Panasonic KX-NCP500 manual

Model No. KX-NCP500 KX-NCP1000 Pure IP-PBX Installation Manual Document V ersion: 201 1-10 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File V ersion 5.0000 or later SD Logo is a trademark of SD-3C, LLC. www.voi[...]

System Components System Components Table Category Model No. Description Main Unit KX-NCP500 Main Unit KX-NCP1000 Main Unit Main Processing Card IP Convergence Main Processing Card (IPCMPR) IPCMPR Option Cards KX-NCP1104 4-Channel VoIP DSP Card (DSP4) KX-TDE0110 16-Channel VoIP DSP Card (DSP16) KX-TDE0111 64-Channel VoIP DSP Card (DSP64) KX-TDA0196[...]

Category Model No. Description KX-NCS2205 Activation Key for CA PRO for 5 Users (CA Pro 5users) KX-NCS2210 Activation Key for CA PRO for 10 Users (CA Pro 10users) KX-NCS2240 Activation Key for CA PRO for 40 Users (CA Pro 40users) KX-NCS2249 Activation Key for CA PRO for 128 Users (CA Pro 128users) KX-NCS2301 Activation Key for CA ACD Monitor for 1 [...]

Category Model No. Description Other Physical Cards KX-TDA0161 4-Port Doorphone Card (DPH4) KX-TDA0164 4-Port External Input/Output Card (EIO4) KX-TDA0166 16-Channel Echo Canceller Card (ECHO16) KX-TDA0191 4-Channel Message Card (MSG4) KX-TDA0194 4-Channel Simplified Voice Message Card (ESVM4) Cell Stations (CSs) 2.4 GHz KX-T0141 2-Channel Cell Sta[...]

Note • For the equipment (e.g., Add-on Key Module, USB Module, Headset *1 ) that can be connected to a particular telephone, refer to the telephone's manual. • For other equipment that can be connected to the PBX, refer to "1.1.2 System Connection Diagram". *1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7[...]

Safety Notices Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property. The notices are classified as follows, according to the severity of injury or damage: W ARNING This notice means that misuse could result in death or serious injury. CAUTION This notice means that misuse[...]

Important Information SA VE THESE INSTRUCTIONS W ARNING SAFETY REQUIREMENTS For All Telephone Equipment • Do not install the product in any other way than described in relevant manuals. • The product must only be installed and serviced by qualified service personnel. The product should be used as-is from the time of purchase; it should not be d[...]

e. Do not run any cables under carpeting. • Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Service Center. • Do not insert objects of any kind into this product, as they [...]

Requirements 1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access to prevent data leakage. 2. Always make backups of data stored on the SD Memory Card. For details, refer to "2.6.2 Utilit[...]

Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swi[...]

Precaution W ARNING DO NOT REMOVE SD MEMOR Y CARD WHILE POWER IS SUPPLIED T O THE PBX Doing so may cause the PBX to fail to start when you try to restart the system. Document Version 2011-10 Installation Manual 11 Precaution[...]

Password Security CAUTION To the Administrator or Installer regarding the system password 1. Please provide all system passwords to the customer. 2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to other[...]

Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX, KX-NCP500/KX-NCP1000. It provides instructions for installing the hardware, and programming the PBX using the Maintenance Console. The Structure of this Manual This manual contains the following sections: Section 1 System Outl[...]

F.C.C. REQUIREMENTS AND RELEVANT INFORMATION 1. Notification to the Telephone Company This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the format US: ACJMF04BKX-NCP500. If requested, this number mus[...]

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment[...]

Table of Contents 1 System Outline .. ..................................................................................... 19 1.1 Basic System Construction .. ......................................................................................... 20 1.1.1 Main Unit .. ..............................................................................[...]

3.7.5 MSG4 Card (KX-TDA0191) .. .......................................................................................... 86 3.7.6 ESVM4 Card (KX-TDA0194) .. ........................................................................................ 87 3.8 Connection of Extensions .. ...................................................................[...]

18 Installation Manual Document Version 2011-10 Table of Contents[...]

Section 1 System Outline This section provides general information on the PBX, including the system capacity and specifications. Document Version 2011-10 Installation Manual 19[...]

1.1 Basic System Construction 1.1.1 Main Unit The main unit contains a power supply unit (PSU) and an IPCMPR card for starting and controlling the PBX. KX-NCP500 KX-NCP1000 Construction of the Main Unit A. IPCMPR Card A A KX-NCP500 KX-NCP1000 20 Installation Manual Document Version 2011-10 1.1.1 Main Unit[...]

1.1.2 System Connection Diagram KX-T7600 KX-T7600 Doorphone & Door Opener BGM/Music On Hold (MOH) Pager/ Speaker Voice Processing System KX-T7636/ KX-T7633 Remote PC PC Printer CO (Telephone Company Lines) Analog/PRI/T1 Pure IP-PBX PC CS PS Wireless Phone Fax Machine PC USB APT DPT Amplifier SLT DSS Console DSS Console External Sensor/ External[...]

PRI23 (KX-NCP1290) SLC8 (KX-NCP1173) LCOT4 (KX-NCP1180) DLC16 (KX-NCP1172) DLC8 (KX-NCP1171) DHLC4 (KX-NCP1170) SLC16 (KX-NCP1174) OPB3 (KX-NCP1190) DPH4 (KX-TDA0161) ECHO16 (KX-TDA0166) MSG4 (KX-TDA0191) EIO4 (KX-TDA0164) ESVM4 (KX-TDA0194) DSP4 (KX-NCP1104) DSP16 (KX-TDE0110) DSP64 (KX-TDE0111) RMT (KX-TDA0196) V-IPGW16 V-SIPGW16 IPCMPR (Installe[...]

1.2 Optional Equipment 1.2.1 Optional Equipment Model No. Model Name Description KX-NCP1104 4-Channel VoIP DSP Card (DSP4) 4-channel digital signal processor card with a 4-Channel IP Trunk activation key and an 8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.729A and G.711 codec methods. To be mounted on the I[...]

Model No. Model Name Description KX-TDA0196 Remote Card (RMT) Analog modem card for remote communication with the PBX. ITU-T V.90 support. To be mounted on the IPCMPR card. KX-TDE0110 16-Channel VoIP DSP Card (DSP16) 16-channel digital signal processor card with a 4-Channel IP Trunk activation key and an 8-Channel IP Proprietary Telephone activatio[...]

1.3 Specifications 1.3.1 General Description Control Bus Original bus (16-bit, 8 MHz, 10 megabytes per second) Communication Bus H.100 bus conformity (1024 time slots) Switching Non-blocking Power Input KX-NCP500 100 V AC to 130 V AC; 1.0 A/200 V AC to 240 V AC; 0.6 A; 50 Hz/60 Hz KX-NCP1000 100 V AC to 130 V AC; 1.3 A/200 V AC to 240 V AC; 0.8 A; [...]

Extension Connection Cable SLT 1-pair wire (T, R) DPT 1-pair wire (D1, D2) or 2-pair wire (T, R, D1, D2) APT 2-pair wire (T, R, D1, D2) PT-interface CS (2-channel) 1-pair wire (D1, D2) PT-interface CS (8-channel) 4-pair wire (D1, D2) DSS Console and Add-on Key Module 1-pair wire (D1, D2) Dimension KX-NCP500 430 mm (W) ´ 88 mm (H) ´ 340 mm (D) (17[...]

1.3.2 Characteristics Terminal Equipment Loop Limit • PT: KX-DT300/KX-T7600 series DPT: 90 W ; all other DPTs/APTs: 40 W • SLT: 600 W including set • Doorphone: 20 W • CS: 65 W Minimum Leakage Resistance 15 000 W minimum Maximum Number of Extension Instruments per Line 1. for PT or SLT 2. by Parallel or eXtra Device Port connection of an AP[...]

1.3.3 System Capacity Type and Maximum Number of Slots The PBX supports the following type and number of slots. Slot Type Maximum Number KX-NCP500 KX-NCP1000 IPCMPR Card Slot 1 1 Regular Free Slot 2 3 Small Free Slot 3 4 Virtual Slot Virtual CO Line Slot 4 4 Virtual Extension Slot 4 4 IPCMPR Card Slot and Free Slots KX-NCP500 KX-NCP1000 A B C B C A[...]

Virtual Slots of the IPCMPR Card Example: Virtual Slots of the KX-NCP1000 IPCMPR Card Virtual Slots Virtual CO Line Slots Virtual Extension Slots Document Version 2011-10 Installation Manual 29 1.3.3 System Capacity[...]

Maximum Optional Service Cards The following number of cards can be installed in the Free Slots or Virtual Slots of the PBX. Note • Any card that exceeds the capacity of the PBX will be ignored. • When the PBX starts up with an invalid configuration, some cards will be ignored. Cards Installed in Free Slots or Virtual Slots 44 44 44 7 4 22 34 7[...]

Cards Mounted on Other Optional Service Cards Card Type Maximum Number Mounted on KX-NCP500 KX-NCP1000 DSP4 1 1 IPCMPR Card DSP16 DSP64 RMT 1 1 DPH4 4 4 OPB3 Card ECHO16 2 *1 2 *1 MSG4 4 4 ESVM4 EIO4 4 4 *1 Only 1 ECHO16 card can be mounted on each OPB3 card. Maximum CO Lines and Extensions The PBX supports the following number of CO lines and exte[...]

DSP Card Resources The maximum number of simultaneous calls using IP protocols is determined by the type of call, codec(s) used, and digital signal processor (DSP) card installed in the PBX. Below are some example configurations and the maximum number of simultaneous calls for each. For Calls between Virtual CO Lines and Virtual Extensions Codec(s)[...]

Maximum Terminal Equipment The following shows the number of each terminal equipment type supported by the PBX. Terminal Equipment Type Maximum Number Telephone 172 SLT 36 KX-DT300/KX-T7600 series DPT 40 Other DPT 10 APT 4 IP-PT *1 128 *2 SIP Extension 128 DSS console 8 CS 21 *3 PT-interface CS (2-channel) 11 PT-interface CS (8-channel) 5 IP-CS (8-[...]

Note for KX-NT265 IP-PT users The supported card varies depending on the software version of your KX-NT265 IP-PT. To confirm the version, follow the procedure below: " AP Version ". Select "Maintenance". Software version is displayed. While starting up Select "Version display". To exit the programming mode PROGRAM SP-P[...]

Load Figure Calculation Equipment Type Load Figure PT KX-DT300 series DPT/KX-DT300 series DSS console/KX-T7600 series DPT/KX-T7600 series DSS console 1 Other DPT/Other DSS console 4 APT 4 IP-PT 0 SIP Extension 0 Extension Card *1 DHLC4 4 SLC8 8 SLC16 16 PT-interface CS (2-channel) (1 unit) 4 PT-interface CS (8-channel) (1 unit) 8 IP-CS (8-channel) [...]

Lines and Equipment Load Figure Required Card Small Free Slot Regular Free Slot Virtual Slot Extension KX-DT300 series DPT 24 units 28 DHLC4 *1 DLC16 *1 – SLT 16 units 16 SLC16 – KX-NT300 series IP-PT 40 units 0 – – V-IPEXT32 ´ 2 SIP Extension 0 0 – – – VPS 0 0 – – – CS 0 0 – – – *1 At least 4 of the 20 DPT ports of DHLC4[...]

Section 2 Activation Key Installation This section describes information on activation keys, including how to obtain an activation key and install it in the SD Memory Card. Document Version 2011-10 Installation Manual 37[...]

2.1 Information about the Activation Keys 2.1.1 Activation Keys To use IP CO lines and IP telephones on a private IP network using the IPCMPR card or to upgrade the software for enhanced features, you need the appropriate activation keys. Activation keys are provided via the DSP cards and optional activation key files. Type and Maximum Number of Ac[...]

Activation Key Type Description Maximum Number Supported IP CO Lines/IP Telephones/CA Users CA Supervisor 1user Allows the use of CA ACD Monitor for 1 ICD Supervisor. 4 4 users Software Upgrade 01 Upgrades software to use enhanced features. 1 - *1 You need to set the number of the installed activation key to be used for H.323 CO lines through syste[...]

Activation Keys for IP Telephones Model No. Activation Key Type Maximum Number/Supported IP Telephones with DSP4/DSP16 with DSP64 KX-NCS3201 1 IP Softphone/IP PT 120 120 IP-PTs/IP softphones 96 96 IP-PTs/IP softphones KX-NCS3204 4 IP Softphone/IP PT 30 120 IP-PTs/IP softphones 24 96 IP-PTs/IP softphones KX-NCS3208 8 IP Softphone/IP PT 15 120 IP-PTs[...]

Note • For information about how to obtain the additional activation keys, refer to "2.1.2 Activation Key Code and Key Management System". • For information about how to install the activation key files on the SD Memory Card, refer to "2.1.3 Activation Key File". Document Version 2011-10 Installation Manual 41 2.1.1 Activati[...]

Activation Key Installation Example The following shows an example of when using 16 H.323 CO lines, 16 SIP CO lines, 32 IP-PTs, 16 IP softphones, and 16 SIP Extensions on a private IP network using the IPCMPR card. Example: KX-NCP1000 IPCMPR Card 8-Channel IP Proprietary T elephone 8-Channel IP Softphone/ IP Proprietary T elephone SD Memory Card DS[...]

2.1.2 Activation Key Code and Key Management System To obtain additional activation keys, you need to purchase the appropriate activation key codes and access the Key Management System. You can download the activation keys as an activation key file from the Key Management System. To download the activation keys, enter the MPR ID number shown on the[...]

2.1.3 Activation Key File The corresponding number of IP CO lines and IP telephones or enhanced features can be activated by installing the downloaded activation key file(s) in the SD Memory Card of the IPCMPR card using the Maintenance Console. Installing the Activation Key File in the SD Memory Card Make sure to install the Maintenance Console on[...]

Section 3 Installation This section describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing the main unit and optional service cards, and cabling of peripheral equipment are provided. Further information on peripheral equipment installation is included. Document Version 2011-10 Installation [...]

3.1 Before Installation 3.1.1 Before Installation Please read the following notes concerning installation and connection before installing the PBX and terminal equipment. Be sure to comply with all applicable laws, regulations, and guidelines. Safety Installation Instructions WARNING When installing telephone wiring, basic safety precautions should[...]

• Do not stack up the optional service cards. Wiring Precautions Be sure to follow these instructions when wiring the unit: CAUTION • Avoid using the same AC outlet for computers, telexes, and other office equipment, as noise generated by such equipment may hamper system performance or interrupt the system. • Unplug the system from its power [...]

3.2 Installation of the PBX 3.2.1 Unpacking Unpack the box and check the items below: KX-NCP500 KX-NCP1000 Main Unit 1 1 Ferrite Core (for the IPCMPR card) 2 2 AC Cord 1 1 19-inch Rack Attachment Bracket 2 2 SD Memory Card 1 1 Screw 6 6 48 Installation Manual Document Version 2011-10 3.2.1 Unpacking[...]

3.2.2 Names and Locations KX-NCP500 AC B DE F G J HI K L Front Back KX-NCP1000 AC B G DE F Front Back L JK HI A. Small Free Slots B. RUN Indicator C. Regular Free Slots D. ALARM Indicator E. IPCMPR Card Slot F. MNT Port G. LAN Port H. Hook Clip I. Power Switch J. AC Inlet K. Ground Terminal L. RS-232C Port Note A Power Supply Unit (PSU) is pre -ins[...]

3.2.3 Frame Ground Connection 1. Loosen the screw. 2. Insert a grounding wire (user -supplied). 3. Tighten the screw. 4. Connect the grounding wire to ground. Screw Grounding wire To ground WARNING • Proper grounding (connection to ground) is very important to reduce the risk to the user of electrocution or to protect the PBX from the bad effects[...]

3.2.4 Installing/Removing the Optional Service Cards CAUTION • To protect the back board from static electricity, do not touch parts on the back board in the main unit and on the optional service cards. To discharge static electricity, touch ground or wear a grounding strap. • When the label is attached to an optional service card (for small fr[...]

3. Turn the 2 screws clockwise to fix the card in place. Screws 4. To remove the card, reverse the procedure above. Note Make sure the screws are tightened to ground the card securely. 52 Installation Manual Document Version 2011-10 3.2.4 Installing/Removing the Optional Service Cards[...]

3.2.5 Types of Connectors Connector Type Pin Number Used for RJ45 (Twisted pair cable) 8 1 • IPCMPR • DHLC4 (KX-NCP1170 ) • DLC8 (KX-NCP1171) • DLC16 (KX-NCP1172) • SLC8 (KX-NCP1173) • SLC16 (KX-NCP1174) • LCOT4 (KX-NCP1180) • T1 (KX-NCP1187) • PRI23 (KX-NCP1290) 10-pin T erminal Block 8-pin T erminal Block 81 10 1 • DPH4 (KX-TD[...]

3.2.6 Attaching a Ferrite Core A ferrite core must be attached when an RJ45 connector is connected to an IPCMPR card. Wrap the cable once around the ferrite core, then close the case of the ferrite core. Attach the ferrite core 3 cm (1-3/16 in) away from the connector. The ferrite core is included with the PBX. 3 cm (1-3/16 in) 54 Installation Manu[...]

3.2.7 19-inch Rack Mounting WARNING • Be careful not to drop any components. Dropping components may damage them or cause an injury. • Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX. CAUTION • When the PBX is mounted on a 19 -inch rack, make sure that the installation of the unit does not cause[...]

3.2.8 Floor Standing When installing the PBX on the floor, make sure to follow these instructions. WARNING Be careful not to drop any components. Dropping components may damage them or cause an injury. CAUTION • Make sure that the PBX is placed as indicated in the diagram below. Do not place it on its side or upside down. • Do not block the ope[...]

3.2.9 Surge Protector Installation CAUTION Performing surge protection is essential. Make sure to follow the instructions in this section. Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m (33 ft) above ground, or if a telephone line comes into contact with a power line. A surge protector is a device that[...]

Outside Installation CO Line CO Line Extn. Surge Protector T erminal Board Surge Protector PBX (Main Building) (Another Building) Extn.: Extension Line Extn. Extn. Ground Extn. SL T PT PT -interface CS CS CS SL T PT PT -interface CS If you install an extension outside of the building, the following precautions are recommended: a. Install the extens[...]

1. Connect the ground rod to the surge protector using a grounding wire with a cross-sectional area of at least 1.3 mm 2 . 2. Bury the ground rod near the protector. The grounding wire should be as short as possible. 3. The grounding wire should run straight to the ground rod. Do not run the wire around other objects. 4. Bury the ground rod at leas[...]

3.3 Information about the Main Processing Card 3.3.1 IPCMPR Card Function The IPCMPR card is the preinstalled main processing card with built -in ESVM card feature (2-channel). The Virtual Cards (CO line/extension) can be installed in Virtual Slots of the IPCMPR card and can be activated with the activation keys. Also, the IPCMPR supports LAN conne[...]

• For details about connecting to a LAN, refer to "3.11 LAN Connection" • For details about connecting peripherals, refer to "3.10.1 Connection of Peripherals" • For details about System Initialize Switch, refer to "3.13.1 Starting the PBX". • For details about Reset Button, refer to "5.1.4 Using the Reset[...]

Indication Color Description 10BASE-T/ 100BASE-TX MNT 2 LINK Green Link status indication • OFF: Off -line • ON: Linked normally • Flashing: In communication 100 Yellow Data transmission speed indication • OFF: 10 Mbps • ON: 100 Mbps LAN 1 LINK Green Link status indication • OFF: Off -line • ON: Linked normally • Flashing: In commun[...]

3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111 ) Function DSP4: 4-channel digital signal processor card with a 4-Channel IP Trunk activation key and a 8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G. 729A and G.711 codec methods. To be mounted on the IPCMPR card. DSP16: 16-ch[...]

• When installing the DSP card, hold down the shaded areas of the card to connect it firmly. 64 Installation Manual Document Version 2011-10 3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111)[...]

3.3.3 RMT Card (KX-TDA0196) Function Analog modem card for remote communication with the PBX. ITU -T V.90 support. To be mounted on the IPCMPR card. RMT Card IPCMPR Card Screws inside Accessories and User-supplied Items Accessories (included): Screws ´ 2 User-supplied (not included): none Document Version 2011-10 Installation Manual 65 3.3.3 RMT C[...]

3.4 Information about the Virtual Cards 3.4.1 Virtual Cards Function Virtual Cards are included with the IPCMPR card and can be activated with the appropriate activation key (Only V-IPCS4 cards can be activated without activation keys). By installing Virtual Cards in the Virtual Slots of the IPCMPR card using the Maintenance Console, IP CO lines, I[...]

3.5 Information about the Physical CO Line Cards 3.5.1 LCOT4 Card (KX-NCP1180) Function 4-port analog CO line card with Caller ID (FSK/DTMF) and 1 power failure transfer (PFT) port. T o CO line RJ45 LED Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector CAUTION To reduce the risk of fire, u[...]

LED Indications Indication Color Description CARD STATUS Green/Red Card status indication • OFF: Power Off • Green ON: Normal (all ports are idle) • Green Flashing (60 times per minute): Normal (a port is in use) • Red ON: Fault (includes reset) • Red Flashing (60 times per minute): Out of Service 68 Installation Manual Document Version 2[...]

3.5.2 T1 Card (KX-NCP1187) Function 1-port T1 CO line card. EIA/TIA standard compliant. B A RJ45 LEDs T o NT1 Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector CAUTION • Connect this optional service card to the CO line through NT1; do not connect to the CO line directly. • T1 ports ar[...]

Pin Assignments RJ45 Connector No. Signal Name Level [V] Function 8 1 1 RX+ (+) Receive data (+) 2 RX- (-) Receive data (-) 3 Reserved – – 4 TX- (-) Transmit data (-) 5 TX+ (+) Transmit data (+) 6-8 Reserved – – LED Indications Indication Color Description CARD STATUS Green/Red Card status indication • OFF: Power Off • Green ON: Normal [...]

3.5.3 PRI23 Card (KX-NCP1290) Function 1-port ISDN Primary Rate Interface card (23B channels). NI (North American standard ISDN protocol) compliant. LEDs RJ45 B A T o NT1/ Extension Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector CAUTION • Connecting this optional service card to the C[...]

Pin Assignments RJ45 Connector No. Signal Name Level [V] Function 8 1 1 RX+ (+) Receive data (+) 2 RX- (-) Receive data (-) 3 Reserved – – 4 TX- (-) Transmit data (-) 5 TX+ (+) Transmit data (+) 6-8 Reserved – – LED Indications Indication Color Description CARD STATUS Green/Red Card status indication • OFF: Power Off • Green ON: Normal [...]

3.6 Information about the Physical Extension Cards 3.6.1 DHLC4 Card (KX-NCP1170 ) Function 4-port digital hybrid extension card for DPTs, APTs, SLTs, DSS consoles, and PT-interface CSs, with Caller ID (FSK) and 1 power failure transfer (PFT) port. RJ45 LED T o extensions Accessories and User-supplied Items Accessories (included): none User-supplied[...]

LED Indications Indication Color Description CARD STATUS Green/ Orange/Red Card status indication • OFF: Power Off • Green ON: Normal (all ports are idle) • Green Flashing (60 times per minute): Normal (a port is in use) • Orange Flashing: Detection of PT-interface CS connection (when starting up the PT-interface CS) • Red ON: Fault (incl[...]

3.6.2 DLC8 Card (KX-NCP1171) Function 8-port digital extension card for DPTs, DSS consoles, and PT -interface CSs. RJ45 LED T o extensions Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector Pin Assignments RJ45 Connector No. Signal Name Function 1 8 D2 D1 1-2 Reserved – 3 D1 Data port (Hi[...]

3.6.3 DLC16 Card (KX-NCP1172) Function 16-port digital extension card for DPTs, DSS consoles, and PT -interface CSs. RJ45 LED T o extensions Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector Pin Assignments RJ45 Connector No. Signal Name Function 1 8 D2 D1 1-2 Reserved – 3 D1 Data port ([...]

3.6.4 SLC8 Card (KX-NCP1173) Function 8-port extension card for SLTs with Caller ID (FSK). RJ45 LED T o extensions Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector Pin Assignments RJ45 Connector No. Signal Name Function 1 8 T R 1-3 Reserved – 4 T Tip 5 R Ring 6-8 Reserved – LED Indica[...]

3.6.5 SLC16 Card (KX-NCP1174) Function 16-port extension card for SLTs with Caller ID (FSK). RJ45 LED T o extensions Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector Pin Assignments RJ45 Connector No. Signal Name Function 1 8 T R 1-3 Reserved – 4 T Tip 5 R Ring 6-8 Reserved – LED Indi[...]

3.7 Information about the Other Physical Cards 3.7.1 OPB3 Card (KX-NCP1190 ) Function Optional 3-slot base card for mounting a maximum of 3 option cards from the following: • DPH4 card • EIO4 card • ECHO16 card • MSG4 card • ESVM4 card LED Accessories and User-supplied Items Accessories (included): none User-supplied (not included): none [...]

3.7.2 DPH4 Card (KX-TDA0161) Function 4-port doorphone card for 4 doorphones and 4 door openers. To be mounted on the OPB3 card. 1 2 Fully insert the connectors through the panel openings. Screw OPB3 Card T o door openers T o doorphones 10-pin 8-pin DPH4 Card Accessories and User-supplied Items Accessories (included): Screws ´ 3, 10-pin terminal b[...]

Pin Assignments 8-pin Terminal Block No. Signal Name Function 81 1 DP4 Doorphone 4 transmit 2 com4 Doorphone 4 receive 3 DP3 Doorphone 3 transmit 4 com3 Doorphone 3 receive 5 DP2 Doorphone 2 transmit 6 com2 Doorphone 2 receive 7 DP1 Doorphone 1 transmit 8 com1 Doorphone 1 receive 10-pin Terminal Block No. Signal Name Function 10 1 1-2 Reserved – [...]

3.7.3 EIO4 Card (KX-TDA0164) Function 4-port external input/output card. To be mounted on the OPB3 card. OPB3 Card Fully insert the connectors through the panel openings. Screw 10-pin 8-pin EIO4 Card T o external sensors T o exte rnal relays 1 2 Accessories and User-supplied Items Accessories (included): Screws ´ 3, 10-pin terminal block ´ 1, 8-p[...]

Pin Assignments 8-pin Terminal Block No. Signal Name Function 81 1 C4b Control 4 2 C4a Control 4 com 3 C3b Control 3 4 C3a Control 3 com 5 C2b Control 2 6 C2a Control 2 com 7 C1b Control 1 8 C1a Control 1 com 10-pin Terminal Block No. Signal Name Function 10 1 1-2 Reserved – 3 OP4b Opener 4 4 OP4a Opener 4 com 5 OP3b Opener 3 6 OP3a Opener 3 com [...]

External Sensor Power to the external sensor is provided from the EIO4 card and must be grounded through the EIO4 card as indicated in the diagram below. A pair of "sensor" and "common" lines are connected to the EIO4 card for each external sensor. The PBX detects input from the sensor when the signal is under 100 W . Connection[...]

3.7.4 ECHO16 Card (KX-TDA0166) Function 16-channel card for echo cancellation during conferences. To be mounted on the OPB3 card. OPB3 Card inside ECHO16 Card Screws Accessories and User-supplied Items Accessories (included): Screws ´ 3 User-supplied (not included): none Note To establish a conference call involving 6 to 8 parties, install an ECHO[...]

3.7.5 MSG4 Card (KX-TDA0191) Function 4-channel message card. To be mounted on the OPB3 card. OPB3 Card inside MSG4 Card Screws Accessories and User-supplied Items Accessories (included): Screws ´ 3 User-supplied (not included): none 86 Installation Manual Document Version 2011-10 3.7.5 MSG4 Card (KX-TDA0191)[...]

3.7.6 ESVM4 Card (KX-TDA0194) Function 4-channel simplified voice message card for Simplified Voice Message feature. Also supports MSG card features. To be mounted on the OPB3 card. OPB3 Card inside ESVM4 Card Screws Accessories and User-supplied Items Accessories (included): Screws ´ 3 User-supplied (not included): none CAUTION When installing/un[...]

3.8 Connection of Extensions 3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) KX-T7600 Series DPT KX-DT300 Series DPT SL T Other PT (DPT/APT) and DSS Console PT -interface CS Cable Maximum Distance 26 A WG: 222 m (728 ft) 24 A WG: 347 m (1 138 ft) 22 A WG: 500 m (1640 ft) CA T 5: 347 m (1 138 ft) Cable Maximum Distance 26 A W[...]

PT-interface CS DPT APT DSS Console SLT DLC16, DLC8 Cards ü ü ü " ü " indicates that the extension card supports the terminal. Document Version 2011-10 Installation Manual 89 3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)[...]

3.8.2 Parallel Connection of the Extensions Any SLT can be connected in parallel with an APT or a DPT as follows. Note In addition to an SLT, an answering machine, a fax machine or a modem (PC) can be connected in parallel with an APT or a DPT. With APT For parallel connection, eXtra Device Port (XDP) mode must be disabled for that port through sys[...]

With DPT Parallel mode or eXtra Device Port (XDP) mode can be selected through system programming. If XDP mode is enabled through system programming, parallel connection is not possible. Refer to "13.1.2 Paralleled Telephone" and "5.1.7 Extension Port Configuration" in the Feature Manual for further information. Using a Modular [...]

With KX-T7600 Series DPT (except KX-T7665) T o DHLC4 card DPT SL T T o DHLC4 card T o SL T 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". TO MAIN UNIT / P ABX TO TE L With Other DPT T o DHLC4 card DPT SL T T o DHLC4 card T o [...]

3.8.3 Digital EXtra Device Port (Digital XDP) Connection A DPT can be connected to another DPT on the Digital XDP connection. In addition, if the DPT is connected to a DHLC4 card, it can also have an SLT connected in Parallel mode or XDP mode. Note • Both DPTs must be KX-DT300/KX-T7600 series DPTs (except KX-T7640 ). Note that the KX-T7667 can on[...]

Using an EXtra Device Port SL T Master DPT Slave DPT 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". T o DLC8/DLC16 card T o[...]

With KX-T7600 Series DPT Using a Modular T-Adaptor T o DLC8/DLC16 card T o DHLC4 card (for connection of SL T) 4-conductor wiring cord Connect pins "D1" and "D2". Slave DPT SL T Master DPT Modular T -Adaptor 4-conductor wiring cord Connect pins "D1" and "D2". 2-conductor wiring cord Connect pins "T"[...]

Using an EXtra Device Port SL T Master DPT Slave DPT 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". Slave DPT Master DPT T [...]

3.8.4 First Party Call Control CTI Connection CTI connection between a PC and a KX-DT343/KX-DT346/KX-T7633/KX-T7636 DPT provides first party call control. The CTI connection is made via a USB interface (version 2.0), and uses the TAPI 2.1 protocol. A USB Module must be connected to the DPTs. Note The operating system of the PC required for first pa[...]

3.9 Connection of Doorphones, Door Openers, External Sensors, and External Relays 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays The PBX supports a maximum of 16 doorphones, 16 door openers, 16 external sensors, and 16 external relays. Note Doorphones, door openers, external sensors, and external relays are user[...]

Note for KX-T7765 Users When loosening/tightening the screw, do not scratch the cabinet wall with the driver shaft. Cabinet Wall 2. Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws. Screw To 8-pin terminal block Note Two kinds of screws are included with the doorphone. Please choose the appropria[...]

Connection Use 8-pin and 10-pin terminal blocks (included with the card) for connection. 1. While pressing down on the hole at the top of the terminal block using a screwdriver, insert the wire into the side hole as shown below. Repeat this procedure for other doorphones, door openers, external sensors, and external relays. Refer to "3.7.2 DPH[...]

3.10 Connection of Peripherals 3.10.1 Connection of Peripherals Cable Maximum Distance Maximum Distance Maximum Distance PC BGM Music on Hold Pager: Amplifier/Speaker PC Printer 26 A WG: 10 m (32 ft) 24 A WG: 10 m (32 ft) 22 A WG: 10 m (32 ft) CA T 5: 10 m (32 ft) Cable Maximum Distance 26 A WG: 10 m (32 ft) 24 A WG: 10 m (32 ft) 22 A WG: 10 m (32 [...]

BGM/MOH The PBX provides Background Music and Music on Hold. An external music source (e.g., user-supplied radio) can be connected to the PBX. CAUTION The External Music Jack is an SELV port and should only be connected to an approved SELV device. Notice • Wiring should be done carefully to prevent undue force being exerted on the plug. Otherwise[...]

Connection Charts For connecting a printer/PC with a 9-pin RS-232C connector Printer/PC (9-pin) Circuit T ype (EIA) BB BA CD AB CC CA CB Signal Name RD (RXD) SD (TXD) ER (DTR) SG DR (DSR) RS (RTS) CS (CTS) Pin No. 2 3 4 5 6 7 8 PBX (9-pin) Signal Name Pin No. RD (RXD) 2 SD (TXD) 3 ER (DTR) 4 SG 5 DR (DSR) 6 RS (RTS) 7 CS (CTS) 8 Circuit T ype (EIA)[...]

• Clear To Send (CTS): …(input) An ON condition of circuit CS (CTS) indicates that the printer or the PC is ready to receive data from the unit. The unit does not attempt to transfer data or receive data when circuit CS (CTS) is OFF. • Frame Ground (FG) Connects to the unit frame and the ground conductor of the AC power cord. 104 Installation[...]

3.11 LAN Connection 3.11.1 LAN Connection Connection Chart for LAN Connection The PBX is equipped with a LAN port for connecting to a LAN so that IP telephones (IP -PTs, IP softphones, SIP Extensions), IP-CSs, PCs and a CTI Server can be connected on a private IP network. TX+ TX- RX+ RX- 1 2 3 6 1 2 3 6 RX+ RX- TX+ TX- PC CTI Server IP-PT Switching[...]

3.12 Power Failure Connections 3.12.1 Power Failure Connections When the power supply to the PBX fails, power failure transfer (PFT) will switch from the current connection to the Power Failure Connection. Refer to "13.1.11 Power Failure Transfer" in the Feature Manual for further information. Using Analog CO Line Card and Extension Card [...]

RJ45 Connector Pin Assignments for Analog CO line Card PFT Port No. Signal Name Function 1 8 R T 1-3 Reserved – 4 R Ring 5 T Tip 6-8 Reserved – RJ45 Connector Pin Assignments for Extension Card PFT Port No. Signal Name Function 1 8 T R 1-3 Reserved – 4 T Tip 5 R Ring 6-8 Reserved – Document Version 2011-10 Installation Manual 107 3.12.1 Pow[...]

3.13 Starting the PBX 3.13.1 Starting the PBX WARNING Make sure that the AC outlet is properly grounded, then securely connect the 3 -pin AC plug including the grounded pin. CAUTION • Use only the AC power cord included with the PBX. • Before touching the System Initialize Switch, discharge static electricity by touching ground or wearing a gro[...]

2. Plug the AC power cord into the PBX and pass the cord through the hook clip as indicated. Push the hook clip in the direction of the arrow until it clicks. Note For safety reasons, do not stretch or pinch the AC power cord. To grounded AC Outlet 3. Plug the other end of the cord into an AC outlet and turn on the PBX. The RUN indicator will flash[...]

Confirming the CO Line Connection After initialization, program the PBX and connect CO lines to the PBX. To confirm that the CO lines are successfully connected, dial [ ] [3] [7] + CO line number (3 digits) on a PT, or press the PT's S-CO button. You will hear a dial tone if the CO line is available and connected. 110 Installation Manual Docum[...]

Section 4 Guide for the Maintenance Console Explains the installation procedure, structure, and basic information of the Maintenance Console. Document Version 2011-10 Installation Manual 111[...]

4.1 Overview 4.1.1 Overview The Maintenance Console is designed to serve as an overall system programming reference for the PBX. To program and administer the PBX by PC, you need to install the Maintenance Console onto the PC. This section describes overview and installation of the Maintenance Console only. Menu Bar System Menu Note The contents an[...]

4.2 PC Connection 4.2.1 PC Connection Connection via MNT Port of IPCMPR Card To LAN Port MNT Port Notice When connecting a PC to the PBX, a fixed IP address must be assigned to the PC. For information about fixed IP addresses, ask your network administrator. Note For pin assignments and maximum cabling distance, refer to "3.10.1 Connection of [...]

External Modem Connection Modem To RS-232C port (25-pin) To CO line/PBX extension port assigned as the CO line destination RS-232C Port (9-pin) External Modem (25-pin) PBX (9-pin) Signal Name RD (RXD) SD (TXD) ER (DTR) DR (DSR) Signal Name RD (RXD) SD (TXD) ER (DTR) DR (DSR) Pin No. 2 3 4 6 Pin No. 3 2 20 6 CAUTION To protect the system, keep the f[...]

4.3 Installation of the Maintenance Console 4.3.1 Installing and Starting the Maintenance Console System Requirements Required Operating System • Microsoft ® Windows ® XP, Windows Vista ® Business, or Windows 7 Professional operating system Minimum Hardware Requirements • HDD: 100 MB of available hard disk space • The PC must fulfill the h[...]

5. Click Connect . 6. a. Select KX-NCP500/1000 from PBX Model . b. Select the LAN or RS-232C tab, depending on the type of PC connection with the PBX. c. Specify the settings as required. Note When connecting to the PBX for the first time selecting LAN , the IP Address and Port Number must be set to 192.168.0.101 and 35300 respectively. d. Enter th[...]

Characters which can be displayed on a KX-DT300/KX-T7600 series PT are shown below in the white cells. • The PC will not perform any shutdown operation, or enter the power -saving system standby mode while the Maintenance Console is connected to the PBX. To perform either of the operations above, first close the connection to the PBX. Document Ve[...]

118 Installation Manual Document Version 2011-10 4.3.1 Installing and Starting the Maintenance Console[...]

Section 5 Troubleshooting This section provides information on the PBX and telephone troubleshooting. Document Version 2011-10 Installation Manual 119[...]

5.1 Troubleshooting 5.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION You cannot make/receive calls via an IP network. • DSP card malfunction • Replace the corresponding card. • IPCMPR card malfunction • Replace the IPCMPR card (be sure to turn off the PBX when replacing). • Not enough activation keys • Purchase additional activation k[...]

PROBLEM PROBABLE CAUSE SOLUTION Extensions (except IP-PT/ SIP Extension) do not operate. • Extension card malfunction • Replace the corresponding card. • Poor connection between the PBX and the extension • Take the extension and plug it into the same extension port using a short telephone cord. If the extension works, then the connection be[...]

PROBLEM PROBABLE CAUSE SOLUTION The LINK indicator of the IPCMPR does not turn on. • IPCMPR card malfunction • Replace the IPCMPR card (be sure to turn off the PBX when replacing). • Poor connection. • Make sure that an 8-pin twisted pair cable is used for connection. • Make sure that none of the CAT 5 cables in use are over 100 m (328 ft[...]

5.1.2 Connection Connection between the PBX and a PT : CAUSE The T/R is connected to the D1/D2. SOLUTION No Can you dial an extension? Use the correct cord (the inner 2 wires are for T/R and the outer 2 wires are for D1/D2) D1 T R D2 D1 T R D2 PBX Extension Connection between the PBX and an SL T : CAUSE SOLUTION If a telephone equipped with an A-A1[...]

Connection between the central office and the PBX: CAUSE CO line is connected to the T2/T1. SOLUTION Reconnect the CO line to the T1/R1 or T2/R2 of the telephone jack using 2- conductor wiring. T2 R1 T1 R2 CO line PBX CO line is connected to the T2/R1. PBX CO line T2 R1 T1 R2 No Can you dial out on a CO line? (Continued from the previous page.) 124[...]

5.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION • Cannot set the IP address, subnet mask address, and PBX IP address to the IP-PT. • An unusable value is being set. • Set an IP address within the valid range. IP address of the IP-PT/PBX: "1.0.0.0" to "223.255.255.255 " Subnet mask address: "0–255.0–255.0–255.0?[...]

PROBLEM PROBABLE CAUSE SOLUTION • Originating an outside call, call transfer, or conference cannot be performed. • The corresponding flexible button does not exist on the PT. • Program the flexible button. Refer to "6.1.3 Flexible Buttons" in the Feature Manual. • The KX-HGT100 does not work properly, or some features cannot be pe[...]

5.1.4 Using the Reset Button If the PBX does not operate properly, use the Reset Button. Before using the Reset Button, try the system feature again to confirm whether there definitely is a problem or not. CAUTION In order to avoid possible corruption of data on the SD Memory Card, please ensure that the "SD ACCESS" LED is off before pres[...]

5.1.5 Troubleshooting by Error Log When a major system error occurs in the PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information. Error Log Display Format Below is the display format of the error log. For information about how to view the error log using the Maintenance Console, refer to "[...]

Item Description 5 Sub Code The 6-digit sub code of the relevant hardware (X1YYZZ). • X: Slot type – Physical slot: " " (blank) – Virtual slot: "*" (asterisk) • 1: Cabinet number • YY: Slot number – KX-NCP500 (Physical slot): 00 to 05 (00: IPCMPR Card Slot/Built-in ESVM card; 01 to 05: Free Slots) – KX-NCP1000 (Phy[...]

130 Installation Manual Document Version 2011-10 5.1.5 Troubleshooting by Error Log[...]

Section 6 Appendix Document Version 2011-10 Installation Manual 131[...]

6.1 Revision History 6.1.1 PBMPR Software File Version 1.01xx Changed Contents • 4.3.1 Installing and Starting the Maintenance Console 132 Installation Manual Document Version 2011-10 6.1.1 PBMPR Software File Version 1.01xx[...]

6.1.2 PBMPR Software File Version 2.02xx New Options • System Components Table – KX-NCS2240 Activation Key for CA PRO for 40 Users (CA Pro 40users) – KX-NCS2249 Activation Key for CA PRO for 128 Users (CA Pro 128users) – KX-NCP0158 DECT 6.0 8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT 6.0 Portable Station – - Virtual 4 IP [...]

6.1.3 PBMPR Software File Version 4.1xxx Changed Contents • 1.3.3 System Capacity • 2.1.1 Activation Keys • 2.1.2 Activation Key Code and Key Management System 134 Installation Manual Document Version 2011-10 6.1.3 PBMPR Software File Version 4.1xxx[...]

6.1.4 PBMPR Software File Version 5.0xxx Changed Contents • 1.3.3 System Capacity – Maximum Optional Service Cards – Maximum CO Lines and Extensions – Maximum Terminal Equipment – Digital EXtra Device Port (Digital XDP) Connection Capacity – Power Supply Unit Capacity • 2.1.1 Activation Keys • 3.3.1 IPCMPR Card Document Version 2011[...]

136 Installation Manual Document Version 2011-10 6.1.4 PBMPR Software File Version 5.0xxx[...]

Index Document Version 2011-10 Installation Manual 137[...]

Numerics 16-Channel Echo Canceller Card ( KX-TDA0166) 23, 85 16-Channel IP Proprietary Telephone Activation Key (KX-NCS3516) 40 16-Channel IP Softphone/IP Proprietary Telephone Activation Key (KX-NCS3216) 40 16-Channel SIP Extension Activation Key (KX-NCS3716) 40 16-Channel VoIP DSP Card (KX-TDE0110) 24, 63 16-Port Digital Extension Card (KX-NCP117[...]

KX-NCP1171 (8-Port Digital Extension Card) 23, 75 KX-NCP1172 (16 -Port Digital Extension Card) 23, 76 KX-NCP1173 (8-Port Single Line Telephone Extension Card) 23, 77 KX-NCP1174 (16-Port Single Line Telephone Extension Card) 23, 78 KX-NCP1180 (4-Port Analog Trunk Card) 23, 67 KX-NCP1187 (T-1 Trunk Card) 23, 69 KX-NCP1190 (Optional 3-Slot Base Card) [...]

Slots for Virtual CO Line Cards 28 Slots for Virtual Extension Cards 28 Specifications 25 Specifications, Characteristics 27 Specifications, General Description 25 Specifications, System Capacity 28 Starting the PBX 108 Surge Protector Installation 57 System Capacity 28 System Connection Diagram 21 System Initialization Procedure 108 System Initial[...]

Document Version 2011-10 Installation Manual 141 Notes[...]

One Panasonic Way, Secaucus, New Jersey 07094 http://www.panasonic.com/bts Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Netw[...]