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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic WV-NP1000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic WV-NP1000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic WV-NP1000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic WV-NP1000 should contain:
- informations concerning technical data of Panasonic WV-NP1000
- name of the manufacturer and a year of construction of the Panasonic WV-NP1000 item
- rules of operation, control and maintenance of the Panasonic WV-NP1000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic WV-NP1000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic WV-NP1000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic WV-NP1000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic WV-NP1000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Network camera Operating Instructions Model Nos. WV -NP1000 WV -NP1004 P U S H T O LOC K /E JE C T WV-NP1004 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model numbers in these Operating Instructions are given without suffix. (Lens is option.) The illustratio[...]
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Page 2
2 Contents Preface ....................................................................................................................... ..... 3 About these operating instructions .............................................................................. 3 Trademarks and registered trademarks ..................................................[...]
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Page 3
3 Preface About these operating instructions There are 2 sets of operating instructions for the WV-NP1000/WV-NP1004 as follows. • Operating Instructions (book) • Operating Instructions (PDF, these operating instructions) These operating instructions contain descriptions of how to operate this product using a PC via a network and of how to confi[...]
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Page 4
4 Step 1 Start up the web browser. Step 2 Enter the IP address designated using the Panasonic IP setup software in the address box of the browser. (Example: http://192.168.0.10) Important: • When the HTTP port number is changed from "80", enter the IP address of the camera after "http://", for example "http://192.168.0.11[...]
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Page 5
5 About the "Live" page q [Live] button Click this button to display the "Live" page. Refer to page 7 for descriptions of how to operate the "Live" page. w [Setup] button *1 Click this button to display the setup menu. e Multi-screen buttons Click the desired multiscreen (1-4 or 5-8) button to display images on a multi[...]
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Page 6
6 !2 One shot button Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. !3 Main area Images from the camera will be displayed in this area. *1 Operable by only users whose access level is "1. Administrator" *2 Operable by only users whose access level is "1. Administrator&qu[...]
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Page 7
7 Switch colo u r of the dis- played images between colo u r and B/W *2 Images will be displayed in B/W (black and white). Images will be displayed in colo u r. Zoom in/out of image *2 Change brightness *2 Open/close the AUX con- nector *2 The displayed image will be zoomed out. Image will be darker. The AUX connector will open. The AUX connector w[...]
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Page 8
Turn on/off audio *3 * The [Audio] button will be displayed only when "ON" is selected for "Mic mode" on the setup menu. ( ☞ page 26) Display a still picture (one shot) When this button is clicked, the button will turn into the button and audio will not be heard. When this button is clicked, a new window will open and the stil[...]
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Page 9
9 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multiscreen. Images from up to 4 cameras can be displayed simultaneously. To display images on a multiscreen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 2 groups (8 cameras) can be registered. ( ☞ page 27[...]
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Page 10
10 Action at an Alarm Occurrence The alarm action will be performed when the following alarm occur. Alarm type Terminal alarm: When connecting an alarm device such as a sensor to the alarm connector on the rear of the camera, the alarm action will be performed when the connected alarm device activated. VMD alarm: When a motion is detected in the se[...]
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Page 11
11 T ransmit Images onto an FTP Ser ver Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. Important: When using this function, set the user name and password to restrict users who can l[...]
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Page 12
Save images on the SD memory card when failed to transmit images by the FTP periodic transmission function Images failed to transmit by the FTP periodic transmission can be saved automatically on the SD memory card. To obtain the images saved on the SD memory card, use the Windows command prompt or FTP client software. The obtained images can be br[...]
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Page 13
13 Step 3 Move the current directory to drive B and obtain images. Notes: • When logging in the camera, the current directory will be drive D. Images on the SD memory card can be found in the "FTP" directory under drive B. Move to the "FTP" directory and obtain images. <Directory structure of drive B> Example: To obtain [...]
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Page 14
14 About the Network Security of the Camera Equipped security functions The following security functions are featured in this camera. q Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to on. ( ☞ p[...]
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Page 15
15 Display the Setup Menu and Configure the Settings of the Camera Using a PC The following are descriptions of how to configure the settings on the SETUP menu. The setup menu is operable by only users whose access level is "1. Administrator". How to display the setup menu Step 1 Display the "Live" page. ( ☞ page 5) Step 2 Cli[...]
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Page 16
16 How to operate the setup menu Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the setup page dis- played in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab. Step 2 C[...]
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Page 17
17 About the operation window q [Live] button Click this button to display the "Live" page. w [Basic setup] button Click this button to display the "Basic setup" page. The basic settings such as time and date, camera name, and the settings relating to the NTP server and the SD memory card can be configured on the "Basic set[...]
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Page 18
18 i [Network setup] button Click this button to display the "Network setup" page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network management Protocol) and FTP (File Transfer Protocol) can be configured on the "Network setup" page. Refer to page 39 for further information. o [Maintenanc[...]
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Page 19
19 Configure the basic settings of the camera [Basic setup] The basic settings such as time and date and camera name, and the settings relating to the NTP server and the SD memory card can be configured on the "Basic setup" page. The "Basic setup" page has 3 tabs of the [Basic] tab, the [NTP] tab and the [SD memory card] tab. Co[...]
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Page 20
20 [Daylight saving (Summertime)] Select "ON" or "OFF" to determine whether or not to apply daylight saving time. ON: Applies summer time. An asterisk (*) will be dis- played on the left side of the displayed time and date. OFF: Does not apply summer time. Default: OFF [Link/Access LED] Select "ON" or "OFF" t[...]
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Page 21
21 Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the "Basic setup" page. ( ☞ page 19) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the sele[...]
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Page 22
22 [About SD memory card] Select "Use" or "Not use" to determine whether or not to use the SD memory card. Important: • Before removing the SD memory card from the cam- era, it is necessary to select "Not use" first. • After inserting the SD memory card, it is necessary to select "Use" to use the SD memor[...]
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Page 23
23 Configure the settings relating to images and audio [Camera setup] The settings relating images and audio such as brightness and image quality of JPEG/MPEG-4 can configured on this page. The "Camera setup" page has 3 tabs of the [JPEG/MPEG-4] tab, the [Camera] tab and the [Audio] tab. Configure the settings relating to JPEG image [JPEG[...]
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Page 24
24 Configure the settings relating to MPEG-4 image [JPEG/MPEG-4] Click the [JPEG/MPEG-4] tab on the "Camera setup" page. ( ☞ page 23) Configure the settings such as "Max bit rate (per 1 client)", "Image capture size" and "Image quality" on this page. Refer to page 23 for further information about the settin[...]
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Page 25
25 Configure the camera settings such as image quality and brightness, etc. [Camera] Click the [Camera] tab on the "Camera setup" page. ( ☞ page 23) The following are descriptions of how to configure the settings relating to image quality and brightness, etc. Refer to the operating instructions (book) for further information about the s[...]
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Page 26
26 Configure the settings relating to audio [Audio] Click the [Audio] tab on the "Camera setup" page. ( ☞ page 23) The settings relating to audio can be configured on this page. [Mic mode*] Select "ON" or "OFF" to determine whether to turn on or off audio on a PC. ON: Transmits audio from the camera to the PC. Audio [...]
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Page 27
27 Configures the multi-screen settings [Multi-screen setup] The cameras to be used for the multi-screen display can be registered on this page. Refer to page 9 for descriptions of how to display images on a multi-screen. [IP Address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be regis- tered [...]
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Page 28
28 Configure the alarm settings [Alarm setup] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on this page. The "Alarm setup" page has 3 tabs of the [Alarm] tab, the [VMD area] tab and the [Notification] [...]
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Page 29
29 [Alarm image FTP transmission] Select "ON" or "OFF" to determine whether or not to transmit the alarm image to the FTP server. Default: OFF [Directory] Enter the directory name where the alarm images are to be saved. Number of characters for the directory name: 0 - 256 characters [File name] Enter the file name used for the a[...]
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Page 30
30 Configure the settings relating to the alarm out connector [Alarm output setup] Click the [Alarm] tab on the "Alarm setup" page. ( ☞ page 28) The settings relating to the alarm out connector can be configured on this page. Refer to pages 29 and 30 for further information about the settings relating to the alarm image and the alarm ou[...]
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Page 31
31 Set the VMD areas [VMD area] Click the [VMD area] tab on the "Alarm setup" page. ( ☞ page 28) The video motion detection areas can be set on this page. When a motion is detected in the set area, the alarm action will be performed. Note: It will take around 5 minutes to start detection after the power is turned on. Set the VMD areas S[...]
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Page 32
32 Step 6 Select "ON" or "OFF" for "Light detection control". When "ON" is selected, detection errors caused by turn- ing lighting on/off can be diminished. Notes: • Complete prevention of detection error is not guar- anteed even if using this function. • When "ON" is selected, performance of th[...]
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Page 33
33 Configure the settings relating to the mail notification [Notification] Click the [Notification] tab on the "Alarm setup" page. ( ☞ page 28) The settings relating to the alarm mail can be configured on this page. To notify of an alarm occurrence by e-mail, it is necessary to configure the settings of the mail server. ( ☞ page 37) [[...]
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Page 34
34 Configure the settings relating to Panasonic alarm protocol [Panasonic alarm protocol setup] Click the [Notification] tab on the "Alarm setup" page. ( ☞ page 28) The settings relating to Panasonic alarm protocol can be configured on this page. [Panasonic alarm protocol] Select "ON" or "OFF" to determine whether or[...]
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Page 35
35 Configure the settings relating to the authentication [Authentication setup] The settings relating to the authentication such as users and PCs (IP addresses) restrictions for accessing the cam- era can be configured on the "Authentication setup" page. The "Authentication setup" page has 2 tabs of the [User] tab and the [Host][...]
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Page 36
36 Configure the settings relating to the host authentication [Host] Click the [Host] tab on the "Authentication setup" page. ( ☞ page 35) The settings to restrict PCs (IP address) to access the camera can be configured on this page. [Host authentication] Select ON or OFF to determine whether or not to authenticate the host. Default: OF[...]
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Page 37
37 Configure the settings of the servers [Server setup] The settings relating to the mail server and the FTP server can be configured on this page. The "Server setup" page has 2 tabs of the [Mail] tab and the [FTP] tab. Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the "Server setup" page. The[...]
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Page 38
38 Configure the settings relating to the FTP server [FTP] Click the [FTP] tab on the "Server setup" page. ( ☞ page 37) The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP server address] Enter the IP address or the host name of the FTP serv- er. Number of characters for the FTP[...]
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Page 39
39 Configuring the network settings [Network setup] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on this page. The "Network setup" page has 3 tabs of the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP] tab. Configure the network settings [N[...]
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Page 40
40 [HTTP port] Assign the port numbers independently. The following port numbers are unavailable since they are already in use. Available port number: 1 - 65535 Default: 80 <Port numbers already in use> 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 995, 10669, 10670 [DNS] Select "AUTO" or "MANUAL" to determine wh[...]
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Page 41
41 Notes: • The port forwarding function changes a global IP address to a private IP address, and "Static IP masquerade" and "Network Address Translation (NAT)" have this function. This function is to be set in a router. • To access the camera via the Internet by connecting the camera to a broadband router, it is necessary t[...]
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Page 42
42 [Password] Enter the password to access the DDNS server. Number of characters for the password: 0 - 32 char- acters [Access interval] Select the interval to access the DDNS server to check the IP address and the host name from the following. 1 min/10 min/30 min/1 hour/6 hours/24 hours Default: 1 hour Configure the settings relating to SNMP [SNMP[...]
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Page 43
43 Configure the settings relating to the FTP periodic transmission [FTP periodic transmission] Click the [FTP] tab on the "Server setup" page. ( ☞ page 37) The settings relating to the periodic transmission of images to an FTP server can be configured on this page. To transmit images to an FTP server periodically, it is necessary to co[...]
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Page 44
44 Configure the schedule settings of the FTP periodic transmission [Schedule setup] Click the [FTP] tab on the "Server setup" page. ( ☞ page 37) The schedule settings of the FTP periodic transmission can be configured on this page. Refer to page 38 for further information about the settings relating to the FTP periodic transmission. Ho[...]
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Page 45
45 How to delete the set schedule Step 1 Uncheck the check box of the set day of the week. Step 2 Click the [SET] button after completing the settings. → The result will be displayed at the bottom of the win- dow.[...]
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Page 46
46 Maintenance of the camera [Maintenance] System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. The "Maintenance" page has 3 tabs of the [System log] tab, the [Upgrade] tab and the [Initialization] tab. Check the system log [System log] Click the [System log] tab of the "Maintenance&[...]
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Page 47
47 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. ( ☞ page 46) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model No.], [MAC address], [Firmware version], [IPL version], [DSP version] Informa[...]
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Page 48
48 Initialize/restart the camera [Initialization] Click the [Initialization] tab of the "Maintenance" page. ( ☞ page 46) Initialization of the settings and data of the camera and restarting of the camera can be performed on this page. [Initialize setup data] Click the [Execute] button to reset the settings to the default settings. Howev[...]
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Page 49
49 Configure the Camera Settings such as Image Quality , Brightness, etc. The following are descriptions of how to configure the settings such as image quality, brightness, privacy zone and flange-back length, etc. The settings can be configured in the following methods. • Configure the settings using a PC The setting can be configured on the [Ca[...]
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Page 50
50 The following are available for the shutter speed. When "Full scan" is selected for resolution: OFF (1/12.5), 1/25, 1/50, 1/60, 1/120, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 When "Partial scan" is selected for resolution: OFF (1/50), 1/120, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 Default: 1/25 Notes: • When &qu[...]
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Page 51
51 How to adjust white balance (When "AWC" is selected "WHITE BAL") q Select "AWC" for "WHITE BAL", and then press the [Left] button to switch to "AWC → PUSH SW". w Press the [SET] button to adjust white balance. The "PUSH SW" part will be highlighted in the process of the adjustment. Wh[...]
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Page 52
52 Configure the settings relating to the flange-back [BACK- FOCUS] Select the method of the flange-back length adjustment and adjust the flange-back length minutely. The settings can be configured on the "BACK-FOCUS SETUP" page. Before adjusting the flange-back length, adjust the lens first. ( ☞ Operating instructions (book)) Refer to [...]
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Page 53
53 [SETUP-SW LOCK] Select "ON" or "OFF" to determine whether or not to use the operation buttons on the camera for the flange-back length adjustment. ON: The operation buttons on the camera are unavail- able for the flange-back length adjustment. OFF: The flange-back length can be adjusted using the operation buttons on the came[...]
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Page 54
54 Configure the settings on the "SPECIAL SETUP" page [SPECIAL SETUP] Configure the settings relating to image quality can be configured on the "SPECIAL SETUP" page. The settings can be configured on the "SPECIAL SETUP" page. Refer to the operating instructions (book) for descriptions of how to display the "SPECIA[...]
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Page 55
55 Configure the network settings [NETWORK] Configure the network settings. When connecting the camera to a network, it is necessary to configure the network settings such as IP address, etc. The settings can be configured on the "NETWORK SETUP" page. Refer to the operating instructions (book) for descriptions of how to display the "[...]
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Page 56
56 Configure the detailed settings The following are descriptions of how to edit the camera title, adjust white balance, etc. on the detailed setup menu. The camera title can be edited and displayed on the screen The camera title can be edited and displayed on the screen. Up to 16 characters are available for the camera title. Step 1 Select "O[...]
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Page 57
57 Compensate backlight Set an area where backlight is to be compensated. Step 1 Select "ALC" for "ALC/ELC" on the "CAMERA SETUP" page. → The "ALC CONT" page will be displayed. Step 2 Move the cursor onto "BLC" and select "ON" or "OFF". ON: Backlight will be compensated automat[...]
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Page 58
58 Adjust white balance finely After adjusting white balance using the auto tracking white balance (ATW) function or the auto white balance control (AWC) function ( ☞ page 50), manually adjust white balance finely. Step 1 Press the [SET] button after selecting any of "ATW1", "ATW2" and "AWC" for "WHITE BAL"[...]
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Page 59
59 Configure the B/W mode settings Configure the settings relating to the B/W mode such as brightness at change between colo u r and B/W, waiting time to change to the B/W mode, etc. Step 1 Press the [SET] button after moving the cursor onto "BW MODE" on the "CAMERA SETUP" page. → The "BW MODE" page will be displayed[...]
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Page 60
60 Set the privacy zone When there is a zone that is not to be displayed, set the zone as a privacy zone to not to display. Up to 8 privacy zones can be set. Step 1 Move the cursor onto "PRIVACY ZONE" on the "CAM- ERA SETUP" page and press the [SET] button after selecting "ON (1)" or "ON (2)". → The zone nu[...]
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Page 61
61 Step 1 Select "ON" for "EL-ZOOM" on the "CAMERA SETUP" page. → The "EL-ZOOM" page will be displayed. Step 2 Move the cursor onto "ZOOM" and press the [SET] but- ton. → Images to which zooming can be applied will be dis- played. Step 3 Adjust zooming level pressing the [Up] and [Down] but- ton[...]
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Page 62
62 Correct image defects (blemishes) such as scratches Image defects (blemishes) such as scratches can be corrected in the following method. Step 1 Press the [SET] button after moving the cursor onto "PIX OFF" on the "SPECIAL SETUP" page. → The "PIX OFF" page will be displayed. Step 2 Press the [SET] button after sel[...]
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Page 63
63 About the Displayed System Log Error indications relating to SMTP Category POP3 server error SMTP server error Internal error Authentication error Cannot connect to POP3 server Authentication error Other error Connection error to DNS server Cannot connect to SMTP server. Entered user name or password may be incorrect. Check if the mail settings [...]
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Page 64
64 Category Connection error Connection error Time adjustment synchronizing with NTP succeeded. Internal error Internal error Cannot connect to DDNS server. Cannot connect to NTP server. Succeeded in the update. (NTP) Other error User name and password isn't correct. IP address updated failed. Other error • The designated IP address of the D[...]
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Page 65
65 • Are the set IP addresses valid? • Is the LAN cable (category 5) is firmly connected to the network connector on the rear of the camera? T roubleshooting Before asking for repairs, check the symptoms with the following table Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is no[...]
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Page 66
• Is the SD memory card formatted? • Isn ’ t the write protect switch set to "LOCK"? When the write protect switch is set to "LOCK", avail- able size/total size indication of the SD memory card will be "**********KB/**********KB". • Depending on the version of your browser, there might be difficulties refreshin[...]
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Page 67
67 Flicker occurs. (The screen flickers.) Images from analog output are not smoothly displayed. Images cannot be saved on the SD memory card. 49 • Is the camera used under fluorescent lamps operating at 60 Hz? By setting the shutter speed to "1/60" or "1/120", flicker caused by fluorescent lamps can be diminished. • Check if[...]
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Page 68
68 • This may occur due to the display adapter and driver combination. When this occurred, update the driver of the display adapter to the latest version first. If updating the driver does not solve the problem, adjust the hardware acceleration as follows. 1. Right-click on the desktop and select "Properties" from the displayed pop-up m[...]
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Page 69
69 When using a PC on which Windows XP Service Pack2 (SP2) is installed The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed. Follow the instructions below when the following occurred. By performing the following solutions, other applications and the security level may not be affected. The &q[...]
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Page 70
Matsushita Electric Industrial Co., Ltd. Osaka, Japan http://www.panasonic.co.jp/global/ © 2005 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. N1205-0 3TR004271AAA Printed in Japan[...]