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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Pelco CM9760-KBD-E80, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Pelco CM9760-KBD-E80 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Pelco CM9760-KBD-E80. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Pelco CM9760-KBD-E80 should contain:
- informations concerning technical data of Pelco CM9760-KBD-E80
- name of the manufacturer and a year of construction of the Pelco CM9760-KBD-E80 item
- rules of operation, control and maintenance of the Pelco CM9760-KBD-E80 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Pelco CM9760-KBD-E80 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Pelco CM9760-KBD-E80, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Pelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Pelco CM9760-KBD-E80.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Pelco CM9760-KBD-E80 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
System 9760 ® KBD/KBR Firmware Upgrade C1543M-A (7/04) ® INST ALLA TION MANUAL CM9760-KBD-E80[...]
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Page 2
[...]
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Page 3
C1543M-A (7/04) 1 INTRODUCTION The System 9760 ® keyboard upgrade kit, CM9760-KBD-E80, provides the following items to upgrade CM9760-KBD/CM9760-KBR firmware to version 8.03: 1 U3 EPROM chip, version 8.03, part number IC53-0043-0803 1 Chip extraction tool, part number ICPULLERTOOL This manual provides instructions to upgrade CM9760-KBD/CM9760-KBR [...]
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Page 4
2 C1543M-A (7/04) 1 2 3 4 5 6 7 8 CABLE NO DIP SWITCH 7 Options Relay Com3 Com 2 Com1 Volu me Rese t (MAY HAVE RETAINING NUT) SCREW (9) UPGRADING CM9760-KBD FIRMW ARE CAUTION: Only qualified personnel observing electrostatic discharge (ESD) precautions should perform the procedure below . Always wear a grounding strap connected to an approved groun[...]
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Page 5
C1543M-A (7/04) 3 CIRCUIT BOARD U4 U12 U5 U2 NOTCHED END OF EPROM ALIGNMENT NOTCH U3 U3 EPROM CHIP 6. Remove the existing U3 EPROM chip (refer to Figure 2) from its socket using the provided extraction tool. Remove the chip slowly to avoid damaging the socket. 7. Remove the replacement EPROM chip from the electrostatic bag, and inspect the chip to [...]
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Page 6
4 C1543M-A (7/04) KEYBOARD SELECT ICON MOVE CURSOR/ CYCLE SELECTIONS LEFT ICON FORWARD STEP/ SCROLL UP ICON MOVE CURSOR/ CYCLE SELECTIONS RIGHT ICON BACKWARD STEP/ SCROLL DOWN ICON SAVE ICON EXIT ICON 11. Calibrate the joystick as follows: a. In Setup mode, select the Joystick Adjust icon. The Joystick Setup menu appears (refer to Figure 3). Figure[...]
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Page 7
C1543M-A (7/04) 5 UPGRADING CM9760-KBR FIRMW ARE CAUTION: Only qualified personnel observing electrostatic discharge (ESD) precautions should perform the procedure below . Always wear a grounding strap connected to an approved grounding source when working on or near exposed electronic components. Handle circuit boards by their edges. To upgrade CM[...]
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Page 8
6 C1543M-A (7/04) CIRCUI T BOARD U3 U4 U12 U5 U2 U3 EPROM CHIP NOTCHED END OF EPROM ALIGNMENT NOTCH 5. Locate DIP switch 7 on the rear of the KBR (refer to Figure 4), and set the DIP switch to the correct position: • For compatibility with CM9760-CC1 and CM9760-MGR versions 7.80.003 to 7.80.029, set DIP switch 7 to the OFF position. • For compa[...]
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Page 9
C1543M-A (7/04) 7 12. Calibrate the joystick as follows: a. In Setup mode, select the Joystick Adjust icon. The Joystick Setup menu appears (refer to Figure 7). KEYBOARD SELECT ICON MOVE CURSOR/ CYCLE SELECTIONS LEFT ICON FORWARD STEP/ SCROLL UP ICON MOVE CURSOR/ CYCLE SELECTIONS RIGHT ICON BACKWARD STEP/ SCROLL DOWN ICON SAVE ICON EXIT ICON Figure[...]
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Page 10
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Page 11
REVISION HISTORY Manual # Date Comments C1543M 4/03 Original version C1543M-A 7/04 Added factory-default reset and joystick calibration information Pelco, the Pelco logo, and System 9760 are registered trademarks of Pelco. © Copyright 2004, Pelco. All rights reserved. W ARRANTY AND RETURN INFORMA TION WARRANTY Pelco will repair or replace, without[...]
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Page 12
World Headquarters 3500 Pelco Way Clovis, California 93612 USA USA & Canada Tel: 800/289-9100 Fax: 800/289-9150 International Tel: 1-559/292-1981 Fax: 1-559/348-1120 www.pelco.com ISO 9001 Orangeburg, New York Las Vegas, Nevada Eindhoven, The Netherlands Wokingham, United Kingdom Montreal, Canada Singapore ®[...]