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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TC1220NZW, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic KX-TC1220NZW one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-TC1220NZW. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Panasonic KX-TC1220NZW should contain:
- informations concerning technical data of Panasonic KX-TC1220NZW
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Table of contents for the manual
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Page 1
Cordless Phone Model No. KX-TC1220ALW KX-TC1220NZW Operating Instructions PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 10 hours before initial use. Preparation Basic Operation Advanced Operation Useful Information Caller ID Compatible[...]
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Page 2
2 Before Initial Use Thank you for purchasing your new Panasonic cordless telephone. For your future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach or keep original receipt to assist with any repair under warranty. Accessories (included) Handset Cover (p. 12) Battery (p. 12) For Australia o[...]
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Page 3
For Best Performance 3 Battery Charge A rechargeable Nickel Cadmium (Ni-Cd) battery powers the handset. Charge the battery for about 10 hours before initial use (p. 12). • Clean the handset and the base unit charge contacts with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity. Otherwise the[...]
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Page 4
Preparation Location of Controls ..................................................................... 6 Display ............................................................................................ 8 Settings ..........................................................................................11 Connections ............................[...]
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Page 5
5 Preparation Basic Operation Advanced Operation Useful Information Selecting Characters to Enter Names ........................................39 Finding Items in the Directory .....................................................41 Dialling from the Directory ...........................................................42 Editing an Item in the Dir[...]
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Page 6
6 TALK I N T NT E R ER COM FUNCTION E E DI DI T E X IT EXIT C H CH R E C A L L RECALL PA U S E SE 1 2 3 0 4 5 6 8 7 9 ON OFF R E D IA L REDIAL Location of Controls Handset[...]
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Page 7
7 Preparation Base unit LOCA T O R TOR IN T INT E R C O M ERCOM CHAR GE IN U S E IN USE V O L VOL U M E UME AUTO PR OGRAM RECALL RECALL H O L D HOLD R I N G E R RINGER R E D I A L REDIAL P A U S E PAUSE MIC CALLER ID CALLER ID [...]
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Page 8
8 Display The handset shows you information and instructions on the display. The display prompts are shown below. Ringer off The Caller List is empty. This is displayed while the handset is on the base unit. The battery needs to be charged. Place the handset on the base unit to charge the battery (p. 13). The display shows the number of new calls a[...]
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Page 9
9 Preparation During a conversation, the display shows the length of the call (ex. 1 hour, 6 minutes and 35 seconds). The battery strength is also displayed (p. 12). The handset has lost communication with the base unit. Place the handset on the base unit and try again. This is information from the Caller List. The display shows: — the caller’s[...]
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Page 10
10 Not available Ü , á , or (INTERCOM) was pressed, while the base unit was in use. When trying to enter the Caller List while the handset is off the base unit, the Caller List is empty. When trying to enter the directory list while the handset is off the base unit, the directory is empty. When trying to store an item or Caller List information i[...]
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Page 11
11 Preparation Settings Connections • USE ONLY WITH Panasonic AC ADAPTOR PQLV14AL. • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • To connect a standard telephone on the same line, see page 53. • If your unit is connected to a PBX which does not support Caller ID services, you c[...]
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Page 12
12 Settings Battery Charge Place the handset on the base unit and charge for about 10 hours before initial use. • The IN USE/CHARGE indicator lights and a beep sounds. Installing the Battery in the Handset Install the battery in the handset and close the handset cover, locking it into place. IN USE/CHARGE Indicator OR H Needs to be recharged. Bat[...]
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Page 13
13 Preparation Up to about 20 days Battery information After your Panasonic battery is fully charged (p. 12): Operation Operating time While in use (TALK) While not in use (Standby) Up to about 8 hours • The battery operating time may be shortened depending on usage conditions, such as viewing the Caller ID Caller List or directory list, and ambi[...]
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Page 14
14 Settings 1 Lift the handset off the base unit and press / (EXIT/CH) twice. OR When the handset is off the base unit, press / (EXIT/CH) once. • If previously adjusted, “ Adjust ” will be displayed on the third line. 2 Press á ( Set clock key). • You may press á ( Adjust key) instead. 3 Enter the current year by using a 4-digit number. ([...]
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Page 15
15 Preparation 8 Press á ( Next key). 9 Enter the current date by using a 4-digit number. (Ex. To set Dec. 27, enter “ 2712 ” .) 10 Press á ( Save key). • A beep sounds. • The clock starts working. • You can go back to the previous display by pressing Ü , when setting the time and date. • If 3 beeps sound when entering the time and d[...]
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Page 16
16 Programmable Functions H LCD contrast Set recall Talk switching Set area code You can program the following functions by using the handset near the base unit . The display shows the programming instructions. See the corresponding pages for function details. Make sure the unit is in the standby mode initially. During programming: *To select a des[...]
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Page 17
17 Preparation Auto talk :On H Program GF H =Yes Auto talk :Off GF H =Save Auto talk :On GF H =Save Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing (TALK) . If you want to use this feature, you need to enable this feature. Your phone comes from the factory set[...]
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Page 18
Ringer Low ❚❚❚❚❚❚ High GF Selecting the Ringer Volume You can set the handset and base unit ringer volumes to HIGH, LOW or OFF. If set to OFF, the handset/base unit will not ring. Your phone comes from the factory set to HIGH. With the handset Make sure the unit is in the standby mode initially. 1 Press (FUNCTION/EDIT) . 2 Press Ö or ?[...]
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Page 19
19 Preparation Setting the LCD Contrast You can program the handset LCD contrast (5 levels). To make the handset display clearer, set to high level. Your phone comes from the factory set to level 3. Make sure the unit is in the standby mode initially. 1 Press (FUNCTION/EDIT) . 2 Press Ö or Ñ repeatedly until the arrow points to “ Program ” . [...]
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Page 20
20 Programmable Functions Storing Your Area Code We recommend you program your area code before using the Caller ID feature (p. 27). Incoming calls from the same area will be then recorded in the Caller List without the area code. You do not have to remove the code before calling back or storing. Make sure the unit is in the standby mode initially.[...]
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Page 21
21 Basic Operation Making Calls 1 Press (TALK) . 2 Dial a phone number. • The dialled number is displayed. • After a few seconds, the display will show the length of the call and the battery strength. 3 To hang up, press (TALK) or place the handset on the base unit. • If the handset has lost communication with the base unit, 3 beeps sound and[...]
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Page 22
Making Calls 22 To dial after confirming the entered number 1 Dial a phone number. • If you misdial, press Ü and dial again. 2 Press (TALK) . • After a few seconds, the display will show the length of the call and the battery strength. 3 To hang up, press (TALK) or place the handset on the base unit. To redial after confirming the last numbe[...]
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Page 23
23 Basic Operation 1 Press (DIGITAL!SP-PHONE) . • The DIGITAL SP-PHONE indicator lights. 2 Dial a phone number. 3 When the other party answers, talk into the MIC (microphone). 4 To hang up, press (DIGITAL!SP-PHONE) . • The indicator light goes out. • To switch to the handset while using the base unit speakerphone: — If the handset is off th[...]
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Page 24
Making Calls 24 Hands-free Digital Duplex Speakerphone For best performance, please note the following: • Talk alternately with the caller in a quiet room. • If the other party has difficulty hearing you, press VOLUME to decrease the speaker volume. • If the other party ’ s voice from the speaker cuts in/out during a conversation, press VOL[...]
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Page 25
25 Basic Operation Simultaneous Keypad Dialling You can use the base unit like a standard telephone. After pressing (TALK) to make a call with the handset near the base unit, you can also dial using the base unit keypad. 1 Handset: Press (TALK) . 2 Base unit: Dial a telephone number while hearing a dial tone on the handset. • When the other party[...]
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Page 26
26 With the Base Unit (Digital Duplex Speakerphone) 1 Press (DIGITAL!SP-PHONE) . 2 Talk into the MIC . 3 To hang up, press (DIGITAL!SP-PHONE) . Answering Calls When a call is received, the unit rings, “ Incoming call ” is displayed on the handset and the CALLER ID indicator fl ashes quickly. If you subscribe to a Caller ID service, the calling[...]
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Page 27
27 Basic Operation Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party ’ s information will be shown on the handset display after the fi rst ring. The unit can store up to 50 different callers in the Caller List. The Caller List informati[...]
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Page 28
CALLER ID Indicator Caller ID Service 28 While the handset is on the base unit: If you have received 10 new calls, the display will show the following. When you lift the handset, the display changes to the following. • After 10 seconds, the display changes to the standby mode (p. 13). To check the number of new calls When new calls have been rece[...]
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Page 29
29 Basic Operation Using the Caller List 1 Lift the handset off the base unit. OR If the handset is off the base unit, press Ü or á to enter the list. • The display will show, for example, the following. 2 To search from the most recent call, press Ö . To search from the oldest call, press Ñ . • To scroll between callers, press Ö or Ñ . 3[...]
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Page 30
Using the Caller List 30 Display meaning: √ : You have checked this caller information, answered the call or, called back the caller. ✕ 2- ✕ 9 : The number of times the same caller called (up to 9). After checking, “ ✕ 2 ” – “ ✕ 9 ” will be replaced with “ √ ” . Ex. When you search from the most recent call: 02223334444 3:[...]
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Page 31
31 Basic Operation • If a phone number is not displayed in the caller information, you cannot call back that caller. 1 Lift the handset off the base unit. OR If the handset is off the base unit, press Ü or á to enter the list. 2 Press Ö or Ñ repeatedly to fi nd the desired caller. 3 Press (TALK) . • The displayed phone number is dialled au[...]
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Page 32
Using the Caller List 32 Editing the Caller ’ s Phone Number You can edit a phone number in the Caller List. After editing the number, you can continue with calling back or directory storing procedures. Make sure the unit is in the standby mode initially. 1 Lift the handset off the base unit. OR If the handset is off the base unit, press Ü or á[...]
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Page 33
33 Basic Operation Storing Caller List Information in the Directory You can store names and phone numbers that are in the Caller List into the directory. Storing must be carried out with the handset. Make sure the unit is in the standby mode initially. 1 Lift the handset off the base unit. OR If the handset is off the base unit, press Ü or á to e[...]
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Page 34
Using the Caller List 34 1 Lift the handset off the base unit. OR If the handset is off the base unit, press Ü or á to enter the list. 2 Press Ö or Ñ repeatedly to fi nd the caller you want to erase from the Caller List, and press á . 3 Press Ö or Ñ to select “ Clear ” , and press á ( Yes key). • A beep sounds and the information is [...]
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Page 35
35 Basic Operation Exit H All clear GF H =Yes All clear 0 new call G =New F =Old H Exit All clear GF H =Yes To erase all entries in the Caller List Before erasing all entries, make sure that “ 0 new call ” is displayed. 1 Lift the handset off the base unit. OR If the handset is off the base unit, press Ü or á to enter the list. 2 Press á ( Y[...]
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Page 36
36 Speed Dialler Dialling a Stored Number 1 Press (DIGITAL!SP-PHONE) . 2 Press (AUTO/PROGRAM) . 3 Press the memory station number ( (0) to (9) ). • The stored number is dialled. • Numbers stored can only be dialled by the base unit. Memory Station Numbers (AUTO/PROGRAM) (DIGITAL!SP-PHONE) To erase a stored number Press (AUTO/PROGRAM) twice ➡ [...]
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Page 37
Advanced Operation 37 Using the Directory You can store up to 30 names and phone numbers in the directory using the handset. All directory items are sorted by the first word in alphabetical order. Using the directory, you can make a call by selecting a name on the handset display. When you receive a caller ID call from a caller stored in the direc[...]
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Page 38
Using the Directory 38 1 Press (FUNCTION/EDIT) . 2 While the arrow points to “ Save directory ” , press á ( Yes key). • The display shows the number of stored items in the directory. 3 Enter a name, up to 15 characters using the dialling buttons (p. 39). • To move the cursor, press (*) ( ← ) or (#) ( → ). • If a name is not required,[...]
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Page 39
39 Advanced Operation #& ’ () , – ./ 1 A B C a bc2 D E F d ef3 G H I g hi4 J K L jkl5 M N O m no6 PQ R S p q r s 7 T U V t uv8 W X Y Z w xyz9 0 Blank To move the cursor to the left To move the cursor to the right (1) (2) (3) (4) (5) (6) (7) (8) (9) (0) (*) (#) 123456789 1 0 1 1 Number of times key is pressed Selecting Characters to Enter Na[...]
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Page 40
Using the Directory 40 For example, to enter “Tom Jones”: 1 Press (FUNCTION/EDIT) . 2 While the arrow points to “ Save directory ” , press á ( Yes key). 3 Press (8) . 4 Press (6) six times, then press (#) to move the cursor to the right. 5 Press (6) four times. 6 Press (#) twice to enter a blank. 7 Press (5) . 8 Press (6) six times, then p[...]
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Page 41
41 Advanced Operation Finding Items in the Directory You can search the directory using the handset. Make sure the unit is in the standby mode initially. 1 Press Ö or Ñ to enter the directory list. . • The fi rst item is displayed. 2 Press Ö or Ñ repeatedly until the desired item is displayed. . • All directory items are stored in the orde[...]
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Page 42
Using the Directory 42 Other symbols, 1 A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 (1) (2) (3) (4) (5) (6) (7) (8) (9) (0) Index Keys Index Keys M, N, O, 6 P, Q, R, S, 7 T, U, V, 8 W, X, Y, Z, 9 0 Index table 1 Press Ö or Ñ repeatedly to fi nd the directory item that you want to dial. • To search for the item by initial, see page 41. • To e[...]
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Page 43
43 Advanced Operation Editing an Item in the Directory Make sure the unit is in the standby mode initially. 1 Press Ö or Ñ repeatedly to fi nd the directory item you want to change, and press á . • To search for the item by initial, see page 41. 2 While the arrow points to “ Edit ” , press á ( Yes key). • If you do not need to change t[...]
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Page 44
Using the Directory 44 Erasing an Item from the Directory Make sure the unit is in the standby mode initially. 1 Press Ö or Ñ repeatedly to fi nd the directory item you want to erase. • To search for the item by initial, see page 41. 2 Press á . 3 Press Ö or Ñ to select “ Clear ” . 4 Press á ( Yes key). • A beep sounds and the item i[...]
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Page 45
Advanced Operation 45 Intercom A 2-way intercom is possible between the handset and the base unit. Paging the base unit from the handset 1 Handset: Press (INTERCOM) . Talk to the paged party after the beeps. • “ Intercom ” is displayed. 2 Base unit: When the other party ’ s voice is heard, talk into the MIC . 3 Handset: To end the intercom,[...]
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Page 46
Intercom 46 During an intercom call: • Intercom calls can only be ended with the handset. • If the handset user has difficulty hearing the base unit user, decrease the base unit speaker volume by pressing VOLUME . • If an incoming call is received, the intercom call stops and the unit starts to ring. To answer, press (TALK) or (DIGITAL!SP-PHO[...]
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Page 47
Advanced Operation 47 Special Features How to Use the PAUSE Button (For Analog PBX Line/Long Distance Service Users) We recommend you press (REDIAL/PAUSE) if a pause is required for dialling with a PBX or to access a long distance service. Ex. Line access number (9) (PBX) (9) (REDIAL/PAUSE) • Pressing (REDIAL/PAUSE) once creates a 3.5 second [...]
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Page 48
Special Features 48 RECALL Button Pressing (RECALL) allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of more than a mi[...]
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Page 49
49 Advanced Operation 1 Press (FUNCTION/EDIT) . 2 Press Ö or Ñ repeatedly until the arrow points to “ Program ” . 3 Press á ( Yes key). 4 Press Ö or Ñ repeatedly until the arrow points to “ Set recall ” . 5 Press á ( Yes key). 6 Press Ö or Ñ repeatedly until the desired time is displayed. 7 Press á ( Save key). • A beep sounds. ?[...]
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Page 50
50 Wall Mounting This unit can be mounted on a wall. 2 Connect the AC adaptor. 3 Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow. • The word “UP” should face upward. 1 Push the hook and turn it around. Turn the hook until a click is heard. To Power Outlet[...]
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Page 51
51 Useful Information 4 Install screws using the wall template below. Connect the telephone line cord. Mount the unit, then slide down. • Extend the antenna. • Fasten the telephone line cord to prevent it from being disconnected. 5 To charge the handset battery: Fix the charge contacts ( # ) and insert the hook to the handset hole ( $ ). • Th[...]
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Page 52
52 Battery Replacement If “ Recharge ” is displayed and/or “” fl ashes after being fully charged, replace the battery with a new Panasonic P-P102 battery. To avoid memory loss, replace within 3 minutes. 1 Press the notch on the battery cover fi rmly and slide it as indicated by the arrow. 2 Remove the old battery. Then install the new one[...]
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Page 53
53 Useful Information Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use a telephone double adaptor (for Australia) or a T-adaptor (for New Zealand). Telephone Line Cord Standard Telephone To Socket (Optional) Telephone Double Adaptor For New Zealand For Australia To Si[...]
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Page 54
54 Before Requesting Help Problem The unit does not work. “ No link to base Place on cradle and try again. ” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or the base unit do not ring. The handset display is blank. The handset display is still blank after press[...]
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Page 55
55 Useful Information Problem You cannot program items, such as the day and time adjustment. Previously programmed information is erased. You cannot store a name and phone number in the directory. While programming or searching, the unit starts to ring and stops the program/search. The unit does not display the caller ’ s phone number. The handse[...]
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Page 56
Before Requesting Help 56 Problem (LOCATOR/INTERCOM) does not function. You cannot redial by pressing (REDIAL/PAUSE) . “ Recharge ” is displayed on the handset, “” fl ashes or the unit beeps intermittently. You charged the battery fully, but “ Recharge ” is still displayed and/or “” continues to fl ash. The IN USE/CHARGE indicator[...]
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Page 57
57 Useful Information Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) When left unused for a long period of time, the base unit should be unplugged from the household AC [...]
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Page 58
Safety Instructions 58 WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO LIQUID OR ANY TYPE OF MOISTURE. When a failure occurs which results in the internal parts becoming accessible, disconnect AC adaptor immediately and return this unit to the place of purchase or service centre. If there is any trouble, disconnect the unit [...]
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Page 59
59 Useful Information SOCKET SCREW “ A ” PLUG Fig. 1 TELEPHONE CORD Connect to the PLUG as shown in Fig. 1. ( ) SCREW “ B ” Fig. 2 SCREW “ B ” Fig. 3 SOCKET SCREW “ A ” Fig. 4 Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “ Permitted Attachment ” which [...]
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Page 60
Kyushu Matsushita Electric Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PQQX13215ZA-BM S1001-0 If you are satis fi ed with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service c[...]