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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Pelco E2020, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Pelco E2020 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Pelco E2020. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Pelco E2020 should contain:
- informations concerning technical data of Pelco E2020
- name of the manufacturer and a year of construction of the Pelco E2020 item
- rules of operation, control and maintenance of the Pelco E2020 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Pelco E2020 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Pelco E2020, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Pelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Pelco E2020.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Pelco E2020 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
E1003, E2020, and E2100 Fixed Camera Ceiling Enclosur e Indexers Installation/ Operation Manual C405M-B (8/99) Pelco • 3500 Pelco Way, Clovis • CA 93612-5699 USA • www.pelco.com In North America and Canada: Tel (800) 289-9100 or FAX (800) 289-9150 International Customers: Tel +1 (559) 292-1981 or FAX +1 (559) 348-1120 ®[...]
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Page 2
2 Pelco Manual C405M-B (8/99) REVISION HISTOR Y Manual # Date Comments C405M 5/89 Original version. C405M-A 11/89 Replaced Index er E2001 with E2100. C405M-B 8/98 Added Index er E2020 and re vised man ual to new for mat. 8/99 Added cer tifications for the E2020. LIST OF ILLUSTRA TIONS Figur e Page 1 E1003 Exploded Assembly Dra wing ................[...]
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Page 3
Pelco Manual C405M-B (8/99) 3 Please thoroughly familiarize yourself with the information in this manual prior to installation and operation. 1.0 GENERAL 1.1 IMPORT ANT SAFEGUARDS AND W ARNINGS Prior to installation and use of this product, the following WARNINGS should be obser v ed. 1. Installation and servicing should only be done by qualified s[...]
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Page 4
4 Pelco Manual C405M-B (8/99) 2.0 DESCRIPTION The E1003, E2020, and E2100 index ers ha v e a circular mounting plate which ac- commodates the enclosure and allows it to be positioned in 10-degree increments to change the viewing area. The index ers are designed f or use with fix ed camera ceiling enclosures; the E1003 f or use with the EH1000/ED100[...]
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Page 5
Pelco Manual C405M-B (8/99) 5 4.0 EXPLODED ASSEMBL Y DRA WINGS Figure 1. E1003 Exploded Assemb ly Dra wing Item Quantity Description Part Number 11 Ceiling adapter plate E10034000COMP 21 Indexing plate E10034001COMP 38 Nylon spacer , 5/16" OD x .250 SP A4069C 48 Screw , 10-32 x 1" pan head, Phillips ZH10-32X1.00SPP Ta b le A. E1003 Explod[...]
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Page 6
6 Pelco Manual C405M-B (8/99) Figure 2. E2020 Exploded Assemb ly Dra wing Item Quantity Description Part Number 11 Ceiling adapter plate E20101000W A 21 Indexing plate E20204000COMP 31 Half top retainer brack et E20014004COMP 44 Screw , 8-32 x 3/4" pan head, Phillips ZH8-32X.750SPP Ta b le B. E2020 Exploded Assemb ly P ar ts List 2 3 1 4 EH202[...]
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Page 7
Pelco Manual C405M-B (8/99) 7 Figure 3. E2100 Exploded Assemb ly Dra wing Item Quantity Description Part Number 11 Ceiling adapter plate E20101000W A 21 Inde xing plate E20104001COMP 31 Half top retainer brac ket E20014004COMP 46 Screw , 8-32 x 1" pan head, Phillips ZH8-32X1.00SPP Ta b le C. E2100 Exploded Assembly P ar ts List[...]
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Page 8
8 Pelco Manual C405M-B (8/99) 5.0 W ARRANTY AND RETURN INFORMA TION W ARRANTY P elco will repair or replace , without charge, an y merchandise prov ed defectiv e in material or workman- ship for a period of one year after the date of shipment. Exceptions to this warranty are as noted belo w: • Five y ears on FT/FR8000 Series fiber optic products.[...]