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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TG9321, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic KX-TG9321 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-TG9321. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic KX-TG9321 should contain:
- informations concerning technical data of Panasonic KX-TG9321
- name of the manufacturer and a year of construction of the Panasonic KX-TG9321 item
- rules of operation, control and maintenance of the Panasonic KX-TG9321 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic KX-TG9321 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic KX-TG9321, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic KX-TG9321.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic KX-TG9321 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Thank you for purchasing a Panasonic product. Please r ead the se operating instru ctions before using th e unit and save them for future refere nce. This unit is comp atible with Caller ID. Y ou must s ubscribe to the approp riate servic e offe red by yo ur servic e provide r/telephon e comp any . For ass istanc e, visi t our W eb site : http://ww[...]
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Page 2
T able of Contents 2 Introduction Model composition . . . . . . . . . . . . . . . 3 Access ory informat ion . . . . . . . . . . . . . 3 Important Information For your saf ety . . . . . . . . . . . . . . . . . . 5 Import ant safet y instructio n s . . . . . . . . 6 For best performa n ce . . . . . . . . . . . . . 6 Other inf o rm a ti on. . . . . . [...]
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Page 3
Introduction 3 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Model composition *1 Feature differences: Intercom calls c an be made between hands ets by purchasing and registering one or more o ptional handsets (page 4). Accessory information Supplie d accesso ri es *1 The handset cover comes attached to the handset. Series Model [...]
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Page 4
Introduction 4 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Additional/re placemen t accesso ries Please contact your n ear est Panasonic dealer for sales information (page 51). *1 Replacement batteries may have a different capacity f rom that of the supplied batteries. Exp anding your phone system Accessory item Order number Re[...]
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Page 5
Important Informa tion 5 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help For your safety T o p revent severe injury a nd loss of life/ property, read this sec tion carefu lly before using th e product to ensure proper a nd safe operati on of your product. W ARNING Power connec tion L Use only t he powe r source m arked on the prod [...]
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Page 6
Important In formation 6 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Battery L We reco mmend u sing the ba tter ies n oted on page 4. USE ON L Y rech argeable Ni-MH batteries AAA (R03) size. L Do no t mix ol d and new batt eries. L Do not ope n or mutilat e the batterie s. Released electro lyte from th e batte ries is corrosive[...]
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Page 7
Important Informa tion 7 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help L When you leave t he produc t unuse d for a long pe riod of time, unpl ug the pr oduct from the pow er outlet. L The produ ct should be kept away fr om hea t sources such as hea ters, kitchen stoves, etc. It should not be placed in rooms where the t em p er a[...]
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Page 8
Getting S tarted 8 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Setting up Connecting the AC ad aptor L Use only the supplied P anasonic AC adaptor PQL V219. ■ Base unit ■ Charger Connecting the te lephone line cord Refer to one of the following methods depending on your situation: – T o connect to a 2-line telephone jack [...]
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Page 9
Getting S tarted 9 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help T o co nne c t to 2 singl e - line te l ephone jacks If you use the unit as a si ngle-line telep hone on ly Be sure to connect the telephone line cord to LINE 1/2. Change the line selection mode from “ Auto ” to “ Line1 ” (page 14). Note: L “ Check tel lin[...]
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Page 10
Getting S tarted 10 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help T o co nne c t to 2 singl e - line te l ephone jacks Example: DSL/ADSL line is line 2 *DSL/ADSL filter (not supplied) is required if you ha ve DSL/ADS L service. Batte ry installation L USE ONL Y Ni-MH batteries AAA (R03 ) size . L Do NOT use Alkaline/Manganese/ Ni[...]
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Page 11
Getting S tarted 11 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Note when setting up Note for connecti ons L The AC adaptor must remain connected at all times. (I t is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or f loor- mounted AC o utlet. Do not connect the [...]
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Page 12
Getting S tarted 12 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Controls Handset A Speaker B Headset jack C {C} (T ALK) D {s} (SP-PHON E: Speakerphone ) E Dial keypad ( {*} : TONE) F { FLASH } { CALL W AIT } G Charge indicator Ringer indica tor H Receiver I Display J { OFF } K { PA U S E } { REDIAL } L { HOLD } { INTERCOM } M M[...]
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Page 13
Getting S tarted 13 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Display Handset display items *1 Corresponding line num ber(s) is indicated next t o the item. Handset main menu ic ons The following icons are shown when you press down on the middle soft key in standby mode. Initial sett ings Display language Y ou can select eith[...]
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Page 14
Getting S tarted 14 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Date and time 1 { MENU } i { # }{ 1 }{ 0 }{ 1 } 2 Enter the current month, date, and year by selecting 2 digit s for each. Example: December 1 5, 2010 { 1 }{ 2 } { 1 }{ 5 } { 1 }{ 0 } 3 Enter the current hour and minute (12-hour clock form at) by selecting 2 digits[...]
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Page 15
Making/Ans wering Calls 15 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Making calls 1 Lift the handset and dial the phone number . L T o correct a digit, press { CL EAR } . 2 {C} L An available line is aut omatically selected and the line num ber is displayed. T o change the line selection mode, see page 14. L Y ou can also sel[...]
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Page 16
Making/An swering Calls 16 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Answering calls When a call is being received, the ringer indicator and c and/or d flash rapidly . 1 Lift the handset and press {C} or {s} when the unit rings . L The called line is automatically selected. T o change the line selection mode, see page 14. L Y[...]
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Page 17
Making/Ans wering Calls 17 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Note: L T o change the flash time, see page 26. For call waiting or Call W aiting Caller ID service use rs T o use call waiting, you must first subscribe to call waiting f rom your service provider/telephone company . This feature allows you to receive calls[...]
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Page 18
Making/An swering Calls 18 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Note: L After you hang up the call, the feature will return to the setting pro grammed on page 26. Using the other line during a call Y ou can use the other line in the following ways: – When a call is being received on the other line during a c onversatio[...]
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Page 19
Phonebook 19 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Handset phonebook The phonebook allows you to make calls without having t o dial manually . Y ou can add 100 names and phone num bers to the phonebook, and assign each phonebook entry to the desired group. Import ant: L Caller ID subscribers c an use group ringer tone fea[...]
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Page 20
Phonebook 20 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help 4 {V} / {^} : Select t he desired group. i { SELECT } 5 {V} / {^} : “ Group name ” i { SELE CT } 6 Edit the name (10 characters ma x.; page 19). i { SA VE } 7 { OFF } Finding and calling a phonebook entry Scrol ling throug h all entrie s 1 { MENU } i { # }{ 2 }{ 8 }{ [...]
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Page 21
Phonebook 21 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help 3 {V} / {^} : “ Erase all ” i { SELE CT } 4 {V} / {^} : “ Yes ” i { SELEC T } 5 {V} / {^} : “ Yes ” i { SELEC T } 6 { OFF } Chain dial This feature allows you to dial phone numbers in the phonebook while you ar e on a call. This featu re can be used, f or exam[...]
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Page 22
Phonebook 22 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help 3 Enter the handset number you want to co py to. L When all entries have been copied, “ Completed ” is displayed. 4 { OFF } TG9321(e).book Page 22 Fr iday, May 28 , 2010 4:34 P M[...]
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Page 23
Programming 23 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Programmable settings Y ou can cust omize the unit by programming th e following features using t he handset. T o access the features, there are 2 methods: – scrolling through the display menus ( page 23) – using the direct com mands (page 25) L Direct command is th[...]
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Page 24
Programming 24 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help *1 If you program these settings using one of t he handsets, you do not need t o program the same item using another handset. Initial settings " Set date & time Date and time *1 14 Alarm 28 Time adjustment *1 – Voice mail Store V.M. no. *1 – Line1 – Line2[...]
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Page 25
Programming 25 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Programming using the direct comma nds 1 { MENU } i { # } 2 Enter the desired code. 3 {V} / {^} : Select the des ired setting. i { SA VE } L This step may vary depending on the feature being programmed. L T o exit the operation, press { OFF } . Note: L In the following [...]
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Page 26
Programming 26 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help *1 If “System” column is checked, you do not need to program the same item using another handset. *2 When the ringer volume is turned off, ~ is displayed followed by the selected line number(s) and the handset does not ring for outside calls. However e ven when the [...]
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Page 27
Programming 27 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help *4 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. Y ou m ay either hear a dial tone or no one on the line when you answer the call. *5 The preset melodies in this pr oduct are u[...]
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Page 28
Programming 28 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Special programming Night mode Night mode allows you t o select a period of time during which the handset w ill not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Night mode can be set f[...]
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Page 29
Programming 29 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Registering a unit Operating additional unit s Addi tion al h ands ets Up to 6 hands ets can be registered to the base unit. Import ant: L See page 4 for informat ion on the available model. Registering a handset to the base uni t The supplied handset and base unit are [...]
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Page 30
Caller ID Servic e 30 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Using Caller ID service Import ant: L This unit is Caller ID comp atible. T o use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for detail s. Caller ID features When an outside call is be ing recei[...]
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Page 31
Caller ID Service 31 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Viewing the caller list and calling b ack 1 { MENU } i {V} / {^} : “ View Caller ID ” i { SELE CT } 2 Press {V} to search from the most recent call, or {^} to search from the oldest call. 3 T o call back, press {C} . T o exit, press { OFF } . Note: L In step 2[...]
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Page 32
Caller ID Servic e 32 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help This feature can be set for each handset (page 26). The default setting is “ On ” . Note: L Phone numbers f rom the 4 mo st recently edited area c odes are automatically edited. L If you move to another area, you can turn this feature off to erase previously [...]
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Page 33
V oice Mail Serv ice 33 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help V oice mail service V oice mail is an automatic answering service offered by your service provider/telephone company . After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for y ou when you are unavail[...]
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Page 34
V oice Mail Service 34 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Listening to voice mai l messages The unit lets you know that you have new voice mail m essages in the following ways: – “ VoiceMail:Line1 ” and/or “ VoiceMail:Line2 ” is displayed on the handset if message i ndication service is available. – The ind[...]
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Page 35
Inte rc om/L oca tor 35 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear an interrupt tone (page 25). T o answer the call, press { OFF } , then press {C} . Y ou can also answer the call by pressing { L[...]
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Page 36
Inte rc om/L oca tor 36 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help 3 When the 2nd c all is connected, press { MENU } . i {V} / {^} : “ Confere nce ” i { SELE CT } L The 2 calls ar e combined. L T o hang up only one line, press { LINE 1 } or { LINE 2 } for the party with which you want to continue talking. L T o put both li[...]
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Page 37
Usef ul In for mati on 37 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help W all mounting Note: L Make sure t hat the wall is st rong enough to support t he weight of the unit. Base unit 1 Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adapt or in the direction of the arrow. 2 T uck the teleph[...]
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Page 38
Useful Inform ation 38 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help 5 Mount the unit on a wall then slide down to secure in place. T o remove t he wall mounti ng adaptor While pushing down the release levers ( A ), remov e the adaptor ( B ). Char ger 1 Drive the screws (not supplied) into the wall. 2 Mount the char ger ( A ), th[...]
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Page 39
Usef ul In for mati on 39 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Error messages If the unit detects a problem, one of the following message s is shown on the display . Display message Cause/solution Busy L The called unit is in u se. L Other units are in use and the system is busy . T ry again later . L Privacy mode is on [...]
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Page 40
Useful Inform ation 40 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help No link to base. Reconnect AC adaptor. L The handset has lost com munication with the base unit. Move closer to the base unit and try again. L Unplug the base unit’s AC adaptor to rese t the unit. Reconnect the adaptor and try again. L The handset’s registra[...]
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Page 41
Usef ul In for mati on 41 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help T roubleshooting If you still have difficulties after following the instru ctions in this section, disconnec t the base unit’ s AC adaptor , then reconnect the base unit’s AC adaptor . Remove the batteries from the handset, and then insert the batteries i[...]
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Page 42
Useful Inform ation 42 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Battery recharge Making /answer ing call s, inte rcom I cannot register a handset to a base unit. L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 29). Probl em Cause/soluti[...]
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Page 43
Usef ul In for mati on 43 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Call er I D Probl em Cause/solution Caller information is not displayed. L Y ou must subscribe to C aller ID service. Contact your service provider/telephone company for details. L If your unit is conn ected to any addit ional telephone equipment such as a Ca[...]
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Page 44
Useful Inform ation 44 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Liquid da m age Cauti on: L T o avoid p ermanent damage, d o not use a microwave ove n to speed up t he drying process. Probl em Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and t elephone line co[...]
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Page 45
Usef ul In for mati on 45 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. [...]
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Page 46
Useful Inform ation 46 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS T O EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. Thi[...]
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Page 47
Guía Rápida Españo la 47 Para obten er ayuda, visite http:// www .panasonic. com/he lp (sol o en inglés) Guía Rápida Española Instal ación Si está suscrito a un servicio de DSL/ADSL, añada un filtro de DSL/ADSL a la línea telefónica entre la unidad base y la toma de la línea telefónica. Consulte las instrucciones de operación para ve[...]
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Page 48
Guía Rápida Española 48 Para obten er ayuda, visite http:// www .panasonic. com/he lp (sol o en inglés) Instalación Sugerencias de operación T eclas de funció n El auricular incluye 3 teclas de función. Al op rimir una tecla de función, puede seleccionar la función que ap are ce directamente e ncim a de ella en la p ant alla. { LINEA1 } ,[...]
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Page 49
Guía Rápida Españo la 49 Para obten er ayuda, visite http:// www .panasonic. com/he lp (sol o en inglés) Sugerencias de operación T ecla nav egadora {^} , {V} , { < } , o { > } : Navegue por diversas listas y element os. ? (Volumen: {^} o {V} ): Ajuste el volumen del receptor o el altavoz mientras habla. Idioma de la pantalla (Auricular)[...]
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Page 50
Guía Rápida Española 50 Para obten er ayuda, visite http:// www .panasonic. com/he lp (sol o en inglés) Preguntas frecue ntes Pregunta Causa y solución ¿Por qué e stá pa rpa deando w ? L El auricular está demasiado lejos de la unidad base. Acérquelo. L El adaptado r p ara corriente de la unidad ba se no está conecta do co rrect amente. C[...]
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Page 51
Appendix 51 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our[...]
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Page 52
Appendix 52 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help W arran ty (For United St ates and P uerto Rico) P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 Limited W arranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporatio[...]
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Page 53
Appendix 53 For assi stance, pl eas e visit h ttp:/ /www.panasonic.co m/help Limited W arranty Limits And Exclusions This Limited W arranty ONL Y COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited W arranty ALSO DOES NOT COVER damages which occurred in shipment, or fai[...]
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Page 54
Index 54 Index A Additional handset: 29 Alarm: 28 Answ eri n g call s: 16 Auto ta lk : 16 B Battery: 10 , 11 Belt clip: 38 C Caller ID number auto edit: 31 Caller ID service: 30 Caller list: 30 Caller list edit: 31 Call share: 17 Call waiting: 17 Call Wai ting Caller ID: 17 Chain dial: 21 Check tel line 1: 39 Check tel line 2: 39 Conference calls: [...]
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Page 55
Notes 55 TG9321(e).book Page 55 Fr iday, May 28 , 2010 4:34 P M[...]
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Page 56
PNQX285 1ZA CM0610DW0 For your future reference We recommend keeping a record of the fol lowing inform ation to assist with any rep air under warranty . Copy righ t: This material is c opyrighted by Panasonic System Ne tworks Co., Ltd., and may be reproduced for internal use onl y . All other reproduction, in whole or in part, is prohibited without[...]