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Panasonic KX-TES manual

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Table of contents for the manual

  • Page 1

    STATION USER GUIDE Panasonic Panasonic Panasonic Panasonic ® ® ® ® Please read these instructions completely before using this uni t. Sectio n 755 Issued Apr il 200 0 Digital Business System 44-Series Key Telephones (Supports D BS, and 82 4)[...]

  • Page 2

    The con tents of this ma nual are subject to c hange withou t notice an d do not c onstitute a commitmen t on the part o f Pan asonic T elecommuni cat ion Syste ms Comp any (P TSC). Every effort has been made to ensure the acc uracy of this do cum ent. However, due to ongoi ng pro du ct impr ov ement s and revisi on s, Pana so nic canno t guarantee[...]

  • Page 3

    Preface Issued Apri l 2000 i Prefac e The Station User Guide is fo r anyone who uses a Panaso nic 44-Series di gital telephone in conj unction with the Pa nasonic DBS. The DBS (Digital Business System) is a telephone system th at provides you with a powerfu l set of featur e s for han dling call s . This ma nu al pro vides an ov erview o f the fol [...]

  • Page 4

    Preface ii Issued April 2000 Notation Used This man ual uses the following conventio ns: • References t o chap ters and s ections a re enc losed in quot ation ma rks, and i n clude the titl e and page nu m ber , for example : “Assi gning F F Keys ” on pa g e 25 . • References to info rmat i on you are to di al i s printed in bold face, mixe[...]

  • Page 5

    Cont en ts Issued Apri l 2000 3 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i 1. Understanding Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . 17 Non-Dis play Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Contents 4 Issued Apri l 2000 Auto-R e peat Di aling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 Savin g and Red ialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 4. Answering Cal ls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 3 Pi[...]

  • Page 7

    Cont en ts Issued Apri l 2000 5 Makin g an An nounceme nt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559 Answerin g an Announce m ent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560 Transf erring Calls with an Anno uncement . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    Contents 6 Issued Apri l 2000[...]

  • Page 9

    1. Un derstan ding Y our Phone DBS-32- 7 55 Issued Apri l 2000 7 1. Understanding Your Phone Becoming familiar with your Pan a sonic 44-Series d igital phon e will enable you t o ef fe ctively use its call-ha ndling fe atures . Note: Some features may n o t be ava ilable on yo ur phone. For instance, the following features of 44-Series phon es requ[...]

  • Page 10

    1. Under sta ndin g Yo ur Ph one 8 Issued Apri l 2000 DBS-32-755 Non-Display Phones Non- display ph ones, s uch as the m odel shown in Figure 1, do n ot have a n LCD display . T able 1 on page 9 descri be s the featu r es th at are typical of non - displa y ph ones. Figure 1. Non -displa y 44-Serie s phone 1 DND/ CF ABC JK L TU V OPE R GH I PR S DE[...]

  • Page 11

    1. Un derstan ding Y our Phone DBS-32- 7 55 Issued Apri l 2000 9 T abl e 1. Non- di splay phon e fea t u re s # Featur e Descri ption 1 Messa ge W aiting I ndica- tor Indicates that you ha ve a message . 2 PRO G Key Used to progra m Flex ible Func tion (FF) and on e- touch k eys a nd to adjust r inger volum e. De pending on the setup of your syste [...]

  • Page 12

    1. Under sta ndin g Yo ur Ph one 10 Issued April 20 00 DBS-32 -755 Small-Display Phones Small -display ph ones, such as the mo del in Figure 2, ha ve a displ ay containi ng two l ines of text. T able 2 on pag e 11 describes th e featu res tha t are typica l of smal l-di spl ay ph one s. Note: Cert ain feat ures of t he sma ll-dis play ph one, suc h[...]

  • Page 13

    1. Un derstan ding Y our Phone DBS-32- 7 55 Issued Apri l 2000 1 1 T able 2. Small-d isplay phon e featu res # Featur e Descript ion 1 Messa ge W aiting I ndica- tor Indicates tha t you ha ve a message. 2 Display Displa ys in f or ma tion about the pho ne ’ s sta tu s, menus, di al ing dir ectories, and text message infor- mation . 3 Mo de K ey U[...]

  • Page 14

    1. Under sta ndin g Yo ur Ph one 12 Issued April 20 00 DBS-32 -755 Using th e Soft Keys on a Sm all-Display Phon e Note: This featu re requires DBS software version CPC-AII/B v . 8.0 or higher , CPC- S/M v . 2.0 or higher , or CPC-EX v . 1.0 or higher . The soft ke ys on the smal l-disp lay phon e allow yo u t o change t he softwar e mode of t he d[...]

  • Page 15

    1. Un derstan ding Y our Phone DBS-32- 7 55 Issued Apri l 2000 13 Using Speed Dial Directori es 1. Press the MODE key one time . “SS D” and “PSD” ap pear on the second line o f the display . 2. Select System Sp eed Dial or Persona l Speed Dial by pres sing th e soft ke y next to th e desire d item. Th e first tw o nu mbers i n the direc tor[...]

  • Page 16

    1. Under sta ndin g Yo ur Ph one 14 Issued April 20 00 DBS-32 -755 Usin g V ariabl e Mo de on a Sm all-D ispl ay Pho ne Note: This featu re requires DBS software version CPC-AII/B v . 8.0 or higher , CPC- S/M v . 2.0 or higher , or CPC-EX v . 1.0 or higher . V ariable Mode allows you to use the soft keys on your small-disp lay phone to execute pr o[...]

  • Page 17

    1. Un derstan ding Y our Phone DBS-32- 7 55 Issued Apri l 2000 15 Large-Display Phones Phones suc h as the mo del in Figur e 5 are di sting ui shed by their large disp lays. T able 3 on page 16 de scribes t he featur es tha t are typi cal of l arge displa y ph ones. Note: Certain features of t he l arge-displ ay phone, such as t he Message key , re[...]

  • Page 18

    1. Under sta ndin g Yo ur Ph one 16 Issued April 20 00 DBS-32 -755 T abl e 3. Large - d i spla y phone featu res # Featur e Descript ion 1 Messa ge W aiting I ndica- tor Indicates tha t you ha ve a message. 2 Display Displa ys in f or ma tion about the pho ne ’ s sta tu s, menus, di al ing dir ectories, and text message infor- mation . 3 Sof t Ke[...]

  • Page 19

    1. Un derstan ding Y our Phone DBS-32- 7 55 Issued Apri l 2000 17 Using the Soft Keys on a L arge-Display Phone The ten small key s located al ongside the display on a l arge-display phon e are called “soft ” keys b ecause th ey allow yo u to ch ange the so ftware mode of the displa y . Instead of displa ying th e Main Menu, f or instan ce, you[...]

  • Page 20

    1. Under sta ndin g Yo ur Ph one 18 Issued April 20 00 DBS-32 -755 Display Information Both lar ge and small displa ys indica te the status o f the phone. Display informati on will vary dep ending o n how the phon e is programmed an d its status. S everal of th e more comm o n display s are illustrated below . Figure 6. I dle co ndition (d efault d[...]

  • Page 21

    1. Un derstan ding Y our Phone DBS-32- 7 55 Issued Apri l 2000 19 Large Di spl ay Figure 8. Remind er alarm Small D isplay Large Di spl ay Figure 9. Absence me ssage Small D isplay PERSONAL DIA L 10:40 W ed MAR 17 3 Msg Cart er Person th at left the first message Number of messages SYSTEM DIAL EXTENSION FUNCTION HELP 10:40 W ed MAR 17 Alar m12: 30P[...]

  • Page 22

    1. Under sta ndin g Yo ur Ph one 20 Issued April 20 00 DBS-32 -755 Large Di spl ay Figure 10. Incom ing outsi d e call Small D isplay Large Di spl ay Figure 1 1 . Outside c all in progress Small D isplay PERSONAL DIAL 10:40 W ed MAR 17 In Meeting Absence message SYSTEM DIAL EXTENSION FUNCTION HEL P Incoming #0 3 Incoming outside call Outside line n[...]

  • Page 23

    1. Un derstan ding Y our Phone DBS-32- 7 55 Issued Apri l 2000 21 Large Di spl ay Figure 12. Internal ca lling in u se Small D isplay Large Di spl ay PERSONAL DIAL Brandy 11 3 CO T ALK 0’15 Outside call in progress Call duration SYSTEM DIAL EXTENSION FUN CTIO N HELP Ta l k Brandy 1 13 Greg Intercom call Called party PERSONAL DIAL Ta l k Brandy 1 [...]

  • Page 24

    1. Under sta ndin g Yo ur Ph one 22 Issued April 20 00 DBS-32 -755 This page intentionally le ft blan k.[...]

  • Page 25

    DBS-32-75 5 Issue d Apr i l 2000 23 2. Setting Up Your Phone Use the procedures i n this chapter t o adjust the vo lume and disp lay contrast of your di gi tal ph one, a nd t o assig n call ha ndli ng feat ures to FF (f le xible functi on) ke ys. This cha pter covers th e followi ng topics: T opic Page V olume and Disp la y Setti ng s 24 FF Keys 25[...]

  • Page 26

    2. Sett ing Up Yo ur Ph on e 24 Issued April 20 00 DBS-32 -755 V olume and Display Settings Adju sting Soun d V olume s Y ou can adjust the volume of th e following whil e they a re in use by pressing the VO L ( s or t ) key: • Ringe r • Speaker • Handset Adjus ting th e Rin ging V olum e When your phon e is i d le, you ca n adju st its ring [...]

  • Page 27

    2. Sett ing Up Y o ur Pho ne DBS-32- 7 55 Issued Apri l 2000 25 FF Keys FF (Flexibl e Functio n) keys are loca t ed immedi ately abov e the keyp ad on your pho ne. The y are dist i nguish ed by the i ndicat or ligh ts o n them. Y ou can set up FF keys to initiate syst e m features, assign specific ext ension numb e rs, or to stor e di gits that ar [...]

  • Page 28

    2. Sett ing Up Yo ur Ph on e 26 Issued April 20 00 DBS-32 -755 5. Press HOLD . 6. Re pl ace the ha ndset or press ON/OF F . Notes: • T o use an FF key’ s function , pre s s the ke y . • T o cha n ge an FF key’ s setup, use the p rocedu res desc ribed above . Clea r ing an FF Key’s Programmi n g 1. Pi c k up th e han dset o r press ON/OF F[...]

  • Page 29

    2. Sett ing Up Y o ur Pho ne DBS-32- 7 55 Issued Apri l 2000 27 Note: Non-displa y and smal l-disp lay phon es have 10 one-touc h keys, which are located al ongsid e th e PROG an d CONF keys on non -disp lay and smal l- displa y phone s. Large-displ a y phone s have 10 “soft” ke ys instea d of one- touch key s. So ft ke ys are lo cated alo ng e[...]

  • Page 30

    2. Sett ing Up Yo ur Ph on e 28 Issued April 20 00 DBS-32 -755 For exampl e: Note: The PSD bin for each one -touch or soft ke y appear s o n the disp lay when the phon e is in Personal S peed Dial mod e. On large-displa y ph ones, either 5 or 10 bins ar e displ ayed a t a tim e, dep endi ng on how your ex tensi on is programm ed. Y ou can display t[...]

  • Page 31

    2. Sett ing Up Y o ur Pho ne DBS-32- 7 55 Issued Apri l 2000 29 Note: Y ou ca n i nsert the followin g ch aracters in to the nu mber: 5. Press HOLD . 6. Re pl ace the ha ndset or press ON/OF F . Checking PSD Numbers 1. Pi c k up th e han dset o r press ON/OF F . 2. Press CONF . 3. Pr e ss the de sired on e-tou ch or soft key . The speed dial numb e[...]

  • Page 32

    2. Sett ing Up Yo ur Ph on e 30 Issued April 20 00 DBS-32 -755 Clearing a PSD Number From a One-T ouch or Soft Key 1. Pi c k up th e han dset o r press ON/OF F . 2. Press PRO G . 3. Pr e ss the de sired on e-tou ch or soft key . 4. Press HOLD . 5. Re pl ace the ha ndset or press ON/OF F . Assigning Names to PSD Numb ers After a ssign ing a PSD Nu m[...]

  • Page 33

    2. Sett ing Up Y o ur Pho ne DBS-32- 7 55 Issued Apri l 2000 31 10. Whe n the name is c omplete, press FLASH. 1 1. Press HOLD . Note: T o enter mo re names, repeat step s 4-10.[...]

  • Page 34

    2. Sett ing Up Yo ur Ph on e 32 Issued April 20 00 DBS-32 -755 T able 4. Speed di al alp habet en t ry To e n t e r : Pres s this key: This many time s : T o enter: Press this key: This ma ny time s: A 21a 24 B 22b25 C 23c 26 D 31d34 E 32e 35 F 3 3 f 3 6 G 41g44 H 42h45 I 43i 46 J 5 1 j 5 4 K 52k55 L 5 3 l 5 6 M 61m 64 N 62n65 O 63o66 P 71p74 Q 12q[...]

  • Page 35

    2. Sett ing Up Y o ur Pho ne DBS-32- 7 55 Issued Apri l 2000 33 Clearing Out a Name Assigned T o a PSD Key Note: Y ou will n eed to know th e PSD bi n numbe r for t he ke y in o rder to clea r out an assign ed name. T o chec k the bin numb er for a key , see “Che cki ng PSD Num bers” on page 29. 1. Pi c k up th e han dset o r press ON/OF F . 2.[...]

  • Page 36

    2. Sett ing Up Yo ur Ph on e 34 Issued April 20 00 DBS-32 -755 This page intentionally le ft blan k.[...]

  • Page 37

    DBS- 3 2-755 35 Issued Apr i l 2000 35 3. Pla c in g O uts ide C all s 3. Placing Outside Cal ls Y our digital p hone, in c onjun ction with t he DBS, provide s several wa ys for you to place outsid e calls. This cha pter covers th e followi ng topics: T opic Page Maki ng Cal ls 36 Using Speed Dialing 37 Redial ing Outs ide N um bers 41[...]

  • Page 38

    3. Plac ing Outs ide C alls 36 Issued April 20 00 DBS-32 -755 Making C alls Using an Outside Line Access Gr oup Y o u can dial 9, 81, 82, 83, 84, 85 , or 86 to acc ess an outside lin e. Each of these code s gi ves you acces s to a group of ou t side lines . The DBS automa tically p ic ks an ou tside line from th e grou p for you. Note: This feature[...]

  • Page 39

    DBS- 3 2-755 37 Issued Apr i l 2000 37 3. Pla c in g O uts ide C all s Having an Open Line Call Y ou Back If all outside l ines are busy , you can have th e D B S no tify you when an outside li ne is available. 1. Pi c k up th e han dset o r press ON/OF F . 2. Attempt to a ccess an ou tside line. 3. When you he a r the bu s y ton e , pr ess 2 . 4. [...]

  • Page 40

    3. Plac ing Outs ide C alls 38 Issued April 20 00 DBS-32 -755 programmed from the attend ant’ s ph on e. Once progra mmed, th ey are availabl e for everyo ne t o use. A ma ximum of 90, 20 0, or 500 SSD numbe rs are al lowed, dep ending on the system. SSD numb ers are assigne d t o spe ed dial bin s as follows: Y o u dial S SD nu mbers by entering[...]

  • Page 41

    DBS- 3 2-755 39 Issued Apr i l 2000 39 3. Pla c in g O uts ide C all s 3. Pi c k up th e han dset o r press ON/OF F . 4. If nece ssary , access an outsid e line. 5. Pr e ss the sof t ke y ne xt to the des ired SS D numbe r to ini tiate d ial in g. Dialing an SSD Number Using the Soft Keys on a Large Display Phone 1. From the Main Menu, press th e k[...]

  • Page 42

    3. Plac ing Outs ide C alls 40 Issued April 20 00 DBS-32 -755 Checking SSD Numbers Using the Soft Keys 1. Scroll through the System Speed Dial directo ry until the desired SS D name is displa ye d. 2. Pi c k up th e han dset o r press ON/OF F . 3. Press CONF . 4. Pr e ss the sof t key ne xt to th e SSD en tr y . The SS D number ap pears on the disp[...]

  • Page 43

    DBS- 3 2-755 41 Issued Apr i l 2000 41 3. Pla c in g O uts ide C all s Redialing Ou tside Numbers Redialing 1. Pi c k up th e han dset o r press ON/OF F . 2. Acce ss an outsi de l i ne. 3. Press REDIAL . The phone di als the last ou tside n umb er dialed . Auto-Redial Some system s allow the last nu mber dialed (eith er outside or in side call) to [...]

  • Page 44

    3. Plac ing Outs ide C alls 42 Issued April 20 00 DBS-32 -755 3. Press * . 4. Re pl ace the ha ndset or press ON/OF F . Rediali ng a Saved Number 1. Acce ss an outsi de l i ne. 2. Press AUTO . 3. Press * .[...]

  • Page 45

    DBS-3 2- 755 Issue d April 2000 43 4. Answeri ng Call s Calls ca n r each yo ur di gital ph one fr om se veral di fferent so ur ces, a nd ca n be hand le d in a va r ie t y of way s . This cha pter covers th e followi ng topics: T opic Page Picking Up Cal ls 44 Holdin g Call s 44 Using Call Park 45 T ransferring Ca lls 46[...]

  • Page 46

    4. Answering Ca lls 44 Issued April 20 00 DBS-32 -755 Picking Up Calls T o answer var ious ty pes of cal ls , use th e f ollowin g proced ur es. 1. Pi c k up th e han dset o r press ON/OF F . 2. Do on e of the follo wing : *The DBS al lows exte nsions t o be grou ped int o paging groups. Wh en you issue a page, yo u can sp ecify the p aging g roup,[...]

  • Page 47

    4. Answer ing Cal l s DBS-32- 7 55 Issued Apri l 2000 45 Answering T wo Calls 1. Press HOLD to put the first call on ho ld. 2. Pr e ss the gre en flash ing FF ke y for the se cond call . 3. Press HOLD to put the second c all on hold. 4. Pr e ss the gr een f l ashing F F key to r eturn to the f ir s t ca ll . Notes: • If you do no t pic k up a h e[...]

  • Page 48

    4. Answering Ca lls 46 Issued April 20 00 DBS-32 -755 Picking Up Calls Parked by the Attendant 1. Pi c k up th e han dset o r press ON/OF F . 2. Dial 76 . 3. Dial the approp ria te system park n umber (00- 09) . Parking C alls fr om an Extens ion 1. Press HOLD during an outsi d e call. 2. Dial 75 . 3. Re pl ace the ha ndset or press ON/OF F . Picki[...]

  • Page 49

    4. Answer ing Cal l s DBS-32- 7 55 Issued Apri l 2000 47 • Press PRO G and then repl ace the handse t or press ON/OFF . Unscreened T ransfers Note: This feature requires sy stem programming or a specific DBS config uratio n, and m ay n ot be av ai lable. For inf ormatio n, see yo ur syste m administrator or DBS dealer. In an unscreene d transfer,[...]

  • Page 50

    4. Answering Ca lls 48 Issued April 20 00 DBS-32 -755 This page intentionally le ft blan k.[...]

  • Page 51

    DBS- 3 2-755 Issue d April 20 00 49 5. Communicating Within Your Office The DBS p rovid e s a va riety of featur es for handli ng cal l s within your offic e. This cha pter covers th e followi ng topics: T opic Page Calling O ther E xtensions 50 Paging 50 Usi ng Call For w a rding 51 Using Ca ll W ait in g 53 Usi n g Callba ck Messa ges 56 Using Do[...]

  • Page 52

    5. Comm unic at ing Wi thin You r Off ic e 50 Issued April 20 00 DBS-32 -755 Calling Oth er Extensions Making I nternal Cal ls 1. Pi c k up th e han dset o r press ON/OF F . 2. Dial t he des ired extensi on, o r di al 0 for the op erat or . Switching Between T one and V oice Cal ling A voic e call to a nother exte nsion performs like a n intercom c[...]

  • Page 53

    5. Comm unic ating Within Y o ur Offic e DBS-32- 7 55 Issued Apri l 2000 51 4. Do on e of the follo wing : Answering a Page (Meet-Me Answer) Y o u can a nswer a page fro m any extensi on using t he Me et-Me Answer feature. 1. Pi c k up th e han dset o r press ON/OF F . 2. Dial 77 to speak to the p aging party . Using Call Forward ing Call s can be [...]

  • Page 54

    5. Comm unic at ing Wi thin You r Off ic e 52 Issued April 20 00 DBS-32 -755 3. Re pl ace the ha ndset or press ON/OF F . Calls to an outside line Note: T o forw ard to an ou tside number, you m ust first a ssign the outs id e nu mb er (inclu d ing a trunk ac cess cod e, such as 9 or 81 -86) t o a pe rsonal or s ys- tem spee d dial. 1 723 or 720, 7[...]

  • Page 55

    5. Comm unic ating Within Y o ur Offic e DBS-32- 7 55 Issued Apri l 2000 53 Cancelling Call Forward ing 1. Pi c k up th e han dset o r press ON/OF F . 2. Dial 72 . 3. Re pl ace the ha ndset or press ON/OF F . Using Call W aiting Call waitin g allows you to send a to ne an d an o pt iona l te x t me ssag e to a b usy extensio n. Note: This feature r[...]

  • Page 56

    5. Comm unic at ing Wi thin You r Off ic e 54 Issued April 20 00 DBS-32 -755 • Y ou cannot send a call waiting message to an extension that ha s an Absence Message o r Do-Not-Disturb registered. Answering Call W aiting 1. Do on e of the follo wing : 2. Do on e of the follo wing : Notes: • The T alkba ck k ey is an F F k ey that h a s bee n assi[...]

  • Page 57

    5. Comm unic ating Within Y o ur Offic e DBS-32- 7 55 Issued Apri l 2000 55 The camp-on feat ure alerts y ou when a busy exten si on is free. 1. Pi c k up th e han dset o r press ON/OF F . 2. Di al the exte nsi on number. 3. When y ou hear a busy tone, press 3 . 4. When you hear a ringi ng tone, repl ac e the hands et or press ON/O FF . Y o ur exte[...]

  • Page 58

    5. Comm unic at ing Wi thin You r Off ic e 56 Issued April 20 00 DBS-32 -755 Using Callback Messages Y o ur phon e’s m essage ind icator lamp flashes wh en a me ssage has b een received. T his can be either a cal lback me ssage from ano ther extensi on or, if your system uses v oice mail, a vo ice message. The disp lay al so indi cates th at a m [...]

  • Page 59

    5. Comm unic ating Within Y o ur Offic e DBS-32- 7 55 Issued Apri l 2000 57 Note 2: On the large- di splay ph one, y ou can also use t he MSG key to respond to callback messages (requires DBS software version CPC-AII/B v . 8.0 or hig her, CPC-S/M, v . 2.0 or high er , o r CPC - EX v . 1. 0 or higher ).[...]

  • Page 60

    5. Comm unic at ing Wi thin You r Off ic e 58 Issued April 20 00 DBS-32 -755 Scrolling Through Mes sages 1. Pi c k up th e han dset o r press ON/OF F . 2. Press CONF twice to vi ew t he next mess age . 3. Press # to scroll through messa ges. 4. Press ON/OFF . Using Do-Not-Disturb Use DND (Do-Not-Disturb) to temporarily stop calls from co ming to yo[...]

  • Page 61

    5. Comm unic ating Within Y o ur Offic e DBS-32- 7 55 Issued Apri l 2000 59 Note: Five absence messag es (0-4 ) are supplied with the DBS. Y our system administrat or or de aler can set up five mo re cust omized messa ges (5-9). The messages supp lied with the sys te m are: Cancelling Absence M essages 1. Pi c k up th e han dset o r press ON/OF F .[...]

  • Page 62

    5. Comm unic at ing Wi thin You r Off ic e 60 Issued April 20 00 DBS-32 -755 Y our voice is he ard on the exte nsion, n ot on th e other lin e. Answering an Announcement T o answer an ann ounce men t, you may use the T alkback * key t o spe ak to the anno un cing party or yo u ma y s end a te xt me s s a ge . * The T alkback key is an FF key th at [...]

  • Page 63

    5. Comm unic ating Within Y o ur Offic e DBS-32- 7 55 Issued Apri l 2000 61 • T ext message s can only be sent to callers within your facility . • The c aller must have a display phone to receive the text message. • T ext message s can be changed by your DBS administrator or dealer . T ransferring Calls with a n Announceme nt Note: This featu[...]

  • Page 64

    5. Comm unic at ing Wi thin You r Off ic e 62 Issued April 20 00 DBS-32 -755 This page intentionally le ft blan k.[...]

  • Page 65

    DBS- 3 2-755 Issue d Apr il 20 00 63 6. Using Addi tional Features The DBS p r ovides a va riety of feature s you can u se in your dai ly wor k. This cha pter covers th e followi ng topics: T opic Page Using the Mute Key 64 Using O ff-Hook Monit or 64 Loc ki ng Y our Exte ns ion 64 Swit chin g Be twe en Pu lse and T o ne C alli ng 65 Maki ng Conf e[...]

  • Page 66

    6. U s ing Additi onal Fea tures 64 Issued April 20 00 DBS-32 -755 Using the Mu te Key Y o u can use the MUTE ke y on yo ur phone to mute the h andset or micropho ne so th at the party on the ot her end can not h ear yo u. Th e Mu te indica tor f la shes when using ha nd set mute , and l ights stea dily whe n the micropho ne is mute d. 1. Pi c k up[...]

  • Page 67

    6. Using Additiona l Fe ature s DBS-32- 7 55 Issued Apri l 2000 65 If your e xtension is locked, this step un locks it. If y our extension is unlocked, th is step locks it. 4. Press ON/OFF . Note: On a large- display phone, y ou can l ock your extension by pr essing the Lock out soft key while in th e Fun ctio n Menu , dial ing th e 4-di git lo cko[...]

  • Page 68

    6. U s ing Additi onal Fea tures 66 Issued April 20 00 DBS-32 -755 Dr opping Out of a Conferenc e Call T o drop out of a co nferen ce call, han g up or press FLASH or ON/OFF . Using a Headset When head set mode is turned on, you can use a heads et attache d t o your phone . W hen hea dset mode is t urned off, th e headset i s inop er ative . 1. Pi [...]

  • Page 69

    6. Using Additiona l Fe ature s DBS-32- 7 55 Issued Apri l 2000 67 Using the Reminder Alarm Y o u can program y our phone t o alert you at a design ated time wit h an audibl e tone . T o t urn the to ne off when it so unds, pr ess ON /OFF . Non-Disp lay and Small -Display Phones 1. Pi c k up th e han dset o r press ON/OF F . 2. Do on e of the follo[...]

  • Page 70

    6. U s ing Additi onal Fea tures 68 Issued April 20 00 DBS-32 -755 Whenever a Caller ID cal l rin gs yo ur phone, the fol lowing inform at ion appears on the ph one disp lay . Figure 15 . Exampl e o f a Call e r ID di splay. Once Cal ler ID infor m ation is received, it can be transmitte d alon g with the call to anot he r phone thro ug h call tran[...]

  • Page 71

    6. Using Additiona l Fe ature s DBS-32- 7 55 Issued Apri l 2000 69 Call Log Fo rmat for Small-Display Phones T o view the call l og, press the Call Log key . T o view the nex t call in the lo g, press the # key . T o view the previous call in th e log, press the * key . In addit ion to viewing th e calling number informa tion by pre ssing the Call [...]

  • Page 72

    6. U s ing Additi onal Fea tures 70 Issued April 20 00 DBS-32 -755 Figure 19 . Call lo g for mat for sma l l-di spl ay phon e--ro uting in for mat ion 5. T o return to the first lev el of call informatio n, press the CONF key . Other call log ent r i es can be viewed by pressing the * or # key . A “ < “ appears besi de the olde st entry i n [...]

  • Page 73

    6. Using Additiona l Fe ature s DBS-32- 7 55 Issued Apri l 2000 71 Pre ss the s oft k ey ne xt to the desired e ntry to view the d etails of a particula r call. Figure 21. Call Log fo r mat for la rge-display phone--detailed ca ll information Press an y soft ke y to re turn to the callin g number listing form at as shown in Figur e 20. Other Cal l [...]

  • Page 74

    6. U s ing Additi onal Fea tures 72 Issued April 20 00 DBS-32 -755 • Y ou can assi gn an FF key fo r tran sferring caller s to anot her exte nsion’ s voice ma il. Using a Personal Speed Dial Number for V oice Mail Access T o assign a PSD numb er for vo ice mail acc ess, use the proce dures un der “Assigning PSD Num bers to One-T ouch or Sof t[...]

  • Page 75

    6. Using Additiona l Fe ature s DBS-32- 7 55 Issued Apri l 2000 73 Using a V oice Mail Access Key When th e VM key fl a shes, press it to con n ect to y our mailbox . Using the MSG Key for V oice Mail Access Y o u can use the MSG key on the lar ge-displa y ph on e ( VB -4 4225) to re trie ve a voice messa ge. Note: MSG key fu nctionality requires D[...]

  • Page 76

    6. U s ing Additi onal Fea tures 74 Issued April 20 00 DBS-32 -755 Note: The len gth of the vo ice mail num ber and the sp ecial codes ca nnot exceed 6 digits (8 digits on som e systems). 7. Press HOLD . Using a V oice Mail Transfer Key 1. Whe n a call arrive s and t he calle r wish es to lea ve a voice me ssage f or another ind i vidual, press the[...]

  • Page 77

    DBS- 3 2-755 Issue d Apr il 20 00 75 Appendix A. Dial Code List This append ix contains a su mmary of the mo st common ly used dial cod es. Y ou can us e many of these c odes to pro gram f uncti ons into FF keys. Note: Some of the se functio ns may n ot be av ailable in the versio n of the DBS you have. For infor mat ion, cont act y our system ad m[...]

  • Page 78

    76 Issued April 20 00 DBS-32 -755 T able 5. Dial C ode T able Function Dial Co de FF Key Absence Message Set 71 Y es Specif ic message: message nu mber (0 - 9) + time/ da te (0000-9999) No Absence Message Cancel 71 Y es Account Codes Unverified Ac count Cod es V e rified Acco unt Cod es #7 or AUTO + # Y es #1 1 Y es Alarm Se t/Cancel #4 Y es Specif[...]

  • Page 79

    DBS-32- 7 55 Issued Apri l 2000 77 Call W a it ing 3 Note: Y ou can a ss ign thi s f eatu re as an “Any Key .” See “Any Key Assign- ment” on pa ge 76. Ye s Conference CONF No Dial T one On/Off #50 Y es DND Set/Cancel 73 Y es Direct Pick- Up 79 + exte nsi on num ber Y es Exten sion C a ll Extensi on number Y es Extension Pa rk Pick-up 76 + e[...]

  • Page 80

    78 Issued April 20 00 DBS-32 -755 Page Call #00 - #07 Y es Persona l Speed Dial AUTO (90-99 or 900-9 09)) Y es Pooled Trunk Access 9 or 81-86 No Privacy Rele ase CONF No Redial REDIAL No Rele ase Ke y Assign ment *2 Y es Station Loc ko ut Off/On 74 + 4-digi t l oc kout co de (option al) Y es System Spe ed Dial AUTO + (00 -89 or 000- 199) Y es Save [...]

  • Page 81

    DBS-32- 7 55 Issued Apri l 2000 79 A Absence me ssages cancelli ng .. .............. .................. .. 59 setting u p ............ ............... ......... 58 using ......... .............. .................. .. 58 Access groups, ou tside lin e ............. 36 Adjusting display c ontrast ... ............... ......... 24 ring volume ...... ...[...]

  • Page 82

    80 Issued Apri l 2000 DBS - 32-755 Index Extens ion .. .............. ........... ......... 13 Speed dial ........ .............. ........... .. 13 Dis play cont r as t ad j u s tment . ............... ..... 24 information .. ............... ........... ..... 18 large .. ............... ........... .............. .. 15 sma ll ......... ............[...]

  • Page 83

    Index DBS-32- 7 55 Issued Apri l 2000 81 checkin g PSD numb er s ........ 29 , 37 for voice mail acce ss .......... ......... 72 setting up ... .................. .............. .. 26 Pickin g up cal ls . ............... ........... ..... 44 Pulse vs . tone dia ling ....... .............. .. 65 R Redial Auto .......... .............. ........... ..[...]

  • Page 84

    82 Issued Apri l 2000 DBS - 32-755 Index receive r ..... .............. ........... ......... 24 ringer ..... .................. ............... ..... 24 spe aker ......... ............... ................ 24[...]

  • Page 85

    Index DBS-32- 7 55 Issued Apri l 2000 83[...]

  • Page 86

    84 Issued Apri l 2000 DBS - 32-755 Index NOTES[...]

  • Page 87

    Pa n a s o n i c Pa n a s o n i c Pa n a s o n i c Pa n a s o n i c ® T elec ommunication Sys tems Company Business T elephone Systems Di vision T wo Panasonic W ay Secaucus, NJ 07094 Part Number: 555X00701 ©Copyright 2000[...]