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Panasonic KX-TDE100 manual

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Table of contents for the manual

  • Page 1

    Pure IP-PBX Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDE100/KX-TDE200: PMMPR Software File V ersion 2.0000 or later KX-TDE600: PGMPR Software File V ersion 2.0000 or later In this manual, the suffix of each model number (e.g., KX-TDE100 NE )[...]

  • Page 2

    Table of Contents 1 Overview .. ................................................................................................. 3 1.1 Information about IP Telephony Service .. ......................................................................4 1.2 Important Notice for Subscription and Installation .. ..........................................[...]

  • Page 3

    Section 1 Overview This section provides an overview of the V-SIPGW16 card. Programming Manual for Virtual SIP Trunk Card 3[...]

  • Page 4

    1.1 Information about IP Telephony Service The Virtual 16-Channel SIP Trunk Card ( V-SIPGW16) is a virtual trunk card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP (Internet Telephony Service Provider). As a major SIP Provider, an ITSP provides its telephony service partly through the conventional [...]

  • Page 5

    • VoIP communication using the V-SIPGW16 card may deteriorate depending on the network conditions. DNS (Domain Name System) A DNS server normally provides the name resolution service for your computer. As domain names are alphabetic, they are easier to remember. The Internet, however, is based on IP addresses. Therefore, every time a domain name [...]

  • Page 6

    LAN WA N Internet STUN STUN STUN STUN Server Server SIP SIP Server Server Fixed IP Address Fixed IP Address SIP SIP Server Server STUN STUN Server SIP Server Fixed IP Address SIP Server PBX with V -SIPGW16 Card ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP Router (NA T enabled) PC IP-PT Switching Hub Note • If an ISP/ITSP uses a device su[...]

  • Page 7

    1.2 Important Notice for Subscription and Installation 1.2.1 Port Requirements Required Ports for Each Channel When configuring a router with NAT enabled, you need to secure a certain number of ports for each SIP and RTP/RTCP channel. For RTP/RTCP, the number of required ports is double the number of activated SIP trunks (Ch). For SIP signalling, t[...]

  • Page 8

    Router Requirements • Port Forwarding: It may be necessary to set the NAT router so that it forwards the incoming packets to the IP address of the V-SIPGW16 card if all of the following conditions are met: – the PBX uses a STUN server; – a V-SIPGW16 card is located under a NAT router; – incoming packets are routed to a SIP Client port or NA[...]

  • Page 9

    1.3 Specifications For details about the RFCs and protocols for the V-SIPGW16 card, refer to the following specifications. Items Specification SIP RFCs RFC3261 (UDP only) RFC3262 (PRACK) RFC3264 (Offer/Answer) RFC3311 (UPDATE) RFC3581 (Symmetric Response Routing/rport) RFC4028 (Session Timer) CODECs G.711 (a-law and µ-law) G.729A Voice Options Ech[...]

  • Page 10

    10 Programming Manual for Virtual SIP Trunk Card 1.3 Specifications[...]

  • Page 11

    Section 2 Preparations for PC Programming This section serves as reference operating instructions when using the Maintenance Console software to programme the V-SIPGW16 card. Programming Manual for Virtual SIP Trunk Card 11[...]

  • Page 12

    2.1 Maintenance Console Operating Instructions 2.1.1 Installing and Starting the Maintenance Console System programming, diagnosis and administration for the V-SIPGW16 card can be performed with a PC using the Maintenance Console. This section describes how to install and start the Maintenance Console. System Requirements Required Operating System [...]

  • Page 13

    RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided "as is" without express or implied warranty of any kind. These notices must be retained in any copies of any part of this documentation and/or software. Inst[...]

  • Page 14

    7. When country/area data do not match: a. Click OK to replace the country/area data of the PBX. Replacement may take several minutes to complete. b. Follow the procedure described in Section "3.16.1 Starting the PBX (for KX-TDE100/ KX-TDE200)" or Section "3.18.1 Starting the PBX (for KX-TDE600)" in the Installation Manual and r[...]

  • Page 15

    When not using a DHCP server to obtain a DNS server IP address automatically: a. Select Manual for the DNS Server Address Method setting. b. In the Manual Preferred DNS Server IP Address box, type the IP address of the preferred DNS server. c. In the Manual Alternate DNS Server IP Address box, type the IP address of the alternate DNS server. d. Cli[...]

  • Page 16

    2.2 Installing the V-SIPGW16 Card to the PBX 1. a. Under Configuration , click Slot . b. Move the mouse pointer over the white PBX image at the bottom of the screen for the virtual slots. c. Click Select Shelf . 2. a. Click on the name of the V-SIPGW16 card. An image of the card will be displayed. b. Drag the image of the card to a Trunk slot and r[...]

  • Page 17

    Section 3 Programming the V-SIPGW16 Card This section serves as reference operating instructions when using the Maintenance Console software to programme the V-SIPGW16 card. Programming Manual for Virtual SIP Trunk Card 17[...]

  • Page 18

    3.1 Programming the V-SIPGW16 Card—Port Property Various settings can be programmed for each virtual SIP gateway port. To change the status of virtual SIP gateway ports, click Command . Accessing Port Properties 1. Under Configuration , click Slot . 2. Move the mouse pointer over the white PBX image at the bottom of the screen for the virtual slo[...]

  • Page 19

    2. Enter information or select from the list for each parameter. 3.1.1 Main Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Value Range Shelf type Slot Indicates the slot position (reference only). Value Range Slot number Port Indicates the port number (reference only). Value Range Port number Connection Indicates the port sta[...]

  • Page 20

    Value Range Max. 20 characters SIP Server Location—Name Specifies the domain name of the SIP proxy server. Note Specify the domain name of the outbound proxy server, if provided by the SIP provider. Value Range Max. 100 characters SIP Server Location—IP Address Specifies the IP address of the SIP proxy server. This setting is compulsory when no[...]

  • Page 21

    Value Range Shelf type Slot Indicates the slot position (reference only). Value Range Slot number Port Indicates the port number (reference only). Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired c[...]

  • Page 22

    3.1.3 Register Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Value Range Shelf type Slot Indicates the slot position (reference only). Value Range Slot number Port Indicates the port number (reference only). Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select[...]

  • Page 23

    Un-Register Ability when port INS Specifies whether to unregister the previous registration and send the REGISTER message to the SIP server when the port status is set back to INS. Value Range Disable, Enable Registrar Server—Name Specifies the domain name of the SIP registrar server. Value Range Max. 100 characters Registrar Server—IP Address [...]

  • Page 24

    Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired cell in the column, and then click Command . Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network[...]

  • Page 25

    Port Indicates the port number (reference only). Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired cell in the column, and then click Command . Value Range INS: The port is in service. OUS: The port[...]

  • Page 26

    3.1.6 Calling Party Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Value Range Shelf type Slot Indicates the slot position (reference only). Value Range Slot number Port Indicates the port number (reference only). Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to s[...]

  • Page 27

    From Header—SIP-URI Specifies the complete SIP-URI address of the From header. The configuration in From Header—User Part will be invalid if this parameter is set. Value Range Max. 100 characters P-Preferred-Identity Header—User Part Specifies the value to be stored in the username part of the SIP-URI of the P-Preferred-Identity header. Value[...]

  • Page 28

    Value Range Shelf type Slot Indicates the slot position (reference only). Value Range Slot number Port Indicates the port number (reference only). Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired c[...]

  • Page 29

    Value Range Shelf type Slot Indicates the slot position (reference only). Value Range Slot number Port Indicates the port number (reference only). Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired c[...]

  • Page 30

    Packet Sampling Time (G.729A) Specifies the time interval between measurements (samples) of sound data during a conversation. The smaller this number, the higher the quality of the transmitted sound. Value Range 10 ms, 20 ms, 30 ms, 40 ms, 50 ms, 60 ms Voice Activity Detection for G.711 Enables the use of the Voice Activity Detection feature for th[...]

  • Page 31

    Note Manual programming is required if DTMF is set to Outband (RFC2833) . Value Range 96–127 3.1.9 RTP/RTCP Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Value Range Shelf type Slot Indicates the slot position (reference only). Value Range Slot number Port Indicates the port number (reference only). Value Range Port number[...]

  • Page 32

    Value Range 0–7 RTP QoS-ToS Type Specifies the ToS type in the ToS field. Value Range Normal, Monetary Cost, Reliability , Throughput, Delay RTP QoS-DSCP Specifies the value in the ToS field by a DSCP for DiffServ. Value Range 0–63 RTP QoS-HEX Specifies the value in the ToS field by a hexadecimal number. Value Range 00–FF RTCP Packet Sending [...]

  • Page 33

    Value Range Slot number Port Indicates the port number (reference only). Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired cell in the column, and then click Command . Value Range INS: The port is i[...]

  • Page 34

    T.38 FAX Rate Management Method Specifies the rate management method when using the T.38 protocol. Value Range Transferred TCF, Local TCF 3.1.11 T.38 Option Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Value Range Shelf type Slot Indicates the slot position (reference only). Value Range Slot number Port Indicates the port n[...]

  • Page 35

    Value Range 0–7 T.38 FAX QoS-ToS Type Specifies the ToS type in the ToS field when using the T.38 protocol. Value Range Normal, Monetary Cost, Reliability , Throughput, Delay T.38 FAX QoS-DSCP Specifies the value in the ToS field by a DSCP for DiffServ when using the T.38 protocol. This setting is compulsory when DSCP is selected in T.38 FAX QoS [...]

  • Page 36

    Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired cell in the column, and then click Command . Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network[...]

  • Page 37

    Value Range Shelf type Slot Indicates the slot position (reference only). Value Range Slot number Port Indicates the port number (reference only). Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired c[...]

  • Page 38

    Value Range Yes, No 38 Programming Manual for Virtual SIP Trunk Card 3.1.13 Supplementary Service[...]

  • Page 39

    3.2 Programming the V-SIPGW16 Card—Card Property 3.2.1 Card Property The properties of the V-SIPGW card can be specified. To programme the parameters, click Common Settings , and set the desired value. Accessing Card Properties 1. Under Configuration , click Slot . 2. Move the mouse pointer over the white PBX image at the bottom of the screen for[...]

  • Page 40

    Value Range 1.0.0.0–223.255.255.255 Manual Preferred DNS Server IP Address Specifies the IP address of the preferred DNS server manually. This setting is compulsory if a DNS server IP address is not assigned automatically. Value Range 1.0.0.0–223.255.255.255 Manual Alternate DNS Server IP Address Specifies the IP address of the alternate DNS se[...]

  • Page 41

    DNS SRV Record Resolve Ability Specifies whether to request that the DNS server translates domain names into IP addresses using the DNS SRV record. Value Range Disable, Enable Programming Manual for Virtual SIP Trunk Card 41 3.2.1 Card Property[...]

  • Page 42

    3.3 Programming the V-SIPGW16 Card—Shelf Property Common settings for all of the V-SIPGW cards installed in the IPCMPR (for KX-TDE100/KX-TDE200)/ IPCEMPR (for KX-TDE600) Virtual Shelf can be programmed. Accessing Shelf Properties 1. Under Configuration , click Slot . 2. Move the mouse pointer over the white PBX image at the bottom of the screen f[...]

  • Page 43

    NAT - Voice (RTP) UDP Port No. Specifies the starting port number of the dynamic ports used for NAT Traversal. Value Range 2–65000 (even number only) NAT - Keep Alive Packet Sending Ability Specifies whether to send Keep Alive packets in order to maintain the NAT binding information. This setting may be compulsory depending on the network conditi[...]

  • Page 44

    Value Range 1–65535 STUN External Address Detection Retry Counter Specifies the number of times that a query is retried when no response is received from the STUN server. Value Range 0–8 STUN Resending Interval Specifies the length of time until a query is retried when no response is received from the STUN server. Value Range 0–1600 ms SIP Ca[...]

  • Page 45

    3.3.2 Timer SIP T1 Specifies the retransmission interval time for INVITE requests and responses. Value Range 5–255 ´ 100 ms SIP T2 Specifies the retransmission interval time for INVITE responses and non-INVITE requests. Value Range 40–255 ´ 100 ms Programming Manual for Virtual SIP Trunk Card 45 3.3.2 Timer[...]

  • Page 46

    46 Programming Manual for Virtual SIP Trunk Card 3.3.2 Timer[...]

  • Page 47

    Section 4 Maintenance This section serves as reference operating instructions for data management of the V-SIPGW16 card using the Maintenance Console software. Programming Manual for Virtual SIP Trunk Card 47[...]

  • Page 48

    4.1 Configuration Management 4.1.1 Importing/Exporting V-SIPGW16 Provider Profiles Provider profiles for the V-SIPGW16 card can be exported or imported (if updated provider profiles are available), using the Import/Export tool. Follow the steps below to import or export the provider profiles: Note To access the following menu options, you must be l[...]

  • Page 49

    4.1.2 V-SIPGW16 Protocol Trace The trace data of protocol activity can be collected from the V-SIPGW16 card and saved to the PC, using the utility, V-SIPGW16 Protocol Trace . This option requires that the target V-SIPGW16 card be set to INS status. Follow the steps below to trace and file V-SIPGW16 card protocol activity: Note To access the followi[...]

  • Page 50

    50 Programming Manual for Virtual SIP Trunk Card 4.1.2 V-SIPGW16 Protocol Trace[...]

  • Page 51

    Index Programming Manual for Virtual SIP Trunk Card 51[...]

  • Page 52

    A Accessing Card Properties 39 Accessing Port Properties 18 Accessing Shelf Properties 42 Automatic Programming, Port Property 18 B Bandwidth Requirements 8 C Card Property, Icon Description 39 Card Property, Programming 39 Configuration Management 48 D DHCP Server 14 DNS (Domain Name System) 5 DNS Server 5 F Firewall Requirements 7 Fixed IP Addres[...]

  • Page 53

    Programming Manual for Virtual SIP Trunk Card 53 Notes[...]

  • Page 54

    Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PSQX5028ZA Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co.,[...]