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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TG9391, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic KX-TG9391 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-TG9391. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic KX-TG9391 should contain:
- informations concerning technical data of Panasonic KX-TG9391
- name of the manufacturer and a year of construction of the Panasonic KX-TG9391 item
- rules of operation, control and maintenance of the Panasonic KX-TG9391 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic KX-TG9391 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic KX-TG9391, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic KX-TG9391.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic KX-TG9391 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
This uni t is co mpatib le with Caller ID. Y ou mus t subscr ibe to th e appropri ate servi ce of fered by your service p rovider/te lephone com pany . Please re ad these o perating i nstructio ns before using the unit and save them fo r future reference . For assi stanc e, visit our website : http://www .p anas onic.com/he lp for custom ers in the[...]
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Page 2
T able of Contents 2 Introduction Product information . . . . . . . . . . . . . . . . . . . . . . . 3 Accesso ry inf ormation. . . . . . . . . . . . . . . . . . . . . 4 System cap abilities . . . . . . . . . . . . . . . . . . . . . . . 5 For y o u r s a f e ty . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Import ant safety instructio n s . [...]
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Page 3
Introduction 3 For assistance, please visit http://www . panasonic.com/help Product information Thank you for purchasing a Panasonic digit al cordless phone. Notable differences between the mod els KX-TG9391 series *1 Feature differences: Intercom calls can be made b etween the handsets by purchasing and registering one or more optional handsets (p[...]
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Page 4
Introduction 4 For assistance, please visit http://www . panasonic.com/help Accessory information Supplied accessorie s *1 Both of the AC adaptors function well. *2 See page 4 for replacemen t battery information. *3 The handset cover comes attached to the hand set. Addition al/replacement accessori es Please contact your nearest Panason ic dealer [...]
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Page 5
Introduction 5 For assistance, please visit http://www . panasonic.com/help Exp anding your phone system Y ou can expand your phone system by registering optional KX-TGA939 handsets (6 max.) to a single base unit. Sales and support infor mation L T o order additional/replacement a cces sories, call 1-800-332-5368. L TTY users (hearing or speech imp[...]
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Page 6
Introduction 6 For assistance, please visit http://www . panasonic.com/help For your safety T o prev ent sever e injury and loss of life/property , read this section carefully before using the product to ensure proper a nd safe operation of your product. W ARN ING Power connection L Use only the power source marked on the product. L Do not overload[...]
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Page 7
Introduction 7 For assistance, please visit http://www . panasonic.com/help L Do not open or mutilate the batteries. Released electrolyte from the batteries is corro sive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the batteries. Do not allow conductive m aterials such [...]
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Page 8
Introduction 8 For assistance, please visit http://www . panasonic.com/help L Do not use benzine, thinner , or any abrasive powder . Notice for product disposal, transfer , or return L This product can store y our private/confidential information. T o protect your privacy/confidentiality , we recommend that you erase the informati on such as phoneb[...]
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Page 9
Prepar ation 9 For assistance, please visit http://www . panasonic.com/help Controls Base unit A Corde d ha nd set B Receiver C Speaker D { LINE 1 } LINE1 indicator E { LINE 2 } LINE2 indicator F { HOLD } G { REDIAL } { P AUSE } H { FLAS H } { CALL W AI T } I Display J Soft keys K MIC (Mi c rophone) L Dial keypad ( {*} : TO NE ) M { SP-PHON E } (Sp[...]
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Page 10
Preparat ion 10 For assistance, please visit http://www . panasonic.com/help Using the navigator key s The navigator key s can be used to navigate through menus and to select items show n on the display by pressing: Base unit: {^} , {V} , { 7 } , o r { 8 } Handset: {^} , {V} , { < } , or { > } T o adjust the receiver or speaker volume , press[...]
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Page 11
Prepar ation 11 For assistance, please visit http://www . panasonic.com/help Menu icons When in standby mode, pressing { ME NU } (middle soft key) reveals the main menu. From here you can access various features and set tings. Base unit menu icons Handset men u icons LINE1 indicator/LINE2 indicator on the base unit The LINE1 indicator and LINE2 ind[...]
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Page 12
Preparat ion 12 For assistance, please visit http://www . panasonic.com/help Connections Connecting the AC adaptor/corde d handset Connect the AC adaptor cord ( A ) by pushing the plug firmly ( B ). Connect the corded handset cord ( C ) to the corded handset and the base unit . Base unit L Use only the supplied Panasonic AC adaptor PQL V207 or PQL [...]
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Page 13
Prepar ation 13 For assistance, please visit http://www . panasonic.com/help Connecting the telephon e line cord Refer to one of the following methods depending on your situation: – T o connect to a 2-line telephone jack: page 13 – T o connect to 2 single-line telephone jacks: page 13 – If you use the uni t as a single-line telephone onl y: p[...]
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Page 14
Preparat ion 14 For assistance, please visit http://www . panasonic.com/help If you s ubscribe to a DS L/ADSL servic e Please attach a DS L/ADSL filter (contact your DSL/ADSL p rovider) to the telephone line b etween the base unit and the telephone line jack in the event of the following: – noise is heard during conversations. – Caller ID featu[...]
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Page 15
Prepar ation 15 For assistance, please visit http://www . panasonic.com/help Battery installation and replacemen t Import ant : L Use the supp lied rechargeable batteries (Part No. HHR-55AAABU). L When installing the batteries: – Wipe the battery ends ( S , T ) with a dry cloth. – Avoid t ouching the battery ends ( S , T ) or the unit contacts.[...]
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Page 16
Preparat ion 16 For assistance, please visit http://www . panasonic.com/help L If you want to use the handset immediately , charge the batteries for at least 15 minutes. L Clean the charge contacts of the handset and charger with a soft and dry cloth once a month. Clean more often i f the unit is exposed to grease, dust, or high humidity . Battery [...]
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Page 17
Prepar ation 17 For assistance, please visit http://www . panasonic.com/help 4 Proceed with the operation for your unit. Base unit: { ■ } (EXIT) Handset: { OFF } Date and time Program this s etti ng using either the base unit or one of the handsets. 1 { MENU } i {#}{ 1 }{ 0 }{ 1 } 2 Enter the current month, date, and year by selecting 2 digits fo[...]
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Page 18
Making/Answering Calls 18 For assistance, please visit http://www . panasonic.com/help Making calls Using the base unit : 1 Dial the phone number. L T o corr ect a digit, press { CLEAR } . 2 Lift the corded handset. L An available line is automatically selected and either the LINE1 indicator or LI NE2 indicator lights up. T o change the line select[...]
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Page 19
Making/Answering Ca lls 19 For assistance, please visit http://www . panasonic.com/help storing a calling c ard access number an d/or PIN in the phonebook, a pause is also needed (page 24). Example: If you need t o dial the line access number “9” when making outside calls with a PBX: 1 { 9 } i { P AUSE } 2 Dial the phone number. 3 Proceed with [...]
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Page 20
Making/Answering Calls 20 For assistance, please visit http://www . panasonic.com/help Useful features during a call Hold This feature allows you to put an outside call on hold. 1 Pres s { HOLD } duri ng an outside call. L If you are using the corded handset, you can place it on the cradle. 2 T o release hold, press { LINE 1 } or { LINE 2 } that is[...]
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Page 21
Making/Answering Ca lls 21 For assistance, please visit http://www . panasonic.com/help Call share This feature allows you to join an existing outside call. T o join the conversation, press { LINE 1 } or { LINE 2 } to select t he line that is being used by anot her extension for an out side call, then lift the corded handset. T o join the conversat[...]
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Page 22
Ph oneb ook 22 For assistance, please visit http://www . panasonic.com/help Base unit/handset phonebook The phonebook allows you to make calls without having to dial manually . Y ou can add names and phone numbers to the base unit and handset phonebook independently , and assign each phonebook entry to the desired group. – Base unit: up to 100 en[...]
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Page 23
Ph oneb ook 23 For assistance, please visit http://www . panasonic.com/help 1 Proceed with the operation for your unit. Base unit: { C } Handset: { MENU } i {#}{ 2 }{ 8 }{ 0 } 2 { MENU } 3 {V} / {^} : “ Group ” i { SELE CT } 4 {V} / {^} : Select the des ired group. i { SELECT } 5 {V} / {^} : “ Group name ” i { SE LECT } 6 Edit the name (10 [...]
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Page 24
Ph oneb ook 24 For assistance, please visit http://www . panasonic.com/help Handset: { MENU } i {#}{ 2 }{ 8 }{ 0 } 2 { MENU } 3 {V} / {^} : “ Erase all ” i { SELE CT } 4 {V} / {^} : “ Yes ” i { SELEC T } 5 {V} / {^} : “ Yes ” i { SELEC T } 6 Proceed with the operation for your unit. Base unit: { ■ } (EXIT) Handset: { OFF } Chain dial [...]
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Page 25
Programming 25 For assistance, please visit http://www . panasonic.com/help Programmab le settings Y ou can cus tomize the unit by programm ing the following features. T o acc ess the features , there are 2 methods: – scrolling through the display menus (page 25) – using the direct commands (page 28) L Mainly the direct command method is used i[...]
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Page 26
Programming 26 For assistance, please visit http://www . panasonic.com/help *1 If you program these set tings using the base unit, you do not need to program the sa me item using a handset. Handset Ringer settings Ringer volume Line1 – Line2 Ringer tone Line1 – Line2 Interrupt tone –– Night mode Start/End 31 On/Off 31 Initial settings Set d[...]
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Page 27
Programming 27 For assistance, please visit http://www . panasonic.com/help *1 If you program these settings using one of the hands ets, you do not nee d to program the sam e item using another unit. Ringer settings Ringer volume Line1 – Line2 – Ringer tone Line1 – Line2 – Interrupt tone –– Night mode Start/End 31 On/Off 31 Initial sett[...]
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Page 28
Programming 28 For assistance, please visit http://www . panasonic.com/help Programming using the direc t commands 1 { MENU } i {#} 2 Enter the des ired feature code. 3 {V} / {^} : Select the d esired setting. i { SA V E } L This step may vary depending on t he feature being programmed. L T o exit the operation, press { ■ } (EXIT) on the bas e un[...]
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Page 29
Programming 29 For assistance, please visit http://www . panasonic.com/help *1 If “System setting” column is c hecked, you do not need to program the same item using another unit. *2 If you subscribe to Ca ller ID service and want to view the caller ’ s information after lifting up the handset to answer a call, turn of f this feature. : / Y N[...]
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Page 30
Programming 30 For assistance, please visit http://www . panasonic.com/help *3 This tone lets you know when you receive an outside call while you are on the othe r line or an intercom cal l . If yo u sel ect “ On ” , the tone sounds 2 times. *4 T urn this feature off if you prefer not to hear key tones whi le you are dialing or pressing any key[...]
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Page 31
Programming 31 For assistance, please visit http://www . panasonic.com/help Special instructions for programmable setting s Night mode Night mode allows you to select a span of t ime during which the unit wil l not ring f or outside calls. This feature is usef ul for those occasions when you do not want t o be disturbed, for example, w hi le sleepi[...]
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Page 32
Programming 32 For assistance, please visit http://www . panasonic.com/help 2 Proceed with the operation for your unit. Base unit: { ■ } (EXIT) Handset: { OFF } Registering a unit Operating additional handset s Addition al handset s Up to 6 handsets can be registered to the base unit. Import ant : L See page 5 for i nformation on the available mo[...]
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Page 33
Caller ID S ervice 33 For assistance, please visit http://www . panasonic.com/help Using Caller ID servi ce Import ant : L This unit is Caller ID compatible. T o use Call er ID features, you must subscribe to Caller ID service. Contact your s ervice provider/telephone company for det ails. Caller ID featur es When an outside call is being received,[...]
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Page 34
Caller ID S ervice 34 For assistance, please visit http://www . panasonic.com/help – if an arrow ( > ) is displayed after the number , the whole phone number is not shown. Proceed with the operation for your unit. Base unit: Press { 8 } to see the r emaining numbers. T o return to the previous display , pr ess { 7 } . Handset: Press { > } t[...]
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Page 35
Caller ID S ervice 35 For assistance, please visit http://www . panasonic.com/help 4 {V} / {^} : “ Yes ” i { SELE CT } 5 Proceed with the operation for your unit. Base unit: { ■ } (EXIT) Handset: { OFF } Erasing all caller information 1 Proceed with the operation for your unit. Base unit: { CID } Handset: { MENU } i {# }{ 2 }{ 1 }{ 3 } 2 { ER[...]
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Page 36
Answerin g System 36 For assistance, please visit http://www . panasonic.com/help Answering system The answering system can answ er and record calls for you when you are unavailable to answer the phone. Import ant : L Only 1 pers on can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leav [...]
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Page 37
Answe ring Syst em 37 For assistance, please visit http://www . panasonic.com/help Playing b ack the greet ing message 1 { MENU } i {#}{ 3 }{ 0 }{ 3 } 2 {V} / {^} : Select the d esired line(s). i { SELEC T } 3 { ■ } (EXI T ) Erasing your gree ting message If you erase your own greeting message, the unit plays a pre-recorded gr eeting message for [...]
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Page 38
Answerin g System 38 For assistance, please visit http://www . panasonic.com/help Listening to messages usi ng the handset When new messages have been recorded, “ New message ” is displayed. 1 T o play new messages: { MENU } i {#}{ 3 }{ 2 }{ 3 } T o play all messages : { MENU } i {#}{ 3 }{ 2 }{ 4 } 2 When finished, press { OFF } . Note: L T o s[...]
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Page 39
Answe ring Syst em 39 For assistance, please visit http://www . panasonic.com/help Erasing all messages for the desired line(s) 1 { MENU } i {V} / {^} : “ Answering device ” i { SELECT } 2 Press { 8 } repeat edly to select the desired line(s). 3 {V} / {^} : “ Erase all ” i { SELE CT } 4 {V} / {^} : “ Yes ” i { SELEC T } 5 { OFF } Remote[...]
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Page 40
Answerin g System 40 For assistance, please visit http://www . panasonic.com/help Remote commands Y ou can pres s dial keys to ac cess certain answering syst em functions without waiting for the voice guidance t o prompt you. 1 Select the desired line(s) while you are accessing the answering system if necessary . For line 1: {#}{ 1 } For line 2: {#[...]
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Page 41
Answe ring Syst em 41 For assistance, please visit http://www . panasonic.com/help Answering system s ettings Number of rings before the unit answers calls Y ou can change the number of times the phone rings “ Ring count ” before the unit answers calls. Y ou c an select 2 to 7 rings, or “ Toll saver ” . The default setting is “ 4 ” . ?[...]
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Page 42
V oice M ail Service 42 For assistance, please visit http://www . panasonic.com/help V oic e mail service V oice mail is an automatic answer ing service offered by your se rvice provider/telephone company . A f ter you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavail[...]
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Page 43
Intercom/Locator 43 For assistance, please visit http://www . panasonic.com/help Intercom Intercom calls can be made: – between the base u ni t and handset. – between handsets. Note: L When paging unit(s) for an i ntercom call, the paged unit(s) beeps for 1 minute. L If you receive an outside call while talking on the intercom, an interrupt ton[...]
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Page 44
Intercom/Locator 44 For assistance, please visit http://www . panasonic.com/help 2 T o p age the base unit, press { 0 } . T o page another handset, e nter it s extension number . 3 Wai t for the paged party to answer. L If the paged p arty does not answer , press { LINE 1 } or { LI NE 2 } that is flashing on the handset to return to the out side ca[...]
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Page 45
Intercom/Locator 45 For assistance, please visit http://www . panasonic.com/help 1 During an outside call, press { INTERCOM } once to put the call on hold. 2 T o p age the base unit, press { 0 } . T o page another handset, e nter it s extension number . 3 When the paged party answers , press { CONF } . L The 2 calls are combined. L T o leave the co[...]
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Page 46
Useful Information 46 For assistance, please visit http://www . panasonic.com/help W all mounting for charger 1 Drive the screws (not supplied) into the wall. 2 Mount the charger ( A ), then slide it down ( B ) and to the right ( C ) until it is secure. Belt clip Y ou can hang the handset on your belt or pocket using the supplied belt clip. T o att[...]
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Page 47
Useful Information 47 For assistance, please visit http://www . panasonic.com/help Error messages If the unit detect s a problem, one of the followi ng messages is shown on the display . Display message Cause/solution Busy L The called handset or base unit is in use . L Other units are in use and the system is busy . Try again later . L Privacy mod[...]
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Page 48
Useful Information 48 For assistance, please visit http://www . panasonic.com/help T roubleshoot ing If you still have difficulties after following the instruct ions in this section, disconnect the base unit’s AC adaptor , then reconnect the base unit ’s AC adaptor . Remove the batteries f rom the handset, and then insert the batteries into the[...]
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Page 49
Useful Information 49 For assistance, please visit http://www . panasonic.com/help Battery recharge Making/answering calls, in tercom Caller I D Proble m Cause/solution The handset beeps an d/or 3 flashes. L Bat tery charge is low . Fully charge the batteries (p age 15). I fully charged the batteries, but 3 still flashes or 4 is displayed. L Clean [...]
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Page 50
Useful Information 50 For assistance, please visit http://www . panasonic.com/help Answering system Caller information is displayed late. L Depending on your service provider/telephone company , the unit may display the caller’s information at 2nd ring or later . L Move closer to the base unit. The caller list/inco ming phone numbers are not edit[...]
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Page 51
Useful Information 51 For assistance, please visit http://www . panasonic.com/help Liqui d da m ag e Cautio n: L T o avoid permanent damage, do not use a mi cr owave oven to speed up the drying process. I cannot operate the answering sy stem remo tely . L Y ou are entering the wrong remote access c ode. If you forgot the remote access code, store a[...]
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Page 52
Useful Information 52 For assistance, please visit http://www . panasonic.com/help FCC and other informat ion This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requ[...]
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Page 53
Useful Information 53 For assistance, please visit http://www . panasonic.com/help 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device[...]
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Page 54
Useful Information 54 For assistance, please visit http://www . panasonic.com/help ENERGY ST AR As an E NERGY S TA R ® Participant, Panasonic has determined that this product meets the E NERGY S T AR guidelines for energy efficiency . E NERGY S T AR is a U.S. registered mark. Notice TG9391.book Page 54 Tuesday, July 8, 2008 8:0 1 AM[...]
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Page 55
Useful Information 55 For assistance, please visit http://www . panasonic.com/help Specifications ■ Stand ar d: DECT 6.0 (Digital Enhanced Cordless T eleco mmunications 6.0) ■ Number of channels: 60 Duplex C hannels ■ Freque nc y r a nge : 1.92 GHz to 1.93 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1,7[...]
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Page 56
Useful Information 56 For assistance, please visit http://www . panasonic.com/help Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www .[...]
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Page 57
Useful Information 57 For assistance, please visit http://www . panasonic.com/help W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 P ANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, A ve. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico[...]
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Page 58
Useful Information 58 For assistance, please visit http://www . panasonic.com/help Limited W arranty Limits And Exclusions This Limited W arranty ONL Y COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, o[...]
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Page 59
Index 59 Index A Additional handset: 32 Ala rm: 31 Answering calls Ba se un it: 19 Handset: 19 Answering sys tem Call screening: 36 Erasing mess ages: 37 , 38 , 40 Listening to mess ages: 37 , 38 , 39 Mem ory c apacity : 36 Number of rings: 41 Recording time: 41 Remote access code: 39 Remote operation: 39 Ring count: 41 T ol l saver : 41 T urning o[...]
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Page 60
PNQX 1454ZA CM0708SY0 For your future reference We recommend keeping a record of the following information to assist w i th any repair under warranty . Panasonic Consumer Electronics Company , Divis ion of Panaso ni c Corpora t ion of Nort h Amer ica One Panasonic Way , Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc. San Gabriel Industrial P[...]