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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TG4382NZ, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-TG4382NZ. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Panasonic KX-TG4382NZ should contain:
- informations concerning technical data of Panasonic KX-TG4382NZ
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic KX-TG4382NZ alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic KX-TG4382NZ, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic KX-TG4382NZ.
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Table of contents for the manual
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Page 1
This unit is co mp atible with Call er ID. Y ou mu st subs cribe to the approp riate serv ice of fe red by yo ur serv ice p rovide r/teleph one c ompan y . Pleas e read these operati ng ins tructi ons be fore us ing th e unit and sa ve them for futu re refere nce. Charge th e batterie s for abou t 7 hours before initi al use. Operating Instructions[...]
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Page 2
T a ble of Contents 2 Introduction Pro duct info rmati on . . . . . . . . . . . . . . . 3 Acces sory i nformat ion . . . . . . . . . . . . . 5 Fo r your safe ty . . . . . . . . . . . . . . . . . . 6 Import ant safety instr uctions . . . . . . . . 8 Fo r best perf orman ce . . . . . . . . . . . . . 8 Preparation Cont rols . . . . . . . . . . . . . .[...]
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Page 3
Introduc tion 3 Product informat ion Thank you for pu rchasing a Panasoni c digit al cor dless phon e. L The suffix (NZ) in the following model num bers will be omitted in these inst ructions: KX-TG4381N Z/KX-T G4382NZ/KX -TG4391NZ /KX-TG 4392NZ L References in these operating instructions to the charger and multiple handset s are for KX-TG4382 /KX[...]
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Page 4
Introduc tion 4 Feature differences Model No. Answering system Int erc om | ⇔ N *1 N ⇔ N *2 KX-T G4381 – – – KX-T G4382 – – r KX-T G4391 rr – KX-T G4392 rr r *1 I ntercom ca lls can be made between t he handset and b ase un it. *2 I ntercom ca lls can be made between t he handsets.[...]
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Page 5
Introduc tion 5 Accessory info rmation Supp lied accesso ries *1 S ee page 5 for replacement bat tery information. *2 The handset cover com es attached t o the handset. Replaceme nt battery infor mation L Please contact y our nearest Panasonic dealer for sales information. L Replace batteries only with a nickel metal hy dride (Ni-MH) type of ba tte[...]
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Page 6
Introduc tion 6 For your safety T o prevent severe injury and loss of life/property , read this section carefully before using t he product to ensure proper and s afe operation of your product. W ARNING Power connect ion L Use only the p ower source m arked on the product. L Do not overload p ower ou tlets and extension cords. This can result in th[...]
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Page 7
Introduc tion 7 L Never touch uninsulated telephone wires or t erminals unless the telephone line has been disconnected at the net w ork interface. L Use caution when inst a lling or modifying telephone lines. L The AC adaptor is use d as the main disconnect device. Ensur e that the AC outlet is inst alled near the product and is easily acc essible[...]
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Page 8
Introduc tion 8 conditions for c onnection to its network. It i ndicates no endorsem ent of the product by T elecom, nor does it provide any sort of warranty . Above all, it provides n o assurance that any item will work correct ly in all res pects with another item o f T eleperm itted equipment of a different make or model, nor does it imply t hat[...]
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Page 9
Introduc tion 9 L When yo u leave the product unused for a long period of time, unplug the product from the power out let. L The product should be kept away from heat sources such a s heaters, kitc hen stoves, etc. It should not be placed in rooms wher e the tempe rature is less than 5 ° C or greater than 40 ° C. D amp basements should also be av[...]
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Page 10
Preparati on 10 Controls Base unit ■ KX-TG4381/ KX-TG4382 A Charge con t acts B { LOCA TOR } ■ KX-TG 4391/KX-TG4392 A Charge cont act s B Speaker C { ■ } (STOP) D { ERA SE } E { GREETING REC } (Recording) F { GR EETI NG C HECK } G {^} (V OL .: V o l ume u p) {V} (V OL .: V o l ume d own ) { 7 } (Repeat) { 8 } (Sk ip ) H MIC ( Micro phone) I {[...]
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Page 11
Pre p ar ati on 11 Handset A Speaker B { MEN U } C Soft ke ys D Headset socket E {C} (T ALK) F {s} (SP-P HONE: Speakerphone) G Dial keyp ad H { RECALL }{ CALL W AIT } I Charge in dicator Ring er indi cator Message i ndicator J Receiver K Display L { OFF } M Navigator key ( {^} / {V} / { < } / { > } ) ? (V olum e: {^} / {V} ) N { PA U S E }{ R[...]
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Page 12
Preparati on 12 Display Handset display items *1 KX-TG 4382/KX-T G4392 Connections Connect the AC adaptor cord ( A ) by pressing t he plug firmly ( B ). Connec t the telephone line cord until it clicks into the base unit and t elephone line socket ( C ). Base unit L Use only the s upplied Panasonic AC adaptor PQL V207A L. L Use only the s upplied t[...]
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Page 13
Pre p ar ati on 13 telephone li ne between the base unit and the telephone li ne soc ket in the event of the f ollowing: – noi se is heard during conversations. – Call er ID f eatures do not function properly . Battery i nst allatio n and replacement Im port ant: L Use the supplied rechargeable batteries (Part No. HHR-65AAAB). L When installing[...]
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Page 14
Preparati on 14 Battery charge Place the h andset on the base unit o r ch arger f or a bout 7 hours bef ore init ia l u se . L While charging, “ Charging ” is displayed and the charge indicator on the handset lights up. When the batteries are fu lly charged, “ Charge completed ” is displayed. *1 KX-TG 4382/KX-T G4392 Note: L It is norm al f[...]
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Page 15
Pre p ar ati on 15 L The battery level may not be displayed correctly after you replace the batteries. In t his case, place the handset on the base unit or charger and let it charge for at l east 7 hours. Symbols used in these operating instruc tions Setting up the unit before use Date and time 1 { MENU } i {# }{ 1 }{ 0 }{ 1 } 2 Enter t he current [...]
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Page 16
Preparati on 16 Belt clip Y ou can hang the handset on your belt or pocket using the supplied belt clip. T o att ach the belt clip T o remove the belt clip Headset (optiona l) Connecting a headset to t he handset allows for hands-free conversat ions. Note: L Only telecom munications compliance labelled headset should be plugged into the headset soc[...]
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Page 17
Maki ng/Answering Ca lls 17 Making calls 1 Lif t the h andset and dial the phone number . L T o correc t a digit, press { Clear } . 2 Press {C} or { Ca l l } . 3 When you f inish talking, press { OFF } or place the hands et on the base unit or charger . Using the speakerphone 1 Dial t he phone number , and press {s} . L S peak alternately with t he[...]
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Page 18
Making/An swering Calls 18 Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the h andset is ringing for an incoming c all. Note: L Y ou can also program the handset ringer volume beforehand (page 24). T emporary handset ringer off While the handset i s ringing for a call, you can turn the ringer of [...]
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Page 19
Maki ng/Answering Ca lls 19 the 2nd caller ’ s information is display ed af ter you hea r the call w aiting tone on the handset. 1 Press { CALL W AIT } to answer the 2nd call. 2 T o switch between calls, press { CALL W AIT } . Note: L Please contact y our service provider/telephone company for det ails and av ailability of this service in your ar[...]
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Page 20
Phoneb ook 20 Phonebook The phonebook allows you to make c alls without havi ng to dial manually . Y ou can add 50 names and phone numbers to the phonebook. Im port ant: L KX-TG4382/KX -TG 4392: If you add entries on one handset, the entries can be sh ared on another h andset. Only 1 person can access the phonebook at a time. Adding entries 1 { Pho[...]
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Page 21
Phoneb ook 21 Searching by first ch aracter (al phabetic ally) 1 { Phon ebook } i { Search } 2 Press the dial key ( { 0 } – { 9 } , {*} , or {#} ) which contains the character you are searching for (page 20). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that di al key . L If there is n[...]
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Page 22
Programm ing 22 Programmable settings Y ou can customise t he unit by programm ing the following f eatures using t he handset. T o acces s the features, there are 2 methods: – scrolling through the display me nus (page 22) – using the direct com mands ( page 24) L Mainly the direct command method is used in these o perating instructions. Progra[...]
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Page 23
Programm ing 23 *1 If you program these settings using one of t he handsets, you do not need to program the sa me item using another handset. ( KX-TG4382/KX -TG4392) *2 This feature allows the unit to automatically adjust t he date and time setting when caller information is received. T o use this feature, set the dat e and time first. Initial sett[...]
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Page 24
Programm ing 24 Programming using the direct commands 1 { MENU } i {# } 2 Enter the desired feature code. 3 Enter the desired setting code. i { Save } L This step may vary depending on the f eature being programm ed. L T o exit the operation, press { OFF } . Note: L In the f ollowing t able, < > indicates the default settings. Feature F eatur[...]
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Page 25
Programm ing 25 For th e answering syste m (K X-TG4391/ KX-TG4392) *1 If “System setting” column is checked, you do not need to program the sam e item using another handset. (KX-TG 4382/KX-TG4392) *2 If you subs cribe to Caller ID service and want to v iew the c aller ’s information af ter lifting up t he handset t o answ er a call, turn off [...]
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Page 26
Programm ing 26 S pec ial instru ctions for programmabl e settings Night mode Night mode allows you to select a span of time during which the hands et will not ring for out side calls. This feature is useful for instance s when yo u do not want to be disturbed, for example, while sleeping. Night mode can be s et for each handset. Im port ant: L Set[...]
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Page 27
Programm ing 27 Note: L T o s top the alarm , press any dial k ey or place the handset on the base unit or charger . L When the handset is in us e, the alarm will not sound until the handset is in standby mode. L If you selec t “ Once ” , the s etting changes to “ Off ” after the alarm sounds. L When the r inger volume f or outside calls is[...]
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Page 28
Caller ID Service 28 Using Caller ID service Im port ant: L This unit is Caller ID compatibl e. T o use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for det ails. For all local and national incoming calls, your display will show t he area code (e.g. 09 f or Auck land) or the ce llular [...]
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Page 29
Caller ID Serv ice 29 L The ringer may be changed af ter the 2nd ring. 1 Find the desired item (page 20). i { Opti on } 2 {V} / {^} : “ Ringer ID ” i { Select } 3 {V} / {^} : Select t he desired se tting. 4 { Save } i { OFF } Note: L When yo u assign the r inger ID to an entry in t he phonebook using one handset, it i s applied for another hand[...]
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Page 30
Caller ID Service 30 Editing a call er ’ s phone number before calling back Y ou can edit a phone number in t he caller list. 1 { Vi e w C I D } 2 {V} / {^} : Select t he desired entry . i { Select } i { Edit } 3 Add or erase digits to the beginning of the num ber a s necessa ry . L T o add a digit, press the desired dial key . L T o e rase a dig[...]
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Page 31
Answer ing Sys tem 31 Answering sys tem The answering system can answer and record calls for yo u when you are unavailable to answer the phone. Y ou can also set the unit to play a greeting message but not to record caller mess ages. S elect “ Greeting only ” as the recording time se tting (page 36). Im port ant: L Only 1 person can access the [...]
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Page 32
Answering Syste m 32 Recording your greeting message Y ou can record your own greeti ng message (2 minutes max. ). 1 { GREETING REC } 2 Within 1 0 seconds, pr ess { GREETING REC } again. 3 After the base unit beeps, speak clearly about 20 cm away f rom the MIC. 4 Press { ■ } (ST OP) t o stop recording. Using a pre-rec orded greeting message If yo[...]
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Page 33
Answer ing Sys tem 33 Listening to messa ges using the hands et When new messages have been recorded: – “ New message ” is displayed. – T he message indicato r on the handset flashes slowly if th e message alert feature is turned on (page 36). 1 { MENU } 2 {V} / {^} : “ Message play ” i { Select } L If new m essages hav e been recorded,[...]
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Page 34
Answering Syste m 34 Remote operatio n Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to me ssages or change answering sy stem settings. The unit’ s voice guidance prompts you to press certain dial key s to perform dif ferent operations. Remote acce ss c ode A 3-digit remote access code must be[...]
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Page 35
Answer ing Sys tem 35 *2 T o resume operation, enter a remote comm and within 15 seconds, or the voice g uidance start s. T urning on the answering system re motely If the answering sys tem is of f, you can turn it on remotely . 1 Dial your phone number . 2 Let the phone ring 1 5 times. L The greeting m essage is played back. L Y ou can either hang[...]
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Page 36
Answering Syste m 36 your service provider/telephone company . Note: L This service can capture messag es while the user is on a dial-up Internet connection. Caller ’ s reco rding t ime Y ou c an change the maxim um mess age recording time allotted t o each caller . Y ou can also select “ Greeting only ” which sets the unit to greet callers b[...]
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Page 37
V oice M ail Serv ice 37 V oice mail service For T eleco m Call Minder or T elstraClear Messag e Mailbox service subscribers T o receive Call M inder or Message Mailbox messages, please note the following: “Call Minder” and “Mess age M ailbox” are automatic answering services of fered b y your s ervice provider/ telephone company . After yo[...]
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Page 38
V oice Mai l Service 38 2 Follow the pre-recorded instructions. 3 When finished, press { OF F } . Note: L If { VM } is not displayed, the voice ma il access number has not been stored. S tore the num ber (page 37). L If the handset still indicates there a re new mess ages even a fter you have listened to all new mes sages, turn it of f by pressing [...]
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Page 39
Int e rc om/ L oca t or 39 Intercom Intercom calls can be made between the following units: – bet ween handsets (KX-TG4382) – bet ween t he handset and ba se unit (KX-T G4391) – bet ween handsets, or between t he handset and base unit (KX-TG4392) Note: L If you rec eive an outside call while t alking on the intercom, you hear 2 tones. T o a n[...]
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Page 40
Int e rc om/ L oca t or 40 1 During an out side call, press { INTERCOM } t o put the call on hold. 2 Press the right soft key . 3 W ait f or the paged part y t o answer . L If the paged party does not answer , press {C} to retur n to the outside c all. 4 T o complete the transfe r: Press { OFF } . L The outside call is being routed to the destinati[...]
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Page 41
Us efu l In f or mat io n 41 W all m ounting Base unit 1 Lead the telephone line cord through the hole in t he wall mounting adapt or in the direction of the arrow . 2 T uck the telephone line cord inside the wall mounting adaptor ( A ). Connect the AC adaptor cord and telephone line cord ( B ). 3 Insert the hooks on the wall mounting adapt or into[...]
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Page 42
Useful Inform ation 42 5 Connect the telephone li ne cord. Drive the screws (not included) into the wall. Mount the unit, and t hen slide it down. Connect the A C adaptor to po wer outlet (page 12). T o remove the wall m ounti ng adaptor While pushing down the release l evers ( A ), remov e the adapt or ( B ). Charger 1 Drive the screws (not includ[...]
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Page 43
Us efu l In f or mat io n 43 Error message s If the unit detects a problem, one of the following message s is shown on the display . *1 KX-TG 4382/KX-T G4392 *2 KX-TG 4391/KX-T G4392 Display message Cause/solution Busy or System is busy. Please try again later. L The ca lled handset *1 or ba se un it *2 is in us e. L Another handset is in use and t[...]
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Page 44
Useful Inform ation 44 T rouble shooting If you s till have difficulties af ter following the instru ctions in this section, disconnec t the base unit’ s AC adaptor , then reconnect the base unit ’s AC adaptor . Remove the batteries from the handset, and t hen insert the batteries into the handset again. Gen eral use *1 KX-TG 4391/KX-T G4392 Pr[...]
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Page 45
Us efu l In f or mat io n 45 Battery recharge Mak ing/answ e ring calls, interco m *1 KX-TG 4391/KX-T G4392 Pr oblem Cause/ sol ution The han dset beeps and/or 7 flashes. L Battery c harge is low . Fully charge the batteries (page 14). I fully charged the bat teries, but 7 still flashes o r 8 is displayed. L Clean the charge contacts and charge aga[...]
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Page 46
Useful Inform ation 46 Call e r I D Pr oblem Cause/ sol ution Caller information is not displayed. L Y ou need to s ubscribe t o Caller ID service. Cont act your service provider/telephone company for detai ls. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line s ocket, plug t he uni[...]
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Page 47
Us efu l In f or mat io n 47 Answering system (KX-T G4391/KX-TG4392) Pr oblem Cause/ sol ution The unit does not record new messages . L The answering syst em is t urned of f. T urn it on (page 31). L The message mem ory is full. Erase unnecessary messages (page 32). L The recording time is set to “ Greeting only ” . Change the setting (p age 3[...]
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Page 48
Useful Inform ation 48 Regi stra tion Pr oblem Cause/ sol ution The han dset registrat ion may have been cancelled or the commun ication between the base unit and the handset is unstable. L Re-register the handset. 1 Handset: { MEN U } i {#}{ 1 }{ 3 }{ 0 } 2 Base unit: KX-TG4381/ KX-TG4382 Press an d hold { LO C A TO R } for 4 seconds. (No registra[...]
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Page 49
Us efu l In f or mat io n 49 Dial lock Im port ant: L An yone can turn off the dial lock usi ng the follow ing method . B e sure to keep these operating instructions in a safe place in ord er to prevent una uthor ised pers ons from using your phone with out per missio n. Liqu id damage Caut ion: L T o avoid permanent damage, do not use a microwave [...]
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Page 50
Useful Inform ation 50 S pec ifications Gen eral Base unit Handset Charger (KX-TG4382/KX- TG4392) Note: L Design and sp ecifications are subject t o change wit hout notice. L The ill ustrations in these instructions may vary slightly from the actual product. Operating environment 5 ° C – 40 ° C Freq uency 5.76 GHz – 5.84 GHz Dimens ions Appro[...]
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Page 51
Index 51 Index A Alarm: 26 An swer ing ca ll s: 17 Answering s ystem Call screening: 31 Erasing m essages: 32 , 33 , 34 Greeting only: 36 Listening to messages: 32 , 33 , 34 Number of rings : 35 Rec ord in g ti me : 36 Remote access code: 34 Remote operation: 34 Ring count: 35 T oll saver: 35 T urning on/off: 31 , 33 , 35 Ar ea c ode : 29 Auto t al[...]
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Page 52
PNQX 1239Z A CM0708PF0 For your future reference W e recomm end keeping a record of the following information to assist wit h any repair under warranty . Sales De p art ment: Panasonic New Zealand L t d . 350 T e Irirangi Drive, East T amaki, Pr ivate Bag 1491 1 Panm ure, Auckland, New Zealand Pana sonic C ommun icatio ns Co., Lt d. 1-62, 4-chome, [...]