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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic VA-12020, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic VA-12020 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic VA-12020. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic VA-12020 should contain:
- informations concerning technical data of Panasonic VA-12020
- name of the manufacturer and a year of construction of the Panasonic VA-12020 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic VA-12020 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic VA-12020, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic VA-12020.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic VA-12020 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Instructions Operating Before operating this unit, please read these instructions completely. PanasoniC[...]
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Page 2
Thank you for purchasing the Panasonic Easa-Phone VA-309182411232, Key Telephone System. .: ‘, I * This system is equipped with the Hearing Aid device installed within the handset receiver. * Each outside (CO/PBX) line can be individually programmed for either tone dialing or rotary pulse dialing. - * All the keys on this unit are the non-lock ty[...]
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Page 3
TABLE OF CONTENTS Names and Function ...................................... 4 Symboles ................................................. 6 , OUTSIDE CALLS Making Calls Manual dial ............................... ; ........... 6 Redial ................................................ 7 Save dial .............................................. 8 One t[...]
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Page 4
. . . . . . Pause Function ........................................ Flash Function ......................................... Signal Conversion (from pulse to tone) ..................... Intercom Dial Tone Mute .............................. Speakerphone ......................................... Display ..............................................[...]
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Page 5
(VA-12022 key telephone with display) 1 Ringer volume control For adjusting incoming ringing tone. 2 Speaker volume control For adjusting voice level of intercom voice call and speakerphone receiving voice level. 3 Speaker For listening to ringing tone and voice. 4 Handset 5 Display Indicates the time and the number dialed. (VA-12022, 12022-B only)[...]
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Page 6
Names and Functions :. I. ‘I 22) (18)-f (Feature keys field) (24) -(26) (Direct station selection console for VA-824/l 232 system) 15 AUTO key For storing numbers and automatic dialing. 16 SAVE key Temporarily saves a telephone number during call. 17 MIC indicator This indicator lights up when MIC key is pressed, enabling you to answer an interco[...]
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Page 7
Symbols Lift handset Hang up the handset I, M Press line/FF key # fia Press the key indicated Press one-tuoch key Dial a number Speaking cl & On-fook conversation Press dial key * Press dial key i5t. . : .’ This is for dialing the telephone number on an outside line. Calls can be made either by lifting the handset or without lifting the hand[...]
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Page 8
1. Press any available line key * Listen for the outside dial tone from speaker. The line indicator will light up green. 2. Dial the telephone number 3. Speak or lift handset 4. Press ON/OFF key or hang up when the call is completed * The line indicator goes off. You can redial the last telephone number dialed simply by pressing the REDIAL key. A t[...]
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Page 9
You can temporarily save a telephone number at any time so that it can easily be dialed again later. A number of up to 16 digits can be saved. To save a number AUTO IEI 1. Press AUTO key while speaking + SAVE IEI To make a call 2. Press SAVE key * The telephone number of the party you are speaking to will be saved. 1. Press any available line key *[...]
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Page 10
5. Press HOLD key (if you wish to store another one-touch speed dial, repeat steps 2 to 5 for each case) 6. Press ON/OFF key * The ON/OFF indicator goes off. To make a call I, IEI I 1. Press any .available line key * Listen for the outside dial tone. The line indicator will light up green. 2. Press One-touch key * The telephone number stored on th[...]
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Page 11
With system speed dial you use a two digit address number instead of dialing the whole telephone number. You can use the address number for system speed dial on all system telephones. Up to 90 address numbers for system speed dial from 00 to 89 can be stored, and a telephone number can be stored even while the other telephones are being used. Telep[...]
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Page 12
1. I 2. Press any available line key * Listen for the outside dial tone. The line indicator will light up green. Press AUTO key To make a call Dial the address number (2 digits) from 00 to 89 * The telephone number stored in the address will- be dialed. Lift handset and speak when answered To erase a stored number (from extension 10 only) AUTO kzl [...]
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Page 13
The way calls are answered is different depending on whether or not a ringing tone is assigned to your telephone for incoming outside calls. To answer a call on a telephone which rings Simply lift handset or press ON/OFF key and speak If automatic answering has not programmed (system program);, ’ . press the line key (and then lift the handset). [...]
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Page 14
You can transfer an outside call to another extension. Transferrinq a call to another extension HOLE FE! 1. Press HOLD key to place the call on hold + * The line indector will blink green at the short inter-vals 2. Dial the desired extension number 3. When answered, indicate the number of the line being transferred 4. The transferee then presses th[...]
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Page 15
Three-party conference You can converse with three parties at the same time. Put the conversation initiated between two parties on hold and call the other outside number. Then by pressing CONF key when answered you can have a three-party conference. Conferences can involve two outside lines and one extension or one outside line and two extensions. [...]
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Page 16
[...]
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Page 17
This can be to telephones in all zones in the system. r3 lzl 1. Lift handset + * Listen for the intercom dial-tone. m 2. Press dial keys #OO + 3. Make your announcement into the mouthpiece of handset When answering a paging call, pick up the handset and press * key twice. (Note that if external speaker is connected, the paging both for all zone and[...]
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Page 18
:, You can answer an’ intercom call to your extension on another telephone. However, you cannot pick up a call for door box calls and for the telephone for which hands-free answer back is set. 1. Lift handset 2. Enter ** with dial key to answer the call You can respond to zone or all zone paging on any extension. 1. Lift handset 2. Enter * * with[...]
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Page 19
You can transfer an intercom call to another extension. When transferring, temporarily put the call on hold, dial the other extension and have a three-party conversation. Then when you hang up or press FLASH key you drop out of the conversation leaving the other two parties to continue. HOLD !a CONF a 1. Press HOLD key to put the call on hold * /NT[...]
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Page 20
ADDITIONAL FEATURES This system has various features for your added convenience. By system programming you can establish functions to suit your objectives. Please consult your dealer/installer about programming. By pressing dial key 9 you are connected with an available outside line automatically. When you use this feature you do not need to select[...]
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Page 21
Vacant line keys can be used to enable one touch access to system features. All features can be stored with the exception of the fjxed functions HOLD, FLASH, SAVE, REDIAL, CONF and ON/OFF. Up to 8 digits can be stored under edch keys. Note that even if “0” is stored, you cannot call the extension IO (operator call). Features are stored as follo[...]
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Page 22
Other features: f HOLD Kl + ON/OFF &!I 1. Press ON/OFF key 2. Press AUTO key 3. Press FF key 4. Press a number for the feature lntecom call Zone or all zone paging Door box Call pick-up Call forward Do-not-disturb Night transfer Alarm setting SMDR account number Door opener Intercom dial tone mute 5. Press HOLD key 6. Press ON/OFF key extension[...]
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Page 23
All incoming outside and intercom calls can be routed to set extension. This feature can be set for each telephone separately and while it is set the DNDKF indicator light up. Note that this indicator also lights up when the Do-Not-Disturb feature is set. Settinq 1. Press ON/OFF key * Listen for the intercom dial tone from speaker.-ON/OFF -. ’ in[...]
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Page 24
While this feature is set, the outside incoming ringing tone sounds on a predetermined telephone (by system programming) only. The setting and release operation are only possible on telephone specified in the system programming. During the time this feature set, INT indicators of the specific telephone flash. Releasing is done in the same way as se[...]
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Page 25
Pressing a one-touch key allows you quick access to a system feature. For example the one-touch keys can be employed for features which are frequently used, such as extension numbers, door be stored under each key. As with the storing operation, if new contents are set Storing box call numbers and paging numbers up to 16 digits can a new feature is[...]
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Page 26
: One-touch operation 1. Lift handset or press ON/OFF key * Listen for the inter&m dial tone. 2. Press One-touch key To erase stored number 1. Press ON/OFF key * Listen for the intercom dial tone from speaker. 2. Press AUTO key HOLD El 3. Press One-touch key you wish to erase 4. Press HOLD key 5. Press ON/OFF key 25[...]
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Page 27
Using the REDIAL key a pause can be inserted in the dialing sequence. The pause time can be system programmed to 2 or 3 seconds. For example, a pause can be inserted between, MCI or Sprint access number 123-4567 and telephone number 201-392- 4382 and stored for speed dialing or on a one-touch key as follows. Storinq Access No. Pause Phone No. One-t[...]
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Page 28
HOLE K!l f ON/OR Ea 9. Press the telephone number 201-392-4382 for storing 10. Press HOLD key 11. Press ON/OFF key * ON/OFF indicator will go off. When dialinq 1. Press any available line key 2. Press the address number or One-touch key where the access number is stored (e.g. one-touch key 1) 3. Press the address number or One-touch key where your [...]
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Page 29
By pressing FLASH key, you can terminate an outside or intercom call. Having terminated an outside call, you are once again automatically connected to an outside line. If you wish to make a call immediately after another, without replacing handset press FLASH key and dial. When you want to answer a call waiting which rings, press FLASH key. .i Even[...]
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Page 30
I You can talk hands-free through the built-in microphone and speaker. Before speaking make sure that microphone indicator is lighting. If it does not, press MIC key. For muting the microphone, press MIC key while talking. You can adjust the speaker sound with the speaker volume control. Pressing the MIC key, during conversation, enable to mute you[...]
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Page 31
When you are not using the telephone, the display indicates the time. When you are making a call, it shows the telephone number you are dialing. During a call it indicates the length of time for the conversation. In addition, alarm setting or a stored number can be shown on the. display for confirmation. The display shows a number of up to 12 digit[...]
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Page 32
Settinq alarm An alarm sounds from the telephone at the desieard time. The alarm is stopped simply by lifting the handset. Once the alarm has sounded, the alarm setting is automatically released. Example : Setting for noon 1. Press ON/OFF key 2. Press dial keys #4 3. Enter hour (1 2) from 01 to 12 4. Enter minutes (0 0) from 00 to 59 5. Enter am or[...]
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Page 33
Dial number display When making an outside or intercom call, the telephone number dialed is displayed. Also, when a call is made from another extension, that extension number is displayed. For example, telephone number 03-123-4567 is shown on the display as I I 031234567 Display during call The time which has elapsed for an outside call is displaye[...]
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Page 34
Other cases :. .- ; ;; 1. Press ON/OFF key 2. Press REDIAL key 3. Press desired function key or number * The’stored number will appear on the display. ’ One-touch speed dial: One-touch key Flexible feature number : FF key Save dial number: SAVE key Redial number: REDIAL key Call forward number: #3 Alarm setting time: #4 Your extension number: 1[...]
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Page 35
i 1 OPTIONAL EQUIPMENT This system can be more conveniently used by installing optional equipment You can page through external paging amplifier (if connected). External paging is also heard from the speakers of the telephones belonging to the paging zone-3 if they have been designated by system program. 1. Lift handset 2. Press dial keys #03 3. Ma[...]
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Page 36
You can control the door opener terminal (if connected) from your telephone. Up to two devices can be attached. The control numbers are 78 for opener 1 and 79 for opener 2. This operation is possible even when you are talking with a door box. To release door lock 1. Lift handset or press ON/OFF key 2. Press opener control number 78 or 79 to release[...]
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Page 37
You can install a printer, for recording information about outside calls. When you finish a call, the date and time of the call, your party’s telephone number, the line used and other recorded information are output. Account numbers of up to 10 digits can be used. As an example of use, if you set an account number for each customer, you can ‘bi[...]
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Page 38
On the DSS there is a key for each extension to enable direct contact. In addition, the status of each extension is shown with a lamp indicator. (VA-1232:Maximum of 4 units.) To transfer an outside call to an extension - Answer the call 2. CONF F!l 3. Press CONF key when answered 4. Hang up Press the station key for the transferee * The outside cal[...]
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Page 39
Up to 4 single line telephones can be connected to this system. In case of a power failure, the single line telephones only can be used. To make a call For automatic line selection, see page 19 concerning ‘Automatic Outside Line Selection. 1. Lift handset * You will bear the intercom dial tone from handset 2. Press 9 for automatic line selection,[...]
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Page 40
Telephone Direct station selection console Door box Power failure unit Power consumption Dimensions (Inch) (Heigh x Width x Depth), Weight (Pound) -- VA-30920 6.7.x 2.4 x 8.5 2.0 VA-l 2020: - 6.7x2.4x8.5 2.0 VA-12021: 6.7 x 2.4 x 815 2.2 VA-12022(B): 6.7 x 2.4 x 8.5 2.2 VA-82430: 3.7 x 2.4 x 8.5 0.9 VA-2086 1: 3.4x6.9x 1.1 _ 07’ VA-309651 9.4 x 4[...]
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Page 41
21 44 67 22 45 68 40[...]
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Page 42
m Receiving and Following Th?@i% ‘cr ‘-‘*- - m Storing and Setting (Only extension assigned by system program) (Outside telephone number dialed is stored for later use) (Extension 10 only) :‘,’ Flexible feature key (Hour 00-12) (Minute 00-59) (For A.M.) (For P.M.) (Phone No. or any feature Nos.) I Confirmation of Stored Nufrtbers r Redial[...]
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Page 43
Ringer volume Adjust incoming ring tone. :::::::- fr ee Adjust voice level for intercom csll/ / 11 Press El one-touch key .- ress CONF (Making an outside call) (When you using the line, just press REDIAL) (Saved telephone number is dialed) (Line No. for callins or picking UP held line) 1 WA-824NA-1232 system only) 1 (Account No.) (Phone No.) I[...]