Panasonic WV-SW390 manual

Operating Instructions Network Camera Model No. WV-SW390 Series WV-SC380 Series WV-SW170 Series WV-ST160 Series WV -SW175 WV -SW396 This manual covers the models: WV-SW390 Series (WV-SW396, WV-SW395, WV-SW396E, WV-SW395E, WV-SW395R, WV-SW395PJ), WV-SC380 Series (WV-SC386, WV-SC385, WV-SC384, WV-SC386E, WV-SC385E, WV-SC384E, WV-SC385R, WV-SC384R, WV[...]

Preface About the user manuals There are 2 sets of operating instructions for the WV-SW396, WV-SW395, WV-SC386, WV-SC385, WV-SC384, WV-SW395PJ, WV-SC385PJ, WV-SW175, WV-SW174W, WV-SW172, WV-ST165, WV-ST162 (P model), WV-SW396E, WV-SW395E, WV-SC386E, WV-SC385E, WV-SC384E, WV-SW395R, WV-SC385R, WV-SC384R, WV-SW175E, WV-SW174WE, WV-SW172E, WV-ST165E, [...]

Notation Model Notation Model SC386 SC386 WV-SC386 SC385 SC385 WV-SC385 SC384 SC384 WV-SC384 SW175 SW175 WV-SW175 SW174W SW174W WV-SW174W SW172 SW172 WV-SW172 ST165 ST165 WV-ST165 ST162 ST162 WV-ST162 *Except for the HTTPS function for WV-SW395R, WV-SC385R, and WV-SC384R. Trademarks and registered trademarks • Microsoft, Windows, Windows Vista, W[...]

Viewer software It is necessary to install the viewer software “Network Camera View 4S” to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions. IMPORTANT • The default set[...]

Table of Contents 1 Monitor images on a PC .. ........................................................................9 1.1 Monitor images from a single camera .. ...........................................................................9 1.2 About the “Live” page .. .............................................................................[...]

10.4.2 How the logs and images are saved depending on the settings for “Manual/ Schedule” .. ..................................................................................................................... 76 10.4.3 How the logs and images are saved depending on the settings for “FTP error” .. .......... 78 11 Configure the settings re[...]

15 Configure the settings relating to the authentication [User mng.] .. ................................................................................................... 156 15.1 Configure the settings relating to the user authentication [User auth.] .. ................ 156 15.2 Configure the settings relating to the host authentication [Host aut[...]

21.2 Installing Panasonic “IP Setting Software” .. .............................................................. 223 21.3 Installing the manuals .. ................................................................................................ 224 21.4 Installing the Viewer software .. .........................................................[...]

1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the brows[...]

Password: 12345 → The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page. IMPORTANT • To enhance the security, change the password for the user name “admin”. It is recommended to change this password periodically. • When displaying multiple H.264 (or MPEG-4) images on a PC, images may not[...]

max. 5 fps When “Off” is selected for “H.264 transmission” (or “MPEG-4 transmission”) max. 30 fps Operating Instructions 11 1 Monitor images on a PC[...]

1.2 About the “Live” page Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. A C D E F H I J K G B RT U V WX Y S N MO P Q L [select language] pull-down menu The camera ’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. ( ® page 53) [Setup] button *1 Displays the setup m[...]

• [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(1)” (or “MPEG-4(1)”). ( ® page 84, page 90) • [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(2)” (or “MPEG-4[...]

• [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector will be closed. Note • The names of “AUX”, “Open” and “Close” can be changed. ( ® page 142) [Rec. on SD] button *4 SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 SW172 SW172 ST165 ST165 ST162 ST162 Th[...]

– When there are multiple moving objects in the shooting area – When the contrast ratio between a moving object and the background is almost none – When an object moves quickly – When a moving object is too small or too big – When the shooting area is dark – When there is a flicker in the shooting area • When the zoom ratio is set to [...]

• When “360 map -shot” is carried out while the camera is moving (panning/tilting), images captured while panning/tilting may be displayed as the thumbnail display. In this case, stop the current operation and carry out “360 map-shot” again. • When “Preset map-shot” is carried out with an unregistered preset position (among preset p[...]

Full screen button Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio of displayed images will be adjusted in accordance with the monitor. Snap shot button Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking[...]

The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. ( ® page 54) In addition, when being adjusted, the status of brightness ( ® page 55), panning/tilting degree and the zoom ratio display ( ® page 96), camera position ( ® page 96), and the preset ID ([...]

1.3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registe[...]

2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest image or perform panning, tilting [...]

1. Access to “http://IP address/mobile” *1 or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. A B C D E F G H Functions Outline of functions A Pan/tilt *2 Controls the camera direction. The camera will pan or tilt to each direction by pressing the corresponding di[...]

Functions Outline of functions D Resolution control Changes the image capture size by pressing the dial key “0”. • Image in the aspect ratio of “4:3” Changes the image capture size between 320x240 (default) and 640x480. SC384 SC384 SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 • Image in the aspect ratio of “4:3 (VGA)?[...]

• It is impossible to transmit/receive audio using a cellular phone. • Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting “9 Low” for “Image quality setting” of “JPEG” ( ® page 80) may sometimes solve this problem. • Depending on the cellular phone in use or its contract plan,[...]

1. Access to “http://IP address/cam” *1 or “http://Host name registered in the DDNS server/cam” *2 using a mobile terminal. → Images from the camera will be displayed. A B C D Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area D , buttons to operate those fun[...]

2. Click the button of the function that you want to operate. CD A B E F Pan/Tilt Preset Resolution control AUX control Focus display SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 Zoom display Each function is explained below. Operating Instructions 25 2 Monitor images on a cellular phone/mobile terminal[...]

Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , , , and buttons. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed of the registered preset camera directions according to the p[...]

Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. • Image in the aspect ratio of “4:3” SC384 SC384 SW175 SW175 SW174W SW174W ST165 ST165 : Changes the image capture size between 320x240, 640x480 (default), an[...]

Note • Depending on the model of mobile terminal used, the size of the image may not change even if the resolution setting has been changed. AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the and buttons. This function is only displayed when [Termin[...]

Focus display SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 Press the button to display the buttons used to operate the focus on the screen. The camera’s focus can be operated with the , , and buttons. Operating Instructions 29 2 Monitor images on a cellular phone/mobile terminal[...]

Zoom display The camera’s zoom can be operated with the , , and buttons. Note • When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/ cam” *1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/cam?[...]

3 Record images on the SD memory card manually (SW396/SW395/SC386/SC385/SC384/ SW175/SW172/ST165/ST162) Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab of the “Basic” page of the setup menu. ( ® [...]

Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window. ( ® page 65) The destination directory to which data are to be saved is a fixed directory on Drive B. Refer to the “Directory structure of drive B” ( ® page 243). • When the [Sta[...]

4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 4.1 Alarm type • Terminal alarm: When connecting an alarm device such as a sensor to the EXT I/O connectors 1-3 of the camera, the alarm action will be performed when the connected alarm device is activated. ?[...]

IMPORTANT • Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the SD memory card. When “Alarm input” or “Manual” is selected for “Save trigger”, an alarm image will not be transmitted at an alarm occurrence to the FTP server. Notify of alarm occurrences by e-mail Alarm mail (alarm occurrence notifica[...]

5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT • When using this function, set the user name and the password to access the FTP serve[...]

5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function (SW396/SW395/SC386/SC385/ SC384/SW175/SW172/ST165/ST162) Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card. It is possible to select a trigger to save imag[...]

6 Display the log list (SW396/SW395/SC386/ SC385/SC384/SW175/SW172/ST165/ST162) The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed. • Manual/Schedule log: Logs filed when images have been recorded manually[...]

2. Click the [List] button. → The log list will be displayed in a newly opened window (log list window). A Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note • When “Not use” is selected for “SD memory card”, the “Manual/Schedule log” list a[...]

About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed. Note • Enter the desired log number and press the [Enter] key on the keyboard. The log of the designated number will be displayed on the top of the log list. [T[...]

• COM: Alarm by command alarm • AT SW396 SW396 SC386 SC386 : Alarm by auto track alarm [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed. The displayed descriptions are the same descriptions displayed as “Remaining capacity” on the [SD memory card] tab. ( ® page 63) [Delete] button Click [...]

7 Playback of images on the SD memory card (SW396/SW395/SC386/SC385/SC384/SW175/ SW172/ST165/ST162) When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed. IMPORTA[...]

7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note • Enter the desired number of image and press the [Enter] key on the keyboard. The image of the designat[...]

When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed. SD card [Start] button The selected image will be downloaded onto the PC. Before downloading images, designate the destinatio[...]

7.2 Download the images (When “H.264” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC. It is impossible to play back video data on the ?[...]

2. Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, images already downloaded before clicking the [Cancel] button will be saved on the PC. • Do[...]

8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”. ( ® page 156,[...]

9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 156 for how to configure the access level. 9.1 How to display the setup menu 1. Display the “Live” page. ( ® page 9) 2. Click the [[...]

→ The setup menu will be displayed. Refer to page 51 for further information about this menu. 48 Operating Instructions 9 Display the setup menu from a PC[...]

9.2 How to operate the setup menu A B Menu buttons Setup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to [...]

When completing the setting items in field A , click the [Set] button ( B ) below field ( A ). The edited settings in field A will not be applied unless the [Set] button ( B ) below field ( A ) is clicked. In the same manner as above, click the [Set] button ( D ) below field C when completing the setting items in field C . 50 Operating Instructions[...]

9.3 About the setup menu window Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. N B C D E F G H I J K L M A [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the S[...]

[Advanced func.] button Displays the “Advanced func.” page. The setting relating to the XML notification, destinations of information about the face detection and the settings relating to the face detection can be configured on the “Advanced func.” page. ( ® page 152) [User mng.] button Displays the “User mng.” page. The settings relat[...]

10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [SD memory card] tab *1 and the [Log] tab *1 . *1 SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 S[...]

• Unavailable characters: " & • Default: Varies as follows depending on the model in use. WV-SW396 SW396 SW396 /WV-SW395 SW395 SW395 /WV-SC386 SC386 SC386 /WV-SC385 SC385 SC385 /WV-SC384 SC384 SC384 /WV-SW175 SW175 SW175 /WV-SW174W SW174W SW174W /WV-SW172 SW172 SW172 /WV-ST165 ST165 ST165 / WV-ST162 ST162 ST162 [Date/time] Enter the cu[...]

[Camera title on screen] Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected, the character string entered for “Camera title on screen (0-9, A-Z)” will be displayed at the position selected for “OSD position”. • Default: Off Note SC384 SC384 SW175 SW175 SW174W SW174[...]

• On: All the indicators will light in accordance with the status. • On(Access): Only the live indicator will light when images are viewed. • Off: All the indicators will light off. – WIRELESS button (WPS indicator) SW174W SW174W • On: The indicator will light in accordance with the WPS operation status. • On(Access): The indicator will[...]

[Alarm status update mode] Select an interval of the camera status notification from the following. When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SD saving status indicator *1 will be displayed to notify of the camera status. • Polling(30s): Updates the status each 30 seconds and provide no[...]

10.2 Configure the settings relating to the SD memory card [SD memory card] (SW396/SW395/ SC386/SC385/SC384/SW175/SW172/ST165/ST162) Click the [SD memory card] tab on the “Basic” page. ( ® page 47, page 49) The settings relating to the SD memory card can be configured on this page. 58 Operating Instructions 10 Configure the basic settings of t[...]

SD memory card [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card. • Default: Use IMPORTANT • Select “Not use” when operating without an SD memory card. • When the setting is changed between “Use” and “Not use ” while another user is during operation, the operation will be canc[...]

• When “H.264” is selected for “Recording format”, the following settings in “H.264 recording”; “Image capture size”, “Frame rate*”, “Max bit rate”, “Image quality”, and “Refresh interval” will be read from the settings in “H.264(2)”. When “2s”, “3s”, “4s” or “5s” is selected for “Refresh inte[...]

– Alarm input: Will be overwritten. – Manual, Schedule: Can be determined by selecting “On” or “Off” for “Overwrite”. JPEG recording This setting is available only when “JPEG” is selected for “Recording format” of the SD memory card. [File name] Enter the file name used for the image to be saved on the SD memory card. The fi[...]

320x180/ 640x360 • Default: VGA Note • When “FTP error” is selected for “Save trigger”, images will be saved with the image capture size selected on the [FTP img. trans.] tab of the “Network” page. • When “H.264” is selected for “Recording format”, select the image capture size for “H.264 recording” - “Image capture [...]

[Image quality] Select the quality for H.264 images to be recorded from the following. Low(Motion priority)/ Normal/ Fine(Image quality priority) • Default: Normal Note • When “Constant bit rate” is selected for “Recording priority”, this setting is available. [Refresh interval] Select an interval (I-frame interval; 0.2 - 1 second) to r[...]

• When an SD memory card is formatted while another user is in operation, the operation will be canceled. • It is impossible to access the SD memory card during the process of formatting. • All data saved on the SD memory card will be deleted when the SD memory card is formatted. • Do not turn off the power of the camera during the process [...]

10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (SW396/ SW395/SC386/SC385/SC384/SW175/SW172/ST165/ ST162) Click the [SD memory card] tab on the “Basic” page. ( ® page 47, page 49) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to s[...]

Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to be saved. Note • All values are approximate. Image ca[...]

Image capture size: 1280x720 SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 ST165 ST165 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000 70,400 83,200 8 GB 19,200 25,600 32,000 35,200 41,600 4 GB 9,600 12,800 16,000 17,600 20,800 2 GB [...]

Image capture size: 800x600 SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SW172 SW172 ST162 ST162 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 102,400 160,000 192,000 243,200 281,600 16 GB 51,200 80,000 96,000 121,600 140,800 8 GB 25,600 40,000 48,000 60,800 70,400 4 GB 12,800 20,000 24,000 30,400 35,200 2 GB 6,400 10,[...]

Image capture size: VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000 64,000 72,000 80,000 4 GB 20,000 28,000 32,000 36,000 40,000 2 GB 10,000 14,000 16,000 18,000 20,000 1 GB 5,000 7,000 8,000 9,000 10,000 512 MB 2,500[...]

Image capture size: 640x360 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400 179,200 204,800 8 GB 48,000 70,400 83,200 89,600 102,400 4 GB 24,000 35,200 41,600 44,800 51,200 2 GB 12,000 17,600 20,800 22,400 25,600 1 GB 6,000 8,800 10,400 11,200 12,800 512 M[...]

Image capture size: QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,000 108,000 112,000 120,000 4 GB 48,000 52,000 54,000 56,000 60,000 2 GB 24,000 26,000 27,000 28,000 30,000 1 GB 12,000 13,000 13,500 14,000 15,000 51[...]

Image capture size: 320x180 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600 288,000 307,200 8 GB 115,200 131,200 140,800 144,000 153,600 4 GB 57,600 65,600 70,400 72,000 76,800 2 GB 28,800 32,800 35,200 36,000 38,400 1 GB 14,400 16,400 17,600 18,000 19,20[...]

10.4 Configure the settings relating to the logs [Log] (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ ST165/ST162) Click the [Log] tab on the “Basic” page. ( ® page 47, page 49) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log list can be performed. [Save logs] Select “On” or “Off” [...]

Note • When “H.264” is selected for “Recording format ”, “On” or “Off” will automatically be selected for “Save logs” according to the setting of “Save trigger”. • Schedule saving is available only when “H.264” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list. Select ?[...]

10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger On Use Alarm input • Logs: Up to 5,000 logs will be kept. When more than 5,000 event logs are filed, the older event logs will be overwritten by the newer event l[...]

10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite On Use Manual/ Schedule On • Logs: Up to 5,000 logs will be kept. When more than 5,000 logs are filed, the older logs will be overw[...]

[Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite Off Use Manual/ Schedule On • Logs: Will not be saved. • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images. *To display [...]

10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: Save logs SD memory card Save trigger On Use FTP error • Logs: Up to 5,000 logs will be kept. When more than 5,000 logs are filed, no log will be filed newly anymore. Even when available capac[...]

11 Configure the settings relating to images and audio [Image/Audio] Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. The settings relating to JPEG, H.264 and MPEG-4 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has 4 tabs; the [ JPEG/H.264] tab (or [JPEG/MPEG-4] t[...]

11.2 Configure the settings relating to JPEG images [JPEG/H.264] (or [JPEG/MPEG-4]) Click the [JPEG/H.264] tab (or [JPEG/MPEG-4] tab) on the “Image/Audio” page. ( ® page 47, page 49) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this section. Refer to page 82 and page 88[...]

SW172 SW172 ST162 ST162 : QVGA/ VGA/ 800x600 When “4:3 (VGA)” is selected for “Aspect ratio” SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 QVGA/ VGA/ 1280x960 When “4:3 (800x600)” is selected for “Aspect ratio” SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 QVGA/ 800x600/ 1280x960 When “16:9” is selected for “Aspect ratio?[...]

11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 47, page 49) [JPEG/H.264] tab will be displayed when “H.264” is selected for “Video encoding format”. 82 Operating Instructions 11 Configure the settings relating to images and audio [Image/Audio][...]

Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 88 and page 80 for the settings relating to MPEG-4 images and JPEG images respectively. Operating Instructions 83 11 Configure the settings relating to images and audio [Image/Aud[...]

[Video encoding format] SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 Select “H.264” for the video encoding format. • H.264: H.264 will be set for the video encoding format. The subsequent setting items will be for H.264. The tab name will be changed to [JPEG/H.264]. • MPEG-4: MPEG-4 will be set for the video encoding format. [...]

When “4:3 (VGA)” is selected for “Aspect ratio” SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 – H.264(1): QVGA/ VGA/ 1280x960 – H.264(2): QVGA/ VGA When “4:3 (800x600)” is selected for “Aspect ratio” SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 – H.264(1): QVGA/ 800x600/ 1280x960 – H.264(2): QVGA/ 800x600 When “16:9?[...]

“8192kbps *” is available only when the image capture size is “1280x960” or “1280x720”. “128kbps *” is available only when the image capture size is “QVGA”, “VGA”, “800x600” *1 or “320x180”, “640x360”. “64kbps” is available only when the image capture size is “QVGA”, “VGA” or “320x180”, “640x360[...]

[Unicast port2(Audio)] *2 Enter the unicast port number (used to transmit audio from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: – H.264(1): 33004 – H.264(2): 33014 [Multicast address] *3 Enter the multicast IP address. Images and audio will be transmitted to the designated IP address. ?[...]

11.4 Configure the settings relating to MPEG-4 images [JPEG/MPEG-4] (SW396/SW395/SC386/ SC385/SC384) Click the [JPEG/MPEG-4] tab on the “Image/Audio” page. ( ® page 47, page 49) The [JPEG/MPEG-4] tab will be displayed when “MPEG-4” is selected for “Video encoding format”. ( ® page 82) 88 Operating Instructions 11 Configure the setting[...]

Configure the settings relating to MPEG-4 image such as “Max bit rate (per client)*”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 80 and page 82 for the settings relating to JPEG images and H.264 images respectively. [Video encoding format] Select “MPEG-4” for the video encoding format. Operating Instr[...]

• H.264: H.264 will be set for the video encoding format. The subsequent setting items will be for H.264. ( ® page 82) The tab name will be changed to [JPEG/H.264]. • MPEG-4: MPEG-4 will be set for the video encoding format. The subsequent setting items will be for MPEG-4. The tab name will be changed to [JPEG/MPEG-4]. • Default: H.264 MPEG-[...]

• Frame rate: MPEG-4 images will be transmitted with the frame rate selected for “Frame rate*”. • Best effort: In accordance with the network bandwidth, MPEG-4 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for “Max bit rate (per client)*”. • Default: Frame rate Note • Whe[...]

[Transmission type] Select the transmission type of MPEG-4 images from the following. • Unicast port (AUTO): Up to 14 users can access a single camera concurrently. “Unicast port1(Image)” and “Unicast port2(Audio)” will automatically be selected when transmitting images and audio from the camera. When it is unnecessary to fix the port num[...]

• Available value: 1 - 254 • Default: 16 IMPORTANT • When transmitting an MPEG-4 image via a network, the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network administrator. • When two or more network interface cards are installed on the PC in use, the[...]

11.5 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. ( ® page 47, page 49) Configure the settings relating to camera operations. [Home position] A preset position ( ® page 113) can be set as the home position. When a preset position is set as the home position, [...]

Note • This function is also useful to automatically set the camera in a specific mode when the power of the camera is turned on. • The self return function works even when the setup menu is displayed. [Self return time] Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual operations) [...]

About extra optical zoom/extra zoom Among approx. 1.3 megapixel image capture area of the MOS image sensor, the central part of approx. 0.31 megapixels is extracted for shooting. That enables the shooting with a higher zooming effect. When the image capture size at “VGA” is applied, the zoom factor can be adjusted up to 36x SW395 SW395 SC385 SC[...]

Note • When “Pan-Tilt degree/Zoom ratio display” is selected, the Pan-Tilt degree/Zoom ratio display is displayed in the position specified in “OSD position” on the [Basic] tab. ( ® page 55) • When “Direction display” is selected, the direction display is displayed in the position specified in “OSD position” on the [Basic] tab.[...]

11.6 Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the “Image/Audio” page. ( ® page 47, page 49) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window. The detailed settings can be configured [...]

[Patrol] SW396 SW396 SC386 SC386 Click the [Setup>>] button to display the setup menu that can configure the settings relating to the patrol function. The setup menu will be displayed in a newly opened window. ( ® page 118) [Auto track] SW396 SW396 SC386 SC386 Click the [Setup>>] button to display the setup menu that can configure the [...]

The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image/Position] tab. 100 Operating Instructions 11 Configure the settings relating to images and audio [Image/Audio][...]

[Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work. • Off: The super dynamic function will not work. • Default: Off Note • When the following are[...]

• Off: The interactive control with face detection will not work. • Default: Off Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is deactivated. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkne[...]

[AGC] Select a method of gain adjustment from the following. • On(High)/ On(Mid)/ On(Low): When the luminance of the subject becomes darker, gain will be automatically increased and screen will become brighter. “High”, “Mid” and “Low” are indications of gain level. • Off: Images will be captured with the fixed gain level. • Defaul[...]

– High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx. 6 lx or less. – Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx. 2 lx or less. When “Day & Night(IR)” is set to “Auto3(S[...]

[DNR] The digital noise reduction function reduces noise automatically under the condition of low illuminance. Select an effect level “High” or “Low” for the digital noise reduction. • High: High DNR, increases afterimage • Low: Low DNR, reduces afterimage • Default: High [Stabilizer] Select “On” or “Off” to determine whether [...]

11.6.2 Configure the settings relating to image quality (“Image adjust” setup menu) (SC384/SW175/SW174W/SW172/ST165/ ST162) Click the [Setup>>] button of “Image adjust” on the [Image/Position] tab of the “Image/Audio” page. ( ® page 98) The settings relating to image quality can be configured with the setup menu displayed in a ne[...]

[Wide dynamic range (WDR)] Select “On” or “Off” to determine whether or not to activate the wide dynamic range function. This function compensates brightness so that it produces clearer images even if objects have various illumination intensities. • On: The wide dynamic range function will work. • Off: The wide dynamic range function wi[...]

• Default: Off [Mask area] When “Off” is selected for “Wide dynamic range” and “Back light compensation (BLC)”, it is possible to compensate for backlight by masking brighter areas. Refer to page 111 for information on how to set the mask area. [Light control mode] SC384 SC384 Select the light control mode from the following. • Outd[...]

When the brightness (illuminance) level on the screen is set to a relatively low level with the [Brightness] buttons, flickering may frequently happen. • When the setting for “Light control mode” is “Indoor scene (50 Hz)”, “Indoor scene (60 Hz)” or “ELC” whose maximum exposure time is 1/2000s or longer, brightness may not be remar[...]

• ATW2: Selects the automatic tracing white balance mode under a sodium lamp. The camera will adjust the white balance automatically under a sodium lamp. Operating color temperature range is approx. 2,000 K - 6,000 K. • AWC: Selects the automatic white balance control mode. This adjustment is suitable for a location where a light source is stab[...]

[Close] button Click this button to quit the “Image adjust” setup menu. 11.6.3 Set mask areas When “Off” is selected for “Super Dynamic(SD)” SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 or “Wide dynamic range (WDR)” SC384 SC384 SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 , and “Back light compensation (BLC)”[...]

2. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8). 3. Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. 4. Click the [End] button after completing masking ar[...]

IMPORTANT • When “16:9” is selected for the aspect ratio of JPEG/H.264, the image will be displayed clipped from the image of “4:3”. Therefore even when “16:9” is set, the brightness of the masked area will affect the image. It is recommended that the aspect ratio should be once set to “4:3” before masking. A B C A. Image in the a[...]

IMPORTANT SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 : • When the zoom factor is 2x or more, the setting of the preset positions will become unavailable. SW395 SW395 SC385 SC385 SC384 SC384 : • When the zoom factor is 36x or more, the setting of the preset positions will become unavailable. • Preset position can be set to a[...]

11.6.4.1 Register the preset positions 1. Select a preset position number. → The selected preset position number will be displayed in the “Position No” area. When the selected number has already been registered, the camera will move to the selected preset position. 2. Move the camera to the desired direction. 3. To display the preset ID on th[...]

Note • When the preset position is set to shoot the following objects, it is recommended to select “Off”, and adjust the focus before registering the preset positions. An object whose contrast is low An object whose depth never changes An object with high luminance such as a spotlight [Dwell time] SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC3[...]

11.6.5 Configure the settings relating to the auto pan function (“Auto pan” setup menu) (SW396/SW395/SC386/SC385/SC384) Click the [Setup>>] button of “Auto pan” on the [Image/Position] tab of the “Image/Audio” page ( ® page 98). The settings relating to the auto pan function can be configured with the setup menu displayed in a ne[...]

Note • Panning, tilting and zooming operations can also be carried out on the [Image/Position] tab. • Adjusted zoom and focus position for the auto pan function will be applied when [Set] button of “Start position” is clicked. [End position] SW395 SW395 SC385 SC385 SC384 SC384 Move the camera to the desired point to be set as the end point [...]

Here the information related to patrol is set. Patrol setting [Number of patrol pattern] Select the patrol pattern number. The length of patrol patterns that can be learned differs depending on the pattern number. • 1: 2 minutes of operations can be learned for Patrol 1. • 2: 1 minute of operations can be learned for both Patrol 1 and Patrol 2.[...]

Note • The following are the camera operations that can be learned. – Start position operations pan/tilt/zoom/focus position/brightness – Camera operations pan/tilt/zoom/focus position/brightness/moving the preset position • The auto focus function cannot be used when performing patrol operations. As a characteristic of zoom lenses, when im[...]

Here the information related to the auto track setting is set. Operating Instructions 121 11 Configure the settings relating to images and audio [Image/Audio][...]

Auto track setting [Camera height] Select the height that the camera is installed to from the following. 2.5m(8.5ft)/2.75m(9.0ft)/3.0m(10.0ft)/3.25m(11.0ft)/3.5m(11.5ft)/3.75m(12.5ft)/4.0m(13.5ft)/4.25m(14.0ft)/ 4.5m(15.0ft)/4.75m(16.0ft)/5.0m(16.5ft)/5.5m(18.5ft)/6.0m(20.0ft)/6.5m(21.5ft)/7.0m(23.5ft)/7.5m(25.0ft)/ 8.0m(26.5ft)/8.5m(28.5ft)/9.0m(3[...]

Advanced setting [Zoom with auto track] Select the tracking zoom control from the following. Off: Zoom control is not performed. On(Continuous): Zoom control is performed. Default: On(Continuous) [Object size] Select an object size from the following. Small(1/4 of the image): The tracking target is enlarged to about 1/4 the size (lengthwise) of the[...]

Alarm area [Area select] Click [ ] of “Area No.” and select an area number (1-4) from the pull-down menu. An asterisk (*) next to the area number indicates that the area has already been learned. When “On” (when there is an alarm area intrusion) is selected with “Auto track alarm”, the alarm area will become active. [Area No. notificati[...]

– when the target moves too fast or too slow – when the camera is shaking • In no event shall Panasonic System Networks Co., Ltd. be liable to any consequential inconvenience, or loss or damage, arising out of the settings or results of the Auto tracking system or face detection. • We recommend that you use this setting under the following [...]

Click the “Set” button. 4. Configure the settings of Camera 2 (IP address: 192.168.0.12), which receives notification commands from the other cameras. Display the “Alarm” screen from the “Alarm” page. ( ® page 134) From “Alarm”, set “Command alarm” to “On” and click the “Set” button. Set the “Command alarm” of “Ca[...]

[Close] button Click this button to close the “Direction setting” setup menu. 11.6.9 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page ( ® page 98). When there is a zone that you do not want to disp[...]

Privacy zone [Display type] Select a display type of the privacy zone from the following. • Gray: The privacy zones will be displayed in gray. • Mosaic: The privacy zones will be displayed with a mosaic effect. SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 • Off: Does not display the privacy zones. • Default: Off Zone setting [Zone select[...]

11.7 Configure the settings relating to audio [ Audio] Click the [Audio] tab on the “Image/Audio” page. ( ® page 47, page 49) The settings relating to audio can be configured on this page. Note • Images and audio will not be synchronized. Therefore, images and audio may not always match. • Audio may be interrupted depending on the network [...]

[Audio bit rate] Select “16kbps” or “32kbps” for the audio bit rate used to transmit/receive audio data. • Default: 32kbps Note • When selecting a smaller value for “Bandwidth control(bit rate)” ( ® page 166) while putting a priority on the JPEG/H.264(MPEG-4) image transmission, select “16kbps” for “Audio bit rate”. • [Au[...]

[Audio output port (PC to Camera)] Enter the transmission port number (the port number on the camera used to receive audio data transmitted from the PC). • Available port number: 1024-50000 (Only even numbers are available.) • Default: 34004 Note • The transmission port number entered for “Audio output port (PC to Camera)” will be used on[...]

12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. ( ® page 47, page 49) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups[...]

To access the cameras using the HTTPS protocol, enter as follows: Example of entry: https://192.168.0.10/ • Available number of characters: 1 - 128 characters • Default: (camera 1-16) not registered SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 /(camera 1) selfcamera, (camera 2-16) not registered SW175 SW175 SW174W SW174W SW172 SW[...]

13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm” page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] tab. 13.1 Configure [...]

– Open SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 : An alarm is detected when the terminal status is changed to “Off”. • Alarm output: Alarm output will be carried out according to the settings for “Alarm output terminal setup” ( ® page 141). • Default: Off [Terminal 3] Determine how to use terminal 3. • Off: Not[...]

13.2 Configure the settings relating to the camera action on alarm occurrence [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 47, page 49) The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer to pages 134, 138 and 141 for further information about the settings relating to the al[...]

• 1-64 SW395 SW395 SC385 SC385 SC384 SC384 SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 : When the registered preset position is selected, the camera will move to the selected preset position when a terminal alarm 2 is detected. • Auto track SW395 SW395 SC385 SC385 : When a terminal alarm 2 is detected, the camera will start th[...]

• Preset per sender SW396 SW396 SC386 SC386 : By registering the sender's address for the command alarm and the preset position for that address, the camera will move to the preset position when an alarm is detected from the command alarm. Click “Preset per sender >>” to open a separate window for setting preset positions for alarm[...]

• When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images will not be transmitted to the FTP server even when an alarm is detected. Set “Save trigger” to “FTP error”. ( ® page 58) Alarm image [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” page wil[...]

Approximate time to be taken to save the set “Number of images” with the set “Transmission interval” will be displayed. [Image capture size] Select the capture size of images to be transmitted to the FTP server or of an image to be attached to the alarm mail. When “4:3” is selected for “Aspect ratio” SC384 SC384 SW175 SW175 SW174W S[...]

H.264 recording (SD memory card) [Pre alarm] Determine whether or not to perform the pre alarm recording. When “Use” is selected, 1 MB image data is always saved during the pre alarm recording. Use/ Not use • Default: Not use [Post alarm (recording) duration] Set the duration to save image data on the SD memory card after an alarm occurrence.[...]

• Pulse: When an alarm is detected, the alarm output terminal will be in the state to the “Trigger output” setting for the period set for “Pulse width”. When the alarm occurrence indication button is clicked, the alarm output terminal will return to the normal state. • Default: Latch [Trigger output] Select “Open” or “Close” to [...]

Note • AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page. For example, an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller. 13.7 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm” pag[...]

VMD area setting [Select a preset position] Select a preset position number to which the VMD area is to be set, and click the [Start] button. When setting an area which is not at the preset position for the VMD area, select VMD activation in area “except the preset positions”. VMD information addition [Information addition] Select “On” or ?[...]

IMPORTANT • When the settings are being configured on the setup menu, sometimes the VMD function may not work correctly. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [All areas] button When the [All areas] button is clicked, the whole area will become[...]

[Detection area] Adjust the size of the VMD area using the slider. The smaller the selected value is, the higher the sensitivity of VMD area becomes. The current value (1-10) will be displayed on the right of the slider. • Default: 1 [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider. The settings [...]

4. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be invalidated. → The outline of the invalidated VMD area will turn to a dotted line. When the VMD area is invalidated, no alarm will occur even when a motion can be recognized in the area. 5. To delete the VMD area, click the [Dele[...]

– When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”) – When the SD memory card has become full (“Diag.”) – When the SD memory card cannot be recognized (“Diag.”) • Default: Off [Alarm image attachment] Select “On” or “Off” to determine whether or not to attach an image to the [...]

The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination [...]

Note • When “On” is selected, notification of the alarm occurrence will be provided to the registered destination addresses in order (to IP address 1 first, to IP address 8 last). [Additional alarm area data(VMD/Auto track)] SW396 SW396 SC386 SC386 Determine whether or not to send notifications for alarm area numbers of VMD alarm and alarm ar[...]

track alarms are not implemented. When using auto track cooperation, set “Auto track alarm” to “On(In preset alarm area)” in the auto tracking settings. IMPORTANT • When entering the host name of the “Destination address”, the DNS settings on the [Network] tab of the “Network” page must be configured. ( ® page 166) • Confirm th[...]

14 Configure the setting relating to the image recognition [Advanced func.] The settings relating to the XML notification and the settings relating to the face detection can be configured on the “Advanced func.” page. The “Advanced func.” page has 2 tabs; the [XML notification] tab and the [Face detection] tab. 14.1 Configure the settings r[...]

XML notification [XML notification] Select “On” or “Off” to determine whether or not to notify face detection information using XML. • Default: Off [Notification data] Select the type of data notification. Select one of the following. • Face data SW396 SW396 SC386 SC386 Off/Detection info.(Original)/Detection info.(Advanced) Default: Of[...]

• Default: None (blank) [Password] Enter a password. • Available number of characters: 0 - 32 characters • Unavailable characters: " & • Default: None (blank) 14.2 Configuration of the settings relating to the face detection [Face detection] Click the [Face detection] tab on the “Advanced func.” page. The settings relating to d[...]

• Off: Information about the face detection frame will not be attached. No face detection frame will be displayed on the image of this page. • Default: Off IMPORTANT SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 : • When privacy is set to mosaic, faces within the privacy zone may be detected. [XML notification] The destination settings of t[...]

15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.” page has 3 tabs; the [User auth.] tab, the [Host auth.] tab and th[...]

Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as other i-PRO series cameras or network disk recorders, unless otherwise stated, Digest authentication is not supported. (As of August 2011) [User name] Enter a user name. • Available number of characte[...]

The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off [IP address] Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP address. Note ?[...]

The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream. • Default: Off Note • When “On?[...]

SW396 SW396 SC386 SC386 SC384 SC384 SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps* • Default: 1fps Note • When “On” is selected for “H.264 (MPEG-4) transmission”, the transmission interval may be longer than the set value when a[...]

16 Configure the settings of the servers [Server] The settings relating to the mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [Mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the “Server” page.[...]

IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. ( ® page 166) [Authentication] • Type Select the authentication method to send e-mails from the following. – None: It is not necessary to clear any au[...]

[FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). IMPORTANT • When entering the host name for “FTP server address”, it is necessary to conf[...]

IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera. • Manual: Time set on the [Basic] tab on the “Basic” page will be use[...]

The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. • Default: 1h [Time zone] Select a time zone corresponding to the location[...]

17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab. 17.1 Configure the network s[...]

IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. • Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server[...]

• Default: Static SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 /Auto(Advanced) SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.25[...]

Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to the manuals provided with the router for[...]

UPnP This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically. • Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.) This configuration is useful when accessing the camera via the Internet or from a cellular[...]

[CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box. [Self-signed Certificate - Generate] The camera itself generates the security certificate used for the HTTPS protocol. (Self-signed certificate) To generate the s[...]

Note • The camera will restart after the connection setting is changed. • When using the self-signed certificate: If the camera is accessed using the HTTPS protocol for the first time, the warning window will be displayed. In this case, follow the instructions of the wizard to install the self-signed certificate. ( ® page 181) • When using t[...]

• To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router. For further information, refer to the operating instructions of the router in use. Router Internet (WAN) Cable modem XDSL[...]

17.2 Configure the HTTPS settings Note • SW395R, SC385R, and SC384R do not support the HTTPS function. Click the [Network] tab on the “Network” page. ( ® page 47, page 49) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. The HTTPS settings will be configured i[...]

Installation of the server certificate ( ® page 179) Configuration of the connection protocol ( ® page 180) Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by CA. • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the serve[...]

key. When the [ Apply] button is clicked on the “Previous CRT key ” dialog box, it is possible to replace the current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT • If the CRT key is not generated, it is impossible to generate the self-signed certificate. 1. Click the [Execut[...]

Item Description Available number of characters [Organizational Unit] Enter the unit name of the organization. (Omission is OK.) 64 characters [CRT key] Displays the key size and generation time & date of the current key. Note • The available characters for [Common Name], [State], [Locality], [Organization], [Organizational Unit] are 0-9, A-Z[...]

• When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 17.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT • If the CRT key is not generated, it is impossible t[...]

Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. • The available characters for [Common Name], [State], [Locality], [Organization], [Organizational Unit] are[...]

• When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) • When the [Delete] button is clicked, the installed server certificate will be deleted. • When “H[...]

In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower. • When the camera is accessed using the HTTPS protocol, i[...]

• When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed. • When the security certificate is properly installed, a key ic[...]

3. Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions 183 17 Configuring the network settings [Network][...]

4. Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ® click [Run as Administrator]. 184 Operating Instructions 17 Configuring the network set[...]

5. Click “Next” displayed on “Certificate Import Wizard”. 6. Select “Place all certificates in the following store”, and click “Browse...”. Operating Instructions 185 17 Configuring the network settings [Network][...]

7. Select “Trusted Root Certificate Authorities”, and click “OK”. 8. Click “Next”. 186 Operating Instructions 17 Configuring the network settings [Network][...]

9. Click “Finish”. 10. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions 187 17 Configuring the network settings [Network][...]

11. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. OS: Windows XP, Web browser: When using Internet Explorer 6 1. Access the camera using the HTTPS protocol. 2. Click “View Certificate”. Note • If this window is displayed when accessing a device other than th[...]

3. Click “Install Certificate...”. 4. Click “Next >” according to the procedures displayed on the displayed on “Certificate Import Wizard”. Operating Instructions 189 17 Configuring the network settings [Network][...]

5. Click “Finish”. 190 Operating Instructions 17 Configuring the network settings [Network][...]

6. When the security alert window is displayed, click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. 7. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 17.4 Configure the settings relating to [...]

It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time. Either of the following services [...]

Global address is obtained via the URL (domain name). By entering the URL (including the domain name) on the web browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera). Access using the current global address The identified global address is used for accessing the router (or[...]

[Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h 17.4.3 Procedure to register information for the “Viewnetcam.com” service 1. Select [Viewnetcam.com] for [DDNS] and click the [Set] button. ?[...]

• When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] - [Viewnetcam.com] on the “Maintena[...]

17.4.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hy[...]

• Available number of characters: 0 - 32 characters • Default: None (blank) [Location] Enter the name of the location where the camera is installed. • Available number of characters: 0 - 32 characters • Default: None (blank) [Contact] Enter the mail address or the phone number of the SNMP manager. • Available number of characters: 0 - 255[...]

• When “FTP error” is selected for “Save trigger” on the [SD memory card] tab, images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card. ( ® page 36) FTP periodic image transmission [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” pa[...]

[Transmission interval] Select the interval for the FTP periodic image transmission from the following. 1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h • Default: 1s [Image capture size] Select the capture size of images to be transmitted from the follo[...]

17.7.1 How to set the schedules 1. Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. 2. To designate time, select the desired “hour” and “minute” from the pull-down menu. When not designating time, check the checkbox of “24h”.[...]

17.7.2 How to delete the set schedule 1. Uncheck the check box of the set day of the week. 2. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions 201 17 Configuring the network settings [Network][...]

18 Use the camera on a wireless LAN [Wireless] (SW174W only) Wireless network settings for connecting the camera to a wireless router or other wireless device can be configured on the “Wireless” page. The “Wireless” page has 2 tabs; the [Basic] tab and the [Status] tab. Complete the network settings with a wired connection using a LAN cable[...]

The wireless settings can be manually configured to the camera in this section, and the camera can be connected to the wireless network. 1. Check the wireless router's setting information. • Check the SSID and wireless security settings configured to your wireless router, and whether MAC address filtering is activated or deactivated. • If [...]

• Default: 802.11n/b/g [ShortGI enabled] 3. Set each item of the [Wireless: Encryption settings] in accordance to the encryption method used. WEP method WPA-PSK (TKIP), WPA-PSK (AES), WPA-PSK (TKIP/AES), WPA2-PSK (TKIP), WPA2-PSK (AES), WPA2-PSK (TKIP/AES), or WPA/WPA2-mixedmode PSK method [Encryption method] Select the encryption method for the [...]

• 5 alphanumeric characters: 64bit Example: 012yz • 13 alphanumeric characters: 128bit Example: 0123456uvwxyz • Available number of characters: 10 or 26 characters (10 hex characters: 64bit/26 hex characters: 128bit)/5 or 13 characters (5 alphanumeric characters: 64bit/13 alphanumeric characters: 128bit) • Available characters: 0 - 9, A - F[...]

• Depending on the network environment and the wireless devices used (2.4 GHz cordless telephones/faxes or other wireless LAN devices), transmission speeds may become slower. 18.2 Connecting the camera to a wireless LAN with WPS (automatic settings) [Basic] First, confirm that “Allow” (default setting) is set for “External registration” i[...]

Performing settings automatically with the WIRELESS button (WPS indicator) Use the camera's WIRELESS button to automatically perform wireless settings. 1. Turn on the camera without connecting the LAN cable to enable the wireless settings. → After the initial pan/tilt operations are performed, the live indicator stops blinking orange and lig[...]

3. Configure [Wi-Fi Protected Setup (WPS)]. – Select “Allow” for “External registration”. (Default: Allow) – Select “Use” for “WPS compliant (PIN method)”. (Default: Not use) – Enter the wireless router's 8 digit PIN code in the “PIN code” field. • Available number of characters: 8 characters • Available character[...]

2. Configure [Wi-Fi Protected Setup (WPS)]. – Select “Allow” for “External registration”. (Default: Allow) – Select “Use” for “WPS compliant (PIN method)”. (Default: Not use) – Click the [Generate] button or [Default] button to set the “PIN code”. • Available number of characters: 8 characters • Available characters: N[...]

IMPORTANT If the wireless settings failed to be automatically set with WPS, check the wireless settings for the wireless router and camera in the following manner. Checking wireless settings for the wireless router • If the wireless setting of the wireless router is set to a setting not supported by the camera, change the wireless setting of the [...]

Note • The screen is refreshed in 10 seconds intervals periodically to monitor the radio wave status. This may cause the screen to flicker. [Wireless module status] Displays the current status of the wireless module. [Firmware version (Wireless)] Displays the wireless firmware version of the camera. [Operation mode] Displays the camera's ope[...]

[Channel] Displays the connected wireless router's wireless channel. [BSSID] Displays the connected wireless router's MAC address. When a wireless router is not connected, “00-00-00-00-00-00” is displayed. [Authentication method] Displays the authentication method (Open System, WPA-PSK, or WPA2-PSK) in accordance to the currently sele[...]

19 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) • VMD permission (Video motion detection will be active only in the specified schedule.) • Acces[...]

1. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission: Alarm input (terminal alarm) will be received during the period of the schedule. • VMD permission: The video motion detection (VMD) function will be [...]

• Access permission: Users whose access level is set to 2 and 3 on the “User auth.” tab ( ® page 156) can access the camera only in the period of schedule. • H.264 recording SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 SW172 SW172 ST165 ST165 ST162 ST162 : The SD recording will be performed at the designated time[...]

20 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab. 20.1 Check the system log [System log] Click the [System log] tab of[...]

20.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. ( ® page 47, page 49) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HT[...]

3. Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Note • Note that the settings cannot be restored after an initialization is operated. 4. Click the [Execute] button. → The confirmation window will be displayed. When “Do not reset the settin[...]

The status of this camera can be checked on this page. [Viewnetcam.com] • Server: The URL of the “Viewnetcam.com” service server will be displayed. • Status: The registration status for the “Viewnetcam.com” will be displayed. • Personal(Camera) URL: The URL of the camera registered for “Viewnetcam.com” will be displayed. [UPnP] ?[...]

20.4 Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the “Maintenance” page. ( ® page 47, page 49) The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page. [Reset to the default (Except the network settings)] Click the [Execute] button to reset[...]

and the settings including the network settings will be initialized. Do not turn off the power of the unit about 6 minutes after turning on the power. SW395 SW395 : To initialize the network settings ( ® page 166), turn off the power of the camera, then turn on the power again while holding down the [INITIAL SET] switch on the unit, and keep the [[...]

21 Using the CD-ROM 21.1 About the CD launcher By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically started and the license agreement is displayed. Read the agreement and select “I accept the terms in the license agreement”, and then click “OK”. • If the launcher window is not displayed, doub[...]

21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation. A C D B Select the Panasonic “IP Setting Software” to install. Select whe[...]

21.3 Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window. Confirm the following settings before starting the installation. A D E C B Select which manuals to install. The camera models that the manuals support are displayed in B “Model List”. The camera models th[...]

21.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera independently. If the Panasonic “IP S[...]

• When the [Access Camera] button is clicked, live images of the selected camera will be displayed. • It is possible to change the “Camera list” display between IPv4 addresses and IPv6 addresses in accordance with the protocol in use. • The information displayed can be sorted by clicking the title of each displayed item. 3. Complete each [...]

22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the mail settings are configured correctly. Failed to find the POP3 server. • The IP address of the server may be incorrect. Check if the IP addre[...]

Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com server error Failed to resolve the Viewnetcam.com server address from DNS. • The designated[...]

Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down. Ask the network administrator. Internal error Undefined error. • An error occurred in [...]

Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification. • The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly. • Th[...]

23 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages Cannot access from the web browser. • Is the LAN cable (category 5 or bett[...]

Symptom Cause/solution Reference pages Cannot access from the web browser. • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? When the camera and the PC are connected in the same subnet: Are the IP addresses of the camera and the PC set in a common subnet? Or is [...]

Symptom Cause/solution Reference pages • Are you accessing the camera using the local address (the IP address used in a local network)? When accessing the camera, use the global address (or the URL registered in the DDNS service) and the port number of the camera as the IP address to be used in the Internet. 167 168 191 Cannot access the camera v[...]

Symptom Cause/solution Reference pages • Is the SSL encryption method different from that of the camera? Select “HTTP” (Do not select “HTTPS”) for “HTTPS” - “Connection” on the “Network” page - the [Network] tab, and access the camera again. 166 • Did you access “http://” while using the HTTPS function? To use the HTTPS [...]

Symptom Cause/solution Reference pages No image is displayed. • Is the viewer software installed on the PC? Install the viewer software on a PC. 4 • Is the version of DirectX ® 9.0c or later? Check the version of DirectX as follows. 1. Select “Run...” from the start menu of Windows. 2. Enter “dxdiag” in the displayed dialog box and cli[...]

Symptom Cause/solution Reference pages When using an optional inner cover, upper side of images are hidden (become black) when the tilt angle of the camera is almost level. • This is not malfunction. (This is caused by the shape of the inner cover WV-Q157 or an inner cover provided to an optional bracket.) In this case, images may also be washed [...]

Symptom Cause/solution Reference pages The auto mode (Off, home position, auto pan, preset sequence, auto track*, patrol**) of the camera changes. * SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 ** SW396 SW396 SC386 SC386 • Check the settings for the self return function. 94 Images cannot be saved on the SD memory card. Failed to write/read dat[...]

Symptom Cause/solution Reference pages The alarm occurrence indication button, the [AUX] buttons and the SD recording status indicator on the “Live” page do not display the current status in real time. • Is the viewer software installed on the PC? Confirm that the viewer software “Network Camera View 4S” is installed. 4 • Is “Real tim[...]

Symptom Cause/solution Reference pages When displaying H.264 (or MPEG-4*) images on two or more web browser windows, images from two or more cameras are displayed in sequence on a single browser window. * SW175/SW174W/SW172/ ST165/ST162 do not support MPEG-4. • This may occur due to the display adapter and driver combination. When this has occurr[...]

Symptom Cause/solution Reference pages Cannot connect to the wireless router SW174W SW174W • Is the camera in an area with no wireless signal, or is there a concrete wall or other obstructions between the camera and wireless router? Check the [Radio wave status] from [Wireless] - [Status] on the setup menu, and install the camera in an area that [...]

Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9.0: The “Information Bar” ( A ) expressed in the following symptom and solutions will be dis[...]

Symptom Cause/solution Reference pages The following message is displayed on the information bar. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9) • Select [Install]. The “Security Warning” window will be displayed. Click the “Install” button [...]

24 Directory structure of drive B (SW396/ SW395/SC386/SC385/SC384/SW175/SW172/ ST165/ST162) Drive B FTP ALARM 100101 100102 File name.01 0123 100101 12.01 100101 12.02 LOCAL PULL File name.01 100101 12.01 100101 12.02 00000000 00000000 M_ALARM 10000001 10000501 M _LOCA L 10000001 10000501 LOG Destination where images are to be saved by the SD memor[...]

For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www [...]