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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic WJ-ND400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Panasonic WJ-ND400 should contain:
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Why one should read the manuals?
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Table of contents for the manual
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Page 1
Before attempting to connect or operate th is product, please read these in structions carefully and save this manu al for future use. Netw ork Disk Recor der Installation Guide Model No . WJ-ND400 1 2 3 4 5 6 7 8 9 ND400_Basic.book 1 ページ 200 8年4月8日 火曜日 午 後3時59分[...]
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Page 2
2 Preface The lightning flash with arrowhead symbol, within an eq u ilateral triangle, is intended to alert the u ser to the presence of u nins u lated "dangero u s v oltage" within the prod u ct's enclos u re that may be of s u fficient magni- t u de to constit u te a risk of electric shock to persons. CAUTIO N CAUTION: Before attem[...]
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Page 3
3 Model N o. Serial N o. For U.S.A. For U.S.A. For Canada The model n u mber and serial n u mber of this prod u ct may be fo u nd in the u nit. Yo u sho u ld note the model n u mber and serial n u mber of this u nit in the space pro v ided and retain this book as a permanent record of yo u r p u rchase to aid identifi- cation in the e v ent of thef[...]
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Page 4
4 ND400_Basic.book 4 ページ 200 8年4月8日 火曜日 午 後3時59分[...]
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Page 5
5 Contents Preface Preface .... ................ ............. ............. ................ ............. ............. ................ ............. ............. ............. ............... 7 A b out these Operating I nstructions ............. ................ ............. ............. ................ ............. ............ ..........[...]
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Page 6
Contents 6 About Connectors ........ ................. ................ .......................................... ............................ .. 32 Using the Ala rm/Control connector ............. ................ ............. ................ ............. ............. .......... ...... ............. 32 Pin Assignments ... ............. ......[...]
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Page 7
7 The Net w ork Disk Recorder ( W J-ND400) is for recording images and aud io from net w ork surveillance camera s to a hard disk (hereafter HDD). It is possi b le to connect up to 64 cameras over a net w ork. Also, it is possi b le to access and operate the recorder via a net w ork from the w e b b ro w ser on a computer (hereafter PC). A maximum [...]
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Page 8
8 It is recommended to operate this unit using a PC that meets the follo w ing system re q uirements. *M i c r o s o f t ® Internet Explorer ® 6.0 SP2 is re q uired w hen using Microsoft ® W indo w s ® XP Professional SP2 or Microsoft ® W indo w s ® XP Home Edition SP2. •A d o b e Reader is a trademark or registered trademark of Ado b e Sys[...]
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Page 9
9 z Refer all work related to the installation of th is product to qualified service personnel or system installers. z Do not operate the unit beyond their its specified temperature, humidity, or power source ratin g s. Use the unit at temperatures b et w een +5 ºC - +45 ºC {41 ºF - 113 ºF} and w here the humidity is b et w een 5 % - 90 %. The [...]
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Page 10
10 z Indication label Refer to the indication la b el placed on the surface of the unit as to the indications of e q uipment classification an d po w er source, etc. z Handle the unit with care. Do not strike or shake, as this may damage the unit. z Do not strike or g ive a stron g shock to the unit. It may cause damage or allo w w ater to enter th[...]
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Page 11
11 Major Operatin g Controls and Their Functions (1) Error indicator [ERROR] Blinks w hen errors or pro b lems w ith the record er ' s operation occur. (2) Alarm indicator [ALARM] Refer to the Operating Instructions (PDF file) for more information a b out alarms. (3) Alarm susp ension i ndicator [ALARM SUSPEND] Refer to the Operating Instructi[...]
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Page 12
Major Operatin g Controls and Their Functions 12 HDD status indicator ( left side) Sho w s the operating status of the HDDs. (7) Key hole Use to open and close the front cover. Keep the key in a safe place. (8) Maintenance port Use for service w hen connected directly to a PC . Normally, it is not used. Note: • Use a straight ca b le to connect a[...]
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Page 13
Major Operatin g Controls and Their Functions 13 (1) USE button [USE] Used w hen adding or replacing an HDD or changing the operating mode of the HDD. (2) HDD unit HDD in special canister. Add and replace HDDs b y using the LCD on the front pan el. Refer to page 45 for details. Contact yo ur dealer for information on purchasi ng and replacing HDDs.[...]
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Page 14
Major Operatin g Controls and Their Functions 14 (5) HDD bay slots Up to 9 HDD can b e installed (one HDD unit is installed at t he factory). Note: • Limiting factors for the RAID5/RAID6 mod e. (6) RAID mode switch [RAID] S w itches the HDD operational mode (Single, RAID5, or RAID6). The settings b ecome effective after setting the HDD operation [...]
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Page 15
Major Operatin g Controls and Their Functions 15 (1) Handl e for Maintena nce Loosen the 5 scre w s indicated b y the triangles and grip these handles to pull off the panel w hen replacing the fan or doing other maintenance w ork. (2) Alarm/Contro l connector [ALARM/ CONTROL], D-Sub 25 pin Use to connect alarm devices ( b uzzers or indicators), ext[...]
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Page 16
16 Description o f Functions Outline of Functions The recorder can record high-defin ition images (mega pixel camera images) in SXGA (12 8 0 x 960) JPEG four times that of the existing V GA (640 x 4 8 0). This makes it possi b le to record a w ide angle of vie w and to zoom in w itho ut fuzziness to check things. You can install up to 9 HDDs to rec[...]
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Page 17
Outline of Functions 17 The RAID function makes it possi b le to improve the HDD ' s tolerance to errors. This product is e q uipped w ith the RAID6 mode that can recover image data w hen t w o HDDs fail, in addition to the RAID5 mode that can recover image data (RAID6 has t w o sets of error correcting code data). This prevents loss of record[...]
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Page 18
Outline of Functions 1 8 High through put is achieved b y separating the camera port and the client PC port. In addition to ac q uiring extremely sta b le images, you can connect a maximum of 64 cameras and 16 clie nt PCs, depending on your net w ork. Recordin g Camera images from net w ork cameras are recorded on the recorder. One Net w ork Disk R[...]
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Page 19
Outline of Functions 19 Event operations inc lude the following. • Start recording images Recording is done according to the recordin g duration and rate settings on the settings menu. T he images from a camera before an event occurs can be recor ded and linked to the event (pre- record event). • Display alarm messages A pop-up screen appears t[...]
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Page 20
Outline of Functions 20 The recorder and cameras connected to it can be operated from a PC on the network. Enabled functions When monitoring images from a camera with pan and tilt function. The recorder has two netwo rk security functions. Limit access wi th user authenticat ion/host authenti cation Turn on the user and host authentication to limit[...]
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Page 21
Outline of Functions 21 If the connection w ith the camera is b roken w ithin the time set in the program in the recorder, images are recorded on the SD memory card in the camera. Recordin g Rate Settin g SD memory recording can only b e set w hen the camera supports it and the compression format is set to M-JPEG. The recording rate for SD me mory [...]
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Page 22
22 Installation an d Setup Gettin g Started The procedure to start operations is sho w n b elo w . Setup Procedure 1 Rack Mountin g Mount the recorder into the rack (page 23). Go to step 2 if you are not using a rack. 2 Connections Connect the recorder to the various devices (page 25). 3 Power On Turn on the recorder (page 39). W hen using extensio[...]
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Page 23
23 Setting up the Rack Install the recorder into an EIA standard compliant rack. Note: • Installation in a rack requ ires four M5 x 12 screws. 1 Remove the 5 rubber feet from the underside of the recorder. Use a screwdriver to remove the screws holding the rubber feet. 2 Attach the handle for rack mo unting bracket to the rack mounting brackets. [...]
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Page 24
Settin g up the Rack 24 W hen connecting multiple extension units ( W J-HDE400) to the recorder, place the re co rder in the center of the rack. Connect the recorder and the extension unit w ith the co nnection ca b le (1 m {39.4 "}) included w ith the extension unit. Note: • Install the recorder in the cen ter of the rack, if using a rack. [...]
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Page 25
25 Connections This sections explains ho w to connect the PC, cameras, and extension units. The types of ca b les and other hard w are depend on ho w each setup is done. Before starting installation w ork, check to make sure you have everyth ing you need. Connect the PC and the camera to the recorder using a HU B. The recorder is connected to the H[...]
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Page 26
Connections 26 Usin g a HUB for Direct Connecti on The PC connects to the camera using the camera por t and the client PC port on the rear of the recorder. Camera images input through the camera port are sent to the PC from the client PC port. 2 Port Operation Important: • Connect the camera to the camera port and the PC to the client PC port. Co[...]
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Page 27
Connections 27 Connectin g to a PC over ADSL Note: • MPEG-4 video may not b e displayed w hen using a router. Consult your net w ork administrator a b out router settings. Example of Connectivity with 1 Port Operation PC W A N (Internet) PC ADSL line ADSL ro u ter (Commercially a v ailable) N etwork camera Recorder HUB LA N cable ( N ot pro v ide[...]
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Page 28
Connections 2 8 Connectin g multiple units to the recorder PC PC N etwork camera Recorder (1) Recorder (area 1) HUB HUB LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight ( N TSC model) / category 7, straight (P AL model)) LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight ( [...]
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Page 29
Connections 29 Connectin g to a PC over ADSL Example of Connectivity with 2 Port Operation WA N (Internet) PC Recorder ADSL ro u ter (Commercially a v ailable) ADSL line PC N etwork camera HUB HUB LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight ( N TSC model) / category 7, straight (P AL model)) ND400_Basic.b[...]
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Page 30
Connections 30 Connectin g multiple units to the recorder PC PC N etwork camera N etwork camera Recorder (1) Recorder (area 1) HUB HUB HUB LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight ( N TSC model) / category 7, straight (P AL model)) LA N cable ( N ot pro v ided: 10BASE-T / 100BASE-TX / 1 000BASE-T categ[...]
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Page 31
Connections 31 You can connect a maximum of 5 extensi on units to a single recorder. Connect the recorder and the extension unit w ith the connection ca b le included w ith the extension unit. Connect as follo w s w hen connecting multiple extension units ( W J-HDE400) or adding a ne w connectio n. Also, b e sure to read the user manual for the ext[...]
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Page 32
32 About Connectors You can use emergency recording and auto adjustment time functio ns w hen alarm e q uipment like a b uzzer or indicator w hich is mounted externally. Create the connector b y referring to the pin assignments. The pin assignments are different for other Net w ork Disk Recorders. C onnect using the follo w ing chart. Usin g the Al[...]
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Page 33
About Connectors 33 Turning [On] the external s w itch starts emergency recording. Emergency recording operations differ depending on the [Emergency rec.] settings accessed through the Setup menu (refer to Setu p Instructions (PDF file)). Turning [On] the external s w itch, records b y s w itching the program. Set the recording program in [Time ta [...]
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Page 34
About Connectors 34 When settin g s menu - [Bas ic] - [Time & date] - [Auto adju stment time] is set to [Sl ave] [Time Adjust Input] is availa b le and the time on the recorder is synch ronized w ith the other devices. 15 minutes b efore or after the set [Activation time] if a signal output from another device is input to the Adjustment Time I/[...]
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Page 35
About Connectors 35 This section explains ho w to connect an Uninterrupti b le Po w er Supply (hereafter UPS) as part of your po w er outage countermeasures. W hen the recorder receives a po w er outage detection signal from the UP S, it b egins its internal po w er off se q uence (process to stop recording to protect the recorder). After the inter[...]
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Page 36
About Connectors 36 Used to connect alarm-related devices such as a sensor or a door s w itch. Create the connector b y referring to the pin assignments. The pin assignments are different for other Net w ork Disk Recorders. C onnect using the follo w ing chart. Usin g the Alarm Connector Pin Assi g nments ALARM 1 13 25 14 Pin Number Name Descriptio[...]
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Page 37
About Connectors 37 W hen a signal is input to Alarm Inputs 1 thro ugh 32 (Alarm connector pins 1 through 12 and 15 through 25, Alarm/Control connecto r pins 1 through 9), recording and camera images are sho w n according to the settings. W hen alarm devices such as a b uzzer or indicator are installed ex ternally, connect them to the Alarm output [...]
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Page 38
About Connectors 3 8 *The error output timing is set under [Basic] on the settings menu (refer to the Setup Instructions (PDF file)). Note: • During L active (Lo w active), the log ic is ena b led w hen the signal ' s voltage level is Lo w . • During H active (High ac tive), the logic is ena b led w hen the signal ' s voltage level is[...]
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Page 39
39 Power Supply Turn on the recorder. 1 Insert the power p lu g to an outlet. 120 V AC, 60 Hz for NTSC model 220 V - 240 V AC, 50 Hz for PAL model • Make sure the po w er source matche s the po w er re q uirement of the model in use. 2 Turn on the [POWER] swit ch on the rear of the recorder. • The operate indicator lights and recorder/H DD chec[...]
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Page 40
40 Usin g the Front Panel for Operations Operate the recorder using the LCD and the b uttons on the front panel. The LCD changes as follo w s w hen you press the arro w b uttons (up or do w n). Basic Operations (Temperature w il l b e displayed in Fahrenheit for NTSC model, e.g. "90 ºF") Date display screen The date, time and internal te[...]
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Page 41
Usin g the Front Panel for Operations 41 For checking information (soft w are version, hard w are version, MAC address, or serial num b er) a b out the recording system. Check the settings b y s w itching b et w een screens using the follo w ing operations. The LCD changes as follo w s w hen using the arro w b uttons (up or do w n). Also, pressing [...]
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Page 42
Usin g the Front Panel for Ope rations 42 You can check the DH CP, IP address, su b net mask, gate w ay * , and HTTP po rt * for each port. The follo w ing ports are displayed: Camera port: PT #1, Client PC port (PC port): PT #2, and the Maintenance p ort: PT#3. Use the arro w b uttons (left or right) to s w itc h b et w een ports. *G a t e w ay a [...]
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Page 43
Usin g the Front Panel for Operations 43 Setta b le items are the same as those in "Checking the IP Address (page 42 )". Configure the settings for each item b y s w itching b et w een screens using the follo w ing operations. W hen the cursor is ">", use the arro w b uttons (up or do w n) to s w itch b et w een screens. The [...]
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Page 44
Using the Front Panel for Ope rations 44 Use the HDD canister provided to install th e HDD. The HDDs can be easily installed or removed from the HDD slots inside the front cover. Contact your dealer for informati on on purchasing, installing, and replacing HDDs. 1 Install the HDD in to the special canis ter and use the fo ur screws to fasten both s[...]
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Page 45
Usin g the Front Panel for Operations 45 Install the HDD unit provided (page 46). The HDDs can b e easily installed or removed from the H DD b ay slots inside the front cover. Contact your dealer for information on purchasing, installing, and replacing HD Ds. *Extension unit is re q uired for installation as a unit. Handlin g the HDD Important: •[...]
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Page 46
Usin g the Front Panel for Ope rations 46 You can install HDDs from the recorder w hile it is in operation. 1 Insert the key (included) into the key hole and tu rn it to the ri g ht while pressin g g ently to o pen the front cover. 2 Insert the HDD units into the HDD bay slots while checkin g each HDD number marked on the HDD b ay slots. Press the [...]
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Page 47
Usin g the Front Panel for Operations 47 11 Select [YES] with the arrow buttons (left or ri g ht) and then press the [SET] bu tton. The HDD is recognized for recording . Press the [SET] b utton to return to the display format screen. 12 Close the front cover and lock it by li g htly pressin g and turnin g the key to the left. Keep the key in a safe[...]
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Page 48
Usin g the Front Panel for Ope rations 4 8 7 Select [YES] with the arrow buttons (left or ri g ht) and then press the [SET] bu tton. 8 Select the number of the extension unit where you install ed the HDD with the arrow buttons (up or down) and press the [SET] but ton. 9 Select [YES] with the arrow buttons (left or ri g ht) and then press the [SET] [...]
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Page 49
Usin g the Front Panel for Operations 49 9 Select [YES] with the arrow buttons (left or ri g ht) and then press the [SET] bu tton. The HDD stop process b egins and the HDD status indicator b links orange. The HDD status indicator goes out once the HDD stop process is complete. • If you stop the HDD during recording, recording s w itches to anothe[...]
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Page 50
Usin g the Front Panel for Ope rations 50 The HDDs in one extension unit can b e removed simultaneously. For details refer to the operating instructions for the extension unit. 1 Insert the key (included) into the key ho le on the front cover of the extension unit and turn it while pressin g in g ently to open the fron t cover. 2 Press the [USE] bu[...]
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Page 51
Usin g the Front Panel for Operations 51 11 Check the disk information. Check the follo w ing content related to the HDD under [Disk information] on the settings menu. Refer to the Setup Instructions (PDF file) for more information. • HDD capacity • HDD remaining capacity • Hour meter • Disk operation mode • Date range of video recorded o[...]
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Page 52
Usin g the Front Panel for Ope rations 52 W hen errors occur during RAID5 or RAID6 opera tion, the HDD errors in the follo w ing ta b le are displayed. W hen one HDD has errors ([1do w n]) in RAID5 mode, the data on the remaining H DDs can b e read and recovery is possi b le. W hen t w o HDDs have errors ([2do w n]) in RAID6 mode, the data on the r[...]
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Page 53
Usin g the Front Panel for Operations 53 W hen one HDD errors ([1do w n]) in RAID5 mode, the data on the remaining HDDs can b e read and recovery is possi b le. W hen t w o HDDs errors ([2do w n]) in RAID6 mode, the data on the remaining HDDs can b e read and recovery is possi b le. Note: • W hen errors (1do w n) occur in RAID6 mode , q uickly ex[...]
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Page 54
Usin g the Front Panel for Ope rations 54 Press the [SET] b utton on the Manual Re b oot screen to display the Manual Re b oot ACCEPT screen. Select [YES] and press the [SET] b utton to re b oot. Rebootin g [SET] ND400_Basic.book 54 ページ 20 08年4月8 日 火曜日 午後3時59 分[...]
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Page 55
55 Attachments Troubleshootin g Before re q uesting service, check the follo w ing items. Contact your dealer if the pro b lem does not appear here, if the pro b lem is not resolved b y these remedies, or if you have any q uestions a b out settings and installation. Problems Problem Check item/remedy Pa g e Po w er is not turn on. Make sure that th[...]
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Page 56
Troubleshootin g 56 Cannot recover data after replacing HDDs (In RAID5/RAID6 mode) Make sure the HDD unit is firmly inser ted into the disk slot. page 53 The HDD you are trying to recover data from has errors. - Make sure that the capacity of the replaced HDD is not smaller than the original HDD. Even if the capacity is the same, t he space may b e[...]
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Page 57
57 Specifications ● General Spe cifications ● HDD (One HDD is provided at the factory. Co ntact your dealer to purchase additional HDD.) ● Input/output *1 No voltage make contact input +5 V pull-up, 150 k Ω *2 Maximum output of open collector is DC 24 V , 100 mA *3 High (+5 V to +12 V , max. 6.3 mA) *4 52 k Ω +5- V pull-up, output current -[...]
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Page 58
5 8 Accessories • CD-ROM * ......................................................................... 1 pc. • Installation Guide (this b ook) .......................... .................. 1 pc. • Quick Reference Guide .................................................... 1 pc. • W arranty (Only for NTSC model) ................................[...]
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Page 59
59 Index 1 port op eration ... .......... ........... .......... ............. ........... .......... ........... .......... .... 25 1 000BASE -T . .......... ........... .......... ........... ............. .......... ........... .......... ......... 25 100BASE- TX .................... .......... .............. ............. .......... ...........[...]
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Page 60
For U.S., Canadian and Puerto Rican fields: Panasonic System So lu tions Company , Unit Company of P anasonic C o r poration of Nor th Amer ica www .panasonic.com/ b usiness/ F or customer suppor t, call 1. 8 00.52 8 .6747 Three P anasonic W ay 2H-2, Secaucus, N e w Jerse y 07094 Pa nasonic Canada Inc. 5770 Am b ler Drive , Mississauga, Ontario, L4[...]