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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-NCP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
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Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-NCP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic KX-NCP should contain:
- informations concerning technical data of Panasonic KX-NCP
- name of the manufacturer and a year of construction of the Panasonic KX-NCP item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic KX-NCP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic KX-NCP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic KX-NCP.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic KX-NCP item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Communication Assistant Server Quick Reference Guide Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. In this manual, the suffix of each model number is omitted (e.g., KX-NCP500 NE ). Model No. KX-NCP Series KX-TDE Series[...]
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Page 2
Introduction Communication Assistant (CA) Server is a program to manage users and the operation of CA Client . CA Web Manager is a web client used to control CA Server settings from any computer on the PBX’s network. About the Quick Reference Guide This Quick Reference Guide is designed to serve as an overview of the features, setup and installat[...]
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Page 3
• Intel, Celeron and Pentium are trademarks of Intel Corporation in the U.S. and other countries. • All other trademarks identified herein are the property of their respective owners. • Microsoft product screen shots reprinted with permission from Microsoft Corporation. Notice • The use of this Software may be limited under the terms of the[...]
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Page 4
Table of Contents 1 Specifications .. .........................................................................................5 1.1 Overview .. ..........................................................................................................................5 1.2 CA Web Manager Features .. ..................................................[...]
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Page 5
1 Specifications 1.1 Overview The functionality of CA Server CA Server is an application that is installed on a computer on your PBX's network. When CA Client users log in to the CA Server (instead of directly to the PBX), the following functions become available: • The maximum number of simultaneous CA Client users is increased. For more in[...]
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Page 6
Example of CA Server Network Features IP Network PBX A CA Client Basic/Pro User CA Client Basic/Pro User CA Operator Console with Network Activation Key CA Client Pro User with Network Activation Key CA Server A PBX B CA Server B View presences and contact lists of users on other networks T ransfer calls to users on other networks PBX System Alarm [...]
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Page 7
User Profile You can set user profile information for PBX extensions. Contact information, voice mail settings, and CA Client function settings for each extension can be set. User information can be imported from or exported to a CSV file. Note If a CA Client user’s login password becomes locked, they will not be able to log in to CA Server until[...]
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Page 8
Conditions • CA Client users can use CA Server features only when the computer installed with CA Server is turned on and the CA Server program is running. • When running, CA Server prevents computer shutdown procedures. The computer running CA Server cannot be shut down until the CA Server program is terminated. • For security reasons, CA Web[...]
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Page 9
2 System Connection Diagram The figure below illustrates an example network setup using CA Server. LAN/Internet Other Connections 1 2 3 4 5 7 8 9 6 6 10 Remote Office Telephone Company Panasonic PBX CA Server Panasonic Network Camera Voice Processing System PC running CA Client Proprietary Telephone or Single Line Telephone Doorphone and Door Opene[...]
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Page 10
3 System Requirements The tables below summarise the minimum and recommended requirements for running CA Server. PC Minimum Recommended CPU 1.0 GHz Intel ® Pentium ® /Celeron ® processor or comparable CPU 3.2 GHz Intel Pentium 4 or comparable CPU RAM 1024 MB 2048 MB OS Microsoft ® Windows ® XP Professional Service Pack 2 or later Windows Vista[...]
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Page 11
Model No. Activation Key Type Description KX-NCS2910 CA Network 10users Allows the use of CA Server network features for 10 users. KX-NCS2940 CA Network 40users Allows the use of CA Server network features for 40 users. KX-NCS2949 CA Network 128users Allows the use of CA Server network features for 128 users. CAUTION The activation key file can onl[...]
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Page 12
4 Starting CA Server 4.1 Installing CA Server 1. Double-click "Setup.exe", and follow the on-screen guidance to install CA Server. Note You can choose to install CA Server in "Windows service mode", or in "executable mode". If you choose "Windows service mode", CA Server will launch automatically each time th[...]
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Page 13
Note When using a KX-TDE Series PBX, you must also click When using TDE... : Enter the IP address of the PBX’s IPCMPR card, the PBX’s administrator password (the same password used to log on to the Maintenance Console), and the Maintenance Console’s Port Number. Click OK . Once these settings are made, they are saved, and each time CA Server [...]
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Page 14
– Double-click the CA Server icon in your computer’s task tray. – Right-click the CA Server task bar icon and choose Open CA Web Manager . – Manually enter the CA Web Manager address into your Web browser, as outlined above. Logging on to CA Web Manager Once you access CA Web Manager, a login prompt will appear. Enter the Administrator pass[...]
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Page 15
Quick Reference Guide 15 Notes[...]
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Page 16
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PSQX5053ZA Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co.,[...]