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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Pelco DS NVS, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Pelco DS NVS one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Pelco DS NVS. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Pelco DS NVS should contain:
- informations concerning technical data of Pelco DS NVS
- name of the manufacturer and a year of construction of the Pelco DS NVS item
- rules of operation, control and maintenance of the Pelco DS NVS item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Pelco DS NVS alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Pelco DS NVS, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Pelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Pelco DS NVS.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Pelco DS NVS item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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OPERA TION/CONFIGURA TION C3663M-B (11/09) DS NVR and DS NVs System Software[...]
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C3663M-B (11/09) 3 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installing t he Windows Operatin g System . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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4 C3663M-B (11/09) Recorded Video Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Searching for Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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C3663M-B (11/09) 5 List of Illustrations 1 DSAdmin Directory T r ee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 0 2 Add System Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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6 C3663M-B (11/09)[...]
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C3663M-B (11/09) 7 Introduction DS NVR and DS NVs are net work video recor ders that use Integr al Digital Sentry ® as the video monitor ing and manageme nt software. DS NVR is an all-inclusive, stand-alone vid eo recorder . DS NVs is a software- o nly solution that can be inst alled on an existing server , a s described in the following sections.[...]
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8 C3663M-B (11/09) DS NVS SOFTWARE INSTALLATION DS NVs software ca n be install ed on a computer that meets the f ollowing minimum re quirements: • Industry-standard , Intel ® platform, ser ver - grade moth erboard • Dual-Core Intel Xeon ® Process or (32-input sys tem) or Intel P entium ® 4 3.2 GHz Processor (16-inpu t system or smaller) NOT[...]
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C3663M-B (11/09) 9 DIGITAL SENTRY CLIENT/ADMIN SOFTWARE T o install the Digital Sentry client softwa re on a computer , insert the CD and follow the on-scree n instructions. Select either of the following options, or you can sele ct both for a simultaneo us installatio n. • Digital Sentry Admin Program: Allows you to co nfigure the D S NVs server[...]
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10 C3663M-B (11/09) DSAdmin This section describes D SAdmin, the applicatio n that config ures Digital Sentry software and the DS hardware . The following topi cs are discussed in this section: • Overview of DSAdmin and its dire ctory tree • Adding and conf iguring serve rs, V AUs, and cameras • User admini stration • Creating camera groups[...]
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Figure 2. Add System Dialog Box C3663M-B (11/09) 11 ADDING AND CONFIGURING SERVERS Complete the following steps to ma ke a DS serv er availabl e to your client computer: 1. Click the client direct ory at the top of the tree to display the A vailable Systems director y . 2. Right-click A vailable Systems and choose Ad d System. This ope ns the Add S[...]
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Figure 3. Serial Ports T ab Within General T ab 12 C3663M-B (11/09) CONFIGURING SERIAL PORTS Perform the f ollowing st eps to config ure serial por ts on a VAU: 1. Click the V AU in the directory tree and select the Serial Port s tab. 2. Highlight a COM port and click Add to activate it . 3. Highlight th e COM port i n the assigned ports list. 4. E[...]
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Figure 4. Port Settings T ab for Serial Input Devices C3663M-B (11/09) 13 • Port Settings: Enter th e alarm pane l settings her e, including th e COM port t o which it is connect ed, the baud rate, parity, and stop bits (refer to Figure 4 ). • Reset Text: Enter all text st ring segments that the alarm pane l sends to in dicate that an alar m is[...]
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Figure 6. IP Cameras T ab with List of Connected IP Cameras Figure 7. IP Camera Window for Configuring IP Cameras 14 C3663M-B (11/09) CONFIGURING IP CAMERAS The IP Cameras tab (refe r to Figure 6 ) allows you to co nfigure IP came ras connected to the VAU through the TCP/IP networ k port. A limite d number of IP cameras can be connected to a V AU, [...]
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C3663M-B (11/09) 15 • The top of the window displays the location of the camera inp u t automatically selected for the IP ca mera. By default, the fina l inpu t on the final input device (or “boa rd”) is selec ted for the I P camera. Becau se up to 32 ca meras can exist on any boar d, and up to f our boards can exist on any V AU, the input se[...]
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16 C3663M-B (11/09) 2. Enter a un iform naming conventio n (UNC) share name for the stor age location. A valid UNC shar e name begins with two backwa rd slashes and contain s the networ k name of the storage u nit in whic h it is inst alled. 3. Enter a mini mum amount of f ree space (in MB) that you want the storage location t o maintain. 4. If you[...]
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C3663M-B (11/09) 17 ADDING AND CONFIGURING CAMERAS After you add cameras to a system, you can configure them by cli cking the re spective name under any of th e Cameras directories in which th ey are shown. NOTE: If you click a Ca meras director y , any conf iguration chan ges are ap p lied to all cameras in that directory . After you make the ch a[...]
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Figure 11. Motion T ab for Motion Settings and Masks 18 C3663M-B (11/09) MOTION The Motion tab (r efer to Figure 11 ) allows you to configur e how much moti on is required to trigger mo tion recordin g. It is also used to creat e motion masks, which ignore motion in certain areas of a camera’ s view , and to test your motion set up. Live video fr[...]
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C3663M-B (11/09) 19 Perform the f ollowing st eps to test t he motion reco rding perfor mance of the mas k you create d: 1. Click the “Save an d T es t Mask” button. 2. Check the fo llowing parameters : • Max Consecutive: The highest number o f consecutive ima ges that exhibit ed motion during the cu rrent test; when motion occurs, a colored [...]
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Figure 12. On Screen Display T ab for Configuring Video T ext 20 C3663M-B (11/09) ON SCREEN DISPLAY The On Screen Display tab (refer to Figure 12 ) allows you to set the location for d ate, time, an d camera name text in live and recorded vi deo panes. Y o u can also set th e location fo r the words Moti on and Alar m that appear on video displayed[...]
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Figure 13. T ime-Lapse Storage T ab for Scheduling Continuous Recordings C3663M-B (11/09) 21 T IME-LAPSE STORAGE The T ime-la pse Storage tab (ref er to Figure 13 ) allows you to schedule time -lapse reco rding for th e currently selected camera . The screen contains a t ime line, org anized by day an d time, that vis ually repres ents the sched ul[...]
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Figure 14. Motion Storage T ab for Scheduling Motion Recording 22 C3663M-B (11/09) MOTION STORAGE The Motion Storage tab (refer to Figure 14 ) is similar to the T ime-lapse Storage tab, except th at it allows you to schedule recording only during motion event s that occu r in the sele cted camera ’ s view . While a motion event is occu rring, thi[...]
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Figure 15. PTZ T ab for Configuring PTZ Cameras, Presets, and T ours C3663M-B (11/09) 23 PTZ The PTZ tab (re fer to Figure 15 ) allows you to configure PT Z cameras for use in the Dig ital Sentry clien t software. Select “Ena ble PTZ suppor t for this camer a” and then se lect the typ e of camera an d the camera’ s address fr om the drop-d ow[...]
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24 C3663M-B (11/09) USER ADMINISTRATION The User Ad ministration directory is used to mana ge users an d assign per missions. Click ing on the di rectory ope ns the Camer a As signments tab, which allows y ou to select the cameras each u ser is allowe d to view. Other tabs allow you to add and del ete users and assign pe rmissions to perform spe ci[...]
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Figure 17. Change Pa ssword Dialog Box Figure 18. User Rights T ab for Assigning Us er Permissions to Functions C3663M-B (11/09) 25 • “admin account properties” – Account is disabled: When selected, disab les a user a ccount. – User must change password at next logon: When selected , requires the user to ch ange a pass word at the next lo[...]
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26 C3663M-B (11/09) 2. Select the user’ s name in the Users area. 3. Select one or mo re permissi ons in the lef t list, and c lick the right arrow button to place th e permissions i n the right l ist. T o assign all permissions, click the do uble right arrow button. 4. T o remove a permission, highlight it in the right list and click the left ar[...]
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Figure 19. Camera Assignments T ab for Assigning Camera Permissions C3663M-B (11/09) 27 ASSIGNING CAMERA PERMISSIONS Complete the following steps to assign or change camera permissions f or a user: 1. Select the Camera Assignments tab (refer to Fi gure 19 ). 2. Select the user na me in the Users list. 3. Choose th e permission from the Group s ar e[...]
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28 C3663M-B (11/09) MANAGING USERS ACROSS MULTIPLE SYSTEMS Figure 20. Multiple Systems T ab Figure 21. User Details Window for System Administration The Multipl e Systems tab ( refer to Figure 20 ) allows you to create new use r accounts based on existing accounts, add a new use r or copy an existing user to multiple syst ems, and change a user’ [...]
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C3663M-B (11/09) 29 If you selected either button: Enter the user’ s password. If you want th is password to replace the p assword for t his user on syst ems where the user is alr eady configured, sele ct this option. 2. Click Continue. 3. Select the systems where yo u wa nt to copy t he user . 4. Click Continue. 5. Click Apply . 6. Watch the Sta[...]
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30 C3663M-B (11/09) ADDING AND CONFIGURING ZONES A zone is a user -defined grou p of cameras that are trig gered to record when specific events occu r . For example, you might creat e a Door 3 zone that contains all camer as near Door 3. Then, when th e door is opened, all camera s in the Door 3 zone begi n recording video. The Event Histor y page [...]
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Figure 25. Digital Inputs T ab for Assigning Input Points to Zones Figure 24. Cameras T ab for Assigning Cameras to Zones C3663M-B (11/09) 31 CONFIGURING ZONES T o conf igure a zone, c lick its en try in the Zones directory . This displays the following tabs: • General: Co ntains the configuration information assigned to the zone. • Cameras: As[...]
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Figure 27. Serial Input T ab for Sending T ext Strings That T rigger Recordings Figure 26. Video Motion T ab for T riggering Cameras in Zone 32 C3663M-B (11/09) • Video Motion: Selects cameras whi ch, when they detect motion , cause the res t of the zone’ s cameras to begin recor ding (refer to Figure 26 ). Refer to Mo tion on page 18 for infor[...]
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Figure 28. Add Email Account(s) Window C3663M-B (11/09) 33 • Email Configuration: Allows you to select e- mail addresses t hat receive mes sages when an alarm event happens in a zone. T o identify and test th e mail server , re fer to the Email Notification on page 35 . T o select e-mail addresses , click Add Email Account to open the window show[...]
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34 C3663M-B (11/09) • Services/MaxAlarmDuration: Limits th e amount of ti me an alarm event is recor ded, if not r eset by an alar m panel. • Services/PacketDelayMS: Sets a de lay , in milliseconds, between packets sent. • Services/PacketSize: Limits th e size, in bytes, of packets sent t o the client . • Services/PTZUserT imeout: The numbe[...]
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Figure 31. Email Notification Page C3663M-B (11/09) 35 EMAIL NOTIFICATION The Email Notification page (r efer to Figur e 31 ) all ows you to sel ect e-mail ad dresses that receive messag es whenever a sy stem message is generated . Each recipient e- mail address can be configured to receive any combi nation of critical, war ning, or informa tional [...]
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36 C3663M-B (11/09) Digital Sentry Client Software This section describes the daily operat ion of the Di gital Sentry client software. The following topics are dis cussed in thi s se ction: • Overview of Digital Sent ry • Vide o pane conf igurations • The Event Histo ry and Recorded V ideo pages • Client Manager • Digital Sentry messages [...]
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C3663M-B (11/09) 37 V IDEO PANE CONFIGURATION The following video pane configuratio n buttons cont rol the displ ay of live vid eo: The 1 × 1 button di splays video from a sing le camera. The 2 × 2 button disp lays video from up to f our cameras. The 3 × 3 button disp lays video from up to n ine cameras. The 4 × 4 button disp lays video from up[...]
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38 C3663M-B (11/09) DIGITAL PTZ If you have a mouse with a scr oll wheel, you ca n digitally zoom in to a video pane by scrolling th e wheel forward, a nd digitally zoom out by scrolling the wh eel backward. Y ou can also pan and tilt within a zoomed vi deo pane by clicki ng and then draggi ng in the desired direction. T o activate Digital PTZ, sel[...]
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C3663M-B (11/09) 39 COPYING LOCAL CONFIGURA TION INFORMATION TO OTHER COMPUTERS The .INI File Configurat ion tab allows you to loca te the .INI file that contains info rmation about the local configurat ion so y ou can copy it to another cli ent computer . Simply l ocate the file a nd copy it to t he same locatio n on the othe r computer ove r a ne[...]
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40 C3663M-B (11/09) CAMERAS T AB The Camera s tab (refer to Figure 35 ) contains a tree diagram of all curren tly connected servers and their came ras. T o see a list of cameras connected t o a server , expan d the server b y clicking its plus bu tton. T o view video from a listed camera, drag it to a video pa ne. Y ou can view video simultaneously[...]
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Figure 36. Export V ideo Clip Window C3663M-B (11/09) 41 EXPORTING A VIDEO CLIP Digital Sentry allo ws you to export simultaneo us video clips from multiple cameras to any location on the DS system or over a n etwork connection. Comple te the following steps to expo rt a movie: 1. Play back video fro m the Recorded Video or Event Histo ry page. 2. [...]
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Figure 37. Event History With Event T ime Lines 42 C3663M-B (11/09) EVENT HISTORY PAGE The Event H istory page (r efer to Figure 37 ) allo ws you to search for and view a log of all ev ents that occ urred duri ng a certain t ime period, and then play back video of events based on the result s of the sear ch. The log is a grap hical, color-coded rep[...]
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C3663M-B (11/09) 43 5. In the “For (Days)” box, select the length of your searc h period (the de fault and ma ximum are both se ven). Also sel ect either Client Local Ti m e , S e r v e r Ti m e , o r G M T. 6. In the “From” field , select the first day of the period you want to search. In the “T o” field, the last day of the pe riod is[...]
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Figure 38. Recorded Video with T ime Line of All Captured Video 44 C3663M-B (11/09) RECORDED VIDEO PAGE The Recorded V ideo page allows you to view recorded video from up to nine separate cameras or on e predefined camera gr oup. This page (refer to Figure 38 ) contains a time line similar to the Even t History time line, indicating when vid eo was[...]
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C3663M-B (11/09) 45 NOTE: T o vi ew video that occurs duri ng the fall-b ack hour when r evert ing to standa rd time from daylight saving time, you must se lect GMT . The following video-type colors can b e displayed on the time l ine: • Event: An alarm event occurred during the 15-minute segment. • Motion: Only motion events and time -lapse vi[...]
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Figure 39. Video Search T ab 46 C3663M-B (11/09) SEARCH T AB When you pl ay back reco rded video from the Ev ent History or Recorded Video p age, the Sea rch tab ap pears in pla ce of the Camer as tab (refer to Figure 39 ). The Sear ch tab allows yo u to filter the video so y ou can view imag es of specific i nterest. The following optio ns can be [...]
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C3663M-B (11/09) 47 5. Use the mo use to draw a mask in th e selected video pane. M otion must occu r in the masked area for an image to be displayed du ring the smart search. T o clear a mask, click the Mask Color box and select Cl ear Mask; to reverse the ma sk, select Inverse Mask. 6. Adjust the Blocks Requiring Moti on s lider bar to select the[...]
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48 C3663M-B (11/09) If you change the infor mat ion in any column, you can immediately a ctivate the changes by clicking Apply New Settings, or you ca n click “Undo Changes in Grid” to return to the settings activat ed when you opened th e manager . T o disconnect and reconnect to all systems labeled as Co nnec ted, click Refres h Connecte d Sy[...]
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C3663M-B (11/09) 49 VIEWING REPORTS Several useful reports can be viewed from Client Manager . T o view a report, click the Reports button, select a re port type, and select the week for which you want to view the report. T he followi ng reports ar e available: • Camera Usage Report: Displays reco rding activ ity (per camera and per day) in terms[...]
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Figure 42. Digital Sentry Messages Window 50 C3663M-B (11/09) VI E WI N G M E S S A G E S The DS system commun icates a varie ty of messages wh ile running. Mes sages are liste d in a pop-up wind ow when they occur , or wh en you first start the application af ter they occu r . T he following inf ormation (ref er to Figure 42 ) can be found within [...]
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C3663M-B (11/09) 51 ALARM ASSESSMENT If you are assi gned Alarm Acti vity rights in DSAdmin, Digital Se ntry immediately notifies you whenever an al arm event occurs. T he Current Alarms pane in the upper-right corner o f the Digi tal Sentry sc reen automatically displays the time and zone in which the ala rm event occurred. Alarms are so rted by t[...]
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Figure 44. Example of Window with Record Event and Live Video 52 C3663M-B (11/09) ACKNOWLEDGING ALARMS When one or more alar m notifications appear in the Cu rrent Alarms pane, the fo llowing two buttons a ppear in the Digital Sen try tool bar: This button clears only the alar m se lected in the Curre nt A larms pane. This button clears all the ala[...]
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Figure 45. PTZ Control T ab C3663M-B (11/09) 53 PTZ CONTROL The PTZ tab (refer to Fig ure 45 ) allows yo u to control th e pan/tilt/zoom f unctions of a PT Z-enabled camer a. The PTZ tab is a vailable only wh en the video pane of a PTZ-ena bled camera is selected. PTZ ca meras are enabled in D SAdmin. PTZ functions are co ntrolled using a heads- up[...]
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54 C3663M-B (11/09)[...]
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PRODUCT W ARRANTY AND RETURN INFORMA TION WARRANTY Pelco will repair or replace, without c harge, any merchandise proved defective in material or workmanship for a pe riod of one year after the date of shipment. Exceptions to this warranty are as noted below: • Five years: – Fiber optic products – Unshielded T wisted Pair (U TP) transmission [...]
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Pelco, Inc. Worldwide Headquarters 3500 Pelco W ay Clovis, California 93612 USA USA & Canada T el (800) 289-9100 Fax (800) 289-9150 International T el +1 (559) 292-1981 Fax +1 (559) 348-1120 www .pelco.c om[...]