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Paradyne 6381 manual

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Table of contents for the manual

  • Page 1

    Hotwire 6210, 6211, and 6381 User’s Guide Document Number 6210-A2-GB21-00 April 2004[...]

  • Page 2

    Copyright © 2004 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federa l copyright law. No part of this publ ication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, m[...]

  • Page 3

    Hotwire 6210, 6211, and 6381 Us er’s Guide Important Safety Instructions 1. Read and follow all warnin g notices and instruc tions marked on the product or included in the manual. 2. Slots and open ings in the cabinet are prov ided for v entilation. To ensure re liable opera tion of the product and to protect it from over heating, thes e slots an[...]

  • Page 4

    Hotwire 6210, 6211, and 6381 Us er’s Guide FCC Part 15 Declaration An FCC Dec laration of C onformity may be downloaded from the Parady ne World Wide W eb site at www.para dyne.co m. S elect Support -> Technical M anual s -> Declarations of Conformity. This device complie s with Pa rt 15 of the FC C Rules. O peratio n is subje ct to the fol[...]

  • Page 5

    Hotwire 6210, 6211, and 6381 Us er’s Guide The user may make no rep airs to the equip ment. Connection to party line service is subject to state tariff s. Contac t the state public utility c ommission, public service comm ission or corp oration commi ssion for inf ormation. If the site has specially wired alarm equ ipment connected to the telepho[...]

  • Page 6

    Hotwire 6210, 6211, and 6381 Us er’s Guide Notice to Users of the Canadian Telephone Network NOTICE: Thi s equip ment meet s the a pplicable I ndust ry Canada T erminal Equi pment Techni cal Specificatio ns. This is confirmed by the regi stration num ber. The abbrevi ation IC before th e registration number sig nifies that registrati on was perfo[...]

  • Page 7

    Hotwire 6210, 6211, and 6381 Us er’s Guide Table of Contents 1 Introduction ................................................... 8 1.1 Mode ls .................................................................................................................................. 8 1.2 Features & System Requi rements .................................[...]

  • Page 8

    Hotwire 6210, 6211, and 6381 Us er’s Guide 1 Introduction Congratulati ons on becom ing the own er of a Paradyn e modem. 1.1 Models This m anual de scribes t hree mo dels:  Model 6210 – is set in the factory to run in bridge mode. It does not have any router functions. It suppor ts ADSL.  Model 6211 – is set in the factory to run in rou[...]

  • Page 9

    Hotwire 6210, 6211, and 6381 Us er’s Guide • Downloadable flash sof tware upgrades • Support for up to 8 Per manent Virtual Circuits (PVCs) • Support for up to 2 PPPoE sessions  System Requi rements In order to use your modem for Internet access, y ou must have the following: • ADSL service subscrip tion from your ISP. • One computer[...]

  • Page 10

    Hotwire 6210, 6211, and 6381 Us er’s Guide 2.2 LED description (Front panel)  Power LED: On indicates that the power is supplied to the modem.  Status LED : The Status LED serves two purposes. If the LED is continuously lit, the DSL interface is successfully connected to a device through the LINE port . If the LED is flickering, it is an in[...]

  • Page 11

    Hotwire 6210, 6211, and 6381 Us er’s Guide 3 Getting S tarted This chapter provides basic instructions for connecting the modem to a computer or a LAN and to the Internet using DSL. • Part 1 pr ovides ins truction s to set up the hardware . • Part 2 describes how to configure In ternet properties on your computer. It is assumed that you have [...]

  • Page 12

    Hotwire 6210, 6211, and 6381 Us er’s Guide 3.1.1 Cable Connections Step 1. Connect the LINE Port Connect the supplied modular phone cab le to the LINE port, and connect the oth er end of the cable to your phon e jack. Step 2. Connect the PHONE Port If you would like to use a phone in the vicinity of the modem, connect it to the PHONE jack of the [...]

  • Page 13

    Hotwire 6210, 6211, and 6381 Us er’s Guide 3.2 Configuring Y our PC Before you start to access the m odem via Ethernet, you must configure your PC’s TCP/IP address to be 192.168.1. x , where x is any number between 3 and 254. The subnet mask must be 255.255.255.0 . Yo ur modem ’s defa ult IP address is 192.168.1.1 . If you used the Ethernet c[...]

  • Page 14

    Hotwire 6210, 6211, and 6381 Us er’s Guide Figure 3.2. New Hardware Installation Options Figure 3.3. Browse for Folder C. The Wizard will ask you to confirm the hardware installation. Choose Continue Any way . Windows will then install the supplied USB driver on your PC (Figure 3.4 and Figure 3.5). Figure 3.4. Hardware Inst allation Confirmation [...]

  • Page 15

    Hotwire 6210, 6211, and 6381 Us er’s Guide Figure 3.5. Hardware Inst allation D. Click on Finish to cl ose the Wizard at th e completion page (Figure 3.6). Figure 3.6. Comp leting the Found New Hard ware Wiza rd Before you start to access the m odem using the Ethernet or USB connection, you must configure your PC ’s TCP/IP address to be 192.168[...]

  • Page 16

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4. Ensure that the ch eck box to the left of the item labeled Internet Protocol (TCP/IP) is c hecked, and click on . Figure 3.7. Network Connect ions in Windo ws XP Figure 3.8. Lo cal Area Connect ion Properties in W indows XP 5. In the Internet Protocol (TCP/IP) Pr operties dialog box, click in the radi[...]

  • Page 17

    Hotwire 6210, 6211, and 6381 Us er’s Guide Figure 3.9. TC P/IP Properties i n Windows XP 6. Clic k on twice to confirm your chan ges, and close the Contr ol Panel . 3.2.3 Windows 2000: 1. In the Windows task bar, click on the Start button, point to Settings , and t hen select Control Panel . 2. Double-click on th e Network and Dial-up Connections[...]

  • Page 18

    Hotwire 6210, 6211, and 6381 Us er’s Guide 11. In the Internet Protocol (TCP/IP) Proper ties dialog box, click in the radio button labe led Use the following IP address and type 192.168.1 . x (where x is any number bet ween 3 and 2 54) in the IP Address field. Type 25 5.255.25 5.0 in the Subnet Mask field. 12. Cli ck on twice to confirm and save [...]

  • Page 19

    Hotwire 6210, 6211, and 6381 Us er’s Guide 5. Click on Microsoft in the Manufacturers lis t box, and then click TCP/IP in the Network Protocols list box. 6. Click to return to the Network dialog box, and then click again. You may be prompted to install files from your Windows 95/98 installation CD. Follow the instructions to install the files. 7.[...]

  • Page 20

    Hotwire 6210, 6211, and 6381 Us er’s Guide 3.2.7 Assigning IP to your PC automatically by DHCP To use the CPE’ s DHCP feature (only available on Models 6211 and 6381), click in the radio button labeled Obtain an IP address automat ically instead of Use the following IP address in the above procedu res.  By default, the LAN por t IP add ress [...]

  • Page 21

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4 Using the W eb Interface This section will guide you through your modem’s configuration, and other uses of the web interface. • The 6210 modem is a bridge. Not all screens shown i n this section are available on the 6210. • The 6211 modem is shipped as a router. • The 6381 modem is shipped with[...]

  • Page 22

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.2 Home screen The first scr een (Figure 4-2) that app ears after th e log in screen is the Home screen. Fro m this screen you can configure the LAN and WAN connections, configure the mode m’s security, routing, and filtering, access debugging tools, o btain the status of t he modem, a nd view the onl[...]

  • Page 23

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.3 Setup To set up your modem with a basic conf iguration, from the Home page, select Setup. Figure 4-3 illustrates the Setup page. The page is broken into two subsections: the WAN configuration and the LAN configuration. Before configuring the router, th ere are several concepts that you should be fami[...]

  • Page 24

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.4 Configuring the W AN Before the modem will pass any data between the LAN interface and the WAN interface, the WAN side of the modem must be configured. Depending upon your ISP, you will need some or all of the information outlined below before you can properly configure the WAN: • Your DSL line Vir[...]

  • Page 25

    Hotwire 6210, 6211, and 6381 Us er’s Guide 6. Select the quality of serv ice (QOS). Leave the d efault value if you ar e unsure or the ISP did not provid e this information. Figure 4-4. Brid ged Connectio n Setup To complete the connection you must now click the Appl y button. The Apply button w ill temporarily save this connection. To make the c[...]

  • Page 26

    Hotwire 6210, 6211, and 6381 Us er’s Guide On Demand – Enables on-demand mode. The connection will d i sconnect if no activity i s detected after the spec ified id le timeo ut va lue. • • • • • Idle Timeou t – Specifies that PPPoA connection should disconnect if the link has no activity detected for the specified number of seconds. [...]

  • Page 27

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4. Select the encapsulation type (LLC or VC). If you ar e not sure which to use, just use the default mode. 5. Select the VPI and VCI settings. Your DSL service prov ider or your ISP will supply these. In this case the DSL service provider is u sing 0,30. 6. Select the quality of serv ice (QOS). Leave th[...]

  • Page 28

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.4.1.4 DHCP Connection Setup Dynami c Host Co nfigur ation Pro tocol (DHCP ) allows the mo dem to automat ically obtain the IP add ress fro m the server. This option is commonly used in situations where IP is dynamically assigned and is not known prior to assignment . To configure the modem for a DHCP c[...]

  • Page 29

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.4.1.5 Static Connection Setup A static connection is used whenever a known static IP is assigned. The accompanying information such as the subnet mask and the default gatew ay should also be specified. Up to three Do main Name Server (DNS) addresses can also b e specified. Thes e servers give you acce [...]

  • Page 30

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.4.2 Modify an Existing Connection To modif y an existing connection : 1. From the Home screen, click on Setup 2. Click on the connection you want to modify. The connections are listed as Connection 1 through Connection 8. If you delete a connection, to make the change permanent, click on Tools (at the [...]

  • Page 31

    Hotwire 6210, 6211, and 6381 Us er’s Guide Figure 4-10. DHCP Server C onfiguration In addition to the DHCP server feature, the m odem supports the DHCP relay function. When the modem is configured as DHCP server, it assigns the IP addresses to the LAN clien ts. When th e modem is configured a s DHCP relay, it is responsib le for forwarding the re[...]

  • Page 32

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.5.2 Changing the Modem’s IP address To can change the modem’s IP address: 1. From the Home screen, click Setup. 2. Under LAN Setup, sel ect Management. This w ill bring up the screen shown in Figure 4-12. 4.5.2.1 Static IP address assign ment Your modem’s default IP address and subnet mask are 19[...]

  • Page 33

    Hotwire 6210, 6211, and 6381 Us er’s Guide The Apply button will temporarily save this setting. To make the change perm anent, click on Tools (at th e top of the page) a nd select System Command s . At the System Commands page, click on Save All . 4.6 Advanced The CPE supports a host of advanced feat ures. For basic router functionality, you don?[...]

  • Page 34

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.6.2 Port Forwarding Using the Port Forward ing page you can provide local serv ices (such as web hosting) for people on the Intern et. When users send this type of req uest to your network vi a the Internet , the router w ill forward tho se request s to the appropriate PC. Port forwarding can be used w[...]

  • Page 35

    Hotwire 6210, 6211, and 6381 Us er’s Guide 2. Under Advanced, select Ac cess Control. The Access Co ntrol scre en appears. All Access Control rules h ave precedence ov er rules th at were add ed via the port-fo rwarding page . The Apply button will temporarily save th ese settings. To make the change perm anent, click on Tools (at th e top of the[...]

  • Page 36

    Hotwire 6210, 6211, and 6381 Us er’s Guide Figure 4-15. Bridge Filters Note: The bridge filter tab le contains three hidden rules. Th ese ru les are entered automatically by the system to en sure that you don’t lock yourself out of the system . The first rule allows all ARP frames through the system. The second rule allows all IPv4 frames with [...]

  • Page 37

    Hotwire 6210, 6211, and 6381 Us er’s Guide Figure 4-16. Multicast The Apply button will temporarily save th ese settings. To make the change perm anent, click on Tools (at th e top of the page) and select System Commands . At the System Commands page, click on Save All . To enable IGMP Snoop ing , click Advanced and under Advan ced, select IGMP S[...]

  • Page 38

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.6.7 Static Routing If the modem is connected to more than one network, you may need to set up a static route between the networks. A static route is a predef ined pathway that network information must travel to reach a specific host or network. You can use static routing to allow different IP domain us[...]

  • Page 39

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.6.8 Dynamic Routing Dynamic Routing allows t he CPE to automatically adjust to physical changes in the netw ork. The CPE, usi ng the RIP protocol, determines the network packets’ rou te based on the fewest number of hops between the sou rce and the destination. The RIP protocol regularly broadcasts r[...]

  • Page 40

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.7.1 System Commands To make changes permanen t, click on Tool s (at th e top o f the p age) and select Syst em Commands . The fo llowing comman ds are used to con figure the CPE : Save all: Press this button in order to permanently save the current configuration of the modem . If you do restart the sys[...]

  • Page 41

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.7.4 Update Gateway You can remotely upgrad e the modem’s fir mware from the web interface. The firmware consists of two images: the kernel (operating system ) and the file system . To upgrade the firmware: 1. From the Home screen, under t he Tools title, click on Upda te Gateway . This invokes the sc[...]

  • Page 42

    Hotwire 6210, 6211, and 6381 Us er’s Guide Figure 4-21. Ping Test 4.7.6 Modem Test The Modem Test is used to check whether your Modem is properly connected to the WAN Network. This test may take a few seconds to complete. To perfo rm the test, select your connection from the li st and press the Test button. Before running this test, m ake sure yo[...]

  • Page 43

    Hotwire 6210, 6211, and 6381 Us er’s Guide 4.8.5 Product Information You can display the modem’s driver and run-time information. To view product information: From the Home screen, under the Stat us title, click on Product Information. Figure 4-22 illustrates the typical product information. Figure 4-22. Product Information 4.8.6 System Log You[...]

  • Page 44

    Hotwire 6210, 6211, and 6381 Us er’s Guide 5 T roubleshooting Below is a list of commonly asked question s. Before calling technical support, please look through these issues to see if the y help solv e your p roblem. 5.1 The modem is not functional 1. Check to see that t he power LED is green and than the network c ables are installed correctly.[...]

  • Page 45

    Hotwire 6210, 6211, and 6381 Us er’s Guide 5.5 The DSL Link LED is always of f 1. Make sure you have DSL service. You should receive no tif ication fro m your ISP that DSL serv ice is ins talled. You can usually tell if the service i s installed by list ening to the phone line: you will hear some high-pitched noise. If you do not hear high-pitche[...]

  • Page 46

    Hotwire 6210, 6211, and 6381 User’s Guide 46 April 2004 6210-A2-GB21-00 6 T erminology What is a firewall? A firewall is protection between the Internet and your local network. It acts as the firewall i n your car does, protecting the interior of th e car from the engine. Your car's firewall has ver y small opening that allow desired connect[...]