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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Paxton Touchlock K38, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Paxton Touchlock K38 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Paxton Touchlock K38. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Paxton Touchlock K38 should contain:
- informations concerning technical data of Paxton Touchlock K38
- name of the manufacturer and a year of construction of the Paxton Touchlock K38 item
- rules of operation, control and maintenance of the Paxton Touchlock K38 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Paxton Touchlock K38 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Paxton Touchlock K38, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Paxton service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Paxton Touchlock K38.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Paxton Touchlock K38 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Ins-30077 - TOUCHLOCK K and KP series Fitting 28/11/2011 Technical Support T echnical help is av ailable: Monday - Friday from 07:00 - 19:00 (GMT) Saturday from 09:00 - 13:00 (GMT) 01273 811011 support@paxton.co.uk K75 Screw connector option The unit should be mounted in conjunction with an electrical backbox to achieve the required clearance for t[...]
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Page 2
Switch2 controllers with WHITE labels are incompatible with these products. The keypads in the K and KP series, can only be used with Switch2 controllers tted with YELLOW wiring labels. When using this keypad style with Net2, the softw are version used must be v3.21 or later . WHITE labelled Net2 control units provide 5V at the R ed terminal. Th[...]
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Page 3
Here is the list of topics about this product that receive the most technical support enquiries. W e list them here to help you speed up the installation and trouble shooting process. Technical Help 1 - Net2 - Bell function. Q Pressing the bell button on the keypad will result in R elay 2 being energised for 1 second. A bell sounder can be Q contro[...]
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Page 4
The declaration of conformity is a vailable on request. Contact details are provided at: http://paxton.info/596 Keypad bezels Additional bezels are av ailable in black, white, grey , blue and silver . Registered installers can order these free of charge by logging onto the secure installer extranet: http://paxton.info/1035 or if you are not a regis[...]