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Panasonic KX-HGW200 manual

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Table of contents for the manual

  • Page 1

    PLEASE READ BEFORE USE AND SAVE. Panasonic World Wide Web Address: http://www.panasonic.com for customers in the USA or Puerto Rico Broadband Networking Gateway Operating Instructions Model No. KX-HGW200 PQQX12817ZA 1-P29 01.3.8 3:17 PM y[W 1[...]

  • Page 2

    Thank you for purchasing the Panasonic KX-HGW200. Attach your purchase receipt here. For your future reference Serial No. Date of purchase (found on the rear side of the unit) Name and address of dealer Please read IMPORTANT SAFETY INSTRUCTIONS on page 62 before use. Read and understand all instructions. 2 Before Initial Use PQQX12817ZA 1-P29 01.[...]

  • Page 3

    3 For assistance, please call: 1-800-272-7033 ≥ NetWare ® , Novell ® and IPX TM are trademarks or registered trademarks of Novell, Inc. ≥ Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation. ≥ Ethernet is a registered trademark of Xerox Corporation. ≥ Apple ® , AppleTalk ® , EtherTalk ® , Lo[...]

  • Page 4

    Table of Contents 4 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Included Accessories . . . . . . . . . . . . . . . . . . . . . 9 Part Names[...]

  • Page 5

    5 For assistance, please call: 1-800-272-7033 Useful Information Restarting the KX-HGW200 . . . . . . . . . . . . . . . . . 46 To Initialize the KX-HGW200 . . . . . . . . . . . . . . . . . . . . . . . 46 To Restart the KX-HGW200 . . . . . . . . . . . . . . . . . . . . . . . . 46 Web Browser Setting for Proxy Server Use . . . . 47 For Windows . . . [...]

  • Page 6

    Overview 6 Features The main features of the KX-HGW200 are described as follows: Networking For Home Network The KX-HGW200 has three types of network interface: HomePNA 2.0, 10 Base-T Ethernet and wireless. It supports AppleTalk ® network system (EtherTalk ® interface network), TCP/IP and IPX TM (Novell ® ) protocols simultaneously. ≥ HomePNA [...]

  • Page 7

    Installation 7 For assistance, please call: 1-800-272-7033 “ Internet Sharing The KX-HGW200 has an interface to the Internet (TO MODEM port). This interface enables you to connect to the Internet via a cable/xDSL modem with category 5 straight cable. All users can have an Internet access simultaneously via a single IP (Internet Protocol) address.[...]

  • Page 8

    8 System Requirements To set up the KX-HGW200, the computer with which you choose to configure it must meet the requirements below. “ Overview Operating System Interface* RAM Protocol Web Browser Microsoft ® Windows ® 95 operating system Microsoft ® Windows ® 98 operating system Microsoft ® Windows ® 2000 operating system Microsoft ® Wind[...]

  • Page 9

    Installation 9 For assistance, please call: 1-800-272-7033 Included Accessories For extra orders, call 1-800-332-5368. ≥ If any items are missing or damaged, check with the place of purchase. ≥ The order numbers listed above are subject to change without notice. ≥ Save the original carton and packing materials for future shipping and transpor[...]

  • Page 10

    10 Part Names INTERNET ETHERNET HomePNA POWER KX-HGW200 WIRELESS Remove the cover by sliding it up while pressing the arrow mark. Cover ( ☞ p. 46) Arrow mark CLEAR SETTING button ( ☞ p. 46) RESET button ( ☞ p. 46) INTERNET indicator ( ☞ p. 11) ETHERNET indicator ( ☞ p. 11) HomePNA indicator ( ☞ p. 11) POWER indicator ( ☞ p. 11) Stand [...]

  • Page 11

    Installation 11 For assistance, please call: 1-800-272-7033 LED Light Color Indicates INTERNET INTERNET ETHERNET ETHERNET HomePNA WIRELESS (option) POWER POWER POWER POWER POWER Green Green (Blinking) Green Green (Blinking) Green Green Green Green (Blinking fast) Green (Blinking slowly) Red Red (Blinking) The KX-HGW200 is turned on and successfully[...]

  • Page 12

    12 Setup Cable/xDSL modem Category 5 straight cable T elephone ( ‘ p. 16) T elephone jack AC adaptor T elephone line cord Power outlet Cable/xDSL modem connection ( ‘ p. 14) Power source ( ‘ p. 19) Wireless network HomePNA phone line network ( ‘ p. 15) Ethernet connection ( ‘ p. 17, 18) Optional wireless card (KX-HGC200) T elephone jack T[...]

  • Page 13

    Installation 13 For assistance, please call: 1-800-272-7033 “ How the KX-HGW200 Works Your current setup without the KX-HGW200 Internet and home network with the KX-HGW200 Before installing the KX-HGW200 ≥ The computer communicates with your ISP through cable/xDSL modem. ≥ Then the computer sends your account information to your ISP, and the [...]

  • Page 14

    14 Preparation Before starting to install the KX-HGW200, make sure that you have everything below and all the devices are turned off. ≥ A Windows or Macintosh computer with web browser software*, a network card (Ethernet, HomePNA or wireless card) and TCP/IP installed. ≥ A cable/xDSL modem with a cable ≥ An Internet access account and informa[...]

  • Page 15

    Installation 15 For assistance, please call: 1-800-272-7033 “ Connecting the KX-HGW200 to a Home Network To connect computers using the HomePNA: 1 Make sure the computer is turned off. 2 Connect the telephone line cord (included accessory) to the LINE jack on the KX-HGW200. Connect the other end of the telephone line cord to the wall mounted sing[...]

  • Page 16

    16 “ Setup 3 Connect the computer to the wall mounted single-line telephone jack. For more detailed information, refer to the HomePNA card manual. 4 If you are thinking of attaching a telephone to the KX-HGW200, follow the steps below ( a , b and c ). If not, skip these steps. a: Connect the end of the telephone line cord to the PHONE jack on the[...]

  • Page 17

    Installation 17 For assistance, please call: 1-800-272-7033 “ To connect a computer directly to the KX-HGW200: 1 Make sure the computer is turned off. 2 Set the HUB/PC switch on the KX-HGW200 to PC. 3 Connect the category 5 straight cable to TO COMPUTER/ETHERNET HUB port of the KX-HGW200. 4 Connect the other end of the category 5 straight cable t[...]

  • Page 18

    18 “ Setup To connect an Ethernet Hub to the KX-HGW200: If you are not currently using an Ethernet hub to network more than one computer, please skip this page. 1 Make sure the computers and other devices connected to the Ethernet Hub are turned off. 2 Set the HUB/PC switch of the KX-HGW200 to HUB. 3 Connect the category 5 straight cable to TO CO[...]

  • Page 19

    Installation 19 For assistance, please call: 1-800-272-7033 Turning on the Devices After all connections have been made, all the devices should be turned on following the steps below. Make sure all the devices in your home network including the modem and the Ethernet Hub are turned off. 1 Turn on the cable/xDSL modem. ≥ After turning it on, leavi[...]

  • Page 20

    20 Configuring the Computer After completing the connections (p. 14 – 19), to use the DHCP server function of the KX-HGW200, it is necessary to set up each computer. Follow the steps below to set up the computers. Setup of a Microsoft ® Windows ® Computer The steps below are for Windows 98. 1 Turn on the computer. 2 From the Start menu, select[...]

  • Page 21

    Installation 21 For assistance, please call: 1-800-272-7033 “ 4 Select TCP/IP that is associated with your network card and click [Properties] in the Network dialog box. 5 Click the IP Address tab in the TCP/IP Properties dialog box. Please make note for future reference ✎ Memo 1 (See p. 32) If Obtain an IP address automatically is selected, ch[...]

  • Page 22

    22 “ Configuring the Computer 6 Select Obtain an IP address automatically . 7 Click Gateway tab. 8 Make sure nothing is entered into the Installed gateways data setting field. If any numbers or characters appear, record them, then remove them. To remove them, select the numbers or characters, and then click [Remove] . Installed gateways data se[...]

  • Page 23

    Installation 23 For assistance, please call: 1-800-272-7033 “ 9 Click the DNS Configuration tab. 10 Select Disable DNS . 11 Click [OK] . The Network dialog box appears. Please make note for future reference ✎ Memo 5 (See p. 32) If the data field has already been filled, record the parameters first. Record the DNS here. Domain: DNS server: ([...]

  • Page 24

    24 “ Configuring the Computer 12 Click Identification tab. 13 Enter the name of the computer into the Computer name data field. 14 Click [OK] . The System Settings Change dialog box appears. 15 Click [Yes] and restart the computer. Your computer will be able to obtain an IP address from the KX-HGW200. ≥ The setup of the computer has been com[...]

  • Page 25

    Installation 25 For assistance, please call: 1-800-272-7033 “ Setup of a Macintosh ® Computer The steps below are for Mac ® OS 9.0 operating system software. 1 Turn on the computer. 2 From the Apple menu, select Control Panels and TCP/IP . 3 Select Ethernet from the Connect via pop-up menu. Please make note for future reference ✎ Memo 1 (See [...]

  • Page 26

    26 “ Configuring the Computer 4 Select Using DHCP Server from the Configure pop-up menu. 5 Click the close button. The dialog box below appears. 6 Click [Save] . Your computer will be able to obtain an IP address from the KX-HGW200. ≥ The setup of the computer has been completed. Set up the other computers in the home network in the same mann[...]

  • Page 27

    Installation 27 For assistance, please call: 1-800-272-7033 Information: You can change the password on the KX-HGW200 administration web screen. See p. 38 for more detailed information. Confirmation of the Setup “ Confirmation of the Home Network Setup The KX-HGW200 has a built-in http server function. If you can access its home page screen, th[...]

  • Page 28

    28 “ Confirmation of the Setup 5 Click [OK] . The home page screen on the KX-HGW200 appears. ≥ The home network setup is completed. If the above screen does not appear: Reenter the password “KX-HGW” in the password field. Information: For more details about the web screens, see “About the KX-HGW200 Administration Web Screen” on p. 30.[...]

  • Page 29

    Installation 29 For assistance, please call: 1-800-272-7033 Internet Configuration and Confirmation Internet Configuration Some carriers or ISPs (Internet Service Providers) require you to enter the parameters for your Internet connection. These parameters should be collected and noted using the following Quick Prep Sheet or by using the steps o[...]

  • Page 30

    30 About the KX-HGW200 Administration Web Screen Configuration: 1 Basic Setup : Allows you to set the basic parameters used to access the Internet 2 Additional Setup : Allows you to set up the home network and set the additional parameters used to access the Internet System Commands: 3 Ping : Allows you to confirm if a device with an IP address i[...]

  • Page 31

    31 For assistance, please call: 1-800-272-7033 Using the Web Screen Setting Up the Parameters “ Basic Setup Some carriers or ISPs (Internet Service Providers) require you to enter several network parameters for Internet connection. These parameters should be collected and noted using the following Quick Prep Sheet or by using the steps on pages 2[...]

  • Page 32

    32 “ Setting Up the Parameters Instructions for the data fields Unless the ISP requires you to enter the parameters, leave these data fields blank. When the ISP uses the DHCP server function, basically no settings of the parameters are needed except for the entry of the Device Name. Select the DHCP radio button according to the check mark in th[...]

  • Page 33

    33 For assistance, please call: 1-800-272-7033 Using the Web Screen “ Additional Setup The Additional Setup screen allows you to set the home network parameters and additional parameters used to access the Internet. To change the home network settings, follow the steps below. 1 Click [AdditionalSetup] on the KX-HGW200 administration web screen. [...]

  • Page 34

    34 “ Setting Up the Parameters ≥ IP Address ≥ Netmask Enter the local IP address of the KX-HGW200 in this data field. The default parameter is “192.168.0.254”. If you change this IP address, change the gateway address in each computer (p. 53 or 55) and change the proxy server setting of the web browser (p. 47 or 49) in each computer if n[...]

  • Page 35

    35 For assistance, please call: 1-800-272-7033 Using the Web Screen Port Forwarding The Port Forwarding table allows you to control the access from the Internet to the home network. The Protocol, Forwarding Port and Forwarding IP Address can be specified in the table below. Note: Setting the table may pose a security risk because the unknown packe[...]

  • Page 36

    36 Using the Functions Ping The Ping function allows you to confirm if a device over the Internet or on the home network is successfully linked to your KX-HGW200 on the TCP/IP network. When a device is connected correctly and the power to the device is on, a “Success!” message appears on the display. 1 Click [Ping] on the KX-HGW200 administrat[...]

  • Page 37

    37 For assistance, please call: 1-800-272-7033 Using the Web Screen “ Restart The Restart function allows you to restart the KX-HGW200. All the parameters of the KX-HGW200 are preserved. 1 Click [Restart] on the KX-HGW200 administration web screen. The screen below appears. 2 Click [RestartNow ! ] . The KX-HGW200 restarts. Clear Setting The Cl[...]

  • Page 38

    38 “ Using the Functions Change Password The Change Password function allows you to change the password (p. 27) of the KX-HGW200. 1 Click [ChangePassword] on the KX-HGW200 administration web screen. The screen below appears. 2 Enter a new password into the New password text field (up to 15 digits) and retype the new password in the Retype new p[...]

  • Page 39

    39 For assistance, please call: 1-800-272-7033 Using the Web Screen “ Firmware Upgrade The Firmware Upgrade function allows you to install new KX-HGW200 software. After the software has been updated, all the parameters of the KX-HGW200 are preserved. To update the latest software, follow the steps below. 1 Click [FirmwareUpgrade] on the KX-HGW20[...]

  • Page 40

    “ Using the Functions 5 The selected file name appears in the Filename field of the Firmware Upgrade web screen. If you already know the new software file name, you can type it into the filename field directly. 6 Make sure the new software file name is selected and click [Upgrade] . 7 Click [RestartNow ! ] to restart the KX-HGW200. The K[...]

  • Page 41

    41 For assistance, please call: 1-800-272-7033 Using the Web Screen “ PPPoE Connection The PPPoE Connection command allows you to manually initiate/stop your KX-HGW200 PPPoE connection to the ISP. Depending on the PPPoE connection status, two different kinds of web screens appear. You can initiate/stop the PPPoE connection by clicking the button [...]

  • Page 42

    42 “ Using the Functions Status The Status function allows you to view the KX-HGW200 serial number, the hardware and software version information and the device status of the KX-HGW200. This information may be helpful if you need to contact the Panasonic customer service center for assistance with the KX-HGW200. 1 Click [Status] on the KX-HGW200 [...]

  • Page 43

    43 For assistance, please call: 1-800-272-7033 Using the Web Screen “ User Registration The User Registration function allows you to connect to the web site for registration. To help you register, the KX-HGW200 collects and displays the hardware and software information of your KX-HGW200. You do not have to register the information of a particula[...]

  • Page 44

    44 “ Using the Functions Support The Support function allows you to connect to the Panasonic support web site and to transmit the KX-HGW200’s hardware and software information to the support team for assistance. You do not have to register the information of a particular item if you don’t want to. 1 Click [Support] on the KX-HGW200 administra[...]

  • Page 45

    45 For assistance, please call: 1-800-272-7033 Using the Web Screen Help The Help function provides you with instructions for each function of the KX-HGW200 administration web screen. 1 Click [Help] on the KX-HGW200 administration web screen. The screen below appears. 2 Select the text you want to explore. PQQX12817ZA P30-45 01.3.8 3:21 PM y[W 45[...]

  • Page 46

    46 Restarting the KX-HGW200 The KX-HGW200 has two buttons inside the cover. These two buttons are used to initialize or restart the KX-HGW200. To Initialize the KX-HGW200 When you do not remember the KX-HGW200 password (p. 27) or when you need to clear all the parameters of the KX-HGW200, press and hold the CLEAR SETTING button for a few seconds. T[...]

  • Page 47

    For assistance, please call: 1-800-272-7033 Useful Information 47 Web Browser Setting for Proxy Server Use “ Some ISP’s WWW (World Wide Web) sites are connected to the web browser via a proxy server. The KX-HGW200’s administration web screens cannot be connected to the web browser via the proxy server. In such a case, change the browser setti[...]

  • Page 48

    48 “ Web Browser Setting for Proxy Server Use 5 In the Local Area Network [LAN] Settings dialog box, confirm if the Use a proxy server check box is checked or not. 6 Enter “192.168.0.254” (default local IP address of the KX-HGW200) into the Do not use proxy server for addresses beginning with data field. ≥ When you change the local IP add[...]

  • Page 49

    For assistance, please call: 1-800-272-7033 Useful Information 49 “ For Macintosh The steps below are for Internet Explorer 5.01. 1 Start up the web browser. 2 From the Edit menu, select Preferences... . The Internet Explorer Preferences dialog box appears. 3 Select Proxies from the list. Select Proxies . (Continued “ ) PQQX12817ZA P46 - 58 01.[...]

  • Page 50

    “ Web Browser Setting for Proxy Server Use 50 4 Confirm if the Web Proxy check box is checked. 5 Click [OK] . If the check box is checked , enter “192.168.0.254” (default local IP address of the KX-HGW200) into the data field at the bottom of the dialog box. ≥ When you change in the local IP address of the KX-HGW200, enter the IP address [...]

  • Page 51

    For assistance, please call: 1-800-272-7033 Useful Information 51 Setting the Static Network Parameters “ Every computer in a TCP/IP network, including the KX-HGW200, needs to have an IP address. The KX-HGW200 is preset to assign a local IP address to each computer in a home network using the DHCP server function. This type of network is called a[...]

  • Page 52

    52 “ Setting the Static Network Parameters Setup of a Windows Computer The steps below are for Windows 98. 1 Turn on the computer. 2 From the Start menu, select Settings and click Control Panel . 3 Double-click the Network icon. The Network dialog box appears. 4 In the Network dialog box, select the TCP/IP that is associated with your network car[...]

  • Page 53

    For assistance, please call: 1-800-272-7033 Useful Information 53 “ 7 Enter a local IP address for the the computer (i.e, 192.168.0.50) and the Subnet mask in the appropriate data field. ≥ The subnet mask is normally entered as “255.255.255.0”. If you intend to access the web screen of the KX-HGW200, you should make this parameter the same[...]

  • Page 54

    54 “ Setting the Static Network Parameters 11 Click the DNS Configuration tab. 12 Select Enable DNS . 13 Enter the DNS server address into the DNS Server Search Order address field and click [Add] . 14 Click [OK] . The System Settings Change dialog box appears. 15 Click [Yes] and restart the computer. PQQX12817ZA P46 - 58 01.3.8 3:22 PM y[W 54[...]

  • Page 55

    For assistance, please call: 1-800-272-7033 Useful Information 55 “ Setup of a Macintosh Computer The steps below are for Mac OS 9.0. 1 Turn on the computer. 2 From the Apple menu, select Control Panels . 3 From the Control Panels menu, select TCP/IP . The TCP/IP dialog box appears. 4 Select Ethernet from the Connect via pop-up menu. 5 Select Man[...]

  • Page 56

    56 “ Setting the Static Network Parameters 7 Click the close button. The dialog box below appears. 8 Click [Save] . 9 Restart the computer. PQQX12817ZA P46 - 58 01.3.8 3:22 PM y[W 56[...]

  • Page 57

    For assistance, please call: 1-800-272-7033 Useful Information 57 Wall Mounting “ The KX-HGW200 can be mounted on a wall. 1 Remove the stands. 2 Secure the cables to the KX-HGW200 using the hook. 3 Install the two screws (included accessories) into the wall using the wall template on the next page. KX-HGW200 WAN LAN HOME PNA WIRELESS POWER Hook N[...]

  • Page 58

    58 “ Wall Mounting 4 Mount the unit on the screws, then slide it down. 6.3 z (16 cm) Wall Template 6.3 q (16 cm) PQQX12817ZA P46 - 58 01.3.8 3:22 PM y[W 58[...]

  • Page 59

    For assistance, please call: 1-800-272-7033 Appendix 59 Troubleshooting “ Problem “The system has detected a conflict for IP address with the system having hardware address XX:XX:XX:XX:XX:XX” or “Another device on your TCP/IP Internet, which has the physical address XX:XX:XX:XX:XX:XX, is currently using the same IP address (XXX.XXX.XXX.XXX[...]

  • Page 60

    60 “ Troubleshooting Problem You do not remember the home side IP address of the KX-HGW200. You do not remember the password (p. 27) to use the KX-HGW200 administration web screens. Microsoft ® Netmeeting ® conferencing software does not work. The Ethernet network does not work and the ETHERNET indicator on the KX-HGW200 is not lit. When you cl[...]

  • Page 61

    For assistance, please call: 1-800-272-7033 Appendix 61 Specifications Interface: One 10 Base-T RJ-45 connector for cable modem/xDSL modem for WAN One 10 Base-T Ethernet RJ-45 connector for LAN One RJ-11 single telephone line jack for HomePNA One external telephone line jack One wireless PC card slot LED Display: Power Link and Activity for Intern[...]

  • Page 62

    62 Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1 1. Read and understand all instructions. 1 2. Follow all warnings and instructions marked on this unit. 1 3. Unplug this unit from AC outlets before cleaning. Do not use liquid [...]

  • Page 63

    For assistance, please call: 1-800-272-7033 Appendix 63 FCC and Other Information “ If requested by the telephone company, inform them as follows: FCC Registration No. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (found on the rear side of the unit) Ringer Equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 64

    “ FCC and Other Information 64 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio fre[...]

  • Page 65

    For assistance, please call: 1-800-272-7033 Appendix 65 Index “ AC Adaptor ........................................ 9, 19 AC Name ............................................... 32 AC plug.................................................. 19 Access Concentrator Name ................. 32 account .................................................. 1[...]

  • Page 66

    “ Index 66 LAN port .......................................... 17, 18 LINE jack ......................................... 10, 15 local IP address ............................... 51, 55 MacTCP .................................................. 8 Name server addr.................................. 26 Netmask .........................................[...]

  • Page 67

    Appendix 67 For assistance, please call: 1-800-272-7033 wall template ......................................... 58 Web Browser ................................. 7, 8, 29 web browser software ........................... 14 Windows ® 2000 ....................................... 8 Windows ® 95 .......................................... 8 Windows ® [...]

  • Page 68

    ≥ Panasonic Servicenters are listed in the servicenter directory. ≥ Call 1-800-272-7033 for the location of an authorized servicenter. ≥ After the limited warranty, please contact our Continued Services Technical Support Line at 1-900-555-PANA (1-900-555-7262). If you have difficulty reaching this number, it may be blocked by your phone compa[...]