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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TG2312, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic KX-TG2312 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-TG2312. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic KX-TG2312 should contain:
- informations concerning technical data of Panasonic KX-TG2312
- name of the manufacturer and a year of construction of the Panasonic KX-TG2312 item
- rules of operation, control and maintenance of the Panasonic KX-TG2312 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic KX-TG2312 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic KX-TG2312, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic KX-TG2312.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic KX-TG2312 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
2.4 GHz Digital Cordless Phone Operating Instructions Model No. KX-TG2312 Pulse-or-tone di aling capability The unit is Caller ID compatible. T o display the caller ’s name and phone number , you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SA VE. Panasonic World W ide Web ad dres s: http ://www .panas onic.com for customers in[...]
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Page 2
2 Thank you for purchasing yo ur new Panasonic cordless telephone. Please read the IMPORT ANT SAFETY INSTRUCTIONS on page 47 before use. Read and understand all instructions. Accessories (included) For extra orders, call 1-800-332-5368. For hearing or spe ech impaired TTY users, call 1-866-60 5-1277. Caller ID, Call Waiting and V oice Mail Service,[...]
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Page 3
3 For assistance, please call: 1-800-21 1-P ANA(7262) For Best Performance Battery Charge The handset is powered by a recharge able Nickel- Metal Hydride (Ni-MH) battery . Charge th e batte ry for 6h o u r s before initial use (p. 9). Base Unit Location/Noise Calls are transmitted between the base unit and hand set using wireless radio waves. For m[...]
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Page 4
4 Content s Location of Controls . . . . . . . 6 Installation . . . . . . . . . . . . . . . 8 Connections . . . . . . . . . . . . . 8 Installing the Battery in the Handset . . . . . . . . . . . . . . . 9 Battery Charge . . . . . . . . . . . 9 Programmable Settings . . . . 11 Programming Guidelines . . 11 Function Menu Table . . . . . 12 Display Lan[...]
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Page 5
For assistance, please c a ll: 1-800-211-P ANA(7262) 5 Content s Preparation Useful Information Advanced Operation Basic Operation Belt Clip . . . . . . . . . . . . . . . . . 39 Shoulder Rest Attachment . . 39 Wall Mounting . . . . . . . . . . . . 40 Optional Headset . . . . . . . . . 41 Direct Commands . . . . . . . . . 42 If the Following App ear[...]
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Page 6
6 Location of Controls Base unit Handset Charge Contacts (p. 10 ) Antenna (p. 3) CHARGE Indicator (p. 9) IN USE Indicator (p. 20) [HANDSET LOCA TOR] Button (p. 36) Antenna Display Receiver Soft Keys (p. 7) [OFF] Button (p. 1 1, 17) [MENU] Button (p. 1 1) Navigator Key ( [ d ] , [ B ] ) (p. 7) Back side S peaker Headset Jack (p. 41) [ C ] (T ALK) Bu[...]
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Page 7
Preparation For assistance, please call: 1-800-21 1-P ANA(7262) 7 Location of Controls Handset sof t keys • When a function name does not appear above a soft key , the soft key has no function. Handset navigator key T wo soft keys are used to select functions displayed directly above each key . Functions displayed above the keys will change depen[...]
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Page 8
8 Inst allation Connections • USE ONL Y WITH Panasonic AC AD AP T OR PQL V1 (Order No. PQL V1Z). • The AC adaptor must remain connected at all times. (It is normal for the adap tor to feel warm during use.) • If your unit is connected to a PBX which does no t support Caller ID and voice mail services, you cannot access those services. • The[...]
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Page 9
Preparation For assistance, please call: 1-800-21 1-P ANA(7262) 9 Inst allation Inst alling the Battery in the Handset Insert the battery ( 1 ), and press it down until it snaps into the compartment ( 2 ). Close the cover . T o rep lace the batte ry: Press the notch on the cover firmly and slide it as indicated by the arrow . Replace the old batter[...]
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Page 10
Inst allation 10 Recharge Recharge the battery when: —“ Recharge battery ” is displayed on the handset, —“ 7 ” flashes, or —the handset beeps intermittently while it is in use. • The display will continually in dicate “ Recharge battery ” and/or “ 7 ” will flash when the handset battery is charged for less than 15 minutes an[...]
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Page 11
11 For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Programmable Settings Programming Guidelines This unit has several programma ble f unction s which can be selected from the function menu on the display (p. 1 2). How to select a function item from the menu • T o go back to the previous menu, press Back , or press Select while “[...]
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Page 12
Programmable Settings 12 Function Menu T able Y ou can use the following functions to cu stomize your unit. See the corresponding pages for function details. • After pressing [MENU] , you can also program menu items directly by pressing ( [0] to [9] ) instead of using th e soft keys (p. 42). Handset Main menu Sub-menu I[...]
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Page 13
Preparation For assistance, please call: 1-800-21 1-P ANA(7262) 13 Programmable Settings Display Language Y ou can select either “English” or “Sp anish” as th e display language. The factory preset is “English”. • If you select a l anguage you cannot read, chan ge the display language a gain using direct commands (p. 42). Dialing Mode[...]
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Page 14
Programmable Settings 14 Line Mode The line mode i s preset to “B” an d generally should not be adjusted. If “ Line in use ” on the handset is not displayed properly or the IN USE indicator on the base unit does not light properly , the line mode selection is incorrect. Set line mode to “A”. Auto T alk The Auto T alk feature allows you [...]
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Page 15
Preparation For assistance, please call: 1-800-21 1-P ANA(7262) 15 Programmable Settings Ringer V olume Y ou can select the handset ringer volume to high, medium, low , or off. The factory preset is HIGH. If the ringer is tu rned off, the handset will not ring. • If the handset ringer i s turned off, “ Ringer off ” will be displayed while not[...]
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Page 16
Programmable Settings 16 Ringer T one Y ou can set the handset ringer to use one of 7 ringer patterns for outside calls. “T one 1” to “T one 3” are bell ringer patterns. “Melody 1” to “Melody 4” are melody patterns. The factory preset is “T one 1”. • If you subscribe to a Distinctive Ring Service (such as IDENT A-RING) from yo[...]
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Page 17
Basic Operation For assistance, please call: 1-800-21 1-P ANA(7262) 17 Making Calls T o have a hands-free phone conversation 1 Press [ C ] . •“ Talk ” is displayed. 2 Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. 3 T o hang up, pr ess [OFF] or p lace the handset[...]
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Page 18
Making Calls 18 T o dial af ter confirming the entered number T o adjust the receiver/ speaker volume during a conversation There are 3 volume levels for the receiver and 6 volume levels for the speaker . T o increase volume, press [ B ] . T o decrease volume, press [ d ] . • The display shows the current volume setting. • If you try to increas[...]
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Page 19
For assistance, please call: 1-800-21 1-P ANA(7262) 19 Making Calls Basic Operation V oice Enhancer T echnology Panasonic’s V oice Enhancer T echno logy cl arifies the voice of the person you are talking to, reproducing a more natural-so unding voice that is easier to hear and understand. V oice Enhancer T echnology can be turned on or off. The f[...]
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Page 20
20 Answering Calls When a call is received, the unit ring s, “ Incoming call ” is displayed, and the IN USE indicator on the base unit flashes rapidly . If you subscribe to Caller ID, see page 21. Auto T alk If the Auto T alk feature is turned on (p. 1 4), you can answ er a call by simply lifting the handset off the base unit. T emporary ring e[...]
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Page 21
Basic Operation For assistance, please call: 1-800-21 1-P ANA(7262) 21 Caller ID Service This unit is compatible with Caller ID serv ices offered by your telephone company . If you subscribe to Caller ID, caller names and phone nu mbers will be displayed and recorded in the Ca ller List. How Caller ID information is displayed When a call comes i n,[...]
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Page 22
22 Using the Caller List The unit can record information up to 30 different callers and store this information in the Caller List. Caller information is so rted by the most recent call to the oldest. When t he 31 st call is received, the information from the 1 st call is deleted . The unit will al so tell you how many calls you missed while you wer[...]
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Page 23
Using the Caller List Basic Operation For assistance, please call: 1-800-21 1-P ANA(7262) 23 What “ , ” means “ , ” indicates you have already viewe d this calling information or answered the call. If the same caller call s again, the call entry with the “ , ” will be replaced with the new call entry . If a caller calls more than once T[...]
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Page 24
Using the Caller List 24 Editing the Caller ’ s Phone Number Y ou can edit a phone number in the Caller Li st by removin g its area code and/or the long dist ance code “1”. Once you call back an edited number , this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call ([...]
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Page 25
Using the Caller List Basic Operation For assistance, please call: 1-800-21 1-P ANA(7262) 25 Caller ID Number Auto Edit Once you call back an edited number (p. 24), this unit can auto matically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore the a rea code of calls [...]
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Page 26
Using the Caller List 26 S toring Caller Information in the Phone Book Caller names and ph one numbers that are in the Caller List can be stored in the phone book. • Y ou cannot store Caller List item in th e phone b ook if a phone number is n ot displayed. 1 Press Rcvd calls , [ d ] , or [ B ] to enter the Caller List. 2 Scroll to the de sired c[...]
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Page 27
Using the Caller List Basic Operation For assistance, please call: 1-800-21 1-P ANA(7262) 27 Erasing Caller Information T o erase a specific caller T o erase all entries Before erasing a ll entries, make sure that you have viewed all missed calls. • T o ca ncel erasing, press No after step 2. 1 Press Rcvd calls , [ d ] , or [ B ] to enter the Cal[...]
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Page 28
28 Phone Book The handset can store up to 30 names and phon e numbe rs in its phone book. Y ou can make a call by selecting a name or number from the phone book. S toring Names and Numbers • T o store numbers for calling card access (see “Chain Dial” on page 31), we recommend you add pauses after each it em. S toring pauses with numbers will [...]
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Page 29
For assistance, please call: 1-800-21 1-P ANA(7262) 29 Phone Book Advanced Operation Selecting characters to enter names Enter names using the dialing buttons. Press each bu tton until the desired character is displayed. • Pressing each button selects a character in the order shown bel ow. For example, to enter “T om”: If you make a mist ake [...]
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Page 30
Phone Book 30 Dialing from the Phone Book •I f “ No items stored ” is displayed in step 1, the phone book is empty . • T o exit the phone bo ok, press [OFF] . • T o view a phone number over 16 digits long, repe at step s 1 to 3, then press Edit and then [ d ] . When finished, press [OFF] . • T o quickly search the desired item, press [ [...]
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Page 31
For assistance, please call: 1-800-21 1-P ANA(7262) 31 Phone Book Advanced Operation Index t able Chain Dial Y ou can dial a combination of phon e book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manually o[...]
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Page 32
Phone Book 32 Editing an Item in the Phone Book Erasing an Item in the Phone Book • T o ca ncel erasing, press No after step 3. 1 Press Phone book . 2 Press Search . 3 Scroll to the desired item by pressing [ d ] or [ B ] , then pres s Edit . • T o search for the item by initial, see page 30. 4 Edit the name (p. 29), then press [ d ] . • If y[...]
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Page 33
Advanced Operation For assistance, please call: 1-800-21 1-P ANA(7262) 33 Voice Mail Service V o ice mail is an automatic answering service offered by your te lephone company . If you subscribe to this service, your telephone comp any’s voice mail system can answer calls for you when you are unavailable to answer the phone or when your line is bu[...]
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Page 34
V oice Mail Service 34 Setting V oice Mail (VM) T o ne Detection Y our telephone company sends special sign als (V o ice mail tones) to the unit. Press [ C ] or [ s ] to listen to the dial tone. If you he ar a series of dial tones followed by a continuous dial tone, this indicates that a new message was recorded. Vo ice Mail detection is p reset at[...]
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Page 35
For assistance, please call: 1-800-21 1-P ANA(7262) 35 V oice Mail Service Advanced Operation Listening to V oice Mail Messages The unit will let you know that someone has left new voice mail for you when “ Voice Mail ” will be displayed on the handset. T o listen to your voice mail message(s) • Y ou can also liste n to your voice mail messag[...]
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Page 36
36 Special Features Handset Locator Y ou can locate the handset or page the handset user with bee p tones from the base unit. Te m p o r a r y To n e D i a l i n g (For Rot ary or P ulse Service Users) Press [ * ] (TONE) b efore entering access numbers which require tone dialing. • The dialing mode changes to tone. Y ou can enter numbers to acces[...]
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Page 37
For assistance, please call: 1-800-21 1-P ANA(7262) 37 Special Features Advanced Operation For Call W aiting Service Users Press [FLASH/CALL W AIT] if you hear a call waiting tone during a conver sation. • The first call is put o n hold and you can answ er the second call. • T o return to the first caller , press [FLASH /CALL W AIT] a gain. •[...]
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Page 38
S pecial Features 38 Key T one Y ou can select whether or not the handset keys will sound to nes (ke y tone, confirmation tone, error to ne). The factory preset is ON. Re-registering the Handset If “ No link to base. Move closer to base, try again. ” is displayed even when using the handset near the base unit, the handset may have lost communic[...]
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Page 39
Useful Information For assistance, please call: 1-800-21 1-P ANA(7262) 39 Belt Clip Y ou can hang the handset on your belt or pocket using the included belt clip. T o att ach the belt clip T o remove the belt clip Shoulder Rest Att achment Use the shoulder rest attachment if you need to k e ep y our ha nds free during a phone conv ersation. T o att[...]
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Page 40
40 W all Mounting This unit can be mounted on a wall phone plate. 1 Press the tabs in the directio n of the arrows ( 1 ) , then remove the wall mounting ad aptor ( 2 ). 2 Connect the AC adapto r . • Fasten the AC adaptor cord to prevent it from being disconnected. 3 T uck the telephone line cord inside the wall mounting ad ap to r , t he n p u sh[...]
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Page 41
Useful Information For assistance, please call: 1-800-21 1-P ANA(7262) 41 Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Pana sonic KX-TCA60, KX- TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX- T CA98 headset. T o order , call the accessories telephone number on page 2.[...]
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Page 42
42 Direct Commands After pressing [MENU] , you can also program menu items directly by pressing ( [0] to [9] ) instead of using th e soft keys. During programming : When “ Save ” is displayed, press the right soft key to save the new settings . T o exit program ming, press [OFF] . • If you press the direct command incorrectly , press [OFF] , [...]
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Page 43
Useful Information For assistance, please call: 1-800-21 1-P ANA(7262) 43 If the Following Appear on Y our Display ... The following will be displayed when the unit n eeds your attention. Display message Cause & Remedy Recharge battery • The battery needs to be charged. Recharge the battery (p. 9). Charge for 6h • The battery has been disch[...]
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Page 44
44 T roubleshooting If the handset display shows error messa ges, see “If the Following Appear on Y our Display ...” (p. 43) for the Cause & Remedy . Problem Cause & Remedy “ No link to base. Move closer to base, try again. ” is displaye d and an alarm tone sounds. • Y ou are too far from the base unit. Walk closer to the base uni[...]
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Page 45
For assistance, please call: 1-800-21 1-P ANA(7262) 45 T roubleshooting Useful Information The handset does n ot display the caller ’s name and/or phone number . • Y ou need to subscribe to Caller ID. • Other telephone equipment may be interfering with your phon e. Disconnect it and try again. • Other electrical appliances con nected to the[...]
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Page 46
T roubleshooting 46 The CHARGE indicator does not go out after the battery has been charged. • This is normal. Y ou cannot have a conversation using the headset. • Make sure the optional head set is connected properly (p. 41). •I f “ SP-phone ” is displayed on the h andset, press [ C ] to switch to the headset. If you cannot solve your pr[...]
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Page 47
Useful Information For assistance, please call: 1-800-21 1-P ANA(7262) 47 Import ant Safety Instructions When using this unit, basic safety precautions should alwa ys be followed to reduce the risk of fire, electric shock, or persona l injury . 1. Read and understand all instructions. 2. Follow all warnings and instructi ons marked on this unit. 3.[...]
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Page 48
48 Import ant Safety Instructions CAUTION: T o reduce the risk of fire or inju ry to persons, read a nd follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the ba ttery(ies) in a fire. They may explode. Check with local waste management cod es for special disposal instructions. 3. Do not open or mutilate the batt[...]
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Page 49
For assistance, please call: 1-800-21 1-P ANA(7262) 49 FCC and Other Information Useful Information The telephone company may make changes in its facilities, equipmen t, operations or procedures that could affe ct the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary mod[...]
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Page 50
FCC and Other Information 50 Operating near 2.4GHz electrical appl ianc es may cause interference. Move away from the electrical appliances. FCC RF Exposu re W arnin g: This product complies wi th FCC radiation exposure limits set forth for an uncontrolled environment. T o comply wi th FCC RF exposure requirements the base unit must be installed an[...]
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Page 51
51 For assistance, please call: 1-800-21 1-P ANA(7262) Useful Information Index A Accessories . . . . . . . . . . . . . . . . . . 2 Answering calls . . . . . . . . . . . . . . 20 Auto talk . . . . . . . . . . . . . . . . 14, 20 B Backlit LCD . . . . . . . . . . . . . . . . . 19 Base unit location . . . . . . . . . . . . . 3 Battery charge . . . . .[...]
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Page 52
Index 52 S Safety instructions . . . . . . . . . . . . 47 Shipping product for service . . . . . . . . . . Back Cover Shoulder rest attachment . . . . . . . 39 Soft keys . . . . . . . . . . . . . . . . . . . . . 7 Specificat ions . . . . . . . . . . . . . . . . 55 SP-phone . . . . . . . . . . . . . . . . . . . 17 T Troubleshooting . . . . . . . . .[...]
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Page 53
✄ 53 W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF MA TSUSHIT A ELECTRIC CORPORA TION OF AMERICA One Panasonic W ay Secaucus, New Jersey 07094 P ANASONIC SALES COMP ANY , DIVISION OF MA TSUSHIT A ELECTRIC OF PUERTO RICO, INC., A ve. 65 de Infanteria, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 Panasonic T el[...]
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Page 54
54 Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited W arranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develop[...]
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Page 55
Useful Inform ation For assistance, please c a ll: 1-800-211-P ANA(7262) 55 S pecifications ■ Base Unit Power Supply: AC Adaptor (120 V AC, 60 Hz) Power Consumption: S tandby: Approx. 2.1 W Maximum: Approx. 5.0 W Frequency: 2.40 GHz – 2.4 8 GHz Dimensions (H x W x D): Approx. 124 mm x 155 mm x 174 mm (4 7 / 8 " x 6 3 / 32 " x 6 27 / 3[...]
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Page 56
Panasonic Consumer Ele ctronics Comp any , Division of Mat sushita Elec tric Corporation of America One Panasonic W ay , Secaucus, New Jersey 07094 Panasonic Sales Comp any , Division of Mat sushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabr iel Industrial Park Carolina, Puerto Rico 00985 For product service • Visit o[...]