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Panasonic KX-TS4100 manual

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Table of contents for the manual

  • Page 1

    Operating Instructions Integrated T elephone System Model No. KX-TS4100 Please read these Operating Instructio ns before using the unit and save fo r future reference. For assistance, visit our we bsite: http://www .p anasonic.com/p honehelp for customers in the U.S.A. or Puerto Rico. KXT4100_OI.book Pag e 1 Friday, Septembe r 1, 2006 8:54 AM[...]

  • Page 2

    Table of Contents 2 For assistance, please visit http://www.panasonic.com/phonehel p Introduction Introduction . . . . . . . . . . . . . . . . . . . . . 4 Accessory information . . . . . . . . . . . . . 5 Included accessories . . . . . . . . . . . . 5 Additional/replacement a ccessories 5 Sales and support information . . . . . 5 Important safety i[...]

  • Page 3

    Table of Contents For assistance, please visit http://www.panasonic.com/phonehelp 3 FCC and other information . . . . . . . . 51 Specifications . . . . . . . . . . . . . . . . . . 53 Customer services . . . . . . . . . . . . . . 54 Warranty . . . . . . . . . . . . . . . . . . . . . . 55 Index Index . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    Introduction 4 For assistance, please visit http://www.panasonic.com/phonehel p Introduction Introduction Thank you for purchasing a Pana sonic integrated tele phone. We recommend keeping a record of the following information fo r future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and add ress of dealer Att ach you[...]

  • Page 5

    Introduction For assistance, please visit http://www.panasonic.com/phonehelp 5 Accessory information Included accessories Additional/replacement accessories Sales and support information L T o o rder additional/rep lacement accessories, cal l 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-12 77. AC adaptor Order N[...]

  • Page 6

    Introduction 6 For assistance, please visit http://www.panasonic.com/phonehel p Import ant safety instructions When using the product, basic safety precautions should always be follow ed to reduce the risk of fire, elec tric shock, or personal injury . 1. Read all instructions carefully . 2. Follow all warning s and instructions marked on the produ[...]

  • Page 7

    Introduction For assistance, please visit http://www.panasonic.com/phonehelp 7 telephone line has been disconn ected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure th at the AC outlet is installed near the pr[...]

  • Page 8

    Introduction 8 For assistance, please visit http://www.panasonic.com/phonehel p For best performance Environment L Keep the prod uct away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed t[...]

  • Page 9

    Preparation For assistance, please visit http://www.panasonic.com/phonehelp 9 Preparatio n Symbols used in these operating instructions Display Example: Symbol Meaning { } : button name Example: { MENU/SET } , { SP-PHONE } The words in the brackets indicate bu tton names on the unit. Example: “ Ringer Type ” The words in quotations indicate th [...]

  • Page 10

    Preparation 10 For assistance, please visit http://www.panasonic.com/phonehel p Location of controls A Speaker B Line buttons a nd indicators C Speed dial (extension) buttons D Display E {*} (T ONE) F { FLASH } G { REDIAL/P AUSE } H { MUTE } MUTE indicator I { SP-PHONE } (Speakerphone) SP-PHONE indicator J { HEADSET } HEADSET indicator K { MENU/SET[...]

  • Page 11

    Preparation For assistance, please visit http://www.panasonic.com/phonehelp 11 P Headset jack Q V olume key ( {-} {+} ) R { INTERCOM } INTERCOM indicator S { TRANSFER } T { DND } (Do Not Disturb) DND indicator U MIC (Microphone) Cover Memory card: Remove the memory card and use it as a name index for speed dialer or extensions. KXT4100_OI.book Pag [...]

  • Page 12

    Preparation 12 For assistance, please visit http://www.panasonic.com/phonehel p Battery inst allation Install a 9 V Alkaline (6LR61) battery (sold separately) in the battery compartment. It works as emergency power during a power failure. The unit will work as a standard telephone, so that you can make or answer outside calls with the h andset. (Y [...]

  • Page 13

    Preparation For assistance, please visit http://www.panasonic.com/phonehelp 13 Setup This unit can be used in 3 positions. On the desk – Normal (without the wall moun ting adaptor) – With the wall mounting adaptor Y ou can att ach the wall mounting adaptor to slope this unit. On the wall See “W all mounting” on page 45 for details. L T o at[...]

  • Page 14

    Preparation 14 For assistance, please visit http://www.panasonic.com/phonehel p Connecting the hand set and AC adaptor I mpor t an t : L Use only the included Panasonic handset PQJXC0401Z. L Use only the included Panasonic AC adaptor PQL V210Z . N o t e: L The AC adaptor must remain connected at all times. (It is normal for the ad aptor to feel war[...]

  • Page 15

    Preparation For assistance, please visit http://www.panasonic.com/phonehelp 15 Connecting the telephone line cords A maximum of 16 system phones (KX-TS 4100/KX-TS4200/KX-TS430 0) can be connected in parallel. T o use the intercom, LINE1 must be connected at all extensions, and must be the same phone number. Connecting the unit s to indi vidual two-[...]

  • Page 16

    Preparation 16 For assistance, please visit http://www.panasonic.com/phonehel p Connecting 2 two-line telephone jacks DSL Internet connection and KX-TS41 00/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Pan asonic at 1-800-21 1-P ANA (1-800-21 1- 7262) for special wiring configurations . KXT4100_OI.book Pag e 16 Friday, S[...]

  • Page 17

    Preparation For assistance, please visit http://www.panasonic.com/phonehelp 17 Connecting four singl e-line telephone jacks For this conn ection, please purchase tw o Panasonic 2-lin e adaptors KX-J24 and two 2- wire telephone line cords (Order No. PQJA1007 5Z) (see “Additional/replaceme nt accessories” on page 5). *1 2-line adaptor merge s a 2[...]

  • Page 18

    Preparation 18 For assistance, please visit http://www.panasonic.com/phonehel p If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider) to the telephone line between the unit and the telephone li ne jack in the event of the following: – Noise is heard during conversations. Connecting 2 two-line telephone jacks F[...]

  • Page 19

    Preparation For assistance, please visit http://www.panasonic.com/phonehelp 19 Connecting four singl e-line telephone jacks For this connecti on, please purchase a Pa nasonic 2-line ad aptor KX-J24 and three 2- wire telephone line cords (Order No. PQJA1007 5Z) (see “Additional/replaceme nt accessories” on page 5). Example: DSL line is LINE2. *1[...]

  • Page 20

    Preparation 20 For assistance, please visit http://www.panasonic.com/phonehel p Setting up the line group If you have more than 2 system phone s (KX-TS4100/KX-TS42 00/ KX-TS4300) and use more than 4 lines in your system phones, you can set up the line grou p to work correctly with the units. T o program the lin e group, see “Line group” on page[...]

  • Page 21

    Preparation For assistance, please visit http://www.panasonic.com/phonehelp 21 Example: *1 This un it uses the LI NE1/2 (wit h 4-wire telep hone line cord ) and LINE3/ 4 (with 4-wire telephone line cord) jacks. *2 This unit uses the L INE1/2 (with 4- wi re telephone line co rd), LINE3/4 (with 2-wire telephone line cord), and LINE4 (with 2-wire tele[...]

  • Page 22

    Preparation 22 For assistance, please visit http://www.panasonic.com/phonehel p Connecting a communication device After connecting the telephone li ne cords to two-line telephone jacks, you can connect a communication device (computer , modem, fax, etc.) through this unit using th e LINE2 or LINE4 jacks. N o t e: L If the communication device is in[...]

  • Page 23

    Preparation For assistance, please visit http://www.panasonic.com/phonehelp 23 Setting the unit before use Display language Choose whether the display appears in English or S panish. The default setting is “ English ”. I mpor t an t : L Make sure that the unit is in standby mode. 1 Press { MENU/SET } . 2 Select “ Phone Setup ”, then press {[...]

  • Page 24

    Preparation 24 For assistance, please visit http://www.panasonic.com/phonehel p Date and time Set the correct date and ti me. I mpor t an t : L Make sure that the un it is in standby mode. 1 Press { MENU/SET } . 2 Select “ Phone Setup ”, then press { MENU/SET } . 3 Select “ Date & Time ”, then press { MENU/SET } . 4 Enter the current ye[...]

  • Page 25

    Making/Answer ing Calls For assistance, please visit http://www.panasonic.com/phonehelp 25 Making/An swering Cal ls Making calls Using the hand set 1 Lift the handset. L The prime line (see “Prime line” on page 42) is automatically selected and the line indicator lights. L The display shows the l ength of the call. 2 Dial the phon e number . L [...]

  • Page 26

    Making/A nswering C alls 26 For assistance, please visit http://www.panasonic.com/phonehel p Erasing a num ber in the redial lis t I mpor t an t : L Make sure that the un it is in standby mode. 1 Press { REDI AL/P AUSE } . 2 Press {V} or {^} to select the desired numbe r , then press { MENU/SET } . 3 Select “ Erase ”, then press { MENU/SET } . [...]

  • Page 27

    Making/Answer ing Calls For assistance, please visit http://www.panasonic.com/phonehelp 27 3 Select “ Ringer On/Off ”, then press { MENU/SET } . 4 Select the line you want to set, then press { MENU/SET } . 5 Select the desired setting, then press { MENU/SET } . 6 Press and hold { MENU/SET } to return to standby mode. N o t e: L T o return to th[...]

  • Page 28

    Making/A nswering C alls 28 For assistance, please visit http://www.panasonic.com/phonehel p Making/answering another out s ide call during a conversation If you hear bee ps during a conversation and another line indicator fl ashes rapidly , an incoming call is being received . Y ou can answer the 2nd call while holdi ng the 1st call. 1 Press { HOL[...]

  • Page 29

    Making/Answer ing Calls For assistance, please visit http://www.panasonic.com/phonehelp 29 T o release the ho ld Press the line button. L The other extension users can take the call by pressing their line buttons. N o t e: L If a call is kept on hold for more tha n 60 or 120 se conds, an al arm tone starts to sound (hold reminder). T o turn off the[...]

  • Page 30

    Making/A nswering C alls 30 For assistance, please visit http://www.panasonic.com/phonehel p Flash time The flash time depends on your telephone exchange or host PBX. Y ou can select the following flash time: 80 ms , 100 ms , 200 ms , 300 ms , 400 ms , 500 ms , 600 ms , and 700 ms . The default setting is “ 600 ms ”. I mpor t an t : L Make sure[...]

  • Page 31

    Speed Dialer For assistance, please visit http://www.panasonic.com/phonehelp 31 Speed Diale r S peed dialer Y ou can store up to 32 names and phone numbers in the speed dial buttons. (16 names and numb ers in upper memory locations, 16 names and numbers in lower memory locations.) Speed dial preference If you want to place speed dialer calls using [...]

  • Page 32

    Speed Dialer 32 For assistance, please visit http://www.panasonic.com/phonehel p 8 Enter (or edit) the name (max. 16 characters; see “Character table” on page 32). L T o erase the character , select “ Delete Char ”, then press { MENU/SET } . 9 Select “ Done ”, then press { MENU/SET } . L T o cancel, select “ Cancel ”, then press { M[...]

  • Page 33

    Speed Dialer For assistance, please visit http://www.panasonic.com/phonehelp 33 2 Press {V} or {^} to select the desired number , then press { MENU/SET } . 3 Select “ Copy To SPD ”, then press { MENU/SET } . 4 Press the speed dial button ( { 1 } to { 16 } ). OR Press { LOWER } , then press the speed dial butto n ( { 1 } to { 16 } ). 5 Enter the[...]

  • Page 34

    Speed Dialer 34 For assistance, please visit http://www.panasonic.com/phonehel p Calling someone with the speed dialer If speed dial preference is set to “ CO Call ” Press the desired speed dial button ( { 1 } to { 16 } ). OR Press { LOWER } , then press the desired speed dial button ( { 1 } to { 16 } ). If speed dial preference is set to “ I[...]

  • Page 35

    Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp 35 Multi-unit Ope ration Intercom/Paging A 2-way intercom can be set up between two extensions. Make sure that each extension has been a ssigned the number (“ 11 ” to “ 26 ”, see “Extension No.” on page 23) a nd is connected to the LINE1/2 and LINE3/4 t[...]

  • Page 36

    Multi-unit Operation 36 For assistance, please visit http://www.panasonic.com/phonehel p Paging a designated extension I mpor t an t : L T urn Do Not Disturb (DND) off at the destination extension (see “T urning Do Not Disturb (DND) on/off ” on page 27). 1 Press { INTERCOM } 2 times. L The INTERCOM indica tor lights. L The SP-PHONE indicator li[...]

  • Page 37

    Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp 37 Room monitor Y ou can monitor a room using the intercom feature. For example, you can monitor a baby from different areas of the house. T o use this feature, turn auto mute off at the destination extension . I mpor t an t : L T urn auto mute off at the destinati[...]

  • Page 38

    Multi-unit Operation 38 For assistance, please visit http://www.panasonic.com/phonehel p 3 After the paged extension answers, announce the transfer . 4 Press { TRANSFER } , then place the handset on the cradle. L If the transferred extension does not answer within 1 minute, the transferred call will ring at all extensions. N o t e: L Any extension [...]

  • Page 39

    Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp 39 Conference with an outside call and an intercom call While you are talking with an outside caller , one more extensi on can join the conversation and establish a conference call. 1 During an outside call, press { INTERCOM } to put the cal l on hold. 2 T o page a[...]

  • Page 40

    Programming 40 For assistance, please visit http://www.panasonic.com/phonehel p Programming Programmable settings Y ou can customize the unit by programming the following featu res. Make sure that the unit is in standby mode. N o t e: L In the following table, * shows the default setti ng. L T o return to the previous menu, press {<} . L Y ou ca[...]

  • Page 41

    Programming For assistance, please visit http://www.panasonic.com/phonehelp 41 Advanced Setup Sub-menu 1 Sub-menu 2 Setting Page Ringer On/Off Line1 Ringer On *, Off 26 Line2 Ringer On *, Off Line3 Ringer On *, Off Line4 Ringer On *, Off Ringer Type Line1 Ring Type Type-1 *, Type-2 , Type-3 , Type-4 27 Line2 Ring Type Type-1 *, Type-2 , Type-3 , Ty[...]

  • Page 42

    Programming 42 For assistance, please visit http://www.panasonic.com/phonehel p Programming the phone setup features Prime line If the selected line is ringing or all lines are idle, it has the hi ghest priority to b e picked up when you lift the handset or press { SP-PHONE } . I mpor t an t : L Make sure that the un it is in standby mode. 1 Press [...]

  • Page 43

    Programming For assistance, please visit http://www.panasonic.com/phonehelp 43 Programming the advanced setup features Line group Y ou can choose to leave LINE4 unconnected at particular extensions or to connect private lin es (constructing a line group) at particular extensions. T o set up the line group, see “Setting up the line group” on pag[...]

  • Page 44

    Useful Information 44 For assistance, please visit http://www.panasonic.com/phonehel p Useful I nformation Headset (optional) Sales and support information L T o order replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605- 1277. Connecting the optional headset to the unit Connecting a headse[...]

  • Page 45

    Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 45 W all mounting This unit can be mounted on a wall phone plate. 1 Pull down the handset hook until it locks, so the tab holds the handset . 2 Connect the AC adaptor , and dress the AC adaptor cord as shown. 3 Dress the telephone line cord as shown.T uck the telepho[...]

  • Page 46

    Useful Information 46 For assistance, please visit http://www.panasonic.com/phonehel p 4 Connect the telephone line cord. Mount the unit, then slide down. T o temporarily se t the handset down during a conversation, place it as shown here. KXT4100_OI.book Pag e 46 Friday, Septemb er 1, 2006 8:54 AM[...]

  • Page 47

    Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 47 Connecting a st andard telephone If the backup battery has been dischar ged duri ng a power failure, the unit will not work. If required, you can conne ct a standard telephone on LINE 2 or LINE 4 o f this unit using the Panas onic T -a daptor KX-J66. T o or der , [...]

  • Page 48

    Useful Information 48 For assistance, please visit http://www.panasonic.com/phonehel p Error messages If the unit detects a problem, one of the following messages is shown on the disp lay . Display message Cause/solution LOW BATT L No battery is installed. L The battery may need to be replaced with a ne w one (see “Battery replacement” on page [...]

  • Page 49

    Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 49 T roubleshooting General u se Problem Cause/solution The unit does not work. L Check the connections (page 14, 15, 16, 17). L Unplug the AC adaptor to reset the unit. Reconnect the adap tor and try again. The line indicators do not work properly . L Check the conn[...]

  • Page 50

    Useful Information 50 For assistance, please visit http://www.panasonic.com/phonehel p Programmable settings Making/answe ring calls, in tercom Problem Cause/solution Y ou cannot program function items, such as the dialing mode. L Programming is not possible while i n the talk or intercom mode. L Do not pause for over 30 seconds while programming. [...]

  • Page 51

    Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 51 FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If request[...]

  • Page 52

    Useful Information 52 For assistance, please visit http://www.panasonic.com/phonehel p This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and bri efly explain to the dispatcher the reason for the call. 2) Pe[...]

  • Page 53

    Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 53 S pecifications Note: L Design and specificatio ns are su bject to change without notice. L The illustrations in these instructions ma y vary slightly from the actual product. Operating environment 5 °C – 40 °C (41 °F – 104 °F) Dimensions (without wall mou[...]

  • Page 54

    Useful Information 54 For assistance, please visit http://www.panasonic.com/phonehel p Customer services KXT4100_OI.book Pag e 54 Friday, Septemb er 1, 2006 8:54 AM[...]

  • Page 55

    Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 55 ✄ Wa r r a n t y P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 P ANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, A ve. 65 de Infantería, Km. 9.5, Carolina,[...]

  • Page 56

    Useful Information 56 For assistance, please visit http://www.panasonic.com/phonehel p Limited W arranty Limits And Exclusions This Limited W arranty ONL Y COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited W arranty ALSO DOES NOT COVER damages which occurred in shipme[...]

  • Page 57

    Index For assistance, please visit http://www.panasonic.com/phonehelp 57 Index Index A Answering calls: 26 Auto mute: 36 B Battery Installation: 12 Life: 12 Replacement: 12 C Call privacy: 28 Call Waiting: 29 Conferen ce calls: 38 Connections Communication device: 22 Handset and AC adaptor: 14 Noise filter: 18, 19 Standard telephone: 47 Telephone l[...]

  • Page 58

    58 For assistance, please visit http://www.panasonic.com/phonehel p Notes KXT4100_OI.book Pag e 58 Friday, Septemb er 1, 2006 8:54 AM[...]

  • Page 59

    For assistance, please visit http://www.panasonic.com/phonehelp 59 Notes KXT4100_OI.book Pag e 59 Friday, Septemb er 1, 2006 8:54 AM[...]

  • Page 60

    If you need assistance with setup or operation 1 Visit our website: http://www .panasonic.com/phonehelp 2 Contact us via the web at: http://www .panasonic.com/contactinfo 3 Call us at: 1-800-21 1-P ANA (1-800-21 1-7262) TTY users (hearing or speech impaired users) can call 1-877-833-88 55. When you ship the product L Carefully pack your unit, prefe[...]