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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TG6021, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic KX-TG6021 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-TG6021. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic KX-TG6021 should contain:
- informations concerning technical data of Panasonic KX-TG6021
- name of the manufacturer and a year of construction of the Panasonic KX-TG6021 item
- rules of operation, control and maintenance of the Panasonic KX-TG6021 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic KX-TG6021 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic KX-TG6021, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic KX-TG6021.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic KX-TG6021 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
This unit is compatible with Cal ler ID. T o use this feature, you must subscribe to the appropriate service offered by your telephone service provider . Please read these Operating Instructions be fore using the unit and save for future refere nce. For assistance, visit our website: http://www .panasonic.com/help for customers in the U.S.A. or Pue[...]
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Page 2
T able of Contents 2 For assistance, please visi t http://www.panasonic.com/help Introduction Product information . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . 4 Important safety instructions . . . . . . . 6 For best performance . . . . . . . . . . . . 8 Preparation Setting up the base unit. . . . . . . . . . . 9 Setti[...]
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Page 3
Introduction For assistance, please visi t http://www.panasonic.com/help 3 Product information Thank you for purchasing a Pan asonic cordless telephone. These operating instructions can be used for the following models: Not able feature differences amo ng the following models *1 Intercom calls can be made between the handset and base unit. *2 Inter[...]
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Page 4
Introduction 4 For assistance, please visi t http://www.panasonic.com/help Special features N Handset voice enhancer This feature clarifies the voice of the per son you are talking to, reproducing a more natural-sounding voice that is easier to hear and und erstand (page 17). N T al king Caller ID (KX-TG6051/KX-TG605 2/KX-TG6053/KX-TG6054) This fea[...]
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Page 5
Introduction For assistance, please visi t http://www.panasonic.com/help 5 Additional/replacement accessor ies Exp anding your phone system Sales and support info rmation L T o order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impair ed users) can call 1-866 -605-1277. 123 4 5 67 Accessory item Order numb[...]
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Page 6
Introduction 6 For assistance, please visi t http://www.panasonic.com/help Import ant saf ety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read all instructions carefully . 2. Follow all warnings and instructions marked on the product. 3. [...]
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Page 7
Introduction For assistance, please visi t http://www.panasonic.com/help 7 W ARNING: L T o prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emit s smoke, an abnormal smell, or makes an unusual noise. These conditions c an cause fire or electric sho[...]
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Page 8
Introduction 8 For assistance, please visi t http://www.panasonic.com/help shielded from external RF (radio frequency) energy . (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so[...]
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Page 9
Preparation For assistance, please visi t http://www.panasonic.com/help 9 Setting up the base unit Connecting the AC adapto r and telephone line cord Connect the telephone line cord until it clicks into the base unit and telephone line jack ( A ). Connect the AC adaptor cord ( B ) by pressing the plug firmly ( C ). L Use only the included Panasonic[...]
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Page 10
Preparation 10 For assistance, please visi t http://www.panasonic.com/help Battery inst allation/ replacement 1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow. L If necessary , remove the old battery . 2 Insert the battery ( A ), and press it down until it snaps into position ( B ). Then close the handset co[...]
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Page 11
Preparation For assistance, please visi t http://www.panasonic.com/help 11 Note: L If you want to use the handset immediately , charge the battery for at least 15 minutes. L T o ensure that the battery charges properly , clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the uni[...]
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Page 12
Preparation 12 For assistance, please visi t http://www.panasonic.com/help Controls Base unit (K X-TG6021/K X- TG6022/KX-TG6023) A IN USE indicator B { LOCA TOR } C Charge contact s Base unit (KX-TG6051/KX- TG6052/K X-TG6053/K X- TG6054) A Speaker B { GREETING REC } (Recording) C { GREETING CHECK } D { ANSWER ON } ANSWER ON indicator E VOLUME { >[...]
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Page 13
Preparation For assistance, please visi t http://www.panasonic.com/help 13 Handset A Speaker B Soft keys C Headset jack D {C} (T ALK) E Navigator key ( {^} {V} { < } { > } ) F {s} (SP-PHONE) G {*} (TONE) H { FLASH } { CAL L W AIT } I Microphone J Charge contact s K Lanyard/strap eyelet L Charge indicator Ringer indica tor Message indicator M [...]
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Page 14
Preparation 14 For assistance, please visi t http://www.panasonic.com/help Setting the unit before use Important: L T o program features by scrolling through the display menus, see page 24. Display language Y ou can select eithe r “ English ” or “ Español ” as the display language. The default setting is “ English ”. 1 KX-TG6021/KX-TG6[...]
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Page 15
Making/Answering Calls For assistance, please visi t http://www.panasonic.com/help 15 Making calls 1 Dial the phone number. L T o correct a digit, press { Clear } . 2 Press {C} or { Call } . 3 When you finish talking, press { OFF } or place the handset on the base unit or charger. Note: L “ Line in use ” is displayed when someone is talking on [...]
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Page 16
Making/Answering Calls 16 For assistance, please visi t http://www.panasonic.com/help Answering calls When a call is being received, the ringer indicator flashes rapidly . 1 Press {C} or {s} . L Y ou can also answer the call by pressing any dial key from { 0 } to { 9 } , {*} , {#} , or { INTERCOM } . (Any key talk feature) 2 When you finish talking[...]
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Page 17
Making/Answering Calls For assistance, please visi t http://www.panasonic.com/help 17 Note: L T o change the flash time, see page 27. For Call W aiting service users T o use Call Waiting, you must subscribe to Call W aiting service of your telephone service provider . This feature allows you to receive calls while you are already talking on the pho[...]
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Page 18
Making/Answering Calls 18 For assistance, please visi t http://www.panasonic.com/help Slow T alk This feature works to help slow dow n the incoming audio when you are having a conversation with an outside part y . Important: L Y ou cannot use this feature when; – the handset announces names or phone numbers while receiving a call. – you are on [...]
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Page 19
Phonebook For assistance, please visi t http://www.panasonic.com/help 19 Handset phonebook Y ou can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to t he phonebook 1 { Phonebook } 2 { Add } 3 Enter the name (max. 16 characters). i { Next } 4 Enter the phone number (max. 32 digits). i { Next } i { S[...]
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Page 20
Phonebook 20 For assistance, please visi t http://www.panasonic.com/help Editing items in the phonebook 1 Find the desired item (page 19). i { Option } 2 {V} / {^} : “ Edit ” i { Select } 3 Edit the name if necessary (see the character table, page 19). i { Next } 4 Edit the phone number if necessary. i { Next } i { Save } i { OF F } Erasing ite[...]
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Page 21
Caller ID Service For assistance, please visi t http://www.panasonic.com/help 21 Using Caller ID service This unit is Caller ID comp atible. T o use Caller ID features, you must subscribe to Caller ID service of your telephone service provider . Caller ID features When an outside call is being received, the calling party’s name and phone number a[...]
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Page 22
Caller ID Service 22 For assistance, please visi t http://www.panasonic.com/help turn on the answering system and se t the ring count to “ 2 ” (page 34), the unit does not announce the caller ’s name. If “ Toll saver ” is selected and there is a new message, the unit does not announce the caller ’s name. L When you receive a call while [...]
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Page 23
Caller ID Service For assistance, please visi t http://www.panasonic.com/help 23 3 1 – Area code – Local phone number Example: 4 {C} Caller ID number auto edit feature Once you call back an edited number , the unit will remember the Area Code and Format of the Edited Number . Next time when someone calls from the same Area Code, caller infor ma[...]
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Page 24
Programming 24 For assistance, please visi t http://www.panasonic.com/help Programmable settings Y ou can customize the unit by programming the following feature s using the handset. T o a ccess the features, there are 2 methods: – scrolling through the display menus (page 24) – using the direct command s (page 26) L Mainly the direct command m[...]
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Page 25
Programming For assistance, please visi t http://www.panasonic.com/help 25 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. Customer support –– 2 9 Initial setting Set ans wering (KX-TG6051/ KX-TG6052/ KX-TG6053/ KX-TG6054) Ring count *1 34 Recording time *1 35 Remote co[...]
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Page 26
Programming 26 For assistance, please visi t http://www.panasonic.com/help Programming using t he direct commands 1 { MENU } 2 Enter the desired feature code. 3 Enter the desired setting code. i { Sav e } L This step may vary depending on the feature being programme d. 4 { OFF } Note: L In the following table, < > indicates the default settin[...]
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Page 27
Programming For assistance, please visi t http://www.panasonic.com/help 27 KX-TG6021/KX-TG6022/KX-T G6023 only KX-TG6051/KX-TG6052/KX-T G6053/KX-TG6054 on ly Ringer volume (Handset) { 1 }{ 1 }{ 1 } : Low { 2 } : Medium { 3 } : <High> { 0 } : Off –– Set dial mode { 0 }{ 5 }{ 1 }{ 1 } : Pulse { 2 } : < Tone > r 14 Set flash time *5 { [...]
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Page 28
Programming 28 For assistance, please visi t http://www.panasonic.com/help *1 If “System setting” column is checked, you do not need to pr ogram the same item using another handset. *2 If you subscribe to Caller ID service and want to view the caller ’s information after lifting up the handset to answer a call, turn off this feature. *3 T urn[...]
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Page 29
Programming For assistance, please visi t http://www.panasonic.com/help 29 Note: L T o stop the alarm, press any dial key or place the handset on the base unit or charger . L When the handset is in use, the alarm will not sound until th e handset is in standby mode. Customer support The handset can display t he Internet address where you can downlo[...]
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Page 30
Answering Syst em 30 For assistance, please visi t http://www.panasonic.com/help Answering system This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day[...]
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Page 31
Answering System For assistance, please visi t http://www.panasonic.com/help 31 Greeting message When the unit answers a call, callers are greeted by a greetin g message. Y ou can record your own gre eting message or use a prerecorded greeting message. Recording your greetin g message Y ou can record your own gree ting message (max. 2 minutes). If [...]
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Page 32
Answering Syst em 32 For assistance, please visi t http://www.panasonic.com/help Listening to messages using the handset When new messages have been recorded: –“ New message ” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 35). 1 { MENU } 2 {V} / {^} : “ Message play ”[...]
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Page 33
Answering System For assistance, please visi t http://www.panasonic.com/help 33 Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the ans[...]
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Page 34
Answering Syst em 34 For assistance, please visi t http://www.panasonic.com/help *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only L T o resume operation, enter a remote command within 15 seconds, or the voice guidance starts . *3 For S panish voice guidance only T urning on th[...]
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Page 35
Answering System For assistance, please visi t http://www.panasonic.com/help 35 provider rather than the unit’s answering system, turn off the answering system (page 30). L T o use this unit’s answering system rather than the V oice Mail service provided by your telephone service provider , please contact your telephone service provider to deac[...]
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Page 36
V oice Mail Service 36 For assistance, please visi t http://www.panasonic.com/help Using V oice Mail service V oice Mail is an automatic answering service offered by your telephone service provider . After you subscribe to this service, the telephone service provider ’s V o ice Mail system will answer calls for you when you are unavailable to ans[...]
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Page 37
V oice Mail Service For assistance, please visi t http://www.panasonic.com/help 37 Listening to V oice Mail messages The unit lets you know that you have new V oice Mail messages in the following ways: –“ New Voice Mail ” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on[...]
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Page 38
Multi-un it Operation 38 For assistance, please visi t http://www.panasonic.com/help Intercom Intercom calls can be made: – between handsets – between the handset and base unit (KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054) Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. T o answer the call, press { OFF } , t[...]
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Page 39
Multi-un it Operation For assistance, please visi t http://www.panasonic.com/help 39 T ransferring calls between handset s, conference calls Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside part y . 1 During an outside call, press { INTERCOM } to put the call on hold. 2 {V} / {^} : Select th[...]
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Page 40
Useful Information 40 For assistance, please visi t http://www.panasonic.com/help W all mounting Base unit 1 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. 2 While pressing down the lever ( A ), press it in the direction of the arrow ( B ) until it is secure. 3 Tuck the telephone line cord inside the wall mou[...]
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Page 41
Useful Information For assistance, please visi t http://www.panasonic.com/help 41 T o remove the wall mounting ad aptor While pushing down the lever ( A ), remove the adaptor ( B ). Charger 1 Drive the screws (not included) into the wall. 2 Mount the charger ( A ), then slide it down ( B ) and to the right ( C ) until it is secure. Headset (optiona[...]
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Page 42
Useful Information 42 For assistance, please visi t http://www.panasonic.com/help Error messages If the unit detects a problem, one of the fo llowing messages is shown on the display . Display message Cause/solution All handsets are registered. L 4 handsets have already been registered to the base unit. A previously deregistered handset number may [...]
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Page 43
Useful Information For assistance, please visi t http://www.panasonic.com/help 43 *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 System is busy. Please try again later. L Other units are in use and the system is busy . Try again later . L Another user is listening to messages. Try again later . *1 L The handset’s registration may have been canceled. [...]
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Page 44
Useful Information 44 For assistance, please visi t http://www.panasonic.com/help T roubleshooting General use *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Programmable settings Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base[...]
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Page 45
Useful Information For assistance, please visi t http://www.panasonic.com/help 45 Battery recharge Making/answering calls, intercom Problem Cause/solution I fully charged the battery, but 7 continues to flash, or 8 is displayed. L Clean the charge contacts and charge again (page 1 1). L The battery may need to be replaced with a new one (page 10). [...]
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Page 46
Useful Information 46 For assistance, please visi t http://www.panasonic.com/help *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Caller ID The Slow Talk feature does not work. *1 L If you are on a conference call, you cannot use the Slow T alk feature. Problem Cause/solution The handset does not display the caller’s name and/or phone number. L Y ou h[...]
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Page 47
Useful Information For assistance, please visi t http://www.panasonic.com/help 47 *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Answering system (KX-TG6051/KX-T G6052/KX-TG6053/KX-TG60 54) I cannot dial the phone number edited in the caller list. L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance “[...]
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Page 48
Useful Information 48 For assistance, please visi t http://www.panasonic.com/help FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If reques[...]
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Page 49
Useful Information For assistance, please visi t http://www.panasonic.com/help 49 about what will disable alarm equipment, consult your telephone company or a qualified installer . This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear , noise might be heard in your Hearing Aid. [...]
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Page 50
Useful Information 50 For assistance, please visi t http://www.panasonic.com/help Notice ENERGY ST AR As an E NERGY S TA R ® Participant, Panasonic has determined that this product meets the E NERGY S TA R guidelines for energy efficiency . E NERGY S T AR is a U.S. registered mark. interference is experienced, move the cordless telephone further a[...]
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Page 51
Useful Information For assistance, please visi t http://www.panasonic.com/help 51 Specifications General Base unit Handset Charger (KX-TG6022/KX-TG6023/ KX-TG6052/KX-TG6053/KX-TG6054) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions ma y var y slightly from the actual product. Operati[...]
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Page 52
Useful Information 52 For assistance, please visi t http://www.panasonic.com/help Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www .p[...]
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Page 53
Useful Information For assistance, please visi t http://www.panasonic.com/help 53 ✄ W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 P ANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, A ve. 65 de Infantería, Km. 9.5, Carolina, Puerto R[...]
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Page 54
Useful Information 54 For assistance, please visi t http://www.panasonic.com/help IF REP AIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED T O FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICA TING DA TE OF PURCHASE, AMOUNT P AID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REP AIR OF ANY UNIT RECEIVED WITHOU[...]
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Page 55
Index For assistance, please visi t http://www.panasonic.com/help 55 Index A Alarm : 28 Answering calls : 16 Answering system Erasing messages : 31 , 32 , 34 Listening to messages : 31 , 32 , 33 Turning on/of f : 30 , 32 , 33 , 34 Auto talk : 16 B Battery : 10 , 11 Booster (Clarity booster) : 17 C Call screening : 30 Call share : 18 Call W aiting :[...]
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Page 56
If you need assistance with setup or operation 1 Visit our website: http ://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contact info 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impa ired users) can call 1-87 7-833-8855. When you ship the produc t L Carefully pack your unit, preferably [...]