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Pelco c3662m manual

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  • Page 1

    IMPORT ANT NO TE Pelco, Inc. W orl dwide Headquarters • 3500 Pelco W ay • Clovis, California 93612 USA • www.pelco .com USA & Canada • T el: (800) 289-9 100 • Fax: (800) 2 89-9150 International • T el: +1 (559) 292-1981 • Fax: +1 (559) 348-1120 C3677M (7/08) Pelco, the Pelco logo , and Digital Sentr y are registered trade marks of[...]

  • Page 2

    INSTALLATION C3662M (6/08) Integral Digital Sentry ®[...]

  • Page 3

    [...]

  • Page 4

    C3662M (6/08 ) 3 Contents Important Safe ty Instruct ions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    4 C3662M (6/08) Video Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Switched Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    C3662M (6/08 ) 5 List of Illustrations 1 T ypical DS Enterprise SAVR or DS XPress System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2 T ypical DS Enterprise Distri buted System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    6 C3662M (6/08) List of T ables A DS XPress Multicamera Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 B Client Computer System and D isplay Requir ements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    C3662M (6/08 ) 7 Important Safety Instructions Elevated Operating Ambient: If installed in a closed or multi- unit rac k assembly , the operating ambient te mperature of the ra ck environment may be greater than room ambien t. Therefore, consideration shoul d be given to installing th e equipment in an environment compat ible with the manufacturer [...]

  • Page 9

    8 C3662M (6/08) Regulatory Notices This device co mplies with Part 15 of the FCC Rul es. Operatio n is subject to the following two conditions: (1) this devic e may n ot cause harmful interference, and (2 ) this device must accept any interference received, inclu ding interference t hat may cause undesired oper at io n. FCC, Class A (All DS models [...]

  • Page 10

    C3662M (6/08 ) 9 Introduction This manual is organized into th e following sections: • T ypical system configurations: This section il lustrates how severa l types of Integral Di gital Sentry ® (DS) systems ar e organized conceptually. • Component installation instructions: This section describes how to conn ect each of th e major compon ents [...]

  • Page 11

    10 C3662M (6/08) The server is the center piece of a DS system. Sepa rate V AUs ca n connect to the serve r through a switch. The server stores larg e amounts of video on the optional VSA N storage unit. An option al RS-232 trigger input fro m an access control syste m and a digital I/O pane l can also be connected to the server . Refer to Figure 2[...]

  • Page 12

    C3662M (6/08 ) 11 Component Installation NOTE: All DS Enterprise and D S XPress components should be installed only by individuals who ha ve been spec ifically train ed to work with DS systems. Impr oper installat ion by any in dividual oth er than a tr ained techni cian, or improp er installat ion of unsupp orted softw are or hardwar e, may automa[...]

  • Page 13

    12 C3662M (6/08) Figure 3. Rear Panel of DS Enterprise SA VR Figure 4. DS Enterprise SA VR Audio Connector DS XPRESS (WITH XM UX2) INSTALLATION T o install DS XPress with XMUX2, refer to Figure 5 on page 13, and then complete th e following steps: 1. Plug the power cord in to the power conne ctor ì . 2. Item î is the COM1 connect or , which is us[...]

  • Page 14

    C3662M (6/08 ) 13 10. Item ~í is the au dio connecto r bracket. From top to bo ttom are audio inputs 1–4, a udio outpu ts 1–4, and fou r grounds. 11. Item ~â indicates XPr ess boards, whic h are used to connect to XMUX2 . DS XPress can contain up to four XPress bo ards. Refer to XMUX2 Installation on page 28 for details on connecting the XPre[...]

  • Page 15

    14 C3662M (6/08) DS XPRESS (WITH INTERNAL CA MERA INPUTS) INSTALLATION T o install DS XP ress with inter nal camera inpu ts, refer to Figure 7 on pa ge 15, and then complete the f ollowing steps: 1. Plug the power cord in to the power conne ctor ì . 2. Item î= is the CO M1 connector , which is used to conn ect RS-232-based P TZ cameras. Refe r to[...]

  • Page 16

    C3662M (6/08 ) 15 Figure 7. Rear Panel of DS XPress with Internal Camera Inputs NOTE: The top row of camera inputs is included only on 32-input systems. Figure 8. DS XPress Audio Connector INPUT 32 INPUT 31 INPUT 30 INPUT 29 INPUT 28 INPUT 27 INPUT 26 INPUT 25 INPUT 24 INPUT 23 INPUT 22 INPUT 21 INPUT 20 INPUT 19 INPUT 18 INPUT 17 INPUT 16 INPUT 15[...]

  • Page 17

    16 C3662M (6/08) DS DESKTOP INSTALLATION T o install DS Desktop, refe r to Figure 9 for 9-in put or 16-input syst ems, or Figure 10 for 4-input syste ms, and then complete the follo wing ste ps: 1. Plug the power cord in to the power conne ctor ì . 2. Plug a monitor into a monitor co nnector î and its power cord into an electr ical outlet. The to[...]

  • Page 18

    C3662M (6/08 ) 17 Figure 10. Rear Panel of 4-Input DS Desktop Figure 11. DS Desktop Audio Connector DS 1000 INSTALLATION T o install DS 1 000, refer t o Figure 12 on page 18, and then complet e the followi ng steps: 1. Plug the power cord in to the power conne ctor ì . 2. Plug a monitor into a monitor co nnector î and its power cord into an elect[...]

  • Page 19

    18 C3662M (6/08) 10. Item ~í is the COM 5 connector , which is used to connect RS-422 PTZ camer as. Refer to PTZ In stallation on page 29 for installation d etails. 11. Item ~â shows the connector for the 16 digita l inputs and alarm output. Wire your a larm triggers into the input trigge r block and conn ect the signal ground to a GND pin. Wire [...]

  • Page 20

    C3662M (6/08 ) 19 DS REALVU E XPRESS INSTALLATION T o install DS RealV ue XPress, refer to Figure 14 on page 19, an d then complete the following steps: 1. Plug the power cord in to the power conne ctor ì . 2. Item î is the COM1 connector , which is used to connect RS- 232 PTZ camer as. Refer to PTZ Installation on pa ge 29 for instal lation deta[...]

  • Page 21

    20 C3662M (6/08) Figure 15. DS RealVue XPress Audio Connector DS REALV UE DESKTOP INSTALLATION Refer to Figure 16, Figure 17an d Figure 18 on page 21 to in stall DS RealV ue D esktop. Then complete the follow ing steps: 1. Plug the power cord in to the power conne ctor ì . 2. Plug a monitor into a monitor co nnector î and its power cord into an e[...]

  • Page 22

    C3662M (6/08 ) 21 Figure 16. Rear Panel of DS RealVue Desktop NOTE: The number of camera in put BNC connectors varies ba sed on the model numb er . Figure 17. DS RealV ue Desktop Alarm Bracket Figure 18. DS RealV ue Desktop Audio Connector INTPUT 14 INTPUT 15 INTPUT 16 OUTPUT 1 OUTPUT 2 INPUT 13 INPUT2 INTPUT1 INPUT 10 INPUT 9 INPUT 8 INPUT 7 INPUT[...]

  • Page 23

    22 C3662M (6/08) DS REALVUE RAID INSTALLATION T o install DS RealV ue RAID, refer to Figure 19, and then complete the following steps: 1. Plug t he power cords into the po wer connecto rs ì . Both cords must be connected. 2. Item î is the COM1 connector , which is used to connect RS- 232 PTZ camer as. Refer to PTZ Installation on pa ge 29 for ins[...]

  • Page 24

    C3662M (6/08 ) 23 XIO INSTALLATION Refer to Figure 20; Figure 21 , Figure 22, and Figure 23 on page 2 4; and then complete t he following steps: 1. Plug the end of the XIO cable with thr ee connectors ~ã into one of the video capture boar ds on the DS RealV ue RAID system u . 2. Plug t he other end of the XIO cab le ~å into th e XIO unit. The fir[...]

  • Page 25

    24 C3662M (6/08) Figure 21. XIO Cable Figure 22. Front Panel of XIO Figure 23. Rear Panel of XIO Figure 24. DB-37 Cable[...]

  • Page 26

    C3662M (6/08 ) 25 DS NVR INSTALLATION T o install DS NVR, refer to Figure 25, and th en complete the following st eps: 1. Plug the power cord in to the power conne ctor ì . 2. Plug a monitor into a monitor co nnector î and its power cord into an electr ical outlet. The top conne ctor is for a VGA monitor , and the bottom connector is for a DVI mo[...]

  • Page 27

    26 C3662M (6/08) DMS INSTALLATION T o install a DMS, refer to Figure 2 6, and then complete the following steps: 1. Plug the power cord in to the power conne ctors ì . Both cords mu st be conne cted. 2. Plug a monitor into the monito r connector î and its power cord into an electrical outlet. 3. Connect the netw ork port ï to a network switch us[...]

  • Page 28

    C3662M (6/08 ) 27 8. Plug PC speakers int o the line o ut connecto r t . 9. Item u is the FlashGuard card le t relay outp ut (bottom tw o pins), which can be used to trigger an a larm when a cri tical error o ccurs. Refer to FlashGu ard and th e WatchDog Service on page 40 f or details about the relay outpu t. The top four pins of item u are the CO[...]

  • Page 29

    28 C3662M (6/08) XMUX2 INSTALLATION T o install an XMUX2 unit, r efer to Figure 29, Figure 3 0, and Figur e 31, and th en complete th e following steps: 1. Connect your cameras to the video input conn ectors ì . There are 16 in puts on an XMUX2-1 6 unit and 32 inputs on an XMUX2-32 unit. 2. XMUX2-16 only: Connect each ca mera loop-thr ough output [...]

  • Page 30

    C3662M (6/08 ) 29 PTZ INSTALLATION PTZ cameras can be inst alled on DS Ente rprise SA VR, DS XPress, DS 100 0, DS RealV ue, or a V AU. Ea ch of these compo nents contains two COM ports, as sh own on the fol lowing page: • COM1 is used directly with c ameras that requ ire RS-232 co mmunic ation. COM1 can also be used with cameras tha t require RS-[...]

  • Page 31

    30 C3662M (6/08) DS Enterprise Distributed System Installation Install all physical equipmen t in a rack or other per manent location: 1. Install the XMUX2 units as described in XMUX2 Installation on page 28. 2. Install the DMS as described in DMS Installation o n page 26. 3. Install the VAUs as described in VAU Installation on page 26. Name the DM[...]

  • Page 32

    C3662M (6/08 ) 31 3. If a XMUX2 unit is not dete cted for an XPress boar d, eight bl ack windows ar e displayed for that board. Check the connectio n b etween the XMUX2 unit and th e selected XPress boar d. 4. If an i nput on the XMUX2 unit does no t detect a vid eo signal, on ly the input n umber is displ ayed in its assi gned window . Chec k the [...]

  • Page 33

    32 C3662M (6/08) Software Installation This section describes how to in stall software from th e Digital Sentry Server/VAU and Digital Sentry Client CDs . DIGITAL SENTRY SERV ER/V AU SOFTWARE NOTE: The Server/VAU software is prei nstalled on all servers a nd V AUs. T o install Digital Sentry Server/V AU software complete the following steps: 1. Ins[...]

  • Page 34

    C3662M (6/08 ) 33 Procedural Instructions V arious DS compon ents may requir e specific admin istrative and maintenance pr ocedures to be performed se parate from th e initial installation procedure. These procedur es are outlined in th e following pages. CHANGING A COMPUTER NAME 1. Right-click My Compute r and then select Prop erties. 2. Select th[...]

  • Page 35

    34 C3662M (6/08) 5. Y ou must change the DSServiceUser password fo r all services related to Digital Sentry: • Digital Sentry Stor age Service • Digital Sentry VideoSer ver Service • Digital Sentry W atch Service • Digital Sentry V S AN Watch Service • MSSQLSERVER • IntegralSQLAg entService A given system might not have all of the liste[...]

  • Page 36

    C3662M (6/08 ) 35 CONFIGURING AND T ESTIN G ODBC CONNECTIVITY 1. Log on to Windows using the “d sserviceuser” account. 2. From the Start menu , select Settings an d Control Panel. 3. Open Ad ministrative T ools. 4. Open Data So urces (ODBC). 5. Select the System DNS tab. 6. Click the Configure butt on. 7. Enter or verify t he name of the data b[...]

  • Page 37

    36 C3662M (6/08) RENAMING DS COMPONENTS DS components that communicate over a network connection must be ab le to recognize each other by computer name. Thus, if you re name a component, you must also redirect oth er components to re cognize the new name. Th e following sections de tail what you must do wh en you rename certain compon ents of a DS [...]

  • Page 38

    C3662M (6/08 ) 37 RECONFIGURING DSADMIN AFTE R AN IP ADDRESS CHANGE If you chang e the IP addr ess of a VAU or or standalone sy stem, you must also change th e IP address that the ser ver connects wit h. 1. Click Start > Programs > Integral > DSAdmin. A message may appear stating that the com puter cannot be found. Click OK. 2. Expand the [...]

  • Page 39

    38 C3662M (6/08) CONFIGURING AND V ERIFYING NETWORK STORAGE A DS system can archi ve to any disk driv e-based storag e location tha t can be accessed us ing a Universal Namin g Convention (U NC) name. Pelco recommends using storag e solutions that are ba sed on a Windows o perating system such as Windows Server 2003 or Windows XPe runn ing NTFS. Th[...]

  • Page 40

    C3662M (6/08 ) 39 CONNECTING A SERIAL INPU T DEVICE TO A DS SYSTEM Before you config ure a serial input device connected to a DS system, comple te the following steps: 1. Determine baud rate, parity , stop bits, and size of serial string for your alarm system. 2. Determi ne the text st ring that yo u want to tr igger record ing. The following examp[...]

  • Page 41

    40 C3662M (6/08) FLASHGUARD AND THE W ATCHDOG SERVICE The Digital Sentry W atchDog Service is a Wi nd ows service that monitors various a spects of the DS system an d performs an action when there is a potential nee d for human inte rvention. When certain ev ents occur , the WatchDog Service commun icates with Flas hGuard, a ca rdlet installe d in [...]

  • Page 42

    C3662M (6/08 ) 41 RELAY OUTPUT CHARACTERISTICS Following are the operating characteristics of the relay ou tput: DSW atchEventEditor The Digital Sentry W atchDog Service is a Windows service that m onitors various aspects of the DS system an d performs an action (such as logging an error and op ening a FlashGuard re lay) when there is a po tential [...]

  • Page 43

    42 C3662M (6/08) ISOLATING STORAGE UNITS ON A PRIVATE NETWORK In some installations, yo u can isolate compon ents of a DS system on a private network. Th e Server and VAUs mu st be accessible t o client machines and ca nnot be isolate d. However , storage compone nts su ch as VSAN Servers and VSAN units can exist on a private n etwork . Isolated co[...]

  • Page 44

    C3662M (6/08 ) 43 USING THE FL T IME UTILITY FL Time allows you to synchronize the Window s clock on your DS components. Y ou can run FL T ime on DS Enterprise V A Us to synchroni ze them to the DMS, or you can ru n i t on a DS server to synchronize it with a comp uter running a Wi ndows oper ating system. T o synchronize a computer , complete the [...]

  • Page 45

    44 C3662M (6/08) USING INTEGRAL LICENSE KEY UTILITY Integral Lice nse Key Utility a llows you to enter a lic ense key to enable va rious featu res in the Digita l Sentry software. Y ou c an run the ut ility from the Start menu under Progr ams and Integr al. The utility lists the pr oduct type and Product ID (for most sys tems, the Prod uct ID is al[...]

  • Page 46

    C3662M (6/08 ) 45 NETWORK HEALTH MONITORING Digital Sentry allows you to automatically moni tor certain system parameters over a network connection using third-party monito ring software . T o monitor a Digital Sent ry system, use the third-pa rty softwar e to load the MIB files fro m the following l ocation on t he Digit al Sentry server: C:Progr[...]

  • Page 47

    46 C3662M (6/08) USING DIGITAL SENT RY BACKUP MANAGER Digital Sentry (DS) Backup Manager is used to back up and r estor e databases and set tings, or to upgrade a Digita l Sentry system . BACKING UP THE DATABASE T o back up t he Digital Sent ry database , complete the f ollowing steps: 1. Using Windows Explorer , create a di rectory named “DS Bac[...]

  • Page 48

    C3662M (6/08 ) 47 REPAIRING AND REBUILDING A DIGITAL SENTRY DATABASE REPAIRING A RESTORED DATABASE If you want to maintain vi deo that was r ecorded since t he last bac kup, complete th e following ste ps: 1. Stop all Digital Sentry services on the server , V AUs, and netwo rk storage devices. 2. From the Digital Sentry Server/ V AU CD, copy REBUIL[...]

  • Page 49

    48 C3662M (6/08) DIGITAL SENTRY NETWORK SPEED SIMULATION This proced ure provides t he parameter s for simulating DVR-to-client n etwork conne ction speeds b y changing co nfiguration p aramet ers with in the DSAdmin ut ility . It is intended for demonst ration purpo ses only and i s not curre ntly intended for use on functioning instal led systems[...]

  • Page 50

    C3662M (6/08 ) 49 RUNNING A RECOVERY It may be necessary as a trou bleshooting procedure to r un a recovery on a DS componen t. The recovery CD allows you to re install the Windows XP oper ating system while maintaining vid eo data, or yo u can choose t o delete all vi deo data. Aft er the recovery procedu re, you must reinstall t he Digital Sen tr[...]

  • Page 51

    50 C3662M (6/08) RECOVERING V IDEO FILES WI THOUT A DATABASE BACKUP NOTES: • It is highly recommended that you perform a database backup afte r the initial configur ation of your DS system and then on a re gular basis. Recovering video files without a datab ase ba ckup is a very lengthy pr ocedure, whic h is open to serious er rors that could res[...]

  • Page 52

    C3662M (6/08 ) 51 Specifications: DS RealV ue Desktop VIDEO Video Inputs 4, 8, or 16 Vide o Compression MPEG-4 Vide o Resolutions NTSC PA L D1 720 x 480 720 x 576 2CIF 704 x 240 70 4 x 288 CIF 352 x 240 352 x 288 Vide o Frame Rate NTSC PA L 4 Inputs 120 ips 100 ips 8 Inputs 240 ips 200 ips 16 Inputs 480 ips 400 ips IP Camera Performance CIF 16 chan[...]

  • Page 53

    52 C3662M (6/08) Specifications: DS RealV ue RAID VIDEO Video Inputs 8, 16, or 32 Vide o Compression MPEG-4 Vide o Resolutions NTSC PA L D1 720 x 480 720 x 576 2CIF 704 x 240 70 4 x 288 CIF 352 x 240 352 x 288 Vide o Frame Rate NTSC PA L 8 Inputs 240 ips 200 ips 16 Inputs 480 ips 400 ips 32 Inputs 960 ips 800 ips Internal V ideo Storage 1 000 GB RA[...]

  • Page 54

    C3662M (6/08 ) 53 Specifications: DS RealV ue XPress VIDEO Video Inputs 8, 16, or 32 Vide o Compression MPEG-4 Vide o Resolutions NTSC PA L D1 720 x 480 720 x 576 2CIF 704 x 240 70 4 x 288 CIF 352 x 240 352 x 288 Vide o Frame Rate NTSC PA L 8 Inputs 240 ips 200 ips 16 Inputs 480 ips 400 ips 32 Inputs 960 ips 800 ips Internal V ideo Storage 400 GB, [...]

  • Page 55

    54 C3662M (6/08) Specifications: DS 1000 VIDEO Vide o Inputs Analog IP F16 16 16 F32 32 8 Vide o Compression MPEG-4 Vide o Resolutions NTSC PA L 4CIF (IP) 704 x 480 704 x 576 CIF 352 x 240 352 x 288 Vide o Frame Rate NTSC PA L Analog (CIF) 160 ips 133 ips 16 IP CIF 480 ips 400 ips 16 IP 4CIF 120 ips 100 ips Internal V ideo Storage 500 GB, 1000 GB, [...]

  • Page 56

    C3662M (6/08 ) 55 Specifications: DS XPress VIDEO Vide o Inputs Internal 16 or 32 XMUX2-16 16, 32, 48, or 64 (with loop-thr ough) XMUX2-32 32, 64, 96, or 12 8 Video Compression iVEX Vide o Resolutions NTSC PA L D1 720 x 480 720 x 576 2CIF 704 x 240 70 4 x 288 CIF 352 x 240 352 x 288 Vide o Frame Rate Up to 480/400 ips (NTSC/P AL) Internal Video Sto[...]

  • Page 57

    56 C3662M (6/08) Specifications: DS Desktop VIDEO Video Inputs 4, 9, or 16 Video Compression iVEX Vide o Resolutions NTSC PA L D1 720 x 480 720 x 576 2CIF 704 x 240 70 4 x 288 CIF 352 x 240 352 x 288 Vide o Frame Rate Up to 120/100 ips (NTSC/P AL) IP Camera Frame Rate NTSC PA L CIF 240 200 4CIF 80 67 Internal Video Stor age 160 GB, 250 GB, 50 0 GB,[...]

  • Page 58

    C3662M (6/08 ) 57 Specifications: DS Enterprise VIDEO Vide o Inputs Internal 16 or 32 XMUX2-16 16, 32, 48, or 64 (with loop-thr ough) XMUX2-32 32, 64, 96, or 12 8 Video Compression iVEX Vide o Resolutions NTSC PA L 4CIF 704 x 480 70 4 x 576 2CIF 704 x 240 70 4 x 288 CIF 352 x 240 352 x 288 Vide o Frame Rate Up to 480/400 ips (NTSC/P AL) IP Camera F[...]

  • Page 59

    58 C3662M (6/08) Specifications: DS NVR VIDEO Video Inputs 4, 16, or 32 IP Cameras Vide o Resolutions NTSC PA L 4CIF 704 x 480 70 4 x 576 2CIF 704 x 240 70 4 x 288 CIF 352 x 240 352 x 288 IP Camera Frame Rate NTSC PA L 4 Inputs CIF 120 ips 100 ips 4 Inputs 4CIF 120 ips 100 ips 16 Inputs CIF 480 ips 400 ips 16 Inputs 4 CIF 480 ips 400 ips 32 Inputs [...]

  • Page 60

    PRODUCT W ARRANTY AND RETURN INFORMA TION WARRANTY Pelco will repair or replace, without c harge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below: • Five years on fiber optic products and TW3000 Series unshielded twisted pair (UTP) tran[...]

  • Page 61

    W orldwide Headquarters 3500 Pelco W ay Clovis, California 93612 USA USA & Canada T el: (800) 289-9100 Fax: (800) 289-9150 International T el: +1 (559) 292-1981 Fax: +1 (559) 348-1120 www .p elco.c om ISO 9001 Australia | Finland | France | G ermany | Italy | Macau | The Netherlands | Russia | Singapore South Africa | Spain | Sweden | United Ar[...]