Panasonic KX-TAW848 manual

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Table of contents for the manual

  • Page 1

    Thank you f or purchasing the P anasonic Advanced Hybrid & Wireless PBX, KX-T A W848. Please read this manual carefully bef ore using this product and sav e this manual f or future use. Model No. KX-T A W848 Adv anced Hybrid & Wireless PBX User Manual[...]

  • Page 2

    2 User Manua l 1.8 Call Center 1.9.3 V oice Processing S ystem Appendix Co nsult your dealer 1.1 Before Operating the T elephones This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume of calls from the external customers could be received. Call Center Queuing Customers ICD Group 01 ICD Group 02 You can forward[...]

  • Page 3

    User M anual 3 Impor tan t Information WA R N I N G • WHEN A F AILUR E OCCURS WHICH EXPOSES ANY INTERNAL P ARTS, DISCONNECT THE PO WER SUPPL Y CORD IMMEDIA TEL Y AND RETURN THIS UNIT T O Y OUR DEALER. • DISCONNECT T HE TELECOM CONNECT ION BEFORE DISCO NNECTING THE PO WER CONNE CTION PRIOR T O RELOCA TIN G THE EQUIPM ENT , AND RECONN ECT THE PO [...]

  • Page 4

    4 User Manua l When using your telephone equipment, basic saf e ty precautions should always be f o llo wed to reduce the risk of fire , electric shock and injury to persons , including the f ollowing: 1. Read and understand all instructions. 2. F ollow all w ar nings and instructions marked on the product. 3. Unplug this product from the wall outl[...]

  • Page 5

    User M anual 5 Opening or removing cov ers may e xpose you to dangerous voltages or other risks. I ncorrect reassembly can cause electric shock when the appliance is subsequently used. 13. Unplug this product from the wall outlet and refer ser vicing to qualified service personnel under the f ollowing conditions: a) When the power supply cord or pl[...]

  • Page 6

    6 User Manua l Attention • If t here is any t roubl e, disc onnect the unit from t h e t elephone line. Plug t he teleph one direc tly int o the t elep hone li ne. If th e telep hone operate s prop er ly , do no t reco nnec t the uni t to the li ne unt il the pr oblem has been rep aired by an author ized Panason ic F actory Service Ce nter . If t[...]

  • Page 7

    User M anual 7 MODEL NO.: SERIAL NO.: The serial number of this product may be found on the label affixed to the side of the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft. D A TE OF PURCHASE [...]

  • Page 8

    8 User Manua l T able of Conten ts 1 Opera tion ....................................................................................... 11 1.1 Bef ore Operating the T elephones . .... ......... .......... ......... . .... ......... .... 12 1.1.1 Bef ore Operating the T elephones ...... ......... ............ ........... ......... ........... .. 12 [...]

  • Page 9

    User M anual 9 1.7.7 Time Service ..... ......... ......... ............ ......... ......... ......... ........... ......... ......... 77 1.7.8 Wireless XDP Para llel Mode ...... ......... ............ ......... ......... ........... ......... .. 78 1.7.9 Extension F eature Clear ......... ........... ......... ......... ........... ......... .....[...]

  • Page 10

    10 User M anual 4.4 Q uick Refe renc e Gu ide ....... ..... ......... ..... ......... ..... ........ ...... ........ .... 1 45 4.4.1 Quic k Reference Guide ..... ......... ............ ......... ......... ........... ......... ......... 145 Index ................................................................................................... 147[...]

  • Page 11

    User Manual 11 Secti on 1 Oper ation This ch apter sho ws you s tep by st ep how to u se each feature. Read this ch apter t o becom e familiar with the many useful f eatures of this PBX.[...]

  • Page 12

    1.1 B efore Operat ing the T el ephones 12 User M anual 1.1 Bef o re Operating the T elephones 1.1. 1 B efore Ope rating the T elephon es What Ki nd of T elephone Can Be Used? Y ou can use a singl e line telephone (SL T), such as a r otary pulse t elephone o r a P anasonic pr oprietary telephon e (PT) such as the KX- T7735. Y ou can al so use a Pan[...]

  • Page 13

    1.1 B efore Operati ng the T el ephones User Manual 13 To n e Y ou will hear v a rious tones, dur ing or after a n operation, f o r confirmation. Ref er to " 4.3.1 T one " (App endix ). Display In this manual, y ou will see "the displa y ...". This ref ers to the display o f a P anasonic proprie tar y telep hone. If your telepho[...]

  • Page 14

    1.1 B efore Operat ing the T el ephones 14 User M anual Icon Descriptions The fol lowing icons show y ou the f eature ava ila bility , n otes and action to u se the f eatures. This featu re cannot be used with a single line telephone. Seiz e a CO lin e (One of the fo llow ing). • Pres s the CO b utton. • Dial au toma tic li ne acc ess num b er [...]

  • Page 15

    1.1 B efore Operati ng the T el ephones User Manual 15 When Y o u Use a P anasonic Proprietary T elephone If y ou use a Pana sonic prop r iet ar y tele phone and t he Consol e, the y may hav e some o f the us eful featur e buttons de scr ibed be low . For a PS us er , re f e r to "Op erating Instructions" f o r PS . These buttons mak e op[...]

  • Page 16

    1.1 B efore Operat ing the T el ephones 16 User M anual Customized Buttons If the term is in parenthe ses like ( Account) in this section, it means a fle x ible button has been m ade into an "Account " but ton. T o custom ize, refe r to " 3.1.3 Customizing the Butto n s ". FLASH/RECALL : Used to disco nnect the cur rent cal l an[...]

  • Page 17

    1.1 B efore Operati ng the T el ephones User Manual 17 Message Used to leave a mess age waiti ng ind icat ion or cal l back the party who l eft the me ssage wa iting indi cation. Mess age for anothe r ex t e n s i on Us ed to have a Me ssage but ton for anothe r extensi on. Call Forwar ding ( FWD)/ Do Not Di sturb (DND) — Both calls Use d to f or[...]

  • Page 18

    1.1 B efore Operat ing the T el ephones 18 User M anual System Alarm Used to c onfir m a PBX error . For mo re details, con sult your deale r . Time Ser vice (Da y /Night/ Lunch /Brea k) Used to s witch the time service mode. Ans wer Used to ans wer an incoming c all. Relea se Used to d isconnect the line dur ing or afte r a conv ersati on or to co[...]

  • Page 19

    1.1 B efore Operati ng the T el ephones User Manual 19 How to Follow the Steps An exampl e of syst em operat ion is s hown below . The DSS button light shows the current status as follows: Off: The extension is idle. Red on: Your or another extension is using the line. For quick operation If you are an operator or dial some extensions frequently, D[...]

  • Page 20

    1.1 B efore Operat ing the T el ephones 20 User M anual Conn ection Exa mple This diagram shows you a co nnect ion exampl e. Doorphone & Door Opener External Music Source Pager/ Speaker Voice Processing System Computer Computer Printer Telephone Company (Analog CO Lines) Advanced Hybrid & Wireless PBX Cell Station Portable Station Wireless [...]

  • Page 21

    1.2 Ma king Calls User Manual 21 1.2 M aki ng C all s 1.2.1 Basic Calli ng — Calling Another Extension — Calling an Outside Party — Account C ode Entr y Cal l ing A nother Ex tension Int erco m C all Oper ator Cal l Y ou can cal l an extensio n or a gro up ass igned as the op erator. • The DSS butt on light s h o ws the curr ent status as f[...]

  • Page 22

    1.2 Ma king Call s 22 User M anual Calling an O utside Party Y ou ha ve t o seiz e a CO lin e bef ore dial ing an out side phon e number because e xternal calls are made via y our PBX. Selec t one of the following methods : A utomatic Li ne Access CO Line Group Acce ss T o select the speci f ied CO li n e • Each of the S-CO button or G-CO button [...]

  • Page 23

    1.2 Ma king Calls User Manual 23 • T o confirm number bef ore dialing , you can e nter a ph one num ber an d confir m it on the d ispl a y and the n go of f-hoo k. (Pred ialin g) • T o make a c all to another part y without going on-hook , pr ess the FL ASH/ RECALL button. I t will re-access the CO line and provid e e xter nal dial tone. Pressi[...]

  • Page 24

    1.2 Ma king Call s 24 User M anual Accoun t Code Entry Y ou ma y giv e a speci fied accoun t code to e xtension users and ch eck the ir teleph one usage . Y ou can spe cify an a ccount cod e for each client and chec k the cal l durat ion. 1.2 .2 Easy Di aling This is convenient for fre quent ly diale d phon e numbe rs. — One-touch Dialing — P e[...]

  • Page 25

    1.2 Ma king Calls User Manual 25 One-touch Dialing P erson al Speed D ialing Y ou can store nu mbers at your e xtension for y our pe rsonal u se. (De faul t: 10 n umbers, 00-09) This f e ature i s also k nown as Sta tion Speed Di aling. T o s tore a phone number Y ou can st ore a pho ne numbe r into the flexible button for one -touc h opera tion. C[...]

  • Page 26

    1.2 Ma king Call s 26 User M anual To d i a l System Speed Dialing Y ou can make calls us in g speed dialing numbers stored in th e PBX. Hot Lin e Y ou can m ake an outsi de ca ll si mply by goin g off-ho ok if you have pre programme d your phone . This f e ature i s also k nown as Pi ckup Dialing . T o s tore a phone number • T o call us ing a d[...]

  • Page 27

    1.2 Ma king Calls User Manual 27 T o set /cancel To d i a l Quick Dialing Y ou can m ake a c all s imply by press ing t he pre program med nu mber f o r qu ick dialin g. For detail s, c onsult y our mana ger or de aler . • T o ca ll anoth er part y , dial the des ired p ar ty ’ s phone num ber be f o re th e prepro gramme d numbe r is diale d. [...]

  • Page 28

    1.2 Ma king Call s 28 User M anual 1.2.3 Re dial This is conv enient when calling the same outside party again. — Last Numb er Redial Last Number Redial 1.2.4 Wh en th e Dial ed Li ne i s Busy or T here is No Answer — A utomat ic Call back Bu sy — Call W aiting — Message Waiting — Executiv e B usy Overr ide — Call Monitor — DND Overri[...]

  • Page 29

    1.2 Ma king Calls User Manual 29 T o set (for both extension and CO line) T o answer the callbac k ringing from an idle extension T o answer the callbac k ringing from an idle CO line A utomatic C allbac k Busy Cancel • If y o u do not ans wer the callbac k ringing within 10 seconds , this feature will be canc eled. PT/SLT/PS While hearing a busy[...]

  • Page 30

    1.2 Ma king Call s 30 User M anual Call W a iting Y ou can inform the called party that y our call is waiting. This f eature is also kno wn as Busy Station Signali ng (BSS). Message W aiting For a ca ller T o l eave a mes sage wai ting indi catio n For a caller When t he called e xtension is bu sy or does not ans wer y our call, you ca n leav e a n[...]

  • Page 31

    1.2 Ma king Calls User Manual 31 T o l eave/can cel a mess age wa iting indica tion For a called extension T o che ck the left mes sage a nd call back T o call back T o clear m essage waiting indications l eft on your extension PT and SLT PT/SLT/PS Off-hook. Enter 1 to leave or 0 to cancel. On-hook. Enter desired extension number . Leave Cancel 1 0[...]

  • Page 32

    1.2 Ma king Call s 32 User M anual Executive Busy Override The pr eprogr ammed e xtens ion can cal l someone who is b usy on th e teleph one and estab lish a t hree-party con versa tion. T o join • The Mes sage b utton li ght or Mess age/Ring er Lamp sho ws the cu rrent sta tus as f ollows: Off : No message Red on : Y ou hav e a message . • The[...]

  • Page 33

    1.2 Ma king Calls User Manual 33 For the joined extension T o ta lk to each pa rt y alter nately Call Moni tor The prepr ogrammed extensio n c an mo nitor anoth er extens ion. T o monitor DND Overr ide The prep rogram m ed e xtension can call someone who has set the DND f eature . • Y ou can also deny others the possibility of joining your con ve[...]

  • Page 34

    1.2 Ma king Call s 34 User M anual 1.2.5 Al terna te C alling — Ring/V oice T o cha nge th e method The cal ler ca n alternate t he alerting me thod, either ring or v oice, when ma king a n interco m call. On the other h and, any e x tens ion ca n set the alerting m ethod, ei ther ring or voi ce, when receiving an intercom call. Ringing (Def ault[...]

  • Page 35

    1.2 Ma king Calls User Manual 35 1.2. 6 Calling wit hout Restricti ons — Remote COS Access Remote COS Access Y ou can use your calling privileges (Class of Service) at another extension. Y ou ma y overrid e restr ictio ns whi ch have been se t. T o use this f e ature, an or iginal exten sion numb er and an e xte nsion PIN ( Pe rsonal I dentifica [...]

  • Page 36

    1.2 Ma king Call s 36 User M anual 1.2.7 Di rect In ward System Ac cess (DI SA) — Calling through DISA Calling through DISA T o call an extension When ou tside cal lers ac cess e xtension s in the PBX, a prerecorded mess age greets the cal ler and g ives informat ion ab out how to access an e xtension . Y ou do not need the opera tor ’ s assist[...]

  • Page 37

    1.2 Ma king Calls User Manual 37 T o call an outside par ty To r e t r y In No Security Mode Dial DISA phone number . In T runk Security Mode/All Security Mode From Outside T elephone Off-hook. Off-hook. 7 4 Enter 47 . Seize CO line before dialing outside phone number. Dial outside phone number . outside phone no. Seize CO line before dialing outsi[...]

  • Page 38

    1.2 Ma king Call s 38 User M anual • W ARNING When you e nable the Outsid e-to-Ou tside Ca ll fea ture of DISA, and a thir d part y discovers the pa ssword (verified code PIN/exten sion PIN) of the PBX, there will be a risk that they will make fra u dulent phone calls using the telephone line , and the cost will be charged to your own account. In[...]

  • Page 39

    1.2 Ma king Calls User Manual 39 1.2.8 Re mote Settin g Y ou can se t the fol lowin g feat ures on yo ur teleph one from ano ther e xtension o r through DISA. • Call F o rw arding ( F WD)/ Do Not Distur b (DND) • Chang ing th e Log-i n/Log -out Sta tus of E xtens ions • Abse nt Me ssag e • Extens ion Loc k • Time Ser vice — Changin g th[...]

  • Page 40

    1.3 Re ceiving Cal ls 40 User M anual 1.3 Receiv ing Calls 1.3.1 An swerin g Calls • The G -DN but ton light shows th e current status a s fol lows: Off: Idl e Green on : The lin e is in use. ( Y ou ar e using t he line.) Red on : Y our e x tension is in L og-out mode fr o m the incoming ca ll distribu tion group. • Hands- free operation Y ou c[...]

  • Page 41

    1.3 R eceiving Calls User Manual 41 1.3.2 Ha nds-fr ee Answerb ack T o set /cancel 1.3.3 Ca ll P ickup — Call Picku p — Call Picku p Deny Call Pickup Y ou can answer a n inco ming call tha t is r ingin g at an other exte nsion or group f rom your pho ne witho ut leavi ng your de sk. The f ollo wing types of pick up are av ailab le: Customizing [...]

  • Page 42

    1.3 Re ceiving Cal ls 42 User M anual Group Call Pick u p: Pic ks up a cal l within y our g roup . Direct ed Ca ll Pi ckup: Picks up a specifie d extension ’ s call. Call Pickup Deny Y ou can d eny or allow o ther peopl e to pick u p your cal ls. 1.3.4 T runk Answer Fr om A n y Station (T AF AS) Y ou can b e notifie d of in coming outsi de call s[...]

  • Page 43

    1.3 R eceiving Calls User Manual 43 1.3.5 An swer/Re lease Bu tton To a n s w e r T o tran sfer a call • Y ou c an also r eceiv e a pagi ng announ cement v ia a spea ker wi th thi s opera tion. The A nsw er and Rele ase b uttons ar e conv enie nt fo r opera tors usin g headset s. With t he Ans wer b utton, y ou can a nsw er all i ncoming ca lls. [...]

  • Page 44

    1.3 Re ceiving Cal ls 44 User M anual T o talk to a wai t ing caller T o trans fer an outside call to an extension with a one-touch ope ration T o e nd a conversation Customizing Y our Phone • 3.1.3 Customizing the Buttons Crea te or edi t an Answer button o r a Rele ase button. Press Answer . Talk. PT While hearing call waiting tone (Answer) Pre[...]

  • Page 45

    1.4 During a Con versa tion User Manual 45 1.4 Du ring a Conversation 1.4. 1 Call T ransf er — T ransferring to an Extension on the PBX — T ransferring to an Outside Party Usin g the PBX Ser vice T ransferring to an Extension on the PBX T o tr ansfer • Y ou c an trans fer a held call withou t talki ng by going o n-ho ok. If a call is not r et[...]

  • Page 46

    1.4 Dur ing a Con versati on 46 User M anual T o trans fer with one-touch (O ne-touch T r ansfer) T ransferring to an Outside Party Using the PBX Service Some extension s m ay be res tric ted f rom perfor ming this feat ure. • Ev en if th e transf err e d p ar ty does not ans wer , yo u can go on-hook . During a conversation PT/PS Press DSS . (DS[...]

  • Page 47

    1.4 During a Con versa tion User Manual 47 1.4.2 Ca ll Hold — Call Hold — Call P ar k Call Hold There are tw o types of hol d. The diff erence betw een them is tha t oth er people can retriev e your held call (Regular H old) or not (Exclus ive Call Hold). As the y can be alternate d, ask y our mana ger what th e curren t mode is . Call Hol d ?[...]

  • Page 48

    1.4 Dur ing a Con versati on 48 User M anual Call Hol d Retr ieve SLT During a conversation On-hook. Enter 50 . Press Recall/ hookswitch . 0 5 C.Tone Off-hook. Off-hook. Press DSS or dial holding extension number . Off-hook. At the holding extension (Call Hold Retrieve) To retrieve an outside call from another extension — only Regular Hold (Call [...]

  • Page 49

    1.4 During a Con versa tion User Manual 49 Call Park Y ou can put a call on h old in a common p arking zone of th e PBX so that a ny extensio n can re tri e ve th e par ked call. Y ou ca n use th is feature a s a trans f e rri ng feature. A call can be p ut into either a specifi ed parking zone (S pecifie d) or an y idle parking z one (Auto). If a [...]

  • Page 50

    1.4 Dur ing a Con versati on 50 User M anual Call P ark Retrie ve • If a call is parked a utomatically , confir m the parking z one number on the disp lay . Enter a specified parking zone number (2 digits) or press to park at an idle parking zone automatically. During a conversation Press TRANSFER . PT/PS On-hook. Enter 52 . parking zone no. Spec[...]

  • Page 51

    1.4 During a Con versa tion User Manual 51 1.4.3 Ca ll Sp littin g When t alking to one party while the oth er party is on hold, y ou can s wap the calls back and f or th (alte r natel y). T o altern ate between the parties leaving one par ty on hold tempora rily • If you hear a reorder tone when retrieving a parked call, the re is no held call. [...]

  • Page 52

    1.4 Dur ing a Con versati on 52 User M anual T o l eave the conversation and th en let the two partie s talk PT/PS Press DSS or dial the other party's extension number . Talk to the other party. During a conversation Press TRANSFER . extension no. (DSS) Press TRANSFER . C.Tone On-hook. OR SLT Dial the other party's extension number . Talk[...]

  • Page 53

    1.4 During a Con versa tion User Manual 53 1.4.4 Ca ll W a iting — Answ er ing Call Waiting i n the PBX — Answ er ing Call W ait ing from the T elepho ne Company Answering Call W aitin g in the PBX Dur ing a c onv e rsati on, a cal l waiting tone th rough t he spea ker or the ha ndset occur s when an o utside call has been re ceived o r anot he[...]

  • Page 54

    1.4 Dur ing a Con versati on 54 User M anual After talking to the new p arty (second ca ll), you can disconne ct (2.1) or hold (2.2) it and th en retrieve the first call . 2.1 T o disconnect the second call and then talk to the original party 2.2 T o hold the second call and then ta lk to the original pa rty After holdi ng it, you can talk to t he [...]

  • Page 55

    1.4 During a Con versa tion User Manual 55 • The caller ’ s name or number is displa yed f or fiv e seconds i n ten seco nd intervals while waiting to b e ans wered. Customizing Y our Phone • 3.1.2 Settings o n the Pr ogramming Mode — Call Wa it ing T one T ype Selection If y ou select "T one 1 ", you wil l hear the sa me tone f o[...]

  • Page 56

    1.4 Dur ing a Con versati on 56 User M anual Answering Ca ll W aitin g from the T elep hone C ompany This i s an opt ional tel ephone c ompany se r vice . Y ou can r eceiv e a call waiting tone and the caller ’ s in f o r matio n. For detail s, consul t your tele phon e company . • T o return to the original party , repea t th e op eration. •[...]

  • Page 57

    1.4 During a Con versa tion User Manual 57 1.4.5 M ultip le Part y Conversation — Conference — Unattended Conference — Leaving 3-P ar ty Conference — Privacy Release Conference Y ou can add one o r more parties t o your conv ersation . Press CONF or TRANSFER . Press CONF . Dial desired phone number . Seize CO line before dialing outside pho[...]

  • Page 58

    1.4 Dur ing a Con versati on 58 User M anual T o add four or more parties to a conf erence T o t alk altern ately on thre e-par ty conversation Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 . Press Recall/ hookswitch . Talk to the new party. 3 During a conversation Seize CO line before dialing outside phone n[...]

  • Page 59

    1.4 During a Con versa tion User Manual 59 Unattended Conference The ot her parties can contin ue their conv ersation . T o l eave a con ference T o return while others are talking • Dur ing a th ree- par ty c onv e rsa tion, w hen you pr ess TRAN SFER , Reca ll/ hookswitc h, you ca n ta lk to th e par ty who had a conversati on previous ly . If [...]

  • Page 60

    1.4 Dur ing a Con versati on 60 User M anual T o c omplet e a conversation Leaving 3-P ar ty Conference The ot her two par ties c an contin ue their conv ersat ion. T o l eave a con ference • Time limit Both par ties will hear an alarm tone befo r e a specified timeout. The originating e xten sion will hear an alarm tone bef ore timeout. The call[...]

  • Page 61

    1.4 During a Con versa tion User Manual 61 T o c omplet e a conversation Privacy Release To s e t 1.4.6 Mu te Y ou can let a third party join yo u r current outside c a ll. • Only an S-CO button can be used for this operatio n. Y ou can d isable the microp hone or the ha nds et to co nsul t private ly with others in t he roo m whil e lis tening t[...]

  • Page 62

    1.4 Dur ing a Con versati on 62 User M anual T o set/ cancel 1.4. 7 Headset Operation T o talk us ing the headse t T o us e the hands et during a conversation using the hea dset • The A UTO ANS/MUTE button light s hows the current s tatus as f ollows: Off: Nor ma l Flashing red: Mute Y ou can hav e a con vers ation usin g a heads et. Press MUTE .[...]

  • Page 63

    1.5 Ab sence Se ttings User Manual 63 1.5 A bsence Settings 1.5. 1 Call For wardin g — Call Forwarding (FWD) Call Forwarding (F WD) Y ou can hav e you r incoming calls f orwar ded to a spe cified de stinatio n. All Call s : All calls are forw arded. P reset e xtens ions may also forward fro m their own recei ving group. Busy : All calls are forw [...]

  • Page 64

    1.5 Ab sence Se ttings 64 User M anual T o set/ cancel • Y ou ca n set the v oice mail fl oating e xtensi on number as a f orw ard desti nation to receiv e calls into your mailbox. • Y ou can set y our mobil e telephone as t he for ward desti nation. The v oice mail can be u sed to r eceive ca lls if you ar e unable to an swer . • Incomin g c[...]

  • Page 65

    1.5 Ab sence Se ttings User Manual 65 T o set from another extension T o set the timer for "No Answer" and "Busy/No Answer" • When u sing a pr oprietary teleph one, y ou can se t or canc el Call F orw arding b y press ing the FW D/DN D button (fixed button ) inst ead of " 7 10". PT/SLT/PS your extension no. On-hook. [...]

  • Page 66

    1.5 Ab sence Se ttings 66 User M anual Call Forwar ding (FWD) f or your Incomi n g Call Dist r ib u tion Gr ou p • The FWD/DND b utton light shows th e current status as fo llows: Off : Both f e atures are no t set. Flashing red slowly : FWD mode Red on : DN D mode • The Grou p FWD button light sh ows the c urrent st atus as follows: Off : No s[...]

  • Page 67

    1.5 Ab sence Se ttings User Manual 67 1.5.2 Ab sent Mes sage Y ou can show t he re ason you do not answer , if the ca ller us es a Panason ic disp lay proprie tar y tel ephone. There ar e eight preprogr ammed me ssages an d one f or yo ur pers onal mes sage ( 16 ch aracters) . The se lected messa ge is shown on the di splay of your tel ephon e. •[...]

  • Page 68

    1.5 Ab sence Se ttings 68 User M anual To s e t To c a n c e l 1.5.3 E xten sion Lock Y ou can loc k yo ur ext ension so that other user s cannot mak e inappr opriate out side calls . This f e ature i s also k nown as E lectro nic Sta tion Lo ckout. T o lock • Ente r the des ired value in th e "%" pos itions. Y o u must en ter the co rr[...]

  • Page 69

    1.5 Ab sence Se ttings User Manual 69 T o unlock • If you f orge t the extension PIN or cann ot unlock your phone, consul t your mana ger. H e ca n clear you r extensi on PIN. Then , you can set the n ew PIN a nd unlock your exte n sion b y enter ing it. • If your exte nsion i s locked by th is feature, it can not pe rform features as follows: [...]

  • Page 70

    1.6 Paging 70 User M anual 1.6 P agi ng 1.6.1 Paging — Group P aging — P aging and then T ransf err ing a Call Group Pa g ing Y ou can ma ke a v oice ann ouncement to propriet ar y tele phones or external speak ers or both in the pres et gro up simu ltaneous ly . To p a g e P aging and then T ransferring a Call • If the gr oup which y ou page[...]

  • Page 71

    1.6 P aging User Manual 71 1.6. 2 Answer ing/Den ying a P aging Announcemen t To a n s w e r Pa ging D eny • After you go on-hook, the calle r can ta lk to the person who a nsw ers the pa ge. • The following ar e extension s that cannot recei ve a paging an noun cemen t: — P ortable st ation — Single line telephone — Proprie tary telephon[...]

  • Page 72

    1.7 Extension Sett ings 72 User M anual 1.7 Extension Settings 1.7.1 Tim ed Re minde r Y ou can r eceive an alar m at your tel ephon e to rem ind you of a me etin g, appoin tmen t or as a wak e-up cal l. The alarm can oc cur either once or dail y (ev ery day un til cance led) at a pres et tim e. When y ou go off – hook to a n s wer , you will hea[...]

  • Page 73

    1.7 Extension Settings User Manual 73 T o confirm 1.7.2 Do Not Disturb (DND) Y ou may set thi s feature w hen you are i n a mee ting or bu sy . T o set /cancel • The ala rm keeps r inging f o r prepro gramme d secon ds. • If you receive an incoming call dur ing ringback, the r inging s tar ts after the ringba ck stops . • If you are having a [...]

  • Page 74

    1.7 Extension Sett ings 74 User M anual • The FWD/ DND butto n light shows th e curren t statu s as follows: Off: Both featu res are n ot set. Flashing red slowly: FWD mode Red on: DND mo de • The sy stem has t wo modes: ( 1) FWD/DND Cy cle Switc h Mode and (2) FWD/ DND Setti ng Mode. Ask y our manage r what mode y our system is i n if you are [...]

  • Page 75

    1.7 Extension Settings User Manual 75 1.7.3 Ca ll W a iting Dur ing a c onv e rsa tion, you can be infor med of a c all wait ing with a tone throug h your built-in sp eaker or hands et. (Default: E nable — To n e ) Call W aiting T one: a waiting ton e thro ugh the built-i n speaker of PT/ha ndset of SL T . T o change the tone from PT , refer to &[...]

  • Page 76

    1.7 Extension Sett ings 76 User M anual 1.7. 5 Back ground M usic (BGM) T o s elect and se t/canc el 1.7.6 Da ta L ine S ecur ity Y ou can protect t he line against au dible notific ation ton es, such as a cal l waiti ng tone during a conv ersation . Set this featu re if y our e xtension has a data communica tion de vice, such as a comput er or f a[...]

  • Page 77

    1.7 Extension Settings User Manual 77 1.7.7 Tim e Se rvi ce Y ou can check th e current s tatus of t he Time Ser vice on the dis play . • The Time Ser vice ( Day/Night /Lunc h/Break ) button lig ht always shows the curren t status as f ollows : Off: Day mode Green on: Lunc h mode Flashing Gree n: Brea k mode Red on: Night mode Flashing Red: Holid[...]

  • Page 78

    1.7 Extension Sett ings 78 User M anual 1.7.8 Wi reles s XDP Parallel Mod e Y our PS can be us ed in par allel w ith a PT o r SL T . When i n this mod e, inco ming calls to a wire d teleph one also ring the pair ed PS. To s e t To c a n c e l • Some wi red tel ephones ar e prohib ited fro m using th is fe ature . • If you go off-hook while your[...]

  • Page 79

    1.7 Extension Settings User Manual 79 1.7. 9 Extensio n Feature C lear Y ou can reset th e settin gs of the fo llowing f eatures on y o ur e xtension to the def a ult setti ngs with one op eration. This f e ature i s also k nown as Sta tion Program Clea r . * The se features m ay not be res et depe nding on the s ystem p rogrammi ng. Feature s Defa[...]

  • Page 80

    1.8 Ca ll Center 80 User M anual 1.8 Cal l Cent er 1.8.1 Log-in/ Log-out, Wrap-up T o set Log-in/Log -out Y ou can c ontrol y our status i n an incomi ng call distrib ution group . When i n the Lo g-out mod e, incoming calls to the group will not ring at your extension. When y ou retur n, calls will again ring at y our e xtensio n. (Def ault: L og-[...]

  • Page 81

    1.8 Call Center User Manual 81 T o enter /leave the Not Ready mo de T o se t/canc el the Not Ready mode or to leave th e Wrap- up mode (T o en ter the Ready mode) While on-hook PT/PS Press Log-in/Log-out . Specified All ICD Group extension no. Enter ICD Group extension number or . ICD Group: Incoming Call Distribution Group (Log-in/Log-out) OR Whil[...]

  • Page 82

    1.8 Ca ll Center 82 User M anual • * The status will be as f o llows: Ready Not Ready Not Rea dy Ready Wrap -up Not Ready • The Log- in/L og-out of a spe cified group button l ight sh ows the c urrent status as f ollows: Off: Log-in mode Red on: Log-ou t mode • The Wrap -up button alt er nates the set ting of Wrap -up mod e, Not R eady mode o[...]

  • Page 83

    1.8 Call Center User Manual 83 1.8.2 M anual Q ueue Redire ction When y our in coming call distrib ution g roup is b usy and other ou tside call s arriv e, the arr ivin g calls are put in a waiting queu e. Exten sions can che ck the stat us of the qu eue w ith the Hu rr y-up butt on light , and forward the longest waiting call in th e queue to a pr[...]

  • Page 84

    1.9 U ser- suppli ed Equi pment 84 User M anual 1.9 User -supplied Equipment 1.9. 1 Doorphone/Door Op ener Y ou can tal k to a pers on at th e doo r throug h the do or phon e. Preprogram med extens ions or an o utside pa r ty can r e ceiv e the calls fro m the doorphone . Y ou can open the door . — Doorphone Call — Door Open Doorp hone Call T o[...]

  • Page 85

    1.9 User-supp lied Equipmen t User Manual 85 Door Open Some e xtens ions ma y be proh ibited f rom usin g this f eature . From a specified e xte nsion From any e x tension while talking to the doorph one 1.9.2 Ho st PBX — Exter nal Feature Access (EF A) External Feature Access (EF A) Y ou can access special f eatures (e.g., Call Waiting) off e re[...]

  • Page 86

    1.9 U ser- suppli ed Equi pment 86 User M anual <Example> T o hold the current call and t h en talk to the new party 1.9.3 V oice P rocess ing S ystem Y ou or an outside par ty can access th e V oice Processin g System fr om a telep hone. — Call F orwarding to V o ice Mail (V oice M ail Integration) If you r PBX has a P anasonic V oice Pro [...]

  • Page 87

    1.9 User-supp lied Equipmen t User Manual 87 withou t know ing the ma ilbox number (V oice Mail T ra nsfer ). The dur ation f or recordin g depends on the v oice processi ng system. T o forwar d y our calls to your mailbox T o tran sfer a call to a mailbo x T o listen to messages PT/SLT/PS voice mail floating extension no. On-hook. Enter voice mail[...]

  • Page 88

    1.9 U ser- suppli ed Equi pment 88 User M anual Live Call Screening (LCS) While a caller is leavin g a message in y our mailbox, y ou can monitor the call without answerin g. If you so de sire, you can an sw e r the ca ll whil e monitor ing . There a re two method s av ailab le (Def ault: Ha nds-free mode). Hands-fre e mode: Y ou ca n monitor the m[...]

  • Page 89

    1.9 User-supp lied Equipmen t User Manual 89 T o cancel Live Call Screening Oper ation Flowchar t The operation s in the s hade d areas can be do ne hands -free. Press red Live Call Screening . PT/PS (Live Call Screening) Hands-free Mode Private Mode Stop monitoring Answering the call Stop monitoring Answering the call Monitoring Monitoring (Hands-[...]

  • Page 90

    1.9 U ser- suppli ed Equi pment 90 User M anual T wo-wa y Record T o record into y our mailbox • The Li ve Call Scr eenin g (LCS ) button l ight s hows the feat ure stat us as f o llows: Off: LCS is of f. Flashing green rapidly: Alerting in the Pri vate m ode. Flashing green slowl y : Monitoring. Red on: LCS is o n. • The ma nager exten sion ca[...]

  • Page 91

    1.9 User-supp lied Equipmen t User Manual 91 T o record into another mailbo x (T wo-wa y T ransfer) T o record into ano ther mailbox with one-touch (One-touch T wo-way T rans fer) • The T wo-way Record butt on ligh t, T wo-wa y T r a nsfer button lig ht or On e-touc h T wo-wa y T ransfer button li ght shows t he cu rrent sta tus as f o llows: Off[...]

  • Page 92

    1.10 W alking Extension 92 User M anual 1.10 W alking Extension 1.10. 1 W alking Ex tension Y ou can use the sa me functi ons ass igned on your previo us e xtension ev en if y ou mov e to another e xtension in the office . Y ou can re tain your settings su ch as ex tension nu mber or One-t ouch Dialin g memory etc. on th e new e xtens ion. This f e[...]

  • Page 93

    1.11 Display Proprietary T elephon e User Manual 93 1.11 Display Pr oprietary T elephon e 1.11.1 Call Log This is available for the dis play propri etar y t eleph one a nd the po r table st ation. — Incoming Ca ll Log Incoming Call Log Whe n you receive an outs ide cal l, the call er ’ s information is recorded automatically in the inc oming c [...]

  • Page 94

    1.11 Display Proprietary T elephon e 94 User M anual T o call • The Cal l Log butto n light shows the cu rren t statu s as follows: Off: No incomi ng call . Or yo u ha ve alr eady view ed the cal l log. Red on: Y ou ha ve misse d calls to vie w . • If y our cal l is ans were d by an other e xtensi on, the ca ller ’ s informat ion is record ed[...]

  • Page 95

    1.11 Display Proprietary T elephon e User Manual 95 1.11.2 Di rec tories Y ou can sele ct and c a ll usin g the direct ories ( P ersonal Sp eed Diali ng Direct or y , Sy stem Speed Dialing Dir ectory and Ex tension N umber Dir e ctory ). Only person al dire ctor ies c an be st ored, e dited or delete d on your extens ion. If a call arrive s while y[...]

  • Page 96

    1.11 Display Proprietary T elephon e 96 User M anual Storing Names and Numbers T o sto re a P erso n al S peed Di aling Di rectory item • T o cancel or e x it, press the FLAS H button. • Dire ctor y e ntri es ge nerally shou ld inc lude n ame and nu mber. If the n ame i s not regis tered , an ent ry cannot be dis played. • T elepho ne numbe r[...]

  • Page 97

    1.11 Display Proprietary T elephon e User Manual 97 Entering Characters Y ou can en ter th e following cha racters. This ta ble shows you the charac ters available for each b utton. Times Buttons 123 1 456789 2 ! 3 4 5 6 7 8 9 # A D G J M P T $ ?1 " BC a bc2 E Fdef3 HIgh i 4 K L jkl5 NOmn 6 o QRSpqrs7 UV t 8 uv .,': ; 0 %&@() # /+—=[...]

  • Page 98

    1.11 Display Proprietary T elephon e 98 User M anual[...]

  • Page 99

    User Manual 99 Secti on 2 Mana ger Oper ation This c hapter shows th e manage r how to control the other e xtensions or the PBX.[...]

  • Page 100

    2.1 Co ntrol Featur es 100 User Manua l 2.1 Cont rol Features 2.1.1 Ex tensi on Co ntrol The ma nager e xtens ion can co ntrol t he setti ngs of o ther e xtensio ns. — Changing the Set tings of Other E xtensions Chang ing the Se ttings of Other Ex tensio ns Remo te E xte nsion Lo ck This f e atur e is als o known as Remo te Stat ion Lock C ontro [...]

  • Page 101

    2.1 Control Feature s User M anual 101 T o select the time service s witching mode (A utomatic/Manual) • Beside s the time mod e, there i s Holida y mode. It can change mode onc e on a specified date. • The Time Ser vice ( Day/Night/L unch/ Break) but ton lig ht shows th e curre nt status as follows: Off: Day mode Green on: Lunc h mode Flashing[...]

  • Page 102

    2.1 Co ntrol Featur es 102 User Manua l 2.1.3 Di al T one T ransfer 2.1. 4 External Bac k gr ound Music (BGM) The manage r extension can broa dcast backgroun d music in t he off ice thro ugh exter nal speak ers. T o start/stop the b ackgr ound music The ma nager can c hange the r estricti on le vel, p er mitt ing an e xtens ion to make a call. • [...]

  • Page 103

    2.1 Control Feature s User M anual 103 2.1.5 O utgo ing M essag es ( OGM) The manage r extension ca n rec ord thre e kinds of greetin g mess ages (OG M) as follows: All mes sages ha ve their o wn ext ension n umbers . Y ou can s e lect the desir ed messag e. Y ou ha ve tw o methods f or recordin g a message . One is rec orded us ing the hand set, a[...]

  • Page 104

    2.1 Co ntrol Featur es 104 User Manua l T o re cord from an external BG M (MOH) por t T o clea r the mes sage • Record voice me ssages only; a voi d the reco rding of musi c. PT On-hook. Off-hook. Enter 31 . 3 1 Press STORE . When the time limit passes, it stops automatically. The message is played back. The message is recorded. You hear the mess[...]

  • Page 105

    User M anual 105 Secti on 3 Customi zing Y ou r Phone & System This chap ter show s you how to cu sto mize your individual telephone or PBX according to your nee ds. Find the de sired setting and program as neces sar y .[...]

  • Page 106

    3.1 Personal Program ming 106 User Manua l 3.1 P ersona l Programming 3.1. 1 Per sonal Pr ogramming Y ou can customiz e your telephone feat ures. For e xample, y ou can chan ge the i nitial sett ings or bu tton featur es acco rding to your ne eds. — Extension PIN (P ers onal Identification Number) Extension PIN (P ersonal Identification Number) Y[...]

  • Page 107

    3.1 Personal Programming User M anual 107 To c a n c e l 3.1. 2 Settings o n the Pr ogramming Mode Y ou can progr am f eatures u sing the progr amming m ode. — Setting Features — Clearing Features Setting Features The de faul t setti n gs ar e shown in bold le tters. For later ref erence , plac e a chec k mark in the bo x e s be low to ind icat[...]

  • Page 108

    3.1 Personal Program ming 108 User Manua l Item Pr og ramming Inp ut Selection & Paramete r Y our e xtensi on inf o rma tion PT: Th e displa y shows t h e PBX numbe r, slo t number and por t number . <example> PS: T he d isplay s hows the PS numbe r . <example> Which di splay lang uage d o you pref er? (Disp lay Langua ge Selection)[...]

  • Page 109

    3.1 Personal Programming User M anual 109 Would you like to dial a pres et number simp ly by going of f-hook? desir ed no. (max. 32 digits ) Do not use Use Which do y ou pref er to seiz e when you go off- hook to mak e calls? (Pre f e rred Line Assignment — Outg oing) No line An idle C O line + CO but ton no .** (01-12 ) or A CO/G-DN button or In[...]

  • Page 110

    3.1 Personal Program ming 110 User Manua l Do y ou pref er to ans wer a ca ll witho ut going off-hook regard less of the A UTO ANS b utton status ? (Forced A nswerback Selection)* No — Disab le Ye s — Enable Which ser vice do yo u pref er when a cal ling party is reco rding a messag e in you r mailbox? (Live Call Screening Mode Set)* Y ou can m[...]

  • Page 111

    3.1 Personal Programming User M anual 111 Creat ing you r persona l mes sage. (P ersonal Abs ent Messag e) messag e (max. 16 char acters) Where a re y our incoming calls forwarded or refuse d? (Call Forw ardin g [FWD]/Do Not D isturb [DND]) (f or both calls) (f or outsi de calls) (f or intercom calls) Off Do Not Dist urb (DND) + des ired no . (max.[...]

  • Page 112

    3.1 Personal Program ming 112 User Manua l Do y ou pref er to hear the key pad ton e? (K ey P ad T one Set)* No — Off Ye s — On Do you wa nt back ground music thro ugh your tel ephon e spea ker while on - hook? (Backgr ound M usic [BGM])* No — Off Ye s — On Wo u ld yo u lik e to set yo ur ex tension PI N or chan ge a stored ex tension PIN t[...]

  • Page 113

    3.1 Personal Programming User M anual 113 T o s tore the names an d numbers in personal spee d dialing Do y ou pref er to s et the One-t ouch dial ing only? (One-t ouch Diali ng Assignment Mode Selection) No — Norma l (Any Flexible CO b ut tons can be modified.) Ye s — Only One-to uch dial ing bu ttons can b e modified. Ho wev er , to modify th[...]

  • Page 114

    3.1 Personal Program ming 114 User Manua l T o e dit the names and numbers of personal sp eed dialing Clearing Features Y ou can reset the settings of the f ollo wing f eatur es on yo ur e xtension to the def ault setti ngs with one oper ation. • * T o enter char acters, ref er to " Entering Cha racters ". Features D efault Setting Disp[...]

  • Page 115

    3.1 Personal Programming User M anual 115 To s e t Live Call Scr e ening Mode Set Hands -free mo de LCS Mode Set [Afte r Answering] Stop reco r d ing Call W a iting — Intercom Calls/Outside Calls Enable (T one ) Call W a iting T one T ype Selection To n e 1 Abse nt Me ssa ge Off P ersonal Ab sent Message Cleared Call Forwar ding [FW D]/D o Not Di[...]

  • Page 116

    3.1 Personal Program ming 116 User Manua l 3.1. 3 Customizing th e Buttons Y ou can change th e fle xible CO bu ttons/DSS butto ns, an d progr ammab le fe ature ( PF) button s on P Ts, DS S Co nsol es, Add- on Key Modu les, a nd PS s to the foll owing fu ncti on button s. F or example, if your tel ephon e has more CO butt ons th an available CO lin[...]

  • Page 117

    3.1 Personal Programming User M anual 117 FWD/DND — Outside calls FWD/DND — Intercom ca lls Grou p FWD — Both calls + Inco ming call distrib ution group exten sion no. Grou p FWD — Outside calls + Inco ming call distrib ution group exten sion no. Grou p FWD — Intercom calls + Inco ming call distrib ution group exten sion no. Account Con f[...]

  • Page 118

    3.1 Personal Program ming 118 User Manua l Time Ser vice (Da y/Night/ Lunch/ Break) + 0/1/2/3 * 4 (+ + T enant no .) Ans wer* 3 Relea se* 3 T o ll Restriction (TRS) + T oll Restriction (T RS) Lev el (1-7) Time Ser vice Switching Mode (Automatic /Manual ) (+ T enant no.) Tw o - w a y R e c o r d * 5 + V oice mail floating extension no . Tw o - w a y[...]

  • Page 119

    3.1 Personal Programming User M anual 119 T o clea r the button • * 1 " ," "#," FLASH/RECALL, P A USE, SECRET (INTERCOM) and T (T ransfer) can al so be stor ed. If y ou do not w ant to disp lay t he stored n umber when m a ki ng a call, pr ess the SECRET (INTERCO M) button b ef ore and after the numbers y ou wish to conc eal. [...]

  • Page 120

    3.2 Manag er Programming 120 User Manua l 3.2 M anag er Programmi ng 3.2. 1 Programming Inf ormation The ma nager ca n progr am the f ollowin g item. • Othe r Extens ions Contro l A vail able Ext ension The e xtensi on assigned as a mana ger Required T elephone A Panason ic Propr iet ar y T eleph one wi th displ ay (e.g., KX -T7735) Manager Passw[...]

  • Page 121

    3.2 Manager Programming User M anual 121 3.2.2 M anag er P r o gram ming Chan ging th e Settin gs and E xtens ion Co ntrol Item Pr ogr amming Input Chang ing th e mana ger p assword. + + P ass word ( max. 10 di gits) + Loc king/unl ockin g other e xtension s. (Remot e Extens ion Loc k) + + Extension no . + (to lock)/ (to u nloc k) + Clea rin g the [...]

  • Page 122

    3.3 Sy stem P rogramming 122 User Manua l 3.3 System Pr ogramming 3.3. 1 Programming Inf ormation Y ou can custo m iz e your syst em according to y our requir ements. [Y our system alrea d y has def a ult sett in gs (f actory installe d ).] The programming is s hown below . (Program number) • The date and tim e [000] • System spee d dialing num[...]

  • Page 123

    3.3 Sy stem Programming User M anual 123 Icon Descriptions Fixed Buttons Func tion PREVIOUS (PREV) NEXT SELECT PROGRA M ST ORE END CLEAR FLASH SECRET SP - PHONE FLASH/RECALL[...]

  • Page 124

    3.3 Sy stem P rogramming 124 User Manua l Pr o cedure The basi c steps are sho wn below . 1. Entering the programmi ng mode 2. Programming Y ou c an ente r each pr ogram numbe r (3 dig its). 3. Exiting the mode • T o exit the programming mode at any time, lift the h andset. • T o exit the programming mode at any time, lift the h andset. Enter s[...]

  • Page 125

    3.3 Sy stem Programming User M anual 125 3.3.2 Sy stem Progra mmi ng Date & Time [000] The pr oprietary tele phones dis pla y the curr ent date a nd time wh ile on-ho ok. • After changing t he desired value s, you can pr ess the S TORE button. Y ou do not ha ve to perf orm the rest of th e steps . • The clock s tar ts imm ediat ely after th[...]

  • Page 126

    3.3 Sy stem P rogramming 126 User Manua l System Speed Dialing Number [001] Y ou can store the phone n umbers o f frequent ly diale d numbe rs. • If the de sired nu mber is more tha n 32 digits , divide th e number and stor e it into a spee d dialin g number . • " ", "#", FLASH/R ECALL, P A USE, and SECRET (INTERCOM) can a l[...]

  • Page 127

    3.3 Sy stem Programming User M anual 127 System Speed Dialing Name [002] Y ou can store the name associa ted with the speed dialing n umber . Thes e names ar e displa yed whe n making cal ls using the displ ay oper ation. T o ent er chara cters, r efer to " Enter ing Characters ". Extension Number [003] Y ou can a ssign an extension num b[...]

  • Page 128

    3.3 Sy stem P rogramming 128 User Manua l Extensio n Nam e [004] Y ou can st ore the name of an extension us er. Th is is us eful if you wan t to know wh o is calling, or who you are calling wh en making an in tercom call using th e director y . T o enter characte rs, ref er to " Entering Characters ". Enter 004 . Press END . Press NEXT .[...]

  • Page 129

    User M anual 129 Secti on 4 Append ix This c hapter prov ides the T ro ubles hooting , Fe ature N umber T abl e, T one Lis t and Qu ick Referenc e Guid e. Check the T roublesho oting sect ion be fore consu lting your deale r .[...]

  • Page 130

    4.1 T roubleshoot ing 130 User Manua l 4.1 T roub leshoot ing 4.1. 1 T r oubleshootin g T roubleshoot ing Prob le m Remedy The teleph one does n ot work properly . • Consul t your deal er . I cannot use the telephone. • The telephone is locked. Unlock your telep hone. ( 1.5.3 Extension Lock , 2 .1.1 Extension Control ) Some features do not work[...]

  • Page 131

    4.1 T roubleshoot ing User M anual 131 My proprietary telepho ne does not have a featur e button. • Some models do not have the feature but ton . Change a flexible button to the d esired butt o n. ( 3.1.3 Customizing the Buttons ) Ente r the spec ified f eatur e number inst ead of the f eature b utton. ( 1.1.1 Before Operating the T elephones ) A[...]

  • Page 132

    4.1 T roubleshoot ing 132 User Manua l I for g ot the password. • Ask the mana ger to assist you. ( 2.1.1 Extension Control ) The background music start ed suddenly . • T ur n off the m usic. ( 1.7.5 Background Music (BGM) , 2.1.4 Exter nal Background Music (BGM) ) I do not want to display a number which is stored in me mory . • Concea l the [...]

  • Page 133

    4.2 Feat ure Number T able User M anual 133 4.2 Feature Number T able 4.2.1 Fea ture Numbe r T able Number s listed below a re the de faul t setting s. Th ere are f lexi ble f eatur e number s and fixe d f eature numbers. If y ou change the fle xible f e ature nu m bers, fill in your assigned numbers (ne w) in the list f o r future refere n ce. Fea[...]

  • Page 134

    4.2 Fe ature Numb er T abl e 134 User Manua l 1.2.4 When the Dialed Line is Busy or There is No Answer Automatic Callback Busy Cancel 46 () Message Waiting 70 () For a caller – T o leave/canc el 1/0 + extensio n no. For a called e xtension – T o call back 2 – T o clear 0 + y our e xtens ion no . 1.2.6 Calling without Restri ctions Remote COS [...]

  • Page 135

    4.2 Feat ure Number T able User M anual 135 1.3.3 Call Pick u p Call Pi cku p – Gro up 40 () grou p no . (2 di gits) – Direc ted 41 () e xtensi on no . Call Pickup Deny 720 () – T o deny 1 – T o allo w 0 1.3.4 T runk Answer F rom A ny Station (T AF AS) – Calls throug h an exter nal s peaker 42 () 1 1.4.2 Call Hold Call Hold / Call Hold Re[...]

  • Page 136

    4.2 Fe ature Numb er T abl e 136 User Manua l 1.5.1 Call Forwarding Call Forwarding (FWD) / 1.7.2 Do Not Disturb (DND) – Both Calls 710 () 0 (Canc el)/ – Outside Calls 711 () 1 (Do Not Distur b [DND])/ – Intercom Ca lls 712 () 2 (All calls) + phone no . + #/ 3 (Bus y) + phon e no. + #/ 4 (No An swer) + phone n o . + # / 5 (Bus y/No An swer) +[...]

  • Page 137

    4.2 Feat ure Number T able User M anual 137 1.6.2 Answering/Denying a P aging Announcem ent – T o ans wer 43 () – T o deny 72 1 () 1 – T o allo w 0 1.7.1 Timed Reminder 760 () – T o set 12H: 1 + t ime (h our/m inute) + 0 (AM )/1 (PM) + 0 (o nce )/1 (dai ly) 24H: 1 + ti me (hour /minut e) + 0 ( once) / 1 (daily ) – T o cancel 0 1.7.3 Call [...]

  • Page 138

    4.2 Fe ature Numb er T abl e 138 User Manua l 1.8.1 Log-in/Log-out, Wrap-up Log-i n 736 () 1 + ICD G roup extens ion no./ Log-ou t 0 + IC D Gro up extension no./ T o enter/leav e the Not Read y mode 735 () 1 (Not R eady) /0 (Rea dy) 1.9.1 Door phone/Door Opene r Door phone Call 31 () door ph one no. (2 digits ) Door Open 55 () door ph one no. (2 di[...]

  • Page 139

    4.2 Feat ure Number T able User M anual 139 * 1 2.1.4 Exter nal Background Music (BGM) 35 () – To p l a y 1 1 – T o stop 10 * 1 2.1.5 O utgoing Mess ages (OGM) 36 () – T o reco rd 1 + O GM floa ting extension no. – T o play back 2 + OGM floa ting extens ion no. – T o record from an external BGM (MOH) po r t 31 + OGM floating e xtension no[...]

  • Page 140

    4.2 Fe ature Numb er T abl e 140 User Manua l Feature (W hile dialing or talking) Fix ed Numb er 1.4.5 Multiple P ar ty Conversation Conference 3 1.9.1 Door phone/Door Opene r F ro m any extension while talking to the door phone 5[...]

  • Page 141

    4.3 T on e User M anual 141 4.3 T one 4.3.1 T one While on -hook When goin g off-hook Ring T ones The f ollo wing tones are progr ammab le allo wing recognition of call type (Outside , Intercom o r Door phone). To n e 1 To n e 2 To n e 3 To n e 4 Dial T one s To n e 1 Normal 1 s 1 s[...]

  • Page 142

    4.3 T one 142 User Manua l When you make calls To n e 2 Any one of th e following f e atures is set: • Absent Message • Bac kground Music • Call Forw arding • Call Pi ckup Deny • Call W a iting • Do Not Distur b • Extensi on Loc k • Ex ecutiv e Busy Overri de Deny • Hot Li ne • Timed Remind er To n e 3 • After p ressing TRANSF[...]

  • Page 143

    4.3 T on e User M anual 143 While of f-hook When talking to an outside par ty When setting the features or pr ogramming Ringb ack T one 1 Nor mal r ing back tone Ringb ack T one 2 Spec ial r ingba ck tone for DISA call Do Not Dis turb (DND) To n e The dia led ex tensio n is ref usin g inco ming call s. Indication T ones To n e 1 Call waiting tone T[...]

  • Page 144

    4.3 T one 144 User Manua l To n e 3 Be fo re t he fo ll ow i ng f e atures activate : • Retr ieving a he ld call • Pic king up an other call • P aging/ Answe ring a pagi ng announ cement • Answe r ing the call thro ugh a spe aker To n e 4 Establis h ing or leaving a conferenc e To n e 5 A cal l has been pu t on hold. 1 s[...]

  • Page 145

    4.4 Quick Re ference Gu ide User M anual 145 4.4 Quick Reference Guide 4.4.1 Q uick Refe ren ce Gu ide Pleas e make a ph otoco p y of the followi ng cards and di str ibute them t o propr iet ary teleph one or si ngle lin e teleph one users . Intercom: Extn. no. Operator: 0 * Outside party: + Phone no. Personal speed dialing: + + Personal speed dial[...]

  • Page 146

    4.4 Q uick Referenc e Guid e 146 User Manua l Intercom: Extn. no. Operator: 0 * Outside party: 9 * + Phone no. Personal speed dialing: *+ + Personal speed dialing no. System speed dialing: * + System speed dialing no. Redial: # * Reserving a busy line: 6 * Sending a call waiting tone: 1 * Specified extension: 41 * + Extn. no. Group: 40 * + Group no[...]

  • Page 147

    User Manua l 147 Index[...]

  • Page 148

    Ind ex 148 User M anual A Absence Settings 63 Absent Message 67, 110, 136 Account 17, 1 17 Account Code Entry 24, 133 Alternate Calling — Ring/Voice 34, 13 9 Alternate Receiving — Ring/Voice 109 Answer 18, 43, 1 18 Answer/Release Button 43 Answering Call Waiting from the Telephone Company 56 Answering Call Waiting in the PB X 53 Answering Calls[...]

  • Page 149

    Index User Manua l 149 Electronic Station Lockout — > Extension Lock 68, 112, 1 36 Entering Characters 97 Examples 13 Exclusive Call Hold 47 Executive Busy Override 32 , 139 Executive Busy Override Deny 75, 111 , 1 37 Extension Control 100 Extension Feature Clear 79, 13 7 Extension Lock 68, 112, 136 Extension Name [004] 128 Extension Number [0[...]

  • Page 150

    Ind ex 150 User M anual P Paging 70 Paging and then Transferring a Call 70 Paging Deny 71, 111 PAUSE 15 Personal Absent Message 111 Personal Programming 106 Personal Speed Dialing 25, 13 3 Pickup Dialing — > Hot Line 26, 133 Portable Station (PS) Registration 12 Predialing 23 Preferred Line Assignment — Inco ming 109 Preferred Line Assignmen[...]

  • Page 151

    Index User Manua l 151 Wrap-up 17, 80, 117 Y Your Extension Number 13[...]

  • Page 152

    Panasonic Consumer Electr onics Company Division of Matsushita Electric Corporation of America One P anasonic W ay Secaucus, NJ 07094 Panasonic Sales Compan y Division of Matsushita Electric of Puerto Rico, Inc. A ve. 65 de Infanter í a, Km. 9.5 San Gabriel Industrial Park Carolina, Puer to Rico 00985 http://www .panasonic.com/csd Copyright: This [...]