Paxar 9445 manual

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A good user manual

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Table of contents for the manual

  • Page 1

    M TC9445EM Rev. D 7/95 ©1988 Monarch Marking Systems, Inc. All rights reserved. Equipment Manual[...]

  • Page 2

    Each product and program carries a respectiv e written warranty , the only warr anty on which the c ustom er can rely . Monarch reser v es the right to make changes in the product and the programs and their av ailability at an y time and without notice. Although Monarch has made e v ery effor t t o provide complete and accurate inf ormation in this[...]

  • Page 3

    Preface This manual contains inf or mation about the general setup and maintenance of the 9445  printer . Some of the features in this manual ma y not be a vailab le on y our printer . Other 9445 manuals include: Operator’ s Handbook Explains how to enter data and print labels. User’ s Manual Explains how to create and enter formats. This ma[...]

  • Page 4

    9445 Eq uipmen t Manual ii[...]

  • Page 5

    Table of Conten ts 1. Installing th e Printer ...... ...... ...... ...... ...... ...... ...... ...... ...... . 1-1 2. Loading Supply ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 2-1 Non-P eel M ode .... .. .. ...... ...... ...... ...... ...... ...... ...... ...... . 2-1 P eel Mo de ...... ...... ...... ...... ...... ...[...]

  • Page 6

    Appendix C. Specifications .... .... .... ...... .... .... .... .... ...... .... ... C-1 Printer ... ...... ...... ...... ...... ...... ........ ...... ...... ...... ...... ...... C-1 Supplies ..... ...... .... .... ...... .... .... .... ...... .... .... ...... .... .... ... C-2 9445 Eq uipmen t Manual iv[...]

  • Page 7

    1. Ins talli ng the Pr inter 1. Place the pr inter on a le v el sur f ace . 2. T o install the k e yboard on top of t he print er : a. Remov e the cord from the base of t he ke yboard. b. Plug the cord from the k e yboard into the soc k et. c. Insert all o f the cor d e xcept a f e w coi l s bac k into the base. Secure the cord by sliding a coil in[...]

  • Page 8

    3. T ur n the power s witch off and inser t the power cord into the soc k et. Plug the other end of the cord into a grounded 115 V A C electrical outlet. NOTE: If you are going t o use the printer online, also connect the RS-232 cable. 4. On the initial star tu p , leav e the printer on f or 24 hours to charge the ne w bac kup batter ies. Socket Po[...]

  • Page 9

    2. Load ing Sup pl y The pr inter pr ints both tags and labels. The supply ma y be wound with the printable s ide on either the inside or the outside. This chapter e xplains ho w to load supply f or • Non-Peel Mode Printing (labels are printed in one strip. This can be used with Continuous Printing.) • Peel Mode Printing (one label at a tim e w[...]

  • Page 10

    2. T ur n the pr inthead lev er to the left to release the pr inthead. 3. Hold down the lo wer supply guide and r ewind the old supply roll, if there is one . 4. Release the lower supply guide . Printhead Lever Lock Lower S upply Guide CAUTION If you run out of supply while printing, pull the supply strip back through the printer. DO NOT pull it fo[...]

  • Page 11

    5. Push the loc k to the right to unloc k the outer supply holder and remov e the outer supply holder from the s upply shaft. Remov e the old supply core, if there is one. Supply Core Supply Shaft Outer S upply Holder Loading Supp lies 2. Load in g Supply 2-3[...]

  • Page 12

    6. Place the new supply roll on the supply shaft as shown. NOTE: If your supply has a 3-inch (76.2 mm ) core: a. Remov e the hub from the inner supply holder . b. Re v erse the outer supply holder (so the smooth side f ac es the supply). 7. Fit the supply core ont o the inner supply holder and hold it in place. Prin table Side Ins ide Supp ly Sha f[...]

  • Page 13

    8. T ur n the out er supply holder so the lock f aces out. Align the supply holder tabs wit h the track s on the shaft. 9. Push the supply holder onto the supply shaft, against the supply . Make sure the suppl y is free to unwind . 10. Push the lock to the left t o secure the oute r supply holder . NOTE: When the outer supply holder is reversed (fo[...]

  • Page 14

    11. Pull enough supply from t he roll to r each the pr inthead. 12. Hold down the lo wer supply guide . 13. F eed the supply past the out-of-stoc k s witch, between the upper and lower supply guides , and up past the pr inthead. 14. Align the supply with the top edge of the upper guide and slide it against the bac k w all (aw ay from y ou). Continu[...]

  • Page 15

    15. T o adjust for wide or narrow supply , tur n t he supply width adjustment knob to: • NARROW for supply two inches in width or smaller . • WIDE fo r supply greater than two inches i n width. NOTE: Be sure the adjustment knob snaps back into place after you turn it. 16. T ur n the pr inthead lev er to the r ight to lock the pr inthead. Printh[...]

  • Page 16

    17. T ur n the printer on. If y ou are: • replacing the supply with a new roll of t he same size, press f to align the printer. • changing supply size, adjust the supply sensor. See "Adjusting the Supply Sensor" later in this chapter. NOTE: Before you print, be sur e the menu supply type setting matches your supply type (e.g. Black Ma[...]

  • Page 17

    3. If you are reloading supply: a. Cut the backing paper in front of t he paper take-up spool, and then manually rewind the supply roll. b. While holding the bac king paper with one hand, turn the take-up spool knob countercloc kwise about 1/4 tur n with the other hand. c. Slide the bac king paper off the take- up spool. 4. Push the loc k to the ri[...]

  • Page 18

    6. Place the new supply roll on the supply shaft as shown. NOTE: For 3- inch (76.2 mm) co res: a. Remov e the hub from the inner supply holder . b. Re v erse the outer supply holder (so the smooth side f ac es the supply). 7. Fit the supply core on the inner supply holder and hold it in place. Printable Side Ins i de Supply Shaft Inner Supp ly Hold[...]

  • Page 19

    8. T ur n the out er supply holder so the lock f aces out. Align the supply holder tabs wit h the track s on the supply shaft. 9. Push the supply holder onto the supply shaft, against the supply . Make sure the suppl y is free to unwind . 10. Push the lock to the left t o secure the oute r supply holder . NOTE: When the outer supply holder is rever[...]

  • Page 20

    11. With one hand, hold down the lower supply guide . With the other hand, f eed the bac king paper between the lower and upper supply guides, past the printhead and down to the paper take-up spool. Then release the lower s upply guide. 12. While holding the paper t ak e-up spool with one hand, tur n the knob counterc l ockwise (1/4 turn) with the [...]

  • Page 21

    14. T ur n the supply roll counterc lockwise to rem o v e an y slac k in the bac king paper . Y our s upply and bac king paper should be f ed as show n. Labels Backing Paper Loading Supp lies 2. Load in g Supply 2-13[...]

  • Page 22

    15. T o adjust for wide or narrow supply , tur n t he supply width Adjustment Knob to: • NARROW for supply two inches in width or smaller • WIDE for supply greater than two inches i n width. NOTE: Be sure the adjustment knob snaps back into place after you turn it. 16. T ur n the pr inthead lev er to the r ight t o lock the printhead. Printhead[...]

  • Page 23

    17. T ur n the printer on. If y ou are: • replacing the supply with a new roll of the same size, press f to align the printer. • changing supply size, adjust the supply sensor. See "Adjusting the Supply Sensor" later in this section. NOTE: Before you print, be sur e the menu supply type setting matches your supply type (e.g. Black Mar[...]

  • Page 24

    Loading Fan-Fold Supply The 9445 has the ability to pr int fan-f old supply with the optional fan-f old pr inter cov er . If your pr inter does not hav e a f an- f old slot, contact Monarch Ser vice to or der a fan-f old print er cov er . T o load f an-fold supply: 1. Open the front panel. 2. Open the printhead by turning the pr inthead lev er to t[...]

  • Page 25

    6. With one hand, hold down the lower supply guide. With the other hand, f eed the bac king paper between the upper and low er guides, past the pr inthead, and then out through the e xit chute . 7. Close the pr inthead by tur ning the pr inthead lev er t o the right. 8. Place an empty bo x belo w the pr inter’ s e xit chute to catch the labels as[...]

  • Page 26

    Adjusting the Supply Sensor The supply sens or controls how m uch supply f eeds between tags or labels. The sensor reads b l ac k mar ks or f eed aper tures. T o read blac k marks or aper tur es, the sensor mus t be aligned with the blac k mark or aper ture on t he tag. Otherwise, you’ll see an error mes sage when y ou tr y to pr int a batch. Whe[...]

  • Page 27

    Die cut supply r equires no sensor adjustment. 1. Do one of t he f ollo wing: F or blac k mark supply , tur n t he sensor adjustment knob counterc lockwise until it stops. Do not f orce the knob . F or f eed aper tur es, tur n the sensor adjustment knob counterc lockwise until it stops. Then tur n the knob cloc kwise as determined below . • Measu[...]

  • Page 28

    Adjusting the On Demand Sensor The On Demand s ensor stops the printer between tags or labels when you print in the On Demand mode. The sensor detects the presence of supply in the e xit chute of the printer . When y ou remo v e the tag or label, another tag or label pr ints. NOTE: The On Demand s ensor must be pos itioned ov er a white or light ar[...]

  • Page 29

    3. Load ing a Rib bo n There are two types of supplies: Thermal Direct specially treated thermal supplies that don’t use a ribbon for printing. Thermal T ransfer standard supplies that r equire a ribbon for p rinti ng. NOTE: DO NO T load a ribbon when pr inting on ther mal direct supplies. When installing a ribbon, remem ber • Ribbons may catch[...]

  • Page 30

    Loading a Ribbon Roll T o load a r ibbon roll: 1. Open the front panel. 2. T ur n the pr inthead lev er to the left t o release the printhead. (Also see the supply loading figure inside the front panel. ) NOTE: If the printer has supplies loaded f or continuous print ing, pull the leading edge bac k to the upper supply guide bef ore loading the rib[...]

  • Page 31

    4. Pull the r ibbon spool holders off. Remov e the old r ibbon (if there is one). 5. Be sure the ther mal supply indicator is pointing upw ar d. NOTE: Turn the t hermal supply indicator to the r ight only if you are going to use thermal dir ect supplies (no ribbon). 6. Load a ne w ribbon onto the low e r spool shaft so the ribbon unwinds c lockwise[...]

  • Page 32

    7. Guide the new ribbon around the rollers on the ribbon roll adapter . Slide the upper spool onto the upper spool shaft. 8. Slide the r ibbon spool holders against the spools. 9. T ur n the upper ribbon spool cl o ck w i s e to add slight tension to the ribbon. Make sure the ribbon is tight b u t not wrinkled or bunched. 10. Slide the r ibbon roll[...]

  • Page 33

    11. T ur n the upper ribbon spool clo ck w i s e until the black par t of the r ibbon is past the feed mark. 12. If the printer has supplies loaded f or continuous printing, slide the supply up to t he f eed m ark. Make sure the ribbon is correctly positioned . 13. T ur n the pr inthead lev er to the r ight to mov e the printhead against the ribbon[...]

  • Page 34

    Loading a Ribbon Cassette T o load a r ibbon cassette: 1. Open the front panel. 2. T ur n the pr inthead lev er to the left t o open the printhead. (Also see the supply loading figure inside the front panel. ) NOTE: If the printer has supplies loaded for continuous printing, pull the leading edge back to t he upper guide before loading the ribbon c[...]

  • Page 35

    4. Remov e the new ribbon cassette from the package . Then loosen ribbon fr om cassette as sho wn belo w . Loading a Rib bon Roll 3. Load in g a Ribbon 3-7[...]

  • Page 36

    5. Guide the edge of the ribbon around the ribbon guide post. 6. Place the cassette on the r ibbon spools and push it against the back w all. The spool lock will drop out. 7. T ur n the upper ribbon spool cl o ck w i s e until the r ibbon is tight. Make sure the ribbon is not wrinkled or b unched . 8. Slide the supply up to the f eed mark. Make sur[...]

  • Page 37

    4. Adjusting the Display The intensity adjustment wheel is on the r ight side of t he ke yboard. Rotate the wheel t o lighten or dar ken the displa y . NOTE: See y ou Operator’ s Handbook for a description of t he ke yboard ke ys . Intensity Adjustmen t Wheel Loading t he Ribbon Cassette 4-1[...]

  • Page 38

    9445 Eq uipmen t Manual 4-2[...]

  • Page 39

    5. Cl eaning the Prin thead a nd Platen Roller 1. Open the front panel. 2. T ur n the pr inthead lev er t o the left to open the pr inthead. 3. Wind the supplies back onto the supply roll. 4. Remov e the r ibbon cassette if one is loaded. WARNING Turn the power of f and unplug the power cord bef ore cleaning. CAUTION DO NOT use shar p or abrasive m[...]

  • Page 40

    5. Lightly moisten a cotton sw ab with alcohol and r ub it back and f or th across the pr int h ead. Clean the platen roller the same wa y . 6. Reload the supply and ribbon cassette, if necessary , and close the printhead. 7. T ur n the power on. 8. Press f twice to r ealign the supply . 9. If printing is not improv ed, call Monarch Ser vice . Prin[...]

  • Page 41

    Append ix A. Converti ng the Keyboa rd for Tabl e Top Use 1. Lift the k eyboard from the print er and place it on the table . 2. T ur n the ke yboard ov er and remo v e the length of cord y ou need. 3. Slide a coil of t he cord into the slot to hold it in place. Con vert ing the Ke yboar d f o r Ta b l e To p U s e A-1[...]

  • Page 42

    9445 Eq uipmen t Manual A-2[...]

  • Page 43

    Append ix B. Trou bles hooting If y ou cannot fix a prob lem, call Monarch service. "Head Test Failure" Message The 9445 performs a pr inthead test when you tur n on the print er . If t he print head test fails f or any reason (bad connection, bad dot), the printer displa ys "Head test f a ilur e." If y ou receiv e this error : [...]

  • Page 44

    Start-Up and Printing Pr oblem Action Error message appears during star t-up . T ur n power off, then on and try again. If an error message appears again, call Monarch Ser v ice. "Check ribbon" message appears. Load a new ribbon roll or cassette. Reload ribbon cassette. Heavy printing. Adjust pr int contrast. Clean the printhead. Change s[...]

  • Page 45

    Start-Up and Printing (continued) Pr oblem Action Printed data becomes misaligned. Recalibrate the printer . Selec t Printer Options from the main menu, then select Define Supply T ype. Select A)lign to recalibrate the printer . Printed data wraps around. Change supply . Correct the f or mat in Format Entr y mode or send a corrected format online. [...]

  • Page 46

    Cutting Pr oblem Explanation Cut length is more than 0.03 inches from tag length. Call Monarch Ser vic e. "Knife jam" message appears. P aper is jammed in knif e. Clear paper and clean aw ay an y gum residue. Knife out of position. Press S , then press c twice to adjus t the knif e. Then press e twice to clear the message. Blades are wor [...]

  • Page 47

    Append ix C. Spec ificat ions Printer Height: 14.5 inches (368.30 mm) wit hout keyboard; 17.7 inches (449.58 mm) with keyboard. W eight : 35 lbs. (15.88 kg) pack aged. Po w e r : 115 volts, 60 Hz. (standard) 220 volts, 50-60 Hz. (opt ional). Fuse: 3 amps. Operating and Storage li mit s: 40°F to 104°F (4°C to 40°C). Relative Humi dity: 5% to 90%[...]

  • Page 48

    Print Speed With ribbon: • Bar code toward top/ bottom of t ag 3.6 IPS • Bar code toward left/right side of tag 2.5 IPS Print Speed Without ribbon: • Bar code toward top/bottom of t ag 3.6 IPS • Bar code toward left/right side of tag 2.5 IPS *IPS = Inches per second Supplies Supply T ypes: Ther mal transfer stock or ther mal direct stock. W[...]

  • Page 49

    [...]

  • Page 50

    F or supplies , ser vice, or as sistance call: TOLL FREE: 1-800- 543-66 50 (In U.S .A.) 1-800- 263-46 50 (In Ca nada) Printed in U.S.A.[...]