again. L The other party ’ s machine is not a fax machine. Check with the other party. L The other party ’ s fax machine rings too many times[...]
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Frequently Asked Questions 99 For Fax Advantage assistance, call 1-800-435-7329. L You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as “ Hammermill Jet Print ” for clearer printing. I cannot receive documents by pressing * * * * #9 on the handset. L Y[...]
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Frequently Asked Questions 100 For Fax Advantage assistance, call 1-800-435-7329. Answering device I cannot retrieve recorded messages from a remote location. L Press the remote operation ID correctly and firmly (page 77). Messages in the mailbox do not play back. L The mailbox password is wrong. Enter the correct password. – For mailbox 1 passwo[...]
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Replacement 101 For Fax Advantage assistance, call 1-800-435-7329. Replacemen t Ink film Replacement film Model No. KX-FA53 (1 roll) or KX-FA55 (2 rolls): Each roll prints about 150 letter- sized pages. See page 10 for accessory information. 1 Open the front cover by pulling up the center part. 2 Release the back cover by pushing the back cover ope[...]
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Replacement 102 For Fax Advantage assistance, call 1-800-435-7329. 7 Turn the “ T ” shaped gear (blue) in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 8 Close the back cover securely by pushing down on the dotted area at both ends ( 1 ). Close the front cover securely ( 2 ). L The foll[...]
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Jams 103 For Fax Advantage assistance, call 1-800-435-7329. Jams Recording paper jam When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED 1 Open the front cover by pulling up the center part. 2 Release the back cover by pushing the back cover open button (green) on the right side of the unit. OR Release [...]
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Jams 104 For Fax Advantage assistance, call 1-800-435-7329. 5 Turn the “ T ” shaped gear (blue) in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 6 Close the back cover securely by pushing down on the dotted area at both ends ( 1 ). Close the front cover securely ( 2 ). 7 Remove the reco[...]
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Jams 105 For Fax Advantage assistance, call 1-800-435-7329. When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper. Press { { { { SET } } } } to clear the message. Tension plate { SET }[...]
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Jams 106 F or F ax Advantage assis tance, call 1-800-435-7329. Document jams – sending 1 Open the front cov er by pull ing up the center par t. Remov e the jammed document carefully . 2 Close the front cov er securely . Note: L Do not pull out the jammed paper f orcibly before opening the front cov er . Center part Front cover Jammed document Fro[...]
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Battery 107 For Fax Advantage assistance, call 1-800-435-7329. Batter y Replacing the handset battery Replace the battery with a new Panasonic rechargeable battery Model No. P-P51 1 . See page 10 for accessory information. 1 Press the notch on the handset cover firmly and slide it as indicated by the arrow. 2 Remove the old battery. Insert the new [...]
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Cleaning 108 For Fax Advantage assistance, call 1-800-435-7329. Cleaning Document feeder Clean the document feeder in the following cases: – If misfeeding of the document occurs frequently. – If smudges or black/white lines appear on the original document when transmitting or copying. 1 Disconnect the power cord and the telephone line cord. 2 O[...]
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Cleaning 109 For Fax Advantage assistance, call 1-800-435-7329. Thermal head If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. 1 Disconnect the power cord and the telephone line cord. 2 Open the front cover by pulling up the center part. [...]
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Cleaning 110 For Fax Advantage assistance, call 1-800-435-7329. 6 Replace the ink film. Turn the “ T ” shaped gear (blue) in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 7 Close the back cover securely by pushing down on the dotted area at both ends ( 1 ). Close the front cover securel[...]
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Printed Reports 111 General In formation Reference lists and reports You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming feature s (page 88 to page 92). Telephone number list: provides you with names and telephone numbers which are stored in t[...]
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Caller IQ Feature 112 Caller IQ Fea ture openLCR service for the Caller IQ feature This unit is compatible with service provided by openLCR. L L L L If you have any questions regarding the openLCR service, call openLCR ’ s customer service department at 1-866-openLCR (1-866-673-6527). L L L L NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR[...]
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Caller IQ Feature 113 To turn the Caller IQ feature from ON to OFF using the base unit 1 Press { { { { CALLER IQ } } } } . CALLER IQ PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed or press { { { { 0 } } } } . TO DISABLE IQ PRESS “ 3 ” , SET 3 Press { { { { 3 } }[...]
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Caller IQ Feature 114 To turn the Caller IQ feature from OFF to ON using the base unit 1 Press { { { { CALLER IQ } } } } . CALLER IQ PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed or press { { { { 0 } } } } . TO ENABLE IQ PRESS “ 1 ” , SET 3 Press { { { { 1 } } [...]
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Caller IQ Feature 115 L If the display shows the following, the unit was unable to download from openLCR. Download incomplete. Try again. Try downloading manually again. L If the display shows the following, the unit was unable to download an entry in the directory, because the directory memory is full. Download incomplete. Directory full. Erase un[...]
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Caller IQ Feature 116 During download L The CALLER IQ indicator will flash and the display will show the following. DOWNLOADING L During downloading, you cannot do other operations such as making/answering a call or sending/receiving a document. L Depending on where you live, the call for downloading may be a long distance call and will take about [...]
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Caller IQ Feature 117 3 Follow the voice prompt to start downloading. L When the downloading starts, the display will show the following. Download in process. Please wait. L After downloading starts, the handset must be off-hook. DO NOT PLACE the handset on the base unit (placing the handset on the base unit will terminate the download process). DO[...]
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Caller IQ Feature 118 Viewing information using the handset 1 Press { { { { CALLER IQ } } } } . Press “ 1 ” or “ # ” . 1:View Info. #:Get new Info. 2 Press { { { { 1 } } } } . L The items of information which you selected on the web are displayed. Example: 1:Weather 2:Lottery 3:Stock 3 Select the desired information by pressing { { { { 1 } [...]
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Specifications 119 Specificat ions Technical data about this product Base unit Handset *1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and capability of the other party ’ s machine. *2 Transmission speed is based upon the ITU-T No. 1 Test Chart and original mode. If the capability of the other p[...]
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Specifications 120 Paper spec ifications Note for recording paper : L Do not use the following types of paper: – Paper with a cotton and/or fiber content that is over 20%, such as letterhead paper or paper used for resumes – Extremely smooth or shiny paper, or paper that is highly textured – Coated, damaged or wrinkled paper – Paper with ir[...]
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FCC and Other Information 121 FCC and Other Information FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other in formation, a product identifier in the format US:ACJ----------. If requested, this number must be pro[...]
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FCC and Other Information 122 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable pro tection against harmful inte rference in a residential installation. This equipment ge nerates, uses, and can radiate radio fre[...]
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Warranty 123 Warrant y Limited Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC DIVISION OF MATSUSHITA CORPORATION OF AMERICA ELECTRIC OF PUERTO RICO, INC., One Panasonic Way, Ave. 65 de Infanter í a, Km. 9.5 Secaucus, New Jersey 07094 San Gabriel Industrial Park, Carolina, Puerto Rico 00985[...]
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Warranty 124 Some states do not allow the e xclusion or limitation of incidental o r consequential damages, o r limitations on how long an implied warranty lasts, so the exclusions ma y not apply to you. This warranty gives yo u specific legal rights and you may also have o ther rights which vary from state to state. If a problem with this product [...]
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Cust omer Services 125 Cust omer Se rvi ces Customer Ser vices director y T o obt ain service or technical assistance during the warranty peri od, please contact:1-8 00-HELP-F AX (1-800-435-7329) , Monda y-Frid ay 9am-8p m EST . T o obt ain support or ser vice after the warranty has expired , please contact: 1-900-555-P ANA (1-900-555-7262) f or su[...]
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Index 126 Index Program index Basic feature #01 Date and time .................................... 31 #02 Your logo ........................................... 32 #03 Your fax number ............................... 34 #04 Sending report ............................ 56, 88 #06 TAD ring setting .......................... 65, 88 #06 FAX ring setting .[...]
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Inde x 127 Inde x A Accessor ies................................................ 9 Belt clip .................................................. 19 Legal paper tra y .................................... 16 Metal recording paper guide.................. 17 P aper tra y .............................................. 16 Auto ta lk f eature .............[...]
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Page 128
Index 128 N Navigator directory Making a phone call .............................. 47 Selecting characters ........................ 33, 41 Sending faxes........................................ 58 Storing ................................................... 41 O Overs eas mode (Feature #23) ................. 89 P Pager call (Feature #70) ............[...]
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129 Answering device remote operation 1. Call your unit. 2. Press the remote operation ID during the greeting message. 3. Press the remote command key. L To record a message in a mailbox, call your unit, press * and the mailbox no. (1 or 2), then leave a message. L To retrieve messages f rom a mailbox, call your unit, press * and the mailbox no. ( [...]
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PFQX1 758ZB CM0602DT10 92 Panasonic F AX ADV ANT AGE PROGRAM Panasonic Consumer Electronics Company , Division of Matsushita Electric Corporation of America One Panasonic W ay , Secaucus, New Jersey 07094 Panasonic Sales Company , Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carol[...]