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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Pelco CM8504KIT-SPCL, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Pelco CM8504KIT-SPCL one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Pelco CM8504KIT-SPCL. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Pelco CM8504KIT-SPCL should contain:
- informations concerning technical data of Pelco CM8504KIT-SPCL
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Pelco CM8504KIT-SPCL alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Pelco CM8504KIT-SPCL, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Pelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Pelco CM8504KIT-SPCL.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
C1507M (11/99) CM8504KIT -SPCL Firmware Upgrade Instructions ® The CM8504KIT -SPCL is for upgrading the firmware from text to no-text in the EPROM on the CM8504 Video Output Matrix Card in the CM8500 Series Matrix System. There are two EPROMs included in the kit. Which one you use depends on the board installed in your CM8500. To change the EPROM:[...]
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Page 2
REVISION HISTOR Y Manual # Date Comments C1507M 1 1/99 Original version. PRODUCT WARRANTY AND RETURN INFORMA TION WARRANTY Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below: • Five years on FT[...]