Panasonic WJ-ND400 manual

Before attempting to connect or operate th is product, please read these in structions carefully and save this manual fo r future use. Netw ork Disk Recor der Operating Instructions Model No . WJ-ND400 1 2 3 4 5 6 7 8 9[...]

2 Preface Contents Preface Preface .... ................ ................ ............. ................ ................ ............. ................ ............. ................ ................. .. 5 About thes e Operating Instruction s ................ ............. ................ ................ ............. ................ ..........[...]

Contents 3 Operation s during an event ........ ................. ............ ................. ................ ............. ................ .. ........... ............. 34 Canceling ala rm action ......... ................. ................ ................ ............. ................ ................ .. .............. ....... 34 Suspend al[...]

Contents 4 Troubleshooting .............. ................................ ................. ................ ................. ................ .... 60 Problems ........... ................ ............. ................ ................ ............. ................ ................ .. ........... ............. .......... 60 Message di splay ...[...]

5 The Network Disk Recorder (WJ- ND400) is for recording image s and audio from netw ork surveilla nce cameras to a hard disk (hereaf ter HDD). It is possible to connect up to 64 cameras over a network. Also, it is possible to access and operate t he recorder via a network from the web brow ser o n a computer (hereafter PC). A maxi mum of 16 PCs ca[...]

6 It is recommended to operate this unit using a PC that meets the following system requirements. *M i c r o s o f t ® Internet Explorer ® 6.0 SP2 is required when using Microsoft ® Windows ® XP Professional SP2 or Microsoft ® Windows ® XP Home Edition SP2. • Adobe and Reader are e ither registered tr ademarks or trademarks of Adobe Systems[...]

7 Restrictions when operating MPEG-4 images There are following re strictions when "MPEG-4" is selected for the image compression method on the setup menu. ("NW camera" under "Camera") 1. When displaying live images (1) Black screen may be displayed for the first few seconds (*) when the following operations are perfor[...]

8 About operating windows Operate the recorder from a web browser on a PC. 1 Start the PC. 2 Launch the we b browser. 3 Enter the URL or IP address set for the record er into the address box and press the [Enter] key. The authentication window is displayed. • If [User authentication] is [Off], the authentication window does not open (refer to the[...]

About operating windows 9 5 Click the buttons an d tabs to set up operati ons. Note: • The first time the recorder's top page is displayed on a PC the wizard for installing ActiveX, which must be installed to view images, is displayed. Follow the on-screen instructions. • If WJ-ND200/WJ-ND300 ActiveX is already installed, dele te WebVideo [...]

About operating windows 10 (1) [Control] button ( page 11) Performs operations such as searching for recorded images. You can also perform the functions of the camera picture switcher such as changing the di splay of camera live pictures to multiscreen or sequential display. (2) [Cam. select] but ton (page 12) The switcher functions such as switchi[...]

About operating windows 11 The following operation panel appears when yo u click the [Control] button. (1) [Multis creen select] box Displays multiple images from up to 4 cameras at the same time. Switches between the four screen s with each clicking the button following the preset camera combination (refer to the Setup Instructions (PDF file)). (2[...]

About operating windows 12 Note: • The rec event list is displayed when the [Refresh] button is pressed, or when searchi ng (page 24, page 25) or when selecting an area (page 26). • The [All list] button is disabl ed during playback. Stop playback and then do the search operation. • When there are many cameras, the recording start time may va[...]

About operating windows 13 The following operation panel appear s w hen you click the [Setup] button. Refer to the Setup Instructions (PDF file) for mor e information. (1) [Quick] button Displays a menu with the mi nimum settings necessary to operate the recorder. (2) [Basic] butt on Displays a menu for system and date/time settings necessary for b[...]

About operating windows 14 (1) Displays the status of live and playba ck images. (2) [REC] indicator Displays the recording status. (3) Display the fol lowing statuses. (4) Information abou t the events and errors is displayed. "Alarm suspend [ALARM SUSPEND]" button "Alarm [ALM]" bu tton "Error [ERR]" button Note: • [...]

About operating windows 15 (1) Displa ys the time an d date for the do wnload start point/ending point . (page 42) (2) [Go to date] b utton Used to playback images from a specified time an d date. (page 22). (3) [Go to last] bu tton Skips to the latest recorded image on the displayed ca mera channel and starts playback. (1) [REW] button Plays recor[...]

About operating windows 16 Note: • The operations are as follow s when the image for playback is an MPEG-4 image. Date/Time Search : Playback may start a few seconds before or after the specified time. Reverse Playback : Not all recorded images are displayed. Reverse playback is performed at the refresh rate set for the camera at the time of reco[...]

About operating windows 17 The camera can be controlled (pan/tilt, zoom, focus, brig htness, preset, auto mode) w hen the live image is from a camera that can pan and tilt. Some camera operations cannot be done depending on the type of camera connecte d. (1) [Zoom] box Click [-] or [+] to adjust t he zoom. Click [x1] to return the zoom to normal. ([...]

1 8 Recording and p laying images Recording images and audio You can set the recorder for manual recording of images and audio. Check with your system adminis trator about the manual recording settings. 1 Click the [HDD] tab. 2 Click the [Up] butt on in the [Rec] box. Click the [Up] button until the [Recording] and [Recording stop] button are displ[...]

19 Playback Play back recorded images. There are three ways to play recorded imag es, specify a time and date, specify search cond itions, or select a disk. 1 Click the [HDD] tab. 2 Click the [PLAY] button . Plays recorded images. "Playback op eration [Step 1]" is displayed in the status display area. Playback will start from the fini sh [...]

Playback 20 Operations during playback Function Button Operation Playback/reverse playback • Plays recorded images. • Plays recorded images in reverse. Note: • Clicking the [Play] or [Reverse play ] button while recording at a low rate may not play the images being reco rded either forward or reverse. Stop • Clicking during playback stops p[...]

Playback 21 Playback on a multiscreen • Images being played back are displayed on a split screen (4-screen). • Displays multiple images from up to 4 cameras at the same time. Each time the button is clicked, the 4 screens change. Refer to the Setup Instructions (PDF file) for info rmation abou t camera group settings. • To return to a single [...]

Playback 22 Playback images from a designat ed time and date. You can also playback while recording. 1 Click the [Cam. select] button. The camera list is displayed in the [Cam. select] box. 2 Click the camera channel you want to play back. 3 Click the [Go to date] button on Playback Point Operation area. This displays the [Go to date] window. 4 Cli[...]

Playback 23 Note: • The rec event list is displayed when the [Refresh] button is pressed, or when searching (page 24, page 25) or when selecting an area (page 26). • The [All list] button is disabl ed during playback. Stop playback and then do the search operation. • When there are many cameras, the recording start time may vary for each chan[...]

Playback 24 1 Click the [Control] b utton. 2 Click the [Search] button in the [Search] box. This will display the [Sel ect search method] window. 3 Click the [Rec event search] butto n. This displays the [Rec event search] wind ow. 4 Conditions for filt ering. • Time & date Filter by time and date. Click the [V] button and sele ct the startin[...]

Playback 25 Search for images with motion on a specific time an d date from images recorded by cameras that support VMD search and view them in a list. Select and playback images of a specified time and date from the results list. 1 Click the [Control] b utton. 2 Select the camera showing the live image you want to search for or playback. 3 Click t[...]

Playback 26 Note: • When doing a VMD search in the multiple image screen, the upper-left image is searched. • If you do a VMD search during sequence operations, the sequence operation stops. Playback camera images saved in t he Normal recording area, Event recording area, and Copy area on the HDDs. 1 Click the [Control] b utton. 2 Click the [Se[...]

27 Screen ope rations Live images Live images from a camera are displayed on a web browser. The live images from the cameras can be displayed on a web browser in one or multiscreen. Images can also be automatically displayed in a sequence. 1 Click the [Cam. select] button. The camera list is displayed in the [Cam. select] box. Note: • About Selec[...]

Live images 2 8 * This operation is only availabl e w hen 1 screen is displayed. Useful functions whil e images are displayed Function Name Button Operation Electronic zoom * • Enlarges live images. Clicking the button in the [El-zoom] box while one screen is being displayed enlarges the image. [x1] button: Digitally zooms image by 1x. [x2] butto[...]

Live images 29 The following camera operations are available when live images from a camera with the pan and tilt function are displayed on a single screen. Operations may not be possib le depending on the model of the connected camera. Pan & tilt operations Adjust the camera image's horizontal and vertical position. 1 Click the [CAM] tab.[...]

Live images 30 Registration of a camera direction on the preset position. The current camera direction can be registered on the specified preset position. Registered preset positions can be used with a camera supporting the preset position function. 1 Click the [CAM] tab. 2 Perform the camera's pan and tilt operation t o move the camera to the[...]

Live images 31 Images from cameras will be displayed on a 4-screen. 1 Click the [Cam. select] button. 2 Click the [Multiscreen select] button. Images from cameras will be displayed on a 4-screen. • Switch between the preset 4-screen camera combinations with each click of the [Multi screen select] button (refer to the Setup Instructions (PDF file)[...]

Live images 32 Note: • If you perform VMD search (page 25), 1-screen (page 2 7), or 4- screen (page 25) during seq uence operations, the sequence operation will stop. • When an image in the sequence cannot be displayed, the image for the next step is displayed. (MPEG-4 image is also unavailable to display. It will be skipped automa tically.) ?[...]

33 Managing Event The recorder's alarm action starts accordi ng to the settings when an event occurs. T he event functio n includes, terminal alarms , command alarms, and site alarms. Refer to the Setup Instructi ons (PDF file) for information about event fun ctions. About Events Event action will be performed when some events occur. Events in[...]

Event 34 When an event occurs and is recognized by the recorder, alarm action starts according to the settings. Refer to page 33 for info rmation about alarm action. Note: • When an event occurred and the corresponding camera's compression method is "MPEG-4", event recording may start from a poin t several seconds after the event o[...]

Event 35 When an error occurred, the unit will be in the error status. To release the unit from the e rror status, do the following. 1 When an error occurred, the [ERR] button will be displayed in the status display area. 2 Click the [ERR] butto n. The unit will be released from the error status. Note: • Depending on the error, the ERROR indicato[...]

36 Preventing illegal operations You can lock the buttons on the front panel of t he recorder to prevent them from being operated. 1 Press the arrow buttons (up or down) on the front panel. Continue to press it until [Keylock Mode] is displayed. 2 Press the [SET] button. [Keylock Enabled] is disp layed and Key Lock is set. 1 Press the arrow buttons[...]

37 Checking logs You can check logs of malfunctions, access, event s (time/date, description) , and network malfunctions. You can view a listing of the errors that have occurred on the recorder. 1 Click the [Control] b utton. 2 Click the [Error log] butt on in the [Log] box. Errors that have occurred on the recorder are shown in a list (Error Logs)[...]

Checking logs 3 8 You can view the Event log (when events occurred and a description) in a list. For information about events, refer to page 33. 1 Click the [Control] b utton. 2 Click the [Event log] b utton in the [Log] b ox. Event logs are shown in a list on the rec event list. About Event logs 3 Click the [List] but ton. The event log list close[...]

39 Copying recorded images Images recorded to a disk can be selected and copied to an are a on a HDD. We recommend backing up important data in ca se of HD D malfunction or unexpected accident. You can copy images recorded in the Normal reco rding area/Event recording area to the Copy ar ea while live images are being displayed and while recorded i[...]

Copying recorded images 40 You can playback copied images. 1 Click the [Control] b utton. 2 Click the [Area select] button in the [Search] box. This will display the [Area select] screen. 3 Select the [Copy area] check box. 4 Click the [OK] butt on. Logs (when copied and a descripti on) of copied images are shown in a list in the rec event list. 5 [...]

41 Deleting images You can manually delete images and audio recorded on the N ormal recording area, Event recording area and Copy area of the recorder's HDD. By setting a time and date, the images recorded the day before the set time and date will be subject to deletion. 1 Click the [Setup] button and th en click [Maintenance]. 2 On the sub-me[...]

42 Downloading images You can download images to the PC by setting the start and end time and date for download of images being played back. Downloaded images are saved as image data files (file name.n3r) and audio data file (file name.n3a). Refer to page 44 for information on playing back downloaded images. 1 Click the [HDD] tab. 2 Enter the playb[...]

Downloading images 43 When you download an image for playback, image data (file name.n3r), and audio data (file name.n3a) are downloaded. Using the viewer software available fo r download from the recorder, you can playback, save, and print downloaded data. 1 Click the [HDD] tab. 2 Click the [Viewer] butt on in the [Downlo ad (TO PC)] box. The [Fil[...]

Downloading images 44 4 Select [Anyone who uses this computer (all u sers)] and then click the [Next >] b utton. The wizard is rea dy to install. 5 Click the [Install] but ton. When the installation is successfully completed, the following window will be displayed. 6 Click the [Finish] bu tton. Installation of the viewer software is complete. In[...]

Downloading images 45 3 Select the downloaded im age data (file name.n3r). • You can select multiple files while pressing either the [Ctrl] or [Shift] keys. A maximum of 32 files can be selected. • When you play audio data, put both image data (file name.n3r) and audio data (file name.n3a) in the same folder. 4 Click the [Open] bu tton. This di[...]

Downloading images 46 You can pause playback and print im ages displayed on screen with the viewer software. 1 Play back an image with the viewer software. 2 Click the [PAUSE] button when the image you want to print is displayed. 3 Click the [PRINT] butt on. • When printing n3r file images, the time and date at the paused location is printed. Dur[...]

47 Transmitting data You can transmit camera images to the FTP server. You can either use image transmission by peri odic timer [Image transmission by periodic timer] to transmit images periodically to the FTP server or an alarm [Image transmission by alar m] to se nd camera images to the FTP server during an event. It is necessary to perform the s[...]

4 8 Checking system/disk information For checking information about the HDDs and the recorder system. Displays software and hardware versions, MAC address, serial number, internal temperature, and Extension unit software version information. 1 Click the [Setup] but ton. 2 Click the [Maintenance] button and then click [Product information]. You can [...]

49 Attachments About mail notification The main unit's address appears in the alarm mail as shown below. Contents of the alarm mail The following mail will be sent to notify of a trouble oc currence to a registered addres s when the trouble occurs. ND400 (192.16 8 .0.250) STATUS REPORT. DATE: 1-JAN-200 8 12:00:00 GMT+0:00 STATUS: The descripti[...]

About mail notification 50 RAID5 recovery failure : Recorder: MAIN RAID5 RECOVERY FAILURE Extension unit: EXTx RAID5 RECOVERY FAILURE x is unit number. RAID6 recovery failure : Recorder: MAIN RAID6 RECOVERY FAILURE Extension unit: EXTx RAID6 RECOVERY FAILURE x is unit number. Fan trouble : Recorder: MAIN FANy ERROR Extension unit: EXTx FANy ERROR x[...]

About mail notification 51 *1 HDD capacity warning A warning mail with the <except FULL> content will be sent when the availab le disk space becomes less than the set value for "H DD capacity warning" of "Disk" of the " Mai ntenance" menu. After a warning mail is sent, a warning mail with the <except FULL> [...]

52 Error log The followings are the descriptions about the c ontents of the error lo g and the network error log. About the error log Description of error Error log Netw ork log LCD Output from connector Power outage detection POWER LOSS − ERR POWER FAILURE Power outage recovery completion output Recover from a p ower outage POWER RECOVERED −?[...]

Error log 53 Single mode format failure Recorder: MAIN-d SINGLE FORMAT ERROR − Recorder: MAIN-d ERR HDD FORMAT FAIL HDD error output Extension unit: EXTu-d SINGLE FORMAT ERROR Extension unit: EXTu-d ERR HDD FORMAT FAIL RAID5 format failure Recorder: MAIN RAID5 FORMAT ERROR − Recorder: MAIN ERR HDD FORMAT FAIL HDD error output Extension unit: EX[...]

Error log 54 HDD SKIP warning *3 Recorder: MAIN-d HDD SKIP −− − Extension unit: EXTu-d HDD SKIP Remove HDD auto links (per HDD) Recorder: MAIN-d LOGICALLY REMOVED − Recorder: MAIN-d ERR HDD REMOVE ERROR HDD error output Extension unit: EXTu-d LOGICALLY REMOVED Extension unit: EXTu-d ERR HDD REMOVE ERROR Remove HDD auto links (per Unit) Reco[...]

Error log 55 Copy area available capacity warning (FULL) COPY-HDD FULL − AREA ERR COPY-HDD FULL Available disk space warning output Copy error NO DATA COPY −− − Network link error − NETWORK LINK ERROR NW ERR NW LINK ERROR Network error output Network camera error detec tion CAM cc COMMUNICATION ERROR − NW ERR CAMERA cc ERROR Camera erro[...]

Error log 56 FTP log-in failure − <FTP>LOGIN_FAULT − Network error output FTP log-out failure − <FTP>LOGOUT_FAULT − Network error output Other error for FTP − <FTP>OTHER_ERR − Network error output DDNS IP address update − <DDNS>IP_ADD_UPDA TE_OK −− No response from the DDNS server − <DDNS>SVR_ERR ?[...]

Error log 57 *1 HDD remove error is an error that occu rs when the hard disk drive is removed wi thout pressing the respective USE button . *2 In the RAID 5 mode or the RAID6 mode, only "Error log" is di splayed, but neither "Indication on the LCD" nor "Output from the connector on the rear panel" is displayed. *3 &quo[...]

5 8 Error operations Do the following when the error log is displayed. Contact the dealer when an unlisted error occurred. About the error operations Error log display LCD Description of err or Remedy MAIN-d WRITE ERR (EXTu-d WRITE ERR) Failed to read or write data to the HDD. The HDD may have malfunctioned. If this error occurs frequently, contact[...]

Error operations 59 *1 The HDD should be replaced by the qualif ied service person nel or system installers . Contact the dealer to replace the HDD. The (message) is displayed when an error occurs with the ext ension unit (WJ-HDE400). NETWORK LI NK ERROR NW ERR NW LINK ERROR PORTp ERR, NW link error Check the network connection. CAM cc SD ERR NW ER[...]

60 Troubleshooting Before requesting service, check the following items. Contact y our dealer if the prob lem does not appear he re, if the problem i s not resolved by these remedies, or if you have any ques tions about set tings and installation. Problems Problem Check item/remedy Page Cannot access from browser Check if the 10BASE-T, 100BASE-TX ,[...]

Troubleshooting 61 SD memory data is not displayed on rec event list Data on SD memory cannot be played from a normal rec event list or from date search. Filter the rec event list by using [SD memory] of the rec event search and then select rec event list to play images. − The recorded time on the SD memory data is the time set for the camera whe[...]

Troubleshooting 62 Audio is not recorded Audio is not be played correctly Is "Mic input" selected for "Audio mode" o n the setup menu of the network camera? Setup Instructions (PDF file) Is "32 kbps" selected for "Audio bit rate" on the setup menu of the network camera? Check the settings of the camera. Setup[...]

Troubleshooting 63 • Refresh of live images is unstable • Browser disconnection occurs • Network performance is poor • Downloaded image is not displayed correctly • The image is not displayed, recorded, or played back correctly. If the cameras use different compression formats, the performance may be poor (image update is unstable). − T[...]

Troubleshooting 64 The following problems may occur depending on the operating environm ent. If these problems occur, use the appropriate remedy to solve it. T he following remedies do not affect other applications or security. The "Information bar" used in the followi ng problems and remedies indicates the me ssage bar that appears u nde[...]

65 Glossary This manual uses the following words. ActiveX Control A software module developed by Microsoft. It is used to a dd functions, downloaded from a web server via the Internet or an Intranet, to Internet Explorer. The record er uses it to display video. Bit rate Indicates how many bits of data c an be processed or transmitted in a unit of t[...]

Glossary 66 IP Masquerading A technology for sharing a single global address between two or more PCs. Allows simultaneous connection of multiple machines to 1 global address to dy namically convert NAT and different TCP/UDP port numbers. IP address The identification number as signed to PCs connected via IP networks such as the Internet or an Intra[...]

Glossary 67 Resolution Indicates the smoothness of the image quality and the size of the images recorded from the camera. Indicates the number of dots used in the image displayed on the screen. A horizontal resolution of 720 dots and a vertical resolution of 4 8 0 dots is expressed as 720- 4 8 0. Router Placed in between different networks, a route[...]

6 8 Index 1-screen ......... .......... ............. ............. ........... ............. ............. ........... ........... 27 4-screen ......... .......... ............. ............. ........... ............. ............. ........... ........... 31 A Access log ........... .......... ............. .............. .......... ............. [...]

For U.S., Canadian and Puerto Rican fie lds: Panasonic System So lu tions Company , Unit Company of P anasonic C o r poration of Nor th Amer ica www .panasonic.com/b usiness/ F or customer suppor t, call 1. 8 00.52 8 .6747 Three P anasonic Wa y 2H-2, Secaucus, N ew Jerse y 07094 Pa nasonic Canada Inc. 5770 Ambler Driv e, Mississauga, Ontario, L4W 2[...]

Before attempting to connect or operate this p roduct, please read these in structions carefully and save this manual for future use. Netw ork Disk Recor der Installation Guide Model No . WJ-ND400 1 2 3 4 5 6 7 8 9 ND400_Basic.book 1 ページ ２００ ８年７月１０ 日　木曜日　午 前１０時５０ 分[...]

2 Preface The lightning flash with arrowhead symbol, within an eq u ilateral triangle, is intended to alert the u ser to the presence of u nins u lated "dangero u s v oltage" within the prod u ct's enclos u re that may be of s u fficient magni- t u de to constit u te a risk of electric shock to persons. CAUTIO N CAUTION: Before attem[...]

3 Model N o. Serial N o. For U.S.A. For U.S.A. For Canada The model n u mber and serial n u mber of this prod u ct may be fo u nd in the u nit. Yo u sho u ld note the model n u mber and serial n u mber of this u nit in the space pro v ided and retain this book as a permanent record of yo u r p u rchase to aid identifi- cation in the e v ent of thef[...]

4 ND400_Basic.book 4 ページ ２００ ８年７月１０ 日　木曜日　午 前１０時５０ 分[...]

5 Contents Preface Preface ....... ............. ................ ................ ............. ................ ................. ............ ............. ................ ................. .. 7 A b out these Operating I nstructions ... ................ ............. ................ ................ ............. ................ .............[...]

Contents 6 About Connectors ........ ................. ................ .......................................... ............................ .. 32 Using the Ala rm/Control connector ................... ................ ............. ................ ................ ............. . ................... 32 Pin Assignments ...... ................. [...]

7 The Net w ork Disk Recorder ( W J-ND400) is for recording images and aud io from net w ork surveillance camera s to a hard disk (hereafter HDD). It is possi b le to connect up to 64 cameras over a net w ork. Also, it is possi b le to access and operate the recorder via a net w ork from the w e b b ro w ser on a computer (hereafter PC). A maximum [...]

8 It is recommended to operate this unit using a PC that meets the follo w ing system re q uirements. *M i c r o s o f t ® Internet Explorer ® 6.0 SP2 is re q uired w hen using Microsoft ® W in do w s ® XP Professional SP2 or Microsoft ® W indo w s ® XP Home Edition SP2. •A d o b e Reader is a trademark or registered trademark of Ado b e Sy[...]

9 z Refer all work related to the installation of th is product to qualified service personnel or system installers. z Do not operate the unit beyond their its specified temperature, humidity, or power source ratin g s. Use the unit at temperatures b et w een +5 ºC - +45 ºC {41 ºF - 113 ºF} and w here the humidity is b et w een 5 % - 90 %. The [...]

10 z Indication label Refer to the indication la b el placed on the surface of the unit as to the indications of e q uipment classification an d po w er source, etc. z Handle the unit with care. Do not strike or shake, as this may damage the unit. z Do not strike or g ive a stron g shock to the unit. It may cause damage or allo w w ater to enter th[...]

11 Major Operatin g Controls and Their Functions (1) Error indicator [ERROR] Blinks w hen errors or pro b lems w ith the record er ' s operation occur. (2) Alarm indicator [ALARM] Refer to the Operating Instructions (PDF file) for more information a b out alarms. (3) Alarm su spension i ndicator [ALARM SUSPEND] Refer to the Operating Instructi[...]

Major Operatin g Controls and Their Functions 12 HDD status indicator ( left side) Sho w s the operating status of the HDDs. (7) Key hole Use to open and close the front cover. Keep the key in a safe place. (8) Maintenance port Use for service w hen connected directly to a PC. Normally, it is not used. Note: • Use a straight ca b le to connect a [...]

Major Operatin g Controls and Their Functions 13 (1) USE button [USE] Used w hen adding or replacing an HDD or changing the operating mode of the HDD. (2) HDD unit HDD in special canister. Add and replace HDDs b y using the LCD on the front pan el. Refer to page 45 for details. Contact yo ur dealer for information on purchasi ng and replacing HDDs.[...]

Major Operatin g Controls and Their Functions 14 (5) HDD bay slots Up to 9 HDD can b e installed (one HDD unit is installed at t he factory). Note: • Limiting factors for the RAID5/RAID6 mod e. (6) RAID mode switch [RAID] S w itches the HDD operational mode (Single, RAID5, or RAID6). The settings b ecome effective after setting the HDD operation [...]

Major Operatin g Controls and Their Functions 15 (1) Han dle for Mainte nance Loosen the 5 scre w s indicated b y the triangles and grip these handles to pull off the panel w hen replacing the fan or doing other maintenance w ork. (2) Alarm/Contro l connector [ALARM/ CONTROL], D-Sub 25 pin Use to connect alarm devices ( b uzzers or indicators), ext[...]

16 Description o f Functions Outline of Functions The recorder can record high-defin ition images (mega pixel camera images) in SXGA (12 8 0 x 960) JPEG four times that of the existing V GA (640 x 4 8 0). This makes it possi b le to record a w ide angle of vie w and to zoom in w itho ut fuzziness to check things. You can install up to 9 HDDs to rec[...]

Outline of Functions 17 The RAID function makes it possi b le to improve the HDD ' s tolerance to errors. This product is e q uipped w ith the RAID6 mode that can recover image data w hen t w o HDDs fail, in addition to the RAID5 mode that can recover image data (RAID6 has t w o sets of error correcting code data). This prevents loss of record[...]

Outline of Functions 1 8 High through put is achieved b y separating the camera port and the client PC port. In addition to ac q uiring extremely sta b le images, you can connect a maximum of 64 cameras and 16 clie nt PCs, depending on your net w ork. Recordin g Camera images from net w ork cameras are recorded on the recorder. One Net w ork Disk R[...]

Outline of Functions 19 Event operat ions include the followin g . • Start recording images Recording is done according to the recordin g duration and rate settings on the settings menu. The images from a camera b efore an event occurs can b e recorded and linked to the event (pre- record event). • Display alarm messages A pop-up screen appears[...]

Outline of Functions 20 The recorder and cameras connected to it can b e operated from a PC on the net w ork. Enabled functions W hen monitoring images from a camera w ith pan and tilt function. The recorder has t w o net w ork security functions. Limit access wi th user authenticatio n/host authenti cation Turn on the user and host authentication [...]

Outline of Functions 21 If the connection w ith the camera is b roken w ithin the time set in the program in the recorder, images are recorded on the SD memory card in the camera. Recordin g Rate Settin g SD memory recording can only b e set w hen the camera supports it and the compression format is set to M-JPEG. The recording rate for SD me mory [...]

22 Installation an d Setup Gettin g Started The procedure to start operations is sho w n b elo w . Setup Procedure 1 Rack Mountin g Mount the recorder into the rack (page 23). Go to step 2 if you are not using a rack. 2 Connections Connect the recorder to the various devices (page 25). 3 Power On Turn on the recorder (page 39). W hen using extensio[...]

23 Settin g up the Rack Install the recorder into an EIA standard compliant rack. Note: • Installation in a rack re q uires four M5 x 12 scre w s. 1 Remove the 5 rubber feet from the underside of the recorder. Use a scre w driver to remove the scre w s holding the ru bb er feet. 2 Attach the handle for rack mo untin g bracket to the ra ck mountin[...]

Settin g up the Rack 24 W hen connecting multiple extension units ( W J-HDE400) to the recorder, place the re co rder in the center of the rack. Connect the recorder and the extension unit w ith the co nnection ca b le (1 m {39.4 "}) included w ith the extension unit (page 31). Note: • Install the recorder in the cen ter of the rack, if usin[...]

25 Connections This sections explains ho w to connect the PC, cameras, and extension units. The types of ca b les and other hard w are depend on ho w each setup is done. Before starting installation w ork, check to make sure you have everyth ing you need. Connect the PC and the camera to the recorder using a HU B. The recorder is connected to the H[...]

Connections 26 Usin g a HUB for Direct Connecti on The PC connects to the camera using the camera por t and the client PC port on the rear of the recorder. Camera images input through the camera port are sent to the PC from the client PC port. 2 Port Operation Important: • Connect the camera to the camera port and the PC to the client PC port. Co[...]

Connections 27 Connectin g to a PC over ADSL Note: • MPEG-4 video may not b e displayed w hen using a router. Consult your net w ork administrator a b out router settings. Example of Connectivity with 1 Port Operation PC W A N (Internet) PC ADSL line ADSL ro u ter (Commercially a v ailable) N etwork camera Recorder HUB LA N cable ( N ot pro v ide[...]

Connections 2 8 Connectin g multiple units to the recorder PC PC N etwork camera Recorder (1) Recorder (area 1) HUB HUB LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight ( N TSC model) / category 7, straight (P AL model)) LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight ( [...]

Connections 29 Connectin g to a PC over ADSL Example of Connectivity with 2 Port Operation WA N (Internet) PC Recorder ADSL ro u ter (Commercially a v ailable) ADSL line PC N etwork camera HUB HUB LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight ( N TSC model) / category 7, straight (P AL model)) ND400_Basic.b[...]

Connections 30 Connectin g multiple units to the recorder PC PC N etwork camera N etwork camera Recorder (1) Recorder (area 1) HUB HUB HUB LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight ( N TSC model) / category 7, straight (P AL model)) LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T categ[...]

Connections 31 You can connect a maximum of 5 extensi on units to a single recorder. Connect the recorder and the extension unit w ith the connection ca b le included w ith the extension unit. Connect as follo w s w hen connecting multiple extension units ( W J-HDE400) or adding a ne w connection. Also, b e sure to read the user manual for the exte[...]

32 About Connectors You can use emergency recording and auto adjustment time functio ns w hen alarm e q uipment like a b uzzer or indicator w hich is mounted externally. Create the connector b y referring to the pin assignments. The pin assignments are different for other Net w ork Disk Recorders. C onnect using the follo w ing chart. Usin g the Al[...]

About Connectors 33 Turning [On] the external s w itch starts emergency recording. Emergency recording operations differ depending on the [Emergency rec.] settings accessed through the Setup menu (refer to Setu p Instructions (PDF file)). Turning [On] the external s w itch, records b y s w itching the program. Set the recording program in [Time ta [...]

About Connectors 34 When settin g s menu - [Bas ic] - [Time & date] - [Au to adjustme nt time] is s et to [Slave] [Time Adjust Input] is availa b le and the time on the recorder is synch ronized w ith the other devices. 15 minutes b efore or after the set [Activation time] if a signal output from another device is input to the Adjustment Time I[...]

About Connectors 35 This section explains ho w to connect an Uninterrupti b le Po w er Supply (hereafter UPS) as part of your po w er outage countermeasures. W hen the recorder receives a po w er outage detection signal from the UP S, it b egins its internal po w er off se q uence (process to stop recording to protect the recorder). After the inter[...]

About Connectors 36 Used to connect alarm-related devices such as a sensor or a door s w itch. Create the connector b y referring to the pin assignments. The pin assignments are different for other Net w ork Disk Recorders. C onnect using the follo w ing chart. Usin g the Alarm Connector Pin Assi g nments ALARM 1 13 25 14 Pin Number Name Descriptio[...]

About Connectors 37 W hen a signal is input to Alarm Inputs 1 thro ugh 32 (Alarm connector pins 1 through 12 and 15 through 25, Alarm/Control connecto r pins 1 through 9), recording and camera images are sho w n according to the settings. W hen alarm devices such as a b uzzer or indicator are installed ex ternally, connect them to the Alarm output [...]

About Connectors 3 8 *The error output timing is set under [Basic] on the settings menu (refer to the Setup Instructions (PDF file)). Note: • During L active (Lo w active), the log ic is ena b led w hen the signal ' s voltage level is Lo w . • During H active (High ac tive), the logic is ena b led w hen the signal ' s voltage level is[...]

39 Power Supply Turn on the recorder. 1 Insert the power p lu g to an outlet. 120 V AC, 60 Hz for NTSC model 220 V - 240 V AC, 50 Hz for PAL model • Make sure the po w er source matches the po w er re q uirement of the model in use. 2 Turn on the [POWER] swit ch on the rear of the recorder. • The operate indicator lights and recorder/H DD check[...]

40 Usin g the Front Panel for Operations Operate the recorder using the LCD and the b uttons on the front panel. The LCD changes as follo w s w hen you press the arro w b uttons (up or do w n). Basic Operations (Temperature w il l b e displayed in Fahrenheit for NTSC model, e.g. "90 ºF") Date display screen The date, time and internal te[...]

Usin g the Front Panel for Operations 41 For checking information (soft w are version, hard w are version, MAC address, or serial num b er) a b out the recording system. Check the settings b y s w itching b et w een screens using the follo w ing operations. The LCD changes as follo w s w hen using the arro w b uttons (up or do w n). Also, pressing [...]

Usin g the Front Panel for Ope rations 42 You can check the DH CP, IP address, su b net mask, gate w ay * , and HTTP po rt * for each port. The follo w ing ports are displayed: Camera port: PT #1, Client PC port (PC port): PT #2, and the Maintenance p ort: PT#3. Use the arro w b uttons (left or right) to s w itc h b et w een ports. *G a t e w ay a [...]

Usin g the Front Panel for Operations 43 Setta b le items are the same as those in "Checking the IP Address (page 42 )". Configure the settings for each item b y s w itching b et w een screens using the follo w ing operations. W hen the cursor is ">", use the arro w b uttons (up or do w n) to s w itch b et w een screens. The [...]

Usin g the Front Panel for Ope rations 44 Use the HDD canister provided to install th e HDD. The HDDs can b e easily installed or removed from the HDD slots inside the front cover. Contact your dealer for informati on on purchasing, installing, and replacing HDDs. 1 Install the HDD in to the special canis ter and use the four screws to fasten both [...]

Usin g the Front Panel for Operations 45 Install the HDD unit provided (page 46). The HDDs can b e easily installed or removed from the H DD b ay slots inside the front cover. Contact your dealer for information on purchasing, installing, and replacing HD Ds. *Extension unit is re q uired for installation as a unit. Handlin g the HDD Important: •[...]

Usin g the Front Panel for Ope rations 46 You can install HDDs from the recorder w hile it is in operation. 1 Insert the key (included) into the key hole and tu rn it to the ri g ht while pressin g g ently to o pen the front cover. 2 Insert the HDD units into the HDD bay slots while checkin g each HDD number marked on the HDD b ay slots. Press the [...]

Usin g the Front Panel for Operations 47 11 Select [YES] with the arrow buttons (left or ri g ht) and then press the [SET] bu tton. The HDD is recognized for recording . Press the [SET] b utton to return to the display format screen. 12 Close the front cover and lock it by li g htly press in g and turnin g the key to the left. Keep the key in a saf[...]

Usin g the Front Panel for Ope rations 4 8 7 Select [YES] with the arrow buttons (left or ri g ht) and then press the [SET] bu tton. 8 Select the number of the extension unit where you install ed the HDD with the arrow buttons (up or down) and press the [SET] but ton. 9 Select [YES] with the arrow buttons (left or ri g ht) and then press the [SET] [...]

Usin g the Front Panel for Operations 49 9 Select [YES] with the arrow buttons (left or ri g ht) and then press the [SET] bu tton. The HDD stop process b egins and the HDD status indicator b links orange. The HDD status indicator goes out once the HDD stop process is complete. • If you stop the HDD during recording, recording s w itches to anothe[...]

Usin g the Front Panel for Ope rations 50 The HDDs in one extension unit can b e removed simultaneously. For details refer to the operating instructions for the extension unit. 1 Insert the key (included) into the key ho le on the front cover of the extension unit and turn it while pressin g in g ently to open the fron t cover. 2 Press the [USE] bu[...]

Usin g the Front Panel for Operations 51 11 Check the disk information. Check the follo w ing content related to the HDD under [Disk information] on the settings menu. Refer to the Setup Instructions (PDF file) for more information. • HDD capacity • HDD remaining capacity • Hour meter • Disk operation mode • Date range of video recorded o[...]

Usin g the Front Panel for Ope rations 52 W hen errors occur during RAID5 or RAID6 opera tion, the HDD errors in the follo w ing ta b le are displayed. W hen one HDD has errors ([1do w n]) in RAID5 mode, the data on the remaining H DDs can b e read and recovery is possi b le. W hen t w o HDDs have errors ([2do w n]) in RAID6 mode, the data on the r[...]

Usin g the Front Panel for Operations 53 W hen one HDD errors ([1do w n]) in RAID5 mode, the data on the remaining HDDs can b e read and recovery is possi b le. W hen t w o HDDs errors ([2do w n]) in RAID6 mode, the data on the remaining HDDs can b e read and recovery is possi b le. Note: • W hen errors (1do w n) occur in RAID6 mode , q uickly ex[...]

Usin g the Front Panel for Ope rations 54 Press the [SET] b utton on the Manual Re b oot screen to display the Manual Re b oot ACCEPT screen. Select [YES] and press the [SET] b utton to re b oot. Rebootin g [SET] ND400_Basic.book 54 ページ ２０ ０８年７月１ ０日　木曜日　午 前１０時５０ 分[...]

55 Attachments Troubleshootin g Before re q uesting service, check the follo w ing items. Contact your dealer if the pro b lem does not appear here, if the pro b lem is not resolved b y these remedies, or if you have any q uestions a b out settings and installation. Problems Problem Check item/remedy Pa g e Po w er is not turn on. Make sure that th[...]

Troubleshootin g 56 Cannot recover data after replacing HDDs (In RAID5/RAID6 mode) Make sure the HDD unit is firmly inser ted into the disk slot. page 53 The HDD you are trying to recover data from has errors. - Make sure that the capacity of the replaced HDD is not smaller than the original HDD. Even if the capacity is the same, t he space may b e[...]

57 Specifications ● General Spe cifications ● HDD (One HDD is provided at the fa ctory. Co ntact your dealer to purcha se additional HDD.) ● Input/output *1 No voltage make contact input +5 V pull-up, 150 k Ω *2 Maximum output of open collector is DC 24 V , 100 mA *3 High (+5 V to +12 V , max. 6.3 mA) *4 52 k Ω +5- V pull-up, output current[...]

5 8 Accessories • CD-ROM *1 ................................. ....................................... 1 pc. • Installation Guide (this b ook) ............................................ 1 pc. • Quick Reference Guide ............. ....................................... 1 pc. • W arranty (Only for NTSC model) ...............................[...]

59 Index 1 port op eration ........ ........... ............. .......... ............. ........... ............. .......... .... 25 1 000BASE -T ................ ........... ............. .......... .............. .......... ........... ........... 25 100BASE- TX .................... ............. ............. ............. ............. .........[...]

For U.S., Canadian and Puerto Rican fields: Panasonic System So lu tions Company , Unit Company of P anasonic C o r poration of Nor th Amer ica www .panasonic.com/ b usiness/ F or customer suppor t, call 1. 8 00.52 8 .6747 Three P anasonic W ay 2H-2, Secaucus, N e w Jerse y 07094 Pa nasonic Canada Inc. 5770 Am b ler Drive , Mississauga, Ontario, L4[...]

Before attempting to connect or operate th is product, please read these in structions carefully and save this manual fo r future use. Netw ork Disk Recor der Setup Instructions Model No . WJ-ND400 1 2 3 4 5 6 7 8 9[...]

2 Preface Contents Preface Preface .... ................ ................ ............. ................ ................ ............. ................ ............. ................ ................. .. 5 About thes e Operating Instruction s ................ ............. ................ ................ ............. ................ ..........[...]

Contents 3 Site alarm ............. ................ ................ ............. ................ ................ ............. .............. ............... ............. ....... 40 Command alarm ..................... ................ ................ ............. ................. ................ ............. .. .......... ...............[...]

Contents 4 Data encryption ................. ................ ................. ................ ................. ................ ............. ..... 85 Encryption settin gs ............ ................ ............. ................ ................ ................ ............. ...... .......... ................ .... 8 5 Formatting disks ....[...]

5 The Network Disk Recorder (WJ- ND400) is for recording image s and audio from netw ork surveilla nce cameras to a hard disk (hereaf ter HDD). It is possible to connect up to 64 cameras over a network. Also, it is possible to access and operate t he recorder via a network from the web brow ser o n a computer (hereafter PC). A maxi mum of 16 PCs ca[...]

6 It is recommended to operate this unit using a PC that meets the following system requirements. *M i c r o s o f t ® Internet Explorer ® 6.0 SP2 is required when using Microsoft ® Windows ® XP Professional SP2 or Microsoft ® Windows ® XP Home Edition SP2. • Adobe and Reader are e ither registered tr ademarks or trademarks of Adobe Systems[...]

7 Restrictions when operating MPEG-4 images There are following re strictions when "MPEG-4" is selected for the image compression method on the setup menu. ("NW camera" under "Camera") 1. When displaying live images (1) Black screen may be displayed for the first few seconds (*) when the following operations are perfor[...]

8 Initial configur ations Getting started The procedure to start operations is shown below. Setup procedure 1 Rack Mounting Mount the recorder into the rack (refer to the Installation Guide). Go to step 2 if you are not using a rack. 2 Connections Connect the recorder to the various de vices (refer to the Installation Guide). 3 Power On Turn on the[...]

Getting started 9 You must pre-configure settings from the setup menu when using the recorder. To display the setup menu, click the [ Setup] butto n. Setup menu list Setting item Description Page Quick Setup Display a menu with the minimu m setti ngs necessary to use the recorder. page 26 Basic Basic Set the basic operations for the recorder. page [...]

Getting started 10 User mng. Basic Set whether user and host authe ntication should be performed. page 67 Administrator Edit registered administrator in formation such as the administrator name, password, and start monitor. page 6 8 User Edit or delete registered user info rmation and register uses who can operate the recorder. You can also set the[...]

11 Network settings This section explains how to c onfigure recorder network settings. The following are the settings for ports to be used. Set the parameters using the button on the front panel. Settin g parameters are displayed on the LCD. The following shows the fact ory default network settings. Note: • Settings are not required when the PC n[...]

Network settings 12 The following is the procedure fo r configuring network settings. 1 Make sure that the Date display screen (standby screen) is displayed on the LC D. If display is different, press the [ESC] button to display the standby screen. 2 Use the arrow buttons (up or down) to display the IP address settings screen. 3 Press the [SET] but[...]

Network settings 13 This section explains how to match the PC network settings to the settings of the re corder. In order to access the recorder, th e IP address o f the PC must be set to the same subnet mask area as the recorder client PC port. The examples in this manual are presented using the basic settings of Windows XP. If you are using an op[...]

Network settings 14 7 Click [Internet Protocol (TCP/IP)] an d then click [Properties]. This will display the [Internet Protocol (TCP/IP) Properties] window. 8 Click [Use the following IP address] and then con figure the IP address and subne t mask. • For the IP address, set the same subn et mask area as the recorder. • Depending on the network [...]

15 About operating windows Operate the recorder from a web browser on a PC. 1 Start the PC. 2 Launch the we b browser. 3 Enter the URL or IP address set for the record er into the address box and press the [Enter] key. The authentication window is displayed. • If [User authentication] is [Off], the authentication window does not open (page 67). 4[...]

About operating windows 16 5 Click the buttons an d tabs to set up operati ons. Note: • The first time the recorder's top page is displayed on a PC the wizard for installing ActiveX, which must be installed to view images, is displayed. Follow the on-screen instructions. • If WJ-ND200/WJ-ND300 ActiveX is already installed, dele te WebVideo[...]

About operating windows 17 (1) [Control] button ( page 18) Performs operations such as searching for recorded images. You can also perform the functions of the camera picture switcher such as changing the di splay of camera live pictures to multiscreen or sequential display. (2) [Cam. select] but ton (page 19) The switcher functions such as switchi[...]

About operating windows 1 8 The following operation panel appears when yo u click the [Control] button. (1) [Multis creen select] box Displays multiple images from up to 4 cameras at the same time. Switches between the four screen s with each clicking the button following the preset camera combination (page 50). (2) [Sequence] box Switches the came[...]

About operating windows 19 Note: • The rec event list is displayed when the [Refresh] button is pressed, or when searching or when selecting an area. Refer to the Operating Instructions (PDF file) for information about searching and se lecting an area. • The [All list] button is disabl ed during playback. Stop playback and then do the search op[...]

About operating windows 20 The following operation panel appear s w hen you click the [Setup] button. (1) [Quick] button Displays a menu with the mi nimum settings necessary to operate the recorder. (2) [Basic] butt on Displays a menu for system and date/time settings necessary for basic operat ions of the recorde r. (3) [Emergency rec.] but ton Di[...]

About operating windows 21 (1) Displays the status of live and playba ck images. (2) [REC] indicator Displays the recording status. (3) Display the fol lowing statuses. (4) Information abou t the events and errors is displayed. "Alarm suspend [ALARM SUSPEND]" button "Alarm [ALM]" bu tton "Error [ERR]" button Note: • [...]

About operating windows 22 (1) Displa ys the time an d date for the do wnload start point/ending point. (2) [Go to date] b utton Used to playback images from a specified time and date. (3) [Go to last] bu tton Skips to the latest recorded image on the displayed ca mera channel and starts playback. (1) [REW] button Plays recorded images reversely at[...]

About operating windows 23 Note: • The operations are as follow s when the image for playback is an MPEG-4 image. Date/Time Search : Playback may start a few seconds before or after the specified time. Reverse Playback : Not all recorded images are displayed. Reverse playback is performed at the refresh rate set for the camera at the time of reco[...]

About operating windows 24 The camera can be controlled (pan/tilt, zoom, focus, brightness, pr ese t, auto mode) when the live image is from a camera that can pan and tilt. Some camera operations cannot be done depending on the type of camera connecte d. (1) [Zoom] box Click [-] or [+] to adjust t he zoom. Click [x1] to return the zoom to normal. ([...]

About operating windows 25 1 Display the top page a nd access the recorder. 2 Click the [Setup] but ton. The Setup menu button is displayed. 3 Click the setup menu b utton to configure. The sub menu tab of the selected setup menu is displayed. 4 Click the sub menu tab to configure. The settings for the selected sub men u on the window is displayed.[...]

26 Setup Quick settings Configure the language, time & date, network setup, camera registration , and the minimum required settings to operate the recor der. This section explains how to c onfigure settings for the display language, and the current time and dat e. 1 Click the [Quick] bu tton on the setup menu . This will display the setting win[...]

Quick settings 27 This section explains how to c onfigure recorder network settings. 1 Click the [Quick] bu tton on the setup menu . This will display the setting window. 2 Configure the settings for each item . Refer to “Quick settings 2” table for details about the settings. 3 Under the "Network setup" ite m, click the [Set] button [...]

Quick settings 2 8 This section explains how to register a camera on the recorder. The recor der supports registration of up to 64 cameras. 1 Click the [Quick] bu tton on the setup menu . This will display the setup window. 2 Select the network port for detecting cameras from the following. [Camera port] / [Client PC port] 3 Use the Camera auto-reg[...]

Quick settings 29 7 Click the [OK] butt on. This completes registration. Note: • When a camera you want to register is not detecte d or when yo u want to change the set tings of a camera, refer to "NW camera (p age 4 8 )". • Registering a camera forcibly logs out any ot her users currently logged in to the recorder. • All recording [...]

Quick settings 30 Use the following procedure to select the recording program that determines the live image rate, recording rate, a nd other oper ations. 1 Click the [Quick] bu tton on the setup menu . This will display the setting window. 2 Configure the settings for ea ch item. Refer to “Quick settings 4” table for details about the settings[...]

31 Basics Configure the system settings to operate the recorder. Use the following procedure to co n figure basic system settings. 1 Click the [Basic] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [Basic]. This will display the setting window. 3 Configure the settings for ea ch item. Refer to “Basic setup” tabl e for details[...]

Basics 32 Use the following procedure to set the current time and date. 1 Click the [Basic] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [Time & date]. This will display the "T ime display format" window. 3 Configure the settings for ea ch item. Refer to “Time display format” table for details about the settin[...]

Basics 33 ♦ Initial default Activation time 0 ♦ to 23 Specifies the time for auto time adjustmen t. • When [Slave] is selected for [Auto adjustment time], this setting specifies the time that the recorder's time is auto adjusted. • When [Master] is selected for [Auto adjustment time], this setting specifies the time that the time setti[...]

34 Emergency recording Sets the recording duration or recording ra te when performing emergency recording by i nput of the emergency recording input sig nal. For details about emergency recording, refer to the Installation Guide. 1 Click the [Emergency rec.] bu tton on the setup menu. This will display the "Emergency rec." window. Button [...]

Emergency recording 35 ♦ Initial default Audio rec. (Audio recording) Off ♦ / On Specifies whether to record audio images. • Audio and images are recorded at the same time. Audio recording without image is not supported. • Audio recording can be selected only for a camera model that supports audio recording. Refer to the "readme.txt&qu[...]

Emergency recording 36 By clicking the [Measurement] bu tton, you can check that the specified rates provide proper operation on the network. A red rate setting value indicates that live images or recording of the image may not be possible at the specified rate. Measurement takes about 90 seconds. • When measurement results (total of all camera m[...]

37 Event The recorder's alarm action starts accordi ng to the settings when an event occurs. T he event functio n includes, terminal alarms , command alarms, and site alarms. About events Event action will be performed when some events occur. Events include, terminal alarms , site alarms, and command alarms. For example, if a camera sends a si[...]

Event 3 8 Use the procedures in this section to configure alarm ou tput duration and buzzer dur ation settings for when an event (site alar m, terminal alarm, command alarm) occurs. 1 Click the [Event] butt on on the setup me nu. 2 On the sub-menu that appears, c lick [Basic]. This displays the event action basic setup window. 3 Configure the setti[...]

Event 39 Use the following procedure to con figure settings the control alarm action when a terminal alarm occu rs. For information on how to register preset positions for the camera, refer to the Operating Instructions. 1 Click the [Event] butt on on the setup me nu. 2 On the sub-menu that appears, c lick [Terminal alarm]. This will display the te[...]

Event 40 Use the following procedure to c onfigure settings that control terminal alarm action when a Panasonic alarm protocol alarm (sit e alarm) is sent from a camera. 1 Click the [Event] butt on on the setup me nu. 2 On the sub-menu that appears, c lick [Site alarm]. This will display the site alarm setting window. 3 Configure the settings for e[...]

Event 41 Use the following procedure to con figure settings that control command alarm action w hen an event occurs. 1 Click the [Event] butt on on the setup me nu. 2 On the sub-menu that appears, c lick [Command alarm]. This will display the command alarm setting window. 3 Configure the settings for ea ch item. Refer to “Command alarm settings?[...]

42 Schedules Create a schedule by specifying the day and time to record. Use the procedure in this section to create a recording pr ogram that contro ls live images, the recording rate, etc. You can create up to eight reco rding programs on the recorder. 1 Click the [Schedule] butto n on the setup menu. 2 On the sub-menu that appears, c lick [Progr[...]

Schedules 43 Program settings Item Settings Description Model Shows the model number of the se lected camera. Compression Shows the compression format of the recorded image. • To change the compression format, refer to "NW camera (page 4 8 )". Measurement Max. network speed (Mbps) Shows the maximu m bit rate on the network being used wh[...]

Schedules 44 *1 Initial default setting when camera is not registered *2 Initial default setting when camera is regi stered (Compression Fo rmat: JPEG, M-JPEG) *3 Initial default setting when camera is registered (Compressi on Format: MPEG-4) Note: • In the case of an MPEG-4 image, set a recording time of at least 10 seconds. • Refer to the fol[...]

Schedules 45 Clicking the [Measurement] button displays a window that you can use to confirm that the specifi ed rates provide proper operation on the network being used. A red rate setting value indicates tha t live images or recording of the image may not be possible at the specified rate. Measurement takes about 90 seconds. • When measurement [...]

Schedules 46 Use the procedure in this section to conf igure time table settings to schedule recording operations for each day of the week, a nd to assign each time table to a recording program. You can configure up to six time tabl es, for specific days of the week. You also can configu re settings for externally controlled recording. Refer to pag[...]

Schedules 47 ♦ Initial default *1 There must be at least 15 minutes between the specified start and end times. *2 Refer to the "readme.txt" file on the CD-ROM for details about the software. Note: • If an alarm occurs, alarm message, Panasonic alarm protocol, and alarm mail operate even if they a re off. Connecting an external switch [...]

4 8 Camera Configure the network settings (addres s, ports etc.) and group settings, and sequ ence operations for the cameras. Use the procedures in this section to register and modify network cameras. 1 Click the [Camera] button on the setup menu. 2 Click the [NW camera] tab. This will display the "NW camera setup" window. Button Functio[...]

Camera 49 NW camera settings 1 ♦ Initial default Note: • Registering a camera forcibly logs out any ot her users currently logged in to the recorder. • All recording is disabled while ca mera registration is in progress. • Camera search cannot be used with camera s on another subnet accessed via a router. • For improved security, some cam[...]

Camera 50 1 Click the [Camera] button on the setup menu. 2 Click the [NW camera] tab. This will display the "NW camera setup" window. 3 Select the numbers of the cameras to switch in the pull down menu for switching cam eras. • The 4-screen combinations are displayed as channels 1 to 4, 5 to 8 , and so on up to 61 to 64. To change the c[...]

Camera 51 4 Check or change the items yo u want. Refer to “NW camera settings 2” table for details about the settings. 5 Click the [Set] butto n. NW camera settings 2 ♦ Initial default Note: • When the set camera is disconnected, [CONNECT ER ROR] is display ed. In this case, [Model/Compression] is set as [ --] for the re moved camera on the[...]

Camera 52 Use the following procedure to specify the group title of a camera. 1 Click the [Camera] button on the setup menu. 2 Click the [Group ] tab. This will display the "Group Setting" window. 3 Input a group tit le. Refer to “Group settings” table for details about the settings. 4 Click the [Set] butt on. Group settings ♦ Initi[...]

Camera 53 Use the following procedure to configure setting s for autom atically switching the camera image in a preset sequence. 1 Click the [Camera] button on the setup menu. 2 Click the [Sequence] tab. This will display the "Sequence Setting" window. 3 Configure the settings for each item . Refer to “Sequence display ty pe settings”[...]

Camera 54 Sequence display t ype settings ♦ Initial default 1-screen li ve sequence ♦ Initial default 4-screen li ve sequence ♦ Initial default Item Settings Description Sequence display type 1-screen ♦ / 4-screen Selects 1-screen or 4-screen during sequence display. Item Settings Description Cam. Cam.1 to Cam.64 / -- Specifies the camera i[...]

55 Server Configures settings for clock adjustment based on an NT P (Network Time Protocol) server. 1 Click the [Server] button on the setup menu. 2 On the sub-menu that appears, c lick [NTP]. This will display the "NTP Setup" window. 3 Configure the settings for ea ch item. Refer to “NTP settings” table for details about the settings[...]

Server 56 Use the following procedure to send imag es from a camera connected to the recorder to a specified FTP server. 1 Click the [Server] button on the setup menu. 2 On the sub-menu that appears, c lick [FTP]. This will display the "FTP Setup" screen. 3 Configure the settings for ea ch item. Refer to “FTP settings” table for detai[...]

Server 57 ♦ Initial default *1 You can enter the following single-byte alpha-numeric chara cters and symbols. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z 0 1 2 3 4 5 6 7 8 9 ! # $ % ` ( ) + , - . / ; = @ [ ] ^ _ ` { } Note: • Images recorded with emergency recording can be tra nsmitted[...]

Server 5 8 Use the following procedure to configure setting s for sending alarm mail and for warning mail notification. 1 Click the [Server] button on the setup menu. 2 On the sub-menu that appears, c lick [Mail]. This will display the [Mail] setup window. 3 Configure the settings for ea ch item. Refer to “Mail settings” table for details about[...]

Server 59 Mail settings ♦ Initial default *1 You can enter the following single-b yte alpha-numeric c haracters and symbols. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z 0 1 2 3 4 5 6 7 8 9 ! # $ % ` ( ) * + , - . / : ; < = > ? @ [ ] ^ _ { | } ~ Item Settings Description Attach al[...]

Server 60 Use the following procedure to con figur e settings to use the proxy server. 1 Click the [Server] button on the setup menu. 2 On the sub-menu that appears, c lick [Proxy]. This will display the "Proxy setting" window. 3 Configure the settings for ea ch item. Refer to “Proxy settings” tabl e for details about the settings. 4 [...]

61 Network This section explains how to c onfigure recorder network se ttings. Configure network conf iguration settings like the IP address, default gateway and DNS (Domain Name System) server. 1 Click the [Network] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [Basic]. This will display the bas ic network setting window. 3 Con[...]

Network 62 Network settings Item Settings Description NW link down detection Off ♦ / On Specifies whether to detect disconnected network connection of Camera port/Client PC. Bandwidth control Unlimited ♦ / 32Kbps / 64Kbps / 12 8 Kbps / 256Kbps / 512Kbps / 1024Kbps / 2Mbps / 5Mbps / 10Mbps Specifies the maximum rate for data transmitted to the n[...]

Network 63 ♦ Initial default *1 Refer to "Recorder network settings (page 11) " for information on initial default settings. Port forwarding ♦ Initial default Important: • A different subnet should be set for each port. • If DHCP is set to [On] and "SD Memory recording" is set, write requests to the camera's SD memo[...]

Network 64 Use the following procedure to con figure settings fo r using a DDNS (Dynamic Domain Name System). 1 Click the [Network] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [DDNS]. This will display the [DDNS] setup wind ow. 3 Configure the settings for ea ch item. Refer to “DDNS settings” table for details abou t setti[...]

Network 65 Use the following procedure to c onfigure settings for using SNMP (Simple Network Management Prot ocol). Configure these settings when connecting to an SNMP manager and check the status of the recorder. 1 Click the [Network] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [SNMP]. This will display the "SNMP Setup&q[...]

Network 66 Use the following procedure to configure se tting s for sending a message to a preset addr ess whe never an event or error occurs. Up to four destinations can be specified. Special separately available software * must be installed on the PC receiving the notificati on in order to display the receive d event or error information. * Refer [...]

67 User management Configure the user and host authentication r equired to access the recorder from a PC. It is possible to restrict ac cess by users and hosts (PCs). Use the following procedure to spe cify whether user and host authentication should be performed. 1 Click the [User mng.] bu tton on the setup menu. 2 On the sub-menu that appears, c [...]

User manageme nt 6 8 Use the following procedure to configure se tting s to assign recorder administrator privileges to a us er (administrator). The administrator name and password can be changed, and th e operat ion level and other operati on privileges c an be configured. 1 Click the [User mng.] bu tton on the setup menu. 2 On the sub-menu that a[...]

User management 69 Use the following procedure to configure information (u ser nam e, password, operation level, etc.) about record er users. Up to 32 users can be registered. 1 Click the [User mng.] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [User]. This will display the "User Settings" window. 3 Configure the sett[...]

User manageme nt 70 Note: • Clicking the [Registration] butto n does not log out other users. 1 Click the [User mng.] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [User]. This will display t he "User settings" window. 3 In "User edit/delete" select the name of the user you want to edit. 4 Click the [Edit] [...]

User management 71 The following procedure is to register information for PC s (hosts) that c an access the camera over a network. Up to 32 hosts can be registered. 1 Click the [User mng.] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [Host]. This will display the "Host setting" window. 3 Configure the settings for ea [...]

User manageme nt 72 1 Click the [User mng.] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [Host]. This will display the "Host setting" window. 3 In "Host edit/delete" select the name of the host you want to edit. 4 Click the [Edit] butt on. This will display the [Host edit] window. 5 Configure the settings fo[...]

User management 73 Use the following procedure to define which oper ations can be performed at each user level. You can specify functions that can be acce ssed at each user level (LV1/LV2/L V3/LV4). 1 Click the [User mng.] bu tton on the setup menu. 2 On the sub-menu that appears, c lick [User level]. This will display the "User level Settings[...]

User manageme nt 74 User level settings *1 LV1 initial default setting *2 LV2 initial default setting *3 LV3 initial default setting *4 LV4 initial default setting Note: • Selecting the [Quick], [Camera], [Server], [Network], [User mng.], or [Maintenance] check box will cause the [Setup] check box to be selected automatically. • Selecting the [[...]

75 Maintenance Check the recorder and network status, and configure HD Ds. Use the following procedure to view softwar e and hardware versions, MAC address, serial number, internal temperature, and Exten sion unit software version information. 1 Click the [Maintenance] butto n on the setup menu. 2 On the sub-menu that appears, c lick [Product infor[...]

Maintenance 76 Use the following procedure to view t he capacities of the HDDs and Extension units (Ext.1 to 5), t he capacity of each recording area, and other disk partition information. You also can view the remaining HDD capacity, the time and date ranges of images recorded on the HD D, and the HDD operating time (hour meter). 1 Click the [Main[...]

Maintenance 77 Disk information Recording information Item Description Recording Information Clicking the [Display] button displays the capacity, hour meters, a nd recorded image time and date ranges for each HDD. • Shows HDD1 information when RAID5/RAID6 is operating. Operational mode Shows the recorder operation mode. HDD Operational mode: Sing[...]

Maintenance 7 8 Use the following procedure to view each reco rder's IP address, and the line speed, number of users logged in , and other networ k information. 1 Click the [Maintenance] butto n on the setup menu. 2 On the sub-menu that appears, c lick [Network information]. This will display the "Network information" window. 3 Check[...]

Maintenance 79 Use the following procedure to configure se ttings for operation when the HDD in the recorder becomes full. It also can be used to configure the warning operation when the HDD becomes full. 1 Click the [Maintenance] butto n on the setup menu. 2 On the sub-menu that appears, c lick [Disk]. This will display the "Disk setting"[...]

Maintenance 8 0 Use the following procedure to delete ima ge data from the HDD of the recorder. There are two methods available for deletion: auto delete and manual delete. 1 Click the [Maintenance] butto n on the setup menu. 2 On the sub-menu that appears, c lick [Disk]. This will display the "Disk setting" window. 3 Configure the settin[...]

Maintenance 8 1 Use the following procedure to save setup menu settings to the reco rder and to load previously saved settings. This procedure also can be used to return setup menu settings to their initial defaults. 1 Click the [Maintenance] butto n on the setup menu. 2 On the sub-menu that appears, c lick [Settings manageme nt]. This will display[...]

8 2 Disk manage ment Configuring disks Display disk configuration to do operations to the HDD. With disk configuration, it is possible to check the total HDD capacity and the capacity of each recording area, and to format HDDs. The HDDs in the recorder are virtually divided in the 4 image a reas shown below. You can set only one area for each HDD. [...]

Configuring disks 8 3 1 Click the [Config.] b utton on the setup m enu. This will display the adminis trator authentication window. 2 Enter the "Administrator name" and "Password", and then click the [OK] button. This will display the configur ation settings top window (Disk Information window). 3 Check the items you want. Refer[...]

Configuring disks 8 4 Disk information Item Description Operational mode Shows the recorder operation mode. HDD Operational mode: Single mode/RAID5 mode/RAID 6 mode Total capacity Shows the sum of the capacities of all the HDDs. Normal recording area Shows the storage area capacity of images recorded by manual recording and schedule recording. Even[...]

8 5 Data encryption The image and audio data recorded on the HDDs is encrypted. The image and audio data on the HDDs cannot be played ex cept on the r ecorder when encryption is enabled. 1 Click the [Config.] b utton on the setup m enu. This will display the adminis trator authentication window. 2 Enter the "Administrator name" and "[...]

8 6 Formatting disks When necessary, format HDDs when using them for the first time after replacing or adding HDD s, or when connecting an extension unit. HDDs can be formatted as a group or individually (selec t units when running RAID5 o r RAID6). You must also divide the HDD into the normal recording area, event re cording area, copy area and th[...]

Formatting disks 8 7 6 Click the [OK] butt on. This will return to the "Format" window. 7 Click the [Main] bu tton. This will return to the “Cam. select” window. Note: • Multiple recording areas cannot be allocated to a single HDD. • The copy area can be allocated to an HDD plugged in to the main unit's HDD 8 or HDD9 position[...]

Formatting disks 88 Use the following procedure to format a pr e-event recording area. Pre-event recordi ng area space can be allocated for each came ra channel. • Formatting the pre-event recording area may take around 10 minutes depending on the number of cameras. 1 Click the [Config.] b utton on the setup m enu. This will display the adminis t[...]

Formatting disks 8 9 6 Select the HDD you want to format as the HDD to set with a pre-event recording area, and th en click the [Set] button. This will display a window fo r a llocating pre-event recording area. 7 Select the camera channel and en ter the amount of space to be allocated. • Pre-event recording areas can be created for up to 64 chan[...]

90 Attachments About mail notification The main unit's address appears in the alarm mail as shown below. Contents of the alarm mail The following mail will be sent to notify of a trouble oc currence to a registered addres s when the trouble occurs. ND400 (192.16 8 .0.250) STATUS REPORT. DATE: 1-JAN-200 8 12:00:00 GMT+0:00 STATUS: The descripti[...]

About mail notification 91 RAID5 recovery failure : Recorder: MAIN RAID5 RECOVERY FAILURE Extension unit: EXTx RAID5 RECOVERY FAILURE x is unit number. RAID6 recovery failure : Recorder: MAIN RAID6 RECOVERY FAILURE Extension unit: EXTx RAID6 RECOVERY FAILURE x is unit number. Fan trouble : Recorder: MAIN FANy ERROR Extension unit: EXTx FANy ERROR x[...]

About mail notification 92 *1 HDD capacity warning A warning mail with the <except FULL> content will be sent when the availab le disk space becomes less than the set value for "H DD capacity warning" of "Disk" of the " Mai ntenance" menu. After a warning mail is sent, a warning mail with the <except FULL> [...]

93 Troubleshooting Before requesting service, check the following items. Contact y our dealer if the prob lem does not appear he re, if the problem i s not resolved by these remedies, or if you have any ques tions about set tings and installation. Problems Problem Check item/remedy Page Cannot access from browser Check if the 10BASE-T, 100BASE-TX ,[...]

Troubleshooting 94 Display in one image display area changes to multiple camera images when viewing MPEG-4 images in multiscreen This may be caused by the combinat ion of the PC's display adapter and driver. When this happens, first, update the driver of th e display adapter. • If this does not resolve the problem, use the following procedur[...]

Troubleshooting 95 Live image is not displayed Check the settings for [NW camera] on the setup menu. page 4 8 Check the settings for "Live video" on the setup menu. page 42 Check the IP address, subnet mask, and default gateway for the recorder and the network camera. page 61 When the camera's compression format is set to M-JPEG and [...]

Troubleshooting 96 The following problems may occur depending on the operating environm ent. If these problems occur, use the appropriate remedy to solve it. T he following remedies do not affect other applications or security. The "Information bar" used in the followi ng problems and remedies indicates the me ssage bar that appears u nde[...]

97 Glossary This manual uses the following words. ActiveX Control A software module developed by Microsoft. It is used to a dd functions, downloaded from a web server via the Internet or an Intranet, to Internet Explorer. The record er uses it to display video. Bit rate Indicates how many bits of data c an be processed or transmitted in a unit of t[...]

Glossary 9 8 IP Masquerading A technology for sharing a single global address between two or more PCs. Allows simultaneous connection of multiple machines to 1 global address to dy namically convert NAT and different TCP/UDP port numbers. IP address The identification number as signed to PCs connected via IP networks such as the Internet or an Intr[...]

Glossary 99 Resolution Indicates the smoothness of the image quality and the size of the images recorded from the camera. Indicates the number of dots used in the image displayed on the screen. A horizontal resolution of 720 dots and a vertical resolution of 4 8 0 dots is expressed as 720- 4 8 0. Router Placed in between different networks, a route[...]

100 Index 1-screen live sequen ce ... ................ .................. .................. .................. ........ 54 4-screen live sequen ce ... ................ .................. .................. .................. ........ 54 A Access interva l ............ .......... ............. ............. ........... ............. ............. .[...]

Index 101 Serial numb er .............. ............. ............. .......... .............. ............. .......... ......... 75 Server address ....................... .......................... ........................ ..................... 60 Server dir ectory ........... ............. ............. .......... .............. .......... .......[...]

For U.S., Canadian and Puerto Rican fie lds: Panasonic System So lu tions Company , Unit Company of P anasonic C o r poration of Nor th Amer ica www .panasonic.com/business/ F or customer suppor t, call 1. 8 00.52 8 .6747 Three P anasonic W ay 2H-2, Secaucus , New Jerse y 07094 Pa nasonic Canada Inc. 5770 Ambler Driv e, Mississauga, Ontario, L4W 2T[...]

Notes on handling HDD Be aware of the following at HDD installation and r ecovery: The network disk recorder , WJ-ND400, is described as ND400 and the extension unit, WJ-HDE400, as HDE400. <Notes for HDD installation> If an HDD unit is added during the operation described below , the ND400 and HDE400 do not recognize the HDD unit to be added.[...]

Notes on using audio and VMD search T ouse audioandVMDsearch,thetotalnumberofrecordingcameraspluschannelsforaudiopluschannels for VMD search shall be 64 or less.  Numberofrecor dingcameras+numberofchannelsforaudio+numberofchannelsforVMDsearch[...]