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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TG4021, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic KX-TG4021 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-TG4021. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic KX-TG4021 should contain:
- informations concerning technical data of Panasonic KX-TG4021
- name of the manufacturer and a year of construction of the Panasonic KX-TG4021 item
- rules of operation, control and maintenance of the Panasonic KX-TG4021 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic KX-TG4021 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic KX-TG4021, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic KX-TG4021.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic KX-TG4021 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Thank you for purchasing a Panasonic product. Please r ead the se operating instru ctions before using th e unit and save them for future refere nce. This unit is comp atible with Caller ID. Y ou must s ubscribe to the approp riate servic e offe red by yo ur servic e provide r/telephon e comp any . For ass istanc e, visi t our W eb site : http://ww[...]
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Page 2
T able of Contents 2 Introduction Model composition . . . . . . . . . . . . . . . 3 Access ory informat ion . . . . . . . . . . . . . 4 Important Information For your saf ety . . . . . . . . . . . . . . . . . . 7 Import ant safet y instructio n s . . . . . . . . 8 For best performa n ce . . . . . . . . . . . . . 8 Other inf o rm a ti on . . . . . .[...]
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Page 3
Introduction 3 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Model composition *1 A range extender (K X-TGA405) is supplied in this model. By instal ling this unit, you can extend the range of your phone s yst em, to include areas where reception was previously not available. Read the instal lation guide for the range extender. ?[...]
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Page 4
Introduction 4 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Feature differences Accessory information Supplie d accesso ri es *1 The handset cover comes attached to the handset. ■ For KX-TG4021/KX-TG4071 series *1 *1 KX-TG4021/KX -TG4022/KX-TG 4023/KX-TG4024/KX-T G4073/KX-TG4074 Series Answering system Interco m Betwee n ha nd[...]
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Page 5
Introduction 5 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help ■ For KX-TG4071 series *1 *1 KX-TG4073/KX -TG4074 Additional/re placemen t accesso ries Please contact your n ear est Panasonic dealer for sales information (page 48). *1 Replacement batteries may have a different capacity f rom that of the supplied batteries. Exp and[...]
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Page 6
Introduction 6 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help *1 This feature allows you to select how the display shows: – multiple items at a time – 1 item at a time in large characters *2 The unit displays a list of all recorded messages and allows you to select the item to play back. *3 KX-TG4021/KX-T G407 1 series: page 3[...]
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Page 7
Important Informa tion 7 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help For your safety T o p revent severe injury a nd loss of life/ property, read this sec tion carefu lly before using th e product to ensure proper a nd safe operati on of your product. W ARNING Power connec tion L Use only t he powe r source m arked on the prod [...]
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Page 8
Important In formation 8 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Battery L We reco mmend u sing the ba tter ies n oted on page 5. USE ON L Y rechar geable Ni-MH batteries AAA (R03) size. L Do no t mix ol d and new batt eries . L Do not ope n or mutilat e the batterie s. Released electro lyte from th e batte ries is corrosiv[...]
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Page 9
Important Informa tion 9 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help L When you leave t he produc t unuse d for a long pe riod of time, unpl ug the pr oduct from the pow er outlet. L The produ ct should be kept away fr om hea t sources such as hea ters, kitchen stoves, etc. It should not be placed in rooms where the t em p er a[...]
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Page 10
Getting S tarted 10 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Setting up Connections L Use only the supplied P anasonic AC adaptor PQL V219. Base unit (KX-TG4011 series: p age 3) Base unit (KX-TG4021 series: pag e 3) *DSL/ADSL filter (not supplied) is required if you ha ve DSL/ADS L service. Charger Batte ry installation L US[...]
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Page 11
Getting S tarted 11 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Note when setting up Note for connecti ons L The AC adaptor must remain connected at all times. (I t is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or f loor- mounted AC o utlet. Do not connect the [...]
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Page 12
Getting S tarted 12 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Controls Handset A Charge indicator Ringer indica tor B Speaker C {k} (Phoneb ook) { CLEAR } D {C} (T ALK) E {s} (SP-PHON E: Speakerphone ) F Dial keypad ( {*} : TONE) G Receiver H Display I { MENU } { OK } J { MUTE } { P AUSE } K { OFF } L { FLASH } { CALL W AIT }[...]
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Page 13
Getting S tarted 13 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help F { 6 } (PLA Y) Message indicato r G { LOCA TO R } H { ANSWER ON } ANSWER ON indicator I VOL. (V olume: {^} / {V} ) Belt clip Display Handset display items *1 KX-TG4021/K X-TG4071 series: page 3 Initial sett ings Display language Y ou can select either “ English [...]
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Page 14
Getting S tarted 14 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help V oice guidance language Y ou can select either “ English ” or “ Español ” as the voice guidance language of the answering system. The default setting is “ English ” . 1 { MENU } 2 {V} / {^} : “ Answeri ng device ” i { OK } 3 {V} / {^} : “ Settin[...]
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Page 15
Making/Ans wering Calls 15 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Making calls 1 Lift the handset and dial the phone number . L T o correct a digit, press { CL EAR } . 2 Press {C} . 3 When you finish talking, pres s { OFF } or place the handset on the base unit or charger . Using the speakerphone 1 Dial the phone number an[...]
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Page 16
Making/An swering Calls 16 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Auto t alk Y ou can answer calls sim ply by lifting the handset off the base unit or charger . Y o u do not need to pr ess {C} . T o turn th is feature on, see page 21. Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired vol[...]
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Page 17
Making/Ans wering Calls 17 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help For call waiting or Call W aiting Caller ID service use rs T o use call waiting, you must first subscribe to call waiting f rom your service provider/telephone company . This feature allows you to receive calls while you are already t alking on the phone. If[...]
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Page 18
Shared Phonebook 18 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Shared phonebook The shared phone book allows you t o make calls without having to dial manually . Any handset registered to the base unit can use the shared phonebook. Y ou can add 50 names and phone numbers t o the shared phonebook. Import ant: L Only 1 person ca[...]
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Page 19
Shared Ph onebook 19 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help L If there is no entry corresponding to the character you selected, the next entry is displayed. 3 {V} / {^} : Scroll through the phonebook if necessary . 4 {C} Editing entries 1 Find the desired entry (page 18). i { MENU } 2 {V} / {^} : “ Edit ” i { OK } 3 Ed[...]
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Page 20
Programming 20 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Programmable settings Y ou can cust omize the unit by programming th e following features using t he handset. Programming by scrolling through th e display menus 1 { MENU } 2 Press {V} or {^} to select t he desired main menu. i { OK } 3 Press {V} or {^} to select t he d[...]
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Page 21
Programming 21 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help *1 If you program these settings using one of t he handsets, you do not need t o program the same item using another handset. *2 When the ringer volume is turned off, “ Ringer off ” is displayed and the handset does not ring for outside calls. However even w hen the[...]
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Page 22
Programming 22 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help *9 The handset can display the Internet address whe re you can download the operating instructions or get further information for this product, using your computer . TG401x.book Page 22 Wednesday, December 23, 2009 9:30 AM[...]
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Page 23
Programming 23 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Registering a unit Operating additional unit s Addi tion al h ands ets Up to 6 hands ets can be registered to the base unit. Import ant: L See page 5 for informat ion on the available model. Registering a handset to the base uni t The supplied handset and base unit are [...]
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Page 24
Caller ID Servic e 24 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Using Caller ID service Import ant: L This unit is Caller ID comp atible. T o use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for detail s. Caller ID features When an outside call is be ing recei[...]
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Page 25
Caller ID Service 25 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Editing a caller’s phone number before c alling back Y ou can edit a phone number in the caller list by re moving its area code and/or the long distance code “ 1”. 1 { < } CID 2 {V} / {^} : Select the des ired entry . L If > is displayed, not all of th[...]
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Page 26
Caller ID Servic e 26 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Storing caller information to the phonebook 1 { < } CID 2 {V} / {^} : Select the des ired entry . i { MENU } 3 {V} / {^} : “ Edit & Save ” i { OK } L T o edit the number , press { MENU } repeatedly until the phone number is shown in the desired format.[...]
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Page 27
Answering System 27 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. Import ant: L Only 1 person can access the answering system (listen to messages, re cord a gree ting message, etc.) at a time. L When callers lea[...]
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Page 28
Answer ing Syste m 28 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Greeting message When the unit answers a call, a greeting message is played to callers. Y ou can use either: – your own greeting message – a pre-recorded greet ing message Recording your gre eting message 1 { MENU } 2 {V} / {^} : “ Answeri ng device ” i {[...]
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Page 29
Answering System 29 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help *1 If pressed within the first 5 seconds of a message, the previous message is played. Erasing a ll message s Press { ERASE } 2 t imes while the unit is not in use. Listening to messages using the handset When new m essages have been recorded “ New message ” is[...]
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Page 30
Answer ing Syste m 30 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help until the phone number is shown in the desired form at (page 25). 3 {C} Erasing a ll message s 1 { MENU } 2 {V} / {^} : “ Answeri ng device ” i { OK } 3 {V} / {^} : “ Erase a ll msg. ” i { OK } 4 {V} / {^} : “ Yes ” i { OK } i { OF F } Remote operatio[...]
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Page 31
Answering System 31 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Note: L If you do not press any dia l keys within 10 seconds after a v oice guidance prompt, the unit disconnects your call. When the Sp an ish voice guidance is selected T o start the voice guidance, press { 9 } . The voice guidance announces the available remote [...]
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Page 32
Answer ing Syste m 32 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help 2 {V} / {^} : “ Answeri ng device ” i { OK } 3 {V} / {^} : “ Setting s ” i { OK } 4 {V} / {^} : “ Ring co unt ” i { OK } 5 {V} / {^} : Select the des ired setting. i { OK } i { OFF } For voice mail service subscribers If you subscribe to a flat -rate [...]
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Page 33
V oice Mail Serv ice 33 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help V oice mail service V oice mail is an automatic answering service offered by your service provider/telephone company . After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for y ou when you are unavail[...]
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Page 34
Inte rc om/L oca tor 34 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. T o answer the call with the handset, press { OFF } , then press {C} . L When paging a handset, the paged handset beeps[...]
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Page 35
Usef ul In for mati on 35 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help W all mounting Base unit ■ KX-TG401 1 series: p age 3 Drive the screws (not supplied) into the wall. ■ KX-TG4021/KX-TG 4071 series: pag e 3 1 Lead the A C adaptor cord and telephone line cord through the hole in the wall mounting adapt or in the direction[...]
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Page 36
Useful Inform ation 36 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5 Mount the unit on a wall then slide down to secure in place. T o remove the wall mou nting adaptor While pushing dow n the release levers ( A ), [...]
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Page 37
Usef ul In for mati on 37 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Error messages If the unit detects a problem, one of the following message s is shown on the display . *1 KX-TG4021/KX-T G407 1 series: page 3 T roubleshooting If you still have difficulties after following the instru ctions in this section, disconnec t the b[...]
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Page 38
Useful Inform ation 38 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Progr ammable s etting s Battery recharge The unit does not w ork. L Make sure t he batteries are ins talled correctly (page 10). L Fully charge the bat teries (page 10). L Check the connect ions (page 10). L Unplug the base unit’s AC adaptor to reset the unit[...]
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Page 39
Usef ul In for mati on 39 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Making /answer ing call s, inte rcom *1 KX-TG4021/KX-T G407 1 series: page 3 Probl em Cause/solution w is flashing. L The handset is too far f rom the base unit. Move closer . L The base unit’s AC adapt or is not properly connected. Reconnect A C adaptor to[...]
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Page 40
Useful Inform ation 40 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Call er I D Probl em Cause/solution Caller information is not displayed. L Y ou must subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is conn ected to any addit ional telephone equipment such as a Caller[...]
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Page 41
Usef ul In for mati on 41 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Answering system (KX-TG4021/KX-TG 4071 series: page 3) Liquid da m age Cauti on: L T o avoid p ermanent damage, d o not use a microwave ove n to speed up t he drying process. Probl em Cause/solution The unit does not r ecord new messages. L The ans wering sys[...]
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Page 42
Useful Inform ation 42 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If [...]
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Page 43
Usef ul In for mati on 43 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS T O EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. [...]
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Page 44
Guía Rápida Española 44 Para obten er ayuda, visite http:// www .panasonic. com/he lp (sol o en inglés) Guía Rápida Española Instal ación Filtro DSL/ADSL* A la toma de teléfono de línea única (RJ1 1C) (120 V CA, 60 Hz) “Clic” “Clic” Unidad base Gancho Correcto Incorrecto CARGUE APROXIMADAMENTE DURANTE 7 HORAS Auricular Cargador L[...]
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Page 45
Guía Rápida Españo la 45 Para obten er ayuda, visite http:// www .panasonic. com/he lp (sol o en inglés) Sugerencias de operación T ecla nav egadora {^} , {V} , { < } , o { > } : Navegue por diversas listas y element os. ? VOL. (V olumen: {^} o {V} ): Ajuste el volumen del receptor o el altavoz m ie ntras ha bla. { < } CID (identifica[...]
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Page 46
Guía Rápida Española 46 Para obten er ayuda, visite http:// www .panasonic. com/he lp (sol o en inglés) Para ajus tar el vol umen del timbre del auricular 1 { MENU } i {V} / {^} : “ Ajuste inicial ” i { OK } 2 {V} / {^} : “ Ajuste de timbre ” i { OK } 3 {V} / {^} : “ Vol. de timbre ” i { OK } 4 {V} / {^} : Selecci one el volumen d e[...]
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Page 47
Guía Rápida Españo la 47 Para obten er ayuda, visite http:// www .panasonic. com/he lp (sol o en inglés) ¿Por qué está p arpadeando w ? 2 Unidad base: N serie KX-TG401 1 Oprima y man tenga oprimido { LOCA TOR } durante aproximadam en te 5 seg undos. (No hay tono de registro) N series KX-TG4021/KX-TG40 71 Oprima y man tenga oprimido { LOCA TO[...]
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Page 48
Appendix 48 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our[...]
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Page 49
Appendix 49 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help W arranty (For Un ited St ates and P uerto Rico) P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 Limited W arranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporatio[...]
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Page 50
Appendix 50 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Limited W arranty Limits And Exclusions This Limited W arranty ONL Y COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited W arranty ALSO DOES NOT COVER damages which occurred in shipment, or fai[...]
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Page 51
Index 51 Index # 4-way conference: 17 A Additional handset: 23 Answ eri n g call s: 15 Answering syst em Call screening: 27 Erasing messages : 28 , 29 , 30 , 31 Greeting message: 28 Listening to messages: 28 , 29 , 30 Number of rings: 31 Recording time: 32 Remote access code: 30 Remote operation: 30 Ring count: 31 T oll saver: 31 T urning on/off: 2[...]
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Page 52
PNQX237 9ZA CC1209SH0 (A) For your future reference We recommend keeping a record of the fol lowing inform ation to assist with any rep air under warranty . Copy righ t: This material is c opyrighted by Panasonic System Ne tworks Co., Ltd., and may be reproduced for internal use onl y . All other reproduction, in whole or in part, is prohibited wit[...]