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The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TG4393AL, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Panasonic KX-TG4393AL should contain:
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Table of contents for the manual
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Page 1
This unit is comp atible with C aller ID. Y ou must s ubscribe to the appropriat e servic e offe red by your s ervice pr ovider/tel ephone com pany . Please r ead these operating instructions before us ing the unit and save them for future refere nce. Charge th e batteries for abou t 7 hours before initial use. Operating Instructions 5.8 GHz Digita[...]
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Page 2
T able of Contents 2 Introduction Product informati on . . . . . . . . . . . . . . . 3 Access ory informat ion . . . . . . . . . . . . . 5 For your saf ety . . . . . . . . . . . . . . . . . . 6 Import ant safet y instructions . . . . . . . . 8 For best performance . . . . . . . . . . . . . 8 Preparation Control s . . . . . . . . . . . . . . . . . .[...]
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Page 3
Introduction 3 Product information Thank you for purchasing a Panasonic digi tal cor dless phone. L The suffix (AL) in the following model numbers will be omit ted in these instructions: KX-TG4381AL/KX- TG4382AL/KX-TG4391AL/KX-TG 4392AL/KX-TG4393AL/ KX-TG4394AL L References in these operating instructi ons to the charger and multiple handsets are f[...]
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Page 4
Introduction 4 Feature differences Model N o. Answering system Inter com | ⇔ N *1 N ⇔ N *2 KX-TG438 1 – – – KX-TG438 2 – – r KX-TG439 1 rr – KX-TG439 2 rr r KX-TG439 3 rr r KX-TG439 4 rr r *1 Intercom calls can be m ade between the handset and b ase unit. *2 Intercom calls can be m ade between the handsets. TG43xxAL(e)_OI.book Page [...]
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Page 5
Introduction 5 Accessory information Supplie d accessories *1 See page 5 for replacement battery information. *2 The handset cover comes attached to the handset. Replacement battery information L Please contact your nea rest Panasonic dealer fo r sales information. L Replace batteries only wit h a nickel metal hydride (N i -MH) type of battery . Th[...]
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Page 6
Introduction 6 For your safety T o prevent severe injury and loss of life/property , read this section carefully before using the product t o ensure proper and safe operation of your product. W ARNING Power conn ection L Use only the power sou rce marked on the product. L Do not overload p ower outlets and extension cords. This can result in the ri[...]
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Page 7
Introduction 7 CAUTION Inst allation and rel ocation L Never install telephone wiring during an electrical storm. L Never install telephone line sockets in wet locations unless the s ocket is specifically designed for w et locations. L Never touch uninsulated telephone wires or term inals unless the telephone line has been disconnected at the netwo[...]
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Page 8
Introduction 8 Import ant safety instructions When using your product, basic safety precautions should always be followed to reduce t he risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a sw[...]
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Page 9
Introduction 9 Routine care L Wipe the outer su rface of the product with a s of t cloth. L Do not use ben zine, thinner , or any abrasive powder . Notic e for pr oduct dispo sal, tr ansfer , or return L This product can store your private/confidential information. T o protect your privacy/conf identialit y , we recommend that you erase the informa[...]
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Page 10
Preparati on 10 Controls Base unit ■ KX-TG4381/KX-TG 4382 A Charge contact s B { LOCA TOR } ■ KX-TG4391/KX-T G4392/ KX-TG4393/KX-T G4394 A Charge contact s B Speaker C { ■ } (STOP) D { ERASE } E { GREETING REC } (Recording) F { GREE TING C HECK } G {^} (VO L.: V olum e up) {V} (VO L.: V olum e dow n) { 7 } (Repeat) { 8 } (Ski p) H MIC (M icro[...]
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Page 11
Pre parati on 11 Handset A Speaker B { MENU } C Soft keys D Headset socket E {C} (T ALK) F {s} (SP-PHON E: S peakerphon e) G Dial keypad H { RECALL } { CALL W AIT } I Charge indicator Ringer indicato r Message indicato r J Receiver K Display L { OFF } M Navigator key ( {^} / {V} / { < } / { > } ) ? (V olume: {^} / {V} ) N { PA U S E } { RE DI[...]
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Page 12
Preparati on 12 Display Handset display items *1 KX-TG4382/KX -TG4392/ KX-TG4393/ KX-TG4394 Connections Connect the AC adaptor cord ( A ) by pressing the plug firmly ( B ). Connect the telephone line cord until it clicks into the base unit and telephone line socket ( C ). Base unit L Use only the supplied P anasonic AC adaptor PQL V207AL. L Use onl[...]
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Page 13
Pre parati on 13 – noise is heard during conversations. – Caller ID features do not funct ion properly . Battery installation and replacement Import ant : L Use the supplied rechargeable batteries (Part No. HHR-65AAAB). L When installing the batteries: – Wipe the battery ends ( S , T ) with a dry clot h. – Avoid touching the battery ends ( [...]
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Page 14
Preparati on 14 Battery charge Place the handset on the base unit or char ger for a bout 7 hours befor e init ial us e. L While charging, “ Charging ” is displayed and the charge indicator on the handset lights up. W hen the batteries are fully charged, “ Charge completed ” is displayed. *1 KX-TG4382/KX -TG4392/ KX-TG4393/ KX-TG4394 Note: L[...]
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Page 15
Pre parati on 15 the base unit or charger without any ill eff ect on the batteries. L The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. Symbols used in these operating instructions Setting up the unit before use Date a[...]
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Page 16
Making/An swering Calls 16 Making calls 1 Lift the handset and dial the phone number . L T o correc t a digit, press { Clear } . 2 Press {C} or { Call } . 3 When you finish talking, pres s { OFF } or place the handset on the base unit or charger . Using the speakerphone 1 Dial the phone number , and press {s} . L S peak alternately with the ot her [...]
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Page 17
Making/Ans wering Calls 17 Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while t he handset is ringing for an incom ing call. Note: L Y ou can also program the handset ringer volume beforehand ( page 23). T emporary h andset ringer off While the handset is ringing f or a call, you can turn the ringer o[...]
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Page 18
Making/An swering Calls 18 Mute While mute is turned on, you can hear the other party , but the other party cannot hear yo u. 1 Press { Mute } during an outside call. L{ Mute } flashes. 2 T o return to the conver sation, press { Mute } again. Note: L{ Mute } is a sof t key visible on the handset display during a call. Recall { RECALL } allows you t[...]
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Page 19
Phonebook 19 Phonebook The phonebook allows you to make calls without having t o dial manually . Y ou can add 50 names and phone numbers to the phonebook. Import ant : L KX-TG4382/KX -TG4392/ KX-TG4393/KX-T G4394: If you add entries on one handset, the ent ries can be shared on all handse ts. Only 1 person can access the phonebook at a time. Adding[...]
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Page 20
Phonebook 20 4 {C} Editing entries 1 Find the desired entry (page 19). i { Option } 2 {V} / {^} : “ Edit ” i { Select } 3 Edit the name if nec essary (16 characters max.; page 19). i { Next } 4 Edit the phone number if necessary (32 digits max.). i { Next } i { Save } i { OFF } Erasing e ntries 1 Find the desired entry (page 19). 2 { Erase } i [...]
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Page 21
Programming 21 Programmable settings Y ou can customise the unit by programming th e following features using the handset. T o acces s the f eatures, there are 2 methods: – scrolling through the display me nus (page 21) – using the direct commands (page 23) L Mainly the direct command method is used in these operating instructions. Programming [...]
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Page 22
Programming 22 *1 If you program these settings using one of the handset s, you do not need to program the same item using another handset. (KX-TG4382/ KX-TG4392/ KX-TG4393/KX -TG4394) *2 This feature allows the unit to automatically adjust the date and time setting when caller information is received. T o use this feature, set the date and time fi[...]
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Page 23
Programming 23 Programming using the direct comma nds 1 { MENU } i {#} 2 Enter the desired feature code. 3 Enter the desired setting code. i { Save } L This step may vary depending on the feature being programm ed. L T o exit the operation, press { OFF } . Note: L In the following t able, < > indicates the def ault settings. Feature Feature c[...]
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Page 24
Programming 24 For the answ ering system (KX-T G4391/KX-TG4392/KX-TG4393/ KX-TG4394) *1 If “System setting” column is checked, you do not need to program the same item using another handset. (KX-TG4382/KX-T G4392/KX-TG4393/KX-T G4394) *2 If you subscribe to Caller ID service and want to view the c aller’s information after lifting up the hand[...]
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Page 25
Programming 25 Special instructions for programmable settings Night mode Night mode allows you to select a sp an of time during which the handset w ill not ring for outside calls. This feature is useful for instances wh en you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset. Import ant : L Set the da[...]
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Page 26
Programming 26 Note: L T o s top the alarm, press any dial key or place the handset on the base unit or charger . L When the handset is in use, the alarm will not sound unt il the handset is in standby mode. L If you selec t “ Once ” , the setting changes to “ Off ” after the alarm sounds. L When the ringer vo lume for outside calls is set [...]
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Page 27
Caller ID Service 27 Using Caller ID service Import ant : L This unit is Caller ID comp atible. T o use Caller ID featur es (such as displaying caller phone numbers), you must subscribe to Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is be ing received, the phone number is d[...]
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Page 28
Caller ID Servic e 28 phonebook, the assigned ringer rings after the caller i nformation is displayed. If you select “ No Ringer ID ” (defau lt), the handset uses the ringer tone you selected on page 23 w hen a call is received from that caller . L The ringer may be changed after t he 2nd ring. 1 Find the desired item (page 19). i { Option } 2 [...]
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Page 29
Caller ID Service 29 Editing a caller’s phone number before calling back Y ou can edit a phone number in the caller list. 1 { Vie w CI D } 2 {V} / {^} : Select the des ired entry . i { Select } i { Edit } 3 Add or erase digits to the beginning of the number a s necessary . L T o add a digit, press the desired dial key . L T o e rase a digit, pres[...]
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Page 30
Answer ing System 30 Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. Y ou can also set the unit to play a greeting message but not to record caller messages. Select “ Greeting only ” as the recording time setting (page 35). Import ant : L Only 1 person can access the answer[...]
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Page 31
Answering System 31 Recording your gre eting message Y ou can record your own greeting message (2 m inutes max.). 1 { GREETING REC } 2 Within 10 sec onds, press { GREETING REC } again. 3 After the base unit beeps, speak clearly about 20 cm away from the MIC. 4 Press { ■ } (STOP) to stop recording. Using a pre-recorde d greeting message If you era[...]
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Page 32
Answer ing System 32 Listening to messages using the handset When new m essages have been recorded: – “ New message ” is displayed. – The message indicator on the handset flashes slowly if the m essage alert feature is turned on (page 35). 1 { MENU } 2 {V} / {^} : “ Message play ” i { Select } L If new messages have been recorded, the h[...]
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Page 33
Answering System 33 Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system set tings. The unit’s voice guidance prompts you t o press certain dial keys to perform diff erent operations. Remote acce ss code A 3-digit remote access code must be ente[...]
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Page 34
Answer ing System 34 *2 T o resume operation, enter a remote command w ithin 15 seconds, or the voice guidance s t arts. T urning on the answering system remotely If the answering system is off, you can turn it on remotely . 1 Dial your phone num ber . 2 Let the phone ring 1 5 times. L The greeting mess age is played back. L Y ou can either hang up[...]
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Page 35
Answering System 35 the voice mail provided by your service provider/telephone company . Caller ’ s re cording time Y ou can change the maximum mess age recording time allotted to each caller . Y ou can also select “ Greeting only ” which sets the uni t to greet callers but not record messages. The default setting is “ 3 min ” . 1 { MENU [...]
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Page 36
V oice Mai l Service 36 V oice mail service V oice mail is an automatic answering service offered by your service provider/telephone company . Af ter you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy . Messages are[...]
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Page 37
Inte rcom /Loca tor 37 Intercom Intercom calls can be made between the following units: Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. T o a nswer the call with the handset, press { OFF } , then press {C} . L When paging a unit for an intercom call, the p aged unit beeps for 1 minute. Making an intercom call[...]
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Page 38
Inte rcom /Loca tor 38 have a conference call with an out side part y . 1 During an outside call, press { INTERCOM } to put the call on hold. 2 Proceed with the operation for your model. ■ KX-TG4382/KX-TG 4392 Press the right soft key . ■ KX-TG4393/KX-TG 4394 {V} / {^} : Select the desired unit. i { T ransfer } 3 W ait for the paged part y to a[...]
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Page 39
Usef ul Inf ormat ion 39 W all mounting Base unit 1 Lead the telephone line cord through the hole in the wall mounting adapt or in the direction of t he arrow . 2 T uck the telephone line cord inside the wall mounting adaptor ( A ). Connect the AC adaptor cord and telephone line cord ( B ). 3 Insert the hooks on the wall mounting adaptor into the h[...]
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Page 40
Useful Inform ation 40 5 Connect the telephone line cord. Drive the screws (not included) into the wall. Mount the unit , and then slide it down. Connect the AC adaptor to power out let (page 12). T o remove the wal l mounting adapt or While pushing down the release levers ( A ), remov e the adaptor ( B ). Charger 1 Drive the screws (not included) [...]
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Page 41
Usef ul Inf ormat ion 41 Error messages If the unit detects a problem, one of the following message s is shown on the display . *1 KX-TG4382/KX -TG4392/KX-TG4393/KX-TG4394 *2 KX-TG4391/KX -TG4392/KX-TG4393/KX-TG4394 Display message Cause/solution Busy or System is busy. Please try again later. L The called handset *1 or base unit *2 is in us e. L O[...]
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Page 42
Useful Inform ation 42 T rouble shooting If you still have difficulties after following the instru ctions in this section, disconnec t the base unit’ s AC adaptor , then reconnect the base unit’ s AC adaptor . Remove the batteries from the handset, and then insert the batteries into the handset again. Genera l use *1 KX-TG4391/KX -TG4392/KX-TG4[...]
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Page 43
Usef ul Inf ormat ion 43 Battery recharge Making /answering calls, interco m *1 KX-TG4391/KX -TG4392/KX-TG4393/KX-TG4394 Probl em Cause/solution The handset beeps and/or 7 flashes. L Battery charge is low . Fully charge the batteries (page 14). I fully charged the batteries, but 7 still flashes or 8 is displayed. L Clean the charge contact s and ch[...]
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Page 44
Useful Inform ation 44 Call er ID Answering system (KX-TG4391/KX-TG 4392/KX-TG4393/KX-TG4394) Probl em Cause/solution Caller information is not displayed. L Y ou need t o subscribe to Caller ID service. Contact your serv ice provider/telephone company for details. L If your unit is connected t o any additional telephone equipment such as a Caller I[...]
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Page 45
Usef ul Inf ormat ion 45 I cannot operate the answering system. L Someone is using the unit. W ait for the other user to finish. L A caller is leaving a message. W ait for the caller to finish. L The handset is too far fr om the base unit. Move closer . I cannot operate the answering system remote ly . L Y ou are entering the wrong remote access co[...]
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Page 46
Useful Inform ation 46 Regis tration Probl em Cause/solution The handset regist ration may have been cancelled or the communication between the base unit and the handset is unstable. L Re-register the handset. 1 Handset: { MENU } i {#}{ 1 }{ 3 }{ 0 } 2 Base unit: KX-TG4381/KX-TG 4382 Press and hold { LOCA TOR } for 4 seconds. (No registration tone)[...]
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Page 47
Usef ul Inf ormat ion 47 Liquid da mage Cauti on: L T o avoid permanent damage, do not use a m icrowave oven to s peed up the drying process. Probl em Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and le[...]
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Page 48
Useful Inform ation 48 Instructions to customer Inst allation Attached to this app aratus is an approval l abel. This label is evidence that it is a “Permitted At t achment” wh ich has been authorised t o be connected to y our telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in T elec[...]
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Page 49
Usef ul Inf ormat ion 49 If you are satisfied with the oper ation of your telephone service after plugging in your Permitted Attachment, your installati on is completed. Y ou will be unable to connect this Permitted Att achment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a mod[...]
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Page 50
Useful Inform ation 50 Specifications Genera l Base unit Handset Charger (KX-TG4382/KX-TG4392/KX- TG4393/KX-TG4394) Note: L Design and specifications are subject to cha nge without notice. L The illustrations i n these instructions ma y vary slightly from the actual product. Operating environment 5 ° C – 40 ° C Freque ncy 5.76 GHz – 5.84 GHz [...]
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Page 51
Index 51 Index A Alarm: 25 Answ erin g call s: 16 Answering syst em Call screening: 30 Erasing messages : 31 , 32 , 33 Greeting only: 35 Listening to messages: 31 , 32 , 33 Number of rings: 34 Reco rding ti me: 35 Remote access code: 33 Remote operation: 33 Ring count: 34 T oll s aver: 34 T urning on/off: 30 , 32 , 34 Ar ea co de: 28 Auto ta lk: 16[...]
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Page 52
PNQX123 8ZA CM0608PF0 For your future reference We recommend keeping a record of the fol lowing information to assist with any repair under warranty . Sales Department: Panasonic Australia Pty . Limited Austlink Corporate Park, 1 Garigal Road, Belrose NSW 2085, Australia Panason ic Commun ications C o., Lt d. 1-62, 4-chome, M inoshima, Haka ta-ku, [...]